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When does hindrance appraisal strengthen the effect of challenge appraisal? The role of goal orientation 障碍评价何时能强化挑战评价的效果?目标导向的作用
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-09-22 DOI: 10.1002/job.2749
Xinxin Lu, Donald Kluemper, Yidong Tu

Challenge and hindrance appraisals are important to understand the effect of job demands. To date, challenge and hindrance appraisals have been studied in tandem. However, it is unknown whether, how, and when the two appraisals jointly affect employee performance. Integrating effort justification theory and goal orientation theory, the current manuscript seeks to investigate the three-way interaction effects of challenge appraisal, hindrance appraisal, and both performance-prove goal orientation and learning goal orientation on task performance via job meaningfulness and activated positive emotions. In a diary study among 96 employees over 10 consecutive workdays (NOccasion = 960, NEmployee = 96), we found that at the daily level, hindrance appraisal strengthens (a) the effects of challenge appraisal of job demands on job meaningfulness and activated positive emotions and (b) the indirect effects of challenge appraisal on task performance via job meaningfulness and activated positive emotions. Furthermore, the strengthening effects of hindrance appraisal are more pronounced as individual trait performance-prove goal orientation increases, but they do not vary as individual trait learning goal orientation decreases. These research findings shed light on effort justification in explaining the interaction effects of challenge and hindrance appraisals and the role of goal orientation in the process.

挑战和阻碍评估对于理解工作需求的影响非常重要。迄今为止,挑战和阻碍评估一直是同时进行的。然而,这两种评估是否、如何以及何时共同影响员工绩效尚不清楚。本研究结合努力辩护理论和目标取向理论,探讨挑战评价、障碍评价、绩效证明目标取向和学习目标取向通过工作意义和激活的积极情绪对任务绩效的三向交互作用。通过对96名员工连续10个工作日(NOccasion = 960, employee = 96)的日记研究,我们发现,在日常层面上,障碍评价强化了(a)工作需求挑战评价对工作意义性和激活积极情绪的影响,(b)挑战评价通过工作意义性和激活积极情绪对任务绩效的间接影响。此外,障碍评价的强化效应随个体特质绩效证明目标取向的增加而显著,但随个体特质学习目标取向的减少而不显著。这些研究结果有助于解释挑战和障碍评价的交互效应以及目标取向在这一过程中的作用。
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引用次数: 1
The role of discrete emotions in job satisfaction: A meta-analysis 离散情绪在工作满意度中的作用:荟萃分析
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-09-22 DOI: 10.1002/job.2747
Courtney E. Williams, Jane Shumski Thomas, Andrew A. Bennett, George C. Banks, Allison Toth, Alexandra M. Dunn, Andrew McBride, Janaki Gooty

The relationship between emotions and job satisfaction is widely acknowledged via affective events theory (AET). Despite its widespread use, AET was not designed to address why specific emotions might differentially relate to job satisfaction. We utilize appraisal theory of emotion to refine AET and provide this nuanced theorizing. We meta-analytically test our ideas with 235 samples across 99 883 individuals and 22 600 intra-individual episodes. We test two approaches—specific emotion experiences (16 discrete emotions) versus general emotion experiences (positive or negative emotions)—and present empirical evidence of their similarities and differences with job satisfaction. Our findings suggest that specific emotions with circumstance-agency appraisals (e.g., depression and happiness) have the strongest associations with job satisfaction compared to emotions with self- and other-agency appraisals and general emotion experiences. However, more variability is observed for negative emotions and job satisfaction compared to positive emotions. Further, we address and even challenge influential critiques of emotions and job satisfaction via a meta-analytic test of five moderators—emotion intensity versus frequency, target of emotion, job satisfaction measure, level of analysis, and time referent for emotion and job satisfaction recall. In sum, we advance academic and practitioner understanding of the relationship between emotions and job satisfaction.

