Laavanya Ramaul, Paavo Ritala, Angelos Kostis, Päivi Aaltonen
Artificial intelligence (AI) has long held the promise of imitating, replacing, or even surpassing human intelligence. Now that the abilities of AI systems have started to approach this initial aspiration, organization and management scholars face a challenge in how to theorize this technology, which potentially changes the way we view technology: not as a tool, but as something that enters previously human-only domains. To navigate this theorizing challenge, we adopt the problematizing review method by engaging in a selective and critical reading of the theoretical contributions regarding AI, in the most influential organization and management journals. We examine how the literature has grounded itself with AI as the root metaphor and what field assumptions about AI are shared – or contested – in the field. We uncover two core assumptions of rationality and anthropomorphism, around which fruitful debates are already emerging. We discuss these two assumptions and their organizational boundary conditions in the context of theorizing AI. Finally, we invite scholars to build distinctive organization and management theory scaffolding within the broader social science of AI.
{"title":"Rethinking How We Theorize AI in Organization and Management: A Problematizing Review of Rationality and Anthropomorphism","authors":"Laavanya Ramaul, Paavo Ritala, Angelos Kostis, Päivi Aaltonen","doi":"10.1111/joms.13246","DOIUrl":"https://doi.org/10.1111/joms.13246","url":null,"abstract":"<p>Artificial intelligence (AI) has long held the promise of imitating, replacing, or even surpassing human intelligence. Now that the abilities of AI systems have started to approach this initial aspiration, organization and management scholars face a challenge in how to theorize this technology, which potentially changes the way we view technology: not as a tool, but as something that enters previously human-only domains. To navigate this theorizing challenge, we adopt the problematizing review method by engaging in a selective and critical reading of the theoretical contributions regarding AI, in the most influential organization and management journals. We examine how the literature has grounded itself with AI as the root metaphor and what field assumptions about AI are shared – or contested – in the field. We uncover two core assumptions of rationality and anthropomorphism, around which fruitful debates are already emerging. We discuss these two assumptions and their organizational boundary conditions in the context of theorizing AI. Finally, we invite scholars to build distinctive organization and management theory scaffolding within the broader social science of AI.</p>","PeriodicalId":48445,"journal":{"name":"Journal of Management Studies","volume":"63 2","pages":"761-807"},"PeriodicalIF":6.4,"publicationDate":"2025-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joms.13246","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146216815","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Andrea Caldwell Marquez, Emily Block, Kelly Rubey, Viva Ona Bartkus
Through an abductive qualitative case study of a Colombian peacebuilding NGO, we explore how social intermediaries facilitate the integration of fragmented ex-combatant and campesino communities. Our analysis reveals a three-stage process by which the social intermediary simultaneously engages in enterprise-focused and community-focused activities to transform loosely connected ‘communities of circumstance’ into tightly integrated ‘communities of choice’. First, the intermediary uses ‘dirty boots’ to establish itself as a trusted, shared relationship between communities. It then employs an ‘accompaniment’ approach to cultivate shared spaces, shared practices, and shared interests among community members engaging in collective entrepreneurial activities. Finally, it shifts to ‘distant friends’ as it encourages communities to embrace a shared future together. By clarifying how intermediaries can use entrepreneurship as a force for community integration, particularly within necessity contexts of conflict and poverty, we contribute to research on social intermediaries, communities, and entrepreneurship as a tool to address grand challenges.
