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Special Issue – Call for Critical Reviews 特刊-要求批判性评论
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-06-30 DOI: 10.1177/00187267231187534
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引用次数: 0
Why does unpaid labour vary among digital labour platforms? Exploring socio-technical platform regimes of worker autonomy 为什么无偿劳动在不同的数字劳动平台上有所不同?探索工人自治的社会技术平台制度
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-06-29 DOI: 10.1177/00187267231179901
V. Pulignano, D. Grimshaw, M. Domecka, Lander Vermeerbergen
Digital platforms provide many workers with vital income and offer the promise of flexible work, and yet also contribute to experiences of precariousness and exploitation, particularly with regard to pressures to undertake unpaid work. This article explores why unpaid labour is necessary and what drives its extent and form among diverse types of digital platforms. We theorize two ideal types of ‘open’ and ‘closed’ socio-technical platform regimes of worker autonomy, building on sociological insights about socio-technical systems, management control over worker autonomy and labour market segmentation by skill. In principle, ‘open’ (‘closed’) platform regimes grant relatively high (low) worker autonomy in terms of access to the platform, paid work and control over work tasks. Analysing five case studies, illustrative of ‘open’ and ‘closed’ regimes, we investigate unpaid labour in low-skill locational (i.e. food delivery) platforms and medium/high-skill online (i.e. freelancing) platforms. In brief, digital freelancers exhibit a lower extent of unpaid labour within relatively ‘open’ regimes, owing to greater autonomy over access to, and control over, platform work in a sector requiring medium/high skills. Conversely, ‘closed’ regimes mitigate unpaid labour for food-delivery platforms by providing market shelter for workers, who are easily replaced in an overcrowded sector requiring few skills.
数字平台为许多工人提供了重要的收入,并提供了灵活工作的承诺,但也助长了不稳定和剥削的经历,特别是在承担无薪工作的压力方面。这篇文章探讨了为什么无偿劳动是必要的,以及是什么推动了它在不同类型的数字平台中的范围和形式。基于对社会技术系统、对工人自主的管理控制和按技能划分劳动力市场的社会学见解,我们将工人自主的“开放”和“封闭”两种理想类型的社会技术平台制度理论化。原则上,“开放”(“封闭”)平台制度在访问平台、有偿工作和控制工作任务方面给予工人相对较高(较低)的自主权。分析了五个案例研究,说明了“开放”和“封闭”制度,我们调查了低技能定位(即送餐)平台和中/高技能在线(即自由职业者)平台中的无偿劳动。简言之,在相对“开放”的制度下,数字自由职业者的无偿劳动程度较低,这是因为在需要中/高技能的部门,他们在获取和控制平台工作方面拥有更大的自主权。相反,“封闭”制度通过为工人提供市场庇护来减轻送餐平台的无报酬劳动力,这些工人在一个几乎不需要技能的过度拥挤的行业中很容易被取代。
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引用次数: 3
Responding to institutional plurality: Micro-politics in the rollout of a global corporate social responsibility norm in a multi-national enterprise 回应制度多元性:跨国企业全球企业社会责任规范推行中的微观政治
2区 管理学 Q1 MANAGEMENT Pub Date : 2023-06-08 DOI: 10.1177/00187267231176671
Gabriela Gutierrez-Huerter O
How can we make sense of the range of organizational dynamics that emerge when managers of multi-national enterprises (MNEs) seek to serve their interests as they perceive multiple demands in relation to corporate social responsibility (CSR)? In this article, I conceptualize this situation as a case of CSR institutional plurality. Drawing from the literature on MNE micro-politics, which I connect to the CSR literature, I analyze qualitative data gathered from five subsidiaries of a UK MNE to which their HQ transferred CSR reporting: a global norm with a typical explicit CSR mode. My analysis reveals that subsidiary managers responded to CSR institutional plurality by developing aligned or contested versions of the global CSR norm, that were then promoted through the deployment of discursive and symbolic tactics. I develop a grounded model that improves understanding of three power capabilities of subsidiary actors, that is, their socialization to explicit CSR norms, the exercise of employee voice and their political capital that can be deployed to support or curb the advancement of the managerial tactics. In doing so, I reveal the complex pathways through which lower-status subsidiary actors can take part in the reconfiguration of a global CSR norm.
