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The Why, How, and When of CSR Managers’ Internal Legitimation Strategies 企业社会责任管理者内部正当化策略的原因、方式和时间
IF 6.4 1区 管理学 Q1 BUSINESS Pub Date : 2024-09-25 DOI: 10.1111/joms.13145
Cynthia Loos, Katharina Spraul

Organizations often leverage corporate social responsibility (CSR) in their efforts to gain external legitimacy, and yet CSR managers – the very people responsible for implementing CSR initiatives – often struggle to achieve internal legitimacy and, thus, their objectives. This qualitative research seeks insights into CSR managers’ need for legitimation (why) and the strategies they use to overcome challenges and establish legitimacy within their organizations (how). A set of six distinct challenges CSR managers face reveals the complex reality of their roles and the factors that drive their quests for legitimacy. In turn, CSR managers draw on a repertoire of eight legitimation strategies to navigate the challenges, each reflecting a different legitimacy dimension. Notably, CSR managers’ occupational self-perception influences their perceptions of challenges and choice of legitimation strategies, indicating the importance of individual characteristics (when) in shaping CSR practices. These nuanced insights into the micro-level dynamics of legitimacy advance literature on both legitimacy and micro-CSR by offering a personalized approach that accounts for the unique perspectives and strategies of CSR managers.

组织经常利用企业社会责任(CSR)来努力获得外部合法性,然而企业社会责任管理者——负责实施企业社会责任倡议的人——经常努力实现内部合法性,从而实现他们的目标。这项定性研究旨在深入了解企业社会责任管理者对合法性的需求(为什么)以及他们用来克服挑战并在组织内建立合法性的策略(如何)。企业社会责任管理者面临的六个不同挑战揭示了他们角色的复杂现实,以及推动他们寻求合法性的因素。反过来,企业社会责任管理者利用八种合法性策略来应对挑战,每种策略都反映了不同的合法性维度。值得注意的是,企业社会责任管理者的职业自我感知会影响他们对挑战的感知和合理化策略的选择,这表明个人特征(何时)在塑造企业社会责任实践中的重要性。这些对合法性微观层面动态的细致入微的洞察,通过提供一种个性化的方法,解释了企业社会责任管理者的独特视角和策略,推动了合法性和微观企业社会责任的研究。
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引用次数: 0
Not the Time to be Humble! When and Why Leader Humility Enhances and Deteriorates Evaluations on Leader Effectiveness and Satisfaction with Leader 不是谦卑的时候!领导者谦卑何时及为何会提升或恶化对领导者效能和满意度的评估
IF 6.4 1区 管理学 Q1 BUSINESS Pub Date : 2024-09-20 DOI: 10.1111/joms.13137
Shengming Liu, Jih-Yu Mao, Ning Li, Zhang Yue

Although leader humility is considered a desirable leader characteristic, an emerging research stream focuses on when leader humility may come at a cost. By integrating implicit leadership theories with the attentional focus model, we examine when followers perceive leader humility favourably and unfavourably due to valuing leader characteristics differently in different situations. We suggest that followers are more likely to value (disvalue) leader humility when there is less (more) time pressure. Specifically, followers are inclined to attribute leader humility as comprehensive (indecisive) when time pressure is low (high), resulting in high (low) evaluations on leader effectiveness and satisfaction with leader. The results of an experiment and a three-wave survey support our predictions, which advances knowledge about the benefits and perils of leader humility and their underlying mechanisms.