{"title":"From ‘Dirty Boots’ to ‘Distant Friends’: How A Colombian Social Intermediary Integrates Communities through Entrepreneurship","authors":"Andrea Caldwell Marquez, Emily Block, Kelly Rubey, Viva Ona Bartkus","doi":"10.1111/joms.13258","DOIUrl":"https://doi.org/10.1111/joms.13258","url":null,"abstract":"<p>Through an abductive qualitative case study of a Colombian peacebuilding NGO, we explore how social intermediaries facilitate the integration of fragmented ex-combatant and campesino communities. Our analysis reveals a three-stage process by which the social intermediary simultaneously engages in enterprise-focused and community-focused activities to transform loosely connected ‘communities of circumstance’ into tightly integrated ‘communities of choice’. First, the intermediary uses ‘dirty boots’ to establish itself as a trusted, <i>shared relationship</i> between communities. It then employs an ‘accompaniment’ approach to cultivate <i>shared spaces</i>, <i>shared practices</i>, and <i>shared interests</i> among community members engaging in collective entrepreneurial activities. Finally, it shifts to ‘distant friends’ as it encourages communities to embrace a <i>shared future</i> together. By clarifying how intermediaries can use entrepreneurship as a force for community integration, particularly within necessity contexts of conflict and poverty, we contribute to research on social intermediaries, communities, and entrepreneurship as a tool to address grand challenges.</p>","PeriodicalId":48445,"journal":{"name":"Journal of Management Studies","volume":"63 1","pages":"59-100"},"PeriodicalIF":6.4,"publicationDate":"2025-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joms.13258","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145751079","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Carina Keller, Vera Schwarzmann, Karin Kreutzer, Patricia Hein
While social entrepreneurs’ pro-social motivation and other-oriented emotions often drive their collaborative efforts to tackle grand challenges like poverty or gender inequality in the Global South, we know little about how collective emotions shape Global South–North partnerships over time. Drawing on a comparative longitudinal study of two Ugandan-German social enterprise partnerships with the joint goal of achieving the Southern partner’s self-reliance, we problematize how collective emotions may lead to various stages of collective emotional dependency and hence foster postcolonial repercussions. We introduce collective emotional dependency as an inherent micro-level mechanism that may manifest, surface, and become (dis-)embedded beyond macro-level dependencies. Our findings illustrate the double-edged nature of the collective emotions in each phase of the partnership, as they can be both beneficial and detrimental. Our study shows that longstanding power inequalities, which South–North social enterprise partnerships set out to reduce in the first place, remain present in the everyday relational practices of organizing and collaborating.
{"title":"If You Can’t Let Go: The Role of Emotional Dependency in Global South–North Social Enterprises","authors":"Carina Keller, Vera Schwarzmann, Karin Kreutzer, Patricia Hein","doi":"10.1111/joms.13252","DOIUrl":"https://doi.org/10.1111/joms.13252","url":null,"abstract":"<p>While social entrepreneurs’ pro-social motivation and other-oriented emotions often drive their collaborative efforts to tackle grand challenges like poverty or gender inequality in the Global South, we know little about how collective emotions shape Global South–North partnerships over time. Drawing on a comparative longitudinal study of two Ugandan-German social enterprise partnerships with the joint goal of achieving the Southern partner’s self-reliance, we problematize how collective emotions may lead to various stages of collective emotional dependency and hence foster postcolonial repercussions. We introduce collective emotional dependency as an inherent micro-level mechanism that may manifest, surface, and become (dis-)embedded beyond macro-level dependencies. Our findings illustrate the double-edged nature of the collective emotions in each phase of the partnership, as they can be both beneficial and detrimental. Our study shows that longstanding power inequalities, which South–North social enterprise partnerships set out to reduce in the first place, remain present in the everyday relational practices of organizing and collaborating.</p>","PeriodicalId":48445,"journal":{"name":"Journal of Management Studies","volume":"63 1","pages":"195-231"},"PeriodicalIF":6.4,"publicationDate":"2025-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joms.13252","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145751217","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Maggie M. Cascadden, François Bastien, Emily Block, P. Devereaux Jennings
Indigenous communities are resurging and harnessing this momentum to reshape their social world. As they reclaim their cultural resources, rights, and identities, they gain control over how and whether to engage with Western social structures. Using the metaphor of metal frame and grass basket materials, we conceptualize how First Nations communities mobilize scaffolding materials from different social realities and innovatively combine them to shape and reshape their social world. We theorize that the degree to which a community integrates different scaffolding materials is consequential for whether and how the community will engage with outsiders. We learn from First Nations communities across northern Turtle Island (Canada) by running a cluster analysis and identifying three different ways communities construct scaffolding using Indigenous and Western materials. Then, using a unique dataset of 240 Canadian First Nations communities, we use those clusters to predict the likelihood a given community will engage in a partnership agreement with an outsider, in this case a non-Indigenous mining company, and when they might do so. This analysis highlights a kind of entrepreneurial activity, the construction and use of scaffolding, and a context that is overlooked by mainstream entrepreneurship scholars and management scholars in general. We aim to contribute to the recalibration of entrepreneurship literature through a decolonial lens.
