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Trimming the fat: Identifying 15 underlying concepts from 26 in the social skills domain 删减赘肉:从社交技能领域的26个概念中找出15个潜在概念
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2024-11-20 DOI: 10.1002/job.2846
Roxanne L. Ross, Allison A. Toth, Eric D. Heggestad, George C. Banks

A large number of concepts have been proposed to describe social skills and explain social goal attainment. In this work, we identified dozens of such concepts, which have been studied for many decades across a wide variety of social science disciplines. It has been suggested that the social skills literature lacks parsimony and conceptual clarity. We take stock of these challenges and describe their origins. We identify three conceptual limitations that impede progress studying social skills and social goal attainment: redundancy (i.e., jangle fallacy), conflation (i.e., haphazard mixing of different conceptual types), and drift (i.e., jingle fallacy). We used best practices for concept revision and development, assisted by the use of machine learning, to undertake domain-level conceptual clarification, analyzing 756 definitions across six decades of research. This process led us to propose 15 core social skills-related concepts (a 42% reduction). These concepts were located within the social skills framework to begin to depict how they might relate to one another during the pursuit of social goals. This paper contributes to theory by decluttering, organizing, and simplifying the messy and redundant social skills literature and, by doing so, improves theoretical clarity. We close by suggesting areas for future research.

人们提出了大量概念来描述社会技能和解释社会目标的实现。在这项工作中,我们确定了数十个这样的概念,这些概念已经在广泛的社会科学学科中研究了数十年。有人认为,社会技能文献缺乏解析性和概念清晰度。我们对这些挑战进行了总结,并描述了它们的起源。我们指出了阻碍社会技能和社会目标实现研究取得进展的三个概念局限性:冗余(即谬误)、混淆(即不同概念类型的随意混合)和漂移(即谬误)。我们利用概念修订和发展的最佳实践,并在机器学习的辅助下,进行了领域级的概念澄清,分析了六十年研究中的 756 个定义。通过这一过程,我们提出了 15 个与社交技能相关的核心概念(减少了 42%)。这些概念被定位在社会技能框架内,开始描绘它们在追求社会目标的过程中如何相互关联。本文对杂乱冗余的社会技能文献进行了整理、组织和简化,从而提高了理论的清晰度。最后,我们对未来的研究领域提出了建议。
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引用次数: 0
Fresh as a daisy: Within-person associations between sleep, vitality, and self- and other-rated job performance 新鲜如雏菊:睡眠、活力、自我评价和他人评价的工作表现之间的个人联系
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2024-11-17 DOI: 10.1002/job.2844
Loes Abrahams, Joeri Hofmans, Filip De Fruyt

From a resource perspective, employees' sleep quality, sleep duration, and feelings of vitality are believed to predict important work-related outcomes. However, many studies ignore the dynamic nature of the constructs or rely primarily on self-reported data. Including both self- and other-ratings of daily job performance, we examined the extent to which daily sleep quality and duration predict daily job performance, and whether these relationships are mediated by vitality. Student teachers (N = 165), internship supervisors (N = 97), and students (i.e., targets; N = 69 classes) participated in an experience sampling study with morning assessments of sleep duration and quality (n = 1,762 and n = 869), and two daily assessments of vitality (n = 2,207) and performance (self-, supervisor-, and target-rated; n = 2,160, n = 1,113, and n = 1,087). Multilevel path analyses suggested that 1) sleep quality but not duration predicted individuals' vitality and self- and target-rated job performance, 2) vitality was positively associated with performance according to each rating source, and 3) midday vitality did not predict afternoon performance, nor did it mediate the relationship between sleep and afternoon performance. Implications for theory and practice are discussed.

