Pub Date : 2024-08-10DOI: 10.1177/00472875241269902
Charles Mansfield, H. Séraphin, P. Wassler, Jasna Potočnik Topler
This study explores the transformative potential of travel writing, positioning it as a sustainable, dynamic, and adaptable tool crafted through written dialogue. It shows how travel stories, social media, new tech, and digital platforms work together and how they provide valuable data for research and potentially aid sustainability in tourism through a novel method. Introducing a Dialogue Journaling Process Model, we demonstrate the capacity of travel writing to raise awareness about sustainable practices, analyze the environment, and champion pro-environmental initiatives. Drawing from our pilot study in Slovenia, the findings provide a formal platform for dialogue and refinement. In advocating for the pivotal role of travel writing in advancing sustainable tourism, this research presents a method for this proposition.
{"title":"Travel Writing as a Tool for Sustainable Initiatives: Proposing a Dialogue Journaling Process Model","authors":"Charles Mansfield, H. Séraphin, P. Wassler, Jasna Potočnik Topler","doi":"10.1177/00472875241269902","DOIUrl":"https://doi.org/10.1177/00472875241269902","url":null,"abstract":"This study explores the transformative potential of travel writing, positioning it as a sustainable, dynamic, and adaptable tool crafted through written dialogue. It shows how travel stories, social media, new tech, and digital platforms work together and how they provide valuable data for research and potentially aid sustainability in tourism through a novel method. Introducing a Dialogue Journaling Process Model, we demonstrate the capacity of travel writing to raise awareness about sustainable practices, analyze the environment, and champion pro-environmental initiatives. Drawing from our pilot study in Slovenia, the findings provide a formal platform for dialogue and refinement. In advocating for the pivotal role of travel writing in advancing sustainable tourism, this research presents a method for this proposition.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":null,"pages":null},"PeriodicalIF":8.0,"publicationDate":"2024-08-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141920639","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-07-26DOI: 10.1177/00472875241261627
Xuehui Wang, George S. Chen
We examine the effect of attraction and destination agglomerations on tourism revenues and tourist flows. Using data from 184 national scenic areas in China for the 2012 to 2017 period as the case study for our two-level agglomeration model, we find that the attraction agglomeration yields cooperative competition at the micro level of tourist districts. This co-existence of compatible and competitive effects determines not only individual national scenic areas’ tourism revenues and tourist flows but also the attractiveness of tourist districts where these national scenic areas are located. At the macro level of tourism destinations, we find that the destination agglomeration only yields a competitive effect, adversely affecting the tourism revenues and tourist flows of individual national scenic areas inside these tourism destinations. Our results suggest that policymakers must consider cooperative competition when managing existing tourist attractions and planning for future ones.
{"title":"Attraction Agglomeration and Destination Agglomeration: The Case of Chinese National Scenic Areas","authors":"Xuehui Wang, George S. Chen","doi":"10.1177/00472875241261627","DOIUrl":"https://doi.org/10.1177/00472875241261627","url":null,"abstract":"We examine the effect of attraction and destination agglomerations on tourism revenues and tourist flows. Using data from 184 national scenic areas in China for the 2012 to 2017 period as the case study for our two-level agglomeration model, we find that the attraction agglomeration yields cooperative competition at the micro level of tourist districts. This co-existence of compatible and competitive effects determines not only individual national scenic areas’ tourism revenues and tourist flows but also the attractiveness of tourist districts where these national scenic areas are located. At the macro level of tourism destinations, we find that the destination agglomeration only yields a competitive effect, adversely affecting the tourism revenues and tourist flows of individual national scenic areas inside these tourism destinations. Our results suggest that policymakers must consider cooperative competition when managing existing tourist attractions and planning for future ones.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":null,"pages":null},"PeriodicalIF":8.0,"publicationDate":"2024-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141799316","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-07-25DOI: 10.1177/00472875241260338
Jase R. Ramsey, Ye Zhang, M. Lorenz, Sameer Hosany
Integrating Torbiorn’s theory of adjustment and Lazarus’ theory of stress, this study examines the antecedents, consequences, and mitigating factors of international business travel adjustment. Results from two studies, a unique pre (Time 1) and post (Time 2) travel survey conducted before COVID at two airports in North and South America, and data collected post-COVID using an online panel of business travelers illustrate how and why adjustment mediates the travel stress/leisure exploration–trip satisfaction relationship. Our findings guide managers and practitioners to mitigate the negative impact of travel stress by allowing time for leisure exploration while on international business trips. Tourism businesses should continue to explore and design experiences that satisfy the general adjustment needs of the international business travel market.
