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Consumer self-optimization in a virtual showroom experience and its implications on online product return strategies 消费者在虚拟展厅体验中的自我优化及其对在线产品退货策略的影响
IF 10.6 1区 工程技术 Q1 ECONOMICS Pub Date : 2025-01-04 DOI: 10.1016/j.tre.2024.103951
Yingna Cao, Ruolin Ding, Yugang Yu, Zhe Yin
We consider an online retailer that sells one product to consumers with product fit uncertainty. In addition to the return strategy, the retailer can introduce a virtual showroom online. Each consumer in a virtual showroom strategically optimizes the experience process prior to the purchase decision-making, which involves the trade-off between the expended effort cost in the product interaction and the obtained product value information. It is found that the virtual showroom simultaneously generates a demand increase effect and a price improvement effect for the online retailer. Consumers with intermediate levels of willingness to pay who leave the market when the virtual showroom is not introduced may purchase the product due to the interaction with the product in the virtual showroom, which can increase the product selling quantity. Consumers who receive positive match information through their self-optimization experiences in the virtual showroom will purchase the product with enhanced confidence, which drives the retailer to improve the retail price. The value of the virtual showroom is enhanced when the retailer has to bear the return loss costs, whereas may be weakened when the virtual showroom’s information delivery ability is endogenously determined with an investment cost. Furthermore, we reveal the impacts of the consumer self-optimization behavior on the interrelationship between the virtual showroom and the return strategies. In particular, when return is not feasible, it is not recommended for the online retailer to introduce the virtual showroom. In this case, a consumer will directly leave the market if the updated product matching probability through the virtual showroom experience decreases. Then, the retailer has to reduce the price to mitigate the demand decrease problem, which ultimately results in the profit reduction.
我们考虑一个在线零售商向产品适合度不确定的消费者销售一种产品。除了退货策略,零售商还可以在网上引入虚拟陈列室。虚拟陈列室中的每位消费者在购买决策前都对体验过程进行了战略性优化,这涉及到在产品交互过程中所花费的努力成本与所获得的产品价值信息之间的权衡。研究发现,虚拟陈列室同时对网上零售商产生了需求增加效应和价格提升效应。在没有引入虚拟陈列室时离开市场的具有中等支付意愿的消费者,可能会因为在虚拟陈列室中与产品的互动而购买该产品,从而增加产品的销售量。消费者通过在虚拟陈列室的自我优化体验获得正面匹配信息,会增强购买信心,从而推动零售商提高零售价格。当零售商需要承担退货损失成本时,虚拟陈列室的价值会增强,而当虚拟陈列室的信息传递能力内因投资成本而内因决定时,虚拟陈列室的价值可能会减弱。此外,我们还揭示了消费者自我优化行为对虚拟展厅与退货策略相互关系的影响。特别是在退货不可行的情况下,不建议在线零售商引入虚拟陈列室。在这种情况下,如果通过虚拟展厅体验更新的产品匹配概率降低,消费者将直接离开市场。然后,零售商必须降低价格来缓解需求减少的问题,最终导致利润减少。
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引用次数: 0
Cargo selection, route planning, and speed optimization in tramp shipping under carbon intensity indicator (CII) regulations 碳强度指标(CII)规定下不定期航运的货物选择、路线规划和航速优化
IF 10.6 1区 工程技术 Q1 ECONOMICS Pub Date : 2025-01-04 DOI: 10.1016/j.tre.2024.103948
Liangqi Cheng, Lerong Xu, Xiwen Bai
To mitigate the significant environmental impacts of the shipping industry, the International Maritime Organization (IMO) introduced the Carbon Intensity Indicator (CII), which measures CO2 emissions per unit of cargo-carrying capacity and distance traveled. While the implementation of energy-efficient technologies is crucial for meeting CII regulations, these advancements often entail substantial investment costs. Consequently, optimizing operations has become a more practical short-term approach; however, operational adjustments made solely to comply with CII regulations may also have unintended adverse effects. To address this issue, this research develops a pick up and delivery optimization model for tramp ships, which operate on irregular schedules and routes, to minimize total emissions and costs while complying with CII regulations. The model investigates the combination of cargo selection, route planning, and speed optimization, reflecting the comprehensive and unique characteristics of tramp shipping. The problem is solved using Danzig-Wolfe decomposition and a branch-and-price algorithm, with the CII regulations being met in the pricing problem through a customized heuristic. Numerical results demonstrate that the proposed approach can find optimal or near-optimal solutions within a short time. Various experiments explore the effects of CII regulations on tramp shipping operations, environmental performances, and economic benefits. The results indicate that demand-based CII and stricter CII regulations cause ships to carry fewer cargoes, sail shorter ballast distances, reduce speed, and increase load on board. This ultimately reduces CO2 emissions but also lowers total profits. The findings assist industry stakeholders in complying with stringent environmental regulations and aid policymakers in designing targeted regulatory policies, thereby promoting sustainable maritime transport.
