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Benign (Malicious) Envy and Conspicuous Travel Consumption Intention: Mediating Effects of Self-Enhancement and Self-Control 良性(恶意)嫉妒与炫耀性旅游消费意愿:自我提升与自我控制的中介作用
2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-09-14 DOI: 10.1177/00472875231197658
Yuxin Ding, Wenjin Wu, Yuxia Lin, Bishu Lin, Hailin Qu
Although tourism researchers have begun to explore the behavioral effects of envy, there has been limited empirical research on the effects of benign and malicious envies on conspicuous consumption intention in tourism. Based on the integration of cognitive appraisal theory, compensation theory, and self-control resource theory, using two scenario-based questionnaires, this paper applies structural relational and mediation analyses to explore the effects of benign and malicious envies on conspicuous travel consumption intention. The results indicate that benign envy can directly positively influence conspicuous consumption intention, and also can indirectly rely on self-enhancement motivation positively, thereby influencing conspicuous consumption intention. However, malicious envy cannot directly influence conspicuous consumption intention. This envy needs to rely on self-enhancement motivation to have an indirect negative influence and rely on weakened self-control to have an indirect but positive influence. The important theoretical and practical implications of these findings are then discussed.
虽然旅游研究者已经开始探索嫉妒的行为效应,但关于良性嫉妒和恶意嫉妒对旅游炫耀性消费意愿影响的实证研究有限。本文在整合认知评价理论、补偿理论和自我控制资源理论的基础上,采用两种情境型问卷,运用结构关系分析和中介分析,探讨良性嫉妒和恶意嫉妒对炫耀性旅游消费意愿的影响。结果表明,良性嫉妒可以直接正向影响炫耀性消费意愿,也可以间接正向依赖自我提升动机,从而影响炫耀性消费意愿。然而,恶意嫉妒并不能直接影响炫耀性消费意愿。这种嫉妒需要依靠自我提升的动机产生间接的负面影响,需要依靠弱化的自我控制产生间接但积极的影响。然后讨论了这些发现的重要理论和实践意义。
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引用次数: 0
Interrogating Racialized “Cultural Authenticity” Discourses Among Language-Learner Tourists in Australia 探究澳大利亚语言学习者游客中种族化的“文化真实性”话语
2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-09-12 DOI: 10.1177/00472875231194272
Phiona Stanley, Alexander Craig Wight
This study considers cultural adaptation through tourism, focusing on language-travelers: hybrid education-tourism consumers whose voices remain relatively silent in tourism studies. Qualitative, semi-structured interviews were undertaken with students, teachers, and managers in Australian English language schools to understand what language-travelers expect from their Australian experiences and the implications for language schools. The findings propose that sojourners’ experiences are framed by pre-visit imaginaries of object authenticity, wherein the “object” is both Australian culture and the wider Anglophone “West.” Such imaginaries are found to be validated by language schools, which face pressure to balance letting students glimpse the “backstage” and staging out-group imagined “authenticities,” such as by hiring fun, approachable, and above all White teachers. We identify opportunities for language centers to understand their role within tourism as cultural mediators and suggest ways forward in promoting and inculcating critical intercultural competence among language-traveler sojourners.
本研究考虑通过旅游进行文化适应,重点关注语言-旅行者:混合教育-旅游消费者,他们的声音在旅游研究中相对沉默。我们对澳大利亚英语语言学校的学生、教师和管理人员进行了定性、半结构化的访谈,以了解语言旅行者对他们的澳大利亚经历的期望以及对语言学校的影响。研究结果表明,游客的体验是由访问前对物品真实性的想象构成的,其中“物品”既是澳大利亚文化,也是更广泛的英语国家“西方”。这种想象被语言学校证实了,这些学校面临着压力,要在让学生瞥见“后台”和展示外群体想象的“真实性”之间取得平衡,比如聘请有趣、平易近人的白人教师。我们发现语言中心有机会了解其在旅游业中作为文化调解者的角色,并提出在语言旅行者中促进和灌输关键的跨文化能力的方法。
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引用次数: 0
Online Platform Use and Performance Among Listed Tourism Companies in China 中国旅游上市公司网络平台使用与绩效分析
2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-09-11 DOI: 10.1177/00472875231197203
Jiaxin Tian, Jing Ma
This paper applies information dissemination theory, consumer information behavior theory, signaling theory, and value co-creation theory to investigate the effects of companies’ online platform operations from a tourism company perspective. We gathered data from 51 listed tourism companies in China between 1992 and 2022 to test these impacts. Results showed that using online platforms could improve listed tourism companies’ performance, but not all platforms played the same role. Of the three online platforms we tested, official websites and WeChat accounts had significant positive influences on listed tourism companies’ performance; Weibo had no effect. Group research revealed that online platforms most effectively enhanced hotels’ performance, followed by comprehensive tourism companies. Resource tourism companies received no obvious impact.
