Pub Date : 2021-12-21DOI: 10.1080/14778238.2021.2015262
P. Vrabcová, H. Urbancová, M. Petříček
ABSTRACT Knowledge transfer is a key prerequisite for the success of setting up management systems in organisations, as they become one of the strategic resources that can ensure increased performance or significant growth. There are a number of strategies using multiple activities (patent sales, custom research, consulting, horizontal mobility, publishing activities, human resources management practices) that ensure effective knowledge transfer for achieving long-term competitive advantage. These initiatives are considered as an important aspect of knowledge management and sustainable business development. The article aims to identify and evaluate a group of key factors to ensure the transfer of knowledge in selected Czech organisations. Data were obtained through a questionnaire technique of data collection (n = 183) using descriptive and multidimensional statistics in combination with a focus group (n = 8). Four key factors have been identified to ensure knowledge transfer, namely internal factors, altruism, satisfaction, organisational identity.
{"title":"Knowledge and its transfer – key prerequisite for long-term competitive advantage and sustainable business","authors":"P. Vrabcová, H. Urbancová, M. Petříček","doi":"10.1080/14778238.2021.2015262","DOIUrl":"https://doi.org/10.1080/14778238.2021.2015262","url":null,"abstract":"ABSTRACT Knowledge transfer is a key prerequisite for the success of setting up management systems in organisations, as they become one of the strategic resources that can ensure increased performance or significant growth. There are a number of strategies using multiple activities (patent sales, custom research, consulting, horizontal mobility, publishing activities, human resources management practices) that ensure effective knowledge transfer for achieving long-term competitive advantage. These initiatives are considered as an important aspect of knowledge management and sustainable business development. The article aims to identify and evaluate a group of key factors to ensure the transfer of knowledge in selected Czech organisations. Data were obtained through a questionnaire technique of data collection (n = 183) using descriptive and multidimensional statistics in combination with a focus group (n = 8). Four key factors have been identified to ensure knowledge transfer, namely internal factors, altruism, satisfaction, organisational identity.","PeriodicalId":51497,"journal":{"name":"Knowledge Management Research & Practice","volume":"20 1","pages":"630 - 640"},"PeriodicalIF":3.2,"publicationDate":"2021-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48271606","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-12-21DOI: 10.1080/14778238.2021.1973352
N. Arshad, R. Bosua, S. Milton, A. Mahmood, A. I. Zainal-Abidin, Mazeyanti M. Ariffin, Nurshazlyn M. Aszemi
ABSTRACT Organisations invest in a considerable number of resources towards implementing Enterprise Content Management Systems (ECMS), expecting productive outcomes from the ECMS utilisation. A well-designed ECMS is impressive and deserves admiration, but to the organisations the ECMS limited value is often a major highlight. This motivates this study to understand how sustainable investment in Enterprise Content Management (ECM) technologies could support organisational Agile Business Processes (ABP). In studying how different organisation types utilise ECMS, the research employs a cross-sectional multiple-case studies approach with participation of seven large-scaled organisations. An investigation and an exploration into how these organisations interacted with ECMS are pivotal to the research. Based on the qualitative data analysis, this study proposes a sustainable ECMS-use framework that explains how ABP could benefit from it. Essentially, the framework enlightens researchers and practitioners to leverage ECM technologies for different work practices supporting ABP and organisational structures.