为了减轻航运业对环境的重大影响,国际海事组织(IMO)引入了碳强度指标(CII),该指标衡量单位货物运载能力和行驶距离的二氧化碳排放量。虽然节能技术的实施对于满足CII法规至关重要,但这些进步往往需要大量的投资成本。因此,优化操作已成为更实用的短期方法;但是,仅为遵守CII规定而进行的操作调整也可能产生意想不到的不利影响。为了解决这一问题,本研究开发了一种针对不定期船舶的提货和交付优化模型,以最大限度地减少总排放量和成本,同时符合CII法规。该模型将货物选择、航线规划和航速优化结合起来进行研究,反映了不定期航运的综合性和独特性。采用danzigg - wolfe分解和分支定价算法求解该问题,并通过自定义启发式算法满足CII规则在定价问题中的要求。数值结果表明,该方法能在短时间内找到最优或近最优解。各种实验探讨了CII法规对不定期航运业务、环境绩效和经济效益的影响。结果表明,以需求为基础的CII和更严格的CII法规导致船舶载货量减少,航行压舱距离缩短,速度降低,船上负载增加。这最终减少了二氧化碳的排放,但也降低了总利润。研究结果有助于行业利益相关者遵守严格的环境法规,并帮助决策者设计有针对性的监管政策,从而促进可持续的海上运输。
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引用次数: 0
A production and distribution scheduling matheuristic for reducing supply chain variations 用于减少供应链变化的生产和分配调度数学
IF 10.6 1区 工程技术 Q1 ECONOMICS Pub Date : 2025-01-01 DOI: 10.1016/j.tre.2024.103905
Marie-Sklaerder Vié, Nicolas Zufferey, Leandro C. Coelho
In a supply chain network, satisfying the demand at the shop level while having a smooth production at the manufacturer (or plant) level are usually conflicting objectives. For instance, the production variations will be high if the shops can order exactly what they need and when they need it. On the other hand, producing the same amount each day prevents to adapt to the variations of the demand and may generate shortages or excess inventory. This study, performed in collaboration with a major fast-moving consumer goods company, proposes a lexicographic model for managing the supply chain in an integrated manner. Seven objective functions are considered to represent the goals of various stakeholders along the supply chain (from the shop to the plant) and different priority levels. A matheuristic combining both local-search procedures and exact methods is designed for scheduling the production orders and the shipments along the supply chain to optimize the overall cost structure. The proposed neighborhood structures employed in the local-search heuristics are able to perform dedicated modifications with respect to a single objective function (e.g., shortage, production variability, inventory level) and a single solution characteristic (e.g., production, shipment) without degrading the value of higher-level objectives. As computation time is limited, a time management approach for this method is proposed. Experiments are performed on 120 instances generated with the company to capture the real situations it faces. Using a rolling-window simulation with forecasted demands, we show that our method clearly outperforms a commercial solver and several common policies used in practice. The benefit of the proposed approach is highlighted both in terms of runtime and solution quality.
