Journal of Hospitality and Tourism Management最新文献_第2页

Decoding Airbnb location strategy for remote hosts: A location theory approach 解码远程房东的Airbnb位置策略：位置理论方法

IF 7.8 1区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Journal of Hospitality and Tourism Management

Pub Date : 2026-01-20 DOI: 10.1016/j.jhtm.2026.101401

Long Xia

Airbnb has transformed accommodation sharing and created new opportunities for hosts who manage properties remotely. Yet limited research has examined how remote hosts can strategically select locations to offset the disadvantages of operating without local presence. Drawing on location theory, this study develops a two-tier spatial evaluation framework that distinguishes between macro city-level and micro neighborhood-level drivers of listing performance. We assemble a longitudinal panel of 512,919 listings and 2.79 million quarterly observations across 30 diverse U.S. cities from March 2022 to March 2025. Using a two-way fixed effects model, we find that remotely managed listings receive approximately 12–16 % fewer quarterly reviews than locally managed listings. However, this gap narrows substantially when remote hosts invest in cities with stable tourism demand and steady economic growth. Performance further improves when listings are located in neighborhoods with strong walkability, proximity to cultural and recreational anchors, and moderate competitive density. Theoretically, the study extends location theory into platform-mediated lodging markets by conceptualizing location as a deliberate strategic decision rather than a fixed contextual attribute. Practically, the findings show that remote hosting performance depends not on physical proximity, but on alignment between spatial-economic environments and the operational capabilities of managing from a distance. These insights provide a location-based investment framework for hosts, data-driven decision guidance for platforms, and context-sensitive regulatory considerations for policymakers.

Airbnb改变了住宿共享模式，为远程管理物业的房东创造了新的机会。然而，有限的研究调查了远程主机如何策略性地选择位置来抵消没有本地存在的运营劣势。基于区位理论，本研究构建了一个双层空间评价框架，区分宏观城市层面和微观社区层面的上市绩效驱动因素。从2022年3月到2025年3月，我们对美国30个不同城市的512,919个房源和279万个季度观察进行了纵向调查。使用双向固定效应模型，我们发现远程管理的上市公司收到的季度评论比本地管理的上市公司少约12 - 16%。然而，当偏远东道主投资于旅游需求稳定、经济稳定增长的城市时，这一差距就会大大缩小。当房源位于可步行性强、靠近文化和娱乐中心、竞争密度适中的社区时，业绩会进一步提高。从理论上讲，该研究将区位理论扩展到平台中介的住宿市场，将区位概念化为一种深思熟虑的战略决策，而不是一种固定的情境属性。实际上，研究结果表明，远程托管的性能并不取决于物理距离，而是取决于空间经济环境与远程管理的操作能力之间的一致性。这些见解为主机提供了基于位置的投资框架，为平台提供了数据驱动的决策指导，并为政策制定者提供了上下文敏感的监管考虑。

{"title":"Decoding Airbnb location strategy for remote hosts: A location theory approach","authors":"Long Xia","doi":"10.1016/j.jhtm.2026.101401","DOIUrl":"10.1016/j.jhtm.2026.101401","url":null,"abstract":"<div><div>Airbnb has transformed accommodation sharing and created new opportunities for hosts who manage properties remotely. Yet limited research has examined how remote hosts can strategically select locations to offset the disadvantages of operating without local presence. Drawing on location theory, this study develops a two-tier spatial evaluation framework that distinguishes between macro city-level and micro neighborhood-level drivers of listing performance. We assemble a longitudinal panel of 512,919 listings and 2.79 million quarterly observations across 30 diverse U.S. cities from March 2022 to March 2025. Using a two-way fixed effects model, we find that remotely managed listings receive approximately 12–16 % fewer quarterly reviews than locally managed listings. However, this gap narrows substantially when remote hosts invest in cities with stable tourism demand and steady economic growth. Performance further improves when listings are located in neighborhoods with strong walkability, proximity to cultural and recreational anchors, and moderate competitive density. Theoretically, the study extends location theory into platform-mediated lodging markets by conceptualizing location as a deliberate strategic decision rather than a fixed contextual attribute. Practically, the findings show that remote hosting performance depends not on physical proximity, but on alignment between spatial-economic environments and the operational capabilities of managing from a distance. These insights provide a location-based investment framework for hosts, data-driven decision guidance for platforms, and context-sensitive regulatory considerations for policymakers.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"66 ","pages":"Article 101401"},"PeriodicalIF":7.8,"publicationDate":"2026-01-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146006372","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Local destinations as strategic units: Identifying hierarchical competitiveness structures through Delphi–AHP 作为战略单位的本地目的地：通过Delphi-AHP识别等级竞争力结构

