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Animosity, Social Return, and Intent to Travel: Social Return’s Dissipating Influence Over Animosity 敌意、社会回报与旅行意愿:社会回报对敌意的消解作用
2区 管理学 Q1 Social Sciences Pub Date : 2023-09-28 DOI: 10.1177/00472875231199638
B. Bynum Boley, Kyle Maurice Woosnam, Evan Jordan
While many have noted how country-level animosity negatively influences destination choice, little is known about factors that may dissipate animosity’s pervasive influence over destination choice. This paper uses Cognitive Dissonance Theory as the theoretical backing to investigate how social return, a consonant cognition focused on the anticipated positive responses from posting travel photos on social media, mediates the negative influence of animosity, a dissonant cognition, has on intent to travel. One thousand six hundred fifty-three respondents from the United States’ top five international markets (Canada, China, Japan, Mexico, and the U.K.) were surveyed with results showing social return partially mediating the relationship between animosity and intent to travel. These findings suggest target markets with high levels of animosity should not be entirely abandoned because there are psychological mechanisms to help dissipate or alleviate the negative effects of animosity.
虽然许多人注意到国家层面的敌意如何对目的地选择产生负面影响,但人们对可能消除敌意对目的地选择的普遍影响的因素知之甚少。本文以认知失调理论为理论支撑,研究了社会回报(一种关注社交媒体上发布旅行照片的预期积极反应的辅音认知)如何中介敌意(一种不和谐认知)对旅行意图的负面影响。来自美国五大国际市场(加拿大、中国、日本、墨西哥和英国)的一千六百五十三名受访者接受了调查,结果显示,社会回报部分地中介了敌意和旅行意愿之间的关系。这些研究结果表明,不应该完全放弃敌意高的目标市场,因为有心理机制可以帮助消除或减轻敌意的负面影响。
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引用次数: 0
When Essence is Lost: The Consequences of Commercialization in Historical Towns 当本质丧失:历史城镇商业化的后果
2区 管理学 Q1 Social Sciences Pub Date : 2023-09-26 DOI: 10.1177/00472875231200494
Jiaying Lyu, Yi Huang, Lili Wang
With the progress of tourism commercialization, historical towns are becoming more accessible and vulnerable than ever before. Drawing on psychological essentialism theory, in this research, a theoretical framework for understanding the consequences of commercialization is developed and tested. Through one field survey and three experimental studies, we reveal that commercialization has a negative effect on tourist preference (attitude and visit intention) for historical towns and that this negative effect is mediated by perceived essence loss. Furthermore, our moderating analysis reveals that the detrimental effect of commercialization can vary by development mechanism (e.g., exogenous mode or endogenous mode) and individual characteristics (e.g., nostalgia-proneness).
随着旅游商业化进程的推进,历史古镇的可达性和脆弱性日益突出。本研究借鉴心理本质论理论,构建并检验了一个理解商业化后果的理论框架。通过1个实地调查和3个实验研究,我们发现商业化对游客对历史城镇的偏好(态度和访问意愿)有负向影响,这种负向影响是通过感知本质损失来中介的。此外,我们的调节分析表明,商业化的有害影响会因发展机制(如外生模式或内生模式)和个体特征(如怀旧倾向)而异。
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引用次数: 0
Mental Health on the Go: Navigating Travel and Travel Eligibility 旅途中的心理健康:导航旅行和旅行资格
2区 管理学 Q1 Social Sciences Pub Date : 2023-09-26 DOI: 10.1177/00472875231197989
Fangli Hu, Jun Wen, Weng Marc Lim, Haifeng Hou, Wei Wang
The 21st century has seen tourists from various source markets significantly impacted by non-communicable diseases, including mental disorders. Yet, research and practice frequently overlook tourists with mental disorders. Building on Buckley’s discussion in the Journal of Travel Research about tourism and mental health, this study examines the travel eligibility of tourists diagnosed with four prevalent mental disorders: major depressive disorder (MDD), generalized anxiety disorder (GAD), schizophrenia, and dementia. We present preliminary recommendations for accommodating these tourists and highlight the urgent need for collaborative efforts between stakeholders in tourism, hospitality, and medicine.