从资源的角度来看,员工的睡眠质量、睡眠时间和活力感被认为可以预测与工作相关的重要结果。然而,许多研究忽视了这些因素的动态性质,或主要依赖于自我报告数据。通过对日常工作表现的自评和他评,我们研究了日常睡眠质量和持续时间对日常工作表现的预测程度,以及这些关系是否受活力的影响。学生教师(人数=165)、实习指导教师(人数=97)和学生(即实习对象;人数=69个班级)参与了一项经验抽样研究,其中包括对睡眠时间和质量的早晨评估(人数=1762和869),以及对活力(人数=2207)和工作表现(自我、指导教师和实习对象评分;人数=2160、1113和1087)的两次日常评估。多层次路径分析表明:1)睡眠质量(而非持续时间)可预测个人的活力、自我评分和目标评分的工作绩效;2)根据每个评分来源,活力与绩效呈正相关;3)中午的活力不能预测下午的绩效,也不能调节睡眠与下午绩效之间的关系。本文讨论了这一研究对理论和实践的启示。
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引用次数: 0
Flattering or embarrassing your boss? An integrated perspective on newcomers' ingratiation, supervisors' responses, and work outcomes 奉承还是让老板难堪?新员工的讨好、主管的反应和工作成果的综合视角
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2024-11-12 DOI: 10.1002/job.2843
Shaoxue Wu, Michelle Xue Zheng, Dan Ni, Chong Chen, Manyi Wang, Wen Wu, Huaiyuan Zhai

Ingratiation seems to be extremely useful in the initial stage of interpersonal interaction. Recently, scholars have drawn attention to the role of ingratiation in the special context of newcomer socialization, arguing that ingratiation can help newcomers build a positive image in the work setting. In this research, we first propose that two types of ingratiation—excessive ingratiation and seamless ingratiation—can be distinguished and develop a measurement instrument for them. Second, based on affective events theory, we explore how newcomers' excessive ingratiation and seamless ingratiation lead to different socialization outcomes by stimulating distinct emotional and behavioral responses from their supervisors. The results of two experiments and a multisource weekly survey conducted for 10 consecutive weeks reveal that newcomers' excessive ingratiation triggers supervisors' embarrassment and interaction avoidance, and ultimately hinders newcomer socialization; in contrast, seamless ingratiation evokes supervisors' pride and information sharing and ultimately promotes socialization outcomes. Supervisor narcissism weakens the relationship between excessive ingratiation and embarrassment but strengthens the relationship between seamless ingratiation and pride. Theoretical contributions, practical implications, and directions for future research are discussed.

在人际交往的初始阶段,讨好似乎是非常有用的。近年来,学者们开始关注讨好在新员工社会化的特殊背景下的作用,认为讨好可以帮助新员工在工作环境中建立积极的形象。在本研究中,我们首先提出了两种类型的讨好—过度讨好和无缝讨好—可以区分,并开发了一种测量工具。其次,基于情感事件理论,我们探讨了新人的过度讨好和无缝讨好如何通过刺激上司不同的情绪和行为反应而导致不同的社会化结果。两个实验和一项连续10周的多源每周调查结果表明,新员工的过度讨好引发了主管的尴尬和互动回避,最终阻碍了新员工的社会化;而无缝的讨好则唤起了管理者的自豪感和信息共享,最终促进了社会化结果。管理者自恋弱化了过度讨好与尴尬之间的关系,强化了无缝讨好与骄傲之间的关系。讨论了理论贡献、实践意义和未来研究方向。
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引用次数: 0
Unveiling the nature of peer development groups: A systematic review, conceptual framework, and research pathways 揭示同伴发展群体的本质:系统回顾、概念框架和研究途径
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2024-11-10 DOI: 10.1002/job.2845
Roman Terekhin, S. R. Aurora

This research provides a systematic review of the literature on peer development groups (PDGs), a promising yet underexplored tool for individual and leadership development. Despite the growing interest in PDGs from both scholars and practitioners, the field remains fragmented, with inconsistent terminologies and limited theoretical grounding. This review seeks to clarify the core components, boundary conditions, inputs, processes, and outcomes of effective PDGs in professional settings, addressing the confusion and gaps in existing research. By adopting an adjudication approach, we provide a comprehensive synthesis of the evidence regarding the defining characteristics of PDGs and their impacts on individual development. We propose a new, scholarly definition of PDGs as organized small groups consisting of members of perceived similar status and roles who regularly meet to foster mutual growth by providing a supportive environment and a flexible agenda. We develop a conceptual framework that links key variables influencing PDG effectiveness and offers actionable insights for both researchers and practitioners. Our findings highlight opportunities for future research and suggest practical implications for implementing PDGs in organizational settings, ultimately contributing to a more cohesive and theoretically informed understanding of this valuable developmental practice.

