Pub Date : 2023-03-23DOI: 10.1177/00187267231161196
S. Aryee, Li‐Yun Sun, Hsin-Hua Hsiung
Despite the prevalence of idiosyncratic deals (i-deals) as an adaptive strategy for the effective management of an increasingly diverse workforce, the drivers of these customized work arrangements and why they enhance mutuality in the employment relationship are not well understood. Drawing on an integration of social cognitive theory and resource-based perspective, we address these interrelated questions by proposing and examining a moderated mediation model of antecedents and outcomes of task and career i-deals. Multi-source and multi-wave data obtained from supervisors and employees in service and manufacturing organizations were used to test our hypothesized relationships. Results of multilevel path analysis reveal that both employee approach motive and supervisor political skill relate to i-deals. Furthermore, high-commitment HR system moderates the relationship between supervisor political skill (but not employee approach motive) and i-deals such that this relationship is stronger when high-commitment HR system is high but not low. Additionally, i-deals relate to service creativity but indirectly through personal skill development suggesting a potential human capital (relative to the predominantly motivational) explanation of the performance implications of i-deals. We discuss the implications of these findings for understanding and enhancing the effectiveness of negotiating and implementing i-deals.
{"title":"Understanding the negotiation and performance effects of idiosyncratic deals: Test of a moderated mediation model","authors":"S. Aryee, Li‐Yun Sun, Hsin-Hua Hsiung","doi":"10.1177/00187267231161196","DOIUrl":"https://doi.org/10.1177/00187267231161196","url":null,"abstract":"Despite the prevalence of idiosyncratic deals (i-deals) as an adaptive strategy for the effective management of an increasingly diverse workforce, the drivers of these customized work arrangements and why they enhance mutuality in the employment relationship are not well understood. Drawing on an integration of social cognitive theory and resource-based perspective, we address these interrelated questions by proposing and examining a moderated mediation model of antecedents and outcomes of task and career i-deals. Multi-source and multi-wave data obtained from supervisors and employees in service and manufacturing organizations were used to test our hypothesized relationships. Results of multilevel path analysis reveal that both employee approach motive and supervisor political skill relate to i-deals. Furthermore, high-commitment HR system moderates the relationship between supervisor political skill (but not employee approach motive) and i-deals such that this relationship is stronger when high-commitment HR system is high but not low. Additionally, i-deals relate to service creativity but indirectly through personal skill development suggesting a potential human capital (relative to the predominantly motivational) explanation of the performance implications of i-deals. We discuss the implications of these findings for understanding and enhancing the effectiveness of negotiating and implementing i-deals.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":null,"pages":null},"PeriodicalIF":5.7,"publicationDate":"2023-03-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47027841","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-22DOI: 10.1177/00187267231158497
Alessandro Poroli, François Cooren
Though studies increasingly suggest nurturing a polyphonic and conflict-centered understanding of organizational social responsibility—referred to as CSR here—little is known about which voices make a difference (how and with what effect) when practitioners discuss CSR matters. Similarly, more work is needed on what and how tensions emerge in CSR planning, and how conflicts are addressed. By analyzing conversations with a ventriloquial framework, this research shows that CSR unfolds as different elements of a situation voice themselves as concerns. As the voices of these elements support seemingly incompatible actions, visibility, coherence, and performance tensions surface in interactions. Given that doing CSR consists in responding to concerns and conflicts originating from them, the needs practitioners experience may prompt them to (re)negotiate alternatives for action, balance diverging requests, and/or silence pressing issues to benefit other interests. This study enriches the understanding of CSR as polyphony by unveiling the centrality of voice inclusion–exclusion dynamics in how practitioners try to respond to the (ethical) value of the many conflict- and uncertainty-causing courses of action that manifest in interactions. It also provides insights on the nature of voice mobilization processes, which boost the ventriloquial perspective on organizing. Ultimately, by identifying the making of CSR as unfolding in interplays of voice invitation, mitigation, and shelving, it enhances CSR research by inviting scholars to spotlight more the variability and poly-dimensionality of doing CSR.
