In pluralistic societies, navigating diverse perspectives and promoting sustainable practices pose significant challenges. This paper explores the complexities of sustainability reporting within organizations, focusing on the transition towards more mature and integrated approaches. Through qualitative research, we delve into the institutionalization of sustainability reporting, integration of innovative accounting technologies, and strategies to address challenges encountered in the reporting process. Key findings highlight the hurdles faced by Sustainability Reporting Managers, including limited experience, low external readership, and perceived redundancy by senior management. Furthermore, managers often confront constraints imposed by CEO reporting strategies, balancing the inclusion of positive narratives while maintaining sincerity in Sustainability Reports. Drawing from Balinese SMEs' experiences, we introduce the concepts of Tri Hita Karana and Tri Pramana as guiding principles for sustainable development. Tri Hita Karana emphasizes harmonious relationships with the divine, natural world, and community, while Tri Pramana focuses on leveraging human abilities for innovation and growth. Integrating these concepts into business practices promotes economic prosperity, environmental stewardship, and social well-being. In conclusion, this paper advocates for a multi-faceted approach to sustainable development, combining education, collaboration, and policy advocacy. By embracing cultural and spiritual values, organizations can foster a culture of sustainability and responsible entrepreneurship for the benefit of present and future generations.
在多元化社会中，引导不同观点和促进可持续实践是一项重大挑战。本文探讨了组织内部可持续发展报告的复杂性，重点关注向更成熟、更综合的方法过渡。通过定性研究，我们深入探讨了可持续发展报告的制度化、创新会计技术的整合以及应对报告过程中遇到的挑战的策略。主要研究结果强调了可持续发展报告管理人员所面临的障碍，包括经验有限、外部读者较少以及高级管理层认为的冗余。此外，管理人员还经常面临首席执行官报告战略的限制，既要在可持续发展报告中纳入积极的叙述，又要保持诚意。根据巴厘岛中小企业的经验，我们提出了 Tri Hita Karana 和 Tri Pramana 的概念，作为可持续发展的指导原则。Tri Hita Karana 强调与神灵、自然世界和社区的和谐关系，而 Tri Pramana 则注重利用人的能力进行创新和发展。将这些理念融入商业实践，可以促进经济繁荣、环境管理和社会福祉。总之，本文主张采用多层面的可持续发展方法，将教育、合作和政策宣传结合起来。通过接受文化和精神价值观，各组织可以培养可持续发展文化和负责任的创业精神，造福当代和子孙后代。
{"title":"Navigating Sustainability Reporting Challenges in Pluralistic Societies: Insights from Balinese SMEs and the Integration of Tri Hita Karana and Tri Pramana","authors":"Gde Deny Larasdiputra","doi":"10.47191/jefms/v7-i2-46","DOIUrl":"https://doi.org/10.47191/jefms/v7-i2-46","url":null,"abstract":"In pluralistic societies, navigating diverse perspectives and promoting sustainable practices pose significant challenges. This paper explores the complexities of sustainability reporting within organizations, focusing on the transition towards more mature and integrated approaches. Through qualitative research, we delve into the institutionalization of sustainability reporting, integration of innovative accounting technologies, and strategies to address challenges encountered in the reporting process. Key findings highlight the hurdles faced by Sustainability Reporting Managers, including limited experience, low external readership, and perceived redundancy by senior management. Furthermore, managers often confront constraints imposed by CEO reporting strategies, balancing the inclusion of positive narratives while maintaining sincerity in Sustainability Reports. Drawing from Balinese SMEs' experiences, we introduce the concepts of Tri Hita Karana and Tri Pramana as guiding principles for sustainable development. Tri Hita Karana emphasizes harmonious relationships with the divine, natural world, and community, while Tri Pramana focuses on leveraging human abilities for innovation and growth. Integrating these concepts into business practices promotes economic prosperity, environmental stewardship, and social well-being. In conclusion, this paper advocates for a multi-faceted approach to sustainable development, combining education, collaboration, and policy advocacy. By embracing cultural and spiritual values, organizations can foster a culture of sustainability and responsible entrepreneurship for the benefit of present and future generations.","PeriodicalId":497608,"journal":{"name":"Journal of economics, finance and management studies","volume":"31 5","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139957449","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Dita Wulansari, S. Bangsawan, Dorothy Rouly H. Pandjaitan
