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Can Sunlight Disperse Mistrust? A Meta-Analysis of the Effect of Transparency on Citizens’ Trust in Government 阳光能驱散不信任吗?透明度对公民对政府信任影响的元分析
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2022-09-23 DOI: 10.1093/jopart/muac040
Qiushi Wang, Zhenghui Guan
Transparency has often been hailed as a golden tool to bolster citizens’ trust in government and improve public governance. However, there is a considerable disparity in theoretical reasoning and empirical findings. Through a meta-analysis of 49 studies with 436 effect sizes, this study provides novel perspectives for understanding the effect of transparency on citizens’ trust in government. To test these mechanisms, we draw on various social science theories such as agency theory, deliberative democracy theory, procedural justice theory, a disappointment effect view, and a misinformation/information overload view. The meta-analysis indicates that the overall effect of transparency on trust is positive and significant, with an average effect size being 0.13 points. The meta-regression results further show that the impact of transparency on trust is negatively moderated by computer-mediated transparency and decision-making transparency, and it varies in a non-linear pattern with the level and the color of transparency. The findings from this paper advance the theoretical development of the contextual conditions under which transparency may or may not lead to more trust in government. They also suggest helpful strategies for governments to foster a trusting relationship with their citizens.
透明度经常被誉为增强公民对政府信任和改善公共治理的黄金工具。然而,在理论推理和实证研究结果上存在相当大的差距。通过对49项研究436个效应量的meta分析,本研究为理解透明度对公民对政府信任的影响提供了新的视角。为了检验这些机制,我们借鉴了各种社会科学理论,如代理理论、协商民主理论、程序正义理论、失望效应观点和错误信息/信息过载观点。meta分析表明,透明度对信任的整体影响是显著的,平均效应值为0.13分。元回归结果进一步表明,透明度对信任的影响被计算机中介透明度和决策透明度负向调节,并且随着透明度水平和透明度颜色的变化呈非线性变化。本文的研究结果推动了背景条件的理论发展,在这些背景条件下,透明度可能会或可能不会导致对政府的更多信任。他们还为政府与公民建立信任关系提出了有益的策略。
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引用次数: 2
Performance information use in a purpose-oriented network: A relational perspective 面向目标的网络中性能信息的使用:关系视角
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2022-09-19 DOI: 10.1093/jopart/muac039
Mana Nakashima
Performance information use is an essential component of performance management, which is an important tool to manage purpose-oriented networks (PONs). Conceptualizing performance information use in PONs as network members’ presentation, discussion, and interpretation of performance information during their interactions and communication, this study explores its drivers. Extant studies on performance information use in PONs point out an association between its use and the relationships among network members, but they lack specificity regarding the association. This study focuses on and theorizes that association, relying on network theory (especially the embeddedness approach) and resource dependence theory. Network analysis techniques (Multiple Regression Quadratic Assignment Procedure and Exponential Random Graph Modeling) are applied to investigate the theory empirically, using a pair (dyad) of network members as the unit of analysis. The data were collected from 21 members in a health and human services network serving children and youth with serious emotional disturbance in a U.S. county. Two types of performance information were used in the PON: internally and externally produced information. Despite differences in the breadth and decision-making relevance of using information from these two sources, network analyses identify three relational characteristics consistently associated with the dyads’ use of internal and external performance information: (1) frequency of communication; (2) centrality of position; and (3) extent of mutual dependency. These findings suggest that network members are likely to use performance information in relationships where the benefits of developing a shared understanding of network performance outweigh the costs of using it.