21世纪,来自不同客源市场的游客受到非传染性疾病,包括精神障碍的严重影响。然而,研究和实践往往忽视了患有精神障碍的游客。基于Buckley在《旅游研究杂志》上关于旅游和心理健康的讨论,本研究检查了被诊断患有四种常见精神障碍的游客的旅行资格:重度抑郁症(MDD)、广泛性焦虑症(GAD)、精神分裂症和痴呆症。我们提出了安置这些游客的初步建议,并强调迫切需要在旅游业、酒店业和医学界的利益攸关方之间开展合作。
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引用次数: 1
Choice Overload in Tourism: Moderating Roles of Hypothetical and Social Distance 旅游选择超载:假设距离和社会距离的调节作用
2区 管理学 Q1 Social Sciences Pub Date : 2023-09-14 DOI: 10.1177/00472875231197379
Sangwon Park, Anita Eves
The evolution of information and communication technology has enabled travelers to access abundant information and a wide range of available products/services that may satisfy their needs or wants. However, this phenomenon also poses a challenge to travelers who have to choose from an overwhelming collection of travel products. This situation, known as the paradox of choice, may have negative outcomes. This research tested the mechanism of relationships between choice set size and perceived responses to choice overload as affected by psychological distance. Results of multiple scenario-based experimental design studies indicated a negative influence of choice set size on the choice process (e.g., choice complexity/difficulty and task difficulty) in the context of tourism-related choices. This research demonstrated the moderating effects of hypothetical and social distances on the choice process. Therefore, it extended the theory of decision-making and provided important practical implications for tourism marketing.
信息和通信技术的发展使旅行者能够获得丰富的信息和广泛的可用产品/服务,这些产品/服务可能满足他们的需求或愿望。然而,这种现象也给旅行者带来了挑战,他们必须从海量的旅游产品中做出选择。这种情况被称为选择悖论,可能会产生负面结果。本研究考察了受心理距离影响的选择集大小与选择过载感知反应之间的关系机制。基于多场景的实验设计研究结果表明,在旅游相关选择中,选择集大小对选择过程(如选择复杂性/难度和任务难度)有负向影响。本研究证明了假设距离和社会距离对选择过程的调节作用。因此,对决策理论进行了拓展,为旅游营销提供了重要的实践启示。
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引用次数: 0
Benign (Malicious) Envy and Conspicuous Travel Consumption Intention: Mediating Effects of Self-Enhancement and Self-Control 良性(恶意)嫉妒与炫耀性旅游消费意愿:自我提升与自我控制的中介作用
2区 管理学 Q1 Social Sciences Pub Date : 2023-09-14 DOI: 10.1177/00472875231197658
Yuxin Ding, Wenjin Wu, Yuxia Lin, Bishu Lin, Hailin Qu
Although tourism researchers have begun to explore the behavioral effects of envy, there has been limited empirical research on the effects of benign and malicious envies on conspicuous consumption intention in tourism. Based on the integration of cognitive appraisal theory, compensation theory, and self-control resource theory, using two scenario-based questionnaires, this paper applies structural relational and mediation analyses to explore the effects of benign and malicious envies on conspicuous travel consumption intention. The results indicate that benign envy can directly positively influence conspicuous consumption intention, and also can indirectly rely on self-enhancement motivation positively, thereby influencing conspicuous consumption intention. However, malicious envy cannot directly influence conspicuous consumption intention. This envy needs to rely on self-enhancement motivation to have an indirect negative influence and rely on weakened self-control to have an indirect but positive influence. The important theoretical and practical implications of these findings are then discussed.
虽然旅游研究者已经开始探索嫉妒的行为效应,但关于良性嫉妒和恶意嫉妒对旅游炫耀性消费意愿影响的实证研究有限。本文在整合认知评价理论、补偿理论和自我控制资源理论的基础上,采用两种情境型问卷,运用结构关系分析和中介分析,探讨良性嫉妒和恶意嫉妒对炫耀性旅游消费意愿的影响。结果表明,良性嫉妒可以直接正向影响炫耀性消费意愿,也可以间接正向依赖自我提升动机,从而影响炫耀性消费意愿。然而,恶意嫉妒并不能直接影响炫耀性消费意愿。这种嫉妒需要依靠自我提升的动机产生间接的负面影响,需要依靠弱化的自我控制产生间接但积极的影响。然后讨论了这些发现的重要理论和实践意义。
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引用次数: 0
Interrogating Racialized “Cultural Authenticity” Discourses Among Language-Learner Tourists in Australia 探究澳大利亚语言学习者游客中种族化的“文化真实性”话语
2区 管理学 Q1 Social Sciences Pub Date : 2023-09-12 DOI: 10.1177/00472875231194272
Phiona Stanley, Alexander Craig Wight
This study considers cultural adaptation through tourism, focusing on language-travelers: hybrid education-tourism consumers whose voices remain relatively silent in tourism studies. Qualitative, semi-structured interviews were undertaken with students, teachers, and managers in Australian English language schools to understand what language-travelers expect from their Australian experiences and the implications for language schools. The findings propose that sojourners’ experiences are framed by pre-visit imaginaries of object authenticity, wherein the “object” is both Australian culture and the wider Anglophone “West.” Such imaginaries are found to be validated by language schools, which face pressure to balance letting students glimpse the “backstage” and staging out-group imagined “authenticities,” such as by hiring fun, approachable, and above all White teachers. We identify opportunities for language centers to understand their role within tourism as cultural mediators and suggest ways forward in promoting and inculcating critical intercultural competence among language-traveler sojourners.
