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The turnover intention among IT professionals: A person-organisation fit, person-job fit, and HRM perspective IT专业人员的离职意向:人与组织的契合度、人与工作的契合度和人力资源管理视角
IF 2.3 Q3 MANAGEMENT Pub Date : 2022-07-27 DOI: 10.3233/hsm-220072
A. Samad, Nida Muhammad Khan, Aftab Haider
OBJECTIVE: Turnover of IT professionals has become a pressing problem for the management of Banks. To date, limited research has examined the role of human resource management practices (HRMP), person-organisation fit (POF), and person-job fit (PJF) in retaining IT professionals. This study provides an empirical analysis of the direct and indirect effect of HRMP on IT professionals’ turnover intention through POF and PJF. METHODS: The quantitative data collected from 292 IT professionals were analysed through PLS-SEM. RESULTS: The findings revealed a negative and significant relationship between HRMP and employees’ turnover intention. It was further revealed that HRMP relates positively to POF fit and PJF, whereas POF and PJF relate negatively to employees’ turnover intention. Moreover, the findings revealed that POF and PJF explain the intervening mechanism [mediation) between HRMP and turnover intention. CONCLUSIONS: This study shows that IT professionals’ turnover intention is affected by their perceptions of HRMP, POF, and PJF. The study has further extended our understanding of the mediating mechanism involved between HRMP and turnover intention. This study suggests that organisations need to implement HRMP that not only enhances IT professionals’ knowledge, skills, and abilities but also strengthens their congruence with the values and goals of the organisations.
目的:信息技术人才流动已成为银行管理面临的一个紧迫问题。到目前为止,有限的研究考察了人力资源管理实践(HRMP)、个人-组织匹配(POF)和个人-工作匹配(PJF)在留住IT专业人员方面的作用。本研究通过POF和PJF对人力资源管理对IT专业人员离职意愿的直接和间接影响进行了实证分析。方法:采用PLS-SEM对292名IT专业人员的定量数据进行分析。结果:研究结果表明,人力资源管理计划与员工离职意愿之间存在负相关关系。结果进一步表明,人力资源管理绩效与POF适合度和PJF呈正相关,而POF和PJF与员工离职意愿呈负相关。此外研究结果表明,POF和PJF解释了干预机制结论:这项研究表明,IT专业人员的离职意愿受到他们对HRMP、POF和PJF的看法的影响。该研究进一步扩展了我们对HRMP和离职意愿之间的中介机制的理解。该研究表明,组织需要实施HRMP,不仅能提高IT专业水平als的知识、技能和能力,同时也加强了他们与组织价值观和目标的一致性。
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引用次数: 4
A human factors perspective on safety culture 安全文化的人因视角
IF 2.3 Q3 MANAGEMENT Pub Date : 2022-07-22 DOI: 10.3233/hsm-220041
B. Mrugalska, T. Dovramadjiev
BACKGROUND: In the last decades a revolution for safety industries is widely recognizable. Regulatory bodies have tried to investigate more and more how the industry can get better and learn from hazardous events. Moreover, industrial associations have increased the amount of provided best practices, and started to train and certify new standards of process safety. However, experts indicate that one of the most important elements in safety performance is the role of people. The recent findings of accident investigations demonstrate a growing recognition that the cultural context and human performance may influence safety and therefore, a focus on safety culture is inevitable in contemporary enterprises. OBJECTIVE: The aim of this paper is to establish the relationship between human factors and safety culture in industrial environment. METHODS: In the research study we adopted multiple methods that consisted of the completion of a safety culture assessment survey in an industrial sector (243 responses) and research interviews (5 in total) within industrial authorities. RESULTS: The results of the research clearly show a crucial role of human factors in safety culture. It was investigated in relation to safety training, safety awareness, hazard identification and risk, responding to incidents, and communication and safety. CONCLUSIONS: Summing up, it can be concluded that the behaviours and awareness of humans and a positive safety culture influence directly safety good practices, hazard control, incident reporting and finally number and scope of accidents at work.
