Journal of Hospitality and Tourism Management最新文献

Despite the widespread adoption of workcations (work+vacations) in corporations, their managerial value in the post-pandemic era is questionable owing to the increasing shift toward in-person work by many companies. This research note explored the managerial effects of workcations from the perspectives of employees who have experienced them. In Study 1, we qualitatively identified the positive and negative effects of workcations, including increased levels of work engagement, enhanced innovation in tasks, and heightened security concerns. Building on the positive outcomes identified, for Study 2, we developed and tested a research model to reveal that workcation satisfaction improves work engagement, leading to increased intention to stay with the organization, innovative behaviors among employees, and a desire to engage in future workcation.

This article aims to analyze the scientific production of tourism competitiveness and social progress. We used the sequential mixed methods approach for the systematic literature review in two steps. The first stage corresponds to a meta-analysis of 143 variables related to the social aspects of tourism competitiveness presented in 34 quantitative studies in the area published between 1999 and May 2022. The second stage is a content analysis of the following structures: the title, abstract, and definitions of social progress found in 44 articles in the field published between 1991 and May 2022. The results contribute to the literature on both topics by a) displaying that there is a positive and significant relationship between residents’ well-being indicators and tourism competitiveness, b) identifying its dimensions and concepts in the literature on social progress, and c) approximation of the literature on tourism competitiveness with the literature on social progress. The results provided a framework to meet the concept and ultimate objective of competitiveness: social progress.

Travel participation needs to be recognized as an outlet of active social integration for people with spinal cord injury (PwSCI), despite the wide range of potential physical and psychological challenges it present. Drawing on the social model of disability, this study examines the role of travel-facilitated social integration in enhancing self-assessment of health, quality of life (QOL) resilience, and life satisfaction of PwSCI. The research employs an explanatory sequential mixed-methods design, involving quantitative analysis of a dataset describing 2,468 PwSCI and qualitative analysis of 39 interviews. Results indicate that individuals with disabilities actively engage in, and derive health and wellness advantages from, positive social interactions during travel activities. Hence, travel plays a vital role in enhancing resilience, combating social isolation, and aiding in PwSCI's reintegration into society. To support these outcomes, accommodation design should not only fulfill accessibility standards but also foster a positive social atmosphere and encourage interactions that benefit people with disabilities.

This study investigates the impact of promotional message framing on domestic tourists' travel intentions during a health crisis, exploring the moderating effects of regulatory focus and perceived risk. Utilizing a 2 × 2 × 2 between-subject factorial design, two experiments were conducted with data collected from domestic tourists. The findings reveal that promotion-focused tourists prefer emotionally resonant gain-framed messages with lower discounts and show lower susceptibility to health risks compared to their prevention-focused counterparts. The interaction of gain-framed messages with low discount depth resulted in increased travel intentions despite the health crisis. On the other hand, prevention-focused tourists exhibited no significant change in travel intentions in response to differently framed messages. This study extends the promotional framing literature by incorporating regulatory focus and risk perception, offering practical implications for the tourism industry, particularly during a time of health crisis.

This study explores the dynamic relationship between social capital, livelihoods, and tourism development in Gilgit-Baltistan, Pakistan, focusing on the indigenous social capital influenced by cultural perspectives. Given the rapid infrastructure and tourism developments in Gilgit-Baltistan, understanding their profound impacts on local communities is crucial, as these changes pose unique challenges and offer unprecedented opportunities for sustainable development. It particularly assesses the effects of infrastructure developments, such as the Karakoram Highway and the Belt and Road Initiative, from 1978 to 2022. Through non-probabilistic sampling and contextual textual analysis, this qualitative research investigates how these developments transform community social capital, affect livelihoods and resilience, and alter community perceptions and adaptations. The findings highlight transformative impacts on livelihoods and community dynamics, intensified by international and domestic tourism and infrastructure growth. These transformations lead to challenges like cultural commodification and authenticity issues, with unregulated tourism growth straining local infrastructure and exacerbating sustainability challenges—evident during the COVID-19 pandemic. The study underscores the critical interplay between infrastructure, tourism, and community resilience, advocating for regulated development to balance economic growth with cultural and environmental preservation. Contributing significant theoretical insights and practical guidelines, the research stresses managing the pace and mechanisms of tourism development to maintain the resilience and sustainability of these isolated communities while outlining future research directions on vulnerabilities and resilience strategies in remote tourism areas.