尽管领导者谦逊被认为是一种可取的领导者特征,但新兴的研究流关注的是领导者谦逊何时可能会付出代价。通过将内隐领导理论与注意焦点模型相结合,我们考察了在不同情况下,由于对领导者特质的不同评价,追随者对领导者谦逊的看法是有利的还是不利的。我们认为,当时间压力更小(更多)时,下属更有可能重视(不重视)领导者的谦逊。具体而言,当时间压力低(高)时,追随者倾向于将领导者的谦逊归结为全面(优柔寡断),从而对领导者的有效性和对领导者的满意度产生高(低)评价。一项实验和一项三波调查的结果支持了我们的预测,进一步了解了领导者谦逊的利弊及其潜在机制。
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引用次数: 0
Set & Done? Trade-offs between Stakeholder Expectation and Attainment Pressures in Corporate Carbon Target Management 设置和完成?企业碳目标管理中利益相关者期望与实现压力的权衡
IF 6.4 1区 管理学 Q1 BUSINESS Pub Date : 2024-09-20 DOI: 10.1111/joms.13140
Patrick J. Callery, Eun-Hee Kim

Investors increasingly pressure firms for action on climate change and carbon emissions, in particular, by setting carbon targets. Whereas investors largely rely on quantitative information in evaluating this important aspect of non-financial performance, scarce research has explored how firms may exploit the numerical magnitudes of carbon targets. We examine this possibility by analysing deceptive parameter changes in carbon targets after initial adoption, wherein firms create the perception of strengthening carbon targets while in reality loosening them, a novel form of decoupling. We theorize a U-shaped relationship between the most conspicuous target parameter, target size (percentage emissions reduction), and the propensity for deceptive target change based on countervailing pressures – stakeholder expectation management and target attainment – that create tension. We further propose greater investor pressure over policy, through long-term ownership and shareholder voice, exacerbates these pressures whereas media controversy that may prompt investor scrutiny over practice deters deceptive target changes. We find empirical support for our hypotheses and provide additional analyses that support our theorized latent, countervailing pressures and our characterization of deceptive change as decoupling.

投资者越来越多地向企业施压,要求它们在气候变化和碳排放方面采取行动,特别是通过设定碳排放目标。尽管投资者在评估非财务绩效的这一重要方面时主要依赖于定量信息,但很少有研究探讨企业如何利用碳目标的数字量级。我们通过分析初始采用后碳目标的欺骗性参数变化来检验这种可能性,其中企业创造了强化碳目标的感知,而实际上放松了它们,这是一种新型的脱钩形式。我们将最显著的目标参数、目标规模(减排百分比)与基于抵消压力(利益相关者期望管理和目标实现)的欺骗性目标变化倾向之间的u型关系理论化,这些压力会产生紧张关系。我们进一步提出,通过长期所有权和股东的声音,投资者对政策施加更大的压力,这加剧了这些压力,而媒体的争议可能促使投资者对实践进行审查,从而阻止了欺骗性目标的变化。我们为我们的假设找到了实证支持,并提供了额外的分析,以支持我们理论化的潜在的、抵消的压力,以及我们将欺骗性变化描述为脱钩。
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引用次数: 0
Business, Conflict, and Peace: A Systematic Literature Review and Conceptual Framework 商业、冲突与和平:系统文献综述与概念框架
IF 7 1区 管理学 Q1 BUSINESS Pub Date : 2024-09-17 DOI: 10.1111/joms.13139
Jay Joseph, François Maon, Maria Teresa Uribe-Jaramillo, John E. Katsos, Adam Lindgreen

There is growing recognition that business activity can promote peacebuilding, yet contradictory claims have emerged about company roles in peace and conflict. The research field of business and peace has focused on this issue, as have scholars in related fields like political science, economics, law, and ethics. This has led to definitional variations, alongside unit and level of analysis differences, which generate contradictory claims that hamper future research on this critical topic. To reconcile extant research around companies and their place in peacebuilding scholarship, we undertake an organizational-level examination of the field, cataloguing the research by scholars across disciplines through a systematic review of 215 publications. Our review maps the known ways by which businesses can engage in peacebuilding, while demonstrating how organizations exercise their agency to create heterogenous effects on peace and conflict. Our analysis highlights the need for businesses to advance peace-positive ends across a range of activities to reduce the conflict-causing effects of business. By showing that businesses, intentionally or not, create peace or conflict through their activities, this article issues a call to action for scholars and decision-makers to advance knowledge concerning peacebuilding organizations.

