Pub Date : 2015-06-22DOI: 10.1109/ICSSSM.2015.7170233
X. Xu, Yan Zhou
In the 1990s, the companies in China have Cross-shareholdings phenomenon, after 20 years, the Cross-shareholding phenomenon has more and more influence on the companies, especially on the profitability, and cannot be ignored. Based on the current theoretical achievements about cross-shareholding by domestic and foreign scholars, we analyze the relationship between the cross-shareholding ratio and the profitability of the company in the Shanghai and Shenzhen A stock market from 2010 to 2014 and have the robustness testing. The results showed that the cross-shareholding behavior for holding company has a certain role in promoting profitability.
{"title":"The relationship between the Cross-shareholdings of listed companies in China and its profitability","authors":"X. Xu, Yan Zhou","doi":"10.1109/ICSSSM.2015.7170233","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170233","url":null,"abstract":"In the 1990s, the companies in China have Cross-shareholdings phenomenon, after 20 years, the Cross-shareholding phenomenon has more and more influence on the companies, especially on the profitability, and cannot be ignored. Based on the current theoretical achievements about cross-shareholding by domestic and foreign scholars, we analyze the relationship between the cross-shareholding ratio and the profitability of the company in the Shanghai and Shenzhen A stock market from 2010 to 2014 and have the robustness testing. The results showed that the cross-shareholding behavior for holding company has a certain role in promoting profitability.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129157508","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-06-22DOI: 10.1109/ICSSSM.2015.7170271
Zhiyong He
This paper selects 12 publishing listed companies in China as research sample, uses the factor analysis method to make a comprehensive evaluation and comparative analysis of the growth of publishing listed companies in 2012-2013 according to four respects including profitability, operation ability, debt paying ability and development ability. Finally, we find that the profitability is not strong for traditional publishing business which needs the transformation and upgrade of the profit model; the growth quality of main business income is not high and the economies of scale is not significant; the debt financing ratio is too low and the efficiency of the use of funds is poor; the learning ability and strain capacity need to be improved to keep the firm growth vigor.
{"title":"Empirical research on the comprehensive growth evaluation of publishing listed companies in China","authors":"Zhiyong He","doi":"10.1109/ICSSSM.2015.7170271","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170271","url":null,"abstract":"This paper selects 12 publishing listed companies in China as research sample, uses the factor analysis method to make a comprehensive evaluation and comparative analysis of the growth of publishing listed companies in 2012-2013 according to four respects including profitability, operation ability, debt paying ability and development ability. Finally, we find that the profitability is not strong for traditional publishing business which needs the transformation and upgrade of the profit model; the growth quality of main business income is not high and the economies of scale is not significant; the debt financing ratio is too low and the efficiency of the use of funds is poor; the learning ability and strain capacity need to be improved to keep the firm growth vigor.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"48 1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130990185","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-06-22DOI: 10.1109/ICSSSM.2015.7170247
Yang Dan
Modern information technology has become an indispensable tools for the knowledge work. The optimization and standardization of work process from the industrial era to the post-industrial society are realized by the major means of information technology. The rapid development of information technology provided an effective means for the knowledge work. However, the effects mechanism of different kinds of information technology on the knowledge work productivity has not been clear. From the literature review we found that, software system and networks, as the most frequently used information technology tools, have the different effects at the level of the individual end-user. The empirical study indicates that, software systems and network technology have become the essential aids for knowledge work. On the five dimensions of knowledge work productivity (efficiency, quality, innovation, customer satisfaction and collaboration), the impacts of software systems and network technology show the significant differences. In terms of efficiency and quality, the role of software is significantly better than network. While in the dimensions of customer satisfaction, innovation and collaboration, the role of the network is significantly better than software. This paper seeks the different “focal point” of software systems and networks on knowledge work productivity.