背景:在过去的几十年里,安全行业的一场革命已经广为人知。监管机构试图越来越多地调查该行业如何变得更好,并从危险事件中吸取教训。此外,行业协会增加了提供的最佳实践的数量,并开始培训和认证新的工艺安全标准。然而,专家指出,安全性能中最重要的因素之一是人的作用。最近的事故调查结果表明,人们越来越认识到文化背景和人的表现可能会影响安全,因此,对安全文化的关注在当代企业中是不可避免的。目的:建立工业环境中人的因素与安全文化的关系。方法:在研究中,我们采用了多种方法,包括完成工业部门的安全文化评估调查(243份回复)和工业部门的研究访谈(共5份)。结果:研究结果清楚地表明了人为因素在安全文化中的关键作用。调查涉及安全培训、安全意识、危险识别和风险、事件应对以及沟通和安全。结论:总之,可以得出结论,人类的行为和意识以及积极的安全文化直接影响安全良好做法、危险控制、事件报告,最终影响工作中事故的数量和范围。
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引用次数: 0
Analysis of mental effort and its subjective and psychophysiological indicators for gas transport dispatchers 燃气运输调度员的心理努力及其主观心理生理指标分析
IF 2.3 Q3 MANAGEMENT Pub Date : 2022-07-20 DOI: 10.3233/hsm-220068
R. Iordache, D. Mihăilă, D. Darabont, Viorica Petreanu
BACKGROUND: The paper presents some results of a field study concerning occupational effort in dispatchers’ activity in gas transport field. The opportunity, aim and necessity of the study resulted from the present occupational safety and health (OSH) law requirements. OBJECTIVE: The study aimed to assess the occupational effort and its indicators, in order to emphasize the risk /demand factors and to establish measures for occupational safety and health management system in order to protect the employees’ health, safety and well-being at work. METHODS: The methodology had a multidisciplinary, ergonomic character, consisting in: analysis of the work content and conditions; assessment of the effort (mental and physical) and work capacity; assessment of work fatigue. RESULTS: The results showed the levels of mental (neuropsychic) effort in the dispatchers’ studied activity, the risk factors that determine fatigue at work, and the risk factors that cannot be eliminated or reduced. CONCLUSIONS: For the dispatching activity, the occupational effort (namely its mental/neuropsychic component) is situated at a high level determined by the nature and content of the work task.
背景:本文介绍了一项关于天然气运输领域调度员职业努力的实地研究的一些结果。本研究的机会、目的和必要性源于现行的职业安全与健康(OSH)法律要求。目的:本研究旨在评估职业努力及其指标,以强调风险/需求因素,并制定职业安全和健康管理体系的措施,以保护员工在工作中的健康、安全和福祉。方法:该方法具有多学科、人机工程学的特点,包括:分析工作内容和条件;评估工作(精神和身体)和工作能力;工作疲劳评估。结果:结果显示了调度员研究活动中的心理(神经心理)努力水平,决定工作疲劳的风险因素,以及无法消除或减少的风险因素。结论:对于派遣活动,职业努力(即其心理/神经心理成分)处于较高水平,这取决于工作任务的性质和内容。
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引用次数: 0
Attitudes on (future) EU integration and cooperation among youth: Regional divide? 青年对(未来)欧盟一体化与合作的态度:区域分歧?
IF 2.3 Q3 MANAGEMENT Pub Date : 2022-07-20 DOI: 10.3233/hsm-220055
Aleš Trunk, Eva Klemenčič-Mirazchiyski, Urška Štremfel, Igor Stubelj
BACKGROUND: The focus of the article is on the attitudes among 8th graders in European countries on future European/EU integration and cooperation. OBJECTIVE: Our objective is to investigate to what extent different background characteristics are related with students’ attitudes, opinions and expectations about sense of European identity, future of Europe (and EU), and student’s endorsement of European cooperation (where part of the scale is also variable “to reduce unemployment”). And how strong is the association between student positive expectations towards Europe and other attitudes related with Europe/EU, and is there clear divide between post-communist countries (newer democracies in Europe) and the rest? METHOD: The techniques used to analyse the data are descriptive statistics, linear and binary logistic regression, Pearson’s and Spearman’s correlation coefficients. Datasets are from last cycle of the International Civic and Citizenship Education Study (ICCS), N = 52,788 students. RESULTS: Results show important differences in perceptions, attitudes and expectations between students in newer and older democracies. These patterns may not always be clear and interpretable, but they show the differences across Europe. CONCLUSIONS: Future direct research are pointing on importance of having in mind that different background characteristics attributes to differences in attitudes’ developments (and that this divers among countries), as well as on very challenging decisions when considering different regions to compare results among them, at that even post-communistic countries in Europe can not always be grouped in one “block”.