The COVID-19 pandemic has raised public awareness of the link between health and sanitation, which has resulted in a rise in the demand for sanitation supplies like hand sanitizer and hand soap. Consumer behavior towards sanitary products has changed. The long-term impact of the pandemic on the effect of the marketing mix and health consciousness on consumer decisions to buy sanitary products in Indonesia still needs to be analyzed. The purpose of this study is to look at the effect of the marketing mix (product, price, place, and promotion) and health consciousness on sanitary product purchases. Measurement of these variables was carried out using relevant indicators with a Likert scale of 1-5. The data were analyzed using Lisrel 8.80 software, which included a structural equation model (SEM). Data collection was carried out through questionnaires (online surveys) by applying purposive sampling techniques. The research sample consisted of 250 respondents with characteristics as all Indonesian people aged at least 12 years old, had purchased sanitary products in Indonesia. Based on analysis using the SEM Lisrel 8.80 method, it was discovered that purchasing decisions are significantly positively affected by the marketing mix. Marketing mix has a significant effect but a weakening effect on health consciousness. Health consciousness has a positive and significant effect on purchasing decisions. Health consciousness has been shown to mediate the effect of the marketing mix on purchasing decisions, but it is weakened. Thus, it is possible to conclude that the marketing mix and health consciousness are essential factors in enhancing sanitary product purchasing decisions.
{"title":"The Effect of Marketing Mix and Health Consciousness on Purchase Decisions of Sanitary Products","authors":"Dita Wulansari, S. Bangsawan, Dorothy Rouly H. Pandjaitan","doi":"10.47191/jefms/v7-i2-51","DOIUrl":"https://doi.org/10.47191/jefms/v7-i2-51","url":null,"abstract":"The COVID-19 pandemic has raised public awareness of the link between health and sanitation, which has resulted in a rise in the demand for sanitation supplies like hand sanitizer and hand soap. Consumer behavior towards sanitary products has changed. The long-term impact of the pandemic on the effect of the marketing mix and health consciousness on consumer decisions to buy sanitary products in Indonesia still needs to be analyzed. The purpose of this study is to look at the effect of the marketing mix (product, price, place, and promotion) and health consciousness on sanitary product purchases. Measurement of these variables was carried out using relevant indicators with a Likert scale of 1-5. The data were analyzed using Lisrel 8.80 software, which included a structural equation model (SEM). Data collection was carried out through questionnaires (online surveys) by applying purposive sampling techniques. The research sample consisted of 250 respondents with characteristics as all Indonesian people aged at least 12 years old, had purchased sanitary products in Indonesia. Based on analysis using the SEM Lisrel 8.80 method, it was discovered that purchasing decisions are significantly positively affected by the marketing mix. Marketing mix has a significant effect but a weakening effect on health consciousness. Health consciousness has a positive and significant effect on purchasing decisions. Health consciousness has been shown to mediate the effect of the marketing mix on purchasing decisions, but it is weakened. Thus, it is possible to conclude that the marketing mix and health consciousness are essential factors in enhancing sanitary product purchasing decisions.","PeriodicalId":497608,"journal":{"name":"Journal of economics, finance and management studies","volume":"7 5","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140435946","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Antonius Okrabeni, T. G. Sumarsono, Muhammad Choldun Sina Setyadi
This study aims to describe Competencies, job characteristics, job satisfaction and employee performance, analyze the influence of Competencies and Job Characteristics on job satisfaction, analyze the influence of Competencies and Job Characteristics on employee performance, analyze the influence of Competencies and Job Characteristics on employee performance through job satisfaction and influence of job satisfaction on employee performance at PG. Kebon Agung Malang. The sample in this study were employees at PG. Kebon Agung Malang, totaling 65 employees. The data analysis technique used is path analysis. The results of the analysis show that Competency and Job Characteristics influence employee job satisfaction. Competencies and Job Characteristics influence employee performance. Job satisfaction influences employee performance. Job Competencies and Characteristics influence employee performance through job satisfaction.