本文运用信息传播理论、消费者信息行为理论、信号理论、价值共同创造理论,从旅游企业的角度考察企业网络平台运营的效果。我们收集了1992年至2022年间中国51家旅游上市公司的数据来测试这些影响。结果表明,利用网络平台可以提高旅游上市公司的绩效,但并非所有平台的作用都相同。在我们测试的三个在线平台中,官方网站和微信公众号对旅游上市公司的绩效有显著的正向影响;微博没有任何影响。集团研究显示,在线平台最有效地提升了酒店的业绩,其次是综合性旅游公司。资源旅游企业未受到明显影响。
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引用次数: 0
Concept and Evidence of Tourist Risk Gaze 游客风险凝视的概念与证据
2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-09-11 DOI: 10.1177/00472875231197993
Chaowu Xie, Jun Yu, Jiangchi Zhang, Mao-Ying Wu, Zhibin Lin, Ping Feng
Gaze describes the experiential way that tourists perceive destinations during trips. Destination-related risks are inevitable in tourism; however, little attention has been given to the tourist gaze based on travel risk. Our research addresses this disparity by proposing and exploring the concept of tourist risk gaze. In Study 1, findings suggest that this type of gaze involves three interrelated aspects: risk information gaze, risky attraction gaze, and risky behavior gaze. In Study 2, we invited 50 Chinese university students to participate in an eye-tracking experiment to test tourist risk gaze. Participants displayed distinct visual attention patterns toward these three aspects when tourists encountered them during trips. This research offers a new lens through which to consider the tourist gaze and risk perception. It also introduces a novel eye-tracking method to analyze travel risk and the tourist gaze.
凝视描述了游客在旅行中感知目的地的体验方式。旅游目的地相关风险是不可避免的;然而,基于旅游风险的游客目光却很少受到重视。我们的研究通过提出和探索游客风险凝视的概念来解决这一差异。在研究1中,研究结果表明,这种凝视涉及三个相互关联的方面:风险信息凝视、风险吸引凝视和风险行为凝视。在研究2中,我们邀请了50名中国大学生参与眼球追踪实验来测试游客的风险凝视。当游客在旅行中遇到这三个方面时,参与者对这三个方面表现出不同的视觉注意模式。本研究提供了一个新的视角,通过它来考虑游客的目光和风险感知。介绍了一种新颖的眼动追踪方法来分析旅游风险和游客的目光。
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引用次数: 0
The Hidden Power of Sustainable Tourism Indicator Schemes: Have We Been Measuring Their Effectiveness All Wrong? 可持续旅游指标计划的隐藏力量:我们是否一直在衡量它们的有效性?
2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-09-11 DOI: 10.1177/00472875231195736
Gloria Crabolu, Xavier Font, Graham Miller
Evaluating whether sustainability indicator schemes contribute to better sustainable destination management has proven challenging. We adopt a systems thinking approach to shed light on the elusive impacts of sustainable tourism indicator schemes. We conduct online participatory workshops with 19 experts in sustainable tourism monitoring, to produce a causal loop diagram that illustrates how destination systems behave when indicator schemes are implemented. The results show that until now, these schemes have been expected to follow utopian, evidence-based, policy pathways to change, but we now understand that this linear-thinking approach fails to recognize the complex interplay of factors that occur during implementation. We find that indicator schemes can spark a rich, yet unappreciated, series of conceptual, instrumental, and structural dynamics. We conclude that the hidden power of these schemes lies in their ability to foster dialog, stimulate learning, incentivize network development, challenge stakeholder worldviews, and steer systems change toward sustainable destination management.