背景:本文的重点是欧洲国家八年级学生对未来欧洲/欧盟一体化与合作的态度。目的:我们的目的是调查不同的背景特征在多大程度上与学生对欧洲认同感、欧洲(和欧盟)的未来以及学生对欧洲合作的认可的态度、意见和期望有关(其中部分量表也是可变的“以降低失业率”)。学生对欧洲的积极期望与其他与欧洲/欧盟相关的态度之间的联系有多紧密,后共产主义国家(欧洲的新民主国家)与其他国家之间是否存在明显的分歧?方法:采用描述性统计、线性和二元逻辑回归、Pearson和Spearman相关系数等方法对数据进行分析。数据集来自国际公民和公民教育研究(ICCS)的最后一个周期,N = 52788名学生。结果:研究结果显示,新民主国家和旧民主国家的学生在认知、态度和期望方面存在重要差异。这些模式可能并不总是清晰可解释的,但它们显示了整个欧洲的差异。结论:未来的直接研究指出,重要的是要记住,不同的背景特征会导致态度发展的差异(这在各国之间是不同的),以及在考虑不同地区以比较它们之间的结果时做出非常具有挑战性的决定,即使是欧洲的后共产主义国家也不可能总是被归为一个“街区”。
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引用次数: 0
Experiences of dysphagia trained nurses in the screening and early management of swallowing in acute stroke: A qualitative study 接受过吞咽困难训练的护士在急性脑卒中患者吞咽筛查和早期处理中的经验:一项定性研究
IF 2.3 Q3 MANAGEMENT Pub Date : 2022-07-18 DOI: 10.3233/acs-220005
J. Benfield, A. Hedstrom, Shirley A. Thomas, P. Bath, T. England
BACKGROUND: Nurses often carry out swallow screening when patients are admitted to hospital following a stroke, some receive further training to conduct more comprehensive tests. Little is known about how they perceive their role. The aim of this study was to understand the experiences of Dysphagia Trained Nurses (DTNs) in acute stroke who conduct the comprehensive tests. METHODS: Nine DTNs were recruited from one UK hospital. They were identified by maximum variation and convenience sampling ensuring a broad demographic. Semi-structured interviews were carried out during usual shift patterns, in a quiet room on the acute stroke unit by a research and clinical SLT. Thematic analysis was conducted by two researchers and a summary of themes was verified by the participants. RESULTS: Four main themes were identified relating to the role, screening tool, training and pathway. The role was highly regarded, bringing professional benefits such as job satisfaction and career development. Nurses also identified that it was an essential role in acute stroke for the health and wellbeing of patients. The tool was easy to use but needed adaptations at times and the pathway was difficult to adhere to during busy periods when the use of the test with certain patients was questioned. Training and support was deemed crucial for the role and confidence developed with experience. CONCLUSIONS: Dysphagia Trained Nurses who conduct comprehensive dysphagia screening tests in acute stroke value the role. Further research is needed to quantify the impact that the nurses have on patient outcomes and stroke pathways.