IF 7.8 1区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Journal of Hospitality and Tourism Management

Pub Date : 2026-01-20 DOI: 10.1016/j.jhtm.2026.101403

Hwieun (Sylvia) Choi , Yoo-shik Yoon

Recent trends in tourism highlight a growing emphasis on localized experiences that reflect local distinctiveness and community identity. This study redefines local destinations as micro-scale, place-based units integrating locality, placeness, and community-based tourism. It examines their role in sustainable local revitalization amid population decline and metropolitan concentration. Using a Delphi–AHP approach with tourism experts, it identifies and prioritizes key determinants of local destination competitiveness. The framework conceptualizes local destinations as lived spaces where cultural authenticity arises through residents' and stakeholders’ everyday participation rather than staged performances. The results indicate that resource utilization and infrastructure development are the most critical factors. At the same time, stakeholder groups show divergent priorities, underscoring the need for coordinated governance to address potential misalignment risks. Theoretically, this research advances destination competitiveness studies by shifting the analytical focus to the micro-scale and demonstrating that competitiveness depends on the hierarchical structuring and sequencing of factors rather than on their relative importance. By emphasizing dependency-aware implementation that secures community foundations before advancing market-facing strategies, the study provides practical guidance for communities seeking to design tourism strategies that revitalize rather than displace local life.

最近的旅游趋势越来越强调反映当地特色和社区身份的本地化体验。本研究将本地目的地重新定义为微型的、基于地的单元，整合了地方性、地方性和社区旅游。它考察了在人口下降和大都市集中的情况下，它们在可持续的地方振兴中的作用。与旅游专家一起使用德尔菲- ahp方法，确定并优先考虑当地目的地竞争力的关键决定因素。该框架将当地目的地概念化为生活空间，在这里，文化真实性通过居民和利益相关者的日常参与而不是舞台表演而产生。结果表明，资源利用和基础设施建设是最关键的因素。同时，涉众组显示出不同的优先级，强调需要协调治理来处理潜在的不协调风险。从理论上讲，本研究通过将分析焦点转移到微观尺度，并证明竞争力取决于因素的层次结构和顺序，而不是它们的相对重要性，从而推动了目的地竞争力的研究。通过强调在推进面向市场的战略之前确保社区基础的依赖意识实施，该研究为寻求设计振兴而不是取代当地生活的旅游战略的社区提供了实用指导。

{"title":"Local destinations as strategic units: Identifying hierarchical competitiveness structures through Delphi–AHP","authors":"Hwieun (Sylvia) Choi , Yoo-shik Yoon","doi":"10.1016/j.jhtm.2026.101403","DOIUrl":"10.1016/j.jhtm.2026.101403","url":null,"abstract":"<div><div>Recent trends in tourism highlight a growing emphasis on localized experiences that reflect local distinctiveness and community identity. This study redefines local destinations as micro-scale, place-based units integrating locality, placeness, and community-based tourism. It examines their role in sustainable local revitalization amid population decline and metropolitan concentration. Using a Delphi–AHP approach with tourism experts, it identifies and prioritizes key determinants of local destination competitiveness. The framework conceptualizes local destinations as lived spaces where cultural authenticity arises through residents' and stakeholders’ everyday participation rather than staged performances. The results indicate that resource utilization and infrastructure development are the most critical factors. At the same time, stakeholder groups show divergent priorities, underscoring the need for coordinated governance to address potential misalignment risks. Theoretically, this research advances destination competitiveness studies by shifting the analytical focus to the micro-scale and demonstrating that competitiveness depends on the hierarchical structuring and sequencing of factors rather than on their relative importance. By emphasizing dependency-aware implementation that secures community foundations before advancing market-facing strategies, the study provides practical guidance for communities seeking to design tourism strategies that revitalize rather than displace local life.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"66 ","pages":"Article 101403"},"PeriodicalIF":7.8,"publicationDate":"2026-01-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146014266","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Tourists’ transformation through perceived placeness in urban creative tourism: A means-end chain perspective 城市创意旅游中游客通过感知地性的转化：一种手段-端链视角

IF 7.8 1区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Journal of Hospitality and Tourism Management