性能信息的使用是性能管理的重要组成部分,是管理面向目的网络(PON)的重要工具。本研究将PON中的性能信息使用概念化为网络成员在互动和沟通过程中对性能信息的展示、讨论和解释,并探讨其驱动因素。对PON中性能信息使用的现有研究指出,性能信息的使用与网络成员之间的关系之间存在关联,但缺乏关于关联的具体性。本研究以网络理论(尤其是嵌入性方法)和资源依赖理论为基础,对关联进行了理论化研究。网络分析技术(多元回归二次分配程序和指数随机图建模)被应用于实证研究该理论,使用一对(二元)网络成员作为分析单元。这些数据是从美国一个县为患有严重情绪障碍的儿童和青少年服务的健康与公众服务网络的21名成员那里收集的。PON中使用了两种类型的性能信息:内部和外部生成的信息。尽管使用这两个来源的信息在广度和决策相关性方面存在差异,但网络分析确定了三个与二人组使用内部和外部绩效信息一致相关的关系特征:(1)沟通频率;(2) 位置中心性;以及(3)相互依赖的程度。这些发现表明,网络成员可能会在关系中使用性能信息,在这种关系中,发展对网络性能的共同理解的好处大于使用它的成本。
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引用次数: 1
Conceptualizing and explaining flexibility in administrative crisis management – a cross-district analysis in Germany 行政危机管理中灵活性的概念与解释——德国跨地区分析
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2022-09-19 DOI: 10.1093/jopart/muac038
A. Lenz, Steffen Eckhard
Flexibility in administrative crisis management is a frequently reported determinant for a successful crisis response. But there is little agreement about how to conceptualize, measure and explain flexibility. We use a three-dimensional measure of administrative flexibility, capturing employees’ decision leeway, staff mobility, and organizational innovation in a crisis response. We then develop and test an explanation of variation in flexibility, focusing on the refugee crisis of 2015/16 in Germany and analyzing survey and socio-economic data from 235 districts using linear regression analysis. The main finding is that differences in flexibility cannot be explained by the scope of the crisis in a district, but by organizational factors: Agencies with politically unconstrained leadership, with higher financial resources and more crisis-related experience, respond more flexible. These findings contribute to theorizing and explaining administrative flexibility in and beyond crisis management and have practical implications for crisis learning and preparation.
行政危机管理的灵活性是成功应对危机的一个经常被报道的决定因素。但对于如何概念化、衡量和解释灵活性,各方几乎没有达成一致。我们使用了管理灵活性的三维衡量标准,捕捉员工在危机应对中的决策余地、员工流动性和组织创新。然后,我们开发并测试了灵活性变化的解释,重点关注德国2015/16年的难民危机,并使用线性回归分析分析了235个地区的调查和社会经济数据。主要发现是,灵活性的差异不能用一个地区危机的范围来解释,而是用组织因素来解释:具有政治上不受约束的领导、拥有更高财政资源和更多危机相关经验的机构反应更灵活。这些发现有助于理论化和解释危机管理内外的行政灵活性,并对危机学习和准备具有实际意义。
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引用次数: 1
Administrative Errors and Race: Can technology mitigate inequitable administrative outcomes? 行政失误与种族:技术能减轻不公平的行政结果吗?
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2022-09-01 DOI: 10.1093/jopart/muac036
M. Compton, Matthew M. Young, Justin B. Bullock, R. Greer
Scholars have long recognized the role of race and ethnicity in shaping the development and design of policy institutions in the United States, including social welfare policy. Beyond influencing the design of policy institutions, administrative discretion can disadvantage marginalized clientele in policy implementation. Building on previous work on street-level bureaucracy, administrative discretion, and administrative burden, we offer a theory of racialized administrative errors and we examine whether automation mitigates the adverse administrative outcomes experienced by clientele of color. We build on recent work examining the role of technological and administrative complexity in shaping the incidence of administrative errors, and test our theory of racialized administrative errors with claim-level administrative data from 53 US unemployment insurance programs, from 2002-2018. Using logistic regression, we find evidence of systematic differences by claimant race and ethnicity in the odds of a state workforce agency making an error when processing Unemployment Insurance claims. Our analysis suggests that non-white claimants are more likely to be affected by agency errors that result in underpayment of benefits than white claimants. We also find that automated state-client interactions reduce the likelihood of administrative errors for all groups compared to face-to-face interactions, including Black and Hispanic clientele, but some disparities persist.
