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Analyzing Customer Satisfaction using Support Vector Machine and Naive Bayes Utilizing Filipino Text 基于菲律宾文本的支持向量机和朴素贝叶斯分析客户满意度
Q3 Social Sciences Pub Date : 2023-06-06 DOI: 10.37394/232015.2023.19.50
Joseph B. Campit
The study aimed to compare the classification performance of Support Vector Machine (SVM) and Naive Bayes (NB) machine learning models for estimating customer satisfaction utilizing Filipino text. Specifically, it analyzed the characteristics of the customer satisfaction data. It also examined the impact of different model configurations, including n-gram, stop words, and stemming, on the classification performance of the two models. The research employed qualitative and quantitative methods, utilizing text analytics and sentiment analysis to extract and analyze valuable information from unstructured responses from a satisfaction survey of the University President’s leadership performance conducted among PSU personnel and students. The dataset comprised 56,000 Filipino and English-word responses, manually annotated and randomly split into training and testing datasets. The study followed a general framework encompassing data pre-processing, modeling, and model comparison. To validate the classifiers’ classification performance, a 10-fold cross-validation approach was employed. The findings revealed that most personnel and students expressed positive sentiment toward the University President’s leadership performance. SVM outperformed the NB model across all different model configurations. With both stop word removal and stemming, the SVM trigram model achieved the highest classification performance for estimating customer satisfaction, using 75% of the data for training and 25% for testing. The proposed model holds the potential for estimating customer satisfaction using other unstructured customer satisfaction data utilizing Filipino text.
本研究旨在比较支持向量机(SVM)和朴素贝叶斯(NB)机器学习模型在利用菲律宾文本估计客户满意度方面的分类性能。具体分析了顾客满意度数据的特征。它还研究了不同的模型配置,包括n-gram、停止词和词干,对两个模型的分类性能的影响。这项研究采用了定性和定量的方法,利用文本分析和情绪分析,从对PSU人员和学生进行的大学校长领导表现满意度调查中的非结构化回答中提取和分析有价值的信息。该数据集包括56000个菲律宾语和英语单词回答,手动注释并随机分为训练和测试数据集。该研究遵循了一个包括数据预处理、建模和模型比较的通用框架。为了验证分类器的分类性能,采用了10倍交叉验证方法。调查结果显示,大多数教职员工和学生对校长的领导表现表示积极评价。SVM在所有不同的模型配置中都优于NB模型。在去除停止词和词干的情况下,SVM三元模型在估计客户满意度方面实现了最高的分类性能,使用75%的数据进行训练,使用25%的数据进行测试。所提出的模型具有利用菲律宾文本使用其他非结构化客户满意度数据来估计客户满意度的潜力。
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引用次数: 0
Impact of the Covid-19 Pandemic on Micro Finance Income 新冠肺炎疫情对小额金融收入的影响
Q3 Social Sciences Pub Date : 2023-06-06 DOI: 10.37394/232015.2023.19.51
Apriatni E. P., Ngatno Ngatno
The purpose of this study was to examine the impact of the COVID-19 pandemic on the income of microfinance institutions (MFIs) in Indonesia. Using a sample of 181 microfinance institutions using financial report data for 2017–2019 (before the pandemic) and 2020–2021 (during the pandemic). Data were analyzed using a non-parametric test (Wilcoxon signed ranks test). The results show that all elements of income (interest income, fee, and commission income, operating income, and non-operational income) decreased significantly. On the other side of the impact of the COVID-19 pandemic on expenses, several elements of expenses have decreased significantly (interest expense, depreciation, and amortization expense, marketing expense, administration, and general expense, operational expense, and non-operational expense). As for fee and commission expenses, research and development expenses, and an impairment charge on loans, they decrease insignificantly.
