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“Servitization” Coupled With “Globalization”: A Solution Oriented Business Strategy for Japanese IT Manufacturer towards Emerging Market Entrants “服务化”与“全球化”相结合:日本IT制造商面向新兴市场进入者的解决方案导向商业战略
Pub Date : 2013-08-31 DOI: 10.11634/216796061504324
Z. Ahamed, A. Kamoshida, T. Inohara
The term ‘servitization’ adding value by adding services is not new any more in the manufacturing industries of developed economy, like as Japan. But, it is still new or in many cases unknown in the developing economy, such as Bangladesh. ‘Globalization’ is another keyword in this paper well known by almost every economy since it is witnessed as a modern form in19th century. But recently, the significance of this term increases couple of times in Japanese manufacturing industries, namely, in the IT industry, because of, shrinking domestic market, razor margin, and sometimes-poor performance against rivals. In this context, companies are seeking opportunities in the global IT market, particularly in Southeast Asian countries. At the same time, the emerging country like, Bangladesh is looking more value added goods and services suppliers in the IT industry who offer ‘total solutions’ and ‘know-how’. Thus, the purpose of this paper is to present the opportunity and challenges for Japanese IT manufacturer towards emerging market entrants, such as, Bangladesh. A conceptual model is then proposed, in which Japanese IT manufacturer pursue its capabilities by aligning with local partner and create values for each other. The paper uses an exploratory single-case study approach based on semi-structured interviews, and archival data. A total of 28 indepth interviews were conducted both in the case company, i.e., Fujitsu and Bangladesh IT industry, resulting in more than 100 pages of interview data. The survey result shows the high potentiality and key challenges for Fujitsu in Bangladesh market. These challenges are long time process for business establishment, high-capability of multi vendor products, and creating brand awareness. Moreover, this research provides insightful information to understand, analyse and plan to move Bangladesh IT market strategically.
通过增加服务来增加价值的“服务化”一词在日本等发达国家的制造业中已经不是什么新鲜事了。但是,在发展中经济体(如孟加拉国),它仍然是新的,或者在许多情况下是未知的。“全球化”是本文中的另一个关键词,几乎每个经济体都知道,因为它在19世纪被见证为一种现代形式。但最近,由于国内市场萎缩、利润率极低、与竞争对手的业绩不佳等原因,在日本的信息技术(IT)等制造业中,这个词的重要性增加了几倍。在这种背景下,企业正在全球IT市场,特别是东南亚国家寻找机会。与此同时,像孟加拉国这样的新兴国家正在寻找更多的IT行业附加值产品和服务供应商,他们提供“整体解决方案”和“专有技术”。因此,本文的目的是提出日本IT制造商对新兴市场进入者的机会和挑战,如孟加拉国。然后提出了日本IT制造商通过与当地合作伙伴结盟来追求自身能力并为彼此创造价值的概念模型。本文采用基于半结构化访谈和档案数据的探索性单案例研究方法。在案例公司富士通和孟加拉国IT行业共进行了28次深度访谈,访谈数据超过100页。调查结果显示了富士通在孟加拉国市场的巨大潜力和主要挑战。这些挑战是建立业务的长时间过程,多供应商产品的高能力,以及创建品牌知名度。此外,本研究提供了有见地的信息,以了解,分析和计划在战略上移动孟加拉国IT市场。
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引用次数: 3
Personality Profiles as a Guide to Selecting the Accounting Major 性格特征作为选择会计专业的指南
Pub Date : 2013-08-31 DOI: 10.11634/216796061706316
R. E. Rosacker, K. Rosacker, Sergey Komissarov
This research considers the issue of personality profiles as related to academic performance in the principles of accounting sequence within the context of declared major area of study, either accounting or business administration.  If personality characteristics discriminate between these groups, this information may be productive in guiding students as they select an appropriate major area of undergraduate study.  The Predictive Index, a practical, cost-effective, proven system for gathering objective information respecting personality characteristics, is utilized to obtain empirical measurements of four personality traits from a group of undergraduate accounting and business administration majors at a Midwestern university in the United States.  Contemporary recruiters increasingly use personality profiles as a means to assess an application pool.  The findings of this study provide empirical support for an assertion that declared accounting and business administration majors exhibit different personality profiles respecting two of the four personality traits subjected to analysis after controlling for important demographic differences.  This research utilized a cost-effective personality profiling instrument to model a previously untested group of undergraduate students in an effort directed at providing useful academic advising information surrounding accounting majors.  For university administration cost containment is always an issue; effective advising and retention of students are core to their missions; and for undergraduate students, proven information sources are extraordinarily useful and highly valuable in supporting successful progression in their studies and timely migration to a career.