{"title":"The analysis of software and network technology's differential effects on knowledge work productivity","authors":"Yang Dan","doi":"10.1109/ICSSSM.2015.7170247","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170247","url":null,"abstract":"Modern information technology has become an indispensable tools for the knowledge work. The optimization and standardization of work process from the industrial era to the post-industrial society are realized by the major means of information technology. The rapid development of information technology provided an effective means for the knowledge work. However, the effects mechanism of different kinds of information technology on the knowledge work productivity has not been clear. From the literature review we found that, software system and networks, as the most frequently used information technology tools, have the different effects at the level of the individual end-user. The empirical study indicates that, software systems and network technology have become the essential aids for knowledge work. On the five dimensions of knowledge work productivity (efficiency, quality, innovation, customer satisfaction and collaboration), the impacts of software systems and network technology show the significant differences. In terms of efficiency and quality, the role of software is significantly better than network. While in the dimensions of customer satisfaction, innovation and collaboration, the role of the network is significantly better than software. This paper seeks the different “focal point” of software systems and networks on knowledge work productivity.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128438491","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-06-22DOI: 10.1109/ICSSSM.2015.7170331
Jichang Zhao, Ruiwen Li, X. Liang, Ke Xu
With the rapid urbanization of Beijing in recent decades, comprehensively understanding its regions' structures and functions becomes more and more challenging, though it indeed plays a fundamental role in the city planning. While fortunately, the accumulation of huge mobility records from massive individuals provides an unprecedented big-data window for solving this issue. In this paper, we segment urban areas of Beijing into administrative and functional subdivisions through mining GPS trajectories of taxis. First, a flow network between small regions is established to administratively segment the urban area and Infomap is found to be a better approach. Second, temporal features from regions' flow dynamics are extracted to functionally segment the urban area through spectral clustering, which effectively identifies regions with different functions and flow patterns. Third, the comparison of segmentation at different time can vividly represent the evolution of the city, including emergence of new regions and vanishment of aging areas. Our results demonstrate the possibility that the big-data of movements generated by massive users could provide a new but promising probe to understand the evolution of cities in both spatial and temporal dimensions.
{"title":"Segmentation and evolution of urban areas in Beijing: A view from mobility data of massive individuals","authors":"Jichang Zhao, Ruiwen Li, X. Liang, Ke Xu","doi":"10.1109/ICSSSM.2015.7170331","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170331","url":null,"abstract":"With the rapid urbanization of Beijing in recent decades, comprehensively understanding its regions' structures and functions becomes more and more challenging, though it indeed plays a fundamental role in the city planning. While fortunately, the accumulation of huge mobility records from massive individuals provides an unprecedented big-data window for solving this issue. In this paper, we segment urban areas of Beijing into administrative and functional subdivisions through mining GPS trajectories of taxis. First, a flow network between small regions is established to administratively segment the urban area and Infomap is found to be a better approach. Second, temporal features from regions' flow dynamics are extracted to functionally segment the urban area through spectral clustering, which effectively identifies regions with different functions and flow patterns. Third, the comparison of segmentation at different time can vividly represent the evolution of the city, including emergence of new regions and vanishment of aging areas. Our results demonstrate the possibility that the big-data of movements generated by massive users could provide a new but promising probe to understand the evolution of cities in both spatial and temporal dimensions.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"88 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131656472","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-06-22DOI: 10.1109/ICSSSM.2015.7170212
Chao-ping Sun, Huijun Huang, Mengdan Miao
To solve the supplier selection problem for the large equipment enterprise with incomplete information, DEMATEL is adopted to construct the connect relationship among the evaluation index sets of each candidate supplier firstly, so we can know the mutual influence among index sets. And ANP is used to calculate the weight for each index set. Considering the incomplete information fully in the globalization market environment, D-S evidence theory is used for multi-source evaluation information fusion from different decision makers. Finally, TOPSIS is adopted to make the final order of candidate suppliers and find out the most satisfying supplier. The numerical results show that the collaborative decision-making method in the paper is reasonable and has a certain reference value in the practice.