本研究的目的是研究COVID-19大流行对印度尼西亚小额信贷机构(mfi)收入的影响。使用2017-2019年(大流行前)和2020-2021年(大流行期间)财务报告数据对181家小额信贷机构进行抽样。数据分析采用非参数检验(Wilcoxon符号秩检验)。结果显示,所有收入要素(利息收入、费用和佣金收入、营业收入和非营业收入)都显著下降。另一方面,新冠肺炎疫情对费用的影响是,一些费用要素(利息费用、折旧和摊销费用、营销费用、管理和一般费用、运营费用和非运营费用)大幅减少。至于手续费和佣金费用、研发费用和贷款减值费用,则下降不明显。
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引用次数: 0
Determination of Flame Plume Characteristics utilising CFD and Experimental Approaches 利用CFD和实验方法确定火焰羽流特性
Q3 Social Sciences Pub Date : 2023-06-06 DOI: 10.37394/232015.2023.19.52
N. Al-Khalidy
The potential for plumes to affect the safety of aircraft operations is often predicted using MITRE EPA Models. For many projects, key input parameters to MITER EPA are not available and conservative assumptions or models such as OHIO model are used to characterize the combustion and approximate the key input parameters to EPA plume rise model. These assumptions and conservative models lead to inaccurate results of simulations. The current study provides a novel approach to use a combination of Computational Fluid Dynamics (CFD) tool and EPA Models to reliably predict the risk of turbulence and upset being encountered by a range of aircraft types that operate through a rising plume. The main objective of the current study is to develop a Computational Fluid Dynamics (CFD) combustion model and a procedure to determine an improved set of flare inputs for the Air Quality (AQ) and MITER EPA models. A CFD model has been developed to determine flame plume characteristics (Effective Height, Effective Diameter, Temperature and Velocity) from two flare stacks which are part of a trailer-mounted Mobile Purge Burner (MPB) system. A subsequent experimental test of a similar trailer-mounted MPB system has validated the CFD results. Plume temperatures within the combustion zone of the flares were very much in line with the temperatures predicted by the CFD Simulation study. Plume temperatures above the MPB System appear to drop very quickly, such that the plume temperature fell from just under 500°C at 5 m above ground level to around 15-16°C (and close to the ambient temperature) at 22 m above ground. Again, this is consistent with the CFD Study results. The CFD simulations in the current study accounted for the turbulent flow with chemical species mixing and reaction and utilised an advanced radiation model to solve participating radiation in the combusted zones. This study assesses all the parameters that have impact on the accuracy of the numerical model including computational domain, mesh distribution, numerical scheme and flame plume characteristics including ambient conditions (wind speed and temperature) and combustion under various air to fuel ratio scenarios.
通常使用MITRE EPA模型来预测羽流影响飞机运行安全的可能性。在许多项目中,无法获得MITER EPA的关键输入参数,只能使用保守的假设或模型(如OHIO模型)来表征燃烧并近似EPA羽流上升模型的关键输入参数。这些假设和保守的模型导致了不准确的模拟结果。目前的研究提供了一种新的方法,将计算流体动力学(CFD)工具和EPA模型结合起来,可靠地预测在上升羽流中运行的一系列飞机类型所遇到的湍流和扰流风险。当前研究的主要目标是开发一个计算流体动力学(CFD)燃烧模型和一个程序,以确定空气质量(AQ)和MITER EPA模型的一组改进的火炬输入。开发了一个CFD模型,用于确定拖车式移动吹扫燃烧器(MPB)系统中两个火炬堆的火焰羽特性(有效高度、有效直径、温度和速度)。随后对类似的挂车MPB系统进行了实验测试,验证了CFD结果。耀斑燃烧区内的羽流温度与CFD模拟研究预测的温度非常吻合。MPB系统上方的羽流温度似乎下降得非常快,例如羽流温度从距地面5米的500°C以下下降到距地面22米的15-16°C左右(接近环境温度)。同样,这与CFD研究结果一致。本研究的CFD模拟考虑了具有化学物质混合和反应的湍流流动,并利用先进的辐射模型求解了燃烧区的参与辐射。本研究评估了影响数值模型准确性的所有参数,包括计算域、网格分布、数值方案和火焰羽特征,包括环境条件(风速和温度)以及各种空燃比情景下的燃烧。
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引用次数: 0
Forest Fire Detection System based on Low-Cost Wireless Sensor Network and Internet of Things 基于低成本无线传感器网络和物联网的森林火灾探测系统
Q3 Social Sciences Pub Date : 2023-05-26 DOI: 10.37394/232015.2023.19.49