{"title":"Investigating the making of organizational social responsibility as a polyphony of voices: A ventriloquial analysis of practitioners’ interactions","authors":"Alessandro Poroli, François Cooren","doi":"10.1177/00187267231158497","DOIUrl":"https://doi.org/10.1177/00187267231158497","url":null,"abstract":"Though studies increasingly suggest nurturing a polyphonic and conflict-centered understanding of organizational social responsibility—referred to as CSR here—little is known about which voices make a difference (how and with what effect) when practitioners discuss CSR matters. Similarly, more work is needed on what and how tensions emerge in CSR planning, and how conflicts are addressed. By analyzing conversations with a ventriloquial framework, this research shows that CSR unfolds as different elements of a situation voice themselves as concerns. As the voices of these elements support seemingly incompatible actions, visibility, coherence, and performance tensions surface in interactions. Given that doing CSR consists in responding to concerns and conflicts originating from them, the needs practitioners experience may prompt them to (re)negotiate alternatives for action, balance diverging requests, and/or silence pressing issues to benefit other interests. This study enriches the understanding of CSR as polyphony by unveiling the centrality of voice inclusion–exclusion dynamics in how practitioners try to respond to the (ethical) value of the many conflict- and uncertainty-causing courses of action that manifest in interactions. It also provides insights on the nature of voice mobilization processes, which boost the ventriloquial perspective on organizing. Ultimately, by identifying the making of CSR as unfolding in interplays of voice invitation, mitigation, and shelving, it enhances CSR research by inviting scholars to spotlight more the variability and poly-dimensionality of doing CSR.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":null,"pages":null},"PeriodicalIF":5.7,"publicationDate":"2023-03-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42727557","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-17DOI: 10.1177/00187267231156791
Hana Johnson, Wen Wu, Yihua Zhang, Yijing Lyu
Does endorsement of employees’ constructive voice always result in more voice behavior in the future? Although it is often assumed that endorsement is a critical predictor of future voice behavior, we argue that this effect is contingent on whether managers claim credit for their employees’ voice. Drawing from the group engagement model, we first predict that endorsement will be positively associated with voicing employees’ perceived respect within the group, while managers’ credit-claiming behaviors will be negatively associated with such respect. We then further predict that credit-claiming behaviors serve as a boundary condition to the positive association between endorsement and respect, such that when levels of credit claiming by managers are higher, the positive association between endorsement and respect will be weakened. Higher levels of respect, in turn, are associated with higher levels of work group identification and then higher levels of future voice behavior. Results from a multi-wave survey field study in China and a scenario experiment in the United States offer support for our model. Our findings suggest an important but neglected form of managerial response to voice – credit claiming – and highlight its detrimental effect on motivating future voice behavior despite voice endorsement.
{"title":"Ideas endorsed, credit claimed: Managerial credit claiming weakens the benefits of voice endorsement on future voice behavior through respect and work group identification","authors":"Hana Johnson, Wen Wu, Yihua Zhang, Yijing Lyu","doi":"10.1177/00187267231156791","DOIUrl":"https://doi.org/10.1177/00187267231156791","url":null,"abstract":"Does endorsement of employees’ constructive voice always result in more voice behavior in the future? Although it is often assumed that endorsement is a critical predictor of future voice behavior, we argue that this effect is contingent on whether managers claim credit for their employees’ voice. Drawing from the group engagement model, we first predict that endorsement will be positively associated with voicing employees’ perceived respect within the group, while managers’ credit-claiming behaviors will be negatively associated with such respect. We then further predict that credit-claiming behaviors serve as a boundary condition to the positive association between endorsement and respect, such that when levels of credit claiming by managers are higher, the positive association between endorsement and respect will be weakened. Higher levels of respect, in turn, are associated with higher levels of work group identification and then higher levels of future voice behavior. Results from a multi-wave survey field study in China and a scenario experiment in the United States offer support for our model. Our findings suggest an important but neglected form of managerial response to voice – credit claiming – and highlight its detrimental effect on motivating future voice behavior despite voice endorsement.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":null,"pages":null},"PeriodicalIF":5.7,"publicationDate":"2023-03-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47982202","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-02-08DOI: 10.1177/00187267221148440
Chidiebere Ogbonnaya, Andrew D. Brown
Human Relations has long welcomed different types of reviews – systematic reviews, meta-analyses, conceptual reviews, narrative reviews, historical reviews – and critical essays that are original, innovative, of high-quality and contribute to theory building in the social sciences. The main purpose of this essay is to sketch out our current broad expectations for reviews and essays as a guide for authors and reviewers. As Editors of the journal, we do not wish to be overly prescriptive. After all, reviews may be integrative and focus on synthesis and integration to generate new concepts, frameworks and perspectives, or they may be more problematizing and contribute by identifying problematics, tensions and contradictions in a literature. Furthermore, consonant with its heritage, Human Relations invites scholarship from all research traditions across the social sciences that focus on social relations at work. It is a pluralistic, heterodox journal that will continue to publish a range of reviews and critical essays so long as authors have clear objectives and contribute meaningfully to the field. This will generally involve writing reviews and essays that seek to maximize what we see and are sufficiently complex to deal adequately with the richness and variety of the literatures and ideas considered.