本研究旨在描述 PG 公司员工的能力、工作特征、工作满意度和员工绩效，分析能力和工作特征对工作满意度的影响，分析能力和工作特征对员工绩效的影响，通过工作满意度分析能力和工作特征对员工绩效的影响，以及工作满意度对员工绩效的影响。Kebon Agung Malang.本研究的样本为PG.Kebon Agung Malang公司的65名员工。采用的数据分析技术是路径分析。分析结果表明，能力和工作特征会影响员工的工作满意度。能力和工作特征影响员工绩效。工作满意度影响员工绩效。工作能力和工作特征通过工作满意度影响员工绩效。
{"title":"The Effect of Competence and Job Characteristics on Employee Performance through Job Satisfaction: A Study at PG. Kebon Agung Malang","authors":"Antonius Okrabeni, T. G. Sumarsono, Muhammad Choldun Sina Setyadi","doi":"10.47191/jefms/v7-i2-44","DOIUrl":"https://doi.org/10.47191/jefms/v7-i2-44","url":null,"abstract":"This study aims to describe Competencies, job characteristics, job satisfaction and employee performance, analyze the influence of Competencies and Job Characteristics on job satisfaction, analyze the influence of Competencies and Job Characteristics on employee performance, analyze the influence of Competencies and Job Characteristics on employee performance through job satisfaction and influence of job satisfaction on employee performance at PG. Kebon Agung Malang. The sample in this study were employees at PG. Kebon Agung Malang, totaling 65 employees. The data analysis technique used is path analysis. The results of the analysis show that Competency and Job Characteristics influence employee job satisfaction. Competencies and Job Characteristics influence employee performance. Job satisfaction influences employee performance. Job Competencies and Characteristics influence employee performance through job satisfaction.","PeriodicalId":497608,"journal":{"name":"Journal of economics, finance and management studies","volume":"162 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140438030","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study aims to provide a detailed picture of psychological wellbeing from life insurance agents with financial satisfaction as a mediating variable. In addition, this study also wants to prove the influence of financial management which is strengthened by financial satisfaction to be able to achieve psychological wellbeing conditions. The study was conducted on 400 life insurance agents based in Surabaya. The results showed that 62.5% of insurance agents have achieved psychological wellbeing with the condition of having no debt and not facing difficulties when making decisions related to finance. Insurance agents who are disciplined in managing their finances are less likely to experience financial-related problems. This condition is then more likely to achieve financial satisfaction, which in turn will strengthen the process towards achieving financial wellbeing. Other facts found that financial knowledge and financial attitude also contribute to the creation of financial satisfaction. Crosstab analysis results show that of the 74.5% of life insurance agents who stated to achieve financial satisfaction, 69% of them had a high level of financial knowledge and 67.5% of them had a good financial attitude. Further research can be developed on life insurance agents in the main city in Indonesia by cross tabulating the origin of each respondent's insurance company to be a comprehensive input for the insurance company.