{"title":"Decolonizing Scaffolding: Learning from First Nations’ Resurgence to Recalibrate Entrepreneurship","authors":"Maggie M. Cascadden, François Bastien, Emily Block, P. Devereaux Jennings","doi":"10.1111/joms.13255","DOIUrl":"https://doi.org/10.1111/joms.13255","url":null,"abstract":"<p>Indigenous communities are resurging and harnessing this momentum to reshape their social world. As they reclaim their cultural resources, rights, and identities, they gain control over how and whether to engage with Western social structures. Using the metaphor of <i>metal frame</i> and <i>grass basket</i> materials, we conceptualize how First Nations communities mobilize scaffolding materials from different social realities and innovatively combine them to shape and reshape their social world. We theorize that the degree to which a community integrates different scaffolding materials is consequential for whether and how the community will engage with outsiders. We learn from First Nations communities across northern <i>Turtle Island</i> (Canada) by running a cluster analysis and identifying three different ways communities construct scaffolding using Indigenous and Western materials. Then, using a unique dataset of 240 Canadian First Nations communities, we use those clusters to predict the likelihood a given community will engage in a partnership agreement with an outsider, in this case a non-Indigenous mining company, and when they might do so. This analysis highlights a kind of entrepreneurial activity, the construction and use of scaffolding, and a context that is overlooked by mainstream entrepreneurship scholars and management scholars in general. We aim to contribute to the recalibration of entrepreneurship literature through a decolonial lens.</p>","PeriodicalId":48445,"journal":{"name":"Journal of Management Studies","volume":"63 1","pages":"22-58"},"PeriodicalIF":6.4,"publicationDate":"2025-06-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joms.13255","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145751362","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Nelson Phillips, Thomas B. Lawrence, Brianna Barker Caza, Emily D. Heaphy, Hannes Leroy
Over the last two decades, a growing number of studies of novel forms of social-symbolic work (e.g., identity work, boundary work, institutional work, values work, etc.) have appeared in the organization and management studies literature. This growing body of research – the ‘turn to work’ in organization theory – has provided important new insights into how actors purposefully participate in the social construction of organizations and their contexts. The aim of this special issue is to build on and extend these insights and in this introductory essay we begin by outlining a framework that provides a useful meta-theory – the social-symbolic work perspective – for integrating this stream of research. This perspective revolves around two key concepts: ‘social-symbolic objects’ defined as meaningful patterns in a social system; and ‘social-symbolic work’ defined as conscious, reflexive efforts to shape social-symbolic objects. We then introduce the articles that appear in this special issue and identify important cross-cutting themes. Drawing on these articles, we go on to identify potentially fruitful areas for future research on social-symbolic work and end with a challenge to organizational scholars to build on this special issue to move our understanding of social-symbolic work forward.