当跨国企业(MNEs)的管理者在认识到与企业社会责任(CSR)相关的多种需求时,寻求为自己的利益服务时,我们如何理解组织动力学的范围?在本文中,我将这种情况定义为企业社会责任制度多元化的一个案例。从跨国公司微观政治的文献中,我将其与企业社会责任文献联系起来,分析了从一家英国跨国公司的五家子公司收集的定性数据,这些子公司的总部将企业社会责任报告转移到了这五家子公司:这是一种具有典型显性企业社会责任模式的全球规范。我的分析表明,子公司经理通过制定一致或有争议的全球企业社会责任规范版本来应对企业社会责任制度多元化,然后通过部署话语和象征性策略来促进这种做法。我开发了一个基于基础的模型,提高了对附属行为者三种权力能力的理解,即他们对明确的企业社会责任规范的社会化,员工发言权的行使以及他们可以用来支持或抑制管理策略进步的政治资本。在此过程中,我揭示了地位较低的附属行为体可以参与全球企业社会责任规范重构的复杂途径。
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引用次数: 0
Mirroring and switching authoritative personae: A ventriloquial analysis of shareholder engagement on carbon emissions 镜像和转换权威人物:股东对碳排放参与的腹语分析
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-06-05 DOI: 10.1177/00187267231174700
Rieneke Slager, Jean‐Pascal Gond, E. Sjöström
We examine how the authority of investors to speak about climate change with corporations is established. Leveraging the ‘communication as constitutive of organisations’ (CCO) perspective, we analyse who speaks on behalf of whom (or what) in shareholder engagement on corporate carbon emissions. Based on access to private dialogues between an engager acting on behalf of a pool of investors with 20 utility corporations, we identify how three authoritative personae—that of diplomat, advocate, and coach—convey climate change concerns. We find that the mirroring of these authoritative personae by corporations may lead to deliberation, evasion, or rejection of the suggested courses of action. We theorise how relational authority is communicatively constituted in shareholder engagement through a process of mirroring and switching between authoritative personae. Our framework contributes to the study of CCO and relational authority by highlighting how meta-figures are used by external actors in an attempt to author appropriate corporate actions. We discuss the implications of our framework for the role of shareholder engagement in current attempts at greening financial capitalism.
我们研究了投资者与企业谈论气候变化的权力是如何建立的。利用“沟通是组织的组成部分”(CCO)的观点,我们分析了在股东参与企业碳排放时,谁代表谁(或什么)发言。基于一位代表20家公用事业公司的投资者群体的参与者之间的私人对话,我们确定了外交官、倡导者和教练这三个权威人物是如何表达对气候变化的担忧的。我们发现,公司对这些权威人物的镜像可能会导致对建议的行动方案的审议、回避或拒绝。我们从理论上探讨了在股东参与中,关系权威是如何通过权威人物之间的镜像和转换过程来进行沟通的。我们的框架通过强调外部行为者如何使用元数字来尝试制定适当的公司行动,为CCO和关系权威的研究做出了贡献。我们讨论了我们的框架对股东参与在当前绿色金融资本主义尝试中的作用的影响。
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引用次数: 1
Gaslighting and dispelling: Experiences of non-governmental organization workers in navigating gendered corruption 毒气和驱散:非政府组织工作人员应对性别腐败的经验
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-06-01 DOI: 10.1177/00187267221083274
Sanela Smolović Jones
How does corruption adopt gendered guises and how do women combat it in practice? Theorizing from the basis of a 30-month ethnography within a women’s non-governmental organization (NGO), the article proposes gaslighting as a way of interpreting gendered corruption, owing to its elusive but pernicious nature. Gaslighting is posited as the deployment of tactics to make women doubt their sanity and as a means of securing personal advantage. Gaslighting triggers embodied forms of struggle, and the article offers the notion of dispelling as denoting the persistent, patient and reiterative counter-practice of NGO practitioners to assert democratic norms of liberty and equality. The article provides rich empirical insight both into how corruption is enacted through the citing of patriarchal norms and how such norms are contested through the bodies of practitioners. These insights are important at a time when governments globally claim gender equality while undermining it in practice.