情绪与工作满意度之间的关系通过情感事件理论(AET)得到广泛认可。尽管 AET 被广泛使用,但它并不是为了解决为什么特定情绪会与工作满意度产生不同关系而设计的。我们利用情绪评价理论来完善 AET,并提供这种细致入微的理论分析。我们通过对 99 883 个个体和 22 600 个个体内部事件的 235 个样本进行元分析,检验了我们的观点。我们测试了两种方法--特定情绪体验(16 种离散情绪)与一般情绪体验(积极或消极情绪)--并提出了它们与工作满意度异同的实证证据。我们的研究结果表明,与具有自我和他者评价的情绪以及一般情绪体验相比,具有环境-机构评价的特定情绪(如抑郁和快乐)与工作满意度的关联性最强。然而,与积极情绪相比,消极情绪与工作满意度之间的差异更大。此外,我们还通过对五个调节因素--情绪强度与频率、情绪目标、工作满意度测量、分析水平以及情绪和工作满意度回忆的时间参照物--进行元分析测试,来解决甚至挑战对情绪和工作满意度有影响的批评。总之,我们推进了学术界和从业人员对情绪与工作满意度之间关系的理解。
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引用次数: 0
Trouble with big brother: Counterproductive consequences of electronic monitoring through the erosion of leader-member social exchange 老大哥的麻烦:电子监控通过侵蚀领导与成员之间的社会交流而产生的适得其反的后果
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-09-19 DOI: 10.1002/job.2748
Chase E. Thiel, Shawn McClean, Jaron Harvey, Nicholas Prince

Changing workplace dynamics have led employers to increasingly adopt electronic monitoring technologies so supervisors can observe and ensure employee compliance and productivity—outcomes the monitoring literature has long supported. Yet, employee productivity depends on strong leader–member social exchange, and the relational consequences of electronic monitoring for supervisor and employee are not well understood. To help resolve this tension within the monitoring literature and add understanding in regard to the effects of electronic monitoring on employee productivity, we use social exchange theory to examine the implications of electronic monitoring for the supervisor–employee exchange relationship. We theorize that electronic monitoring facilitates (rather than inhibits) production deviance and inhibits (rather than facilitates) task performance by undermining the exchange of social benefits and, consequently, eroding leader–member social exchange. Yet, we also hypothesize that supervisors who give performance monitoring data back to employees in a developmental way (i.e., developmental feedback) compensate for the loss of certain social benefits, and, thereby, buffer the negative relational consequences of electronic monitoring. Across an experimental online study and a field study, we find converging support for our predictions and rule out alternative explanations. This research provides timely insights into how to effectively use electronic monitoring without promoting unintended consequences.

不断变化的工作场所动态导致雇主越来越多地采用电子监控技术,这样主管就可以观察并确保员工的合规和生产力——监控文献长期以来一直支持这一结果。然而,员工的生产力依赖于强大的领导-成员社会交换,而电子监控对主管和员工的关系后果尚未得到很好的理解。为了帮助解决监控文献中的这种紧张关系,并增加对电子监控对员工生产力影响的理解,我们使用社会交换理论来研究电子监控对主管-员工交换关系的影响。我们的理论是,电子监控通过破坏社会利益的交换,从而削弱领导与成员之间的社会交换,从而促进(而不是抑制)生产偏差,抑制(而不是促进)任务绩效。然而,我们也假设管理者以发展的方式(即发展反馈)将绩效监控数据反馈给员工,以补偿某些社会利益的损失,从而缓冲电子监控的负面关系后果。通过实验性的在线研究和实地研究,我们发现了对我们预测的一致支持,并排除了其他解释。这项研究及时地揭示了如何有效地使用电子监控而不会导致意想不到的后果。
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引用次数: 0
Correction to “Experimentation in the face of ambiguity: How mindful leaders develop emotional capabilities for change in teams” 更正“面对模糊的实验:专注的领导者如何培养团队变革的情感能力”
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-09-19 DOI: 10.1002/job.2746
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引用次数: 0
How, when, and why high job performance is not always good: A three-way interaction model 如何,何时,以及为什么高工作绩效并不总是好的:一个三方互动模型
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-08-30 DOI: 10.1002/job.2745
Yan Peng, Bao Cheng, Jian Tian, Zhenduo Zhang, Xing Zhou, Kun Zhou

Despite organizations encouraging employees to improve their job performance to enhance organizational performance, the understanding of the consequences of high performance from the perspective of social comparison remains limited. Drawing on social comparison theory, we develop a framework explaining how upward performance social comparison leads to political behaviors through anxiety. Furthermore, we examine the amplifying effect of social comparison orientation (SCO) on the relationship between upward performance social comparison and anxiety. We introduce the downward leader–member exchange social comparison (downward leader–member exchange social comparison [LMXSC]) to buffer the magnifying effect of SCO. We test the three-way interaction among upward performance social comparison, SCO, and downward LMXSC using the data collected from a three-wave survey (Study 1) and a scenario-based experiment (Study 2), and our hypotheses are supported. Our results reveal an interesting dilemma. Employees' high performance is naturally beneficial for organizations, but those with high SCO and fewer advantages in leader–member exchange social comparison may feel more anxious and engage in political behaviors in response to upward performance social comparison. Our research has practical implications, such as monitoring social comparisons and political behaviors in the workplace and helping employees reduce anxiety.