{"title":"Travel Stress, Leisure Exploration, and Trip Satisfaction: The Mediating Role of Travel Adjustment","authors":"Jase R. Ramsey, Ye Zhang, M. Lorenz, Sameer Hosany","doi":"10.1177/00472875241260338","DOIUrl":"https://doi.org/10.1177/00472875241260338","url":null,"abstract":"Integrating Torbiorn’s theory of adjustment and Lazarus’ theory of stress, this study examines the antecedents, consequences, and mitigating factors of international business travel adjustment. Results from two studies, a unique pre (Time 1) and post (Time 2) travel survey conducted before COVID at two airports in North and South America, and data collected post-COVID using an online panel of business travelers illustrate how and why adjustment mediates the travel stress/leisure exploration–trip satisfaction relationship. Our findings guide managers and practitioners to mitigate the negative impact of travel stress by allowing time for leisure exploration while on international business trips. Tourism businesses should continue to explore and design experiences that satisfy the general adjustment needs of the international business travel market.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":null,"pages":null},"PeriodicalIF":8.0,"publicationDate":"2024-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141804231","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-07-25DOI: 10.1177/00472875241261633
Jiaqi Xu, Xiaofei Tang, Hongxia Lin, Yong (Eddie) Luo
Artificial intelligence (AI) has increasingly replaced humans in providing travel recommendations to tourists. Previous research has predominantly focused on investigating tourists’ willingness to adopt AI. Given the perceived differences in recommendation capabilities between AI and human service providers, tourists may react differently to the prices of AI- and human-recommended travel plans. This study, therefore, examines how tourist price sensitivity to travel plans is influenced by each recommender. The study hypotheses were tested through four experiments. The results show that tourists have lower price sensitivity to travel plans recommended by AI (vs. human). This effect is mediated by tourists’ illusion of understanding, wherein they perceive themselves to be more capable of understanding humans than AI. Furthermore, tourists’ sense of uniqueness of travel needs moderates the effect of recommender type on price sensitivity, whereby the effect diminishes with an increase in tourists’ sense of uniqueness. This study contributes to the reconsideration of tourist responses to AI recommendations from a price sensitivity perspective. By further exploring the shaping mechanism of tourists’ different price sensitivities to AI and human recommendations, we also contribute to the understanding of tourists’ comprehension processes regarding AI.
{"title":"The Impact of Recommender Type on Tourist Price Sensitivity to Travel Plans","authors":"Jiaqi Xu, Xiaofei Tang, Hongxia Lin, Yong (Eddie) Luo","doi":"10.1177/00472875241261633","DOIUrl":"https://doi.org/10.1177/00472875241261633","url":null,"abstract":"Artificial intelligence (AI) has increasingly replaced humans in providing travel recommendations to tourists. Previous research has predominantly focused on investigating tourists’ willingness to adopt AI. Given the perceived differences in recommendation capabilities between AI and human service providers, tourists may react differently to the prices of AI- and human-recommended travel plans. This study, therefore, examines how tourist price sensitivity to travel plans is influenced by each recommender. The study hypotheses were tested through four experiments. The results show that tourists have lower price sensitivity to travel plans recommended by AI (vs. human). This effect is mediated by tourists’ illusion of understanding, wherein they perceive themselves to be more capable of understanding humans than AI. Furthermore, tourists’ sense of uniqueness of travel needs moderates the effect of recommender type on price sensitivity, whereby the effect diminishes with an increase in tourists’ sense of uniqueness. This study contributes to the reconsideration of tourist responses to AI recommendations from a price sensitivity perspective. By further exploring the shaping mechanism of tourists’ different price sensitivities to AI and human recommendations, we also contribute to the understanding of tourists’ comprehension processes regarding AI.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":null,"pages":null},"PeriodicalIF":8.0,"publicationDate":"2024-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141804446","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-07-25DOI: 10.1177/00472875241260333
Mohamed Nageh Ibrahim, M. A. Ribeiro, Albert Nsom Kimbu
Drawing on the cognitive micro-foundations of institutional theory, attention-based view, stakeholder salience framework, and threat-rigidity hypothesis, this study fills key gaps in our understanding of how tourism firms allocate their slack resources to social and environmental issues during crises. Our model was tested using survey data collected from the managers of tourism firms in Egypt and the UK after the last wave of the Covid-19 pandemic. Structural equation modeling-based results indicated that normative pressures, threats, and issue urgency are significant determinants of socially responsible slack allocation. Urgency mediated all institutional pressures with slack allocation. Multigroup analyses revealed variations in institutional receptivity, issue interpretation, and slack allocation among Egyptian and British managers. This study contributes to micro-foundational and cross-cultural research on corporate social responsiveness and resource management. Our findings guide tourism firms in making optimal socially responsible investments and help policymakers set sustainable tourism strategies aligned with crises and businesses’ capabilities.