在供应链网络中,满足商店层面的需求与在制造商(或工厂)层面的顺利生产通常是相互冲突的目标。例如,如果商店可以准确地订购他们需要的东西和他们需要的时间,那么生产变化将会很大。另一方面,每天生产相同数量的产品不利于适应需求的变化,可能导致库存短缺或过剩。本研究是与一家大型快速消费品公司合作进行的,提出了一种用于以综合方式管理供应链的词典编纂模型。七个目标函数被认为代表了供应链(从商店到工厂)和不同优先级的各种利益相关者的目标。设计了一种局部搜索和精确方法相结合的数学方法,用于调度供应链上的生产订单和发货,以优化整体成本结构。在局部搜索启发式中采用的邻域结构能够针对单个目标函数(例如,短缺,生产可变性,库存水平)和单个解决方案特征(例如,生产,运输)执行专门的修改,而不会降低更高级别目标的价值。由于计算时间有限,提出了一种时间管理方法。实验在公司生成的120个实例上进行,以捕捉它所面临的真实情况。使用预测需求的滚动窗口模拟,我们表明我们的方法明显优于商业求解器和实践中使用的几种常用策略。在运行时和解决方案质量方面,所建议的方法的好处是突出的。
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引用次数: 0
Column generation for scheduling mobile composite robots in warehouses 仓库移动组合机器人调度的列生成
IF 10.6 1区 工程技术 Q1 ECONOMICS Pub Date : 2024-12-31 DOI: 10.1016/j.tre.2024.103956
Zheng Zhao, Junkai Cheng, Jianyi Zhao, Lu Zhen
As the e-commerce industry ascends, the strain on warehouse operation to manage order processing has intensified significantly. This paper pioneers the integration of mobile composite robot (MCR) for order assigning and path planning in warehouse. A mathematical model is established with the objective function of minimizing the time to complete orders. An algorithm based on column generation is developed, with dynamic programming and other acceleration strategies applied to improve the efficiency of the pricing problem. Numerical experiments show that the algorithm’s performance matches that of CPLEX in small-scale instances and exhibits the capacity to handle 50 orders in just 5 min. Additional experiments are conducted to substantiate the efficiency of our proposed algorithm and to offer valuable managerial insights to practitioners who are implementing MCR technology in warehouse environments.
随着电子商务行业的兴起,管理订单处理的仓库操作压力大大加剧。将移动复合机器人(MCR)集成到仓库订单分配和路径规划中。建立了以最小化完成订单时间为目标函数的数学模型。提出了一种基于列生成的定价算法,并结合动态规划等加速策略提高了定价问题的求解效率。数值实验表明,该算法在小规模实例中的性能与CPLEX相匹配,并且显示出在5分钟内处理50个订单的能力。进行了额外的实验以证实我们提出的算法的效率,并为在仓库环境中实施MCR技术的从业者提供有价值的管理见解。
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引用次数: 0
Designing a resilient humanitarian supply chain by considering viability under uncertainty: A machine learning embedded approach 通过考虑不确定性下的可行性来设计一个有弹性的人道主义供应链:一种机器学习嵌入式方法
IF 10.6 1区 工程技术 Q1 ECONOMICS Pub Date : 2024-12-30 DOI: 10.1016/j.tre.2024.103943
Ömer Faruk Yılmaz, Yongpei Guan, Beren Gürsoy Yılmaz
Humanitarian supply chains (HSCs) play a crucial role in mitigating the impacts of natural disasters and preventing humanitarian crises. Designing resilient HSCs is critically important to ensure effective recovery and long-term sustainability during and after such events. This study addresses the design of resilient HSCs with viability consideration under known-unknown demand and capacity uncertainties by formulating a two-stage stochastic programming model. To solve this problem and achieve high-quality solutions, three solution approaches are developed and compared. The first approach introduces risk aversion into a genetic algorithm (GA) through chance constraints, termed GA with chance constraints (GAC). The other two approaches integrate the Random Forest (RF) algorithm with GAC, employing incremental learning (GACRFI) and non-incremental learning (GACRFNI). To evaluate the performance of these algorithms and provide insights into designing a resilient HSC, a full factorial design of experiments (DoE) is established using controllable factors. Problems are generated for three cases, each of which corresponds to a distinct disruption and ripple effect severity degree. Computational analysis shows that integrating the machine learning algorithm into the GA yields superior results across all risk level settings, leading to a win–win situation for all stakeholders in HSCs. This study provides valuable insights for designing resilient HSCs that ensure both short-term recovery and long-term sustainability by considering viability under varying risk levels and severity degrees.