腐败是如何披上性别外衣的,妇女在实践中又是如何打击腐败的?文章以在一个妇女非政府组织(NGO)中进行的为期 30 个月的人种学研究为基础,提出了 "毒气疗法"(gaslighting)这一解释性别腐败的方法,因为它具有难以捉摸但又有害的性质。文章认为,"毒气 "是一种让妇女怀疑自己是否理智的策略,也是一种确保个人利益的手段。毒气引发了具体形式的斗争,文章提出了 "驱散 "的概念,指的是非政府组织从业者为维护自由和平等的民主准则而采取的坚持不懈、耐心和反复的反击做法。文章提供了丰富的实证洞察力,揭示了腐败是如何通过引用父权制规范来实施的,以及这种规范是如何通过从业人员的身体来抗争的。在全球各国政府一边宣称性别平等,一边又在实践中破坏性别平等的时候,这些见解非常重要。
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引用次数: 0
“Commit professional suicide or take up my pilgrim’s staff again?”: A cultural examination of how female managers resolve shock events in developing regions “选择职业自杀还是再次拿起我的朝圣杖?”:对发展中地区女性管理者如何应对冲击事件的文化考察
2区 管理学 Q1 MANAGEMENT Pub Date : 2023-05-30 DOI: 10.1177/00187267231170170
Linh-Chi Vo, Mary C Lavissière, Alexandre Lavissière, Jose M Alcaraz
How do key cultural aspects of individualism/collectivism and gender egalitarianism shape the decision making of female managers from developing regions when handling major work–family conflicts (WFC)? We address this question by drawing on a qualitative study of 50 female managers from developing countries in Asia, Latin America, and sub-Saharan Africa who work in one particular male-dominated industry. We examine the major WFC incidents experienced by our study participants through the theoretical lens of work–life shock events outlined by Crawford et al. We contribute to the episodic approach to WFC research by shedding light on important aspects of the sociocultural role of extended families and the collectivistic values prevalent in developing regions, as well as on pervasive (low) gender egalitarian norms. The accounts of our female managers reveal how major events are perceived and how women use multifaceted methods to handle them, allowing us to propose a decision-making framework and associated cues with three broad types of decision making: (1) self-directed—choosing work; (2) consultative—choosing work; and (3) consultative—choosing family. Alongside this, we offer revealing insights into how the abovementioned cultural aspects help to shape the logic of consequences (through which people assess the impact of alternative actions) and the logic of appropriateness (through which people act according to their identity), thereby influencing WFC decision making during major episodes of conflict.
个人主义/集体主义和性别平等主义的关键文化方面如何塑造发展中地区女性管理者在处理重大工作-家庭冲突(WFC)时的决策?我们通过对来自亚洲、拉丁美洲和撒哈拉以南非洲发展中国家的50名女性经理进行定性研究来解决这个问题,这些女性经理在一个特定的男性主导的行业工作。我们通过Crawford等人概述的工作-生活冲击事件的理论视角,对研究参与者经历的主要工作-生活冲击事件进行了研究。我们通过揭示大家庭的社会文化作用和发展中地区普遍存在的集体主义价值观的重要方面,以及普遍的(低)性别平等主义规范,为世界粮食危机研究的情景方法做出了贡献。我们对女性经理的描述揭示了她们是如何看待重大事件的,以及她们是如何使用多方面的方法来处理这些事件的,这使我们能够提出一个决策框架,并与三种主要决策类型相关的线索:(1)自主选择工作;(二)咨询选择工作;(3)咨询选择家庭。除此之外,我们还提供了关于上述文化方面如何帮助塑造后果逻辑(人们通过它来评估替代行动的影响)和适当性逻辑(人们通过它来根据自己的身份行事)的启示性见解,从而影响WFC在重大冲突期间的决策。
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引用次数: 0
‘I disdain the company of flatterers!’: How and when observed ingratiation predicts employees’ ostracism toward their ingratiating colleagues “我不喜欢跟拍马屁的人在一起!”:观察到的谄媚行为如何以及何时预示着员工会排斥那些谄媚的同事
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-05-09 DOI: 10.1177/00187267231170175
Bao Cheng, Gongxing Guo, Jian Tian, Yurou Kong
Ingratiation is an impression management tactic used by those who seek to obtain the favor of others. Previous studies mainly examine the role of ingratiation from the initiator’s perspective, ignoring observers’ reactions when they are confronted with their peers’ ingratiating behaviors. Drawing on social comparison theory, this study employs a third-party framework to explain the pathways between observed ingratiation and ostracism and analyzes data from a time-lagged survey and two scenario-based experiments in the Chinese context. Observed ingratiation triggers third-party employees’ ostracism of flatterers by arousing a sense of future status threats. Moreover, when observers’ goals are competitive with those of ingratiators, the adverse effects of observed ingratiation are exacerbated, whereas their leader–member exchange social comparison (LMXSC) buffers its unfavorable effects. These findings advance ingratiation studies by extending the research perspective from that of initiator–target dyads to third-party employees and unveiling a vital mediator (future status threats) and two essential opposite moderators (competitive goals and LMXSC) in the internal mechanism underlying the observed ingratiation–ostracism link. Further, although ingratiation may induce benefits for ingratiators, managers must recognize that it can be destructive for third-party employees.