越来越多的人认识到,商业活动可以促进和平建设,但关于公司在和平与冲突中的作用,却出现了相互矛盾的说法。商业与和平研究领域以及政治学、经济学、法学和伦理学等相关领域的学者都在关注这一问题。这导致了定义上的差异,以及分析单位和层次上的差异,从而产生了相互矛盾的主张,阻碍了未来对这一重要课题的研究。为了协调围绕公司及其在建设和平学术中的地位的现有研究,我们对该领域进行了组织层面的审查,通过对 215 篇出版物的系统审查,对各学科学者的研究进行了编目。我们的综述描绘了企业参与建设和平的已知方式,同时展示了组织如何发挥其作用,对和平与冲突产生不同的影响。我们的分析强调,企业需要在一系列活动中推进积极的和平目标,以减少企业的冲突影响。通过展示企业有意无意地通过其活动创造和平或冲突,本文呼吁学者和决策者采取行动,推进有关建设和平组织的知识。
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引用次数: 0
Outcome-Based Typology of Social Enterprises: Interlacing Individual Transformation, Capital Provision, and Societal Influence 基于成果的社会企业类型学:个人转变、资本提供和社会影响之间的相互联系
IF 6.4 1区 管理学 Q1 BUSINESS Pub Date : 2024-09-13 DOI: 10.1111/joms.13138
Georgios Polychronopoulos, Martin Lukeš, Giuliano Sansone, Anirudh Agrawal, Florian Ulrich-Diener, Veronika Šlapáková Losová

Social entrepreneurship has emerged as a global phenomenon aimed at tackling societal grand challenges through market-based activities. A holistic understanding of social enterprise outcomes is crucial for reflecting their effectiveness in meeting social objectives and informing internal organizational processes. This study explores the outcomes of social enterprises through a comparative qualitative analysis of 49 social ventures in Austria, Canada, Czechia, Denmark, Germany, Greece, India, Italy, the Netherlands, and the United States, spanning diverse sectors. Three key outcome dimensions are identified: individual transformation, capital provision, and societal influence. Our analysis results in a typology of seven distinct types of social enterprises, each integrating these dimensions to varying degrees. Utilizing this typology, we reveal how social enterprises navigate barriers to solving complex social and environmental problems, illustrating the dynamic interplay between outcome dimensions and the importance of multi-objective organizing – beyond hybrid organizing – in addressing complex societal issues.

社会创业已成为一种全球现象,旨在通过市场活动应对社会的巨大挑战。全面了解社会企业的成果对于反映其在实现社会目标方面的有效性以及为内部组织流程提供信息至关重要。本研究通过对奥地利、加拿大、捷克、丹麦、德国、希腊、印度、意大利、荷兰和美国不同行业的 49 家社会企业进行比较定性分析,探索社会企业的成果。我们确定了三个关键的成果维度:个人转变、资本提供和社会影响。通过分析,我们对七种不同类型的社会企业进行了分类,每种社会企业都在不同程度上整合了这些维度。利用这种类型学,我们揭示了社会企业如何克服障碍,解决复杂的社会和环境问题,说明了结果维度之间的动态相互作用,以及多目标组织--超越混合组织--在解决复杂社会问题中的重要性。
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引用次数: 0
Multimodal Collective Sensemaking in Extreme Contexts: Evidence from Maritime Search and Rescue 极端环境下的多模式集体感知:海上搜救的证据
IF 7 1区 管理学 Q1 BUSINESS Pub Date : 2024-09-10 DOI: 10.1111/joms.13133
Thomas Lübcke, Norbert Steigenberger, Hendrik Wilhelm, Indre Maurer