Pub Date : 2026-01-20 DOI: 10.1016/j.jhtm.2026.101404

Lin Wang , Peihua Shi , Lingxu Zhou , Junqi Jia

Urban creative tourism, centered on participation, creative practice, and co-creation embedded in urban cultural contexts, is a key driver of meaningful experiences and personal transformation. Yet, the mechanisms through which such places evoke tourists' transformation remain underexplored. Grounded in the means-end chain theory, this study qualitatively clarifies the forms of perceived placeness, tourists' experiences, and transformative values using online tourist-generated content from Tanhualin, Wuhan, and quantitatively establishes and organizes these factors into a holistic framework. Findings indicate that perceived placeness is shaped by three domains (creative consumption infrastructure, cultural and heritage placeness, and scenographic configurations), encompassing nine key attributes. These attributes generate six types of hedonic and cognitive experiences, which foster six transformative values (positive emotions, nostalgia, self-improvement, self-satisfaction, self-actualization, and a sense of belonging). Twelve dominant means-end chains illustrate how creativity- and capital-driven placeness promotes creative and aesthetic experiences and psychological involvements, eventually evoking positive emotions and self-improvement. This study enriches the theoretical discourse on tourists' transformation in urban creative tourism and informs sustainable creative place-making for destinations.

城市创意旅游以参与、创意实践和融入城市文化背景的共同创造为核心，是有意义体验和个人转变的关键驱动力。然而，这些地方唤起游客转变的机制仍未得到充分探索。本研究以“手段-终端链”理论为基础，利用武汉檀华林的在线游客生成内容，定性地阐明了感知地性、游客体验和变革价值的形式，并定量地建立和组织这些因素，形成一个整体框架。研究结果表明，感知的地方性由三个领域（创意消费基础设施、文化和遗产地方性以及场景配置）塑造，包括九个关键属性。这些属性产生了六种类型的享乐和认知体验，从而培养了六种变革性价值观（积极情绪、怀旧、自我完善、自我满足、自我实现和归属感）。12个主要的目的链说明了创造力和资本驱动的场所如何促进创造性和审美体验以及心理参与，最终唤起积极的情绪和自我完善。本研究丰富了城市创意旅游中游客转化的理论论述，为目的地的可持续创意场所制作提供了理论依据。

{"title":"Tourists’ transformation through perceived placeness in urban creative tourism: A means-end chain perspective","authors":"Lin Wang , Peihua Shi , Lingxu Zhou , Junqi Jia","doi":"10.1016/j.jhtm.2026.101404","DOIUrl":"10.1016/j.jhtm.2026.101404","url":null,"abstract":"<div><div>Urban creative tourism, centered on participation, creative practice, and co-creation embedded in urban cultural contexts, is a key driver of meaningful experiences and personal transformation. Yet, the mechanisms through which such places evoke tourists' transformation remain underexplored. Grounded in the means-end chain theory, this study qualitatively clarifies the forms of perceived placeness, tourists' experiences, and transformative values using online tourist-generated content from Tanhualin, Wuhan, and quantitatively establishes and organizes these factors into a holistic framework. Findings indicate that perceived placeness is shaped by three domains (creative consumption infrastructure, cultural and heritage placeness, and scenographic configurations), encompassing nine key attributes. These attributes generate six types of hedonic and cognitive experiences, which foster six transformative values (positive emotions, nostalgia, self-improvement, self-satisfaction, self-actualization, and a sense of belonging). Twelve dominant means-end chains illustrate how creativity- and capital-driven placeness promotes creative and aesthetic experiences and psychological involvements, eventually evoking positive emotions and self-improvement. This study enriches the theoretical discourse on tourists' transformation in urban creative tourism and informs sustainable creative place-making for destinations.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"66 ","pages":"Article 101404"},"PeriodicalIF":7.8,"publicationDate":"2026-01-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146006375","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Dissecting the post-pandemic Hospitality and Tourism Literature: a bibliometric analysis 大流行后酒店和旅游文献剖析：文献计量学分析

IF 7.8 1区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Journal of Hospitality and Tourism Management

Pub Date : 2026-01-16 DOI: 10.1016/j.jhtm.2026.101398

Anastasios Zopiatis

Reflecting on the unprecedented nature of the COVID-19 pandemic, scholars in hospitality and tourism (H&T) shifted their conceptual attention, resources, and efforts toward relevant topics. Hundreds of articles have been published in the discipline's journals, investigating the pandemic's impact from various perspectives using a plethora of methodological designs. Transitioning to the post-pandemic era, scholars strived to re-establish their research agendas, publication strategies, and conceptual paths; nevertheless, the discipline's conceptual evolution characteristics are still unknown. Addressing this gap, this study maps the discipline's post-pandemic conceptual landscape, via bibliometric analysis, with particular emphasis on current and emerging research themes. Following a structured methodological procedure, 8270 articles were retrieved from the Scopus database, whereas VOSviewer was used to visualize the relevant scientific landscapes and construct co-occurrence networks. Findings revealed that scholars' conceptual interests are slowly shifting away from COVID-19 toward technology adoption and innovation, with a particular emphasis on artificial intelligence and other relevant technologies. Furthermore, and of importance to scholars, results provide an overview of the post-pandemic thematic areas and publication trends that may define the future of H&T literature and stimulate further endeavors.