{"title":"Redirecting Slack Resources to Social and Environmental Issues: A Cross-Cultural Analysis of Tourism Firms Post-Crisis","authors":"Mohamed Nageh Ibrahim, M. A. Ribeiro, Albert Nsom Kimbu","doi":"10.1177/00472875241260333","DOIUrl":"https://doi.org/10.1177/00472875241260333","url":null,"abstract":"Drawing on the cognitive micro-foundations of institutional theory, attention-based view, stakeholder salience framework, and threat-rigidity hypothesis, this study fills key gaps in our understanding of how tourism firms allocate their slack resources to social and environmental issues during crises. Our model was tested using survey data collected from the managers of tourism firms in Egypt and the UK after the last wave of the Covid-19 pandemic. Structural equation modeling-based results indicated that normative pressures, threats, and issue urgency are significant determinants of socially responsible slack allocation. Urgency mediated all institutional pressures with slack allocation. Multigroup analyses revealed variations in institutional receptivity, issue interpretation, and slack allocation among Egyptian and British managers. This study contributes to micro-foundational and cross-cultural research on corporate social responsiveness and resource management. Our findings guide tourism firms in making optimal socially responsible investments and help policymakers set sustainable tourism strategies aligned with crises and businesses’ capabilities.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":null,"pages":null},"PeriodicalIF":8.0,"publicationDate":"2024-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141805592","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-05-15DOI: 10.1177/00472875241249428
Siqi Guo, Ning Deng, Zeya He
Influencer marketing has ushered in a new mode of electronic commerce, necessitating research to explore this emerging business logic. This study, grounded in communication and persuasion theory, develops a theoretical framework of travel influencers’ value chain logic. It elucidates how these influencers’ communication strategies drive their audience members’ online engagement and influencers’ business value on short video platforms. A multi-method design and video-centric approach revealed three dimensions of influencers’ communication strategies—physical attractiveness, content richness, and social activity—that significantly shaped audience members’ online engagement with the content. Such engagement in turn had a positive impact on influencers’ business value. These findings help to clarify value chain logic in influencer marketing and carry managerial implications for influencers and travel brands.
{"title":"Influential and Worthy: A Video-centric Exploration of Travel Influencers’ Value Chain Logic","authors":"Siqi Guo, Ning Deng, Zeya He","doi":"10.1177/00472875241249428","DOIUrl":"https://doi.org/10.1177/00472875241249428","url":null,"abstract":"Influencer marketing has ushered in a new mode of electronic commerce, necessitating research to explore this emerging business logic. This study, grounded in communication and persuasion theory, develops a theoretical framework of travel influencers’ value chain logic. It elucidates how these influencers’ communication strategies drive their audience members’ online engagement and influencers’ business value on short video platforms. A multi-method design and video-centric approach revealed three dimensions of influencers’ communication strategies—physical attractiveness, content richness, and social activity—that significantly shaped audience members’ online engagement with the content. Such engagement in turn had a positive impact on influencers’ business value. These findings help to clarify value chain logic in influencer marketing and carry managerial implications for influencers and travel brands.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":null,"pages":null},"PeriodicalIF":8.9,"publicationDate":"2024-05-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140972184","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-05-10DOI: 10.1177/00472875241249385
Rotem Mashkov, N. Shoval
Research on the ties between congestion and visitors’ experiences in a destination has primarily used subjective methods. The current study proposes that the emotional, subjective visitor response to congestion be measured alongside the objective experience, in real time and real-world conditions. To do so, advanced tracking methods in time and space (GPS) were combined with the Experience Sampling Method (ESM), which includes self-reporting and physiological monitoring of electrodermal activity (SCL). An intra-subject experiment was designed, with all participants asked to traverse an identical path in Jerusalem’s main market, Mahane Yehuda, under two different crowding conditions. The partial concordance between subjective and objective arousal highlights the methodology’s significance for increasing our understanding of a visit’s emotional dimension in urban destinations, particularly congested public spaces. Alongside the study’s limitations, the practical application of the methodology for tourist destinations and urban settings that face congestion and overcrowding is discussed, aiming to improve the quality of the visitor experience and urban well-being.