同伴发展小组(PDGs)是一种前景广阔但尚未得到充分开发的个人和领导力发展工具,本研究对有关同伴发展小组的文献进行了系统回顾。尽管学者和实践者对同伴发展小组的兴趣与日俱增,但这一领域仍然支离破碎,术语不统一,理论基础有限。本综述旨在澄清专业环境中有效的 PDGs 的核心要素、边界条件、投入、过程和结果,解决现有研究中的混乱和空白。通过采用一种评判方法,我们对职业发展目标的定义特征及其对个人发展的影响方面的证据进行了全面综合。我们提出了一个新的、学术性的 PDGs 定义,即有组织的小型团体,由被认为具有相似地位和角色的成员组成,他们定期聚会,通过提供支持性环境和灵活的议程来促进共同成长。我们建立了一个概念框架,将影响 PDG 成效的关键变量联系起来,为研究人员和从业人员提供可操作的见解。我们的研究结果强调了未来研究的机会,并提出了在组织环境中实施 PDG 的实际意义,最终有助于对这一宝贵的发展实践形成更有凝聚力、更有理论依据的理解。
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引用次数: 0
Only time will tell: How teams centralize their voice around competent members over time to perform better 只有时间会告诉我们:随着时间的推移,团队如何将他们的声音集中在有能力的成员身上,从而表现得更好
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2024-11-06 DOI: 10.1002/job.2842
Jing Wu, Subrahmaniam Tangirala, Daan van Knippenberg, Rui Shu

We posit that time significantly impacts how voice—members' expression of work-related ideas—becomes unequally distributed within teams. Building upon insights from expectation states theory (EST), we propose that over time, voice becomes more centralized in teams, especially around members who are more competent than others. Moreover, we argue that teams whose members are higher in conscientiousness or openness to experience are better able to place more competent members in central speaking roles early on as well as progressively replace less competent members with more competent ones in those roles. Finally, we predict that, in comparison to teams that have egalitarian voice distributions, those that end up with more centralized voice distributions perform better when they give their most competent members more dominant speaking roles and perform worse when they do not. We found general support for these arguments in a study using four waves of data collected over time from 175 student project teams. Thus, we highlight how voice centralization does not always have negative consequences for teams but can benefit teams in certain circumstances. We discuss the implications of our findings for theory and practice.