反思COVID-19大流行的前所未有的性质，酒店和旅游（H&；T）学者将他们的概念关注，资源和努力转向相关主题。该学科的期刊上发表了数百篇文章，使用大量的方法设计，从不同的角度调查了大流行的影响。过渡到后大流行时代，学者们努力重建他们的研究议程，出版策略和概念路径；然而，该学科的概念演变特征仍然是未知的。为了解决这一差距，本研究通过文献计量分析绘制了流行病后学科的概念图景，特别强调了当前和新兴的研究主题。按照结构化的方法程序，从Scopus数据库中检索了8270篇文章，而使用VOSviewer将相关科学景观可视化并构建共现网络。研究结果显示，学者们的概念兴趣正在慢慢从COVID-19转向技术采用和创新，特别强调人工智能和其他相关技术。此外，对学者来说很重要的是，研究结果提供了大流行后主题领域和出版趋势的概述，这可能会定义卫生与卫生文献的未来，并激发进一步的努力。

{"title":"Dissecting the post-pandemic Hospitality and Tourism Literature: a bibliometric analysis","authors":"Anastasios Zopiatis","doi":"10.1016/j.jhtm.2026.101398","DOIUrl":"10.1016/j.jhtm.2026.101398","url":null,"abstract":"<div><div>Reflecting on the unprecedented nature of the COVID-19 pandemic, scholars in hospitality and tourism (H&T) shifted their conceptual attention, resources, and efforts toward relevant topics. Hundreds of articles have been published in the discipline's journals, investigating the pandemic's impact from various perspectives using a plethora of methodological designs. Transitioning to the post-pandemic era, scholars strived to re-establish their research agendas, publication strategies, and conceptual paths; nevertheless, the discipline's conceptual evolution characteristics are still unknown. Addressing this gap, this study maps the discipline's post-pandemic conceptual landscape, via bibliometric analysis, with particular emphasis on current and emerging research themes. Following a structured methodological procedure, 8270 articles were retrieved from the Scopus database, whereas VOSviewer was used to visualize the relevant scientific landscapes and construct co-occurrence networks. Findings revealed that scholars' conceptual interests are slowly shifting away from COVID-19 toward technology adoption and innovation, with a particular emphasis on artificial intelligence and other relevant technologies. Furthermore, and of importance to scholars, results provide an overview of the post-pandemic thematic areas and publication trends that may define the future of H&T literature and stimulate further endeavors.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"66 ","pages":"Article 101398"},"PeriodicalIF":7.8,"publicationDate":"2026-01-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145977333","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Environment switching: The special influencing mechanism of travel alleviating loneliness 环境转换：旅行缓解孤独感的特殊影响机制

IF 7.8 1区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Journal of Hospitality and Tourism Management

Pub Date : 2026-01-13 DOI: 10.1016/j.jhtm.2026.101399

Chunxiao Li, Yufan Yang, Zhirui Qu

Intervening in state loneliness is essential for maintaining mental health. Research suggests that travel contributes to overall well-being, particularly in easing loneliness. However, previous studies focused on travel as a means of establishing social connections, overlooking its specific role in easing state loneliness. Drawing on the theoretical framework of enactivism, this paper argues that the key to understanding how travel eases state loneliness is through “environment switching”, the act of moving to a new physical and social context. This study first confirmed that travel can reduce state loneliness through a field experiment, then revealed how travel eases state loneliness through a longitudinal investigation with 40 individuals, and finally verified the mechanism through a questionnaire survey with 684 respondents. These insights not only augment enactivism's understanding of environment switching on emotional states but also provide new perspectives for promoting the sustainable development of tourism activities and environmental design.

