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CEO Servant Leadership and Organizational Profitability: A Social Exchange Perspective CEO服务型领导与组织盈利能力:社会交换视角
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2025-02-09 DOI: 10.1002/job.2866
Kyoung Yong Kim, Robert C. Liden

Servant leaders emphasize serving others before themselves. Emerging evidence indicates that servant leadership results in a variety of positive outcomes, including favorable job attitudes and enhanced job performance. Extending this line of research, we examine how and when CEO servant leadership benefits the organizational bottom line (e.g., organizational profitability). Drawing upon multisource data from 102 organizations, our ordinary least squares regression analyses reveal that CEO servant leadership is associated with workforce obligation, subsequently leading to enhanced organizational profitability, particularly when workforce exchange ideology is high. The findings suggest that workforce obligation serves as an important mediating mechanism, while workforce exchange ideology acts as a critical boundary condition for the performance effect of CEO servant leadership. This research provides new insights as to how and why servant leadership relates to organizational financial performance.

仆人式领袖强调先为他人服务,再为自己服务。新出现的证据表明,仆人式领导会产生各种积极的结果,包括良好的工作态度和提高的工作绩效。扩展这条研究线,我们考察了CEO服务型领导如何以及何时有利于组织底线(例如,组织盈利能力)。利用来自102个组织的多源数据,我们的普通最小二乘回归分析显示,CEO服务型领导与员工义务相关,从而导致组织盈利能力的增强,特别是当员工意识形态交流高时。研究发现,员工义务是影响CEO服务型领导绩效效应的重要中介机制,而员工交换意识形态是影响CEO服务型领导绩效效应的关键边界条件。这项研究为仆人式领导如何以及为什么与组织财务绩效相关提供了新的见解。
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引用次数: 0
Existing Personal Leadership Prototypes Versus Organizational Leadership Prototypes: How Individuals Manage Tensions Between Leading With Authenticity and Conformity During Their Socialization as Leaders in Organizations 现有的个人领导原型与组织领导原型:作为组织领导者社会化过程中,个人如何处理真实性领导与从众性领导之间的紧张关系
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2025-02-03 DOI: 10.1002/job.2863
Benjamin M. Galvin, Jeffrey S. Bednar, Archie Bates

Based on qualitative data collected at the United States Military Academy (West Point), this research enhances our understanding of how individuals manage tensions between leading with authenticity and organizational pressures for conformity, resulting from a lack of alignment between their existing personal leadership prototypes and organizational prototypes of leadership. Our theoretical model moves beyond existing research on leader identity construction− which largely treats individuals as blank slates as they construct who they will be as leaders in organizations− by highlighting how individuals learn to enact a leadership approach during socialization that fits within their personal zone of acceptable authenticity and the organization's zone of acceptable conformity. During socialization, individuals may experiment with discarding certain aspects of their existing leadership prototype and/or ignore certain aspects of the organization's leadership prototype, resulting in four primary types of leader–organization fit: Pretender, Believer, Maverick, or Rogue. Our model uncovers important outcomes associated with the varying levels of conformity and authenticity characteristic of these four types of leader–organization fit and highlights how one's fit might evolve over time as individuals engage with and learn from experiences as leaders.

基于在美国军事学院(西点军校)收集的定性数据,本研究增强了我们对个人如何管理真实性领导和组织一致性压力之间的紧张关系的理解,这是由于他们现有的个人领导原型和组织领导原型之间缺乏一致性造成的。我们的理论模型超越了现有的关于领导者身份建构的研究,强调了个人如何在社会化过程中学习制定一种领导方法,这种方法适合他们个人可接受的真实性区域和组织可接受的一致性区域。现有的研究在很大程度上把个人视为白纸,因为他们在组织中构建自己的领导者。在社会化过程中,个人可能会尝试放弃现有领导原型的某些方面,或者忽略组织领导原型的某些方面,从而产生四种主要的领导-组织契合型:伪装者、信徒、特立独行者或流氓。我们的模型揭示了与这四种类型的领导者-组织契合度的不同程度的一致性和真实性特征相关的重要结果,并强调了一个人的契合度如何随着时间的推移而演变,因为个人参与并从领导者的经验中学习。
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引用次数: 0
Beyond Synthesis: Elevating Scholarly Contributions in the Age of AI 超越综合:提升人工智能时代的学术贡献
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2025-01-29 DOI: 10.1002/job.2865
Marie T. Dasborough
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引用次数: 0
Well-Being as Having, Loving, Doing, and Being: An Integrative Organizing Framework for Employee Well-Being 作为拥有、爱、做和存在的幸福:员工幸福的综合组织框架
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2025-01-26 DOI: 10.1002/job.2862
Frank Martela