{"title":"Portrait Of Psychological Wellbeing and Financial Satisfaction of Life Insurance Agents","authors":"Pwee Leng, Grace Febiola Susanto","doi":"10.47191/jefms/v7-i2-50","DOIUrl":"https://doi.org/10.47191/jefms/v7-i2-50","url":null,"abstract":"This study aims to provide a detailed picture of psychological wellbeing from life insurance agents with financial satisfaction as a mediating variable. In addition, this study also wants to prove the influence of financial management which is strengthened by financial satisfaction to be able to achieve psychological wellbeing conditions. The study was conducted on 400 life insurance agents based in Surabaya. The results showed that 62.5% of insurance agents have achieved psychological wellbeing with the condition of having no debt and not facing difficulties when making decisions related to finance. Insurance agents who are disciplined in managing their finances are less likely to experience financial-related problems. This condition is then more likely to achieve financial satisfaction, which in turn will strengthen the process towards achieving financial wellbeing. Other facts found that financial knowledge and financial attitude also contribute to the creation of financial satisfaction. Crosstab analysis results show that of the 74.5% of life insurance agents who stated to achieve financial satisfaction, 69% of them had a high level of financial knowledge and 67.5% of them had a good financial attitude. Further research can be developed on life insurance agents in the main city in Indonesia by cross tabulating the origin of each respondent's insurance company to be a comprehensive input for the insurance company.","PeriodicalId":497608,"journal":{"name":"Journal of economics, finance and management studies","volume":"46 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140437417","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The aim of this research paper is to evaluate and compare the financial performance of Silicon Valley Bank spanning the two-year period prior to its eventual bankruptcy in March 2023, using financial data derived from the former bank’s annual reports. Comparative financial ratio analysis was conducted pertaining to four groups of financial indicators, profitability, capital structure, liquidity and market performance. The results of this analysis reveal a decline in performance in 2022 in comparison with the 2021 business year. The decline coincided with the public emergence of formidable business and market risks for the bank. This study fills a critical gap in the literature by assessing the connection between firm performance and both accounting & market indicators during a time of heightened financial distress, whereas previous studies tended to take a closer look at the relationship between firm performance and one specific class on financial indicator while neglecting the other, equally important class of indicators.
{"title":"Financial Performance Evaluation of A Bankrupt Bank: The Case of Silicon Valley Bank","authors":"M. Ibrahim","doi":"10.47191/jefms/v7-i2-49","DOIUrl":"https://doi.org/10.47191/jefms/v7-i2-49","url":null,"abstract":"The aim of this research paper is to evaluate and compare the financial performance of Silicon Valley Bank spanning the two-year period prior to its eventual bankruptcy in March 2023, using financial data derived from the former bank’s annual reports. Comparative financial ratio analysis was conducted pertaining to four groups of financial indicators, profitability, capital structure, liquidity and market performance. The results of this analysis reveal a decline in performance in 2022 in comparison with the 2021 business year. The decline coincided with the public emergence of formidable business and market risks for the bank. This study fills a critical gap in the literature by assessing the connection between firm performance and both accounting & market indicators during a time of heightened financial distress, whereas previous studies tended to take a closer look at the relationship between firm performance and one specific class on financial indicator while neglecting the other, equally important class of indicators.","PeriodicalId":497608,"journal":{"name":"Journal of economics, finance and management studies","volume":"33 20","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140435434","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This research investigates the relationship between corporate governance using measurements of company ownership structure in upholding the values of transparency, accountability, equality, and leverage its influence on firm value, and placing growth as a control variable. The research method uses a quantitative approach, analyzing causal relationships through the formulation of hypotheses. The research sample is 175 manufacturing companies in Indonesia which were observed during 2017-2021 with N of 875 observations. The analysis technique uses ordinary least squares with panel regression. The results of the robustness test analysis of the model, growth as a control variable, robustly show that managerial ownership and institutional ownership represent the upholding of corporate governance values with a significantly positive response by investors. Apart from that, the leverage variable positively influences company value. The novelty of the results of this research, firstly, is the enforcement of manufacturing company governance values in Indonesia, represented by managerial ownership and institutional ownership. Second, the company funding structure policy supports the optimal capital structure theory (Modigliani F. and Miller M., 1963)