背景:护士经常在中风患者入院时进行吞咽筛查,有些护士接受进一步培训,进行更全面的检查。人们对他们如何看待自己的角色知之甚少。本研究的目的是了解进行综合测试的急性脑卒中吞咽困难培训护士(DTN)的经验。方法:从英国一家医院招募9名DTN。他们是通过最大变异和方便抽样来确定的,以确保广泛的人口统计。半结构化访谈是在通常的轮班模式下,由研究和临床SLT在急性中风病房的一个安静的房间里进行的。两名研究人员进行了主题分析,参与者对主题摘要进行了验证。结果:确定了四个主要主题,涉及角色、筛选工具、培训和途径。该角色受到高度评价,带来了工作满意度和职业发展等专业利益。护士们还发现,它在急性中风中对患者的健康和福祉起着至关重要的作用。该工具易于使用,但有时需要进行调整,而且在繁忙时期,当对某些患者使用该测试受到质疑时,该路径很难坚持。培训和支持被认为是发挥作用和建立经验信心的关键。结论:经过吞咽困难培训的护士对急性脑卒中患者进行全面的吞咽困难筛查具有重要作用。需要进一步的研究来量化护士对患者预后和中风途径的影响。
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引用次数: 0
Analysis of text factors impacting donation behavior in public welfare crowdfunding projects 影响公益众筹项目捐赠行为的文本因素分析
IF 2.3 Q3 MANAGEMENT Pub Date : 2022-07-16 DOI: 10.3233/hsm-220024
Wei Li, Dong-hwi Yang, Yuxin Sun
BACKGROUND: The textual description of a public service crowdfunding project is an important factor influencing the audience’s donation behavior, but the existing studies on the textual characteristics of the project are rather scattered. OBJECTIVE: This paper attempts to systematically sort out the characteristics of project texts along the lines of linguistic and non-linguistic factors, clarifying the relationship between the characteristics of project texts, project sources, and social donation behavior. METHODS: Based on Aristotle’s persuasion theory, language factors are measured from three dimensions of appeal to personality, appeal to logic, and appeal to emotion, while other text features unrelated to persuasive language are classified as non-language factors. When discussing the influence path of linguistic and non-linguistic factors on donation behavior, this paper controls the project type to test the moderating role played by the identity characteristics of crowdfunding initiators. RESULTS: The results show that the use of personality-based language (third-person words), logic-based language (money words and quantitative words), and emotion-based language (tone of voice and negative emotions) all have a significant positive effect on the audience’s donation behavior, while the use of second-person words in personality-based language has a negative effect on donation behavior; the identity of the project initiator (project origin) plays a complex and diverse moderating role in the influence of project text features on donation behavior. CONCLUSION: There are obvious differences in the description of different text strategies adopted by the project initiator.
背景:公益众筹项目的文本描述是影响受众捐赠行为的重要因素,但现有对该项目文本特征的研究较为零散。目的:本文试图从语言因素和非语言因素的角度系统地梳理项目文本的特征,阐明项目文本的特点、项目来源和社会捐赠行为之间的关系。方法:根据亚里士多德的说服理论,从人格吸引力、逻辑吸引力和情感吸引力三个维度来衡量语言因素,而与说服语言无关的其他文本特征则被归类为非语言因素。在讨论语言和非语言因素对捐赠行为的影响路径时,本文控制项目类型来检验众筹发起人的身份特征所起的调节作用。结果:基于人格的语言(第三人称词)、基于逻辑的语言(金钱词和数量词)和基于情感的语言(语气和负面情绪)的使用都对观众的捐赠行为产生了显著的正向影响,而基于人格的语言中第二人称词语的使用对捐赠行为有负面影响;项目发起人(项目发起人)的身份在项目文本特征对捐赠行为的影响中起着复杂多样的调节作用。结论:项目发起人对不同文本策略的描述存在明显差异。
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引用次数: 0
Green HRM, green innovation and environmental performance: The moderating role of servant leadership 绿色人力资源管理、绿色创新与环境绩效:仆人式领导的调节作用
IF 2.3 Q3 MANAGEMENT Pub Date : 2022-07-16 DOI: 10.3233/hsm-220066
Ella Mitta, P. Kaur
BACKGROUND: Given the growing issues in environmental management, there is a need to respond to this increasing pressure by implementing the strategy of sustainability like green human resource management. OBJECTIVE: The study focuses on examining the influence of practicing green human resource management activities on environmental performance. The research also explores the interplay of Green HRM, green innovation, and service leadership in influencing environmental performance. METHODS: The technique of SEM analysis was applied to examine the direct and indirect effects. The data was captured from 328 employees of the Indian IT sector. RESULTS: The findings indicated the positive and significant mediating role of green innovation (product and process) between Green HRM and Environmental performance. Servant leadership also moderates their relationship thereby strengthening the positive influence of Green HRM on environmental performance. CONCLUSIONS: The large industries need to upgrade their system to GHRM for embedding green values, culture, and attitudes in the organization. Hiring the employees with environmental consciousness, training, and rewarding them for the promotion of an environmentally friendly culture promote green innovation. These practices with green innovation and servant leadership ensure that green initiatives are instilled in employees for the responsible behavior for positive environmental performance, which is a global need.