Ali Al-Dahoud, M. Fezari, Ahmad A. A. Alkhatib, Mohamed Nadir Soltani, Ahmed Al-Dahoud
Forest fires are one of the most devastating natural disasters that can have a significant impact on the environment, economy, and human lives. Early detection and prompt response are crucial to minimize the damage caused by forest fires. In recent years, Wireless Sensor Networks (WSN) and Internet of Things (IoT) technologies have emerged as promising solutions for forest fire detection due to their low-cost and efficient monitoring capabilities. This paper proposes a low-cost forest fire detection system based on WSN and IoT. The system uses a network of sensor nodes that are strategically placed in the forest to monitor environmental conditions such as temperature, humidity, and smoke. The sensor data is transmitted to a central server, where advanced algorithms are used to detect and predict the occurrence of forest fires. The system provides real-time alerts to forest authorities and users using a mobile application that shows the fire maps and the current updates. The proposed system has been evaluated using based on experiments, and the results show that it can effectively detect forest fires with high accuracy, low false alarms, and low cost. This system has the potential to provide an efficient and cost-effective solution for forest fire detection and can play a vital role in protecting the environment and saving lives.
森林火灾是最具破坏性的自然灾害之一,会对环境、经济和人类生活产生重大影响。早期发现和迅速反应对于尽量减少森林火灾造成的损失至关重要。近年来,无线传感器网络(WSN)和物联网(IoT)技术因其低成本和高效的监测能力而成为森林火灾探测的有前途的解决方案。本文提出了一种基于WSN和物联网的低成本森林火灾探测系统。该系统使用一个传感器节点网络,这些传感器节点战略性地放置在森林中,以监测温度、湿度和烟雾等环境条件。传感器数据被传输到一个中央服务器,在那里使用先进的算法来检测和预测森林火灾的发生。该系统通过移动应用程序向森林管理部门和用户提供实时警报,该应用程序显示火灾地图和当前更新情况。基于实验对该系统进行了评价,结果表明,该系统能够有效地检测森林火灾,具有较高的准确率、较低的虚警率和较低的成本。该系统有可能为森林火灾探测提供一种有效和具有成本效益的解决方案,并可在保护环境和拯救生命方面发挥重要作用。
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引用次数: 0
The Pandemic Politics in Indonesia: A Comparative Perspective 印度尼西亚的流行病政治:比较视角
Q3 Social Sciences Pub Date : 2023-05-20 DOI: 10.37394/232015.2023.19.48
Anyualatha Haridison, Yuwanto Yuwanto, L. Alfirdaus, W. Wijayanto
This manuscript aims to examine the political literature on the pandemic in Indonesia, especially regarding the relationship between politics and the COVID-19 pandemic without leaving the exploration of the views of scholars in the world who address the discussion of this relationship. This study produces several discourses, including, first, countries in the world implement policies depending on the dynamics that exist in that country. The majority implement a lockdown policy or cut off transmission between regions. Indonesia has a somewhat looser policy than other countries, namely large-scale social restrictions (PSBB) while still paying attention to community economic activities. Second, in many cases, electoral trust depends on the successful handling of the pandemic by the ruling regime or even the steps in handling the pandemic by contesting candidates. Third, the election of regional heads simultaneously with the crisis in Indonesia is considered counterfactual. However, the fact is that voter participation has increased from the three previous regional elections. The true form of Indonesian political culture is implied by the actions of the people who respect elections and prioritize health protocols. Fourth, the recommendation of the scholars is the application of political digitization in voting which requires a comprehensive study, especially regarding the readiness of Indonesian technology.