学者们早就认识到种族和民族在塑造美国政策制度的发展和设计方面的作用,包括社会福利政策。行政自由裁量权除了会影响政策制度的设计外,还会在政策实施中使边缘群体处于不利地位。在先前关于街头官僚主义、行政自由裁量权和行政负担的研究基础上,我们提出了种族化行政错误的理论,并研究自动化是否减轻了有色人种客户所经历的不利行政结果。我们以最近的研究为基础,研究了技术和行政复杂性在形成行政错误发生率方面的作用,并使用2002年至2018年美国53个失业保险项目的索赔级行政数据验证了我们的种族化行政错误理论。使用逻辑回归,我们发现了索赔人种族和民族在处理失业保险索赔时国家劳动力机构犯错误的几率存在系统性差异的证据。我们的分析表明,非白人索赔人比白人索赔人更容易受到机构错误的影响,从而导致福利支付不足。我们还发现,与面对面的互动相比,自动化的州-客户交互减少了所有群体(包括黑人和西班牙裔客户)行政错误的可能性,但一些差异仍然存在。
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引用次数: 3
Saving the Salmon: Examining the Cost-Effectiveness of Collaboration in Oregon 拯救三文鱼:考察俄勒冈州合作的成本效益
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2022-08-30 DOI: 10.1093/jopart/muac037
Qasim S. Mehdi, Tina Nabatchi
Environmental collaboration has become an increasingly common approach to the management of natural resources. Scholars and practitioners have tried to understand how collaborative structures impact performance using a multitude of single case studies and comparative studies. However, despite calls for the evaluation of collaborative performance, little quantitative research exists that explores the connections between collaborative structures and performance using a large sample for analysis. We address this gap by carrying out fixed effects analysis that examines the impact of several structural variations, including collaboration form, number and representational diversity of participants, and contributions of in-kind resources, on the cost-effectiveness of collaborative watershed projects in Oregon. The data for this project come from the Oregon Watershed Restoration Inventory (OWRI). Our results indicate that collaboration form, participant numbers, and resource contributions affect cost-effectiveness, but representational diversity among participants does not. The findings from this paper can help sponsoring and implementing agencies execute collaborative projects more cost-effectively. They also indicate the need for additional research exploring the relationship between collaborative structures, outputs, and outcomes.
环境合作已成为管理自然资源的一种日益普遍的方法。学者和从业者试图通过大量的单一案例研究和比较研究来了解协作结构如何影响绩效。然而,尽管有人呼吁评估合作绩效,但很少有定量研究使用大样本进行分析来探索合作结构与绩效之间的联系。我们通过进行固定效应分析来解决这一差距,该分析考察了几种结构变化对俄勒冈州流域合作项目成本效益的影响,包括合作形式、参与者的数量和代表性多样性,以及实物资源的贡献。该项目的数据来自俄勒冈州流域恢复清单(OWRI)。我们的研究结果表明,合作形式、参与者数量和资源贡献会影响成本效益,但参与者之间的代表性多样性不会。本文的研究结果可以帮助赞助和实施机构更具成本效益地执行合作项目。它们还表明,需要进一步研究合作结构、产出和成果之间的关系。
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引用次数: 0
Correction to: Why Are Counterfactual Assessment Methods Not Widespread in Outcome-Based Contracts? A Formal Model Approach 更正:为什么反事实评估方法在基于结果的合同中不普遍?形式化模型方法
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2022-08-09 DOI: 10.1093/jopart/muac035
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引用次数: 1
Country of Origin and Representative Bureaucracy 原籍国与代议制官僚主义
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2022-07-26 DOI: 10.1093/jopart/muac034
Jason A. Grissom, Jennifer Darling-Aduana, Richard Hall
A large body of research shows that clients of government services benefit from the presence of bureaucrats with whom they share race or ethnicity. These benefits arise from active or symbolic representation, which scholars argue are grounded in the shared backgrounds, language, and values that race and ethnicity proxy. We suggest that these shared connections are likely to be even more salient for clients and bureaucrats who share not just the same ethnicity but the same country of origin, and we look for evidence of representation based on country of origin in the context of public schools. Leveraging administrative and survey data from Miami-Dade County Public Schools, the fourth-largest school district in the United States, we employ regression models with school-by-year fixed effects to test for differences in test scores for students taught by a teacher with the same country of origin relative to similar students taught by other-origin teachers in the same school in the same year. We find that immigrant students with origin-matched teachers score modestly higher than their non-matched peers in both math and reading. These increases are most apparent among low-income students and those who are English learners. Patterns vary by immigrant students’ origin country.