{"title":"A sustainable enterprise content management technologies use framework supporting agile business processes","authors":"N. Arshad, R. Bosua, S. Milton, A. Mahmood, A. I. Zainal-Abidin, Mazeyanti M. Ariffin, Nurshazlyn M. Aszemi","doi":"10.1080/14778238.2021.1973352","DOIUrl":"https://doi.org/10.1080/14778238.2021.1973352","url":null,"abstract":"ABSTRACT Organisations invest in a considerable number of resources towards implementing Enterprise Content Management Systems (ECMS), expecting productive outcomes from the ECMS utilisation. A well-designed ECMS is impressive and deserves admiration, but to the organisations the ECMS limited value is often a major highlight. This motivates this study to understand how sustainable investment in Enterprise Content Management (ECM) technologies could support organisational Agile Business Processes (ABP). In studying how different organisation types utilise ECMS, the research employs a cross-sectional multiple-case studies approach with participation of seven large-scaled organisations. An investigation and an exploration into how these organisations interacted with ECMS are pivotal to the research. Based on the qualitative data analysis, this study proposes a sustainable ECMS-use framework that explains how ABP could benefit from it. Essentially, the framework enlightens researchers and practitioners to leverage ECM technologies for different work practices supporting ABP and organisational structures.","PeriodicalId":51497,"journal":{"name":"Knowledge Management Research & Practice","volume":"20 1","pages":"123 - 140"},"PeriodicalIF":3.2,"publicationDate":"2021-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44723601","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-12-20DOI: 10.1080/14778238.2021.2015264
F. Santarsiero, D. Carlucci, Y. Jarrar
ABSTRACT The attention of the academic and professional world to the potential benefits of Big Data is growing, as well as the awareness that they can represent fundamental drivers of organisational value creation. Indeed, Big Data is a critical intangible resource and source of value for organisations that can support the achievement of superior performance. Understanding the value of Big Data and how it contributes to value creation mechanisms defines an important area of research that needs to be further developed. The paper analyses the links between Big Data and organisational knowledge assets and proposes a framework to explain how Big Data contributes to organisational value creation mechanisms. It also highlights the role of knowledge assets as factors that influence the use, development and deployment of Big Data for organisational value creation dynamics.
{"title":"Creating value from Big Data: a knowledge assets-based view","authors":"F. Santarsiero, D. Carlucci, Y. Jarrar","doi":"10.1080/14778238.2021.2015264","DOIUrl":"https://doi.org/10.1080/14778238.2021.2015264","url":null,"abstract":"ABSTRACT The attention of the academic and professional world to the potential benefits of Big Data is growing, as well as the awareness that they can represent fundamental drivers of organisational value creation. Indeed, Big Data is a critical intangible resource and source of value for organisations that can support the achievement of superior performance. Understanding the value of Big Data and how it contributes to value creation mechanisms defines an important area of research that needs to be further developed. The paper analyses the links between Big Data and organisational knowledge assets and proposes a framework to explain how Big Data contributes to organisational value creation mechanisms. It also highlights the role of knowledge assets as factors that influence the use, development and deployment of Big Data for organisational value creation dynamics.","PeriodicalId":51497,"journal":{"name":"Knowledge Management Research & Practice","volume":"21 1","pages":"714 - 724"},"PeriodicalIF":3.2,"publicationDate":"2021-12-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"59825840","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-12-18DOI: 10.1080/14778238.2021.2015263
Martin Sailer, Yu. F. Georgiev, G. Mitov, M. Guentchev
ABSTRACT In this paper, we aimed to develop a system for knowledge management mimicking the memory in the human brain. This system was used to create a multilingual guide for patients suffering from disorders of the spine. We viewed the transfer of knowledge as the transmission of a chain of small, interchangeable, semantic units. We defined the smallest amount of information that can be accurately communicated as a Knowledge Transfer Unit (KTU). Combining these KTUs in different sequences allowed us to create text chapters on more than 70 diseases. Through using KTUs, we reduced the number of characters by 72%, from 528,821 in the final output files to only 147,451 in our text database. In this paper, we present a new tool for knowledge management and transfer mimicking the process of integration of information and information recall within the human memory.