背景:鉴于环境管理中日益严重的问题,有必要通过实施绿色人力资源管理等可持续发展战略来应对日益增长的压力。目的:研究实施绿色人力资源管理活动对环境绩效的影响。该研究还探讨了绿色人力资源管理、绿色创新和服务领导力在影响环境绩效方面的相互作用。方法:采用扫描电镜分析技术检测其直接作用和间接作用。这些数据来自印度IT部门的328名员工。结果:研究结果表明,绿色创新(产品和过程)在绿色人力资源管理与环境绩效之间具有积极而显著的中介作用。公务员领导也调节了他们之间的关系,从而加强了绿色人力资源管理对环境绩效的积极影响。结论:大型行业需要将其系统升级为GHRM,以便在组织中嵌入绿色价值观、文化和态度。雇佣具有环保意识的员工,对他们进行培训,并奖励他们推广环保文化,促进绿色创新。这些具有绿色创新和仆人式领导的实践确保向员工灌输绿色举措,让他们对积极的环境绩效采取负责任的行为,这是全球的需求。
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引用次数: 1
Practical recommendations for a post COVID-19 resilient generation Z workforce 为抵御COVID-19后的Z世代劳动力提供的实用建议
IF 2.3 Q3 MANAGEMENT Pub Date : 2022-07-15 DOI: 10.3233/hsm-220050
Catarina Gomes, I. Duarte, Nazarë Soares Marques, Luís Cunha
PURPOSE: The purpose of this short communication is to provide theoretical considerations that support Human Resources (HR) professionals’ decisions regarding the development of a post COVID-19 pandemic career resilient Generation Z’s workforce. Building on the work of Pataki-Bittó & Kapusy [1] and Pichler, Kohli & Granitz [2], an effort to provide practical recommendations, that align workplace policies and practices with Generation Z’s work values will be made, in order to develop a resilient workforce. DESIGN/METHODOLOGY/APPROACH: The authors review literature on Generation Z, namely regarding the factors that shaped their underlying development and consequent work values. Furthermore, literature regarding current organizational policies and practices focused on this generation was reviewed. FINDINGS: Although the recommendations made here allow worker integration and a better person-organization fit, this conceptual framework also suggests that very little is known about this generation, and as such, no one-size-fits-all recommendation exists for managers. It is our understanding that the recommendations set out here must be adapted to each organizational context, and each manager should pay more attention to its content than its form. ORIGINALITY/VALUE: This short communication presents a reflection regarding recommendations, that align workplace policies and practices with Generation Z’s work values, in order to develop a career resilient workforce. It is a work that combines previous works and as such it offers a more encompassing systematization of the latest recommendations regarding this generation.
目的:本简短沟通的目的是提供理论考虑,以支持人力资源(HR)专业人员在发展COVID-19大流行后职业弹性Z世代劳动力方面的决策。在Pataki-Bittó & Kapusy[1]和Pichler, Kohli & Granitz[1]的工作基础上,将努力提供实用的建议,使工作场所的政策和实践与Z世代的工作价值观保持一致,以培养一支有弹性的劳动力队伍。设计/方法论/方法:作者回顾了关于Z世代的文献,即关于塑造他们潜在发展和随之而来的工作价值的因素。此外,文献关于当前的组织政策和做法集中在这一代人进行了审查。研究发现:尽管本文提出的建议允许员工整合和更好的人与组织契合,但这一概念框架也表明,我们对这一代人知之甚少,因此,对于管理者来说,不存在放之四海而皆通的建议。我们的理解是,这里提出的建议必须适应每一个组织的情况,每一个管理人员都应该更多地注意其内容而不是形式。创意/价值:这段简短的沟通反映了对建议的反思,这些建议使工作场所的政策和实践与Z世代的工作价值观保持一致,以培养一支具有职业弹性的员工队伍。这是一部结合了以往作品的作品,因此它提供了一个更全面的关于这一代最新建议的系统化。
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引用次数: 0
The impact of ICT characteristics on students’ learning outcomes during COVID-19 lockdown period: The crucial role of techno eustress perception 新冠肺炎封锁期间ICT特征对学生学习结果的影响:技术压力感知的关键作用
IF 2.3 Q3 MANAGEMENT Pub Date : 2022-07-12 DOI: 10.3233/hsm-220059
Anuragini Shirish, Nina Verstraete, O. Tantan
BACKGROUND: The COVID-19 crisis led to an unprecedented acceleration of digital learning. It pushed many institutions to abruptly switch to fully online learning modes from face-to-face learning. Prior studies show that higher IT demands can cause challenge or hindrance stressors, depending on how the digital technology characteristics are perceived by the end-user. However, there is a gap in our knowledge regarding how ICT characteristics can lead to positive stress appraisals in a remote learning environment. OBJECTIVE: This paper leverages the person-environment fit and technostress literature to examine how usefulness and reliability as demand-ability stressors of ICT tools can positively impact learning outcomes among remote learning students. Techno eustress perceptions are evaluated as a crucial mechanism for theorizing the positive impact. METHODS: We used the survey method, sampling students (N = 82) during the lockdown period to test this model. RESULTS: Our findings highlight the ICT characteristic of usefulness as salient in contributing to student learning outcomes as it promotes techno eustress. CONCLUSIONS: This is the first study to demonstrate a positive impact of ICT characteristics on student learning outcomes via techno eustress perceptions.