{"title":"Extending the Turn to Work: New Directions in the Study of Social-Symbolic Work in Organizational Life","authors":"Nelson Phillips, Thomas B. Lawrence, Brianna Barker Caza, Emily D. Heaphy, Hannes Leroy","doi":"10.1111/joms.13247","DOIUrl":"https://doi.org/10.1111/joms.13247","url":null,"abstract":"<p>Over the last two decades, a growing number of studies of novel forms of social-symbolic work (e.g., identity work, boundary work, institutional work, values work, etc.) have appeared in the organization and management studies literature. This growing body of research – the ‘turn to work’ in organization theory – has provided important new insights into how actors purposefully participate in the social construction of organizations and their contexts. The aim of this special issue is to build on and extend these insights and in this introductory essay we begin by outlining a framework that provides a useful meta-theory – the social-symbolic work perspective – for integrating this stream of research. This perspective revolves around two key concepts: ‘social-symbolic objects’ defined as meaningful patterns in a social system; and ‘social-symbolic work’ defined as conscious, reflexive efforts to shape social-symbolic objects. We then introduce the articles that appear in this special issue and identify important cross-cutting themes. Drawing on these articles, we go on to identify potentially fruitful areas for future research on social-symbolic work and end with a challenge to organizational scholars to build on this special issue to move our understanding of social-symbolic work forward.</p>","PeriodicalId":48445,"journal":{"name":"Journal of Management Studies","volume":"62 8","pages":"3287-3311"},"PeriodicalIF":6.4,"publicationDate":"2025-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joms.13247","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145500837","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Giacomo Ciambotti, Sophie Bacq, Helen Haugh, Silvia Dorado, Bob Doherty, Matteo Pedrini, Gideon Markman
There is wide agreement about the potential for hybridity – the combination of plural organizational forms – to address complex societal grand challenges. Unfortunately, advancements in this area have been unduly constrained by the fragmentation of research along the organizational unit of analysis. This Special Issue advances research by offering a framework that bridges hybridity research across the organizational, inter-organizational, and societal levels of analysis. We introduce a framework of transformational hybridity based on three interlinked mechanisms that drive societal transformation across different levels – Shape up!, Shake up!, and Shift up! Shape up! involves changes in organizational and inter-organizational hybridity practices. In turn, Shake up! involves changes in hybridity boundaries through organizational and inter-organizational arrangements. Through interplay, these two mechanisms may bring about Shift up!, a societal transformation that addresses a grand challenge. Taken together, this Special Issue paves the road for novel research directions and equips scholars and practitioners alike with a multi-level lens for tackling societal grand challenges through transformational hybridity.