In extreme contexts, actors must often engage in collective sensemaking to enable coordinated action. While prior research has established that cognitive disparities and emotive distractions disrupt collective sensemaking, we lack theory on how actors overcome these common challenges in extreme contexts. To address this shortcoming, we conducted a process study, collecting unique multi-perspective video and archival data during a maritime search and rescue mission in the Aegean Sea where actors (i.e., rescue crew members and refugees) faced cognitive disparities (e.g., different levels of maritime expertise) and distracting emotions (e.g., fear, anxiety, and tension) yet needed to coordinate their actions to ensure a safe evacuation. We draw on this data to develop a collective sensemaking model that details the auxiliary process steps and multimodal communication – verbal, para-verbal, and non-verbal cues – actors use to alternately frame emotional states and convey task-related information. Our model demonstrates how actors, through multimodal collective sensemaking, overcome the challenges posed by cognitive disparities and distracting emotions in extreme contexts. It thus adds a dynamic emotive and bodily perspective to the predominantly cognitive and verbal understanding in sensemaking theory, and also has implications for practitioners working in extreme contexts.

在极端情况下,行动者必须经常进行集体感知,以便采取协调行动。虽然先前的研究已经证实,认知差异和情绪干扰会破坏集体意识的形成,但我们缺乏行动者如何在极端环境中克服这些常见挑战的理论。为了弥补这一不足,我们开展了一项过程研究,在爱琴海的一次海上搜救任务中收集了独特的多视角视频和档案数据,在这次任务中,行动者(即救援船员和难民)面临着认知差异(如不同的海事专业知识水平)和分散注意力的情绪(如恐惧、焦虑和紧张),但他们需要协调行动以确保安全撤离。我们利用这些数据建立了一个集体感知模型,详细说明了辅助过程步骤和多模态交流--语言、辅助语言和非语言提示--行动者用来交替调整情绪状态和传递与任务相关的信息。我们的模型展示了行动者如何通过多模态集体感知,克服极端环境下认知差异和分散注意力的情绪所带来的挑战。因此,该模型为感知建立理论中以认知和语言为主的理解添加了一个动态的情感和身体视角,同时也对在极端环境中工作的从业人员具有启示意义。
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引用次数: 0
Getting Down to Business: Governing the Hybridization of UK Charities 着手开展业务:管理英国慈善机构的混合化
IF 6.4 1区 管理学 Q1 BUSINESS Pub Date : 2024-09-08 DOI: 10.1111/joms.13136
Kevin Curran, Pinar Ozcan

Charity organizations are important to solving complex social and environmental issues that are beyond the reach of government and commercial organizations. However, these organizations are under increasing pressure for survival due to a sharp decrease in their traditional sources of funding. This study examines how leaders of charity organizations can improve the financial security and impact of their organization by adopting commercial structures into their organization, and therefore undergoing a process of hybridization. We conducted a multiple comparative case study of 18 UK charities comparing how they engaged with emerging social finance funding opportunities that required them to adopt commercial structures which lay outside their dominant logic of action. We identified several aspects that influenced the likelihood of a charity organization to engage with this opportunity and, therefore, strategically hybridize. These included whether a charity executive had sufficient socialization in both the social and commercial logics to view social finance as a strategic opportunity and whether the organization could alter the role expectations of trustees with a commercial background to enable them to actively use both logics rather than compartmentalizing them in their decision-making. Our findings have important implications for research streams on hybridization and hybrid governance.