干预状态孤独对于维持心理健康至关重要。研究表明，旅行有助于整体幸福感，尤其是在缓解孤独感方面。然而，以往的研究将旅游作为一种建立社会联系的手段，忽视了其在缓解状态孤独方面的具体作用。基于行动主义的理论框架，本文认为理解旅行如何缓解状态孤独的关键是通过“环境转换”，即转移到新的物理和社会环境中的行为。本研究首先通过实地实验证实了旅行可以减少状态孤独，然后通过40个个体的纵向调查揭示了旅行如何缓解状态孤独，最后通过684个被调查者的问卷调查验证了旅行缓解状态孤独的机制。这些发现不仅增强了enactivism对情绪状态环境转换的理解，也为促进旅游活动和环境设计的可持续发展提供了新的视角。

引用次数: 0

Measuring tourism therapeutic experience: Scale development and cross-destination validation 旅游治疗体验测量：量表开发与跨目的地验证

IF 7.8 1区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Journal of Hospitality and Tourism Management

Pub Date : 2026-01-07 DOI: 10.1016/j.jhtm.2026.101395

Yinger Xu , Yang Yang , Xing Zhou

Tourism functions not merely as a backdrop for therapeutic encounters but as an active intervention—structuring, mediating, and triggering therapeutic experience. Yet this distinction remains conceptually underdeveloped. To fill this gap, this study constructs and validates a tourism therapeutic experience scale grounded in four epistemological paradigms of tourism experience: objectivist, constructivist, post-structuralist, and existentialist. Study 1 draws on semi-structured interviews with 28 tourists and employs grounded theory to extract four dimensions: ambient immersive, social bonding, liminal reassembly, and existential reshaping. Study 2 develops a 20-item scale and validates it through online surveys (N₁ = 228, N₂ = 320, N₃ = 320), demonstrating robust reliability and construct validity. Further cross-destination testing at a coastal site (Qingdao, N₄ = 201) and a mountainous site (Guizhou, N₅ = 202) confirms its structural stability. By integrating epistemological depth with methodological rigor, this research deepens the conceptualization of tourism therapeutic experience and offers a scalable tool for evaluating tourism’s therapeutic potential across diverse socio-material settings.

旅游的功能不仅仅是作为治疗遭遇的背景，而是作为一种积极的干预——结构、中介和触发治疗体验。然而，这种区别在概念上仍然不发达。为了填补这一空白，本研究基于旅游体验的四种认识论范式：客观主义、建构主义、后结构主义和存在主义，构建并验证了旅游治疗体验量表。研究1利用对28名游客的半结构化访谈，运用扎根理论提取了四个维度：环境沉浸、社会联系、阈限重组和存在重塑。研究2编制了20项量表，并通过网络调查对其进行了验证（N1 = 228, N2 = 320, N3 = 320），具有稳健的信度和结构效度。在沿海站点（青岛，N4 = 201）和山区站点（贵州，N5 = 202）进行的进一步跨目的地测试证实了其结构稳定性。通过将认识论的深度与方法的严谨性相结合，本研究深化了旅游治疗体验的概念化，并为评估不同社会物质环境下旅游的治疗潜力提供了可扩展的工具。

{"title":"Measuring tourism therapeutic experience: Scale development and cross-destination validation","authors":"Yinger Xu , Yang Yang , Xing Zhou","doi":"10.1016/j.jhtm.2026.101395","DOIUrl":"10.1016/j.jhtm.2026.101395","url":null,"abstract":"<div><div>Tourism functions not merely as a backdrop for therapeutic encounters but as an active intervention—structuring, mediating, and triggering therapeutic experience. Yet this distinction remains conceptually underdeveloped. To fill this gap, this study constructs and validates a tourism therapeutic experience scale grounded in four epistemological paradigms of tourism experience: objectivist, constructivist, post-structuralist, and existentialist. Study 1 draws on semi-structured interviews with 28 tourists and employs grounded theory to extract four dimensions: ambient immersive, social bonding, liminal reassembly, and existential reshaping. Study 2 develops a 20-item scale and validates it through online surveys (N<sub>1</sub> = 228, N<sub>2</sub> = 320, N<sub>3</sub> = 320), demonstrating robust reliability and construct validity. Further cross-destination testing at a coastal site (Qingdao, N<sub>4</sub> = 201) and a mountainous site (Guizhou, N<sub>5</sub> = 202) confirms its structural stability. By integrating epistemological depth with methodological rigor, this research deepens the conceptualization of tourism therapeutic experience and offers a scalable tool for evaluating tourism’s therapeutic potential across diverse socio-material settings.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"66 ","pages":"Article 101395"},"PeriodicalIF":7.8,"publicationDate":"2026-01-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145926045","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Unlocking co-creation in travel: How generative AI sparks Aha Moments and the behavioral outcome 解锁旅行中的共同创造：生成式人工智能如何激发“顿悟时刻”和行为结果