Tourism advertising is linked to market competitiveness and sustainable development of cultural heritage sites (CHSs). However, current academic circles do not adequately discuss its impact effects and mechanisms methodically. This study explores the heterogeneous effects of different tourism advertising styles. The results reveal that metaphorical tourism advertising (vs. straightforward tourism advertising) can encourage a stronger intention to visit. Moreover, experience expectation and awakening of interest play mediating roles in this process. Heritage familiarity is an effective moderator. As heritage familiarity increases, the positive effects of metaphorical tourism advertising will diminish. This paper innovates a research perspective on tourism advertising and marketing in CHSs and provides practical insights into tourism advertising strategies.

Officer live streaming is a novel e-marketing format in the tourism industry. Using a sequential mixed-methods approach, this research explores how officers transform identity violation (i.e., as officers vs. as live streamers) into a benign violation to spark consumers' continuous watching intentions and purchase intentions. Through in-depth interviews, Study 1 indicated that language provides clues about underlying mechanisms to rationalize this phenomenon. Three scenario-based experiments (i.e., Studies 2, 3a, and 3b) were subsequently conducted based on benign violation theory. Results show that using figurative language can lead to greater benign appraisal and further spur consumers' continuous watching intentions and purchase intentions in officers’ live streams. These effects are amplified when officers speak in the local dialect. This research enriches the understanding of officer live streaming from an organizational standpoint and is expected to help government officers choose suitable live-streaming strategies.

This research explores the Airbnb platform's performance and adaptive strategies by analysing its spatial, temporal, and multi-host patterns. A three-layer model based on machine learning and neural networks, compared with a multiple linear regression, Random Forest Regression (RFR), and Support Vector Regression (SVR) methods, is used to conduct a longitudinal analysis of three representative months for tourism each year from 2016 to 2022. The study reveals the importance of “minimum nights”, active price management and professionalization, coupled with the potential transfer of accommodations in the medium- and long-term residential markets, as the platform's adaptive strategies. The findings also suggest a shift towards more professional host profiles and the consolidation of new tourist hubs in the city in post-Covid period. The study contributes to the understanding of Airbnb's performance and impact on global urban dynamics and demonstrates an application of machine learning to tourism and hospitality research. Theoretical and practical implications are discussed.

Storytelling has been prevailing in the tourism industry and considered as an effective communication tool. However, the knowledge of what and how stories connected to destinations are told and utilized is still fragmented and ambiguous. To acquire a comprehensive understanding of storytelling in the context of destination marketing, this study employs a systematic review methodology to analyze academic journal articles on relevant topics published and indexed in the Web of Science and Scopus databases from 2004 to 2023. Three research themes have been identified including: 1) analysis and deconstruction of stories; 2) examination of storytelling consequences; and 3) development of conceptual frameworks for storytelling. Moreover, storytelling elements are also disentangled and extracted. The findings suggest that research on storytelling in destination marketing is still in its emerging stage, lacking appropriate and comprehensive theoretical underpinnings and predominantly relying on qualitative analysis. The results indicate the design and implementation of storytelling in destination is a complex and integrated process that combines story content, storyteller and character, modality, and dissemination channels, involving collaboration among various stakeholders. This study also provides a summary of implications for researchers and practitioners in tourism destination area, offering further recommendations for future studies.

The significance of the sensory aspect in the tourism experience process for fostering pro-environmental behaviors (PEBs) among tourists at the destination is well-acknowledged. However, the existing literature remains scant. This study endeavors to explore the impact of tourists' sensory impressions on their PEBs, from the perspective of the tourism destination. Given the fluctuations in the natural surroundings, we use daily green behaviors (DGBs) as a moderating factor to scrutinize the influence of PEBs on trip alterations. The findings reveal that the role of sensory impressions is not merely substantial in directly affecting visitors' PEBs, but also significantly influences PEBs through the mediating roles of place attachment and connectedness to nature. Tourists engaging in daily green behaviors in their habitual environments are found to augment the influence of place attachment on pro-environmental conduct within tourist locales. Additionally, tourists partaking in DGBs are more likely to enhance the impact of connectedness to nature in destinations on PEBs than tourists who do not engage in DGBs. This research enriches the extant body of knowledge on PEBs by rendering a more holistic insight into how sensory impressions might impact the PEBs of visitors and delineating the specific conditions under which this influence transpires.