Pub Date : 2015-06-22DOI: 10.1109/ICSSSM.2015.7170265
Jing Fan, Long Peng, Yi-Fei Du, Sihan Li
The rapid development of communication technology of the Internet has given a rise to the transformative development of the financial industry. P2P online lending is one of the forms of online finance. It is a peer-to-peer funding and financing method, which has transformed the traditional funding and financing ways through the use of Internet. It has offered a convenient and fast online transaction platform for the public. This paper focus on two research questions: (1) what are the factors influencing the lending success rate of individual users on P2P online lending platform? (2) what are the factors depending the final interest rate of every transaction? This paper has gathered the personal lending history information of 100 users and detailed information lists of 80 success bids from PPDai.com, a P2P online lending platform. The results show that the number of accreditation and the borrowing credit have a most obvious impact on the lending success rate, while the lending credit has no obvious impact on it. The amount of lending, the borrowing credit rating, the number of accreditation and the lending success rate are key factors that influence the lending interest rate, whilst the time limit of lending has no obvious impact on the lending interest rate.
{"title":"A study on the users' behaviors of P2P online lending platforms","authors":"Jing Fan, Long Peng, Yi-Fei Du, Sihan Li","doi":"10.1109/ICSSSM.2015.7170265","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170265","url":null,"abstract":"The rapid development of communication technology of the Internet has given a rise to the transformative development of the financial industry. P2P online lending is one of the forms of online finance. It is a peer-to-peer funding and financing method, which has transformed the traditional funding and financing ways through the use of Internet. It has offered a convenient and fast online transaction platform for the public. This paper focus on two research questions: (1) what are the factors influencing the lending success rate of individual users on P2P online lending platform? (2) what are the factors depending the final interest rate of every transaction? This paper has gathered the personal lending history information of 100 users and detailed information lists of 80 success bids from PPDai.com, a P2P online lending platform. The results show that the number of accreditation and the borrowing credit have a most obvious impact on the lending success rate, while the lending credit has no obvious impact on it. The amount of lending, the borrowing credit rating, the number of accreditation and the lending success rate are key factors that influence the lending interest rate, whilst the time limit of lending has no obvious impact on the lending interest rate.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126565652","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-06-22DOI: 10.1109/ICSSSM.2015.7170171
Yuqing Zhang, Shiping Liu
This study investigates the moderating effect of analyst coverage on the relationship between internal pay gap and company performance. Based on a sample of 2993 Chinese stated-owned listed enterprises from 2010 to 2014, we find that both executive pay gap and pay gap between executives and employees are positively related to company performance, which support the tournament theory. In addition, our results indicate that the positive effect of internal pay gap on company performance is stronger for companies with analyst coverage. Moreover, tournament incentives are weaker when there is greater forecast error or forecast dispersion.
{"title":"Analyst coverage, internal pay gap and company performance: Evidence from Chinese stated-owned listed enterprises","authors":"Yuqing Zhang, Shiping Liu","doi":"10.1109/ICSSSM.2015.7170171","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170171","url":null,"abstract":"This study investigates the moderating effect of analyst coverage on the relationship between internal pay gap and company performance. Based on a sample of 2993 Chinese stated-owned listed enterprises from 2010 to 2014, we find that both executive pay gap and pay gap between executives and employees are positively related to company performance, which support the tournament theory. In addition, our results indicate that the positive effect of internal pay gap on company performance is stronger for companies with analyst coverage. Moreover, tournament incentives are weaker when there is greater forecast error or forecast dispersion.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"97 2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134454717","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-06-22DOI: 10.1109/ICSSSM.2015.7170149
R. Qiu, Zuqing Huang, Iswar C. Patel
There are a number of ranking systems to provide assessment services on higher education regionally, nationally, or internationally. Note that the subjective evaluation index and indicator inclusions and weights that are usually applied in current ranking systems. As a result, the question of the objectivity and impartiality of the provided rankings arises. One of our studies addressed these concerns by applying a quantitative and model-driven approach to acquiring the evaluation index and factor weights, which was successfully validated in the US News & World Report ranking system [1]. To extend our earlier study, this paper further shows a very interesting result by developing a real-time, scalable, and model-driven higher education ranking system with the support of big data technologies. This extended study reveals promising potential in enhancing varieties of applications across the service industry.
