BAZNAS is an Indonesian agency in charge of collecting zakat and has many branches. One of the branches is in Ngawi Regency which has a program called Ngawi Makmur. It intends to realize family welfare and resilience by helping Micro, Small, and Medium Enterprises and people in debt. This is a qualitative study aiming to reveal the strategy of BAZNAS Ngawi in building family economic resilience. This is a type of field research which involve mustah{iq receiving financial assistance in 6 sub-districts. The data are collected using observation, interviews, and documentation. They were then validated by triangulation, comparing the results of interviews and observation. The obtained data were then analyzed in three stages, namely data simplification, data presentation, and drawing conclusion. BAZNAS Ngawi's strategy is to prioritize the SO (Strengths-Opportunities) by improving the skills of mustah{iq, providing training and assistance to housewives, and collaborating with OPZ to form social enterprises for mustah{iq. Based on the results of the SWOT analysis, BAZNAS Ngawi is in the Growth quadrant. In this quadrant, the state of the industry is in a favorable condition because it has power and can take the opportunities.
{"title":"STRATEGY OF BAZNAS FOR BUILDING MUSTAḤIQ’S ECONOMIC RESILIENCE: The SWOT Analysis Perspective","authors":"S. Sundari, M. Ghozali","doi":"10.18860/ua.v23i2.17281","DOIUrl":"https://doi.org/10.18860/ua.v23i2.17281","url":null,"abstract":"BAZNAS is an Indonesian agency in charge of collecting zakat and has many branches. One of the branches is in Ngawi Regency which has a program called Ngawi Makmur. It intends to realize family welfare and resilience by helping Micro, Small, and Medium Enterprises and people in debt. This is a qualitative study aiming to reveal the strategy of BAZNAS Ngawi in building family economic resilience. This is a type of field research which involve mustah{iq receiving financial assistance in 6 sub-districts. The data are collected using observation, interviews, and documentation. They were then validated by triangulation, comparing the results of interviews and observation. The obtained data were then analyzed in three stages, namely data simplification, data presentation, and drawing conclusion. BAZNAS Ngawi's strategy is to prioritize the SO (Strengths-Opportunities) by improving the skills of mustah{iq, providing training and assistance to housewives, and collaborating with OPZ to form social enterprises for mustah{iq. Based on the results of the SWOT analysis, BAZNAS Ngawi is in the Growth quadrant. In this quadrant, the state of the industry is in a favorable condition because it has power and can take the opportunities.","PeriodicalId":53390,"journal":{"name":"Ulul Albab Jurnal Studi dan Penelitian Hukum Islam","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-12-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90288060","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ratno Agriyanto, N. Fatoni, Nasrul Fahmi Zaki Fuadi, M. Irfan, H. Husnurrosyidah
This paper aims at determining the psychological factors of bankers in implementing Profit and Loss Sharing (PLS) financing contracts in Islamic banks. The phenomenon of low occurrence of PLS financing motivated the researcher to write this paper. The theory of modified planned behavior is used to explain the research problem. The research data were obtained from 139 employees of Islamic banks in Indonesia and processed using SEM-PLS. The results show that trust has an effect on attitudes; subjective attitudes and norms affect intentions; perceived behavioral control has no effect on intention and behavior; intention influences behavior; and the perception of inefficiency has a negative effect on the relationship between intention and behavior. This paper contributes to the elaboration of the psychological factors affecting the behavior of bankers in implementing PLS. The implications of this paper for designing the strategies to improve the bankers' behavior in PLS financing are: the management must boost the bankers' confidence for the PLS financing benefits; the stakeholder’s social pressure is needed; the authority of bankers in implementing PLS financing needs to be increased; the bankers' access to the partner’s financial reports needs to be expanded; and the regulators need to give appreciation to Islamic banks that have a larger PLS portfolio.
