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When Tourists are Angry or Fearful: (In)Effectiveness of Emotion Regulation in Changing Behavioral Intention 游客愤怒或恐惧时的情绪调节对行为意向的影响
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-05-26 DOI: 10.1177/00472875231173126
K. Tan, Xiang Li
This study investigates the efficacy of emotion regulation (ER) strategies used by tourists to manage negative emotions elicited by their on-site destination experiences. Specifically, suppression and reappraisal ER strategies were examined for their moderating impacts on the relationship between negative emotions (anger and fear) and tourists’ behavioral intention (negative word-of-mouth and revisitation). Through two pre-tests and three experiments involving video and text stimuli, findings are first revealed within a destination crowding context and replicated using tourist harassment. Empirical results in both contexts consistently demonstrate the superiority of reappraisal in down-regulating tourists’ experience of anger and fear and in alleviating negative word-of-mouth intention. In contrast, suppression significantly up-regulates the anger and fear felt and, as such, aggravates negative word-of-mouth intention. Findings also suggest that ER does not significantly moderate the effect of fear on revisit intention. Theoretical and managerial implications are discussed.
本研究旨在探讨游客情绪调节策略对其现场旅游体验所引发的负面情绪的管理效果。具体而言,我们考察了抑制和重评ER策略对游客负面情绪(愤怒和恐惧)与游客行为意向(负面口碑和再访)之间关系的调节作用。通过两次预测试和三个涉及视频和文本刺激的实验,研究结果首先在目的地拥挤的背景下揭示,并在游客骚扰的情况下重复。两种情境下的实证结果一致表明,重评在下调游客的愤怒和恐惧体验以及缓解负面口碑意向方面具有优势。相反,抑制显著上调了愤怒和恐惧的感受,因此,加剧了负面的口碑意图。研究结果还表明,ER并没有显著调节恐惧对重访意图的影响。讨论了理论和管理意义。
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引用次数: 1
Well-being Through Transformation: An Integrative Framework of Transformative Tourism Experiences and Hedonic Versus Eudaimonic Well-being 转型中的幸福:转型旅游体验与享乐与幸福的整合框架
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-05-12 DOI: 10.1177/00472875231171670
Xingyu Huang, Peihao Wang, L. Wu
Transformative tourism experiences are powerful life moments with the capacity to elevate individuals’ well-being. With the rise of transformative tourism and the growing attention to well-being, theoretical research is needed to outline the underlying processes that connect transformative tourism experiences with individual well-being. This study employed grounded theory to critically analyze a set of travel blogs that narrate individual tourists’ transformative tourism experiences. Specifically, we explored how sets of activities during transformative tourism (e.g., backpacker tourism, volunteer tourism, and study tours) contributed to travelers’ hedonic and eudaimonic well-being. We took psychological needs as processes of well-being realization to construct an integrated “activities–needs–well-being” conceptual framework to demonstrate how transformative tourism contributes to travelers’ hedonic and eudaimonic well-being.
变革性的旅游体验是强大的生活时刻,有能力提升个人的幸福感。随着转型旅游的兴起和对幸福感的日益关注,需要进行理论研究来概述将转型旅游体验与个人幸福感联系起来的潜在过程。本研究运用扎根理论,批判性地分析了一组叙述个体游客变革性旅游体验的旅游博客。具体来说,我们探讨了转型旅游中的一系列活动(如背包客旅游、志愿者旅游和游学)如何对旅行者的享乐和幸福做出贡献。我们将心理需求作为幸福实现的过程,构建了一个整合的“活动-需求-幸福”的概念框架,以展示变革性旅游如何促进旅行者的享乐和幸福。
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引用次数: 4
Reducing Resistance to Sponsorship Disclosure: The Role of Experiential Versus Material Posts 减少对赞助披露的抵制:经验与材料帖子的作用
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-05-09 DOI: 10.1177/00472875231171668
Saleh Shuqair, G. Viglia, Diego Costa Pinto, A. Mattila
Despite the growing relevance of influencer marketing, recent research suggests that consumers have negative reactions to social media ads. Our research investigates how different types of disclosure (paid partnership vs. in-text disclosure) and post content (experiential vs. material) mitigate consumers’ negative reactions to social media advertisements. Four preregistered studies, drawing on the social exchange theory, reveal how the post content shapes the sponsorship disclosure effects. In particular, we show that a paid partnership (vs. in-text) disclosure has a positive impact on consumers’ responses (engagement and purchase intent) and that persuasion resistance mediates the effects. Furthermore, Study 3 reveals that the type of content (experiential vs. material) moderates the effect, such that consumers’ negative reactions to sponsorship disclosure are mitigated with experiential (vs. material) content. Overall, our results provide actionable implications for tourism marketers on how to create advertisements in social media, minimizing negative reactions to sponsorship disclosure.