{"title":"Editorial: Crafting review and essay articles for Human Relations","authors":"Chidiebere Ogbonnaya, Andrew D. Brown","doi":"10.1177/00187267221148440","DOIUrl":"https://doi.org/10.1177/00187267221148440","url":null,"abstract":"Human Relations has long welcomed different types of reviews – systematic reviews, meta-analyses, conceptual reviews, narrative reviews, historical reviews – and critical essays that are original, innovative, of high-quality and contribute to theory building in the social sciences. The main purpose of this essay is to sketch out our current broad expectations for reviews and essays as a guide for authors and reviewers. As Editors of the journal, we do not wish to be overly prescriptive. After all, reviews may be integrative and focus on synthesis and integration to generate new concepts, frameworks and perspectives, or they may be more problematizing and contribute by identifying problematics, tensions and contradictions in a literature. Furthermore, consonant with its heritage, Human Relations invites scholarship from all research traditions across the social sciences that focus on social relations at work. It is a pluralistic, heterodox journal that will continue to publish a range of reviews and critical essays so long as authors have clear objectives and contribute meaningfully to the field. This will generally involve writing reviews and essays that seek to maximize what we see and are sufficiently complex to deal adequately with the richness and variety of the literatures and ideas considered.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":null,"pages":null},"PeriodicalIF":5.7,"publicationDate":"2023-02-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47999591","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-02-01DOI: 10.1177/00187267211062863
Jonathan Morris, A. Mckinlay, Catherine Farrell
The dominant view of careers is that they have been transformed by the emergence of ‘post-bureaucratic’ organizations. ‘Neo-bureaucratic’ structures have emerged, retaining centralized control over strategy and finance while outsourcing production, creating employment precarity. British television epitomizes a sector that has experienced long-run deregulation. Producing television content is risky and highly competitive. How do broadcasters minimize the risks of television production? Broadcasting neo-bureaucracies avoid relying on fragmented labour markets to hire technically self-disciplining crews. Control regimes are enacted through activating social networks by broadcast commissioners, green-lit to trusted creative teams who recruit key crew, through social networks that complement diffuse forms of normative control. Social networks and the self-discipline of crews are mutually constitutive, (re)producing patterns of labour market advantage/disadvantage. Younger freelancers prove vulnerable, exposed to precariousness inherent in freelance employment; to build a career they must access and sustain their social network membership. We locate individual decisions around career narratives in the context of specific social networks and industry structures. Careers are not boundaryless, individual constructs. We introduce the concept of ‘mosaic-career’, capturing the complexity of individual work histories, composed of fragmented employment in organizations/projects. How do neo-bureaucracies, then, intervene in labour markets? What are the consequences of those interventions?