{"title":"A memory-based structural model for knowledge management and transfer","authors":"Martin Sailer, Yu. F. Georgiev, G. Mitov, M. Guentchev","doi":"10.1080/14778238.2021.2015263","DOIUrl":"https://doi.org/10.1080/14778238.2021.2015263","url":null,"abstract":"ABSTRACT In this paper, we aimed to develop a system for knowledge management mimicking the memory in the human brain. This system was used to create a multilingual guide for patients suffering from disorders of the spine. We viewed the transfer of knowledge as the transmission of a chain of small, interchangeable, semantic units. We defined the smallest amount of information that can be accurately communicated as a Knowledge Transfer Unit (KTU). Combining these KTUs in different sequences allowed us to create text chapters on more than 70 diseases. Through using KTUs, we reduced the number of characters by 72%, from 528,821 in the final output files to only 147,451 in our text database. In this paper, we present a new tool for knowledge management and transfer mimicking the process of integration of information and information recall within the human memory.","PeriodicalId":51497,"journal":{"name":"Knowledge Management Research & Practice","volume":"20 1","pages":"654 - 660"},"PeriodicalIF":3.2,"publicationDate":"2021-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45532877","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-12-16DOI: 10.1080/14778238.2021.2007810
M. Khalid, Amir Gulzar, A. Khan, Nida Abbas
ABSTRACT This study examines the effect of psychological entitlement on employees’ knowledge-hiding behaviours. Furthermore, we investigate the mediating role of job stress and the moderating effect of living a job calling by focusing on the relationship between psychological entitlement and employees’ knowledge-hiding behaviours. Using the time-lag design, data has been gathered from 513 respondents working in Pakistan’s service sector organisations. The results highlight how psychological entitlement is positively related to employees’ knowledge-hiding behaviours, together with how job stress is a mediator of this relationship. Our results further suggest that living a job calling mitigates the positive impact of job stress on knowledge-hiding behaviours. Moreover, the indirect effects of psychological entitlement on knowledge-hiding behaviours via job stress are stronger for employees with lower levels of living a job calling than those with higher levels.
{"title":"Psychological entitlement and knowledge-hiding behaviours: role of job stress and living a job calling","authors":"M. Khalid, Amir Gulzar, A. Khan, Nida Abbas","doi":"10.1080/14778238.2021.2007810","DOIUrl":"https://doi.org/10.1080/14778238.2021.2007810","url":null,"abstract":"ABSTRACT This study examines the effect of psychological entitlement on employees’ knowledge-hiding behaviours. Furthermore, we investigate the mediating role of job stress and the moderating effect of living a job calling by focusing on the relationship between psychological entitlement and employees’ knowledge-hiding behaviours. Using the time-lag design, data has been gathered from 513 respondents working in Pakistan’s service sector organisations. The results highlight how psychological entitlement is positively related to employees’ knowledge-hiding behaviours, together with how job stress is a mediator of this relationship. Our results further suggest that living a job calling mitigates the positive impact of job stress on knowledge-hiding behaviours. Moreover, the indirect effects of psychological entitlement on knowledge-hiding behaviours via job stress are stronger for employees with lower levels of living a job calling than those with higher levels.","PeriodicalId":51497,"journal":{"name":"Knowledge Management Research & Practice","volume":"20 1","pages":"474 - 485"},"PeriodicalIF":3.2,"publicationDate":"2021-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45357207","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-12-16DOI: 10.1080/14778238.2021.2004949
Muhammad Hasnat Bhatti, Jiangnan Qiu, U. Akram, M. Bhatti, Zubair Akram
ABSTRACT This study investigates when leaders can promote knowledge sharing by leading ethically? Drawing on social learning theory, we hypothesise that ethical leaders can induce knowledge sharing via role modelling. Moreover, social exchange and social capital theories explain that organisational citizenship behaviour (OCB) and normative commitment (NC) can boost knowledge sharing among employees through dual mediating effects. We collected two waves data from 506 manager-employee dyads in the banking sector of Pakistan. In addition, structural equation modelling was used to test the model, and bootstrapping was applied to examine the mediation effect. Results show that ethical leadership is positively related to employee knowledge sharing and this relationship is significantly mediated by OCB and NC parallelly. Both are equally important in accounting for the impact of ethical leadership on employee’s knowledge sharing. Our research suggests that ethical leaders can promote knowledge sharing by increasing OCB and engendering NC.