尽管影响者营销的相关性越来越大,但最近的研究表明,消费者对社交媒体广告有负面反应。四项预先注册的研究,借鉴社会交换理论,揭示了帖子内容如何塑造赞助披露效应。特别是,我们表明,付费合作关系(与文本相比)的披露对消费者的反应(参与度和购买意图)有积极影响,而说服阻力会调节这种影响。此外,研究3表明,内容类型(体验与材料)会调节这种影响,因此消费者对赞助披露的负面反应会因体验(与材料)内容而减轻。总的来说,我们的研究结果为旅游营销人员如何在社交媒体上创建广告提供了可操作的启示,最大限度地减少对赞助披露的负面反应。
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引用次数: 2
Regenerative Management of Coastal Tourism Destinations for the Anthropocene 人类世海岸旅游目的地的再生管理
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-05-07 DOI: 10.1177/00472875231173125
Sergio Alvarez
The current geologic era—the Anthropocene—is defined by human-driven transformation of landscapes and seascapes that has profoundly altered Earth’s climate and other life-support systems. This letter advocates for a landscape-scale regenerative tourism management strategy aimed at transforming coastal destinations into carbon sinks (meaning they sequester more carbon than they release). Specifically, coastal destinations can transform product offerings into a network of restoration projects that collectively seek the landscape-scale restoration of blue carbon ecosystems such as marshes, mangroves, and seagrass meadows. Restoration of blue-carbon ecosystems is a cost-effective way to mitigate the effects of climate change. Tourism has potential to overcome obstacles in large-scale restoration of blue carbon ecosystems and can play a foundational role by providing a long-term presence at restoration sites, logistical and human resources, and a business model dependent on restored ecosystems.
当前的地质时代——人类世——是由人类驱动的景观和海景的变化所定义的,这种变化深刻地改变了地球的气候和其他生命维持系统。这封信提倡一种景观规模的再生旅游管理策略,旨在将沿海目的地转变为碳汇(意味着它们吸收的碳多于释放的碳)。具体而言,沿海目的地可以将产品供应转变为恢复项目网络,共同寻求湿地、红树林和海草草甸等蓝碳生态系统的景观级恢复。恢复蓝碳生态系统是减轻气候变化影响的一种经济有效的方法。旅游业有潜力克服大规模恢复蓝碳生态系统的障碍,并可通过在恢复地点提供长期存在、后勤和人力资源以及依赖于恢复生态系统的商业模式发挥基础作用。
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引用次数: 1
Slowing Down in “Little Shanghai”: A Nostalgia-induced Framework of Reciprocity between Psychological Ownership and Heritage Preservation “小上海”的慢下来:怀旧引发的心理所有权与遗产保护互动框架
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-05-06 DOI: 10.1177/00472875231171678
Z. Lin, Wilson Cheong Hin Hong, Xi Xiao
While the phenomenon of nostalgic heritage travel has gained traction, scarce inquiries have researched how nostalgia for heritage sites can render a means for heritage preservation. This inquiry utilized a multi-method qualitative design, with Study 1 inferring nostalgic heritage travel motivations from travel experiences documented in online travel diaries. Study 2 adopted the psychological ownership theory with data originating from semi-structured interviews to construct a nostalgia-induced framework of reciprocity between psychological ownership and heritage preservation. Findings first unveil an array of nostalgic heritage travel motives ranging from nostalgic reminiscing and glorification to nostalgia-induced playfulness and healing. Further, findings point to a reciprocal pattern of psychological ownership–heritage preservation fostered by three routes: exercise of control, intimate knowing, and investment of the self. Together, this research illuminates a past–present–future synthesis of self–place relations. It presents the concept of reciprocity driven by nostalgia to increase understanding of heritage preservation.