{"title":"Transformational Hybridity: Shape, Shake, and Shift Up for Societal Grand Challenges","authors":"Giacomo Ciambotti, Sophie Bacq, Helen Haugh, Silvia Dorado, Bob Doherty, Matteo Pedrini, Gideon Markman","doi":"10.1111/joms.13236","DOIUrl":"https://doi.org/10.1111/joms.13236","url":null,"abstract":"<p>There is wide agreement about the potential for hybridity – the combination of plural organizational forms – to address complex societal grand challenges. Unfortunately, advancements in this area have been unduly constrained by the fragmentation of research along the organizational unit of analysis. This Special Issue advances research by offering a framework that bridges hybridity research across the organizational, inter-organizational, and societal levels of analysis. We introduce a framework of transformational hybridity based on three interlinked mechanisms that drive societal transformation across different levels – <i>Shape up!</i>, <i>Shake up!</i>, and <i>Shift up! Shape up!</i> involves changes in organizational and inter-organizational hybridity practices. In turn, <i>Shake up!</i> involves changes in hybridity boundaries through organizational and inter-organizational arrangements. Through interplay, these two mechanisms may bring about <i>Shift up!</i>, a societal transformation that addresses a grand challenge. Taken together, this Special Issue paves the road for novel research directions and equips scholars and practitioners alike with a multi-level lens for tackling societal grand challenges through transformational hybridity.</p>","PeriodicalId":48445,"journal":{"name":"Journal of Management Studies","volume":"62 6","pages":"2149-2168"},"PeriodicalIF":6.4,"publicationDate":"2025-05-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joms.13236","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144809320","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"List of People Who Reviewed for this Special Issue","authors":"","doi":"10.1111/joms.13199","DOIUrl":"https://doi.org/10.1111/joms.13199","url":null,"abstract":"","PeriodicalId":48445,"journal":{"name":"Journal of Management Studies","volume":"62 5","pages":"2083-2084"},"PeriodicalIF":7.0,"publicationDate":"2025-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144197602","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"List of People Who Reviewed for this Special Issue","authors":"","doi":"10.1111/joms.13216","DOIUrl":"https://doi.org/10.1111/joms.13216","url":null,"abstract":"","PeriodicalId":48445,"journal":{"name":"Journal of Management Studies","volume":"62 6","pages":"2414-2416"},"PeriodicalIF":6.4,"publicationDate":"2025-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144811347","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
<p>There are nearly a billion people living in extreme poverty,<sup>[1]</sup> around 800 million people without access to electricity,<sup>[2]</sup> more than two billion people who do not have safe drinking water,<sup>[3]</sup> and 89 million people who have been forcibly displaced.<sup>[4]</sup> Persistent inequalities and the effects of a changing climate are compounding all the above (Kemp et al., <span>2022</span>). Social innovation, commonly defined as ‘a novel solution to a social problem that is more effective, efficient, sustainable, or just than existing solutions’ (Phills et al., <span>2008</span>, p. 36), has emerged as an influential approach for social scientists and policy makers, guiding thinking about how society can organize to address seemingly intractable issues such as these. In organization theory, a burgeoning set of ideas has coalesced around the concept of social innovation, which has become a key focus of the field (Beckman et al., <span>2023</span>; Gegenhuber and Mair, <span>2024</span>; Tracey and Stott, <span>2017</span>; van Wijk et al., <span>2019</span>).