这份手稿旨在研究关于印度尼西亚疫情的政治文献,特别是关于政治与新冠肺炎疫情之间的关系,而不必探索世界上讨论这种关系的学者的观点。这项研究产生了几个论述,包括,首先,世界各国根据本国的动态实施政策。大多数人实施封锁政策或切断地区之间的传播。印度尼西亚的政策比其他国家宽松一些,即大规模社会限制(PSBB),同时仍然关注社区经济活动。其次,在许多情况下,选举信任取决于执政政权对疫情的成功处理,甚至取决于通过竞选候选人来处理疫情的步骤。第三,在印度尼西亚危机的同时选举地区领导人被认为是反事实的。然而,事实是,与前三次区域选举相比,选民参与度有所提高。印尼政治文化的真正形式体现在尊重选举和优先考虑健康协议的人民的行动中。第四,学者们的建议是将政治数字化应用于投票,这需要进行全面的研究,特别是关于印尼技术的准备情况。
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引用次数: 0
Continuance Intention of Social Networking Services in Indonesia 社交网络服务在印尼的延续意向
Q3 Social Sciences Pub Date : 2023-05-18 DOI: 10.37394/232015.2023.19.47
Hicham Riache, M. Pradana
Social Networking Services (SNSs) are online platforms used by end-users that have risen to prominence as a critical means of communication for humans today due to the advancements in the web development domain. The use of these social platforms has always been affected by numerous factors that have helped to shape customers’ behavior in social media over the years. Among these factors are privacy, security, and trust, which significantly affect the consumer’s behavior when it comes to using technologies that have access to the consumer’s data, as they are considered the main pillars that determine the levels of acceptance for these technologies, in our case social networking services. In this article, we focused on exploring the general perception of users towards Meta’s social networking platforms via conducting detailed analyses using data scraping techniques and R programming language.
社交网络服务(SNS)是最终用户使用的在线平台,由于网络开发领域的进步,它已成为当今人类重要的通信手段。多年来,这些社交平台的使用一直受到许多因素的影响,这些因素有助于塑造客户在社交媒体中的行为。这些因素包括隐私、安全和信任,它们在使用可以访问消费者数据的技术时会显著影响消费者的行为,因为它们被认为是决定这些技术接受程度的主要支柱,在我们的案例中是社交网络服务。在这篇文章中,我们通过使用数据抓取技术和R编程语言进行详细分析,重点探讨了用户对Meta社交网络平台的总体看法。
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引用次数: 0
Users’ Propensity to Use Self-Driving Systems of SAE Automation Level 1 and 2 Cars: Results of an Italian Survey 用户使用SAE 1级和2级自动驾驶系统的倾向:一项意大利调查的结果
Q3 Social Sciences Pub Date : 2023-05-17 DOI: 10.37394/232015.2023.19.46
Mariarosaria Picone, A. Cartenì
The automotive sector is currently developing advanced autonomous functionalities which are expected to be soon integrated into the vehicles. These vehicles can help to reduce road accidents, ease traffic congestion, improve fuel consumption, and reduce pollutant emissions. By contrast, there are still technological, normative, ethical, and social obstacles to the widespread adoption of self-driving cars, among which users’ acceptance covers a relevant issue. The aim of the paper was to investigate the users’ propensity to use self-driving systems of SAE automation Levels 1 and 2. To do this, an hoc mobility survey was performed in Italy among car drivers, investigating both the presence of these autonomous devices on board the vehicles currently used and their frequency of usage. Survey results show that 41% of the respondents currently have a Level 1 and/or 2 system on-board their car: 54% have only the Cruise Control (Level 1 car), while 46% have both of them (Level 2 car). Furthermore, about 85% of the respondent frequently (medium-high) use the Cruise Control and/or Lane Keeping Assist. More than 86% of the drivers stated that these devices significantly improve both road safety and driving stress (improve the travel experience). The highways are the roads where these self-driving systems are mainly used (more than 70% of the time). These results underline the relevant effort that the automotive industry has performed in the last decades about self-driving. In the last five years within the Italian market was observed an increase of more than 200% of the car standard equipment (no optional) with SAE automation Level 1 or 2 systems.