{"title":"Relationship between Corporate Governance, Leverage and Firm Value: Empirical Evidence from Indonesia","authors":"Bayu Adi, G. Chandrarin, Harmono Harmono","doi":"10.47191/jefms/v7-i2-47","DOIUrl":"https://doi.org/10.47191/jefms/v7-i2-47","url":null,"abstract":"This research investigates the relationship between corporate governance using measurements of company ownership structure in upholding the values of transparency, accountability, equality, and leverage its influence on firm value, and placing growth as a control variable. The research method uses a quantitative approach, analyzing causal relationships through the formulation of hypotheses. The research sample is 175 manufacturing companies in Indonesia which were observed during 2017-2021 with N of 875 observations. The analysis technique uses ordinary least squares with panel regression. The results of the robustness test analysis of the model, growth as a control variable, robustly show that managerial ownership and institutional ownership represent the upholding of corporate governance values with a significantly positive response by investors. Apart from that, the leverage variable positively influences company value. The novelty of the results of this research, firstly, is the enforcement of manufacturing company governance values in Indonesia, represented by managerial ownership and institutional ownership. Second, the company funding structure policy supports the optimal capital structure theory (Modigliani F. and Miller M., 1963)","PeriodicalId":497608,"journal":{"name":"Journal of economics, finance and management studies","volume":"2 7","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139957642","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The study investigated on Human Capital Accounting for sustainable performance of the financial sector businesses in Nigeria for the period 2008 -2021. Human Capital Accounting was proxied by staff development cost and training while sustainable financial performance was proxied by return on assets and return on equity. The financial sector used were four banks whose financial statements were accessible online for the period of investigation. Secondary data was used and accessed from online publication of the four sampled banks. Model relation between staff and development cost, return on equity and return on asset was developed with the objective to determine the effect of staff and development cost on banks return on asset and return on equity. Data collected were analyzed with Ordinary Least Square regression model with analytical tool of E-view 10. Results showed that staff and development cost of banks has insignificant effect on their return on assets and return on equity. The research recommends that for banks to successfully address the challenges of sustainable performance, there must be a paradigm shift to improvement in human capital accounting for sustainable performance of the banking sector.
{"title":"Human Capital Accounting for Sustainable Performance of the Financial Sector Businesses in Nigeria","authors":"Obi B. C. Phd, Okoro T. C. Phd","doi":"10.47191/jefms/v7-i2-42","DOIUrl":"https://doi.org/10.47191/jefms/v7-i2-42","url":null,"abstract":"The study investigated on Human Capital Accounting for sustainable performance of the financial sector businesses in Nigeria for the period 2008 -2021. Human Capital Accounting was proxied by staff development cost and training while sustainable financial performance was proxied by return on assets and return on equity. The financial sector used were four banks whose financial statements were accessible online for the period of investigation. Secondary data was used and accessed from online publication of the four sampled banks. Model relation between staff and development cost, return on equity and return on asset was developed with the objective to determine the effect of staff and development cost on banks return on asset and return on equity. Data collected were analyzed with Ordinary Least Square regression model with analytical tool of E-view 10. Results showed that staff and development cost of banks has insignificant effect on their return on assets and return on equity. The research recommends that for banks to successfully address the challenges of sustainable performance, there must be a paradigm shift to improvement in human capital accounting for sustainable performance of the banking sector.","PeriodicalId":497608,"journal":{"name":"Journal of economics, finance and management studies","volume":"3 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140444227","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The objective of this research is to evaluate the effectiveness of employee performance in implementing Standard Operating Procedures (SOP) within the Merchandise Inspection/Receiving Department at The Foodhall Senayan City. This research is of a qualitative descriptive nature, with a focus on Statistical Process Control (SPC) as a measurement instrument. It employs the Implementation of Seven Key Elements in SOP, covering efficiency, consistency, error minimization, problem-solving, and defensive limitations. Five individuals participated in this research: Branch Manager, Receiving Supervisor, and three Receiving Staff members. Data collection techniques were based on direct observation, interviews, and documents used as references for the receiving staff's work procedures. In this study, the author used Statistical Process Control (SPC) on Attribute Control Charts, specifically using P-charts as a measurement tool for Quality Control checks on goods. The Implementation of Seven Key Elements in SOP was used to deepen the investigation into problem-solving that could not be explained using numerical data. Based on the analysis results using Statistical Process Control (SPC) for the current period, the average reversal rate is 0.02, indicating proximity to the Lower Control Limit (LCL) of 0 or zero defects. Meanwhile, regarding the usage of the Implementation of Seven Key Elements in SOP in the Merchandise Inspection/Receiving Department at The Foodhall Senayan City, it is evident that in the implementation of these seven key elements, there are still some shortcomings. These deficiencies include error minimization, process mapping, employee protection, and defensive limitations.