{"title":"Collaborative decision-making method for large equipment enterprise's supplier selection with incomplete information","authors":"Chao-ping Sun, Huijun Huang, Mengdan Miao","doi":"10.1109/ICSSSM.2015.7170212","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170212","url":null,"abstract":"To solve the supplier selection problem for the large equipment enterprise with incomplete information, DEMATEL is adopted to construct the connect relationship among the evaluation index sets of each candidate supplier firstly, so we can know the mutual influence among index sets. And ANP is used to calculate the weight for each index set. Considering the incomplete information fully in the globalization market environment, D-S evidence theory is used for multi-source evaluation information fusion from different decision makers. Finally, TOPSIS is adopted to make the final order of candidate suppliers and find out the most satisfying supplier. The numerical results show that the collaborative decision-making method in the paper is reasonable and has a certain reference value in the practice.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"240 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131908841","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-06-22DOI: 10.1109/ICSSSM.2015.7170299
Ruijie Zhang, Y. Zhu, Xiaoyan Zeng
Taking the factor of customer switching into count, we analyze duopoly models in which both start-ups and established firms consider the competitive investment in R&D when they enter the new market. Firms make a decision on investment will influence the customer switching. The firms with investment may attract new customers from other firms which does not invest and then maintain more market share. In our models, we assume the two kinds of firms have different investment objectives: established firms make the investment consideration to maximize the expected profit, whereas start-ups just try to maximize the probability of survival (Robert Swinney, 2011). Considering the customer switching, we work out four kinds of different results in this game. Finally, numerical examples are used to illustrate the models.
{"title":"The optimal operation decision for start-ups and established firms with R&D investment consideration","authors":"Ruijie Zhang, Y. Zhu, Xiaoyan Zeng","doi":"10.1109/ICSSSM.2015.7170299","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170299","url":null,"abstract":"Taking the factor of customer switching into count, we analyze duopoly models in which both start-ups and established firms consider the competitive investment in R&D when they enter the new market. Firms make a decision on investment will influence the customer switching. The firms with investment may attract new customers from other firms which does not invest and then maintain more market share. In our models, we assume the two kinds of firms have different investment objectives: established firms make the investment consideration to maximize the expected profit, whereas start-ups just try to maximize the probability of survival (Robert Swinney, 2011). Considering the customer switching, we work out four kinds of different results in this game. Finally, numerical examples are used to illustrate the models.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134643879","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-06-22DOI: 10.1109/ICSSSM.2015.7170182
Qian Zhao, Weijun Wang, Hong Chen, Wenlin Chen
Uncertain demand and fierce market competition lead firms to make response as quickly as they can, especially in the manufacturing industry. Quick response manufacturing has become a basic ability of a manufacturer. In this paper, we study how a manufacturer who has quick response abilities and a retailer to make decisions with a price-only contract. We develop our model based on price-only contracts, because the contracts are the simplest and widely used in practice. In our model, the manufacturer decides the initial wholesale price and the reordering wholesale price first, and the retailer decides the initial ordering quantity according the two wholesale prices. Based on our model, we addressed the optimal decisions for the manufacturer and the retailer with two ordering opportunities. Comparing with a single ordering opportunity, we find out the condition of the manufacturer and retailer's performance improvements, respectively. We also find out the condition of Pareto improvements. In the end, we design an unidimensional searching algorithm to address the the condition of Pareto improvements.
