This study examines the potential of Urban Air Mobility (UAM) as an alternative to urban rail transit to alleviate oversaturation, utilizing large-capacity, bus-like eVTOLs. Guided by divertible demand in the urban rail transit network, we propose a data-driven framework to design UAM shuttle services and evaluate their benefits in alleviating rail transit oversaturation. This framework comprises three key steps: 1) identifying oversaturation-contributing demand using passive travel data; 2) filtering key divertible passengers and estimating their probability of switching to UAM; and 3) optimizing UAM shuttle routes to meet section flow constraints at minimal cost. Using Shenzhen, China, as a case study, we assess the feasibility of UAM under different pricing schemes, demand levels, and eVTOL vehicle types. The findings indicate that diversion effectiveness is highly sensitive to pricing schemes, especially mileage charges. Excessive charges hinder diversion and prevent compliance with section flow constraints. The feasibility of UAM in achieving alleviation goals is also limited by demand levels, becoming ineffective at handling demand exceeding 1.5 times the benchmark. Regarding financial sustainability, while the current cost parameters still result in a deficit, significant reductions in fixed costs through advancements in eVTOL manufacturing technologies could contribute to achieving break even.
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