</p><p>Social-symbolic work – ‘the purposeful, reflexive efforts of individuals, collective actors, and networks of actors to shape social-symbolic objects’ (Lawrence and Phillips, <span>2019a</span>, p. 31) – offers a powerful lens to critique and extend current conceptions of social innovation. Viewed through a social-symbolic lens, the discourse of social innovation is dominated by a particular understanding of social change which emphasizes the need for organizations to embrace market-based activity and balance social and commercial goals. As a consequence, social innovation has come to be perceived narrowly and in ways that arguably distort both how it is theorized and how it is enacted in practice (Mair and Rathert, <span>2024</span>; Stott and Tracey, <span>2018</span>).</p><p>The effects of this understanding have been felt most profoundly by social sector organizations, whose funding is increasingly dependent on their ability to convince governments, foundations, and social investors that they can address the most deep-rooted social issues through ‘enterprise’ (Dey and Teasdale, <span>2016</span>) – and to do so at scale (Beckman et al., <span>2023</span>). The social innovation discourse has also incorporated an expanded role for corporations, which some consider the only organizations with the necessary resources and innovative potential to make change at the level of ‘systems’ (Dionisio and de Vargas, <span>2020</span>). Meanwhile, government is often seen as impeding progress, their new role in the social innovation landscape being to facilitate the efficient functioning of markets connected to social issues, often in partnership with for-profit firms (Rao-Nicholson et al., <span>2017</span>). By contrast, we argue that social innovators who foster sustained social change enact a broader repertoire of social-symbolic practices – practices which the s
它们传达意义,帮助社会环境中的演员诠释社会世界。同时,它们具有延展性;它们的含义可以被塑造,并有多种解释。社会符号对象可以有多种形式,包括思想、信仰、实践、符号、价值观、情感、语言、人工制品、技术、身份、身体和社会空间。我们可以把工作和对象看作概念上的对应物,虽然理论上是不同的,但它们也是相互构成的(从某种意义上说,当演员从事社会象征工作时,他们的工作必然是针对某些东西的)。社会符号工作视角区分了三种类型的工作,每一种工作都针对位于相应分析水平的对象:自我工作-行为者有目的地努力塑造自我的各个方面;组织工作——参与者有目的地努力塑造组织的各个方面;制度性工作——行为者有目的的努力塑造制度的各个方面以及对社会世界的制度化理解。虽然自我工作、组织工作和制度工作都是社会创新的关键要素,但这里我们把社会创新作为制度工作来关注在此过程中,我们将社会创新概念化为一种社会象征的努力,其中工作针对两种类型的社会象征对象:对社会问题的制度化理解及其解决方案。从这个角度来看,社会创新需要社会象征性的工作,旨在使(1)对问题的特定理解合法化,以便它被广泛视为需要解决的社会问题,以及(2)解决该问题的特定方法,以便它被广泛视为该问题的有效解决方案。例如,在Lawrence(2017)关于创建加拿大第一个安全药物注射点的研究中,焦点社会创新者卷入了一场话语斗争,以(1)说服当地利益相关者,注射不纯药物导致的死亡是一个甚至值得关注的问题(一些利益相关者认为非法药物是非常不道德的,应该使药物使用更安全的想法是一种厌恶);(2)安全的药物注射场所是解决这一问题的合适方案(一些利益相关者认为这些场所只会促进吸毒并危及社区成员,应重点禁止非法药物)。这个例子巧妙地说明了社会创新可能需要深思熟虑的努力(社会象征性工作),以一种特定的方式来构建一个社会问题,并证明该问题的解决方案是合理的——“问题”及其“解决方案”是工作的对象。虽然Lawrence(2017)的研究侧重于一个有争议的问题,但即使是一个正在解决一个被广泛接受为值得关注的社会问题的组织,也需要以特定的方式构建这个问题,以便其具体解决方案对-à-vis替代方案有意义。例如,在英国,无家可归通常被认为是一个应该解决的社会问题。然而,旨在以新方式解决无家可归问题的社会创新者必须重新定义无家可归的原因,使其与他们的特定方法保持一致,以便证明为什么需要他们的解决方案。在Tracey et al.(2011)对一家英国社会企业的研究中,该企业试图将一种新的组织形式合法化,以解决无家可归问题,创始人将无家可归重新定义为失业问题,而不是住房问题,并批评了现有的培养依赖性和解决症状而不是根本原因的方法。他们能够利用这一话语获得主要受众——政策制定者、投资者和其他无家可归者支持组织——的支持,并为他们的方法在无家可归者支持部门成长和扎根创造空间。从这个角度来看,社会创新本质上是一种社会象征活动,旨在为战略定位的社会“问题”构建合法的“解决方案”。植根于社会符号工作视角,这种社会创新概念有可能以强有力的方式挑战和扩展对该主题的普遍理解(见Barberá-Tomás等人,2019;Dey和Steyaert, 2010; Lawrence和Phillips, 2019b)。我们在引言中指出,一个特定的社会创新概念塑造了社会创新的理论和实践。这一概念支持对社会问题存在的原因和解决这些问题的适当解决方案的相应解释的一种特殊的-而且越来越霸权的-解释。换句话说,它深刻地影响着社会创新者如何构建社会问题和可用的解决方案。 由于这种看待社会问题及其解决方案的主导方式,社会创新者往往默认以市场为基础的创业实践,无论背景或问题如何。这种做法被影响力投资者、慈善家和政府视为比依赖慈善或公共资金的非企业家方法更合法。社会创新实践因此变得越来越市场化。基于市场的社会创新方法的价值增值植根于新自由主义意识形态,该意识形态认为免受市场压力的组织本质上是“低效的”(foug<e:1>等人,2017)。但是,通过推广基于市场的解决方案是唯一可行的解决方案的想法,我们对社会创新及其构成实践的概念很狭隘——社会企业家精神本身无法解决全球问题,当前的“可持续商业”模式或通过ESG框架向企业责任措施的明显转变也不能解决问题(Stott和Tracey, 2018)。那么,我们的选择是什么呢?简而言之,我们认为产生持续社会变革的社会创新通常涉及旨在塑造意义构建过程的更广泛的社会符号实践:社会创新不仅仅是在面对社会和商业目标时平衡相互竞争的需求;它还涉及创造一种特定版本的社会现实,与社会创新者的目标保持一致。我们认为,这样做需要一套独特的实践,这些实践以社会象征作品的形式为基础,而这些形式往往在文学作品中被掩盖。为此,我们认为可以从19世纪社会改革者的工作中吸取重要的经验教训,他们的实验和集体行动构成了我们最珍视的许多社会机构,如图书馆、公共卫生和互助保险。