{"title":"Pareto improvements for a supply chain with price-only contracts based on quick response","authors":"Qian Zhao, Weijun Wang, Hong Chen, Wenlin Chen","doi":"10.1109/ICSSSM.2015.7170182","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170182","url":null,"abstract":"Uncertain demand and fierce market competition lead firms to make response as quickly as they can, especially in the manufacturing industry. Quick response manufacturing has become a basic ability of a manufacturer. In this paper, we study how a manufacturer who has quick response abilities and a retailer to make decisions with a price-only contract. We develop our model based on price-only contracts, because the contracts are the simplest and widely used in practice. In our model, the manufacturer decides the initial wholesale price and the reordering wholesale price first, and the retailer decides the initial ordering quantity according the two wholesale prices. Based on our model, we addressed the optimal decisions for the manufacturer and the retailer with two ordering opportunities. Comparing with a single ordering opportunity, we find out the condition of the manufacturer and retailer's performance improvements, respectively. We also find out the condition of Pareto improvements. In the end, we design an unidimensional searching algorithm to address the the condition of Pareto improvements.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"72 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116971799","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-06-22DOI: 10.1109/ICSSSM.2015.7170199
Lei Ming, Liu Xiangdong, Li Shalang, Liang Xiangjing
In this paper, we investigate a simple two-echelon supply chain system with a manufacturer and a retailer. During a single sale season, the manufacturer sells his brand product either only through the retailer (retail-only channel), or both through a retail channel and an internet channel (dual channel). And the end demand not only dependents on price but on channel members' marketing effort. The retailer provides marketing effort only in the retail channel, and the manufacturer gives marketing effort only in the internet channel. On the basis of the joint price and marketing effort dependent newsvendor model, we investigate the manufacturer's channel choice as well as pricing, marketing effort and inventory decisions in consignment contract scenario. As a Stackelberg leader, the manufacturer determines the final retail price, sales revenue share ratio and the ordered product quantities, and the retailer as a follower decides the retail channel marketing effort. We find that, under such a contract, manufacturer's channel selection decision depends critically on demand price elasticity, sales revenue share ration, channel cost and demand fluctuation. In particular, if the prior agreed sales revenue share ratio is quite high or price elasticity of demand is comparatively low, the increase of demand fluctuation will not only enhance manufacturer's willingness to add internet channel but also strengthen retailer's preference of dual channel.
{"title":"Manufacturer uniform pricing and channel choice in random demand","authors":"Lei Ming, Liu Xiangdong, Li Shalang, Liang Xiangjing","doi":"10.1109/ICSSSM.2015.7170199","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170199","url":null,"abstract":"In this paper, we investigate a simple two-echelon supply chain system with a manufacturer and a retailer. During a single sale season, the manufacturer sells his brand product either only through the retailer (retail-only channel), or both through a retail channel and an internet channel (dual channel). And the end demand not only dependents on price but on channel members' marketing effort. The retailer provides marketing effort only in the retail channel, and the manufacturer gives marketing effort only in the internet channel. On the basis of the joint price and marketing effort dependent newsvendor model, we investigate the manufacturer's channel choice as well as pricing, marketing effort and inventory decisions in consignment contract scenario. As a Stackelberg leader, the manufacturer determines the final retail price, sales revenue share ratio and the ordered product quantities, and the retailer as a follower decides the retail channel marketing effort. We find that, under such a contract, manufacturer's channel selection decision depends critically on demand price elasticity, sales revenue share ration, channel cost and demand fluctuation. In particular, if the prior agreed sales revenue share ratio is quite high or price elasticity of demand is comparatively low, the increase of demand fluctuation will not only enhance manufacturer's willingness to add internet channel but also strengthen retailer's preference of dual channel.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"275 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115664637","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-06-22DOI: 10.1109/ICSSSM.2015.7170320
Ying Wei, Liyang Xiong, Yulan Wang
We study service and pricing competition in a duopoly market where consumers are variety seeking, which is modeled as a decrease in the willingness to pay for the product purchased on the previous purchase occasion. Under a two-stage Hotelling-type model, we show that the presence of variety seeking consumers induces higher service levels in Period 2, if prices are committed at the beginning. The higher service in Period 2 represents the incentive that firms need to offer to prevent the variety seeking consumers from switching. Furthermore, if consumers on average have a higher propensity to one firm, the variety seeking behavior increases both the price and service gaps, thus to exaggerate market differentiation. In addition, variety seeking leads to higher total profits and a higher consumer surplus.