本研究考虑通过旅游进行文化适应,重点关注语言-旅行者:混合教育-旅游消费者,他们的声音在旅游研究中相对沉默。我们对澳大利亚英语语言学校的学生、教师和管理人员进行了定性、半结构化的访谈,以了解语言旅行者对他们的澳大利亚经历的期望以及对语言学校的影响。研究结果表明,游客的体验是由访问前对物品真实性的想象构成的,其中“物品”既是澳大利亚文化,也是更广泛的英语国家“西方”。这种想象被语言学校证实了,这些学校面临着压力,要在让学生瞥见“后台”和展示外群体想象的“真实性”之间取得平衡,比如聘请有趣、平易近人的白人教师。我们发现语言中心有机会了解其在旅游业中作为文化调解者的角色,并提出在语言旅行者中促进和灌输关键的跨文化能力的方法。
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引用次数: 0
Online Platform Use and Performance Among Listed Tourism Companies in China 中国旅游上市公司网络平台使用与绩效分析
2区 管理学 Q1 Social Sciences Pub Date : 2023-09-11 DOI: 10.1177/00472875231197203
Jiaxin Tian, Jing Ma
This paper applies information dissemination theory, consumer information behavior theory, signaling theory, and value co-creation theory to investigate the effects of companies’ online platform operations from a tourism company perspective. We gathered data from 51 listed tourism companies in China between 1992 and 2022 to test these impacts. Results showed that using online platforms could improve listed tourism companies’ performance, but not all platforms played the same role. Of the three online platforms we tested, official websites and WeChat accounts had significant positive influences on listed tourism companies’ performance; Weibo had no effect. Group research revealed that online platforms most effectively enhanced hotels’ performance, followed by comprehensive tourism companies. Resource tourism companies received no obvious impact.
本文运用信息传播理论、消费者信息行为理论、信号理论、价值共同创造理论,从旅游企业的角度考察企业网络平台运营的效果。我们收集了1992年至2022年间中国51家旅游上市公司的数据来测试这些影响。结果表明,利用网络平台可以提高旅游上市公司的绩效,但并非所有平台的作用都相同。在我们测试的三个在线平台中,官方网站和微信公众号对旅游上市公司的绩效有显著的正向影响;微博没有任何影响。集团研究显示,在线平台最有效地提升了酒店的业绩,其次是综合性旅游公司。资源旅游企业未受到明显影响。
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引用次数: 0
Concept and Evidence of Tourist Risk Gaze 游客风险凝视的概念与证据
2区 管理学 Q1 Social Sciences Pub Date : 2023-09-11 DOI: 10.1177/00472875231197993
Chaowu Xie, Jun Yu, Jiangchi Zhang, Mao-Ying Wu, Zhibin Lin, Ping Feng
Gaze describes the experiential way that tourists perceive destinations during trips. Destination-related risks are inevitable in tourism; however, little attention has been given to the tourist gaze based on travel risk. Our research addresses this disparity by proposing and exploring the concept of tourist risk gaze. In Study 1, findings suggest that this type of gaze involves three interrelated aspects: risk information gaze, risky attraction gaze, and risky behavior gaze. In Study 2, we invited 50 Chinese university students to participate in an eye-tracking experiment to test tourist risk gaze. Participants displayed distinct visual attention patterns toward these three aspects when tourists encountered them during trips. This research offers a new lens through which to consider the tourist gaze and risk perception. It also introduces a novel eye-tracking method to analyze travel risk and the tourist gaze.