慈善组织对于解决政府和商业组织无法解决的复杂社会和环境问题非常重要。然而,由于传统的资金来源急剧减少,这些组织面临着越来越大的生存压力。本研究探讨了慈善组织的领导者如何通过在其组织中采用商业结构,从而经历一个混合化的过程,来提高其组织的财务安全和影响力。我们对英国的 18 家慈善机构进行了多重比较案例研究,比较了它们如何利用新兴的社会融资机会,这些机会要求它们采用超出其主导行动逻辑的商业结构。我们发现,有几个方面会影响慈善组织参与这种机会的可能性,从而影响其战略混合。这些方面包括:慈善机构的高管是否在社会和商业逻辑方面都有足够的社会化经验,从而将社会融资视为一个战略机遇;慈善机构是否能够改变对有商业背景的受托人的角色期望,使他们能够积极利用这两种逻辑,而不是在决策中将其割裂开来。我们的研究结果对有关混合和混合治理的研究具有重要意义。
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引用次数: 0
‘From the Ivory Tower’? Memory Workers and Mnemonic Practices in Communities 来自象牙塔"?社区中的记忆工作者和记忆实践
IF 10.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-08-26 DOI: 10.1111/joms.13135
Yasaman Sadeghi
Memory work involves mnemonic practices such as remembering, forgetting, and enactment of the past to address past wrongdoing, foster future action, and contribute to a sense of belonging. Working with diversity and plurality of memories, however, necessitates confronting the underlying politico‐ethical considerations and struggles when memory work transcends organizational bounds. This study focuses on the viewpoints of memory workers in communities in order to theorize the various possibilities and limitations of memory work as such. In this work, the politico‐ethical tensions are evident between the requirements of practicing an occupation and those of the communities, who in turn exhibit hierarchies, conflicts, and diversity within and between themselves. I suggest that taking a community‐centric approach to memory work can serve the dynamic integrity of memories, and foster community engagement and empowerment. Memory workers, then, can account for the politico‐ethical struggles over memories by orchestrating interpretive, open, and embodied mnemonic practices to remain in tune with the diverse, disputed, polyvocal, and ever‐unfolding memories. The contributions of this paper carry implications for a more pluralistic and dynamic approach to memory work, suited to our times marked by increased historical consciousness, rival memories, and fierce debates over what and how must be remembered.
记忆工作涉及记忆性实践,如记忆、遗忘和颁布过去,以处理过去的不法行为,促进未来的行动,并增强归属感。然而,当记忆工作超越组织界限时,就必须面对潜在的政治伦理考虑和斗争。本研究侧重于社区记忆工作者的观点,以便从理论上说明记忆工作的各种可能性和局限性。在这项工作中,从事一项职业的要求与社区的要求之间存在着明显的政治伦理紧张关系,而社区内部和社区之间又表现出等级制度、冲突和多样性。我认为,以社区为中心的记忆工作方法可以促进记忆的动态完整性,促进社区参与和赋权。因此,记忆工作者可以通过协调解释性、开放性和体现性的记忆实践,与多样化、有争议、多声部和不断发展的记忆保持一致,从而对记忆的政治伦理斗争做出解释。本文的贡献对于以一种更加多元和动态的方式开展记忆工作具有重要意义,这种方式适合于我们这个以历史意识的增强、相互对立的记忆以及关于必须记忆什么和如何记忆的激烈争论为特征的时代。
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引用次数: 0
The Political Side of Social Enterprises: A Phenomenon-Based Study of Sociocultural and Policy Advocacy 社会企业的政治层面:基于社会文化和政策倡导现象的研究
IF 6.4 1区 管理学 Q1 BUSINESS Pub Date : 2024-08-19 DOI: 10.1111/joms.13134
Johanna Mair, Nikolas Rathert

This study explores the often-overlooked political dimension of social enterprises, particularly their advocacy activities aimed at influencing public policy, legislation, norms, attitudes, and behaviour. While traditional management research has focused on commercial activity and the beneficiary-oriented aspects of social enterprises, this paper considers their upstream political activity. Using a phenomenon-based approach, we analyse original survey data from 718 social enterprises across seven countries and six problem domains to identify factors associated with their engagement in advocacy. Our findings reveal that public spending and competition in social enterprises’ problem domains, as well as their governance choices – legal form, sources of income, and collaborations – are significantly associated with advocacy activities. We propose a new theoretical framework to understand these dynamics, positioning social enterprises as key players in markets for public purpose. This research underscores the importance of recognizing the political activities of social enterprises and offers new insights for studying hybrid organizing and organizations that address complex societal challenges. By highlighting the integral role of advocacy, our study contributes to a more comprehensive understanding of how social enterprises drive social change, not only through direct service provision but also by shaping the broader sociopolitical environment.