我们认为,时间会极大地影响话语权--成员表达与工作相关想法的方式--在团队中的不平等分配。基于期望状态理论(EST)的见解,我们提出,随着时间的推移,话语权在团队中会变得更加集中,尤其是在那些比其他人更有能力的成员周围。此外,我们还认为,如果团队成员的自觉性或经验开放性较高,那么他们就更有能力在早期让能力较强的成员担任中心发言人的角色,并逐步用能力较强的成员取代能力较弱的成员担任这些角色。最后,我们预测,与发言权分配平等的团队相比,发言权分配更集中的团队在让能力最强的成员担任更主要的发言角色时表现更好,而不这样做时则表现更差。我们利用从 175 个学生项目团队中收集的四波数据进行了一项研究,发现这些论点得到了普遍支持。因此,我们强调了发言权集中并不总是会给团队带来负面影响,在某些情况下反而会使团队受益。我们将讨论我们的研究结果对理论和实践的影响。
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引用次数: 0
“No, this is NOT Performative Allyship!”: An introduction to the point–counterpoint exchange on Diversity, Equity, and Inclusion initiatives “不,这不是表演同盟!”:介绍关于多样性、公平和包容倡议的点对点交流
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2024-10-29 DOI: 10.1002/job.2841
Marie T. Dasborough
<p>Diversity, equity, and inclusion (DEI) initiatives have become central to organizational strategies across various sectors. These initiatives, aimed at fostering a more inclusive and representative workplace, have sparked considerable debate among practitioners and scholars (Hellerstedt et al., <span>2024</span>; Opoku-Dakwa & Rice, <span>2023</span>; Prasad & Śliwa, <span>2024</span>; Thomason et al., <span>2023</span>). While some scholars are of the belief that DEI is a beneficial necessity for organizations, others have questioned how effective DEI initiatives really are and if they have any real long-term impact. Recently, tensions around these debates have risen and despite research advances, many challenges remain (DiTomaso, <span>2024</span>; Roberson et al., <span>2024</span>; Thomason & Sitzmann, <span>2023</span>). In this point–counterpoint exchange, we present two compelling perspectives on the current state and the future of workplace DEI programs.</p><p>In the first article, “DEI Programs' Emphasis on Symbolism: Causes and Consequences,” Ariel Levi and Yitzhak Fried examine the proliferation of DEI programs through a critical lens. The authors argue that societal pressures have driven organizations to adopt symbolic measures of diversity, such as mission statements and DEI units, which often focus more on appearance than substantive change. This symbolic emphasis, they suggest, results in unintentional adverse outcomes, such as allegations of insincerity and the recurrent establishment of progressively unattainable diversity objectives. The authors also highlight the risks of prioritizing visible diversity (e.g., race, gender) over deeper aspects of diversity (e.g., expertise), potentially undermining the true benefits of a diverse workforce. They champion a more circumspect approach to DEI program development and implementation.