汽车行业目前正在开发先进的自动驾驶功能,预计很快就会集成到汽车中。这些车辆可以帮助减少道路事故,缓解交通拥堵,提高油耗,减少污染物排放。相比之下,自动驾驶汽车的广泛采用仍然存在技术、规范、道德和社会障碍,其中用户的接受度涉及一个相关问题。本文的目的是调查用户使用SAE自动化1级和2级自动驾驶系统的倾向。为此,在意大利对汽车驾驶员进行了一项特别的流动性调查,调查了目前使用的车辆上是否存在这些自动驾驶设备及其使用频率。调查结果显示,41%的受访者目前在车上安装了1级和/或2级系统:54%的人只安装了巡航控制系统(1级车),46%的人同时安装了这两个系统(2级车)。此外,约85%的受访者经常(中高)使用巡航控制和/或车道保持辅助系统。超过86%的驾驶员表示,这些设备显著改善了道路安全和驾驶压力(改善了出行体验)。高速公路是这些自动驾驶系统主要使用的道路(70%以上的时间)。这些结果强调了汽车行业在过去几十年中在自动驾驶方面所做的相关努力。在过去的五年里,在意大利市场上,使用SAE自动化1级或2级系统的汽车标准设备(非可选)增长了200%以上。
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引用次数: 0
Chemical Composition and Stocks of Nutrients in Dead Wood of Beech (Fagus Sylvatica L.) Forests 山毛榉枯木中营养物质的化学成分和蓄积量
Q3 Social Sciences Pub Date : 2023-05-16 DOI: 10.37394/232015.2023.19.44
Sonya Damyanova, V. Dimitrova
The research was carried out in four beech communities in two mountains, Stara Planina and Vitosha in Western Bulgaria. The object of the study was dead beech wood. The aim was to determine the chemical composition and stocks of nutrients in different parts of dead wood in both mountains. The content of macro- and micronutrients in different fractions (stumps, standing, and lying dead wood) of dead wood was determined. The elements carbon (C), hydrogen (H), and nitrogen (N) were in the largest quantities of all the chemical elements studied. Next in order were Ca, Mg, K, and P. Micronutrients were arranged as follows in descending order of their content in the dead wood: Mn, Fe, Zn, Na, Pb, Cu. The calculated stocks of these elements showed that Stara Planina had a larger stock of elements than Vitosha mountain due to the greater amount of dead wood. The results proved that the dead wood is primarily a carbon reservoir, stored mainly in the lying dead wood fraction. The average carbon stock was 983 kg/ha for Vitosha and 4635 kg/ha for Stara Planina. The stocks of all other elements that are contained were several times less in quantity.
这项研究是在保加利亚西部的Stara Planina和Vitosha两座山上的四个山毛榉群落中进行的。研究的对象是枯死的山毛榉木材。目的是测定两座山枯木不同部位的化学成分和营养物质储量。测定了枯木不同部分(树桩、直立枯木和躺着枯木)中宏观和微量营养素的含量。在所研究的所有化学元素中,碳(C)、氢(H)和氮(N)的数量最多。其次是Ca、Mg、K和P。微量元素在枯木中的含量按降序排列如下:Mn、Fe、Zn、Na、Pb、Cu。这些元素的计算储量表明,由于枯木的数量较多,Plana Stara Planina的元素储量大于Vitosha mountain。结果表明,枯木主要是一个碳库,主要储存在躺着的枯木部分。Vitosha和Stara Planina的平均碳储量分别为983千克/公顷和4635千克/公顷。所含所有其他元素的库存数量都减少了数倍。
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引用次数: 1
Identification and Expression Analysis of a cDNA Encoding Cyclophilin A from Gryllus bimaculatus (Orthoptera: Gryllidae) 双斑Gryllus bimaculatus亲环素a基因cDNA的鉴定与表达分析(直翅目:Gryllide)
Q3 Social Sciences Pub Date : 2023-05-16 DOI: 10.37394/232015.2023.19.43
Kisang Kwon, Eun-Ryeong Lee, Kyung-Hee Kang, Seung-Whan Kim, Hyewon Park, Junghae Kim, A. Lee, O. Kwon
Cyclophilin A (CypA), a cytosolic binding protein of cyclosporine A, is an immunosuppressive drug. In this study, CypA cDNA was cloned from the two-spotted cricket Gryllus bimaculatus (gCypA). The protein encoded by gCypA comprises 165 amino acids with a molecular mass of 19.23 kDa and an isoelectric point of 9.38 and possesses three N-glycosylation sites and 17 phosphorylation sites. The secondary and tertiary structures of gCypA were identified, and homology analysis revealed that it shares around 73%-81% sequence identities with other CypA proteins. When the researchers analyzed the expression levels of gCypA mRNA in various tissues, they found that the foregut exhibited nearly the same expression level as that of the dorsal longitudinal flight muscle (the control). However, gCypA mRNA expression in the fat body, Malpighian tubes, and midgut was less than half of that in the dorsal longitudinal flight muscle. Under endoplasmic reticulum stress conditions, gCypA mRNA expression was highest in Malpighian tubules (about two times higher than the expression in the control). Under starvation conditions, gCypA mRNA expression increased to three times that of the dorsal longitudinal flight muscle 6 days after starvation. Nonetheless, its expression levels decreased in Malpighian tubules under all starvation conditions. This study provides insights into the physiological role of gCypA in G. bimaculatus.