本研究认为,在会计或工商管理的主要研究领域的背景下,人格特征与会计顺序原则的学术表现有关。如果这些群体之间的个性特征有所区别,这些信息可能有助于指导学生选择合适的本科专业。预测指数是一种实用、成本效益高、经过验证的收集人格特征客观信息的系统,它被用于从美国中西部一所大学的一组会计和工商管理专业的本科生中获得四种人格特征的实证测量。当代的招聘人员越来越多地将个人资料作为评估求职者的一种手段。本研究的结果为一项断言提供了实证支持,即在控制重要的人口统计学差异后,申报会计和工商管理专业的学生在四种人格特征中表现出不同的人格特征。本研究利用一种成本效益高的人格分析工具对一组以前未经测试的本科生进行建模,旨在为会计专业提供有用的学术建议信息。成本控制一直是高校行政管理面临的问题;有效的建议和留住学生是他们使命的核心;对于本科生来说,经过验证的信息来源非常有用,对于支持他们在学业上的成功进步和及时迁移到职业生涯中非常有价值。
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引用次数: 1
Emergence of Private Universities in Nigeria and Monitoring Standards between 2002 and 2012 2002 - 2012年尼日利亚私立大学的兴起和监测标准
Pub Date : 2013-05-30 DOI: 10.11634/216796061706258
J. Enahoro, A. Badmus
University education is at the centre of human resource development. The nation’s professional and highly skilled personnel are trained and developed in the universities. The emergence of the private sector universities in Nigeria is well remarkable. No doubt, there is need for more private sector participation in establishing universities as a result of the large population of deserving students for university admission, critically important is to ensure a universal standard is upheld. The study methodology is literature exploratory on the emergence, and future sustainability of the private universities for higher education in Nigeria focusing on assessment and standard regulations. The study has largely drawn from articles on the subject and reports of regulatory education authorities. Quality is therefore, significantly a function of cost-effectiveness, current technology, accountability and transparency in expenditure and strict adherence to requirements set out in the academic briefs and master Plans. Strategic planning and uncompromising adherence to estimate as contained in the Annual Budget. Consequently, running a private university is a more serious business than profit making.
大学教育是人力资源开发的中心。国家的专业和高技能人才在大学中得到培养和发展。尼日利亚私立大学的出现非常引人注目。毫无疑问,由于有大量有资格进入大学的学生,因此需要更多的私营部门参与建立大学,至关重要的是要确保维持一个普遍的标准。研究方法是对尼日利亚私立大学高等教育的出现和未来可持续性的文献探索,重点是评估和标准法规。这项研究在很大程度上借鉴了有关该主题的文章和监管教育部门的报告。因此,质量在很大程度上取决于成本效益、现有技术、支出的责任制和透明度以及严格遵守学术简报和总体规划中规定的要求。策略性规划及严格遵守年度预算所载的预算。因此,经营一所私立大学是一件比赚钱更严肃的事情。
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引用次数: 8
Microcredit, Micro Enterprising and Repayment Myth: The Case of Micro and Small Women Business Entrepreneurs in Tanzania 小额信贷、微型企业和还款神话:坦桑尼亚微型和小型女企业家的案例
Pub Date : 2013-05-30 DOI: 10.11634/216796061706240
Charles S. Tundui, H. Tundui
The aim of this article is to examine the sources and determinants of loan repayment among women microcredit clients in Tanzania. We surveyed a random sample of 286 business owners who were PRIDE microfinance programme clients in Morogoro and Iringa towns. The study focused on loan conditions, household characteristics and business management experience, skills and management practises by the business owners. Loan repayment difficulties were reported among 19.6 per cent of borrowers. Logistic regression results have shown that loan size, interest rate and duration of membership in the programme do not predict loan repayment. Instead the results have demonstrated that business skills and management practises play a very significant role. We also found household size, the number of household members with fixed salaries and decision making regarding loan use to have a significant influence on loan repayment. From the results, it is established that the factors that limit growth of women businesses are also liable for their repayment difficulties. These results may imply that for the borrowers to increase their avenues for loan repayment, it is imperative that the measures used by microfinance programmes to ensure that borrowers repay their loans they also include support services that enable clients to expand their businesses; increase profit levels and generate enough surplus for loan servicing and re-investment in the business. Such services could include training in business skills and management. This further suggests that there is a need for an integrated and holistic policy approach in supporting and promoting micro enterprising among the women rather than piecemeal initiatives.