</p><p>The counterpoint article, “Despite the Haters: The Immense Promise and Progress of DEI Initiatives” by Christine Nittrouer, David Arena Jr., Elisabeth Silver, Derek Avery, and Mikki Hebl, promotes the positive impact and promise of DEI initiatives. They emphasize the historical roots of DEI initiatives and the significant progress that has been achieved. In the face of pushback and blowback by “the haters,” the authors underscore the empirical evidence supporting the effectiveness of DEI programs. They discuss various successful DEI initiatives that focus on both representation and inclusion and highlight the long-term benefits that emerge from such initiatives. By engaging in responsible science and gathering trustworthy data, the authors contend that the long-term benefits of DEI initiatives outweigh the possible short-term risks, presenting a hopeful outlook for the future of organizational diversity efforts.</p><p>The introduction of this counterpoint article begins with a quote by Voltaire that warns against allowing perfectionism to stand in the way of what is good. When I read t
多样性、公平和包容(DEI)倡议已经成为各个部门组织战略的核心。这些旨在培养更具包容性和代表性的工作场所的举措,在从业者和学者之间引发了相当大的争论(Hellerstedt等人,2024;Opoku-Dakwa,大米,2023;普拉萨德,Ś省,2024;Thomason et al., 2023)。虽然一些学者认为DEI对组织来说是有益的,但其他人质疑DEI倡议的有效性,以及它们是否有任何真正的长期影响。最近,围绕这些争论的紧张局势有所加剧,尽管研究取得了进展,但仍存在许多挑战(DiTomaso, 2024;罗伯逊等人,2024;。托马森,Sitzmann, 2023)。在这个点对点的交流中,我们就工作场所DEI计划的现状和未来提出了两个令人信服的观点。在第一篇文章“DEI项目对象征主义的强调:原因和后果”中,Ariel Levi和Yitzhak Fried通过批判的视角审视了DEI项目的扩散。作者认为,社会压力促使组织采取象征性的多样性措施,如使命宣言和DEI单位,这些措施往往更关注外表而不是实质性的变化。他们认为,这种象征性的强调会导致无意的不利结果,例如指责不真诚,以及一再建立逐渐无法实现的多样性目标。作者还强调了将可见的多样性(如种族、性别)置于更深层次的多样性(如专业知识)之上的风险,这可能会破坏多元化劳动力的真正好处。他们支持对DEI程序的开发和实现采取更谨慎的方法。由Christine Nittrouer, David Arena Jr., Elisabeth Silver, Derek Avery和Mikki Hebl撰写的对位文章“尽管有仇恨者:DEI倡议的巨大承诺和进展”,促进了DEI倡议的积极影响和承诺。他们强调DEI倡议的历史根源和已经取得的重大进展。面对“仇恨者”的反击和反击,作者强调了支持DEI计划有效性的经验证据。他们讨论了各种成功的DEI倡议,这些倡议注重代表性和包容性,并强调了这些倡议所带来的长期利益。通过从事负责任的科学研究和收集可靠的数据,作者认为,DEI倡议的长期利益超过了可能的短期风险,为未来的组织多样性努力展示了一个充满希望的前景。这篇对位文章的引言以伏尔泰的一段话开始,他警告人们不要让完美主义阻碍美好的事物。当我读到这句话时,我不禁想起了围绕情商价值的激烈学术辩论(Daus &amp;Ashkanasy, 2005;Landy, 2005),多年后仍在进行(Dasborough et al., 2022)。我认为我们应该警惕这种因为预期结果尚不明确而迅速削减新项目的想法。正如对应文章的作者所言,不允许完美的DEI证据的想法关闭DEI倡议,我们可以利用所获得的增量知识来不断发展和改进DEI倡议的科学证据。鉴于各种盲点仍然存在,关于DEI还有很多需要学习的地方。除了了解DEI对财务绩效的影响外,我们还需要研究DEI举措对组织社会绩效和道德结果的影响(Van Bommel et al., 2024)。要做到这一点,我们需要更多高质量的干预研究,证明DEI倡议的有效证据(例如,见Kazmi等人,2022;Lau et al., 2023)。展望未来,我们还需要仔细研究技术进步对DEI结果的影响。最近的发展导致了乐观(例如Chao等人,2024)和恐惧(例如Abdelhalim等人,2024),特别是关于人工智能对DEI结果的影响。在这种点对点的交流中,我们的目标是鼓励对话和实证研究,探讨如何最好地促进组织内部真正的多样性、公平性和包容性。现在说DEI计划应该像Antonakis在谈到情商概念时所呼吁的那样,“走上do-do鸟注定要灭绝的道路”还为时过早(Antonakis et al., 2009)。我预测,就像那场辩论一样,目前对DEI计划的怀疑将刺激未来新的DEI计划的发展。受人尊敬的学者为帮助组织实施DEI实践提供了基于证据的建议(例如。 ,伯内特&;Aguinis, 2024),并且相信包容性社会对每个人都有好处(DiTomaso, 2024),尽管面临挑战,但仍有理由保持乐观。不存在利益冲突。
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引用次数: 0
The role of resilience in navigating work stress and achieving daily work goals 弹性在应对工作压力和实现日常工作目标中的作用
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2024-10-28 DOI: 10.1002/job.2839
Ze Zhu, Xinyu Hu, Bo Zhang