人道主义供应链在减轻自然灾害影响和预防人道主义危机方面发挥着至关重要的作用。设计具有弹性的hsc对于确保此类事件期间和之后的有效恢复和长期可持续性至关重要。本研究通过建立一个两阶段随机规划模型,解决了在已知和未知需求和容量不确定性下考虑可行性的弹性hsc设计问题。为了解决这一问题并获得高质量的解决方案,开发了三种解决方案并进行了比较。第一种方法通过机会约束将风险规避引入遗传算法,称为带机会约束的遗传算法(GAC)。另外两种方法将随机森林(RF)算法与GAC算法相结合,采用增量学习(GACRFI)和非增量学习(GACRFNI)。为了评估这些算法的性能并为设计弹性HSC提供见解,使用可控因素建立了全因子实验设计(DoE)。问题产生于三种情况,每种情况对应于不同的中断和连锁反应的严重程度。计算分析表明,将机器学习算法集成到遗传算法中,可以在所有风险级别设置中产生卓越的结果,从而为hsc的所有利益相关者带来双赢的局面。本研究通过考虑不同风险水平和严重程度下的生存能力,为设计弹性造血干细胞提供了有价值的见解,以确保短期恢复和长期可持续性。
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引用次数: 0
What does intelligentization bring? A perspective from the impact of mental workload on operational risk 智能化带来了什么?从心理负荷对操作风险影响的角度分析
IF 10.6 1区 工程技术 Q1 ECONOMICS Pub Date : 2024-12-28 DOI: 10.1016/j.tre.2024.103944
Sihua Chen, Xiang Wen, Shengpan Ke, Qingmiao Ni, Ruicheng Xu, Wei He
Artificial intelligence is becoming the new foundation of companies’ business operations. The nature of “technical staff” work is changing as a result of artificial intelligence, affecting their mental workload. According to multiple resource theory, both mental underload and overload might result in operational mishaps. We recruited high-speed rail (HSR) drivers from the transportation industry and stock traders from the financial industry to conduct experiments to verify the relationship between mental workload and operational risk under varying levels of intelligentization. The findings indicate that mental workload has a detrimental impact on operational risk. However, beyond a certain threshold, it has the reverse effect on operational risk. That is, there is a U-shaped relationship between mental workload and operational risk. Furthermore, intelligentization makes the U-shaped curve steeper, enhancing the impact of mental workload on operational risk. To investigate the influence of mental workload on operational risk at various levels of intelligentization, we created a simulation program using the simulink tool. The simulation results confirm the empirical study, revealing that the U-shaped operating risk curve is driven by HSR drivers’ distraction and stress, fatigue has little effect on operational risk. We found that under non-emergency conditions, HSR drivers with higher levels of intelligentization experience a lower mental workload compared to those operating less intelligent trains. However, in emergency situations, although the former’s mental workload is greater than the latter’s, the instantaneous change in mental workload is significantly larger. As a result, under emergency conditions, HSR drivers with higher levels of intelligentization face greater operational risk. The conclusions of this paper have multiple managerial implications for transportation companies.
人工智能正在成为企业业务运营的新基础。由于人工智能,“技术人员”的工作性质正在发生变化,影响了他们的脑力工作量。根据多重资源理论,心理负荷过低和过载都可能导致操作事故。我们招募了交通行业的高铁司机和金融行业的股票交易员进行实验,验证不同智能化水平下心理负荷与操作风险之间的关系。研究结果表明,心理负荷对操作风险有不利影响。然而,超过一定的阈值,它对操作风险有相反的作用。即心理负荷与操作风险之间存在u型关系。智能化使u型曲线更加陡峭,增强了心理负荷对操作风险的影响。为了研究不同智能化水平下心理工作量对操作风险的影响,我们使用simulink工具创建了一个模拟程序。仿真结果证实了实证研究结果,表明u型运行风险曲线是由高铁驾驶员分心和压力驱动的,疲劳对运行风险的影响较小。我们发现,在非紧急情况下,与运行智能程度较低的高铁相比,智能水平较高的高铁司机的心理负荷较低。然而,在紧急情况下,虽然前者的心理负荷大于后者,但心理负荷的瞬时变化明显更大。因此,在紧急情况下,智能化水平越高的高铁驾驶员面临的运营风险越大。本文的结论对运输公司具有多重管理意义。
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引用次数: 0
Joint berth and flexible storage space allocation in container tower ports 集装箱塔式港口联合泊位与仓储空间灵活配置
IF 10.6 1区 工程技术 Q1 ECONOMICS Pub Date : 2024-12-28 DOI: 10.1016/j.tre.2024.103942
Lu Zhen, Wencheng Wang, Shumin Lin, Linying Yang, Shenyan Jiang
The increasing demand for container shipping has increased the difficulty of yard management and container processing time. High-density container tower ports are next-generation ports. They have advantages, such as stable steel frame structures, high yard land utilization rates, and eliminating the need for container reshuffling operations. This study investigates berth and storage space allocation in container tower ports by considering flexible storage strategies, container allocation, sub-tower size division, and sub-tower allocation. A mixed-integer programming model is proposed to characterize the problem. A column generation-based heuristic algorithm with high performance in terms of solving speed and quality is explored to solve this problem. Numerical experiments verify the performance of the proposed algorithm. Some management insights that can help ports operate efficiently are revealed.
