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Inclusion near and far: A qualitative investigation of inclusive organizational behavior across work modalities and social identities 远近包容:跨工作模式和社会身份的包容性组织行为定性调查
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2024-02-27 DOI: 10.1002/job.2779
Lindsay Y. Dhanani, Mohsin Sultan, Carolyn T. Pham, Keisuke Mikami, Daniel Ryan Charles, Hannah A. Crandell

Though there are clear benefits of being included at work, important questions about employees' views and experiences of workplace inclusion remain unanswered. First, scholars have tended to adopt a one-size-fits-all approach that assumes that inclusion is viewed and experienced similarly by all employees, regardless of their social identities. Moreover, there have been rapid shifts in work modalities over the last few years, and it is currently unclear how modality impacts inclusion and if that impact is similar across all employees. To address these questions, we leveraged qualitative data from a demographically diverse sample to examine how employees define workplace inclusion, what practices and behaviors employees associate with feeling included, how social identities shape definitions and experiences of inclusion, and the modalities in which employees feel the most included. Results indicated that employees primarily define workplace inclusion as being accepted and treated equally regardless of their identities, being integrated into decision-making, and expressing themselves authentically. Though employees defined inclusion similarly regardless of their social identities, the importance of specific inclusion practices differed across subgroups. Finally, employees felt more included when working in person, though minoritized employees were more likely to prefer remote work. Theoretical and practical implications regarding inclusion are discussed.

摘要尽管工作中的包容有明显的好处,但有关员工对工作场所包容的看法和体验的重要问题仍未得到解答。首先,学者们倾向于采用 "一刀切 "的方法,假定所有员工,无论其社会身份如何,对包容的看法和体验都是相似的。此外,在过去几年中,工作模式发生了迅速变化,目前还不清楚工作模式如何影响包容性,以及这种影响是否对所有员工都相似。为了解决这些问题,我们利用来自不同人群样本的定性数据,研究了员工如何定义工作场所的包容性、员工将哪些实践和行为与融入感联系在一起、社会身份如何影响包容性的定义和体验,以及员工最有融入感的工作模式。结果表明,员工对工作场所包容性的主要定义是,无论其身份如何,都能被接受并受到平等对待,能融入决策,以及能真实地表达自己。尽管员工对包容的定义与他们的社会身份类似,但在不同的亚群体中,具体包容做法的重要性却有所不同。最后,尽管少数族裔员工更倾向于远程工作,但他们在亲自工作时更能感受到融入感。本文讨论了包容性的理论和实践意义。
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引用次数: 0
STEMming the tide: New perspectives on careers and turnover STEMming the tide:职业与人员流动的新视角
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2024-02-25 DOI: 10.1002/job.2780
Kohyar Kiazad, Simon Lloyd D. Restubog, Peter W. Hom, Alessandra Capezio, Brooks Holtom, Thomas Lee

The question of why so many people leave science, technology, engineering and mathematics (STEM) jobs continues to echo through social science research and Government policy. This is not surprising given the considerable investments into uptake and quality of STEM education and that STEM workers have a pivotal role to play in addressing current and future grand challenges. Yet, too many individuals with tertiary degrees in STEM—disproportionately women, racial minorities, and the underprivileged—leave or pursue careers in non-STEM fields. While demand for employment in STEM continues to grow, such persistent STEM defections present a significant challenge. We offer an integrative special issue of eight empirical articles capturing current thinking and evidence on employee retention and turnover, both within and beyond the realm of STEM. Our thematic analysis of the articles reveals overarching themes around the fundamental question of why people choose to stay in their jobs and why they leave. From this, we provide a future research agenda recognizing the myriad work and nonwork factors influencing the desire and ability to stay in one's chosen profession, particularly in critical sectors where gender and minority attrition rates prevail.