On a daily basis, resilience is critical for employees to cope with difficulties and challenges in achieving work goals. Understanding the dynamic resilience process throughout the workday is crucial for gaining insights into how employees can effectively leverage their resilience to meet their daily work goals. The present study aims to examine this dynamic resilience process in response to work stress while pursuing work goals among employees with different levels of trait resilience. Drawing on resilience literature and the conservation of resources theory, we propose a resilience-depleting process in response to morning work stress within a short, half-day timeframe. We further examine whether state resilience impacts subsequent work goal striving at the within-person level. Additionally, we explore the buffering effect of trait resilience on the resilience-depleting process after experiencing work stress. To test our hypotheses, we employed the experience sampling methodology with 108 full-time employees over five consecutive workdays. Multilevel analyses revealed that morning work stress significantly diminished state resilience, indirectly influencing daily work goal progress through work goal activation. Notably, trait resilience buffered the negative impact of work stress on state resilience. These results offer insights into theoretical understanding and practical implications for managing employee state resilience in the face of work stress to achieve daily work goals.

在日常生活中,弹性对于员工在实现工作目标时应对困难和挑战至关重要。了解整个工作日的动态弹性过程对于了解员工如何有效地利用他们的弹性来实现他们的日常工作目标至关重要。本研究旨在探讨不同特质弹性水平的员工在追求工作目标时应对工作压力的动态弹性过程。根据弹性文献和资源保护理论,我们提出了一个弹性消耗过程,以应对上午的工作压力,在短的半天时间内。我们进一步研究状态弹性是否会在个人层面上影响后续的工作目标努力。此外,我们还探讨了特质弹性对工作压力后弹性耗竭过程的缓冲作用。为了验证我们的假设,我们采用了经验抽样方法,对108名全职员工进行了连续五个工作日的调查。多水平分析显示,早晨工作压力显著降低状态弹性,通过工作目标激活间接影响日常工作目标进展。特质弹性可以缓冲工作压力对状态弹性的负向影响。这些结果为在面对工作压力时管理员工状态弹性以实现日常工作目标提供了理论理解和实践意义。
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引用次数: 0
Working from everywhere: The future of work and inclusive organizational behavior (IOB) 无处不在的工作:未来的工作和包容性组织行为 (IOB)
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2024-10-27 DOI: 10.1002/job.2840
Andri Georgiadou, Mustafa Özbilgin, Banu Özkazanç-Pan

The rapid digitalization of work, accelerated by the COVID-19 pandemic, has fundamentally transformed organizational behavior and necessitated a reconceptualization of inclusion in virtual spaces. This editorial synthesizes six groundbreaking studies that advance our understanding of inclusive organizational behavior (IOB) in digital contexts. Drawing on these contributions, we propose a novel, multilevel framework for digital IOB that integrates individual, group, and organizational factors shaping inclusive experiences in virtual and hybrid work arrangements. Key themes emerging from the studies include (1) reconceptualizing inclusion for digital contexts, (2) multilevel dynamics of digital inclusion, and (3) technology as both enabler and barrier to inclusion. Our framework conceptualizes digital IOB as arising from complex interactions between individual, group, and organizational factors, mediated and moderated by technological infrastructures and practices. We discuss theoretical and practical implications, highlighting the need for holistic, systemic approaches to fostering digital inclusion and outlining promising avenues for future research in this critical area.

COVID-19 大流行加速了工作的快速数字化,从根本上改变了组织行为,并促使我们必须重新认识虚拟空间中的包容性。这篇社论综合了六项突破性研究,这些研究推进了我们对数字环境下包容性组织行为(IOB)的理解。借鉴这些研究成果,我们提出了一个新颖的、多层次的数字包容性组织行为框架,该框架综合了影响虚拟和混合工作安排中包容性体验的个人、群体和组织因素。研究中出现的关键主题包括:(1) 重新认识数字环境中的包容性;(2) 数字包容性的多层次动态;(3) 技术既是包容性的促进因素,也是包容性的障碍。我们的框架将数字全纳概念化为个人、群体和组织因素之间复杂的相互作用,并以技术基础设施和实践为中介和调节。我们讨论了这一框架的理论和实践意义,强调需要采取全面、系统的方法来促进数字包容性,并概述了这一关键领域未来研究的前景。
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引用次数: 0
Getting away “Scott” (but not Susan) free: The effects of safety-specific abusive supervision and supervisor gender on follower attributions and safety outcomes 摆脱 "斯科特"(但不是苏珊):针对安全问题的辱骂性监督和监督者性别对追随者归因和安全结果的影响
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2024-09-18 DOI: 10.1002/job.2837
John Fiset, Alyson Byrne

While most research emphasizes the harmful effects of abusive supervision, we argue that certain contextual factors—specifically hazardous work environments and supervisor gender—may lead abusive supervision to be perceived as driven by performance promotion intentions as opposed to injury initiation intentions. We introduce the concept of Safety-Specific Abusive Supervision (SSAS), which we define as the extent to which a supervisor's active response to safety incidents is perceived by employees as abusive. Drawing from event system theory and research on attributions of abusive supervision, we theorize that when supervisors engage in SSAS, employees are more likely to attribute their behavior to performance promotion rather than injury initiation, perceiving the supervisors' actions as a means to keep them safe rather than to cause harm. We predict that performance promotion attributions mediate the relationship between SSAS and safety performance outcomes, namely safety voice and perceived supervisor safety commitment. However, consistent with role congruity theory, we hypothesize that this relationship is only true for male supervisors and not for female supervisors. Across three studies (two experimental studies and one field study), we largely find support for our hypotheses.