{"title":"Morality impels employees to act: examining how ethical leaders urge employees towards knowledge sharing","authors":"Muhammad Hasnat Bhatti, Jiangnan Qiu, U. Akram, M. Bhatti, Zubair Akram","doi":"10.1080/14778238.2021.2004949","DOIUrl":"https://doi.org/10.1080/14778238.2021.2004949","url":null,"abstract":"ABSTRACT This study investigates when leaders can promote knowledge sharing by leading ethically? Drawing on social learning theory, we hypothesise that ethical leaders can induce knowledge sharing via role modelling. Moreover, social exchange and social capital theories explain that organisational citizenship behaviour (OCB) and normative commitment (NC) can boost knowledge sharing among employees through dual mediating effects. We collected two waves data from 506 manager-employee dyads in the banking sector of Pakistan. In addition, structural equation modelling was used to test the model, and bootstrapping was applied to examine the mediation effect. Results show that ethical leadership is positively related to employee knowledge sharing and this relationship is significantly mediated by OCB and NC parallelly. Both are equally important in accounting for the impact of ethical leadership on employee’s knowledge sharing. Our research suggests that ethical leaders can promote knowledge sharing by increasing OCB and engendering NC.","PeriodicalId":51497,"journal":{"name":"Knowledge Management Research & Practice","volume":"21 1","pages":"577 - 593"},"PeriodicalIF":3.2,"publicationDate":"2021-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"59825831","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-12-03DOI: 10.1080/14778238.2021.1971056
Zhiyi Li, Y. Dai, Xiaolin Li
ABSTRACT Social Media Networks have developed into an important channel and platform for the collection and dissemination of policy information. Various policy comments on them have fully demonstrated the basic characteristics of big data. This paper introduces knowledge graphs into the sentiment analysis, analyses and sorts out the policy comments of China's mainstream social media platforms from 2016 to 2019, build a sentiment analysis dictionary, and then use the policy comments evaluation system to form sentiment knowledge graphs of policy comments that includes seven sentiments and five themes. The process of the sentiment knowledge graph constructed in this paper helps to more accurately understand the changes of online public opinion, and provides a theoretical basis for local governments to adjust the implementation of various policies. Apart from being the prototype of the automated sentiment knowledge graph system for policy comments, it can also be applied to other related hot topics.
{"title":"Construction of sentimental knowledge graph of Chinese government policy comments","authors":"Zhiyi Li, Y. Dai, Xiaolin Li","doi":"10.1080/14778238.2021.1971056","DOIUrl":"https://doi.org/10.1080/14778238.2021.1971056","url":null,"abstract":"ABSTRACT Social Media Networks have developed into an important channel and platform for the collection and dissemination of policy information. Various policy comments on them have fully demonstrated the basic characteristics of big data. This paper introduces knowledge graphs into the sentiment analysis, analyses and sorts out the policy comments of China's mainstream social media platforms from 2016 to 2019, build a sentiment analysis dictionary, and then use the policy comments evaluation system to form sentiment knowledge graphs of policy comments that includes seven sentiments and five themes. The process of the sentiment knowledge graph constructed in this paper helps to more accurately understand the changes of online public opinion, and provides a theoretical basis for local governments to adjust the implementation of various policies. Apart from being the prototype of the automated sentiment knowledge graph system for policy comments, it can also be applied to other related hot topics.","PeriodicalId":51497,"journal":{"name":"Knowledge Management Research & Practice","volume":"20 1","pages":"73 - 90"},"PeriodicalIF":3.2,"publicationDate":"2021-12-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44125984","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-11-26DOI: 10.1080/14778238.2021.2004950
F. Tsai
ABSTRACT Recruiting a group of people from diverse backgrounds does not necessarily ensure collective innovativeness. This paper examines two issues regarding the interplay among professional (i.e., education and functional diversity) background diversity (PBD) as an ex ante composite group attribute, knowledge heterogeneity (KH) as collective knowledge structure, and knowledge governance (KG) as a managerial mechanism, for explaining collective innovativeness emergence. First, the transformation from PBD to KH, and then to group innovativeness is investigated. Second, the effects of KG in such transformational relationships is examined. Data were collected at multiple time points and analysed. Results demonstrate that PBD may impact group innovativeness only indirectly through the mediation of the deeper-level and ex post KH. Moreover, knowledge governance moderates such aforementioned mediation effect. Theoretical and practical implications are discussed.