{"title":"THE BEHAVIOR OF BANKERS TOWARDS PROFIT AND LOSS SHARING CONTRACTS: A Modified Theory of Planned Behavior Approach","authors":"Ratno Agriyanto, N. Fatoni, Nasrul Fahmi Zaki Fuadi, M. Irfan, H. Husnurrosyidah","doi":"10.18860/ua.v23i2.17038","DOIUrl":"https://doi.org/10.18860/ua.v23i2.17038","url":null,"abstract":"This paper aims at determining the psychological factors of bankers in implementing Profit and Loss Sharing (PLS) financing contracts in Islamic banks. The phenomenon of low occurrence of PLS financing motivated the researcher to write this paper. The theory of modified planned behavior is used to explain the research problem. The research data were obtained from 139 employees of Islamic banks in Indonesia and processed using SEM-PLS. The results show that trust has an effect on attitudes; subjective attitudes and norms affect intentions; perceived behavioral control has no effect on intention and behavior; intention influences behavior; and the perception of inefficiency has a negative effect on the relationship between intention and behavior. This paper contributes to the elaboration of the psychological factors affecting the behavior of bankers in implementing PLS. The implications of this paper for designing the strategies to improve the bankers' behavior in PLS financing are: the management must boost the bankers' confidence for the PLS financing benefits; the stakeholder’s social pressure is needed; the authority of bankers in implementing PLS financing needs to be increased; the bankers' access to the partner’s financial reports needs to be expanded; and the regulators need to give appreciation to Islamic banks that have a larger PLS portfolio.","PeriodicalId":53390,"journal":{"name":"Ulul Albab Jurnal Studi dan Penelitian Hukum Islam","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-12-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79923581","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This article aims to trace the thoughts of Muhammad ‘Ali al-Sâbûni in attempt to develop the tarjîh method through the interpretation of ahkâm verses in Rawâî’ al-Bayân book. This is substantial to study since tarjîh is one of solutions taken by many ulama when there is a contradicting argument. Besides, the tarjîh principles used by al-Sâbûni have distinction compared to other ulama. This is library research included in qualitative study, implementing textual approach and Holsti’s version of content analysis. The analysis tools used in this article are tarjîh theories in usûl al-fiqh, both general theories of al-Shaukânî and al-Âmidi, which were then developed by Wahbah al-Zuhaili, as well as the application theories of tarjîh Ḥusain al- Ḥarbî. The results show that al-Sâbûni in Rawâî’ al-Bayân develops certain tarjîh principles and implements the method which is in accordance with those principles. In this case, there are 22 tarjîh principles and 16 implementation methods, taken from the solid source and basis such as Quran, hadith, theories in ‘ulûm al-Qur’ân and usûl al-fiqh, as well as the arguments of previous ulama. Implementation wise, al-Sâbûni is able to do innovative and objective tarjîh which are far from mazhab’s fanaticism.
本文旨在通过对《Rawâî’al- bay n》中ahk经文的解读，追溯穆罕默德·阿里·al- sal - b尼的思想，试图发展tarj方法。这是值得研究的，因为tarjh是许多乌拉玛在有矛盾的论点时所采取的解决方案之一。此外，al- s b尼使用的tarjh原则与其他乌拉玛有区别。这是图书馆研究包括定性研究，实施文本方法和霍尔斯蒂版本的内容分析。本文使用的分析工具是us l al-fiqh中的tarj理论，即由Wahbah al- zuhaili发展起来的al-Shaukânî和al- -Âmidi的一般理论，以及tarj Ḥusain al- Ḥarbî的应用理论。结果表明，在Rawâî ' al- bayn中，al- s b ni发展了一定的tarj原则，并实现了符合这些原则的方法。在这种情况下，有22条tarjh原则和16种实施方法，这些原则和方法来自古兰经，圣训，《古兰经》和《乌斯古兰经》中的理论以及以前的乌拉玛的论点等坚实的来源和基础。在执行方面，al- s b尼能够做到创新和客观的tarj，这与mazhab的狂热相去甚远。
{"title":"THE DEVELOPMENT OF TARJÎḤ METHOD IN ISLAMIC LAW: TRACING THE THOUGHTS OF MUḤAMMAD ‘ALÎ AL-SÂBÛNÎ IN RAWAÎ’ AL-BAYÂN","authors":"Muhammmad Mualim, Didin Baharuddin","doi":"10.18860/ua.v23i2.17638","DOIUrl":"https://doi.org/10.18860/ua.v23i2.17638","url":null,"abstract":"This article aims to trace the thoughts of Muhammad ‘Ali al-Sâbûni in attempt to develop the tarjîh method through the interpretation of ahkâm verses in Rawâî’ al-Bayân book. This is substantial to study since tarjîh is one of solutions taken by many ulama when there is a contradicting argument. Besides, the tarjîh principles used by al-Sâbûni have distinction compared to other