集装箱运输需求的增加增加了堆场管理的难度和集装箱处理的时间。高密度集装箱塔式港口是下一代港口。它们具有钢架结构稳定、堆场土地利用率高、无需集装箱重新洗牌等优点。本文从柔性存储策略、集装箱分配、子塔尺寸划分和子塔分配等方面对集装箱塔式港口的泊位和仓储空间分配进行了研究。提出了一个混合整数规划模型来描述该问题。为解决这一问题,提出了一种求解速度快、质量好、基于列生成的启发式算法。数值实验验证了该算法的有效性。揭示了一些有助于港口高效运营的管理见解。
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引用次数: 0
Total fulfillment management: principles, practices and use cases 全面实现管理:原则、实践和用例
IF 10.6 1区 工程技术 Q1 ECONOMICS Pub Date : 2024-12-28 DOI: 10.1016/j.tre.2024.103888
Eric Ka Ho Leung
This study presents a novel framework called Total Fulfillment Management (TFM), which integrates inbound warehousing and outbound transportation operations into a unified system. TFM draws inspiration from the time-tested philosophies of Total Quality Management and Just-In-Time production, adapting these principles to the modern logistics context. This paper introduces the Fulfillment Synchronization Strategy (FSS) as the operational core of TFM, designed to optimize internal and external resources and improve operational efficiency through real-time data-driven, synchronized decision-making. Within the FSS, a total of nine synchronization practices are defined. Through the integration of emerging technologies like AI, machine learning, IoT, and blockchain, TFM offers a holistic system approach for businesses seeking to enhance their fulfillment operations. Key research avenues and use cases highlight the potential impact of TFM on the evolving logistics landscape.
本研究提出了一个名为 "全面履行管理"(TFM)的新框架,它将入库和出库运输业务整合为一个统一的系统。TFM 从久经考验的全面质量管理和准时生产理念中汲取灵感,并将这些原则应用到现代物流环境中。本文介绍的履约同步战略(FSS)是 TFM 的运营核心,旨在通过实时数据驱动的同步决策,优化内部和外部资源,提高运营效率。FSS 共定义了九项同步实践。通过整合人工智能、机器学习、物联网和区块链等新兴技术,TFM 为寻求提升履约运营的企业提供了一种整体系统方法。主要研究途径和使用案例凸显了 TFM 对不断变化的物流环境的潜在影响。
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引用次数: 0
Order matching optimization of the ridesplitting service: A scenario with midway stops 拼车服务的订单匹配优化:中途停车场景
IF 10.6 1区 工程技术 Q1 ECONOMICS Pub Date : 2024-12-25 DOI: 10.1016/j.tre.2024.103936
Mingyang Du, Xuefeng Li, Lin Cheng, Weike Lu, Wenxiang Li
Ridesplitting travel can provide numerous social and environmental benefits, including reducing vehicle usage and traffic congestion, and decreasing energy consumption and greenhouse gas emissions. This study examines the practicability of integrating the function of midway stops into ridesplitting services. Considering two coexisting matching forms: pre-pool-matching and en-route matching, the ridesplitting order dispatch problem with midway stops is formulated as an integer programming model with multiple objectives. Two methods are developed to address the proposed problem, i.e., an exact algorithm based on bipartite graph and a two-stage method based on Kuhn-Munkres algorithm. Based on the ride-hailing trip data, numerical experiments are conducted to examine the performance of the proposed methods. We also quantify the benefits of the ridesplitting matching with midway stops compared with the solo matching with midway stops and the traditional ridesplitting matching without midway stops. The impacts of the characteristics of midway stops on the order dispatching results are also discussed. The results indicate that compared with the solo ride-hailing matching with midway stops, the ridesplitting matching with midway stops could greatly improve distance savings of trips and the matching success rate of passengers. The research results can enrich the landing scene of ridesplitting service and promote the innovation and upgrading of this product.