本研究探讨了社会企业经常被忽视的政治层面,特别是其旨在影响公共政策、立法、规范、态度和行为的宣传活动。传统的管理研究侧重于社会企业的商业活动和以受益者为导向的方面,而本文则考虑了它们的上游政治活动。我们采用基于现象的方法,分析了来自 7 个国家和 6 个问题领域的 718 家社会企业的原始调查数据,以确定与这些企业参与倡导活动相关的因素。我们的研究结果表明,社会企业问题领域的公共支出和竞争,以及它们的治理选择--法律形式、收入来源和合作--都与宣传活动有显著关联。我们提出了一个新的理论框架来理解这些动态变化,将社会企业定位为公共目的市场的关键参与者。这项研究强调了认识社会企业政治活动的重要性,并为研究混合组织和应对复杂社会挑战的组织提供了新的见解。通过强调宣传的不可或缺的作用,我们的研究有助于更全面地理解社会企业如何推动社会变革,不仅通过直接提供服务,而且通过塑造更广泛的社会政治环境。
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引用次数: 0
Preparing for a Day that May Never Come: Venturing in Limbo 为可能永远不会到来的一天做准备:在地狱边缘冒险
IF 6.4 1区 管理学 Q1 BUSINESS Pub Date : 2024-08-11 DOI: 10.1111/joms.13131
Ramzi Fathallah, Trenton Alma Williams, Jeffery S. McMullen

The new venture creation process is a central phenomenon in entrepreneurship research. Typically, scholarship has sought to identify common, linear stages of development in this process in pursuit of a sustained, growing venture. In contrast to this theory, this study reveals dynamic, non-linear venturing processes that allowed for venture persistence despite failing to ‘progress’ toward traditional outcomes. We generate these insights from qualitative data on Syrian refugee entrepreneurs seeking to create and sustain ventures in Lebanon while living in a state of limbo – a precarious situation where the future is unknown and unknowable. We organize our findings in a model of venturing in limbo, which explains why and how entrepreneurs persist in venture creation practices despite experiencing repeated and significant setbacks that return them ‘to square one’. We reveal dynamic venture creation processes that allow for adaptive responses to erratic environmental shifts by producing entrepreneurial readiness, which consists of behavioural, cognitive, and psychological/emotional capabilities. Entrepreneurial readiness enables persistence of venturing efforts in the face of chronic precarity. Our study contributes to theory on new venture creation in entrepreneurship and organizational liminality.

创业过程是创业研究中的一个核心现象。通常情况下,学术研究试图在这一过程中找出共同的、线性的发展阶段,以追求持续的、不断增长的风险。与这一理论相反,本研究揭示了动态的、非线性的冒险过程,尽管没有向传统的结果“进步”,但它允许冒险的持久性。我们从叙利亚难民企业家的定性数据中得出这些见解,这些企业家寻求在黎巴嫩创建和维持企业,同时生活在一个不确定的状态-一个未来未知和不可知的不稳定局势。我们将我们的研究结果组织在一个风险风险模型中,这解释了企业家为什么以及如何在经历了反复的重大挫折后坚持创业实践,使他们“回到起点”。我们揭示了动态的创业过程,通过产生创业准备(包括行为、认知和心理/情感能力),允许对不稳定的环境变化做出适应性反应。创业准备使冒险努力在面对长期不稳定时能够坚持下去。本文的研究为企业家精神和组织阈值的新风险创造提供了理论依据。
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引用次数: 0
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