{"title":"When and how group diversity facilitate innovativeness? The roles of knowledge heterogeneity and governance","authors":"F. Tsai","doi":"10.1080/14778238.2021.2004950","DOIUrl":"https://doi.org/10.1080/14778238.2021.2004950","url":null,"abstract":"ABSTRACT Recruiting a group of people from diverse backgrounds does not necessarily ensure collective innovativeness. This paper examines two issues regarding the interplay among professional (i.e., education and functional diversity) background diversity (PBD) as an ex ante composite group attribute, knowledge heterogeneity (KH) as collective knowledge structure, and knowledge governance (KG) as a managerial mechanism, for explaining collective innovativeness emergence. First, the transformation from PBD to KH, and then to group innovativeness is investigated. Second, the effects of KG in such transformational relationships is examined. Data were collected at multiple time points and analysed. Results demonstrate that PBD may impact group innovativeness only indirectly through the mediation of the deeper-level and ex post KH. Moreover, knowledge governance moderates such aforementioned mediation effect. Theoretical and practical implications are discussed.","PeriodicalId":51497,"journal":{"name":"Knowledge Management Research & Practice","volume":"21 1","pages":"566 - 576"},"PeriodicalIF":3.2,"publicationDate":"2021-11-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43724021","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-11-21DOI: 10.1080/14778238.2020.1850188
Jinhai Yang, Chunhui Wen, Liu Gan
{"title":"Model of an Enterprise Knowledge Chain Management System Based on Multiagent Technology in Distributed Artificial Intelligence","authors":"Jinhai Yang, Chunhui Wen, Liu Gan","doi":"10.1080/14778238.2020.1850188","DOIUrl":"https://doi.org/10.1080/14778238.2020.1850188","url":null,"abstract":"","PeriodicalId":51497,"journal":{"name":"Knowledge Management Research & Practice","volume":" ","pages":""},"PeriodicalIF":3.2,"publicationDate":"2021-11-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47690596","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-11-21DOI: 10.1080/14778238.2021.1999184
Maayan Nakash, D. Bouhnik
ABSTRACT This paper aims to explore the interrelation between the difficulty in justifying to executives the resources necessary for knowledge management (KM) in itiativesand the challenges in understanding the value of optimal KM. From in-depth personal interviews and group interviews with 41KM professionals, we reveal eight significant challenges that may explain the difficulty of understanding the true value of KM for knowledge-intensive organisations. We reveal that these challenges have a significant effect on the perceptions of the profitability of budget investments in tools and practices aimed at improving knowledge flow in organisations. Given that the present study is the antithesis of previous research, we suggest that future researchers deepen the research of the positions of senior executives regarding KM. This research is unique in its attempt to close the gap in the literature created by the lack of scientific studies on the challenges at the heart of the discipline.
{"title":"Challenges of justification of investment in organizational knowledge management","authors":"Maayan Nakash, D. Bouhnik","doi":"10.1080/14778238.2021.1999184","DOIUrl":"https://doi.org/10.1080/14778238.2021.1999184","url":null,"abstract":"ABSTRACT This paper aims to explore the interrelation between the difficulty in justifying to executives the resources necessary for knowledge management (KM) in itiativesand the challenges in understanding the value of optimal KM. From in-depth personal interviews and group interviews with 41KM professionals, we reveal eight significant challenges that may explain the difficulty of understanding the true value of KM for knowledge-intensive organisations. We reveal that these challenges have a significant effect on the perceptions of the profitability of budget investments in tools and practices aimed at improving knowledge flow in organisations. Given that the present study is the antithesis of previous research, we suggest that future researchers deepen the research of the positions of senior executives regarding KM. This research is unique in its attempt to close the gap in the literature created by the lack of scientific studies on the challenges at the heart of the discipline.","PeriodicalId":51497,"journal":{"name":"Knowledge Management Research & Practice","volume":"21 1","pages":"703 - 713"},"PeriodicalIF":3.2,"publicationDate":"2021-11-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43788096","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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