{"title":"A big data approach to assessing the US higher education service","authors":"R. Qiu, Zuqing Huang, Iswar C. Patel","doi":"10.1109/ICSSSM.2015.7170149","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170149","url":null,"abstract":"There are a number of ranking systems to provide assessment services on higher education regionally, nationally, or internationally. Note that the subjective evaluation index and indicator inclusions and weights that are usually applied in current ranking systems. As a result, the question of the objectivity and impartiality of the provided rankings arises. One of our studies addressed these concerns by applying a quantitative and model-driven approach to acquiring the evaluation index and factor weights, which was successfully validated in the US News & World Report ranking system [1]. To extend our earlier study, this paper further shows a very interesting result by developing a real-time, scalable, and model-driven higher education ranking system with the support of big data technologies. This extended study reveals promising potential in enhancing varieties of applications across the service industry.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130903082","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-06-22DOI: 10.1109/ICSSSM.2015.7170144
W. Zhang, Mingjian Zhou, Jifan Ren
Leadership has become an important and hot researching field in the present. Based on social exchange and learning theory, we present the relationship between servant leadership, authoritarian leadership and group-level OCB, which is mediated by interactional justice climate and moderated by group power distance. Servant leadership has positive relationship with OCB mediated by interactional justice climate; on the contrary, authoritarian leadership has negative relationship. Furthermore, the positive relationship between servant leadership and interactional justice climate becomes weaker with high group power distance, while the negative relationship between authoritarian leadership and interactional justice climate becomes weaker with high group power distance. Implications and limitations were discussed in the end.
{"title":"Is servant leadership always good and authoritarian leadership always bad? a group-level model of servant and authoritarian leadership, power distance, interactional justice climate, and OCB","authors":"W. Zhang, Mingjian Zhou, Jifan Ren","doi":"10.1109/ICSSSM.2015.7170144","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170144","url":null,"abstract":"Leadership has become an important and hot researching field in the present. Based on social exchange and learning theory, we present the relationship between servant leadership, authoritarian leadership and group-level OCB, which is mediated by interactional justice climate and moderated by group power distance. Servant leadership has positive relationship with OCB mediated by interactional justice climate; on the contrary, authoritarian leadership has negative relationship. Furthermore, the positive relationship between servant leadership and interactional justice climate becomes weaker with high group power distance, while the negative relationship between authoritarian leadership and interactional justice climate becomes weaker with high group power distance. Implications and limitations were discussed in the end.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"302 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131320832","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-06-22DOI: 10.1109/ICSSSM.2015.7170244
Ju Zhao, M. Wahab
Zanoni and Zavanella [1] investigate the modelling of transfer batch size and energy effort in a cold chain. Due to the complexity of the objective function, they solve it numerically while considering temperature as a endogenous variable. We consider the same model and simplify the objective function by using Taylor series, and then we obtain the closed-form expression for the transfer batch size. Moreover, we also propose the way to approximate the optimal temperature. Numerical studies show that our approach is effective and efficient.
{"title":"Chilled or frozen? Decision strategies for sustainable food supply chains: A note","authors":"Ju Zhao, M. Wahab","doi":"10.1109/ICSSSM.2015.7170244","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170244","url":null,"abstract":"Zanoni and Zavanella [1] investigate the modelling of transfer batch size and energy effort in a cold chain. Due to the complexity of the objective function, they solve it numerically while considering temperature as a endogenous variable. We consider the same model and simplify the objective function by using Taylor series, and then we obtain the closed-form expression for the transfer batch size. Moreover, we also propose the way to approximate the optimal temperature. Numerical studies show that our approach is effective and efficient.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115530150","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-06-22DOI: 10.1109/ICSSSM.2015.7170267
Hua Yang, Fengzhen Xiao, Peng Chen
The paper is to explore how to satisfy customer-contact employees when they encounter their managers in the Chinese leisure industry. Adopted a qualitative approach, based on a case study of the Chinese golf industry, the research indicates internal service quality is constructed by nine dimensions in the four service situations, and develops a model of internal service quality construct during internal service encounters.