{"title":"The ties that bind us: Networks, projects and careers in British TV","authors":"Jonathan Morris, A. Mckinlay, Catherine Farrell","doi":"10.1177/00187267211062863","DOIUrl":"https://doi.org/10.1177/00187267211062863","url":null,"abstract":"The dominant view of careers is that they have been transformed by the emergence of ‘post-bureaucratic’ organizations. ‘Neo-bureaucratic’ structures have emerged, retaining centralized control over strategy and finance while outsourcing production, creating employment precarity. British television epitomizes a sector that has experienced long-run deregulation. Producing television content is risky and highly competitive. How do broadcasters minimize the risks of television production? Broadcasting neo-bureaucracies avoid relying on fragmented labour markets to hire technically self-disciplining crews. Control regimes are enacted through activating social networks by broadcast commissioners, green-lit to trusted creative teams who recruit key crew, through social networks that complement diffuse forms of normative control. Social networks and the self-discipline of crews are mutually constitutive, (re)producing patterns of labour market advantage/disadvantage. Younger freelancers prove vulnerable, exposed to precariousness inherent in freelance employment; to build a career they must access and sustain their social network membership. We locate individual decisions around career narratives in the context of specific social networks and industry structures. Careers are not boundaryless, individual constructs. We introduce the concept of ‘mosaic-career’, capturing the complexity of individual work histories, composed of fragmented employment in organizations/projects. How do neo-bureaucracies, then, intervene in labour markets? What are the consequences of those interventions?","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":null,"pages":null},"PeriodicalIF":5.7,"publicationDate":"2023-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45728489","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-09DOI: 10.1177/00187267231151512
Joanna T. Campbell, Jennifer J. Kish-Gephart
Does the experience of upwardly mobility make top executives more or less likely to invest in socially conscious initiatives at the firm level? Despite early theorizing, much remains unknown about how top executives’ experiences with upward mobility impact their decisions related to corporate social responsibility (CSR). In this study, we focus on CEOs from lower social class origins, who have arguably achieved extreme upward mobility, and examine the effects of their background on the likelihood of helping others. Drawing on upper echelons and social class literature, we theorize that top executives’ past—where they come from (i.e., social class origins) and what they have experienced on their climb to the top—influence CSR decisions. We argue that CEOs from lower social class origins develop simultaneous, but at times competing, habitus that influence them to invest more in community-centric but less in employee-centric CSR than their counterparts from middle and upper class backgrounds. Drawing on trait activation theory, we also predict the moderating influence of the immediate environmental context, namely local levels of poverty and prosperity. Overall, our results support our hypotheses and provide a complex picture of how upward mobility, and its attendant tensions, can affect executive values and CSR.
{"title":"EXPRESS: Where the past meets the present: Upward mobility, environmental stimuli, and CEOs’ investment in CSR","authors":"Joanna T. Campbell, Jennifer J. Kish-Gephart","doi":"10.1177/00187267231151512","DOIUrl":"https://doi.org/10.1177/00187267231151512","url":null,"abstract":"Does the experience of upwardly mobility make top executives more or less likely to invest in socially conscious initiatives at the firm level? Despite early theorizing, much remains unknown about how top executives’ experiences with upward mobility impact their decisions related to corporate social responsibility (CSR). In this study, we focus on CEOs from lower social class origins, who have arguably achieved extreme upward mobility, and examine the effects of their background on the likelihood of helping others. Drawing on upper echelons and social class literature, we theorize that top executives’ past—where they come from (i.e., social class origins) and what they have experienced on their climb to the top—influence CSR decisions. We argue that CEOs from lower social class origins develop simultaneous, but at times competing, habitus that influence them to invest more in community-centric but less in employee-centric CSR than their counterparts from middle and upper class backgrounds. Drawing on trait activation theory, we also predict the moderating influence of the immediate environmental context, namely local levels of poverty and prosperity. Overall, our results support our hypotheses and provide a complex picture of how upward mobility, and its attendant tensions, can affect executive values and CSR.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":null,"pages":null},"PeriodicalIF":5.7,"publicationDate":"2023-01-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44141423","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-09DOI: 10.1177/00187267231152055
Woonki Hong, Lu Zhang, Ravi S. Gajendran
Employees may not always seek and give help when needed in the dyadic context due to status disparity. Drawing on the cost and benefit framework in social exchange, we examine the effects of relative status on help seeking and giving willingness and behaviors among dyads. We argue that low-status individuals tend to provide more help but seek less help from their high-status counterparts. We further consider two moderators that can help restore the balance in cross-status helping relationships: employees’ past helping history and low power distance value. Additionally, we investigate the mediating roles of perceived entitlement and perceived obligation in the relationships between relative status and help seeking and giving, respectively. We tested our hypotheses in three studies using both dyadic field studies and experiments with employee participants. Our findings consistently demonstrate that low-status employees had a disadvantage in dyadic help-seeking and help-giving relationships. We also find that past helping history mitigated the effects of relative status in predicting help giving, whereas low power distance value attenuated the effects of relative status in predicting help seeking. Finally, we find support for the mediated effects of perceived entitlement and obligation in the hypothesized relationships.