本文的目的是研究坦桑尼亚妇女小额信贷客户贷款偿还的来源和决定因素。我们随机抽样调查了莫罗戈罗和伊林加镇286名“骄傲”小额信贷项目客户的企业主。研究的重点是贷款条件、家庭特征和企业主的企业管理经验、技能和管理实践。19.6%的借款人有还款困难。逻辑回归结果表明,贷款规模、利率和参与计划的期限不能预测贷款偿还情况。相反,研究结果表明,商业技能和管理实践发挥了非常重要的作用。我们还发现,家庭规模、固定工资家庭成员数量和贷款使用决策对贷款偿还有显著影响。结果表明,限制女性企业发展的因素也对女性企业的还款困难负有责任。这些结果可能意味着,要使借款人增加偿还贷款的渠道,小额信贷方案所采用的确保借款人偿还贷款的措施必须包括使客户能够扩大业务的支助服务;提高利润水平,并产生足够的盈余用于贷款服务和业务再投资。这些服务可包括商业技能和管理方面的培训。这进一步表明,在支持和促进妇女的微型企业而不是零敲碎打的倡议方面,有必要采取综合和全面的政策办法。
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引用次数: 43
Iran Solutions against the Economic Sanctions: Analytic Hierarchy Process Approach 反对经济制裁的伊朗解决方案:层次分析法
Pub Date : 2013-05-30 DOI: 10.11634/21679606170645
F. Jabalameli, E. Rasoulinezhad
Sanctions are penalties or limited program against some societies, countries or nations. Sanction usually consists of a ban on the sale and shipment of products to a country and on the purchase of its exports. Some countries have done it in various types against Iran since 1979. Recently due to nuclear program of Iran, the number of sanctions have raised dramatically.  However, Iran can definitely manage and overcome them with appropriate policies and decisions. In this paper we evaluate some chosen solutions of Iran in front of economic  sanctions (ES) using a multi attributes decision model named analytic hierarchy process method in three clusters as the local ,regional and global scopes. The results showed the efficiency of this decision making model in these sanctions. The results also indicate the best strategies to reduce and acting proactively against economic sanctions.
制裁是针对某些社会、国家或民族的惩罚或有限计划。制裁通常包括禁止向一个国家销售和运输产品以及禁止购买其出口产品。自1979年以来,一些国家对伊朗采取了各种形式的制裁。最近,由于伊朗的核项目,制裁的数量急剧增加。然而,伊朗绝对可以通过适当的政策和决定来管理和克服它们。本文利用层次分析法这一多属性决策模型,在局部、区域和全球三个聚类范围内对伊朗在经济制裁面前的一些选择方案进行了评价。结果表明,该决策模型在这些制裁中的有效性。结果还指出了减少和主动采取行动反对经济制裁的最佳战略。
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引用次数: 8
The Influence of Product Attributes on Consumer Purchase Decision in the Nigerian Food and Beverages Industry: A Study of Lagos Metropolis 尼日利亚食品饮料行业产品属性对消费者购买决策的影响——以拉各斯大都市区为例
Pub Date : 2013-05-30 DOI: 10.11634/216796061706211
Oghojafor Ben Akpoyomare, Ladipo Patrick Kunle Adeosun, R. A. Ganiyu
This study investigates the influence of product attributes on consumer purchase decision in Nigerian food and beverages industry: A study of Lagos Metropolis. Descriptive research method was used to survey 400 customers of the selected two companies in food and beverages industry. Data were collected through questionnaire administered. Descriptive statistic and Pearson correlation coefficient was used as a method of data analysis. The result of the analysis reveals a positive correlation between product attribute and consumer purchase decision. Indeed, consumer purchase decision can be viewed as a process in which consumers evaluate alternative products on the strength of various attributes and on the basis of which marketers differentiate and set their brand apart from competition.