摘要 为什么会有如此多的人离开科学、技术、工程和数学(STEM)工作岗位,这个问题一直在社会科学研究和政府政策中回响。这并不奇怪,因为对 STEM 教育的吸收和质量进行了大量投资,而且 STEM 工作人员在应对当前和未来的重大挑战中发挥着关键作用。然而,太多拥有科学、技术、工程和数学高等教育学位的人,尤其是女性、少数种族和弱势群体,离开或从事非科学、技术、工程和数学领域的职业。虽然 STEM 领域的就业需求持续增长,但这种持续的 STEM 人才流失现象是一个重大挑战。本特刊由八篇实证性文章组成,囊括了当前有关 STEM 领域内外员工留用和流失的观点和证据。我们对这些文章进行了专题分析,发现了围绕 "人们为何选择留在工作岗位上以及为何离职 "这一根本问题的首要主题。在此基础上,我们提出了未来的研究议程,认识到无数工作和非工作因素影响着人们留在所选职业的愿望和能力,尤其是在性别和少数族裔流失率普遍较高的关键部门。
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引用次数: 0
Mind the misalignment: The moderating role of daily social sleep lag in employees' recovery processes 注意错位:日常社交睡眠滞后对员工恢复过程的调节作用
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2024-02-13 DOI: 10.1002/job.2777
Jette Völker, Theresa J. S. Koch, Monika Wiegelmann, Sabine Sonnentag

Circadian processes are important for employees and organizations yet have been relatively underexplored in recovery research. Thus, we embed the concept of circadian misalignment into the recovery literature by investigating the moderating role of employees' daily social sleep lag (i.e., a discrepancy between employees' actual and biologically preferred sleep–wake times) in their recovery processes. Building on the effort-recovery model and a circadian perspective on recovery, we propose that low relaxation and mastery experiences explain the relationship between workplace interpersonal conflicts and low next-morning vigor. Concerning circadian misalignment, we investigated whether daily social sleep lag impedes the occurrence and effectiveness of after-work recovery experiences (i.e., moderates the relationships with interpersonal conflicts and vigor, respectively). Results of a daily diary study with 274 employees (1926 days) demonstrated that low mastery experiences, but not relaxation, explained the negative association between interpersonal conflicts and next-morning vigor. Additionally, mastery experiences translated less to next-morning vigor on days with high (vs. low) social sleep lag. Investigating circadian misalignment can thus help determine under which circumstances employees best recover from work, highlighting the need to take circadian processes into account in recovery research.

昼夜节律过程对员工和组织都很重要,但在恢复研究中却相对缺乏探索。因此,我们将昼夜节律失调的概念纳入到恢复研究中,研究员工的日常社会睡眠滞后(即员工的实际睡眠时间与生理偏好的睡眠-觉醒时间之间的差异)在其恢复过程中的调节作用。在努力-恢复模型和昼夜节律恢复视角的基础上,我们提出,放松和掌握经验不足可以解释工作场所人际冲突与第二天早上活力不足之间的关系。关于昼夜节律失调,我们研究了日常社交睡眠滞后是否会阻碍下班后恢复体验的发生和效果(即分别调节与人际冲突和活力之间的关系)。对 274 名员工(1926 天)进行的每日日记研究结果表明,低掌握体验(而非放松体验)解释了人际冲突与第二天早晨活力之间的负相关。此外,在社交睡眠滞后程度较高(相对于较低)的日子里,掌握经验对第二天早晨活力的影响较小。因此,对昼夜节律失调的调查有助于确定在何种情况下员工的工作恢复效果最佳,从而突出了在恢复研究中考虑昼夜节律过程的必要性。
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引用次数: 0
Ghostwriters in the machine: Openly appreciating AI tools and humans who helped us 机器中的鬼才公开感谢人工智能工具和帮助过我们的人类
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2024-02-12 DOI: 10.1002/job.2778
Marie T. Dasborough
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引用次数: 0
An examination of shared leadership configurations and their effectiveness in teams 对团队中共同领导力配置及其有效性的研究
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2024-02-10 DOI: 10.1002/job.2774
Melissa Chamberlin, Jennifer D. Nahrgang, Hudson Sessions, Bart de Jong