大量研究表明,政府服务的客户受益于与他们有相同种族或族裔的官僚。这些好处来自于积极或象征性的表现,学者们认为,这些表现基于种族和族裔所代表的共同背景、语言和价值观。我们认为,对于不仅有相同种族,而且有相同原籍国的客户和官僚来说,这些共同的联系可能会更加突出,我们在公立学校中寻找基于原籍国的代表性证据。利用美国第四大学区迈阿密戴德县公立学校的行政和调查数据,我们采用逐学年固定效应的回归模型来检验同一原籍国教师教的学生与同一学校其他原籍教师教的类似学生在同一年的考试成绩之间的差异。我们发现,与原籍匹配的教师的移民学生在数学和阅读方面的得分略高于不匹配的同龄人。这些增长在低收入学生和英语学习者中最为明显。移民学生的原籍国不同,模式也不同。
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引用次数: 0
Shared positions on divisive beliefs explain interorganizational collaboration: Evidence from climate change policy subsystems in eleven countries 对分裂信念的共同立场解释了组织间合作:来自11个国家气候变化政策子系统的证据
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2022-07-21 DOI: 10.1093/jopart/muac031
Aasa Karimo, Paul M. Wagner, A. Delicado, James Goodman, A. Gronow, M. Lahsen, Tze-luen Lin, V. Schneider, Keiichi Satoh, L. Schmidt, Sun-Jin Yun, Tuomas Ylä‐Anttila
Collaboration between public administration organizations and various stakeholders is often prescribed as a potential solution to the current complex problems of governance, such as climate change. According to the Advocacy Coalition Framework, shared beliefs are one of the most important drivers of collaboration. However, studies investigating the role of beliefs in collaboration show mixed results. Some argue that similarity of general normative and empirical policy beliefs elicits collaboration, while others focus on beliefs concerning policy instruments. Proposing a new divisive beliefs hypothesis, we suggest that agreeing on those beliefs over which there is substantial disagreement in the policy subsystem is what matters for collaboration. Testing our hypotheses using policy network analysis and data on climate policy subsystems in eleven countries (Australia, Brazil, the Czech Republic, Germany, Finland, Ireland, Japan, Korea, Portugal, Sweden, and Taiwan), we find belief similarity to be a stronger predictor of collaboration when the focus is divisive beliefs rather than normative and empirical policy beliefs or beliefs concerning policy instruments. This knowledge can be useful for managing collaborative governance networks because it helps to identify potential competing coalitions and to broker compromises between them.
公共行政组织和各种利益相关者之间的合作通常被规定为解决当前复杂的治理问题(如气候变化)的潜在解决方案。根据倡导联盟框架,共同的信念是合作最重要的驱动力之一。然而,调查信念在合作中的作用的研究显示出不同的结果。一些人认为,一般规范性和经验性政策信念的相似性会引发合作,而另一些人则关注有关政策工具的信念。我们提出了一个新的分裂信念假设,我们认为在政策子系统中存在实质性分歧的信念上达成一致对合作至关重要。利用政策网络分析和11个国家(澳大利亚、巴西、捷克共和国、德国、芬兰、爱尔兰、日本、韩国、葡萄牙、瑞典和台湾)气候政策子系统的数据对我们的假设进行了测试,我们发现,当焦点是分裂性信念而不是规范性和经验性政策信念或有关政策工具的信念时,信念相似性是合作的更强预测因子。这些知识对于管理协作治理网络是有用的,因为它有助于识别潜在的竞争联盟,并在它们之间促成妥协。
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引用次数: 3
User involvement as a catalyst for collaborative public service innovation 用户参与是协同公共服务创新的催化剂
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2022-07-02 DOI: 10.1093/jopart/muac030
Chesney Callens
Innovation in public services is propelled by collaborations between public actors, private actors and service users. A substantial literature has centered on the benefits of user involvement in public services, but how user involvement can stimulate collaborative innovation is still largely unknown. This article develops and tests a theoretical framework based on the combined effect of 1) the empowerment of users, 2) specialized knowledge of the users, and 3) the absence of hindering rules and procedures. Data from 19 public-private eHealth collaborations in five European countries, collected through 132 interviews and 124 surveys, are analyzed through fuzzy-set Qualitative Comparative Analysis (QCA), and the results indicate that innovation in these partnerships is influenced by the combined effect of these conditions, but that this combined effect is also contingent on the roles the users adopt in the innovation process.