讨好是一种印象管理策略,用于那些寻求获得他人好感的人。以往的研究主要是从发起者的角度来考察讨好的作用,而忽略了观察者在面对同伴的讨好行为时的反应。本研究以社会比较理论为基础,采用第三方框架解释了讨好与排斥之间的路径,并分析了中国背景下的时间滞后调查和两个基于场景的实验数据。观察到的谄媚行为会引起第三方员工对未来地位威胁的感觉,从而对谄媚者产生排斥。此外,当观察者的目标与讨好者的目标竞争时,被观察到的讨好行为的不利影响会加剧,而他们的领导-成员交换社会比较(LMXSC)则会缓冲其不利影响。这些发现将研究视角从发起-目标二元扩展到第三方员工,揭示了讨好-排斥内在机制中的一个重要中介(未来地位威胁)和两个重要的相反调节因子(竞争目标和LMXSC),从而推动了讨好研究的发展。此外,尽管阿谀奉承可能会给阿谀奉承者带来好处,但管理者必须认识到,这对第三方员工可能是破坏性的。
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引用次数: 2
Mitigating anxiety: The role of strategic leadership groups during radical organisational change 缓解焦虑:战略领导团队在激进组织变革中的作用
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-04-27 DOI: 10.1177/00187267231169143
M. Jarrett, R. Vince
This article examines the role of strategic leadership groups in radical organisational change. Previous research has focused on how ‘heroic’ individual leaders guide change. In contrast, we argue that strategic leadership groups are indispensable to understanding and supporting radical organisational change. Building on a longitudinal study in a global European company, our research identifies four phases of ‘negotiated order’ that shape group and organisational responses to change. Our findings reveal that strategic leadership groups help manage emotions and understand the shifting authority relations that inevitably arise during periods of change. Drawing upon the psychoanalytic concept of ‘projective identification’, we develop a theoretical framework for understanding the tensions of change. The model shows how emotional coalitions that develop in strategic leadership groups afford a source of political and psychological containment against the anxieties of radical organisational change. These formations offer transitional spaces for change, providing opportunities for progress. The advantage of this new perspective on radical change is that it helps to move the organisation beyond periods of ambivalence and conflict, with positive implications for leadership practice.