评估可持续性指标方案是否有助于更好的可持续目的地管理已被证明具有挑战性。我们采用系统思考的方法来阐明可持续旅游指标方案难以捉摸的影响。我们与19名可持续旅游监测方面的专家开展了在线参与性研讨会,以制作因果循环图,说明在实施指标方案时目的地系统的表现。结果表明,到目前为止,人们一直期望这些方案遵循乌托邦式的、以证据为基础的政策途径进行变革,但我们现在明白,这种线性思维方法未能认识到实施过程中发生的各种因素的复杂相互作用。我们发现指标方案可以激发丰富的,但未被重视的,一系列概念,工具和结构动态。我们得出的结论是,这些计划的潜在力量在于它们能够促进对话、激发学习、激励网络发展、挑战利益相关者的世界观,并引导系统向可持续目的地管理转变。
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引用次数: 0
Emotional and Hedonic Well-Being Experiences of Diaspora Festival Visitors: A Contemporary Migrants’ Perspective 散居节日游客的情感与享乐幸福体验:当代移民的视角
2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-09-11 DOI: 10.1177/00472875231195738
Ermias Kifle Gedecho, Seongseop (Sam) Kim, Dagnachew Leta Senbeto
This study explores the emotional experiences of individuals attending diaspora festivals using guided interviews of members of the Ethiopian diaspora. A constructivist grounded theory method was applied and a conceptual model comprised of emotional experiences was created. The findings demonstrated five main emotional experiences associated with diaspora festivals: happiness (the most common), pride, arousal, feeling at home, and feeling not lonely. The study confirmed that feeling at home and not lonely were emotions that were unique to diaspora festivals. The study also identified various specific emotion evokers, including homeland atmosphere, homeland people, religious activities, and the availability of the festival. Key theoretical and practical implications include constructing the diaspora festival emotional experience model, broadening our understanding of hedonic well-being, and incorporating the perspectives of contemporary African migrants, all of which can inform marketing strategies, policy development, and societal problem-solving.
本研究通过对埃塞俄比亚侨民的引导访谈,探讨了参加侨民节的个人的情感体验。运用建构主义扎根理论方法,建立了由情感体验构成的概念模型。研究结果显示了与海外节日相关的五种主要情感体验:快乐(最常见)、骄傲、兴奋、有家的感觉、不孤独。该研究证实,有家的感觉,而不是孤独,是侨民节日特有的情绪。该研究还确定了各种特定的情感诱发因素,包括家乡氛围、家乡人、宗教活动和节日的可用性。关键的理论和实践意义包括构建侨民节日情感体验模型,拓宽我们对享乐幸福的理解,并纳入当代非洲移民的观点,所有这些都可以为营销策略、政策制定和社会问题解决提供信息。
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引用次数: 2
How do Tourism Souvenir Purchasing Channels Impact Tourists’ Intention to Purchase? The Moderating Role of Souvenir Authenticity 旅游纪念品购买渠道如何影响游客购买意愿?纪念品真实性的调节作用
2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-09-09 DOI: 10.1177/00472875231195062
Lujun Su, Zeyue Lai, Yinghua Huang
Souvenir shopping has always been a subject of significant tourism research, but the impact of different purchase channels, including the Internet, on tourists’ souvenir purchase behavior has been largely ignored. This study proposes that the dual channel of souvenir purchase positively affects tourists’ purchase intention through the serial mediation of perceived convenience and perceived usefulness, and the offline single channel positively affects tourists’ purchase intention through the serial mediation of perceived scarcity and perceived value. The results also revealed that when the authenticity of souvenirs is low, only the dual-channel path plays a role in the model, it has a positive effect on purchasing intention through perceived convenience and perceived usefulness. Conversely when the authenticity of souvenirs is high only the offline single-channel path works, and perceived convenience and perceived usefulness play a sequential mediating role. Important theoretical contributions and practical implications are offered for souvenir merchants’ marketing and decision-making.
纪念品购物一直是旅游研究的重要课题,但包括互联网在内的不同购买渠道对游客纪念品购买行为的影响在很大程度上被忽视了。本研究提出,纪念品购买双渠道通过感知便利性和感知有用性的序列中介正向影响游客购买意愿,线下单渠道通过感知稀缺性和感知价值的序列中介正向影响游客购买意愿。结果还显示,当纪念品真实性较低时,只有双通道路径在模型中发挥作用,它通过感知便利和感知有用性对购买意愿产生正向影响。反之,当纪念品真实性较高时,只有线下单通道路径起作用,感知便利和感知有用起序贯中介作用。为纪念品商家的营销和决策提供了重要的理论贡献和现实意义。
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引用次数: 0
How to Avoid the Cultural Distortion Risk at Heritage Sites? A Configuration Analysis Perspective 如何避免遗产地的文化扭曲风险?配置分析视角
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-09-07 DOI: 10.1177/00472875231194275
Shu-Ning Zhang, Wenqi Ruan, Yong-Quan Li, Rui Li, Mei-Yu Wang
Cultural distortion risk (CDR) threatens and challenges the cultural sustainability of heritage sites. This study adopted a sequential exploratory mixed-method design comprising grounded theory and fuzzy-set qualitative comparative analysis (fsQCA) to analyze the influencing factors, formation process, and avoidance paths of cultural distortion risk. The results indicate that CDR is caused by the “institution-market-production” framework, which involves eight influencing factors and 21 indicators. There are no necessary conditions for CDR formation, but weak cultural production plays a universal core role in forming high CDR. Moreover, our study highlights that the generation logic of CDR consists of four configurations and that the avoidance paths cover three configurations. These findings clarify the generation mechanism of CDR and expand the theoretical system of cultural sustainability research from a risk perspective. Heritage sites can use 21 indicators to reduce the cultural distortion risks by establishing institutional guarantee mechanisms and strengthening multiparty collaborative governance.