凝视描述了游客在旅行中感知目的地的体验方式。旅游目的地相关风险是不可避免的;然而,基于旅游风险的游客目光却很少受到重视。我们的研究通过提出和探索游客风险凝视的概念来解决这一差异。在研究1中,研究结果表明,这种凝视涉及三个相互关联的方面:风险信息凝视、风险吸引凝视和风险行为凝视。在研究2中,我们邀请了50名中国大学生参与眼球追踪实验来测试游客的风险凝视。当游客在旅行中遇到这三个方面时,参与者对这三个方面表现出不同的视觉注意模式。本研究提供了一个新的视角,通过它来考虑游客的目光和风险感知。介绍了一种新颖的眼动追踪方法来分析旅游风险和游客的目光。
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引用次数: 0
The Hidden Power of Sustainable Tourism Indicator Schemes: Have We Been Measuring Their Effectiveness All Wrong? 可持续旅游指标计划的隐藏力量:我们是否一直在衡量它们的有效性?
2区 管理学 Q1 Social Sciences Pub Date : 2023-09-11 DOI: 10.1177/00472875231195736
Gloria Crabolu, Xavier Font, Graham Miller
Evaluating whether sustainability indicator schemes contribute to better sustainable destination management has proven challenging. We adopt a systems thinking approach to shed light on the elusive impacts of sustainable tourism indicator schemes. We conduct online participatory workshops with 19 experts in sustainable tourism monitoring, to produce a causal loop diagram that illustrates how destination systems behave when indicator schemes are implemented. The results show that until now, these schemes have been expected to follow utopian, evidence-based, policy pathways to change, but we now understand that this linear-thinking approach fails to recognize the complex interplay of factors that occur during implementation. We find that indicator schemes can spark a rich, yet unappreciated, series of conceptual, instrumental, and structural dynamics. We conclude that the hidden power of these schemes lies in their ability to foster dialog, stimulate learning, incentivize network development, challenge stakeholder worldviews, and steer systems change toward sustainable destination management.
评估可持续性指标方案是否有助于更好的可持续目的地管理已被证明具有挑战性。我们采用系统思考的方法来阐明可持续旅游指标方案难以捉摸的影响。我们与19名可持续旅游监测方面的专家开展了在线参与性研讨会,以制作因果循环图,说明在实施指标方案时目的地系统的表现。结果表明,到目前为止,人们一直期望这些方案遵循乌托邦式的、以证据为基础的政策途径进行变革,但我们现在明白,这种线性思维方法未能认识到实施过程中发生的各种因素的复杂相互作用。我们发现指标方案可以激发丰富的,但未被重视的,一系列概念,工具和结构动态。我们得出的结论是,这些计划的潜在力量在于它们能够促进对话、激发学习、激励网络发展、挑战利益相关者的世界观,并引导系统向可持续目的地管理转变。
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引用次数: 0
Emotional and Hedonic Well-Being Experiences of Diaspora Festival Visitors: A Contemporary Migrants’ Perspective 散居节日游客的情感与享乐幸福体验:当代移民的视角
2区 管理学 Q1 Social Sciences Pub Date : 2023-09-11 DOI: 10.1177/00472875231195738
Ermias Kifle Gedecho, Seongseop (Sam) Kim, Dagnachew Leta Senbeto
This study explores the emotional experiences of individuals attending diaspora festivals using guided interviews of members of the Ethiopian diaspora. A constructivist grounded theory method was applied and a conceptual model comprised of emotional experiences was created. The findings demonstrated five main emotional experiences associated with diaspora festivals: happiness (the most common), pride, arousal, feeling at home, and feeling not lonely. The study confirmed that feeling at home and not lonely were emotions that were unique to diaspora festivals. The study also identified various specific emotion evokers, including homeland atmosphere, homeland people, religious activities, and the availability of the festival. Key theoretical and practical implications include constructing the diaspora festival emotional experience model, broadening our understanding of hedonic well-being, and incorporating the perspectives of contemporary African migrants, all of which can inform marketing strategies, policy development, and societal problem-solving.
本研究通过对埃塞俄比亚侨民的引导访谈,探讨了参加侨民节的个人的情感体验。运用建构主义扎根理论方法,建立了由情感体验构成的概念模型。研究结果显示了与海外节日相关的五种主要情感体验:快乐(最常见)、骄傲、兴奋、有家的感觉、不孤独。该研究证实,有家的感觉,而不是孤独,是侨民节日特有的情绪。该研究还确定了各种特定的情感诱发因素,包括家乡氛围、家乡人、宗教活动和节日的可用性。关键的理论和实践意义包括构建侨民节日情感体验模型,拓宽我们对享乐幸福的理解,并纳入当代非洲移民的观点,所有这些都可以为营销策略、政策制定和社会问题解决提供信息。
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引用次数: 2
期刊
Journal of Travel Research
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