虽然怀旧的遗产旅行现象越来越受欢迎,但很少有人研究对遗产地的怀旧如何成为遗产保护的一种手段。本研究采用了多方法定性设计,研究1从在线旅行日记中记录的旅行经历中推断出怀旧遗产的旅行动机。研究2采用心理所有权理论,利用来自半结构化访谈的数据,构建了一个怀旧引发的心理所有权与遗产保护之间的互惠框架。研究结果首次揭示了一系列怀旧遗产旅行动机,从怀旧的回忆和赞美到怀旧引发的嬉戏和治愈。此外,研究结果指出了心理所有权的互惠模式——通过三条途径培养的遗产保护:行使控制权、亲密认识和自我投资。总之,这项研究阐明了自我-地点关系的过去、现在和未来的综合。它提出了由怀旧驱动的互惠概念,以增加对遗产保护的理解。
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引用次数: 2
Small Changes Make a Big Difference: The Impact of Visual Symbol Color Lightness on Destination Image 小的改变会产生大的不同:视觉符号颜色明暗对目标图像的影响
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-05-02 DOI: 10.1177/00472875231170218
Yun He, Xiao Li, K. Zhong
Visual symbols, such as logos, landmark pictures, and mascots, play a significant role in attracting tourists and improving destination images. However, only a few studies have examined how the basic visual elements of these symbols influence potential tourists’ responses to a destination. This study aims to investigate the role of color lightness in destination visual symbols. Through three experiments, we repeatedly found that lightened visual symbols nudged consumers to evaluate their destination better. Furthermore, positive mental imagery mediated this effect. Nonetheless, the positive effect of lightened visual symbols on destination images was diminished when informational interventions were present. Our study provides new theoretical insights into destination images research by highlighting the positive effect of a fundamental visual attribute—symbol lightness. We suggest that tourism practitioners can make a “big difference” to the destination image by making “small changes,” such as adjusting visual symbol lightness.
视觉符号,如标志、地标图片和吉祥物,在吸引游客和改善目的地形象方面发挥着重要作用。然而,只有少数研究考察了这些符号的基本视觉元素如何影响潜在游客对目的地的反应。本研究旨在探讨色彩亮度在目的地视觉符号中的作用。通过三个实验,我们反复发现,浅色的视觉符号促使消费者更好地评估他们的目的地。此外,积极的心理意象介导了这种影响。尽管如此,当存在信息干预时,浅色视觉符号对目的地图像的积极影响会减弱。我们的研究通过强调一个基本视觉属性——符号亮度的积极影响,为目的地图像研究提供了新的理论见解。我们建议旅游从业者可以通过做出“小的改变”,比如调整视觉符号的亮度,来对目的地的形象做出“大的改变”。
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引用次数: 2
There is No Place Like Home for the Holidays: Who Travels in the Midst of a Deadly Pandemic? 在假期里,没有比家更好的地方了:谁会在致命的大流行中旅行?
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-05-01 DOI: 10.1177/00472875221113888
Stephen W Litvin, Daniel Guttentag

The 2020 year-end holidays were a time of much apprehension regarding COVID-19, with U.S. health officials concerned that travel would result in a post-holiday surge of the disease. As such, much effort was expended encouraging people to forego their normal travel. Many Americans, however, ignored this advice and a strong uptick of travel within the U.S. was soon followed by an alarming increase in COVID cases. A U.S. online survey was conducted to better understand those individuals who made the risky decision to travel despite being encouraged by their government not to do so. Those who traveled for the holidays were compared with those who stayed home, based on their attitudes toward COVID, various psychographic characteristics associated with risk, political attitudes, and demographics. The between-group differences, shared herein, were startlingly clear. The findings are of theoretical value and will prove useful when setting policy and messaging during future crises.

2020年的年终假期是人们对COVID-19非常担忧的时期,美国卫生官员担心旅行会导致节后疾病激增。因此,政府花了很多努力鼓励人们放弃正常的旅行。然而,许多美国人忽视了这一建议,美国国内旅行的强劲增长很快导致新冠肺炎病例的惊人增长。美国进行了一项在线调查,以更好地了解那些尽管政府鼓励不要这样做,但仍做出冒险决定的人。根据他们对COVID的态度、与风险相关的各种心理特征、政治态度和人口统计数据,将假期旅行的人与呆在家里的人进行比较。在此分享的组间差异非常明显。这些发现具有理论价值,在未来危机期间制定政策和传递信息时将被证明是有用的。
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引用次数: 2
Exploring the Role of Advertising in the Context of Tourist-Destination Congruity 广告在旅游目的地一致性语境中的作用探析
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-04-29 DOI: 10.1177/00472875231168621
Tina Šegota
Tourists are flooded with advertising messages, including destination-attribute-based or user-imagery-based pictures, to persuade them to visit the destination. While research emphasizes destination choice to result from tourist-destination congruity, examining the influence different pictures have on tourist decision-making is of increasing interest. Therefore, this study sought to investigate the efficacy of destination-attribute-based versus user-imagery-based ad stimuli to influence the tourist-destination congruity and predict a person’s likelihood of choosing the destination. Results from a quantitative study of 496 young Slovenians show that a higher degree of ideal and ideal social tourist-destination congruence would lower one’s perceived purchase risk and yield positive attitudes toward the ad with a destination-attribute-based picture as opposed to the ad with a user-imagery-based picture. Implications for destination marketing are discussed, such as evaluating a typical destination visitor when one is included in the advertising and when one is not.