IF 7.8 1区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Journal of Hospitality and Tourism Management

Pub Date : 2026-01-06 DOI: 10.1016/j.jhtm.2026.101396

Hairong Zhao , Bocong Yuan , Yanzu Liu , Yujiu Liao

The rapid integration of generative artificial intelligence (GenAI) into tourism is reshaping how travelers plan, experience, and co-create value. While AI-generated content (AIGC) tools like travel guides streamline decision-making, little is known about how human-AI interactions inspire transformative cognitive leaps, “aha moments”, that drive collaborative behaviors. Grounded in social exchange theory, this study investigates how GenAI users leverage AIGC for travel planning and identifies the interactive mechanisms that ignite co-creation. Through qualitative analysis of AIGC-enabled travel scenarios, we reveal how perceived situational normality, AI realism, and intimate knowing between users and GenAI systems foster moments of sudden insight. These “aha moments” act as cognitive catalysts, transforming passive users into active co-creators who refine itineraries, share feedback, and innovate solutions. This study develops a three-dimensional cognitive framework comprising situational normality, AI realism, and intimate knowing to explain how users construct trust, meaning, and insight in GenAI interactions. Our findings advance theoretical frameworks for AI-mediated co-creation and offer actionable insights for designing trustworthy GenAI ecosystems that prioritize user agency, emotional resonance, and mutual value in tourism. This research underscores the transformative potential of GenAI not just as a decision-making tool, but as a partner in reimagining collaborative travel experiences.

生成式人工智能（GenAI）与旅游业的快速融合正在重塑游客规划、体验和共同创造价值的方式。虽然像旅游指南这样的人工智能生成内容（AIGC）工具简化了决策过程，但人们对人类与人工智能的互动如何激发变革性的认知飞跃，即推动协作行为的“顿悟时刻”知之甚少。基于社会交换理论，本研究调查了GenAI用户如何利用AIGC进行旅行计划，并确定了激发共同创造的互动机制。通过对aigc支持的旅行场景的定性分析，我们揭示了感知到的情景常态性、人工智能现实性以及用户与GenAI系统之间的亲密了解如何促进了突然顿悟的时刻。这些“顿悟时刻”起到了认知催化剂的作用，将被动用户转变为主动的共同创造者，他们改进行程、分享反馈并创新解决方案。本研究开发了一个三维认知框架，包括情境常态、人工智能现实主义和亲密认知，以解释用户如何在GenAI交互中构建信任、意义和洞察力。我们的研究结果为人工智能介导的共同创造提供了理论框架，并为设计值得信赖的GenAI生态系统提供了可行的见解，这些生态系统优先考虑用户代理、情感共鸣和旅游中的共同价值。这项研究强调了GenAI的变革潜力，它不仅可以作为决策工具，还可以作为重新构想协作旅行体验的合作伙伴。

{"title":"Unlocking co-creation in travel: How generative AI sparks Aha Moments and the behavioral outcome","authors":"Hairong Zhao , Bocong Yuan , Yanzu Liu , Yujiu Liao","doi":"10.1016/j.jhtm.2026.101396","DOIUrl":"10.1016/j.jhtm.2026.101396","url":null,"abstract":"<div><div>The rapid integration of generative artificial intelligence (GenAI) into tourism is reshaping how travelers plan, experience, and co-create value. While AI-generated content (AIGC) tools like travel guides streamline decision-making, little is known about how human-AI interactions inspire transformative cognitive leaps, “aha moments”, that drive collaborative behaviors. Grounded in social exchange theory, this study investigates how GenAI users leverage AIGC for travel planning and identifies the interactive mechanisms that ignite co-creation. Through qualitative analysis of AIGC-enabled travel scenarios, we reveal how perceived situational normality, AI realism, and intimate knowing between users and GenAI systems foster moments of sudden insight. These “aha moments” act as cognitive catalysts, transforming passive users into active co-creators who refine itineraries, share feedback, and innovate solutions. This study develops a three-dimensional cognitive framework comprising situational normality, AI realism, and intimate knowing to explain how users construct trust, meaning, and insight in GenAI interactions. Our findings advance theoretical frameworks for AI-mediated co-creation and offer actionable insights for designing trustworthy GenAI ecosystems that prioritize user agency, emotional resonance, and mutual value in tourism. This research underscores the transformative potential of GenAI not just as a decision-making tool, but as a partner in reimagining collaborative travel experiences.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"66 ","pages":"Article 101396"},"PeriodicalIF":7.8,"publicationDate":"2026-01-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145926044","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Stop unsafe behaviors at Internet celebrity spots: Matching strategies of warning message appeals and background colors in tourism safety communication 制止网红景区不安全行为：旅游安全传播中警示信息诉求与背景色的匹配策略