{"title":"Measurement of Visitors’ Subjective and Objective Emotional Response to Congestion in Public Spaces","authors":"Rotem Mashkov, N. Shoval","doi":"10.1177/00472875241249385","DOIUrl":"https://doi.org/10.1177/00472875241249385","url":null,"abstract":"Research on the ties between congestion and visitors’ experiences in a destination has primarily used subjective methods. The current study proposes that the emotional, subjective visitor response to congestion be measured alongside the objective experience, in real time and real-world conditions. To do so, advanced tracking methods in time and space (GPS) were combined with the Experience Sampling Method (ESM), which includes self-reporting and physiological monitoring of electrodermal activity (SCL). An intra-subject experiment was designed, with all participants asked to traverse an identical path in Jerusalem’s main market, Mahane Yehuda, under two different crowding conditions. The partial concordance between subjective and objective arousal highlights the methodology’s significance for increasing our understanding of a visit’s emotional dimension in urban destinations, particularly congested public spaces. Alongside the study’s limitations, the practical application of the methodology for tourist destinations and urban settings that face congestion and overcrowding is discussed, aiming to improve the quality of the visitor experience and urban well-being.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":null,"pages":null},"PeriodicalIF":8.9,"publicationDate":"2024-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140993359","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-05-02DOI: 10.1177/00472875241245048
Xiaoying Jiao, Gang Li, R. T. Qiu, Jason Li Chen
The tourism industry is vulnerable to external shocks. Various crises inevitably impact the tourism industry and tourist destinations negatively but at the same time bring opportunities to examine destination resilience in response to a real shock that is hard to simulate. To manage a crisis more effectively, two critical issues should be addressed: the duration of the impact of the crisis (i.e., temporal perspective) and the affected geographical scale (i.e., spatial perspective), which have been neglected in previous studies on destination resilience. To address the above gaps, this research develops a comprehensive, multi-stage, dynamic spatiotemporal analytical framework to firstly measure two aspects of tourism resilience (i.e., resistance and recovery), and secondly analyze the influencing factors of tourism resilience. The empirical context of international tourism in Europe during the COVID-19 pandemic is used to demonstrate the applicability of the developed framework and relevant policy implications.
{"title":"Analyzing Destination Resilience From A Spatiotemporal Perspective","authors":"Xiaoying Jiao, Gang Li, R. T. Qiu, Jason Li Chen","doi":"10.1177/00472875241245048","DOIUrl":"https://doi.org/10.1177/00472875241245048","url":null,"abstract":"The tourism industry is vulnerable to external shocks. Various crises inevitably impact the tourism industry and tourist destinations negatively but at the same time bring opportunities to examine destination resilience in response to a real shock that is hard to simulate. To manage a crisis more effectively, two critical issues should be addressed: the duration of the impact of the crisis (i.e., temporal perspective) and the affected geographical scale (i.e., spatial perspective), which have been neglected in previous studies on destination resilience. To address the above gaps, this research develops a comprehensive, multi-stage, dynamic spatiotemporal analytical framework to firstly measure two aspects of tourism resilience (i.e., resistance and recovery), and secondly analyze the influencing factors of tourism resilience. The empirical context of international tourism in Europe during the COVID-19 pandemic is used to demonstrate the applicability of the developed framework and relevant policy implications.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":null,"pages":null},"PeriodicalIF":8.9,"publicationDate":"2024-05-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141018301","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-04-25DOI: 10.1177/00472875241247316
Gilang Maulana Majid, Iis Tussyadiah, Yoo Ri Kim
Recent advancement in Generative Conversational Artificial Intelligence (AI) has opened the possibility of promoting chatbots for nudging. Tourists returning home from destinations that enforce sustainable transport regulations might be nudged to continue traveling sustainably. Through exploratory qualitative research, this study conceptualizes a chatbot to facilitate pro-environmental behavior spillover among domestic tourists in the Gili Islands, Indonesia. The Service Design approach and Grounded Theory were applied throughout the data collection process involving semi-structured in-depth interviews, focus group discussions and field observations. Insights obtained from stakeholders from multidisciplinary backgrounds were used to provide an overview of how the chatbot can be developed and the potential impact it could bring. A theoretical model predicting factors that play important roles in adopting the proposed chatbot and its respective nudges was developed. It informs policymakers and practitioners about the potential use of AI to help transform tourist experiences and shape lasting responsible behaviors.