Employee well-being is one of the most studied outcomes in organizational research, operationalized variously as job satisfaction, affective well-being, work engagement, work meaningfulness, and eudaimonic well-being. What is lacking is a unified theoretical framework integrating various disparate research streams around separate well-being indicators. The present work offers such an organizing framework, building on self-determination theory and Erik Allardt's multidimensional theory of well-being. In particular, I distinguish functional well-being from perceived well-being, with the former consisting of three existential conditions associated with particular needs: Having focuses on feeling safe and getting the resources required for survival from work, loving focuses on getting one's interpersonal needs met at work, and doing focuses on getting one's agentic needs for autonomy and competence met at work. Perceived well-being (being) focuses on directly experiencing well-being at work, and I propose that it consists of evaluative, affective, and conative well-being, which largely result from having the three types of needs satisfied at work. I also propose a distinction between the fulfillment pathway to well-being and the frustration pathway to ill-being as two partially independent wellness processes. This integrative framework helps both scholars and practitioners make more informed choices about what dimensions of employee well-being to measure.

员工幸福感是组织研究中研究最多的成果之一,其运作形式有工作满意度、情感幸福感、工作投入、工作意义感和现实幸福感。目前缺乏的是一个统一的理论框架,将各种不同的研究流围绕单独的幸福指标进行整合。目前的工作提供了这样一个组织框架,建立在自决理论和Erik Allardt的多维幸福理论。特别地,我将功能幸福与感知幸福区分开来,前者由与特定需求相关的三种存在条件组成:拥有侧重于感觉安全并从工作中获得生存所需的资源,爱侧重于在工作中满足个人的人际需求,而行动侧重于在工作中满足个人对自主性和能力的代理需求。感知幸福感(being)关注的是在工作中直接体验幸福感,我认为它包括评估性幸福感、情感幸福感和创造性幸福感,这在很大程度上是由于在工作中满足了这三种需求。我还建议将实现通往幸福的途径和挫折通往不健康的途径区分为两个部分独立的健康过程。这一综合框架有助于学者和从业者在衡量员工幸福感的维度方面做出更明智的选择。
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引用次数: 0
Perceiving the Inevitable: Understanding Observer Reactions to Workplace Mistreatment Through the Lens of System Justification Theory 察觉必然性:从制度正当化理论的视角理解观察者对工作场所虐待的反应
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2025-01-23 DOI: 10.1002/job.2854
Zhanna Lyubykh, Laurie J. Barclay, Nick Turner, M. Sandy Hershcovis

System justification theory posits that individuals tend to justify and maintain the status quo. For workplace mistreatment, we argue this tendency can elicit psychological processes in observers that may further disadvantage targets of mistreatment. We propose that organizational climates that are perceived to tolerate mistreatment increase the likelihood that observers perceive specific instances of mistreatment as inevitable. This can activate system justification tendencies in which observers evaluate the mistreatment incident as more legitimate and the target as less legitimate, prompting harmful observer reactions (e.g., minimizing the incident, negatively gossiping about the target). To investigate system justification in observer reactions, we validate a measure of perceived mistreatment inevitability and conduct a multiwave survey to test our hypotheses. Our findings indicate that organizational climates that tolerate mistreatment increase observers' perceptions that specific instances of mistreatment are inevitable, thereby activating processes that prompt observers to justify and maintain the status quo. Theoretical implications include identifying what activates system justification, why observers justify mistreatment, and how these tendencies elicit harmful reactions further disadvantaging targets. Practically, our findings highlight the importance of addressing organizational climates that tolerate mistreatment, avoiding reliance on observers to intervene constructively, and effectively addressing mistreatment to prevent further harm to targets.