文化扭曲风险(CDR)威胁并挑战着遗产地的文化可持续性。本研究采用扎根理论和模糊集定性比较分析相结合的序贯探索性混合方法设计,分析文化扭曲风险的影响因素、形成过程和规避路径。结果表明,CDR是由“机构市场生产”框架引起的,该框架涉及8个影响因素和21个指标。CDR的形成没有必要的条件,但弱文化生产在形成高CDR中起着普遍的核心作用。此外,我们的研究强调,CDR的生成逻辑由四种配置组成,回避路径涵盖三种配置。这些发现阐明了CDR的产生机制,并从风险角度拓展了文化可持续性研究的理论体系。遗产地可以利用21项指标,通过建立制度保障机制和加强多党合作治理,降低文化扭曲风险。
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引用次数: 0
Spread the Word: Secondary Crisis Communication of Unethical Destination Incidents via Social Media 传播信息:通过社交媒体传播不道德目的地事件的二次危机
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-09-01 DOI: 10.1177/00472875231195731
Wenqi Ruan, Yan Zhou, Yong-Quan Li, Xinwei Su, Shu-Ning Zhang, Fang Deng
The communication of unethical destination incidents (UDIs) through social media can be quite complex. Interestingly, the relationship between information forms of UDIs and users’ online behavior has been grossly ignored, especially in the case of secondary crisis communication (SCC). We investigate the heterogeneous impact of UDIs’ information forms on SCC rooted in the Defleur model of communication. Results from three experimental studies revealed that UDIs in video form elicit higher levels of presence and SCC than those in image-text and text forms. Risk perception and anger are important guiding factors in this process. In brief, the diffusion process of UDIs includes the three stages of reception, transformation, and transmission. The study’s findings suggest a new perspective for understanding destination crisis communication and offer practical implications for alleviating the negative impact of destination crisis.
通过社交媒体传播不道德目的地事件可能相当复杂。有趣的是,UDI的信息形式与用户在线行为之间的关系被严重忽视,尤其是在二次危机沟通(SCC)的情况下。我们研究了UDI的信息形式对SCC的异质影响,其根源在于通信的通货紧缩模型。三项实验研究的结果表明,视频形式的UDI比图像文本和文本形式的UDIs引发更高水平的存在和SCC。风险感知和愤怒是这一过程中的重要指导因素。简言之,UDI的传播过程包括接收、转化和传播三个阶段。研究结果为理解目的地危机沟通提供了一个新的视角,并为缓解目的地危机的负面影响提供了实际启示。
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引用次数: 0
Cross-Border Tourism and Community Solidarity at a Militarized Border: A Photo Elicitation Approach 军事化边境的跨境旅游与社区团结:一种图片挖掘方法
IF 8.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-08-31 DOI: 10.1177/00472875231195734
Connor Clark, Gyan P. Nyaupane
Despite increased militarization along international borders, border communities share elements of natural and cultural heritage. This shared heritage invokes a form of solidarity whose influence on cross-border tourism and bordering processes is understudied. The purpose of this study is to analyze how community solidarity influences tourism and border processes at the highly militarized U.S.-Mexico border by using photo-elicitation. Data were collected from 21 participants from Mexico and the U.S. A direct and indirect analysis of the interviews and photos found major themes and common focal points within photos, and the findings demonstrate binational solidarity for heritage and a desire for sharing this heritage with visitors. The paper contributes a conceptual framing of how borders are reinforced through militarization and softened through tourism, cross-border collaboration, and biodiversity conservation and ecological restoration. The implications of these findings for border theories and frameworks are discussed in further detail.
尽管国际边界沿线的军事化程度有所增加,但边境社区共享自然和文化遗产的要素。这一共同遗产唤起了一种团结的形式,其对跨境旅游和边境进程的影响尚未得到充分研究。本研究的目的是分析社区团结如何影响旅游和边境进程,在高度军事化的美墨边境使用照片启发。通过对采访和照片的直接和间接分析,发现了主要主题和照片中的共同焦点,结果表明两国在遗产方面的团结以及与游客分享遗产的愿望。本文提供了一个概念框架,说明如何通过军事化来加强边界,并通过旅游、跨境合作、生物多样性保护和生态恢复来软化边界。这些发现对边界理论和框架的影响将进一步详细讨论。
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引用次数: 0
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Journal of Travel Research
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