{"title":"Exploring the Potential of Chatbots in Extending Tourists’ Sustainable Travel Practices","authors":"Gilang Maulana Majid, Iis Tussyadiah, Yoo Ri Kim","doi":"10.1177/00472875241247316","DOIUrl":"https://doi.org/10.1177/00472875241247316","url":null,"abstract":"Recent advancement in Generative Conversational Artificial Intelligence (AI) has opened the possibility of promoting chatbots for nudging. Tourists returning home from destinations that enforce sustainable transport regulations might be nudged to continue traveling sustainably. Through exploratory qualitative research, this study conceptualizes a chatbot to facilitate pro-environmental behavior spillover among domestic tourists in the Gili Islands, Indonesia. The Service Design approach and Grounded Theory were applied throughout the data collection process involving semi-structured in-depth interviews, focus group discussions and field observations. Insights obtained from stakeholders from multidisciplinary backgrounds were used to provide an overview of how the chatbot can be developed and the potential impact it could bring. A theoretical model predicting factors that play important roles in adopting the proposed chatbot and its respective nudges was developed. It informs policymakers and practitioners about the potential use of AI to help transform tourist experiences and shape lasting responsible behaviors.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":null,"pages":null},"PeriodicalIF":8.9,"publicationDate":"2024-04-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140657731","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-04-20DOI: 10.1177/00472875241245407
Yoo Ri Kim, Albert Nsom Kimbu, Sumeetra Ramakrishnan, Prosanjit Saha
Grounded on the concept of ethnicity, this paper explores the travel consumption and decision-making behaviors of ethnic minority travelers through the lens of psychological empowerment. Employing a quantitative-dominant concurrent nested mixed-methods approach, 951 surveys (404 white and 547 ethnic minority participants), 6 focus groups, and 10 semi-structured interviews (with ethnic minority travelers) were conducted in the UK. The findings reveal the existence of prejudices and discrimination experienced by ethnic minorities during international and domestic travel, with ethnicity being a key factor. The paper identifies the need to adopt a multi-level empowerment approach, where psychological empowerment is found to be key to understanding how negative experiences and perceived risks are accepted, feared, and/or transformed into sources of interactional and intrapersonal empowerment. This has significant positive impacts on international and domestic travel intentions of ethnic minorities. The theoretical, methodological, and management implications of the study are discussed.
{"title":"Understanding the Travel Decision-Making Behaviors of Ethnic Minority Tourists: The Moderating Role of Psychological Empowerment","authors":"Yoo Ri Kim, Albert Nsom Kimbu, Sumeetra Ramakrishnan, Prosanjit Saha","doi":"10.1177/00472875241245407","DOIUrl":"https://doi.org/10.1177/00472875241245407","url":null,"abstract":"Grounded on the concept of ethnicity, this paper explores the travel consumption and decision-making behaviors of ethnic minority travelers through the lens of psychological empowerment. Employing a quantitative-dominant concurrent nested mixed-methods approach, 951 surveys (404 white and 547 ethnic minority participants), 6 focus groups, and 10 semi-structured interviews (with ethnic minority travelers) were conducted in the UK. The findings reveal the existence of prejudices and discrimination experienced by ethnic minorities during international and domestic travel, with ethnicity being a key factor. The paper identifies the need to adopt a multi-level empowerment approach, where psychological empowerment is found to be key to understanding how negative experiences and perceived risks are accepted, feared, and/or transformed into sources of interactional and intrapersonal empowerment. This has significant positive impacts on international and domestic travel intentions of ethnic minorities. The theoretical, methodological, and management implications of the study are discussed.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":null,"pages":null},"PeriodicalIF":8.9,"publicationDate":"2024-04-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140681908","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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