A key challenge in the shared leadership literature has been a limited understanding of how multiple leadership activities are shared across team members and roles. We address this issue by conceptualizing and operationalizing shared leadership using both its content (i.e., what leadership roles are shared) and distribution (i.e., how leadership is shared across members and roles). In an exploratory study comprised of 129 work teams, we use latent profile analysis (LPA) to identify multiple shared leadership configurations that vary in the extent of sharing. Our second study of 103 MBA teams supports these findings and further (a) considers what shared leadership configurations have the greatest influence on team effectiveness, (b) examines the mediating role of teamwork processes, and (c) investigates the moderating role of temporal dispersion. We advance current research by demonstrating that shared leadership typically manifests in collective (i.e., members share all leadership roles) and distributed configurations (i.e., members hold one leadership role while other members hold other leadership roles), which has implications for team processes and effectiveness. Specifically, we show that collective configurations have higher team effectiveness (compared to distributed configurations) owing to improved teamwork processes and observe that these effects are more pronounced when temporal dispersion is high.

共享领导力文献中的一个主要挑战是对团队成员和角色之间如何共享多种领导力活动的理解有限。为了解决这个问题,我们通过共享领导力的内容(即共享哪些领导角色)和分布(即领导力如何在不同成员和角色之间共享)来对共享领导力进行概念化和操作化。在一项由 129 个工作团队组成的探索性研究中,我们利用潜在特征分析(LPA)确定了在共享程度上各不相同的多种共享领导力配置。我们对 103 个 MBA 团队进行的第二项研究支持了这些发现,并进一步(a)考虑了哪些共享领导力配置对团队效率的影响最大,(b)研究了团队合作过程的中介作用,以及(c)调查了时间分散的调节作用。我们通过证明共享领导力通常表现为集体配置(即成员共享所有领导角色)和分散配置(即成员担任一种领导角色,而其他成员担任其他领导角色)来推进当前的研究,这对团队流程和有效性都有影响。具体而言,我们的研究表明,与分布式配置相比,集体配置由于改善了团队合作过程而具有更高的团队效率。
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引用次数: 0
The benefits of inclusive organizational behavior: Why diversity climate improves mental health and retention among women during a crisis 包容性组织行为的益处:多元化氛围为何能改善危机中妇女的心理健康并留住她们
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2024-01-29 DOI: 10.1002/job.2768
Christina N. Lacerenza, Stefanie K. Johnson, Brittany Lambert, H. Phoenix Van Wagoner

The sudden proliferation of virtual work and isolation during the COVID-19 pandemic has resulted in mental health concerns and increased workplace exits, particularly for women. We examine how inclusive organizational behavior in the form of a positive diversity climate impacts stereotype threat, anxiety, and turnover intentions. Across two studies, we find support for the relationship between diversity climate and stereotype threat for women which relates to anxiety and turnover intentions. Capitalizing on a naturalistic experiment created by COVID-19, we find women report significant increases in anxiety and turnover intentions after the initial stay-at-home orders. We explore the impact to mental health further and find that women working in an organization with a low diversity climate exhibited symptoms that increased to severe levels of anxiety (based on validated clinical cut-offs) after the initial stay-at-home orders. In contrast, women working in a more positive diversity climate did not experience as drastic an increase in anxiety. We interpret these findings through the lens of the job demands–resources model; as a critical job resource, diversity climate reduces gender-specific job demands for women (i.e., stereotype threat), providing them the ability to cope when they are faced with unforeseen job demands.

在 COVID-19 大流行期间,虚拟工作的突然扩散和隔离导致了心理健康问题和职场离职的增加,尤其是对女性而言。我们研究了以积极的多元化氛围为形式的包容性组织行为如何影响刻板印象威胁、焦虑和离职意向。通过两项研究,我们发现多元化氛围与女性刻板印象威胁之间的关系得到了支持,而女性刻板印象威胁又与焦虑和离职意向有关。通过利用 COVID-19 创建的自然实验,我们发现女性在接到最初的家庭订单后,焦虑和离职意向会显著增加。我们进一步探讨了对心理健康的影响,发现在一家多元化氛围较差的组织工作的女性,在最初的留职命令下达后,其焦虑症状上升到了严重的程度(根据经过验证的临床临界值)。相比之下,在多元化氛围较为积极的组织中工作的女性,其焦虑程度并没有急剧上升。我们从工作需求-资源模型的角度来解释这些研究结果:作为一种重要的工作资源,多元化氛围降低了女性的性别特定工作需求(即刻板印象威胁),使她们在面对不可预见的工作需求时有能力应对。
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引用次数: 0
Gig work and gig workers: An integrative review and agenda for future research Gig work and gig workers:综合评论与未来研究议程
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2024-01-24 DOI: 10.1002/job.2775
Dongyuan Wu, Jason L. Huang