本研究的目的是评估 The Foodhall Senayan City 商品检验/收货部员工在执行标准操作程序 (SOP) 过程中的表现效果。本研究属于定性描述性质，以统计过程控制（SPC）作为测量工具。它采用了 SOP 七大要素的实施方法，包括效率、一致性、误差最小化、问题解决和防御限制。五人参与了此次研究：分公司经理、收货主管和三名收货员工。数据收集技术基于直接观察、访谈和作为收货员工工作程序参考的文件。在本研究中，作者在属性控制图上使用了统计过程控制（SPC），特别是使用 P 型图作为货物质量控制检查的测量工具。在 SOP 中实施七项关键要素被用来深入调查无法用数字数据解释的问题解决方案。根据本期使用统计过程控制（SPC）的分析结果，平均反转率为 0.02，表明接近 0 或零缺陷的下限控制（LCL）。与此同时，关于在 The Foodhall Senayan City 商品检验/收货部实施 SOP 七大要素的情况，显然在实施这七大要素方面仍存在一些不足之处。这些不足之处包括错误最小化、流程映射、员工保护和防御限制。
{"title":"Analysis of Employee Work Quality Using Statistical Process Control and Compliance with Standard Operating Procedures (Study in the Merchandise Inspection Department of the Foodhall Senayan City)","authors":"Eri Marlapa, Aisyah Pratiwi","doi":"10.47191/jefms/v7-i2-43","DOIUrl":"https://doi.org/10.47191/jefms/v7-i2-43","url":null,"abstract":"The objective of this research is to evaluate the effectiveness of employee performance in implementing Standard Operating Procedures (SOP) within the Merchandise Inspection/Receiving Department at The Foodhall Senayan City. This research is of a qualitative descriptive nature, with a focus on Statistical Process Control (SPC) as a measurement instrument. It employs the Implementation of Seven Key Elements in SOP, covering efficiency, consistency, error minimization, problem-solving, and defensive limitations. Five individuals participated in this research: Branch Manager, Receiving Supervisor, and three Receiving Staff members. Data collection techniques were based on direct observation, interviews, and documents used as references for the receiving staff's work procedures. In this study, the author used Statistical Process Control (SPC) on Attribute Control Charts, specifically using P-charts as a measurement tool for Quality Control checks on goods. The Implementation of Seven Key Elements in SOP was used to deepen the investigation into problem-solving that could not be explained using numerical data. Based on the analysis results using Statistical Process Control (SPC) for the current period, the average reversal rate is 0.02, indicating proximity to the Lower Control Limit (LCL) of 0 or zero defects. Meanwhile, regarding the usage of the Implementation of Seven Key Elements in SOP in the Merchandise Inspection/Receiving Department at The Foodhall Senayan City, it is evident that in the implementation of these seven key elements, there are still some shortcomings. These deficiencies include error minimization, process mapping, employee protection, and defensive limitations.","PeriodicalId":497608,"journal":{"name":"Journal of economics, finance and management studies","volume":"60 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140444935","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The growing population and urbanization increase food demand, but many local processors struggle with quality, affordability, and safety due to knowledge and investment gaps. The study purposed to investigate the extent of the application of entrepreneurial innovations in the food processing and manufacturing targeted firms in Lusaka from the year 2017 to 2021. The study was guided by three specific objectives which were: to establish the extent of application of entrepreneurial innovations in the food processing and manufacturing in targeted firms in Lusaka; to analyse the contribution of entrepreneurial innovations to the food processing and manufacturing industry from 2017 to 2021, and to assess the performance of the food processing and manufacturing industry in Zambia for the period under review with regard to application of entrepreneurial innovation. Three dairy processing industries in the Lusaka district were studied, focusing on their production of customer-centric solutions while adhering to food safety and quality standards. The study employed a descriptive research design to achieve the set objectives. Two sampling techniques were used: convenience sampling for selecting dairy food industries and snowball sampling for individuals with in-depth information on the thematic subject matter. The study used an interview guide to collect the required data from the ten overall interviewees and five key informants participated in semi-structured interviews. The interviews covered key themes like knowledge utilization, collaboration, innovation realization, triggers and outcomes, important decisions, and challenges. Data analysis was conducted using NVivo (version 12.2), and operational definitions of codes were developed. The findings showed that the two types of innovative entrepreneurship; product and market innovation were being applied in Zambia's diary food manufacturing industry though product innovation had a minimal effect on dairy manufacturing firms. Analysed in terms of the conduct of their businesses, entrepreneurial innovations to the food processing and manufacturing industry makes valuable contributions to the GDP by creating jobs, achieving economic development, reducing inequalities, and plays a crucial role in fostering economic transformation. With regard to the performance of the food processing and manufacturing industry, the study noted that the dairy manufacturing industry, which plays a significant role in economic development, could use entrepreneurial innovations as a tactical option to improve its competitiveness, survival, and growth in the fast-paced competitive business climate. Overall, the study showed that market innovation has an impact on how well dairy manufacturing companies succeed. These companies performed better when they expanded their market by luring new clients with discounts and by using online marketing. Accordingly, the study draws the conclusion that market innovation can enhance the performanc