制度正当化理论认为个体倾向于正当化和维持现状。对于工作场所虐待,我们认为这种倾向会引发观察者的心理过程,这可能会进一步使虐待目标处于不利地位。我们认为,容忍虐待的组织氛围增加了观察者认为特定虐待事件不可避免的可能性。这可能会激活系统正当化倾向,在这种倾向中,观察者将虐待事件评价为更合理,而目标则不那么合理,从而促使有害的观察者反应(例如,最小化事件,对目标进行负面八卦)。为了研究观察者反应中的系统合理性,我们验证了一种感知虐待必然性的测量方法,并进行了多波调查来检验我们的假设。我们的研究结果表明,容忍虐待的组织氛围增加了观察者的感知,即特定的虐待事件是不可避免的,从而激活了促使观察者证明和维持现状的过程。理论含义包括确定什么激活了系统辩护,为什么观察者为虐待辩护,以及这些倾向如何引发有害反应,进一步对目标不利。实际上,我们的研究结果强调了解决容忍虐待的组织氛围的重要性,避免依赖观察员进行建设性干预,并有效地解决虐待问题以防止对目标的进一步伤害。
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引用次数: 0
Work Engagement in Agile Teams: Extending Multilevel JD-R Theory 敏捷团队中的工作投入:扩展多层次JD-R理论
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2025-01-14 DOI: 10.1002/job.2860
Tom L. Junker, Arnold B. Bakker, Daantje Derks, Jan Luca Pletzer

Teams often fail to mobilize their resources effectively, which can undermine team engagement. Prominent work engagement theories, including Job Demands-Resources (JD-R) theory, have not accounted for this conceptually. By taking a closer look at how teams can mobilize resources through their use of agile work practices (AWPs), we develop a multilevel extension of JD-R theory. First, we propose that agile taskwork (i.e., use of sprint planning and iterative development practices) contributes to team engagement, especially in teams working on complex tasks. Second, we argue that agile teamwork (i.e., frequency of stand-up and retrospective meetings) promotes team engagement only when team role conflict low. We test our hypotheses in a field study involving 110 teams (N = 694 employees) with multisource ratings of job demands and two different operationalizations of team engagement. Our findings demonstrate which AWPs contribute more (vs. less) strongly to team engagement. Moreover, results evidence the boosting principle of JD-R theory at the team-level by showing that resource mobilization through agile taskwork is most engaging in challenging contexts (i.e., high work complexity). We discuss the implications of these findings for JD-R theory and research on collective work engagement.

团队经常不能有效地调动他们的资源,这可能会破坏团队的参与。著名的工作投入理论,包括工作需求-资源(JD-R)理论,并没有从概念上解释这一点。通过仔细研究团队如何通过使用敏捷工作实践(awp)来调动资源,我们开发了JD-R理论的多层次扩展。首先,我们建议敏捷任务工作(例如,使用sprint计划和迭代开发实践)有助于团队参与,特别是在处理复杂任务的团队中。其次,我们认为敏捷团队合作(例如,站立会议和回顾会议的频率)只有在团队角色冲突低的情况下才能促进团队参与。我们在一项涉及110个团队(N = 694名员工)的实地研究中检验了我们的假设,该研究采用了多来源的工作需求评级和两种不同的团队敬业度运作方式。我们的研究结果表明,哪些awp对团队参与的贡献更大(vs.更少)。此外,研究结果表明,在具有挑战性的环境(即高工作复杂性)中,通过敏捷任务工作调动资源最具吸引力,从而在团队层面上证明了JD-R理论的促进原理。我们讨论了这些发现对JD-R理论和集体工作投入研究的意义。
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引用次数: 0
A Star Is Born or Not: Understanding the Star Emergence Gender Gap 明星诞生与否:了解明星出现的性别差距
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2025-01-11 DOI: 10.1002/job.2858
Julia B. Bear, Len J. Treviño, Herman Aguinis