ulama. This is library research included in qualitative study, implementing textual approach and Holsti’s version of content analysis. The analysis tools used in this article are tarjîh theories in usûl al-fiqh, both general theories of al-Shaukânî and al-Âmidi, which were then developed by Wahbah al-Zuhaili, as well as the application theories of tarjîh Ḥusain al- Ḥarbî. The results show that al-Sâbûni in Rawâî’ al-Bayân develops certain tarjîh principles and implements the method which is in accordance with those principles. In this case, there are 22 tarjîh principles and 16 implementation methods, taken from the solid source and basis such as Quran, hadith, theories in ‘ulûm al-Qur’ân and usûl al-fiqh, as well as the arguments of previous ulama. Implementation wise, al-Sâbûni is able to do innovative and objective tarjîh which are far from mazhab’s fanaticism.","PeriodicalId":53390,"journal":{"name":"Ulul Albab Jurnal Studi dan Penelitian Hukum Islam","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-12-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81296072","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Beni Firdaus, Helfi Helfi, Busyro Busyro, H. Hendri
Pre-employment program jockey is an agent who seeks a job for the community and obtains a fee from the services. The practice is particularly carried out related to the pre-employment card program launched by the government in 2020. This article describes the practice of pre-employment jockey and to analyze sharia economic law review on the profit. This article implemented qualitative research. The primary data were obtained through interview, observation and documentation, while the analysis was conducted descriptively. The research reveals that the jockey practice has assisted people to register pre-employment card program in 2020. The assistance consisted of account registration, training, and filling survey. The incentive given to the approved people is IDR 3.550.000 but the transparency about the exact number is not precisely informed to the account owner. It can be more than the said amount or, even worse, the jockey got more incentive. This is inappropriate in sharia economic law. Ijarah principles are not applied here because there is no transparency, the willingness of account owner and justice; instead, the service contains ghulûl (corruption) and gharâr (scam) done by the jockey since what they did can be included as treason.
{"title":"THE PROFIT OF THE PRE-EMPLOYMENT PROGRAM JOCKEY IN THE PERSPECTIVE OF SHARIA ECONOMIC LAW","authors":"Beni Firdaus, Helfi Helfi, Busyro Busyro, H. Hendri","doi":"10.18860/ua.v23i2.17490","DOIUrl":"https://doi.org/10.18860/ua.v23i2.17490","url":null,"abstract":"Pre-employment program jockey is an agent who seeks a job for the community and obtains a fee from the services. The practice is particularly carried out related to the pre-employment card program launched by the government in 2020. This article describes the practice of pre-employment jockey and to analyze sharia economic law review on the profit. This article implemented qualitative research. The primary data were obtained through interview, observation and documentation, while the analysis was conducted descriptively. The research reveals that the jockey practice has assisted people to register pre-employment card program in 2020. The assistance consisted of account registration, training, and filling survey. The incentive given to the approved people is IDR 3.550.000 but the transparency about the exact number is not precisely informed to the account owner. It can be more than the said amount or, even worse, the jockey got more incentive. This is inappropriate in sharia economic law. Ijarah principles are not applied here because there is no transparency, the willingness of account owner and justice; instead, the service contains ghulûl (corruption) and gharâr (scam) done by the jockey since what they did can be included as treason.","PeriodicalId":53390,"journal":{"name":"Ulul Albab Jurnal Studi dan Penelitian Hukum Islam","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-12-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84269790","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Muhammad Nurkhanif, Azmi Muttaqin, A. Imron, Mohd Razlan Ahmad