{"title":"Exploring the Application of Entrepreneurial Innovation in Selected Food Processing (Dairy) and Manufacturing Firms in Lusaka","authors":"Grace Ndhlovu, Chrine C. Hapompwe","doi":"10.47191/jefms/v7-i2-40","DOIUrl":"https://doi.org/10.47191/jefms/v7-i2-40","url":null,"abstract":"The growing population and urbanization increase food demand, but many local processors struggle with quality, affordability, and safety due to knowledge and investment gaps. The study purposed to investigate the extent of the application of entrepreneurial innovations in the food processing and manufacturing targeted firms in Lusaka from the year 2017 to 2021. The study was guided by three specific objectives which were: to establish the extent of application of entrepreneurial innovations in the food processing and manufacturing in targeted firms in Lusaka; to analyse the contribution of entrepreneurial innovations to the food processing and manufacturing industry from 2017 to 2021, and to assess the performance of the food processing and manufacturing industry in Zambia for the period under review with regard to application of entrepreneurial innovation. Three dairy processing industries in the Lusaka district were studied, focusing on their production of customer-centric solutions while adhering to food safety and quality standards. The study employed a descriptive research design to achieve the set objectives. Two sampling techniques were used: convenience sampling for selecting dairy food industries and snowball sampling for individuals with in-depth information on the thematic subject matter. The study used an interview guide to collect the required data from the ten overall interviewees and five key informants participated in semi-structured interviews. The interviews covered key themes like knowledge utilization, collaboration, innovation realization, triggers and outcomes, important decisions, and challenges. Data analysis was conducted using NVivo (version 12.2), and operational definitions of codes were developed. The findings showed that the two types of innovative entrepreneurship; product and market innovation were being applied in Zambia's diary food manufacturing industry though product innovation had a minimal effect on dairy manufacturing firms. Analysed in terms of the conduct of their businesses, entrepreneurial innovations to the food processing and manufacturing industry makes valuable contributions to the GDP by creating jobs, achieving economic development, reducing inequalities, and plays a crucial role in fostering economic transformation. With regard to the performance of the food processing and manufacturing industry, the study noted that the dairy manufacturing industry, which plays a significant role in economic development, could use entrepreneurial innovations as a tactical option to improve its competitiveness, survival, and growth in the fast-paced competitive business climate. Overall, the study showed that market innovation has an impact on how well dairy manufacturing companies succeed. These companies performed better when they expanded their market by luring new clients with discounts and by using online marketing. Accordingly, the study draws the conclusion that market innovation can enhance the performanc","PeriodicalId":497608,"journal":{"name":"Journal of economics, finance and management studies","volume":"11 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140442519","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Organizational performance through employee performance has been a major global concern of companies and as such various organizations have shifted focus on engineering their employee management processes. The purpose of the study was to assess factors affecting employee performance in Zambian municipalities. The study was guided by three objectives which were; to establish effects of employee motivation on employee performance; to find out the effect of working conditions on employee performance, and to establish the effect of management style on employee performance. A mixed method approach was used with questionnaire and scheduled interviews as data collection tools. A census was used to derive the total sample size of 93 employees. Stratified sampling technique was utilized where 93 respondents were administered with questionnaires while 11 respondents were selected for qualitative data collection through interviews. The study utilized a descriptive approach to quantitative data analysis through the use of SPSS while qualitative data