IF 7.8 1区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Journal of Hospitality and Tourism Management

Pub Date : 2026-01-06 DOI: 10.1016/j.jhtm.2026.101393

Chunmei Fan, Ling Li

The spread of social media has transformed some previously undeveloped “wilderness areas” into Internet celebrity spots, thereby intensifying tourism risks. This trend highlights an urgent managerial question: how can tourists' behavior be effectively guided through safety communication in emerging high-risk destinations? However, existing research has paid limited attention to how textual cues and visual colors of warning messages affect tourists' safety responses. To address this gap, this study draws on cognitive-affective system theory to examine the interaction effects between warning message appeals (emotional vs. rational) and background colors (red vs. blue) on tourists' safety behavior. Three online scenario-based experiments were conducted to test the proposed relationships. The results demonstrate that emotional appeals paired with red backgrounds and rational appeals aligned with blue backgrounds, respectively, enhance tourists' safety behavior through threatened awe and self-efficacy. Moreover, other tourists' behavior further moderates these matching effects. This research extends the theoretical boundaries of cognitive-affective system theory within destination safety communication and offers actionable insights for optimizing warning message design to promote tourists’ safety behavior.

社交媒体的传播使一些以前未开发的“荒野地区”变成了网红景点，从而加剧了旅游风险。这一趋势凸显了一个紧迫的管理问题：在新兴的高风险目的地，如何通过安全沟通有效地引导游客的行为？然而，现有的研究对警告信息的文本线索和视觉颜色如何影响游客的安全反应关注有限。为了解决这一空白，本研究利用认知-情感系统理论来研究警告信息诉求（情感vs理性）和背景颜色（红色vs蓝色）对游客安全行为的交互作用。进行了三个基于场景的在线实验来测试所提出的关系。结果表明，红色背景下的情感诉求和蓝色背景下的理性诉求分别通过威胁敬畏和自我效能增强游客的安全行为。此外，其他游客的行为进一步调节了这些匹配效应。本研究拓展了认知-情感系统理论在目的地安全沟通中的理论边界，为优化预警信息设计以促进游客安全行为提供了可操作的见解。

{"title":"Stop unsafe behaviors at Internet celebrity spots: Matching strategies of warning message appeals and background colors in tourism safety communication","authors":"Chunmei Fan, Ling Li","doi":"10.1016/j.jhtm.2026.101393","DOIUrl":"10.1016/j.jhtm.2026.101393","url":null,"abstract":"<div><div>The spread of social media has transformed some previously undeveloped “wilderness areas” into Internet celebrity spots, thereby intensifying tourism risks. This trend highlights an urgent managerial question: how can tourists' behavior be effectively guided through safety communication in emerging high-risk destinations? However, existing research has paid limited attention to how textual cues and visual colors of warning messages affect tourists' safety responses. To address this gap, this study draws on cognitive-affective system theory to examine the interaction effects between warning message appeals (emotional vs. rational) and background colors (red vs. blue) on tourists' safety behavior. Three online scenario-based experiments were conducted to test the proposed relationships. The results demonstrate that emotional appeals paired with red backgrounds and rational appeals aligned with blue backgrounds, respectively, enhance tourists' safety behavior through threatened awe and self-efficacy. Moreover, other tourists' behavior further moderates these matching effects. This research extends the theoretical boundaries of cognitive-affective system theory within destination safety communication and offers actionable insights for optimizing warning message design to promote tourists’ safety behavior.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"66 ","pages":"Article 101393"},"PeriodicalIF":7.8,"publicationDate":"2026-01-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145919787","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Beyond the tip credit: Modernizing business models for equitable wage practices 除了小费的功劳：现代化的商业模式，公平的工资做法

IF 7.8 1区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Journal of Hospitality and Tourism Management

Pub Date : 2026-01-06 DOI: 10.1016/j.jhtm.2026.101394

Michelle Russen , Lisa Nicole Cain , Miranda Kitterlin-Lynch

The political and legal landscape in the United States surrounding the use of tips as wages has long been debated. However, many cities and states are moving toward the abolition of the tip credit, a law that allows restaurants and bars to pay below the federal minimum wage. This study aimed to investigate how restaurants and bars may be sustainable during the transition away from using the tip credit. Interviews and correspondence with 13 restaurant and bar owners and operators were conducted using interpretivist qualitative research informed by community engagement. Analysis revealed contingency theory as a useful interpretive framework. Results indicated six business models as alternatives to the tip credit: (1) inclusive tip pooling, (2) service charges, (3) revenue sharing, (4) transparent hourly wages, (5) hourly leadership, and (6) increased base rates. Some organizations used one model as the sole business model, while other organizations implemented multiple models.