本文探讨了战略领导小组在激进组织变革中的作用。之前的研究关注的是“英雄”领袖如何引导变革。相反,我们认为战略领导团体对于理解和支持激进的组织变革是不可或缺的。基于对一家欧洲跨国公司的纵向研究,我们的研究确定了“协商秩序”的四个阶段,这些阶段塑造了群体和组织对变革的反应。我们的研究结果表明,战略领导小组有助于管理情绪,并理解在变革期间不可避免地出现的权力关系的变化。根据“投射性认同”的精神分析概念,我们开发了一个理论框架来理解变化的紧张关系。该模型表明,在战略领导群体中形成的情感联盟,是如何在政治和心理上遏制激进组织变革带来的焦虑的。这些形态为变革提供了过渡空间,为进步提供了机会。这种看待激进变革的新视角的优势在于,它有助于组织走出矛盾和冲突的时期,对领导实践具有积极意义。
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引用次数: 2
Too sleepy to be innovative? Ethical leadership and employee service innovation behavior: A dual-path model moderated by sleep quality 太困而不能创新?道德领导与员工服务创新行为:睡眠质量调节的双路径模型
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-04-25 DOI: 10.1177/00187267231163040
Muhammad Imran Rasheed, Zahid Hameed, Puneet Kaur, A. Dhir
This research explores the association of ethical leadership with employee service innovation behavior through a moderated mediation model. Theorizing on uncertainty reduction theory, we explore psychological ownership and creative self-efficacy as the underlying psychological mechanisms in the association between ethical leadership and employee service innovation behavior while considering the moderating role of sleep quality. We tested our theoretical model in two studies involving hospitality sector employees in the United States. Study 1 employed a three-wave (two-week period) time-lagged design (N = 237), and Study 2 used a two-wave (four-week period) survey design (N = 313). The findings suggest that workers’ psychological ownership and creative self-efficacy mediate the association between ethical leadership and employee service innovation behavior. In addition, sleep quality functions as an important boundary condition of the association between creative self-efficacy and service innovation behavior. Our research has important implications for understanding the impact of ethical leadership on important employee outcomes while considering the boundary condition role of employee sleep quality. The limitations of the study and future research directions are discussed.
本研究通过调节中介模型探讨了道德领导力与员工服务创新行为的关系。在不确定性减少理论的基础上,我们探讨了心理所有权和创造性自我效能感是道德领导与员工服务创新行为之间联系的潜在心理机制,同时考虑了睡眠质量的调节作用。我们在两项涉及美国酒店业员工的研究中测试了我们的理论模型。研究1采用了三波(两周)时间滞后设计(N = 237),研究2采用了两波(四周)调查设计(N = 313)。研究结果表明,员工的心理所有权和创造性自我效能感在道德领导与员工服务创新行为之间起中介作用。此外,睡眠质量是创造性自我效能感与服务创新行为之间联系的重要边界条件。我们的研究对理解道德领导力对重要员工结果的影响具有重要意义,同时考虑员工睡眠质量的边界条件作用。讨论了本研究的局限性和未来的研究方向。
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引用次数: 4
Welcome to parenthood!? An examination of the far-reaching effects of perceived adoption stigma in the workplace 欢迎成为父母!对工作场所收养污名的深远影响的调查
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-04-10 DOI: 10.1177/00187267231164867
While there may be no difference in terms of the love, care, and bond shared between parent and child, relationships created through adoption are often viewed less favorably in our society compared with those that possess a biological tie. Integrating minority stress and family systems theories, we seek to better understand working adoptive parents’ experiences and how the perceived stigma of being an adoptive parent negatively impacts a variety of work and family outcomes. Using a sample of 501 couples that adopted a child, we find that work–family conflict mediates the relationship between perceived adoption stigma and primary effects (i.e. job satisfaction and depression) as well as spillover effects (i.e. family satisfaction and parent–child bonding) for the job incumbent. Further, we find that the employee’s perceived adoption stigma also has crossover effects to their spouse, negatively impacting the spouse’s depression, family satisfaction, and parent–child bonding. Implications for theory and practice, limitations, and future research are discussed.
虽然父母和孩子之间的爱、关心和纽带可能没有什么不同,但与那些有生物学联系的人相比,通过收养建立的关系在我们的社会中往往不那么受欢迎。结合少数群体压力和家庭系统理论,我们试图更好地了解在职养父母的经历,以及作为养父母的耻辱感如何对各种工作和家庭结果产生负面影响。使用501对收养孩子的夫妇的样本,我们发现工作-家庭冲突在感知的收养污名与在职者的主要影响(即工作满意度和抑郁)以及溢出效应(即家庭满意度和亲子关系)之间起着中介作用。此外,我们发现,员工感知的收养污名对其配偶也有交叉影响,对配偶的抑郁、家庭满意度和亲子关系产生负面影响。讨论了对理论和实践的启示、局限性以及未来的研究。
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引用次数: 0
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Human Relations
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