亲环素A(CypA)是环孢菌素A的胞浆结合蛋白,是一种免疫抑制药物。本研究从双斑蟋蟀(gCypA)中克隆了CypA的cDNA。gCypA编码的蛋白质包含165个氨基酸,分子量为19.23kDa,等电点为9.38,具有3个N-糖基化位点和17个磷酸化位点。对gCypA的二级和三级结构进行了鉴定,同源性分析表明,它与其他CypA蛋白的序列同源性约为73%-81%。当研究人员分析gCypA mRNA在各种组织中的表达水平时,他们发现前肠的表达水平与背部纵向飞行肌(对照)几乎相同。然而,gCypA mRNA在脂肪体、马皮根管和中肠中的表达不到背部纵向飞行肌的一半。在内质网应激条件下,gCypA mRNA在马尔皮氏管中的表达最高(约为对照中表达的两倍)。在饥饿条件下,gCypA mRNA的表达在饥饿6天后增加到背侧纵向飞行肌的三倍。尽管如此,在所有饥饿条件下,其在马尔皮氏管中的表达水平都有所下降。本研究为深入了解gCypA在双斑G.bimaculatus中的生理作用提供了见解。
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引用次数: 0
Machine Learning in Renewable Energy Application: Intelligence System for Solar Panel Cleaning 机器学习在可再生能源应用中的应用:太阳能电池板清洁智能系统
Q3 Social Sciences Pub Date : 2023-05-16 DOI: 10.37394/232015.2023.19.45
Ahmad Al-dahoud, M. Fezari, A. Aldahoud
The objective of this study is to develop an automatic cleaning system for Photovoltaic (PV) solar panels using machine learning algorithms. The experiment includes two phases. Phase one is to perform testing and reading of the sensor in 4 different classes which include no-dust, little dust, dusty, and very dusty during day and night time. The reading was taken using a visual inspection of the solar panel and the sensor reading using a multimeter. Phase two uses supervised learning to test and calibrate the sensor using the KNN algorithm. The classification was done using the data gathered from the sensor with one of the main classes identified. A total of 800 readings were taken. The results show the sensor reading taken during the night was more stable and accurate due to the sensor’s sensitivity to noise which includes: heat and light during the daytime. Secondly, using machine learning (KNN algorithm) we get a 95% (with K=5) correct classification for the four main classes which determines the level of cleaning needed for the solar panel.
本研究的目的是使用机器学习算法开发光伏太阳能电池板的自动清洁系统。实验包括两个阶段。第一阶段是对传感器进行4个不同类别的测试和读取,包括无灰尘、少灰尘、多灰尘和在白天和晚上非常多灰尘。使用万用表对太阳能电池板进行目视检查并获取传感器读数。第二阶段使用监督学习来使用KNN算法测试和校准传感器。使用从传感器收集的数据进行分类,其中一个主要类别已确定。总共读取了800个读数。结果显示,由于传感器对噪声的敏感性,夜间获取的传感器读数更加稳定和准确,噪声包括:白天的热和光。其次,使用机器学习(KNN算法),我们对四个主要类别进行了95%(K=5)的正确分类,这决定了太阳能电池板所需的清洁水平。
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引用次数: 1
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WSEAS Transactions on Environment and Development
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