尽管组织鼓励员工提高工作绩效以提高组织绩效,但从社会比较的角度对高绩效后果的理解仍然有限。利用社会比较理论,我们开发了一个框架来解释向上表现的社会比较如何通过焦虑导致政治行为。此外,我们还研究了社会比较取向(SCO)在向上表现社会比较与焦虑之间的放大效应。我们引入向下领导-成员交换社会比较(向下领导-成员交换社会比较[LMXSC])来缓冲SCO的放大效应。我们使用从三波调查(研究1)和基于场景的实验(研究2)收集的数据检验了向上表现的社会比较、SCO和向下表现的LMXSC之间的三向相互作用,我们的假设得到了支持。我们的研究结果揭示了一个有趣的困境。员工的高绩效自然对组织有利,但SCO高、领导-成员交换社会比较优势较弱的员工在面对向上的绩效社会比较时,可能会表现出更多的焦虑和政治行为。我们的研究具有实际意义,例如监测工作场所的社会比较和政治行为,帮助员工减少焦虑。
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引用次数: 0
Beyond the brink: STEM women and resourceful sensemaking after burnout 超越边缘:精疲力竭后的STEM女性和足智多谋的意义创造
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-08-28 DOI: 10.1002/job.2744
Margaret Y. W. Lee, Kathleen Riach

This paper attends to the burnout recovery experiences of women in science, technology, engineering, and mathematics (STEM) and qualitatively explores how these individuals renegotiate, reorient, and recalibrate their work trajectories after burnout; an ambiguous and shocking event that has been shown to cause lingering disruption for both individuals and organizations (Salvagioni et al., 2017). We bring together conservation of resources (COR) theory and a sensemaking approach, illustrating how attention to sensemaking reveals the dynamics of resource allocation during times of disruption and loss; that is, the relational negotiation of protecting, investing, and fostering resources, including and importantly to burnout, a recognizable sense of recovery. Our rich qualitative analysis and findings reveal three sensemaking plotlines (Combative, Regenerative, and Promissory) through which rituals of resource management take place. Insights from this study provide a theoretical exposition for the post-burnout experience, illuminating the black box between burnout and recovery. We present a number of theoretical and practical contributions in developing the scholarly vistas surrounding (post-)burnout studies and STEM careers that better conceptualize (i) how marginalized members in highly instituted settings experience the aftermath of burnout and (ii) the broader implications this has for the sustainability of workforces.

本研究关注了女性在科学、技术、工程和数学(STEM)领域的倦怠恢复经历,并定性地探讨了这些个体在倦怠后如何重新谈判、重新定位和重新校准他们的工作轨迹;一个模糊而令人震惊的事件,已被证明会对个人和组织造成挥之不去的破坏(Salvagioni et al., 2017)。我们将资源保护(COR)理论和语义构建方法结合在一起,说明了对语义构建的关注如何揭示了在中断和损失期间资源分配的动态;也就是说,保护、投资和培育资源的关系谈判,包括对倦怠很重要的一种可识别的恢复感。我们丰富的定性分析和发现揭示了三种具有意义的情节线(战斗、再生和承诺),通过这些情节线,资源管理仪式得以发生。本研究的见解为职业倦怠后的体验提供了理论阐述,揭示了职业倦怠与康复之间的黑盒子。我们提出了一些理论和实践贡献,以发展围绕(后)职业倦怠研究和STEM职业的学术前景,更好地概念化(i)高度制度化环境中的边缘化成员如何经历职业倦怠的后果,以及(ii)这对劳动力可持续性的更广泛影响。
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引用次数: 0
The multiple faces of collective responses to organizational change: Taking stock and moving forward 对组织变革的集体反应的多重面:评估和前进
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-08-21 DOI: 10.1002/job.2738
Dave Bouckenooghe, Gavin M. Schwarz, Karin Sanders, Phong Thanh Nguyen

This special issue focuses on collective responses to organizational change with a goal of enhancing knowledge on the emergence of these higher-level responses to change. While researchers acknowledge that organizational change inherently involves processes at multiple levels (individual, team, organization), scholars have only recently begun to increasingly promote models of collective responses to change. Spotlighting this gap, in this paper, we explore the dynamic character of collective responses to change, note the multiple ways in which these may develop, and identify theoretical frames rooted in psychology and sociology. This approach contributes to the growing field of responses beyond the individual. Through the papers in the special issue, we offer a framework based on Bourdieu's theory of practice as a platform for bringing together perspectives on agency and structuralism on how responses to change are shaped in the collective. With this framing, we provide direction for future research on successful organizational change through the interrelations between individuals and collectives undergoing change.