was themed for content analysis. The study response was 97%. The results revealed that majority of the employees at 83% stated that they did not receive enough morale to achieve their tasks which depicted lack of motivation through performance management strategies and feedback. Similarly, 70% stated that they lacked a proper environment, tools, personal protective clothing, and equipment to undertake their tasks effectively and efficiently. Further, 75% stated that there was no key consultation and feedback with regards to tasks and grievances, which are a critical component for motivation and effective performance of roles and responsibilities. Employees felt discriminated which is contrary to the aspirations of the Equity Theory. The study concluded that despite setting clear organizational goals, management lacked proper merit based performance management strategies interlaced with motivation techniques, the creation of a conducive working environment through provision of requisite tools for effective performance and proper establishment of both vertical and horizontal work relationships between superiors and subordinates for effective communication. Therefore, the study strongly recommends the establishment of reward based performance management systems with measurable key performance indicators to accord feedback to the employees along with the need to invest in employee health and safety through provision of well-ventilated office space, personal protective equipment and other working tools. There must be deliberately established systems of top-bottom communication to create a sense of belonging and promote inclusiveness in decision making for employees at production level through necessary key consultations and performance feedback.
{"title":"An Assessment of Factors Affecting Employee Performance in Zambian Local Authorities: A Case Study of Lukulu Town Council","authors":"Kanyanta Makasa, Chrine C. Hapompwe","doi":"10.47191/jefms/v7-i2-41","DOIUrl":"https://doi.org/10.47191/jefms/v7-i2-41","url":null,"abstract":"Organizational performance through employee performance has been a major global concern of companies and as such various organizations have shifted focus on engineering their employee management processes. The purpose of the study was to assess factors affecting employee performance in Zambian municipalities. The study was guided by three objectives which were; to establish effects of employee motivation on employee performance; to find out the effect of working conditions on employee performance, and to establish the effect of management style on employee performance. A mixed method approach was used with questionnaire and scheduled interviews as data collection tools. A census was used to derive the total sample size of 93 employees. Stratified sampling technique was utilized where 93 respondents were administered with questionnaires while 11 respondents were selected for qualitative data collection through interviews. The study utilized a descriptive approach to quantitative data analysis through the use of SPSS while qualitative data was themed for content analysis. The study response was 97%. The results revealed that majority of the employees at 83% stated that they did not receive enough morale to achieve their tasks which depicted lack of motivation through performance management strategies and feedback. Similarly, 70% stated that they lacked a proper environment, tools, personal protective clothing, and equipment to undertake their tasks effectively and efficiently. Further, 75% stated that there was no key consultation and feedback with regards to tasks and grievances, which are a critical component for motivation and effective performance of roles and responsibilities. Employees felt discriminated which is contrary to the aspirations of the Equity Theory. The study concluded that despite setting clear organizational goals, management lacked proper merit based performance management strategies interlaced with motivation techniques, the creation of a conducive working environment through provision of requisite tools for effective performance and proper establishment of both vertical and horizontal work relationships between superiors and subordinates for effective communication. Therefore, the study strongly recommends the establishment of reward based performance management systems with measurable key performance indicators to accord feedback to the employees along with the need to invest in employee health and safety through provision of well-ventilated office space, personal protective equipment and other working tools. There must be deliberately established systems of top-bottom communication to create a sense of belonging and promote inclusiveness in decision making for employees at production level through necessary key consultations and performance feedback.","PeriodicalId":497608,"journal":{"name":"Journal of economics, finance and management studies","volume":"3 6","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140444655","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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