Gig workers have become an important component of the contemporary workforce and have generated extensive interest among researchers. The purpose of this article is to provide an integrative review of the literature on gig workers. Consistent with the more recent studies, we adopt a broad definition of gig work, which is characterized by the temporary nature of the work, project-based compensation, work flexibility, and non-membership in an organization. We first discuss the major themes in the literature based on an input–process–output framework. Specifically, we review what factors drive individuals to engage in gig work, how gig work impacts gig workers based on four theoretical approaches, and what outcomes individuals experience as a result of engaging in gig work. Based on the literature review, we highlight six future research agendas. We also discuss practical implications for gig workers, traditional organizations, digital labor platforms, and society.

吉普赛工人已成为当代劳动力的重要组成部分,并引起了研究人员的广泛兴趣。本文旨在对有关 "零工 "的文献进行综合评述。与最近的研究一致,我们对 "零工 "采用了广义的定义,其特点是工作的临时性、基于项目的报酬、工作的灵活性以及不属于某个组织。我们首先基于投入-过程-产出框架讨论文献中的主要议题。具体来说,我们回顾了哪些因素促使个人从事临时工工作,基于四种理论方法的临时工工作如何影响临时工,以及个人从事临时工工作的结果。在文献综述的基础上,我们强调了未来的六个研究议程。我们还讨论了对临时工、传统组织、数字劳动平台和社会的实际影响。
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引用次数: 0
Resetting relationship trajectories: A reconceptualization of the relationship repair process 重置关系轨迹:重新认识关系修复过程
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2024-01-21 DOI: 10.1002/job.2769
Mara Olekalns, Brianna Barker Caza

Negative events within and outside of work can disrupt coworkers' relationships, triggering a re-evaluation of relationship quality. The subjective experience of these events – which we term relationship threats – harms relationships, resulting in long-lasting negative interpersonal and organizational consequences. Coworkers' responses to a relationship threat determine whether relationships are repaired or whether the threat leads to a loss of commitment, lowered satisfaction, and increased negative affect. Because of the critical role that relationships play in organizational life, it is vital that we have a comprehensive understanding of the repair process. To date, researchers have focused on one of three repair processes: trust repair. In reconceptualizing relationship repair, we flesh out the remaining two processes: relationship work and sensemaking. Our reconceptualization balances the restorative actions that mitigate in-the-moment harm with those that sustain these benefits over time. We expand our understanding of relationship repair by highlighting the role that narrative foundations play in determining a relationships' vulnerabilities and determining effective repair processes. We highlight the importance of considering relationship threats as events embedded within a relationship's history; identify narrative foundations as a bridging mechanism between disrupted relationships and their repair; and expand our conceptualization of the processes that repair relationships.

工作内外的负面事件会破坏同事之间的关系,引发对关系质量的重新评估。这些事件的主观体验--我们称之为 "关系威胁"--会损害人际关系,造成长期的人际和组织负面影响。同事对人际关系威胁的反应决定了人际关系是得到修复,还是会导致承诺的丧失、满意度的降低和负面情绪的增加。由于人际关系在组织生活中扮演着至关重要的角色,我们必须全面了解人际关系的修复过程。迄今为止,研究人员主要关注三种修复过程中的一种:信任修复。在重新认识关系修复的过程中,我们充实了其余两个过程:关系工作和感知建立。我们的概念重构平衡了缓解当下伤害的修复行动和长期保持这些益处的修复行动。我们通过强调叙事基础在确定关系的脆弱性和有效修复过程中所起的作用,扩展了我们对关系修复的理解。我们强调了将关系威胁视为嵌入关系历史中的事件的重要性;将叙事基础确定为中断关系与修复关系之间的桥梁机制;并扩展了我们对关系修复过程的概念化。
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引用次数: 0
Time and change: A meta-analysis of temporal decisions in longitudinal studies 时间与变化:纵向研究中的时间决策荟萃分析
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2024-01-19 DOI: 10.1002/job.2771
Helen Hailin Zhao, Abbie J. Shipp, Kameron Carter, Erik Gonzalez-Mulé, Erica Xu