This article was motivated by the fact that most observers in Indonesia are inconsistent in determining the theoretical and practical beginning of the Hijri month. They only consider the aspect of the height of hilâl, but ignore the angle of elongation during the process of observing hilâl. This inconsistency occurs in the theory and practice reflected in the Decision of the Ministry of Religious Affairs of the Republic of Indonesia. Based on this case, the authors want to analyze the decision, especially the data on the testimony stating that the new moon (hilâl) can be successfully seen, as received from 1962 - 2021 M. The type of research used is qualitative and descriptive using the data analysis technique adapted from the Millis and Huberman theory to obtain the data classification of that decision by using the scientific cum doctrine approach. The results of this study are first; the number of ithbât maṣlaḥî reached 45% and ithbât takâmulî reached 55% of all decrees of the Minister of Religious Affairs of the Republic of Indonesia. Second; to minimize the number of ithbât maṣlaḥî, a theory of the selection of the hilâl testimony is needed, which is known as the M2P theory.
{"title":"SYAR’I AND ASTRONOMY INTEGRATION TO DETERMINE THE BEGINNING OF HIJRI CALENDAR: A Study of Elongation to Prove the Hilâl Testimony","authors":"Muhammad Nurkhanif, Azmi Muttaqin, A. Imron, Mohd Razlan Ahmad","doi":"10.18860/ua.v23i2.17489","DOIUrl":"https://doi.org/10.18860/ua.v23i2.17489","url":null,"abstract":"This article was motivated by the fact that most observers in Indonesia are inconsistent in determining the theoretical and practical beginning of the Hijri month. They only consider the aspect of the height of hilâl, but ignore the angle of elongation during the process of observing hilâl. This inconsistency occurs in the theory and practice reflected in the Decision of the Ministry of Religious Affairs of the Republic of Indonesia. Based on this case, the authors want to analyze the decision, especially the data on the testimony stating that the new moon (hilâl) can be successfully seen, as received from 1962 - 2021 M. The type of research used is qualitative and descriptive using the data analysis technique adapted from the Millis and Huberman theory to obtain the data classification of that decision by using the scientific cum doctrine approach. The results of this study are first; the number of ithbât maṣlaḥî reached 45% and ithbât takâmulî reached 55% of all decrees of the Minister of Religious Affairs of the Republic of Indonesia. Second; to minimize the number of ithbât maṣlaḥî, a theory of the selection of the hilâl testimony is needed, which is known as the M2P theory.","PeriodicalId":53390,"journal":{"name":"Ulul Albab Jurnal Studi dan Penelitian Hukum Islam","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-12-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88788776","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Nurul Susianti, Shofia Mauizotun Hasanah, I. Pratiwi
This article aims to test the suitability of sharia funding by referring to the MUI Fatwa on the halal industry in the Indonesian capital market with a benchmark of sharia compliance based on. Event study before and after the Covid-19 pandemic, where the focus of the problem and the hypothesis of this research is on whether there is a change in the level of abnormal Return of the 30 ISSI stock samples. Observations were made before the government's announcement about Covid-19 pandemic, which was around the end of january 2020 and after entering the new normal, which was around the beginning of August 2020. The results of this study indicate that the significant figures both before and after the Covid-19 pandemic on ISSI sharia shares are less than 0.05, which means that ISSI shares do not have abnormal returns, so the research results are in line with the MUI Fatwa Article 5 concerning Securities Transactions. Article 5 discusses transaction mechanisms that are not allowed such as gharâr, maysîr, usurî, and risywah speculating and manipulation. To be appropriate because what is meant by abnormal returns in the capital market is often influenced by speculation and manipulation so that prices are no longer reasonable. The research hypothesis is rejected as an alternative to continuously to trust investor funding in the Indonesian islamic capital market industry.