游客被广告信息淹没,包括基于目的地属性或基于用户图像的图片,以说服他们参观目的地。虽然研究强调目的地选择是由旅游目的地一致性导致的,但研究不同图片对游客决策的影响越来越引起人们的兴趣。因此,本研究试图探讨基于目的地属性与基于用户图像的广告刺激对旅游目的地一致性的影响,并预测一个人选择目的地的可能性。一项针对496名斯洛文尼亚年轻人的定量研究结果表明,与基于用户形象的广告相比,更高程度的理想和理想社会旅游目的地一致性会降低人们的感知购买风险,并对基于目的地属性的广告产生积极的态度。讨论了目的地营销的含义,例如评估一个典型的目的地游客,当一个人被包括在广告中,当一个人没有。
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引用次数: 2
Place Branding: A Systematic Literature Review and Future Research Agenda 场所品牌:一个系统的文献综述和未来的研究议程
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-04-27 DOI: 10.1177/00472875231168620
Swapnarag Swain, Charles Jebarajakirthy, B. Sharma, Haroon Iqbal Maseeh, Amee Agrawal, Jinal Shah, Raiswa Saha
This study aims to systematically review the place branding literature and comprehensively synthesize the academic research in this domain. Accordingly, this study examines the development of place branding research over time in terms of years of publication, publication outlets, authorship, countries, methods, and theories adopted. Further, based on the literature synthesis, this review proposes a conceptual framework by integrating the antecedents, mediators and consequences reported in the place branding literature. This study also performs a lexicometric analysis to illustrate different themes of place branding research studied over time. Finally, this study identifies under-researched areas in place branding and provides directions to advance this research in terms of theory development, context, characteristics and methodology. Overall, this review contributes to the place branding literature and provides practical implications for destination marketers and policymakers in successfully implementing place branding strategies.
本研究旨在系统地回顾地方品牌文献,全面综合该领域的学术研究。因此,本研究从出版年份、出版渠道、作者、国家、方法和所采用的理论等方面考察了地方品牌研究的发展。此外,在文献综述的基础上,本综述通过整合场所品牌文献中报道的前因、中介和后果,提出了一个概念框架。本研究还进行了词典计量分析,以说明随着时间的推移所研究的场所品牌研究的不同主题。最后,本研究确定了在位品牌研究不足的领域,并从理论发展、背景、特征和方法论等方面为推进这一研究提供了方向。总的来说,这篇综述有助于地方品牌文献,并为目的地营销人员和政策制定者成功实施地方品牌战略提供了实际意义。
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引用次数: 6
An Assessment of Prospect Theory in Tourism Decision-Making Research 前景理论在旅游决策研究中的应用评价
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-04-27 DOI: 10.1177/00472875231171673
Gabrielle Lin, Michael S. Lin, Haiyan Song
Prospect theory has been an essential theoretical foundation for behavioral economics, as recognized with the Nobel Prize in economic sciences in 2002. The growing interest in behavioral economics among tourism researchers necessitates a systematic assessment of prospect theory and its application in tourism research to critically examine the current status of tourism decision-making studies. This study therefore clarifies the theoretical background of prospect theory and analyzes 93 published studies to examine how prospect theory has performed in explaining tourism decision-making. The study also evaluates the application of prospect theory in tourism research and provides future research directions with respect to under-researched dimensions, reference points, dynamic decision-making processes, and the logical continuity and systemization of prospect theory.
2002年获得诺贝尔经济学奖的前景理论是行为经济学的重要理论基础。旅游研究人员对行为经济学的兴趣日益浓厚,因此有必要对前景理论及其在旅游研究中的应用进行系统的评估,以批判性地审视旅游决策研究的现状。因此,本研究明确了前景理论的理论背景,并分析了93项已发表的研究,以检验前景理论在解释旅游决策方面的作用。本文还对前景理论在旅游研究中的应用进行了评价,并从研究不足的维度、参考点、动态决策过程、前景理论的逻辑连续性和系统化等方面提出了未来的研究方向。
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引用次数: 1
期刊
Journal of Travel Research
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