Building on research on star performance, gender, and situational constraints, we introduce a longitudinal process model explaining the gender gap in star emergence. We argue that star emergence is less likely for women than men due to stardom's association with men and masculinity. As a result, situational constraints are more likely to insulate women's performance in terms of knowledge, skills, and abilities development and evaluation (e.g., access to vicarious deliberate practice, biased standards), motivation (e.g., competition intensity, negative interpersonal behavior), and opportunity (e.g., access to high potential tasks, partner supportiveness in the extra-work environment). We theorize that these factors lead to insulation cycles that reduce the likelihood of women emerging as stars over time. We also offer propositions about mitigators (e.g., strategic diversity goals and influential sponsors) that might attenuate these insulating effects. Finally, we discuss theoretical implications of understanding gender gaps in star emergence (e.g., performance insulation as gender inequity, the importance of a longitudinal perspective, insulation cycles, and star longevity) and practical implications for organizations to create equitable environments for star emergence (e.g., focusing on performance equity and facilitating gender inclusivity). We conclude that greater insight into the role of gender in star performance can also contribute to the broader understanding of gender gaps in organizations.

基于对明星绩效、性别和情境约束的研究,我们引入了一个纵向过程模型来解释明星涌现中的性别差异。我们认为,由于明星与男性和男子气概的联系,女性比男性更不可能成为明星。因此,情境约束更有可能隔离女性在知识、技能和能力发展和评估方面的表现(例如,获得替代性的刻意练习、有偏见的标准)、动机(例如,竞争强度、消极的人际行为)和机会(例如,获得高潜力任务、工作外环境中的伴侣支持)。我们的理论是,这些因素导致了绝缘循环,随着时间的推移,这种循环降低了女性成为明星的可能性。我们还提供了关于缓解措施的建议(例如,战略多样性目标和有影响力的赞助商),这些建议可能会减弱这些隔离效应。最后,我们讨论了理解明星出现中的性别差异的理论意义(例如,绩效隔离作为性别不平等,纵向视角的重要性,隔离周期和明星寿命)以及组织为明星出现创造公平环境的实际意义(例如,关注绩效平等和促进性别包容性)。我们的结论是,更深入地了解性别在明星绩效中的作用,也有助于更广泛地理解组织中的性别差距。
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引用次数: 0
Achieving Construct Clarity Through Perceived Workplace Exclusion: A Critical Literature Analysis and Proposed Model 通过感知工作场所排斥实现结构清晰:批判性文献分析和拟议模型
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2025-01-09 DOI: 10.1002/job.2851
Christina L. Stamper, Isabel Metz, Lynn M. Shore

There are many researchers who believe that workplace exclusion is a unique construct and worthwhile to study; however, there is also significant inconsistency across existing research in definitions and explanations. These variations illustrate the practical and investigative need for a more precise approach that can be consistently utilized to facilitate a common and deeper understanding of workplace exclusion. To this end, we build a bridge across the different perspectives to establish a clearer conceptual foundation. Our work focuses on the target's belief that they are being excluded, represented by the proposed concept of perceived workplace exclusion. We first analyze definitions and theoretical logic drawn from representative publications found across literatures on exclusion, mistreatment, and diversity by applying Suddaby's criteria for construct clarity. Our results show the presence of multiple definitions, an absence of clear differentiation from similar constructs, confusing contextual descriptions and approaches, and utilization of multiple, inconsistent theoretical perspectives. We then utilize valuable insights from our analysis, along with logic drawn from the perceived organizational membership framework, to craft the concept of perceived workplace exclusion. Through our work, we generate propositions and research questions to stimulate future research efforts that will result in significant theoretical advancement and accumulated knowledge.