背景:新冠肺炎危机导致了数字化学习的空前加速。它促使许多机构突然从面对面学习转向完全在线的学习模式。先前的研究表明,更高的IT需求可能会导致挑战或阻碍压力,这取决于最终用户对数字技术特征的感知。然而,我们对信息和通信技术特征如何在远程学习环境中产生积极的压力评估的认识存在差距。目的:本文利用人-环境适应和技术压力文献,研究ICT工具作为需求能力压力源的有用性和可靠性如何对远程学习学生的学习结果产生积极影响。技术压力感知被评估为理论化积极影响的关键机制。方法:采用问卷调查法,抽取学生(N = 82)来测试该模型。结果:我们的研究结果强调了ICT的有用性特征,它在促进学生学习成果方面同样突出,因为它促进了技术压力。结论:这是第一项通过技术压力感知证明ICT特征对学生学习结果的积极影响的研究。
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引用次数: 2
Separated and coupled effects of illumination, accumulated noise and task complexity on cognitive-motor performance dynamics 光照、累积噪声和任务复杂性对认知运动表现动力学的分离和耦合效应
IF 2.3 Q3 MANAGEMENT Pub Date : 2022-07-07 DOI: 10.3233/hsm-220078
Davor Sumpor, Matea Ćelić, M. Žebec
BACKGROUND: Inconsistent findings on coupled illumination, accumulated noise and task complexity effects on cognitive-motor performance asked for a more comprehensive analysis by focusing on performance dynamics. OBJECTIVE: The aim was to investigate the effects of illumination, accumulated noise, and task complexity on several average and non-average temporal indicators. METHODS: The research was designed as a mixed factorial quasi-experiment including 83 students of transport (n = 42) and psychology (n = 41) at the University of Zagreb. Participants were assigned to designated experimental conditions defined by illumination (40, 280, 3400 lx), and accumulated noise (0% and 50% of the daily exposure limit) levels and all performed 2- and 8-choice reaction time tests. RESULTS: The findings showed negative effects of accumulated noise and task complexity on all performance indicators, while the effect of illumination reached significance only for maximal speed. Significant Illumination x Task complexity and Illumination x Accumulated noise effects were obtained for average efficiency, while significant Accumulated noise x Task complexity effect was observed for average efficiency and maximal speed. CONCLUSIONS: Various indicators of performance dynamics were diversely affected by external factors, thereby suggesting the effects’ mechanisms, and accentuating different guidelines for design of workplaces that include these environmental stressors.
背景:关于光照、累积噪音和任务复杂性对认知运动表现的影响的不一致的研究结果要求通过关注表现动力学进行更全面的分析。目的:研究光照、累积噪声和任务复杂度对几个平均和非平均时间指标的影响。方法:本研究采用混合因子准实验设计,包括萨格勒布大学交通运输专业(n = 42)和心理学专业(n = 41)的83名学生。参与者被分配到指定的实验条件,由照度(40、280、3400 lx)和累积噪音(每日暴露限值的0%和50%)水平定义,并进行2和8个选择的反应时间测试。结果:累积噪声和任务复杂度对所有性能指标均有负面影响,而光照仅对最大速度有显著影响。平均效率得到显著的光照×任务复杂度和光照×累积噪声效应,而平均效率和最大速度得到显著的累积噪声×任务复杂度效应。结论:绩效动态的各种指标受到外部因素的不同影响,从而提示了影响机制,并强调了包括这些环境压力因素的不同工作场所设计指南。
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引用次数: 0
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Human systems management
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