本研究探讨尼日利亚食品饮料产业中产品属性对消费者购买决策的影响:以拉各斯都市为例。采用描述性研究方法,对选定的两家食品饮料行业公司的400名客户进行了调查。通过问卷调查收集数据。采用描述性统计和Pearson相关系数进行数据分析。分析结果表明,产品属性与消费者购买决策之间存在正相关关系。事实上,消费者的购买决策可以被看作是一个过程,在这个过程中,消费者根据各种属性的强弱来评估替代产品,在此基础上,营销人员区分并将他们的品牌与竞争对手区分开来。
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引用次数: 53
Effect of Accounting Information System on Organisational Effectiveness: A Case Study of Selected Construction Companies in Ibadan, Nigeria 会计信息系统对组织效能的影响——以尼日利亚伊巴丹某建筑公司为例
Pub Date : 2013-05-30 DOI: 10.11634/216796061706210
A. Onaolapo, T. A. Odetayo
Automated Accounting Information System (AAIS) provides a tool for finance department to enhance organizational effectiveness especially in this era of global technology advancement. The study examined the effect of accounting information system on organizational effectiveness with special reference to selected construction firms in the Ibadan metropolis. Specifically, the study examined the effects of accounting information on quality of financial reports and decision –making.  Purposive sampling technique was adopted in selecting a total of ten personnel from each of the selected companies as sample for the study.  A hypothesis was formulated and both descriptive and inferential statistical tools were employed to analyze the data. The results show that accounting information system has effect on organizational effectiveness. Recommendations were subsequently made to both the managers of such organization and government on how the use of AAIS known as ‘Contract Plus– Financial and Project Accounting’ package software can enhance performance in Finance Departments.
自动化会计信息系统(AAIS)为财务部门提供了一种提高组织效率的工具,特别是在这个全球技术进步的时代。该研究考察了会计信息系统对组织有效性的影响,特别参考了伊巴丹大都市选定的建筑公司。具体而言,该研究考察了会计信息对财务报告质量和决策的影响。采用有目的抽样技术,从每个选定的公司中选择10名人员作为研究样本。提出了一个假设,并采用描述性和推断性统计工具来分析数据。结果表明,会计信息系统对组织效能有一定的影响。随后,我们向这些机构的经理和政府提出建议,说明如何使用AAIS,即所谓的“合同+财务和项目会计”软件包软件,以提高财务部门的绩效。
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引用次数: 63
The Quality of Educational Services in Islamic Azad University: A Case Study of Sciences and Research Branch, Tehran, Iran 伊斯兰阿扎德大学的教育服务质量:以科学和研究部门为例,德黑兰,伊朗
Pub Date : 2013-05-30 DOI: 10.11634/216796061706252
reza norouzikuhdasht, A. Davoudi, P. Jafari
Considering the high importance of supplying and nurturing an efficient work force and the role of educational services in this regard, many studies have considered the quality of these services. Few, however, have investigated students’ views in this regard. Therefore, the present study attempted to assess the quality of educational services from the students’ perspective. Data were collected using Fadkh and Bagvat’s educational services questionnaire administered to 372 university students and analyzed using descriptive and inferential statistics. Reliability of the questionnaire was estimated using Cronbach’s alpha coefficient and experts' views were sought for validity assessment. The results showed that the quality of education in Islamic Azad University, Science and Research Branch and the quality of educational services in terms of faculties management system, interpersonal relationships between the faculty members and facilities were assessed by students as above the average. However, students believed that teaching skills of the faculty members were below the average and, therefore, undesirable. Based on the findings, faculties were significantly different in the quality of education according to the students. Finally the students of college of Technical Engineering were believed to have the lowest level of quality; the students of the Faculty of Basic Sciences, on the other hand, evaluated the educational services quality as really high. The results point to the conclusion that educational institutions should care about the quality of educational services and students’ views about these services to improve their students’ educational performance and, consequently, their status.