这期特刊关注的是对组织变革的集体反应,目的是提高对这些更高级别变革反应出现的认识。虽然研究人员承认,组织变革本质上涉及多个层面(个人、团队、组织)的过程,但学者们直到最近才开始越来越多地推广集体应对变革的模型。针对这一差距,在本文中,我们探索了集体对变化的反应的动态特征,注意到这些反应可能以多种方式发展,并确定了植根于心理学和社会学的理论框架。这种方法有助于扩大个人以外的应对领域。通过特刊上的论文,我们提供了一个基于布迪厄实践理论的框架,作为一个平台,将代理和结构主义的观点结合在一起,探讨如何在集体中形成对变化的反应。有了这个框架,我们通过个体和集体之间的相互关系,为未来研究成功的组织变革提供了方向。
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引用次数: 0
Predictors of turnover amongst volunteers: A systematic review and meta-analysis 志愿者离职的预测因素:系统回顾和荟萃分析
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-08-19 DOI: 10.1002/job.2729
Vivien W. Forner, Djurre Holtrop, Edwin J. Boezeman, Gavin R. Slemp, Magdalena Kotek, Darja Kragt, Mina Askovic, Anya Johnson

Volunteers represent a global workforce equivalent to 61 million full-time workers. A significant decline in volunteering has highlighted the urgency to better understand and address turnover amongst volunteers. To address this, we conducted a systematic review and meta-analysis of turnover amongst volunteers. We also examined whether staying or leaving has different predictors. The meta-analysis integrated and synthesized 117 studies, encompassing 1104 effect sizes across 55 335 volunteer workers, to identify and quantify relationships between turnover and the broad range of variables that have been examined in the volunteer work domain. Amongst the strongest predictors of volunteer turnover were attitudinal variables, in particular, job satisfaction (ρ = −.58), affective commitment (ρ = −.58), engagement (ρ = −.54) and organizational commitment (ρ = −.54). Contextual variables that showed the largest effects included communication (ρ = .62), organizational support (ρ = −.61) and the quality of the relationship between volunteers and their leader (leader-member exchange, ρ = −.55). We synthesize our findings into an integrative framework delineating the predictors of volunteer turnover. In doing so, we extend turnover research to consider non-remunerated work contexts and provide a basis for developing turnover theory that is responsive to the unique experience of volunteers.

志愿者代表着相当于6100万全职工作者的全球劳动力。志愿者人数的大幅下降凸显了更好地理解和解决志愿者流动问题的紧迫性。为了解决这一问题,我们对志愿者的流动性进行了系统的回顾和荟萃分析。我们还研究了留下还是离开有不同的预测因素。荟萃分析综合了117项研究,涵盖55项研究中的1104个效应大小 335名志愿者,以确定和量化人员流动与志愿者工作领域中已检查的广泛变量之间的关系。在志愿者流失的最强预测因素中,态度变量,特别是工作满意度(ρ = −.58),情感承诺(ρ = −.58),啮合(ρ = −.54)和组织承诺(ρ = −.54)。表现出最大影响的情境变量包括沟通(ρ = .62),组织支持(ρ = −.61)以及志愿者与其领导者之间关系的质量(领导者-成员交流,ρ = −.55)。我们将我们的研究结果综合成一个综合框架,描述志愿者流失的预测因素。在这样做的过程中,我们将流动性研究扩展到考虑无报酬工作环境,并为开发响应志愿者独特经验的流动性理论提供了基础。
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引用次数: 0
Does receiving knowledge catalyze creativity? A dyadic-level contingency model of knowledge type and psychological closeness on knowledge elaboration 接受知识能促进创造力吗?知识类型与知识阐述心理亲密度的二元层次权变模型
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-08-19 DOI: 10.1002/job.2741
Chu-Ding Ling, Wei He, Yaping Gong, Wu Liu, Vincent Cho