{"title":"COMPABILITY FUNDING OF THE HALAL INDUSTRY BASED ON THE ABNORMAL RATE OF ISSI STOCK RETURN","authors":"Nurul Susianti, Shofia Mauizotun Hasanah, I. Pratiwi","doi":"10.18860/ua.v23i1.15706","DOIUrl":"https://doi.org/10.18860/ua.v23i1.15706","url":null,"abstract":"This article aims to test the suitability of sharia funding by referring to the MUI Fatwa on the halal industry in the Indonesian capital market with a benchmark of sharia compliance based on. Event study before and after the Covid-19 pandemic, where the focus of the problem and the hypothesis of this research is on whether there is a change in the level of abnormal Return of the 30 ISSI stock samples. Observations were made before the government's announcement about Covid-19 pandemic, which was around the end of january 2020 and after entering the new normal, which was around the beginning of August 2020. The results of this study indicate that the significant figures both before and after the Covid-19 pandemic on ISSI sharia shares are less than 0.05, which means that ISSI shares do not have abnormal returns, so the research results are in line with the MUI Fatwa Article 5 concerning Securities Transactions. Article 5 discusses transaction mechanisms that are not allowed such as gharâr, maysîr, usurî, and risywah speculating and manipulation. To be appropriate because what is meant by abnormal returns in the capital market is often influenced by speculation and manipulation so that prices are no longer reasonable. The research hypothesis is rejected as an alternative to continuously to trust investor funding in the Indonesian islamic capital market industry. ","PeriodicalId":53390,"journal":{"name":"Ulul Albab Jurnal Studi dan Penelitian Hukum Islam","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85096863","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This article aims to find out how accountability for zakat management is carried out by community leaders or Kiai who do not have documentation in funding and distribution. To answer this, this paper uses the case study approach as one of the approaches in qualitative research, which is in the excavation of data using interview and observation instruments. The result of this study is that three perspectives of accountability, accounting, and functional perspectives have been fulfilled in the management of zakat by religious figures (Kiai) while the perspective of the accountability system consists of five characteristics, two of which cannot be fulfilled by Kiai as zakat collector (âmil al-zakât) is about the presentation of written data and the publication of data. In other words, internally what Kiai does in the management of zakat is very accountable, this cannot be separated from the integrity of science and spirituality of Kiai. But, in terms of external accountability loaded with document and neat presentation of data, Kiai cannot fulfill it. This is because the period of management of zakat al-fitr is very short (even within a matter of hours) and the target of zakat distribution has been real and known together.
这篇文章的目的是找出没有资金和分配文件的社区领导人或吉埃如何对天课管理负责。为了回答这个问题，本文将案例研究方法作为定性研究的方法之一，即使用访谈和观察工具挖掘数据。本研究的结果是，宗教人士(Kiai)对天课的管理已经完成了问责、会计和功能三个视角，而问责制的视角包括五个特征，其中两个特征是Kiai无法完成的，因为天课收集者( mil al- zak)是关于书面数据的呈现和数据的发布。换句话说，在内部，吉埃在管理天课方面所做的事情是非常负责任的，这与吉埃的科学和灵性的完整性是分不开的。但是，就外部问责制而言，文件和数据的整洁呈现，Kiai无法实现它。这是因为天课的管理时间很短(甚至在几小时内)，而天课的分发目标是真实的，并且是众所周知的。
{"title":"THE ACCOUNTABILITY OF ZAKAT AL-FITR MANAGEMENT BY RELIGIOUS FIGURES AS ÂMIL AL-ZAKÂT","authors":"L. Qadariyah","doi":"10.18860/ua.v23i1.15507","DOIUrl":"https://doi.org/10.18860/ua.v23i1.15507","url":null,"abstract":"This article aims to find out how accountability for zakat management is carried out by community leaders or Kiai who do not have documentation in funding and distribution. To answer this, this paper uses the case study approach as one of the approaches in qualitative research, which is in the excavation of data using interview and observation instruments. The result of this study is that three perspectives of accountability, accounting, and functional perspectives have been fulfilled in the management of zakat by religious figures (Kiai) while the perspective of the accountability system consists of five characteristics, two of which cannot be fulfilled by Kiai as zakat collector (âmil al-zakât) is about the presentation of written data and the publication of data. In other words, internally what Kiai does in the management of zakat is very accountable, this cannot be separated from the integrity of science and spirituality of Kiai. But, in terms of external accountability loaded with document and neat presentation of data, Kiai cannot fulfill it. This is because the period of management of zakat al-fitr is very short (even within a matter of hours) and the target of zakat distribution has been real and known together. ","PeriodicalId":53390,"journal":{"name":"Ulul Albab Jurnal Studi dan Penelitian Hukum Islam","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85265620","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Rokhmat Subagiyo, Binti Mutafarida, Binti Nur Asiyah, Jusuf Bachtiar, F. Fauzan