长期以来，美国围绕小费作为工资的政治和法律格局一直存在争议。然而，许多城市和州正在走向废除小费抵免，这项法律允许餐馆和酒吧支付低于联邦最低工资的费用。这项研究的目的是调查餐馆和酒吧如何在不再使用小费积分的过渡期间保持可持续发展。对13家餐厅和酒吧的老板和经营者进行了访谈和通信，采用了社区参与的解释主义定性研究。分析表明权变理论是一个有用的解释框架。结果表明，有六种商业模式可以替代小费信用：(1)包括小费池，(2)服务费，(3)收入分享，(4)透明的小时工资，(5)小时领导，(6)提高基本费率。一些组织使用一个模型作为唯一的业务模型，而其他组织实现多个模型。

引用次数: 0

Historical empathy: A key driver of visitor cultural attitudes at heritage destinations 历史同理心：遗产目的地游客文化态度的关键驱动因素

IF 7.8 1区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Journal of Hospitality and Tourism Management

Pub Date : 2026-01-02 DOI: 10.1016/j.jhtm.2025.101392

Ling Zhang , Xi Li , Xinwei Li

Historical empathy is regarded as an essential ability that allows for a comprehensive understanding of history. Tourism research suggests that it could have a significant impact on tourists' experiences and attitudes as well. Given the scarcity of appropriate tools for measuring historical empathy, particularly in tourism contexts, this study firstly employed the scale-development process to develop a tourist historical empathy scale that includes historical imagination, historical contextualization, reflection, and affective connection. Then, a model that integrates tourist engagement, historical empathy, and cultural attitudes was proposed to explore the interrelationships among the constructs. The analysis of 444 valid questionnaire responses revealed that, while engagement can affect all dimensions of historical empathy, it can only influence tourists' cultural attitudes through the full mediation role of reflection and affective connections. This study advances understanding of tourists’ historical empathy, reveals the internal mechanism from social interaction to attitudes within the social constructivism theory.

历史同理心被认为是全面理解历史的基本能力。旅游业研究表明，它也可能对游客的体验和态度产生重大影响。鉴于历史同理心的测量工具缺乏，尤其是在旅游情境下，本研究首先采用量表开发过程编制了一个包含历史想象、历史情境化、反思和情感联系的旅游历史同理心量表。然后，我们提出了一个整合游客参与、历史同理心和文化态度的模型来探索这些构念之间的相互关系。通过对444份有效问卷的分析发现，游客的投入可以影响历史共情的各个维度，但只能通过反思和情感联系的充分中介作用来影响游客的文化态度。本研究推进了对游客历史共情的认识，揭示了社会建构主义理论中从社会互动到态度的内在机制。

{"title":"Historical empathy: A key driver of visitor cultural attitudes at heritage destinations","authors":"Ling Zhang , Xi Li , Xinwei Li","doi":"10.1016/j.jhtm.2025.101392","DOIUrl":"10.1016/j.jhtm.2025.101392","url":null,"abstract":"<div><div>Historical empathy is regarded as an essential ability that allows for a comprehensive understanding of history. Tourism research suggests that it could have a significant impact on tourists' experiences and attitudes as well. Given the scarcity of appropriate tools for measuring historical empathy, particularly in tourism contexts, this study firstly employed the scale-development process to develop a tourist historical empathy scale that includes historical imagination, historical contextualization, reflection, and affective connection. Then, a model that integrates tourist engagement, historical empathy, and cultural attitudes was proposed to explore the interrelationships among the constructs. The analysis of 444 valid questionnaire responses revealed that, while engagement can affect all dimensions of historical empathy, it can only influence tourists' cultural attitudes through the full mediation role of reflection and affective connections. This study advances understanding of tourists’ historical empathy, reveals the internal mechanism from social interaction to attitudes within the social constructivism theory.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"66 ","pages":"Article 101392"},"PeriodicalIF":7.8,"publicationDate":"2026-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145884717","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0