这群激进分子对我们现在所说的社会企业,尤其是合作模式,感兴趣并加以利用,但他们认为这只是社会改革的一个要素;通过自我组织的运动、政治参与和抗议进行的行动主义同样重要。许多社会改革家同时实践这三种方法(见Elwitt, 1980; Rodgers, 1998)。他们这样做是因为他们明白,政治行动主义对于解决社会问题——尤其是那些威胁道德秩序的有争议的问题——是必不可少的。从他们的角度来看,从基层开始建立组织是包容性变革的必要条件。但要使变革持久,就必须将其写入法律和正式法规,并由政治体制内的社会改革者加以保护。不幸的是,自19世纪以来发展起来的社会组织手段——结合了基层组织、与国家合作的政治和社会行动,以及各种形式的抗议和社会运动组织——在许多地方被掏空了。简而言之,他们已经变得过于关注“企业”,而没有足够关注社会变革所需的说服力和政治技巧。为了思考我们如何将注意力重新集中在这些曲目上,我们借鉴了美国社会学家罗斯曼(1970,2007)的工作。在此过程中,我们提供了一个简单的框架,其中包括社会创新者可以部署的一系列实践,以解决边缘化社区中根深蒂固的社会问题。除了作为社会学家的学术工作外,罗斯曼还是一名社会工作者,他将自己在这两个领域的知识和经验结合起来,形成了一种他称之为“社会研究与发展”的方法论。他的方法“不仅要产生知识,而且要积极地将这些知识转化为‘社会技术’,例如治疗方法、实用方法或从业者可以直接使用或应用的设备”(Goulet-Langlois et al., 2021,第29页)。作为一种跨多个学科的行动研究形式,它具有很高的影响力,它将“参与式学术”的概念大大超越了我们在管理和组织研究中所看到的。在发展我们的框架时,我们采用了Rothman(1977,2007)的社区组织类型学来理论化我们认为对于社会创新者来说,如果他们要进行根深蒂固的社会变革,就必须采取的一系列实践。该类型包括三种“社区干预模式”,可由社区“从业者”部署:模式A,地方发展;模式B,社会规划;模式C,社会行动。每种模式都代表了解决社区需求的特定方法。地方发展(模式A)侧重于社区赋权和参与。它寻求在社区成员之间建立凝聚力,并发展他们解决问题的能力。 社区实践者的角色是推动者或催化剂,鼓励社区
{"title":"Constructing ‘Problems’ and ‘Solutions’: Social Innovation as Social-Symbolic Work","authors":"Paul Tracey, Neil Stott","doi":"10.1111/joms.13239","DOIUrl":"https://doi.org/10.1111/joms.13239","url":null,"abstract":"<p>There are nearly a billion people living in extreme poverty,<sup>[1]</sup> around 800 million people without access to electricity,<sup>[2]</sup> more than two billion people who do not have safe drinking water,<sup>[3]</sup> and 89 million people who have been forcibly displaced.<sup>[4]</sup> Persistent inequalities and the effects of a changing climate are compounding all the above (Kemp et al., <span>2022</span>). Social innovation, commonly defined as ‘a novel solution to a social problem that is more effective, efficient, sustainable, or just than existing solutions’ (Phills et al., <span>2008</span>, p. 36), has emerged as an influential approach for social scientists and policy makers, guiding thinking about how society can organize to address seemingly intractable issues such as these. In organization theory, a burgeoning set of ideas has coalesced around the concept of social innovation, which has become a key focus of the field (Beckman et al., <span>2023</span>; Gegenhuber and Mair, <span>2024</span>; Tracey and Stott, <span>2017</span>; van Wijk et al., <span>2019</span>).</p><p>Social-symbolic work – ‘the purposeful, reflexive efforts of individuals, collective actors, and networks of actors to shape social-symbolic objects’ (Lawrence and Phillips, <span>2019a</span>, p. 31) – offers a powerful lens to critique and extend current conceptions of social innovation. Viewed through a social-symbolic lens, the discourse of social innovation is dominated by a particular understanding of social change which emphasizes the need for organizations to embrace market-based activity and balance social and commercial goals. As a consequence, social innovation has come to be perceived narrowly and in ways that arguably distort both how it is theorized and how it is enacted in practice (Mair and Rathert, <span>2024</span>; Stott and Tracey, <span>2018</span>).</p><p>The effects of this understanding have been felt most profoundly by social sector organizations, whose funding is increasingly dependent on their ability to convince governments, foundations, and social investors that they can address the most deep-rooted social issues through ‘enterprise’ (Dey and Teasdale, <span>2016</span>) – and to do so at scale (Beckman et al., <span>2023</span>). The social innovation discourse has also incorporated an expanded role for corporations, which some consider the only organizations with the necessary resources and innovative potential to make change at the level of ‘systems’ (Dionisio and de Vargas, <span>2020</span>). Meanwhile, government is often seen as impeding progress, their new role in the social innovation landscape being to facilitate the efficient functioning of markets connected to social issues, often in partnership with for-profit firms (Rao-Nicholson et al., <span>2017</span>). By contrast, we argue that social innovators who foster sustained social change enact a broader repertoire of social-symbolic practices – practices which the s","PeriodicalId":48445,"journal":{"name":"Journal of Management Studies","volume":"62 8","pages":"3558-3574"},"PeriodicalIF":6.4,"publicationDate":"2025-05-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joms.13239","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145501021","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study advances our understanding of new venture legitimacy and resource acquisition by broadening the epistemological scope of our theory to be inclusive of non-Western contexts. We conducted a qualitative study of entrepreneurs from India, Kenya, and Mexico seeking impact investments from Western impact investors to better understand how entrepreneurs in non-Western contexts contend with perceived legitimacy tensions that arise when pursuing financial resources from non-local investors. In contrast to the prevailing assumption that non-Western entrepreneurs are resource-constrained and adhere to existing strategies to seek legitimacy from financial resource providers, we find that such entrepreneurs perceive their local institutional environment to have important non-financial resources that impact how they seek legitimacy from financial resource providers. This study offers a novel conceptualization of new venture legitimation by acknowledging non-Western and Western institutional environments as important considerations in how entrepreneurs navigate legitimacy with both financial and non-financial audiences over time.
{"title":"Contending with Perceived Legitimacy Tensions: Impact Investing in Pluralistic Institutional Environments","authors":"Jessica Jones, Alex Murray","doi":"10.1111/joms.13233","DOIUrl":"https://doi.org/10.1111/joms.13233","url":null,"abstract":"<p>This study advances our understanding of new venture legitimacy and resource acquisition by broadening the epistemological scope of our theory to be inclusive of non-Western contexts. We conducted a qualitative study of entrepreneurs from India, Kenya, and Mexico seeking impact investments from Western impact investors to better understand how entrepreneurs in non-Western contexts contend with perceived legitimacy tensions that arise when pursuing financial resources from non-local investors. In contrast to the prevailing assumption that non-Western entrepreneurs are resource-constrained and adhere to existing strategies to seek legitimacy from financial resource providers, we find that such entrepreneurs perceive their local institutional environment to have important non-financial resources that impact how they seek legitimacy from financial resource providers. This study offers a novel conceptualization of new venture legitimation by acknowledging non-Western and Western institutional environments as important considerations in how entrepreneurs navigate legitimacy with both financial and non-financial audiences over time.</p>","PeriodicalId":48445,"journal":{"name":"Journal of Management Studies","volume":"63 1","pages":"232-269"},"PeriodicalIF":6.4,"publicationDate":"2025-04-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joms.13233","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145751381","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}