The study discusses the indicator of customer loyalty of Islamic banks according to Griffin's perspective and several relevant studies. The problems solved in this study are 1) what is the indicator of customer loyalty of Islamic banks according to Griffin? 2) what is the indicator of customer loyalty of Islamic banks according to some relevant studies? and 3) how is the comparison of Islamic bank customer loyalty indicators according to Griffin and other relevant studies? Based on the theoretical assumption, a customer is considered loyal if he/she makes regular purchase in a certain time interval. This study utilizes descriptive qualitative research with a library research approach. Deduction and comparative are done in analysis technique. Griffin’s theory focuses on behavioral and attitudinal approach. Meanwhile, other relevant research studies emphasize more on physical things, the availability of banking facilities and infrastructure. They also classified the loyalty into affective, conative, and action loyalty. There is a difference in Griffin’s theory and other studies, that customer loyalty is influenced by maqâs{id al-sharî'ah. It means that the customer loyalty is determined by satisfactory level referring to sharia values.
{"title":"ISLAMIC BANK CUSTOMER LOYALTY: An Analysis of Griffin's Theory and Relevant Research","authors":"Rokhmat Subagiyo, Binti Mutafarida, Binti Nur Asiyah, Jusuf Bachtiar, F. Fauzan","doi":"10.18860/ua.v23i1.15892","DOIUrl":"https://doi.org/10.18860/ua.v23i1.15892","url":null,"abstract":"The study discusses the indicator of customer loyalty of Islamic banks according to Griffin's perspective and several relevant studies. The problems solved in this study are 1) what is the indicator of customer loyalty of Islamic banks according to Griffin? 2) what is the indicator of customer loyalty of Islamic banks according to some relevant studies? and 3) how is the comparison of Islamic bank customer loyalty indicators according to Griffin and other relevant studies? Based on the theoretical assumption, a customer is considered loyal if he/she makes regular purchase in a certain time interval. This study utilizes descriptive qualitative research with a library research approach. Deduction and comparative are done in analysis technique. Griffin’s theory focuses on behavioral and attitudinal approach. Meanwhile, other relevant research studies emphasize more on physical things, the availability of banking facilities and infrastructure. They also classified the loyalty into affective, conative, and action loyalty. There is a difference in Griffin’s theory and other studies, that customer loyalty is influenced by maqâs{id al-sharî'ah. It means that the customer loyalty is determined by satisfactory level referring to sharia values.","PeriodicalId":53390,"journal":{"name":"Ulul Albab Jurnal Studi dan Penelitian Hukum Islam","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89126622","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study aims to develop a framework for measuring higher education performance as the Public Service Agency. The authors adapted one of the measurement models, namely the Balance Score Card Model. This is a qualitative study with library research type. The data collection uses literature documents related to the discussion subject. The results show that the Balanced Scorecard Model could be used to measure the performance of higher education institutions that has the mandate as the Public Service Agency. The target of the Balanced Scorecard Model is developed to measure the corporation. Corporations and public institutions have different objectives, characteristics, and philosophies. However, the model can be utilized to measure the performance of public institutions by adapting the components from each perspective. This study contributes to the development of higher education performance measurement framework serving as the Public Service Agency.