{"title":"EXPRESS: Relative Status and Dyadic Help Seeking and Giving: The Roles of Past Helping History and Power Distance Value","authors":"Woonki Hong, Lu Zhang, Ravi S. Gajendran","doi":"10.1177/00187267231152055","DOIUrl":"https://doi.org/10.1177/00187267231152055","url":null,"abstract":"Employees may not always seek and give help when needed in the dyadic context due to status disparity. Drawing on the cost and benefit framework in social exchange, we examine the effects of relative status on help seeking and giving willingness and behaviors among dyads. We argue that low-status individuals tend to provide more help but seek less help from their high-status counterparts. We further consider two moderators that can help restore the balance in cross-status helping relationships: employees’ past helping history and low power distance value. Additionally, we investigate the mediating roles of perceived entitlement and perceived obligation in the relationships between relative status and help seeking and giving, respectively. We tested our hypotheses in three studies using both dyadic field studies and experiments with employee participants. Our findings consistently demonstrate that low-status employees had a disadvantage in dyadic help-seeking and help-giving relationships. We also find that past helping history mitigated the effects of relative status in predicting help giving, whereas low power distance value attenuated the effects of relative status in predicting help seeking. Finally, we find support for the mediated effects of perceived entitlement and obligation in the hypothesized relationships.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":null,"pages":null},"PeriodicalIF":5.7,"publicationDate":"2023-01-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46509172","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-07DOI: 10.1177/00187267221145390
Dide van Eck, Laura Dobusch, Marieke van den Brink
Workers in the low-wage service sector represent a sociodemographically heterogeneous and particularly vulnerable group in terms of job security, job quality and health implications. However, organizational inclusion research has largely neglected this group. In contrast, this article builds on a qualitative study of a Dutch aircraft cleaning company in order to assess the ‘inclusivity of inclusion approaches’ for less privileged groups of employees. By reconstructing how managers and cleaners draw/rework boundaries, we identify certain configurations of inclusion and exclusion that can unfold more or less ‘inclusive’ consequences for historically disadvantaged group members, and more or less exclusionary repercussions for particularly privileged and/or majority group members. We stress the need to say goodbye to a linear narrative of organizations becoming ‘inclusive as such’. Furthermore, we argue that the presence of decent working and employment conditions and the absence of steep differences in those conditions between groups represent the ‘silent foundation’ of creating inclusivity. Consequently, we ask: does inclusion research reach its ‘natural limits’ by tiptoeing around the topic of equality?
{"title":"Creating inclusivity through boundary work? Zooming in on low-wage service sector work","authors":"Dide van Eck, Laura Dobusch, Marieke van den Brink","doi":"10.1177/00187267221145390","DOIUrl":"https://doi.org/10.1177/00187267221145390","url":null,"abstract":"Workers in the low-wage service sector represent a sociodemographically heterogeneous and particularly vulnerable group in terms of job security, job quality and health implications. However, organizational inclusion research has largely neglected this group. In contrast, this article builds on a qualitative study of a Dutch aircraft cleaning company in order to assess the ‘inclusivity of inclusion approaches’ for less privileged groups of employees. By reconstructing how managers and cleaners draw/rework boundaries, we identify certain configurations of inclusion and exclusion that can unfold more or less ‘inclusive’ consequences for historically disadvantaged group members, and more or less exclusionary repercussions for particularly privileged and/or majority group members. We stress the need to say goodbye to a linear narrative of organizations becoming ‘inclusive as such’. Furthermore, we argue that the presence of decent working and employment conditions and the absence of steep differences in those conditions between groups represent the ‘silent foundation’ of creating inclusivity. Consequently, we ask: does inclusion research reach its ‘natural limits’ by tiptoeing around the topic of equality?","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":null,"pages":null},"PeriodicalIF":5.7,"publicationDate":"2023-01-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47266729","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-07DOI: 10.1177/00187267221142410
Mahima Mitra, Michael Gill, S. Dopson
Disappointment is common in many organizations. Yet little is known about how individuals’ talk about their workplace disappointment shapes their identification with organizations. We conducted an analysis of 104 academics in a prestigious British university to make two contributions to our understanding of the discursive constitution of organizational identification (OID). First, we show how individuals used different types of disappointment-talk to narrate and respond to identification dilemmas in distinct ways. Our findings extend existing research by showing that discourses of emotion do not simply delimit agency but also enable individuals to resist and reject organizational discourses that attempt to anchor them to specific identity positions. Second, we identify a novel way in which individuals can configure the multiple discourses that can be in tension and generate disappointment – unravelling. Here, individuals draw upon one among the multiple discourses in conflict (in our case, prestige) to ‘unravel’ the knotting between the various discourses that constituted their OID dilemmas. We also consider the implications of our study for academic labour in universities.