许多研究人员认为,职场排斥是一种独特的概念,值得研究;然而,现有研究在定义和解释上也存在显著的不一致。这些变化表明,在实践和调查中需要一种更精确的方法,这种方法可以始终如一地用于促进对工作场所排斥的共同和更深入的理解。为此,我们搭建了一座跨越不同视角的桥梁,以建立更清晰的概念基础。我们的工作侧重于目标的信念,即他们被排除在外,由提出的感知工作场所排斥的概念来代表。我们首先运用Suddaby的结构清晰度标准,分析了排斥性、虐待性和多样性等文献中代表性出版物的定义和理论逻辑。我们的研究结果表明,存在多种定义,缺乏对类似结构的明确区分,令人困惑的上下文描述和方法,以及使用多种不一致的理论观点。然后,我们利用从我们的分析中获得的有价值的见解,以及从感知组织成员框架中得出的逻辑,来制作感知工作场所排斥的概念。通过我们的工作,我们产生命题和研究问题,以刺激未来的研究工作,这将导致重大的理论进步和积累的知识。
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引用次数: 0
Surface Acting Loss Spirals: Getting Unstuck With Recovery Activities 表面作用损失螺旋:摆脱恢复活动
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2025-01-08 DOI: 10.1002/job.2859
Gordon M. Sayre, Nai-Wen Chi, Alicia A. Grandey

In service work, emotional labor is primarily performed by surface acting (modifying expressions) and deep acting (modifying moods). Deep acting is clearly more effective for performance and less costly to health, raising the question—why do employees use the less effective strategy of surface acting? Conservation of resources theory suggests that when employees lack sufficient energy resources, they are more likely to conserve resources and rely on less effective surface acting, which creates future resource loss (i.e., a loss spiral). We test this spiral prediction, while also integrating the effort-recovery model to propose after-work activities as a means of slowing resource loss spirals. Across two experience sampling studies of full-time service workers, we find support for a resource loss spiral through surface acting in Study 1 and partial support in Study 2. Further, low-effort activities like relaxing after work allowed employees to slow the loss spirals from surface acting in both studies. We conclude that the “poor get poorer” (maintaining surface acting) over time, whereas recovery after work effectively breaks the loss spiral of surface acting. Our study expands theoretical understanding of the resource-based view of emotional labor and practical advice for how to replenish workers' resources over time.

在服务工作中,情绪劳动主要表现为表层行为(修饰表情)和深层行为(修饰情绪)。深层表演显然对表现更有效,对健康的成本更低,这就提出了一个问题——为什么员工使用效果较差的表层表演策略?资源守恒理论认为,当员工缺乏足够的能量资源时,他们更有可能节约资源,并依赖于效率较低的表面行为,从而造成未来的资源损失(即损失螺旋)。我们测试了这个螺旋预测,同时也整合了努力-恢复模型,提出下班后的活动作为减缓资源损失螺旋的一种手段。通过对全职服务人员的两项经验抽样研究,我们在研究1和研究2中发现了通过表面行为支持资源损失螺旋的证据。此外,在两项研究中,像下班后放松这样的低强度活动可以让员工减缓表面行为带来的损失螺旋。我们的结论是,随着时间的推移,“穷人变得更穷”(维持表面作用),而工作后的恢复有效地打破了表面作用的损失螺旋。我们的研究扩展了情绪劳动资源基础观的理论认识,并为如何随着时间的推移补充员工的资源提供了实用的建议。
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引用次数: 0
Correction to “Working From Everywhere: The Future of Work and Inclusive Organizational Behavior (IOB)” 对“无处不在的工作:工作和包容性组织行为的未来”的更正
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2025-01-08 DOI: 10.1002/job.2855

The correct and complete reference is:

Georgiadou, A., Amari, A., Swalhi, A., & Hofaidhllaoui, M. (2024). How Does Perceived Organizational Support Improve Expatriates' Outcomes During Global Crises? The Mediating Role of the Ethical Organizational Climate in Global Organizations. Journal of International Management, 30(3), 101131. https://doi.org/10.1016/j.intman.2024.101131.

Mustafa Özbilgin's affiliation was incorrect in the published version. The correct affiliation is:

Brunel University of London, London, UK.

We apologize for these errors.

正确完整的参考文献是:Georgiadou, A., Amari, A., Swalhi, A., &;霍菲德莱维,M.(2024)。感知组织支持如何在全球危机中改善外派人员的结果?伦理组织氛围在全球组织中的中介作用。国际管理学报,30(3),101131。在公布的版本中,https://doi.org/10.1016/j.intman.2024.101131.Mustafa Özbilgin的隶属关系是错误的。正确的归属是:伦敦布鲁内尔大学,伦敦,英国。我们为这些错误道歉。
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引用次数: 0
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Journal of Organizational Behavior
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