虽然大多数研究都强调了滥用监督的有害影响,但我们认为,某些背景因素--特别是危险的工作环境和主管的性别--可能会导致滥用监督被认为是出于促进绩效的意图,而非引发伤害的意图。我们引入了 "特定于安全的滥用性监督(SSAS)"这一概念,并将其定义为员工认为主管对安全事故的积极反应具有滥用性的程度。借鉴事件系统理论和有关滥用性监督归因的研究,我们推断,当监督者实施 SSAS 时,员工更有可能将其行为归因于业绩提升而非伤害引发,认为监督者的行为是为了保证他们的安全而非造成伤害。我们预测,绩效促进归因会调节 SSAS 与安全绩效结果(即安全声音和感知到的主管安全承诺)之间的关系。然而,根据角色一致性理论,我们假设这种关系只适用于男性主管,而不适用于女性主管。在三项研究(两项实验研究和一项实地研究)中,我们发现我们的假设在很大程度上得到了支持。
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引用次数: 0
How and when do frequent daily work interruptions contribute to or undermine daily job satisfaction? A stress appraisal perspective 频繁的日常工作中断如何以及何时会促进或削弱日常工作满意度?压力评估视角
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2024-09-15 DOI: 10.1002/job.2833
Barbara Körner, Maike E. Debus, Chia-Huei Wu, Martin Kleinmann

This research brings a broad stress appraisal lens to the study of frequent daily work interruptions, offering a unifying theoretical framework to answer why and when work interruptions can engender negative or positive reactions, thereby explaining seemingly contradictory empirical findings. Drawing on cognitive appraisal theory, we propose that frequent interruptions simultaneously trigger hindrance and threat appraisals, which are associated with negative affective reactions (daily negative affect), and challenge appraisal promoting progress toward daily goals (daily work goal progress). These reactions subsequently shape attitudes (daily job satisfaction) later in the day. Furthermore, when an individual appraises frequent interruptions as controllable (i.e., secondary appraisal), they are less likely to view them as a hindrance or threat and more likely to view them as a challenge. Daily diary data from two studies show that frequent work interruptions can elicit hindrance, threat, and challenge appraisals, and threat appraisal is found to increase daily negative affect and undermine daily work goal progress and, thus, daily job satisfaction. In Study 1, interruptions facilitate daily work goal progress. We also discuss the results of secondary appraisal as a moderator. Taken together, our research provides a broad lens of stress appraisal to expand future research on interruptions.

这项研究将广义的压力评价视角引入到对频繁的日常工作中断的研究中,提供了一个统一的理论框架来回答为什么以及什么时候工作中断会引起消极或积极的反应,从而解释了看似矛盾的实证研究结果。借鉴认知评价理论,我们提出频繁的工作中断会同时引发阻碍和威胁评价,这与负面情绪反应(日常负面情绪)和促进日常目标进展的挑战评价(日常工作目标进展)相关。这些反应会在一天的后期影响人们的态度(日常工作满意度)。此外,当一个人认为频繁的中断是可控的(即次级评价)时,他们就不太可能将其视为阻碍或威胁,而更有可能将其视为挑战。两项研究的每日日记数据显示,频繁的工作中断会引起阻碍、威胁和挑战评价,威胁评价会增加每日的负面情绪,破坏每日的工作目标进展,从而影响每日的工作满意度。在研究 1 中,中断会促进日常工作目标的实现。我们还讨论了次级评价作为调节因素的结果。总之,我们的研究为压力评估提供了一个广阔的视角,以拓展未来关于中断的研究。
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Journal of Organizational Behavior
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