{"title":"Talking about disappointments: Identification work through multiple discourses at a prestigious university","authors":"Mahima Mitra, Michael Gill, S. Dopson","doi":"10.1177/00187267221142410","DOIUrl":"https://doi.org/10.1177/00187267221142410","url":null,"abstract":"Disappointment is common in many organizations. Yet little is known about how individuals’ talk about their workplace disappointment shapes their identification with organizations. We conducted an analysis of 104 academics in a prestigious British university to make two contributions to our understanding of the discursive constitution of organizational identification (OID). First, we show how individuals used different types of disappointment-talk to narrate and respond to identification dilemmas in distinct ways. Our findings extend existing research by showing that discourses of emotion do not simply delimit agency but also enable individuals to resist and reject organizational discourses that attempt to anchor them to specific identity positions. Second, we identify a novel way in which individuals can configure the multiple discourses that can be in tension and generate disappointment – unravelling. Here, individuals draw upon one among the multiple discourses in conflict (in our case, prestige) to ‘unravel’ the knotting between the various discourses that constituted their OID dilemmas. We also consider the implications of our study for academic labour in universities.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":null,"pages":null},"PeriodicalIF":5.7,"publicationDate":"2023-01-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43601781","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-07DOI: 10.1177/00187267221145423
D. Sarpong, M. Maclean, C. Harvey
How can we better understand the puzzle of low-skilled migrants who have acquired citizenship in a European Union country, often with generous social security provision, choosing to relocate to the United Kingdom? Drawing on Elias’s figurational theory as a lens, we explore how relational interdependencies foster the mobility of low-skilled African European Citizens from European Union states to the United Kingdom. We found that African European Citizens rely on ‘piblings networks’, loose affiliations of putative relatives, to compensate for deficits in their situated social capital, facilitating relocation. The temporary stability afforded by impermanent bonds and transient associations, in constant flux in migrant communities, does not preclude integration but paradoxically promotes it by enabling an ease of connection and disconnection. Our study elucidates how these relational networks offer African European Citizens opportunities to achieve labour market integration, exercise self-efficacy, and realize desired futures; anchoring individuals in existing communities even when they are perpetually transforming.
{"title":"Relational interdependencies and the intra-EU mobility of African European Citizens","authors":"D. Sarpong, M. Maclean, C. Harvey","doi":"10.1177/00187267221145423","DOIUrl":"https://doi.org/10.1177/00187267221145423","url":null,"abstract":"How can we better understand the puzzle of low-skilled migrants who have acquired citizenship in a European Union country, often with generous social security provision, choosing to relocate to the United Kingdom? Drawing on Elias’s figurational theory as a lens, we explore how relational interdependencies foster the mobility of low-skilled African European Citizens from European Union states to the United Kingdom. We found that African European Citizens rely on ‘piblings networks’, loose affiliations of putative relatives, to compensate for deficits in their situated social capital, facilitating relocation. The temporary stability afforded by impermanent bonds and transient associations, in constant flux in migrant communities, does not preclude integration but paradoxically promotes it by enabling an ease of connection and disconnection. Our study elucidates how these relational networks offer African European Citizens opportunities to achieve labour market integration, exercise self-efficacy, and realize desired futures; anchoring individuals in existing communities even when they are perpetually transforming.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":null,"pages":null},"PeriodicalIF":5.7,"publicationDate":"2023-01-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46370615","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：