{"title":"PERFORMANCE MEASUREMENT OF PUBLIC SERVICE AGENCY IN HIGHER EDUCATION INSTITUTIONS: A Balanced-Scorecard Model Approach","authors":"S. Slamet, M. Esha","doi":"10.18860/ua.v23i1.15559","DOIUrl":"https://doi.org/10.18860/ua.v23i1.15559","url":null,"abstract":"This study aims to develop a framework for measuring higher education performance as the Public Service Agency. The authors adapted one of the measurement models, namely the Balance Score Card Model. This is a qualitative study with library research type. The data collection uses literature documents related to the discussion subject. The results show that the Balanced Scorecard Model could be used to measure the performance of higher education institutions that has the mandate as the Public Service Agency. The target of the Balanced Scorecard Model is developed to measure the corporation. Corporations and public institutions have different objectives, characteristics, and philosophies. However, the model can be utilized to measure the performance of public institutions by adapting the components from each perspective. This study contributes to the development of higher education performance measurement framework serving as the Public Service Agency.","PeriodicalId":53390,"journal":{"name":"Ulul Albab Jurnal Studi dan Penelitian Hukum Islam","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81273455","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Several studies found the weakness of using conventional performance measurement tools such as CAMELS and RGEC in Islamic banking and the lack of performance measurement tools following the characteristics of Islamic banks. The findings showed the need for a performance measurement system that integrates the objectives of sharia and the business objectives of sharia banking. This study explored the application of Maqashid shariah values in Islamic banking and initiated a Sharia Integrated Performance Measurement (SIPM) structure. The researchers used Grounded Theory and library research. Data were collected through in-depth interviews with practitioners, experts, and academics of Islamic banking, while secondary data was taken from the literature and previous research that discussed the measurement of Islamic banking performance. The data were analyzed through several stages: data reduction, data display, and concluding with the help of the Atlas.ti application version 8. This study would like to contribute to the idea of building a Sharia Integrated Performance Measurement (SIPM) platform through three components: Islamic commercial performance, Islamic social performance, and Islamic macroeconomics performance in Islamic banking.
{"title":"IS IT FAIR TO ASSESS THE PERFORMANCE OF ISLAMIC BANKS BASED ON THE CONVENTIONAL BANK PLATFORM?","authors":"Elyanti Rosmanidar, Muhamad Ahsan, Abu Azam Al-Hadi, Nguyen Thi Minh Phuong","doi":"10.18860/ua.v23i1.15473","DOIUrl":"https://doi.org/10.18860/ua.v23i1.15473","url":null,"abstract":"Several studies found the weakness of using conventional performance measurement tools such as CAMELS and RGEC in Islamic banking and the lack of performance measurement tools following the characteristics of Islamic banks. The findings showed the need for a performance measurement system that integrates the objectives of sharia and the business objectives of sharia banking. This study explored the application of Maqashid shariah values in Islamic banking and initiated a Sharia Integrated Performance Measurement (SIPM) structure. The researchers used Grounded Theory and library research. Data were collected through in-depth interviews with practitioners, experts, and academics of Islamic banking, while secondary data was taken from the literature and previous research that discussed the measurement of Islamic banking performance. The data were analyzed through several stages: data reduction, data display, and concluding with the help of the Atlas.ti application version 8. This study would like to contribute to the idea of building a Sharia Integrated Performance Measurement (SIPM) platform through three components: Islamic commercial performance, Islamic social performance, and Islamic macroeconomics performance in Islamic banking.","PeriodicalId":53390,"journal":{"name":"Ulul Albab Jurnal Studi dan Penelitian Hukum Islam","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85240994","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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