公共服务的创新是由公共行为者、私人行为者和服务使用者之间的合作推动的。大量的文献集中在公共服务中用户参与的好处上,但是用户参与如何激发协作创新在很大程度上仍然未知。本文基于1)用户授权,2)用户专业知识和3)缺乏阻碍规则和程序的综合效应,开发和测试了一个理论框架。本文通过132次访谈和124次调查收集了来自5个欧洲国家的19个公私电子卫生合作机构的数据,通过模糊集定性比较分析(QCA)对数据进行了分析,结果表明,这些合作伙伴关系中的创新受到这些条件的综合影响,但这种综合影响也取决于用户在创新过程中所扮演的角色。
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引用次数: 7
Do Vacancies Hurt Federal Agency Performance? 职位空缺会影响联邦机构的绩效吗?
IF 4.2 1区 管理学 Q1 POLITICAL SCIENCE Pub Date : 2022-06-24 DOI: 10.1093/jopart/muac029
C. Piper, D. Lewis
The combination of the high workload associated with keeping top executive branch positions filled and political dysfunction has led to longer and more frequent periods of vacancies in the U.S. executive branch. While scholars commonly claim that such vacancies are harmful for performance, this claim has been difficult to evaluate because of theoretical disagreement, conceptual confusion, and measurement challenges. In this paper we evaluate the relationship between vacancies and performance, describing primary mechanisms by which vacancies (as opposed to turnover) influence performance. We conduct a cross-sectional study using new data on appointee vacancies during the Trump Administration and original performance data from a 2020 survey of federal executives. The Survey on the Future of Government Service includes questions designed to measure comparative self-reported agency performance and questions targeting the mechanisms hypothesized to link vacancies and performance. The paper includes efforts to define and validate the measure of performance, assess the directionality of the relationship between vacancies and performance, control for potential confounders that may explain both vacancies and performance, and evaluate the mechanisms by which vacancies negatively affect performance. The results from OLS models suggest that persistent vacancies are correlated with lower performance. In particular, agencies with persistent vacancies (e.g., 3-4 years) have performance ratings of about one standard deviation lower than those agencies with consistent confirmed leadership. The most likely mechanisms leading to these results are the effect of vacancies on leader time horizons, agency morale, and investment by key stakeholders. We conclude with implications for appointment politics and administrative politicization
与保持最高行政部门职位空缺相关的高工作量和政治功能障碍相结合,导致美国行政部门的空缺时间更长、频率更高。虽然学者们通常声称这种空缺对性能有害,但由于理论分歧、概念混乱和测量挑战,这种说法一直难以评估。在本文中,我们评估了职位空缺和绩效之间的关系,描述了职位空缺(相对于人员流动)影响绩效的主要机制。我们使用特朗普政府任命人员空缺的新数据和2020年联邦高管调查的原始绩效数据进行了一项横断面研究。关于政府服务未来的调查包括旨在衡量自我报告的机构业绩比较的问题,以及针对假设将空缺与业绩联系起来的机制的问题。该论文包括定义和验证绩效衡量标准,评估职位空缺与绩效之间关系的方向性,控制可能解释职位空缺和绩效的潜在混杂因素,以及评估职位空缺对绩效产生负面影响的机制。OLS模型的结果表明,持续的空缺与较低的绩效相关。特别是,有持续空缺(如3-4年)的机构的绩效评级比那些有一致确认领导的机构低约一个标准差。导致这些结果的最可能机制是空缺对领导时间范围、机构士气和关键利益相关者投资的影响。最后,我们提出了对任命政治和行政政治化的影响
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引用次数: 0
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Journal of Public Administration Research and Theory
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