Longitudinal research has grown in popularity in the field of management and organizations. However, the literature has neglected to consider the important ways in which researchers' temporal decisions can influence observed change in longitudinal studies. Researchers must make a set of temporal decisions to capture change, such as the temporal precision of the hypothesized form of change, the selection of a sample that is expected to exhibit the change, the choice of variables to be measured repeatedly, the frequency of measurements, and the time interval between measurements. However, these decisions typically are based on “educated guesses,” which makes their effects on the observed change unclear. In this paper, we develop a conceptual framework to explain how temporal decisions influence observed change and validate it by meta-analyzing longitudinal studies (k = 268). Specifically, we found that observed change is affected by hypotheses (i.e., temporal precision), the sample (i.e., presence of a change trigger), variables (i.e., variable type and rating source), and measurement occasions (i.e., frequency and time interval). These findings offer insights into the importance of making informed temporal decisions. The implications of our findings are broad and applicable across research streams and theoretical traditions.

纵向研究在管理和组织领域越来越受欢迎。然而,文献中却忽略了研究人员的时间决策会影响纵向研究中观察到的变化的重要方式。研究人员必须做出一系列时间决策来捕捉变化,如假设变化形式的时间精确性、选择预期表现出变化的样本、选择重复测量的变量、测量频率以及测量之间的时间间隔。然而,这些决定通常都是基于 "有根据的猜测",因此它们对观察到的变化的影响并不明确。在本文中,我们建立了一个概念框架来解释时间决策如何影响观察到的变化,并通过对纵向研究(k = 268)进行元分析来验证这一框架。具体来说,我们发现观察到的变化会受到假设(即时间精度)、样本(即是否存在变化触发因素)、变量(即变量类型和评级来源)以及测量场合(即频率和时间间隔)的影响。这些发现使我们深入了解了做出明智的时间决策的重要性。我们的研究结果影响广泛,适用于各种研究流派和理论传统。
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引用次数: 0
Laying the groundwork for corporate social responsibility: Behavioral ethics in high-hazard organizations 为企业社会责任奠定基础:高危组织中的行为伦理
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2024-01-18 DOI: 10.1002/job.2772
Ivana Milosevic, A. Erin Bass

Using findings from an inductive study of two high-hazard organizations and insights from behavioral ethics literature, we build a model illustrating the behavioral foundations of Corporate Social Responsibility (CSR). We show that employees in high-hazard organizations scrutinize their work, actively deciding how to alter work tasks and boundaries and persevering through obstacles to lay the groundwork for CSR. Central to this process is employee moral awareness—the awareness of one's activities and the consequences those activities may have on others—through which they translate organizational hazards into their work decisions. Our findings further suggest that moral awareness is more dynamic than previously conceptualized, continually assembled, and reassembled through the active exchange and deployment of scientific and moral principles. In contrast to the extant literature that prioritizes the unitary nature of CSR and its top-down effects, our findings uncover individual-level ethical decisions as its foundation and identify moral awareness and work scrutinization as mechanisms through which individuals lay the groundwork for CSR.

利用对两家高危组织的归纳研究结果和行为伦理文献中的见解,我们建立了一个模型,说明企业社会责任(CSR)的行为基础。我们发现,高危组织的员工会仔细检查自己的工作,积极决定如何改变工作任务和界限,并克服困难,为企业社会责任奠定基础。这一过程的核心是员工的道德意识--对自己的活动以及这些活动可能对他人造成的后果的认识--通过这种意识,他们将组织的危险转化为自己的工作决策。我们的研究结果进一步表明,道德意识比以往的概念更为动态,它通过科学和道德原则的积极交流和运用而不断组合和重新组合。与将企业社会责任的单一性及其自上而下的影响放在首位的现有文献相比,我们的研究结果揭示了作为企业社会责任基础的个人层面的道德决策,并将道德意识和工作审查确定为个人为企业社会责任奠定基础的机制。
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引用次数: 0
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Journal of Organizational Behavior
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