{"title":"Service and price competition in a variety seeking market","authors":"Ying Wei, Liyang Xiong, Yulan Wang","doi":"10.1109/ICSSSM.2015.7170320","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170320","url":null,"abstract":"We study service and pricing competition in a duopoly market where consumers are variety seeking, which is modeled as a decrease in the willingness to pay for the product purchased on the previous purchase occasion. Under a two-stage Hotelling-type model, we show that the presence of variety seeking consumers induces higher service levels in Period 2, if prices are committed at the beginning. The higher service in Period 2 represents the incentive that firms need to offer to prevent the variety seeking consumers from switching. Furthermore, if consumers on average have a higher propensity to one firm, the variety seeking behavior increases both the price and service gaps, thus to exaggerate market differentiation. In addition, variety seeking leads to higher total profits and a higher consumer surplus.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114142640","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2015-06-22DOI: 10.1109/ICSSSM.2015.7170208
G. Yang, Junkai Yang
The aim of this paper is to create an analysis framework of the Analogy-market Resource Allocation of public services based on Non-market Value, which is helpful to resolve the problems that it's not only impossible to maximize the efficiency by marketing, but also causes the deviation from public values. Willingness to Pay or Accept (WTP/WTA) reveals the monetary value of public service assessed by citizens, so it can be measured as Non-market Values of public services and direct the resource allocation to get the similar efficiency to market's, in this paper which is defined as Analogy-market Resource Allocation. To decrease the errors of the measurement of Nonmarket Value, Discrete Choice Experiment (DCE) and Randomized Trials can be introduced in. On the supply of Analogy-market Resource Allocation, a marginal decision model based on Non-market Values was created by logistic regression to help the decision on the substitution from internal supply to external supply, and the quality control of the outsourced services based on Non-market Value is also proposed to implement; On the distribution, a mode of preliminary and secondary distribution is discussed, which aims to the priority of someone' s demands to be met who has higher Non-market Value to increase the consumer surplus and improve the efficiency. Finally, we analyze the improvement of efficiency brought by Analogy-market Resource Allocation, and choose the gradual change mode to ease the change resistance.
{"title":"Study on Non-market Value and the Analogy-market resource allocation of public service","authors":"G. Yang, Junkai Yang","doi":"10.1109/ICSSSM.2015.7170208","DOIUrl":"https://doi.org/10.1109/ICSSSM.2015.7170208","url":null,"abstract":"The aim of this paper is to create an analysis framework of the Analogy-market Resource Allocation of public services based on Non-market Value, which is helpful to resolve the problems that it's not only impossible to maximize the efficiency by marketing, but also causes the deviation from public values. Willingness to Pay or Accept (WTP/WTA) reveals the monetary value of public service assessed by citizens, so it can be measured as Non-market Values of public services and direct the resource allocation to get the similar efficiency to market's, in this paper which is defined as Analogy-market Resource Allocation. To decrease the errors of the measurement of Nonmarket Value, Discrete Choice Experiment (DCE) and Randomized Trials can be introduced in. On the supply of Analogy-market Resource Allocation, a marginal decision model based on Non-market Values was created by logistic regression to help the decision on the substitution from internal supply to external supply, and the quality control of the outsourced services based on Non-market Value is also proposed to implement; On the distribution, a mode of preliminary and secondary distribution is discussed, which aims to the priority of someone' s demands to be met who has higher Non-market Value to increase the consumer surplus and improve the efficiency. Finally, we analyze the improvement of efficiency brought by Analogy-market Resource Allocation, and choose the gradual change mode to ease the change resistance.","PeriodicalId":211783,"journal":{"name":"2015 12th International Conference on Service Systems and Service Management (ICSSSM)","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2015-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114289677","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}