考虑到提供和培养一支有效率的劳动力的高度重要性以及教育服务在这方面的作用,许多研究都考虑到这些服务的质量。然而,很少有人调查学生在这方面的看法。因此,本研究试图从学生的角度来评估教育服务的质量。使用Fadkh和Bagvat的教育服务问卷对372名大学生进行数据收集,并使用描述性和推断性统计进行分析。采用Cronbach’s alpha系数估计问卷的信度,并征求专家意见进行效度评估。结果表明,学生对伊斯兰阿扎德大学科研部的教学质量和教育服务质量在院系管理制度、教职工人际关系、设施等方面的评价处于中等偏上水平。然而,学生们认为教师的教学技能低于平均水平,因此不受欢迎。根据调查结果,教师对学生的教育质量有显著差异。最后,技术工程学院学生的素质水平被认为是最低的;另一方面,基础科学学院的学生对教育服务质量的评价非常高。结果表明,教育机构应该关心教育服务的质量和学生对这些服务的看法,以提高学生的教育成绩,从而提高他们的地位。
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引用次数: 0
Worthwhile Concept or Old Wine? A Review of Employee Engagement and Related Constructs 有价值的概念还是陈年酒?员工敬业度及其相关构念综述
Pub Date : 2013-05-30 DOI: 10.11634/216796061706229
Julaine S. Rigg
Employee engagement is still in its infancy as a concept. Scholars are still trying to unravel inconsistencies concerning its conceptualization and measurement. At the same time, the concept is said to overlap with other well- known and established constructs such as commitment, job satisfaction, organizational citizenship behavior and job involvement, to the point where the concept may be redundant. Unless more extensive studies are conducted to discriminate the concept of engagement from those established psychological constructs it risk being continuously criticized and may continue to be seen as "old wine in a new bottle". Future studies must therefore focus on elucidating the value of engagement in impacting outcomes beyond the above-mentioned established constructs.
作为一个概念,员工敬业度仍处于起步阶段。学者们仍在试图解开其概念化和测量的不一致性。同时,这个概念据说与其他众所周知的和已建立的概念重叠,如承诺、工作满意度、组织公民行为和工作投入,以至于这个概念可能是多余的。除非进行更广泛的研究,将参与概念与那些既定的心理结构区分开来,否则它可能会不断受到批评,并可能继续被视为“新瓶装旧酒”。因此,未来的研究必须侧重于阐明参与在影响结果方面的价值,而不仅仅是上述已建立的结构。
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引用次数: 17
A Knowledge Based View of the Team 基于知识的团队观
Pub Date : 2013-05-30 DOI: 10.11634/216796061706188
C. Duan
Drawing on the works of Conner and Prahalad (1996), we advance their knowledge based view of the firm and developed the knowledge based view of the team. The central tenet of our knowledge based view is that the existence and effective performance of the team is hinged on the reciprocal knowledge substitution among team members. The core team process of reciprocal knowledge substitution mediates the relationship between knowledge heterogeneity in team composition and team performance. In particular, we posit that heterogeneous teams (in terms of knowledge composition) outperform homogenous teams only if positive substitution (the superior replacing the inferior) is in operation. Further, we reason that the reciprocal substitution process is modulated by the original (vertical) knowledge substitution in the firm structure. In essence, we expand the established market ↔ firm spectrum to market ↔ firm ↔ team, which exhibits (from market to team) the decreasing effect of transaction costs and the increasing effect of learning (knowledge substitution). In addition, we extrapolate our knowledge based view to the case of interfirm teaming (partnerships and alliances).
借鉴康纳和普拉哈拉德(1996)的著作,我们推进了他们的基于知识的企业观,并发展了基于知识的团队观。我们的知识基础观的核心原则是,团队的存在和有效绩效取决于团队成员之间的相互知识替代。核心团队知识相互替代过程在团队构成中的知识异质性与团队绩效之间起中介作用。特别是,我们假设异质团队(就知识构成而言)只有在积极替代(上级取代下级)的情况下才会优于同质团队。进一步,我们推断,互惠替代过程是由企业结构中的原始(垂直)知识替代调制的。本质上,我们将既定的市场↔公司谱扩展到市场↔公司↔团队,这显示了(从市场到团队)交易成本的递减效应和学习(知识替代)的递增效应。此外,我们将基于知识的观点外推到公司间团队(伙伴关系和联盟)的案例中。
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引用次数: 2
期刊
American Journal of Business and Management
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