Does receiving knowledge necessarily catalyze the recipient's creativity? Drawing upon the literature on knowledge management, we propose a dyadic-level contingency model in which the type of received knowledge (i.e., explicit vs. tacit) from the partner and the recipient's psychological closeness to the partner jointly determine the recipient's knowledge elaboration and consequent creativity as catalyzed by the partner's knowledge (i.e., catalytic creativity). Results based on three samples from various settings show that receiving tacit knowledge from a partner leads a recipient to elaborate the received knowledge, and this relationship is stronger when the recipient's psychological closeness to the partner is higher. This dyadic-level knowledge elaboration in turn boosts the recipient's catalytic creativity. In contrast, receiving explicit knowledge from a partner generally has a much weaker effect on the recipient's elaboration of the knowledge, regardless of whether the recipient's psychological closeness to the partner is high or low. We extend research on dyadic-level creativity by illustrating (a) the differential effects of explicit versus tacit knowledge receiving and (b) the recipient's knowledge elaboration as a mechanism and dyadic psychological closeness as a boundary condition for such differential effects.

接受知识一定会促进接受者的创造力吗?在借鉴知识管理文献的基础上,我们提出了一个二元水平的偶然性模型,在该模型中,从合作伙伴那里获得的知识类型(即显性与隐性)和接受者与合作伙伴的心理亲密度共同决定了接受者的知识阐述和由此产生的由合作伙伴的知识催化的创造力(即催化创造力)。基于来自不同环境的三个样本的结果表明,从伴侣那里获得隐性知识会导致接受者详细阐述所获得的知识,并且当接受者与伴侣的心理亲密度越高时,这种关系就越牢固。这种二元层次的知识阐述反过来又增强了接受者的催化创造力。相比之下,无论接受者与伴侣的心理亲密度是高还是低,从伴侣那里获得明确的知识通常对接受者对知识的阐述影响要小得多。我们通过说明(a)显性和隐性知识接受的差异效应,以及(b)接受者的知识阐述作为一种机制,二元心理亲密度作为这种差异效应的边界条件,扩展了对二元水平创造力的研究。
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引用次数: 0
When leaders are forced to stay: The indirect effects of leaders' reluctant staying on subordinates' performance 当领导者被迫留下时:领导者不愿意留下对下属绩效的间接影响
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-08-18 DOI: 10.1002/job.2743
Xueqing Fan, Danni Wang, Fuxi Wang, Maria L. Kraimer

Leaders who desire to leave the current organization are sometimes forced to stay. The leadership behaviors of these leaders are underexplored in the current literature. Building on proximal withdrawal states theory, this study examines two pathways through which leaders' reluctant staying mindset (i.e., desire but are unable to quit) relates to their subordinates' task performance and organizational citizenship behaviors (OCB). One pathway proposes increased laissez-faire leadership behaviors due to leaders' lower intrinsic motivation; the second pathway proposes increased delegation behaviors due to leaders' higher extrinsic motivation. Using three-wave data collected from 100 leaders and 313 subordinates, we found that leaders' reluctant staying was indirectly and negatively associated with subordinates' task performance and OCB through leaders' lower perceptions of task significance and higher laissez-faire leadership behaviors. At the same time, leaders' reluctant staying increased their bottom-line mentality and delegation behaviors, but the indirect effects on subordinates' performance outcomes were not significant. We discuss the implications of our findings for theory, practices, and future research regarding how to manage leaders who stay reluctantly in the organization.

希望离开当前组织的领导人有时被迫留下来。这些领导者的领导行为在目前的文献中尚未得到充分的探讨。本研究以近端退出状态理论为基础,探讨了领导者不愿留下来的心态(即渴望但无法退出)与下属的任务绩效和组织公民行为(OCB)之间的两种关系。一种途径认为,由于领导者的内在动机较低,自由放任型领导行为增加;第二种途径认为,由于领导者的外在动机较高,授权行为增加。通过对100名领导者和313名下属的三波数据分析,我们发现领导者不愿留任与下属的任务绩效和组织公民行为之间存在着间接的负相关关系,这主要表现在领导者较低的任务重要性认知和较高的自由放任型领导行为。同时,领导者不愿留任会增加其底线心态和授权行为,但对下属绩效结果的间接影响不显著。我们讨论了我们的发现对理论、实践和未来关于如何管理不情愿留在组织中的领导者的研究的影响。
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引用次数: 0
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Journal of Organizational Behavior
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