拼车出行可以提供许多社会和环境效益,包括减少车辆使用和交通拥堵,减少能源消耗和温室气体排放。本研究探讨将中途站功能整合到拼车服务中的可行性。考虑池前匹配和途中匹配两种共存的匹配形式,将中途站的拼车顺序调度问题表述为一个多目标整数规划模型。提出了两种方法来解决所提出的问题,即基于二分图的精确算法和基于Kuhn-Munkres算法的两阶段方法。基于网约车出行数据,通过数值实验验证了所提方法的性能。我们还量化了带中途站的拼车匹配与带中途站的单独匹配和不带中途站的传统拼车匹配的效益。讨论了中途停车特性对订单调度结果的影响。结果表明,与中途站单独网约车匹配相比,中途站拼车匹配可以大大提高出行距离节约和乘客匹配成功率。研究成果可以丰富拼车服务落地场景,促进该产品的创新升级。
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引用次数: 0
Dynamic hub capacity planning in hyperconnected relay transportation networks under uncertainty 不确定条件下超连接中继运输网络的动态枢纽容量规划
IF 10.6 1区 工程技术 Q1 ECONOMICS Pub Date : 2024-12-24 DOI: 10.1016/j.tre.2024.103940
Xiaoyue Liu, Jingze Li, Mathieu Dahan, Benoit Montreuil
In this article, we consider a truck carrier aiming to set contracts with multiple hub providers to reserve hub capacities in a hyperconnected relay transportation network. This network enables long-haul freight shipments to be transported by multiple short-haul drivers commuting between fixed-base hubs, promoting a driver-friendly approach. We introduce the dynamic stochastic hub capacity-routing problem (DS-HCRP), which is a two-stage stochastic program to determine hub contracted capacities for each planning period that minimizes hub and subsequent transportation costs given demand and travel time uncertainty. To overcome the difficulty in solving this NP-hard problem, we propose a combinatorial Benders decomposition (CBD) algorithm based on a tailored implementation of branch-and-Benders-cut. In addition, we design a heuristic initial cut pool generation method to restrict the search space within the CBD algorithm. Experimental results from a case study in the automotive delivery sector demonstrate that our algorithm outperforms other commonly used approaches in terms of solution quality and convergence speed. Furthermore, the results show that the proposed model offers potential savings of up to 22.96% in hub costs and 8.47% in total costs compared to its static deterministic counterpart by effectively mitigating the impact of demand fluctuations and network disruptions, thus highlighting the advantages of dynamic and stochastic integration in capacity planning.
在本文中,我们考虑一个卡车承运人,其目标是与多个枢纽供应商签订合同,以保留超连接中继运输网络中的枢纽容量。该网络使长途货物运输能够由多个在固定基地枢纽之间通勤的短途司机运输,促进了一种司机友好的方式。我们引入了动态随机枢纽容量路径问题(DS-HCRP),这是一个两阶段的随机规划,以确定在给定需求和旅行时间不确定性的情况下,每个规划时期的枢纽合同容量,从而使枢纽及其后续运输成本最小化。为了克服解决这一np难题的困难,我们提出了一种基于分支-弯曲切割的组合Benders分解(CBD)算法。此外,我们设计了一种启发式初始切池生成方法来限制CBD算法内的搜索空间。汽车交付领域的一个案例研究的实验结果表明,我们的算法在解决方案质量和收敛速度方面优于其他常用方法。此外,研究结果表明,与静态确定性模型相比,该模型通过有效减轻需求波动和网络中断的影响,可节省高达22.96%的枢纽成本和8.47%的总成本,从而突出了动态和随机集成在容量规划中的优势。
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引用次数: 0
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Transportation Research Part E-Logistics and Transportation Review
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