{"title":"Satisfying customer-contact employees in the Chinese leisure industry","authors":"Hua Yang, Fengzhen Xiao, Peng Chen","doi":"10.1109/ICSSSM.2015.7170267","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170267","url":null,"abstract":"The paper is to explore how to satisfy customer-contact employees when they encounter their managers in the Chinese leisure industry. Adopted a qualitative approach, based on a case study of the Chinese golf industry, the research indicates internal service quality is constructed by nine dimensions in the four service situations, and develops a model of internal service quality construct during internal service encounters.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"58 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114556410","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-06-22DOI: 10.1109/ICSSSM.2015.7170288
W. Haoyu
In reverse auction, if a buyer sets quality standard and punishes the suppliers whose product quality doesn't satisfy the quality standard, the low-quality suppliers will quit the bidding process. This will decrease the bidding competition among suppliers and lead to high procurement cost. In order to make bidding competition fierce, buyers often attract some low quality suppliers to enter the auction. However, it may bring the vicious price competition because secondary low-quality suppliers would have more cost advantages. Those suppliers have lower production costs, which are advantages in the bidding process, and may lead to the failure of the transaction, or even delay the construction period, bring the economy loss to the buyers because their product quality doesn't satisfy standards. In this paper, we study the problem how to maintain quality appropriately and to reduce the transaction price. By establishing the quality preset intervals and setting default payment mechanism to punish the low quality suppliers, we can appropriately select suppliers and expand the suppliers set attracting some sub-suppliers to enter the bidding process. Under this mechanism, suppliers' bidding strategies with the same distribution costs first decrease and then increase in default rate, suppliers with higher default rate will bid lower. In this way, low-quality suppliers with lower default rates and qualified suppliers will have similar strategies, which make the competition fierce. Moreover, buyers can set different quality punishment parameters or change the preset interval to meet the different preferences of purchasing managers.
{"title":"Reverse auction mechanism with punishment and the preset quality interval","authors":"W. Haoyu","doi":"10.1109/ICSSSM.2015.7170288","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170288","url":null,"abstract":"In reverse auction, if a buyer sets quality standard and punishes the suppliers whose product quality doesn't satisfy the quality standard, the low-quality suppliers will quit the bidding process. This will decrease the bidding competition among suppliers and lead to high procurement cost. In order to make bidding competition fierce, buyers often attract some low quality suppliers to enter the auction. However, it may bring the vicious price competition because secondary low-quality suppliers would have more cost advantages. Those suppliers have lower production costs, which are advantages in the bidding process, and may lead to the failure of the transaction, or even delay the construction period, bring the economy loss to the buyers because their product quality doesn't satisfy standards. In this paper, we study the problem how to maintain quality appropriately and to reduce the transaction price. By establishing the quality preset intervals and setting default payment mechanism to punish the low quality suppliers, we can appropriately select suppliers and expand the suppliers set attracting some sub-suppliers to enter the bidding process. Under this mechanism, suppliers' bidding strategies with the same distribution costs first decrease and then increase in default rate, suppliers with higher default rate will bid lower. In this way, low-quality suppliers with lower default rates and qualified suppliers will have similar strategies, which make the competition fierce. Moreover, buyers can set different quality punishment parameters or change the preset interval to meet the different preferences of purchasing managers.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124012648","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-06-22DOI: 10.1109/ICSSSM.2015.7170295
Xiaoman Wu, Xiao-lan Liu, Xinxian Cen, Chen Xiude
This paper applies the sample of the Chinese listed companies during 2004 to 2010, and tests the effect of managerial power in executive compensation contracts by analyzing the relationship between managerial power and compensation levels. We find that managerial power not only has a significant positive effect on actual compensation, but also plays an important role in the behavior of getting excess compensation, so the effect of managerial power in China's capital market is confirmed. Further studies showed that corporate ownership has a significant moderating effect on the effect of managerial power. Specifically, the effect of managerial power in executive compensation contracts has different levels of existence both in the state-owned and private enterprises, but State-owned enterprises are more prominent. In the local state-owned enterprises, executives prefer to grab the monetary private benefits using their power, while in the central state-owned enterprises, executives prefer to grab perks and other non-monetary private benefits using their power.
{"title":"The effect of managerial power in executive compensation contracts","authors":"Xiaoman Wu, Xiao-lan Liu, Xinxian Cen, Chen Xiude","doi":"10.1109/ICSSSM.2015.7170295","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170295","url":null,"abstract":"This paper applies the sample of the Chinese listed companies during 2004 to 2010, and tests the effect of managerial power in executive compensation contracts by analyzing the relationship between managerial power and compensation levels. We find that managerial power not only has a significant positive effect on actual compensation, but also plays an important role in the behavior of getting excess compensation, so the effect of managerial power in China's capital market is confirmed. Further studies showed that corporate ownership has a significant moderating effect on the effect of managerial power. Specifically, the effect of managerial power in executive compensation contracts has different levels of existence both in the state-owned and private enterprises, but State-owned enterprises are more prominent. In the local state-owned enterprises, executives prefer to grab the monetary private benefits using their power, while in the central state-owned enterprises, executives prefer to grab perks and other non-monetary private benefits using their power.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125847791","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-06-22DOI: 10.1109/ICSSSM.2015.7170169
Weitai Chen, Liu Yucan
The study on convertible bonds is beneficial to regulate the issuing and trading of convertible bonds, to protect the benefits of investors and issuing corporations, and to guarantee the healthy and orderly development of China's financial market. In this paper, an ∈-arbitrage approach to 21-ary tree is expanded, and designs of the Bank of China convertible bonds' additional provisions are present. And then analysis of these additional provisions is given based on Monte Carlo method. We found the ∈-arbitrage approach is suitable for China's financial market, for the error is just 0.384%. We also found there are defects in the Bank of China convertible bonds' additional provisions. Hence, we design the put provision and downward provision. However, the empirical result is not ideal because of the randomness of Monte Carlo method.
{"title":"Analysis and design of convertible bond based on incomplete market: Evidence from bank of China","authors":"Weitai Chen, Liu Yucan","doi":"10.1109/ICSSSM.2015.7170169","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170169","url":null,"abstract":"The study on convertible bonds is beneficial to regulate the issuing and trading of convertible bonds, to protect the benefits of investors and issuing corporations, and to guarantee the healthy and orderly development of China's financial market. In this paper, an ∈-arbitrage approach to 21-ary tree is expanded, and designs of the Bank of China convertible bonds' additional provisions are present. And then analysis of these additional provisions is given based on Monte Carlo method. We found the ∈-arbitrage approach is suitable for China's financial market, for the error is just 0.384%. We also found there are defects in the Bank of China convertible bonds' additional provisions. Hence, we design the put provision and downward provision. However, the empirical result is not ideal because of the randomness of Monte Carlo method.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127327836","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-06-22DOI: 10.1109/ICSSSM.2015.7170186
quanrong wang, Quangang Wang
Talent capital is further developed on the basis of the connotation of human capital, its calculation can be according to certain way. This paper calculated talent capital of Changzhou in 2001-2010 year by the method of number of years of education, and carried on the prediction analysis of talent capital development of Changzhou to 2015 by a linear model, proposed the development task and put forward some suggestions for talent capital development of Changzhou.
{"title":"Study on talent capital calculation and development of Changzhou","authors":"quanrong wang, Quangang Wang","doi":"10.1109/ICSSSM.2015.7170186","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170186","url":null,"abstract":"Talent capital is further developed on the basis of the connotation of human capital, its calculation can be according to certain way. This paper calculated talent capital of Changzhou in 2001-2010 year by the method of number of years of education, and carried on the prediction analysis of talent capital development of Changzhou to 2015 by a linear model, proposed the development task and put forward some suggestions for talent capital development of Changzhou.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"72 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127355028","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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