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2015 12th International Conference on Service Systems and Service Management (ICSSSM)最新文献

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Empirical research on the integration of agricultural services market between Guangdong province and Hongkong 粤港农业服务市场一体化的实证研究
Pub Date : 2015-06-22 DOI: 10.1109/ICSSSM.2015.7170231
Xiao Chiwen
The cross-border integration of agricultural markets is a new field of supply chain management.The agricultural market between Guangdong and Hong Kong always have very strong ties. However, This cross-border market integration is undoubtedly different from the market integration based on the mainland level. This paper regards the cross-border agricultural market between these two different customs zone as the breakthrough point and deeply studies the issues of the integration of agricultural product market between Guangdong and Hong Kong, using the price data from January, 2000 to December, 2009. The results show that the agricultural product market between Guangdong and Hong Kong generally has a tendency of long-term integration, but the short-term integration is far lower than long-term integration. The implement of CEPA is conducive to propel the integration of agricultural product market between Guangdong and Hong Kong. Upgrade level of integration between Hong Kong and Guangdong agricultural markets to cross-border supply chain management efficiency improvement is significant.
农产品市场跨界整合是供应链管理的一个新领域。广东和香港之间的农产品市场一直有着紧密的联系。然而,这种跨境市场整合无疑不同于基于内地层面的市场整合。本文以两个不同关税区之间的跨境农产品市场为切入点,利用2000年1月至2009年12月的价格数据,对粤港农产品市场一体化问题进行了深入研究。结果表明,粤港农产品市场总体上存在长期一体化趋势,但短期一体化程度远低于长期一体化程度。CEPA的实施有利于推动粤港农产品市场一体化。粤港农产品市场整合水平提升,跨境供应链管理效率提升显著。
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引用次数: 0
Service-oriented manufacturing information system: Concept, architecture and focus of future research 服务型制造信息系统:概念、体系结构及未来研究重点
Pub Date : 2015-06-22 DOI: 10.1109/ICSSSM.2015.7170294
Peipei Liang, Yanming Sun, Weican Li
Developing service-oriented manufacturing is a new worldwide trend in the manufacturing industry, and its smooth promotion relies upon the efficient support of high-level information. This paper firstly defines the concept of service-oriented manufacturing information system through studying literatures; analyzes system's main function characteristics and performance requirements by comparing with traditional manufacturing model, and then builds a basic architecture of information system, which can provide a scientific and operable framework for enterprise managers' IT planning. Finally we put forward some focus points of this new system in the future academic research.
发展服务型制造是世界制造业发展的新趋势,其顺利推进离不开高层次信息的有效支持。本文首先通过文献研究,对服务型制造信息系统的概念进行了界定;通过与传统制造模式的比较,分析了系统的主要功能特点和性能需求,构建了信息系统的基本架构,为企业管理者的IT规划提供了科学、可操作的框架。最后提出了该系统今后学术研究的重点。
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引用次数: 4
Research on decision-making and cordination of dual-channel supply chain based on service effect 基于服务效应的双渠道供应链决策与协调研究
Pub Date : 2015-06-22 DOI: 10.1109/ICSSSM.2015.7170248
Yunsheng Wang, Lei Liu, Qianggang Zhu, Zhiqiang Yang
This paper studies the pricing and service effect of a product in a dual-channel supply chain with one manufacturer and one retailer. A single-channel, retailer's dual-channels and manufacturer's dual-channels supply chain models are established, respectively. The decision problems of optimal pricing and service under different channels are analyzed. The results indicate that the retailer's offline channel service level will be improved when it also has an online channel, while the retailer's offline channel service level will be reduced when the manufacturer creates an online channel, if the competitiveness between the online and offline channel is the same, under the condition of low service sensitivity. Besides, the offline retail channel service level will be reduced whether the retailer or the manufacturer create an online channel, under the condition of high service sensitivity. Finally, we coordinate the two dual-channel models with quantity discount contract.
本文研究了一个制造商和一个零售商的双渠道供应链中产品的定价和服务效应。分别建立了单渠道、零售商双渠道和制造商双渠道供应链模型。分析了不同渠道下的最优定价和最优服务决策问题。研究结果表明,在服务敏感性较低的情况下,当制造商同时拥有在线渠道时,零售商的线下渠道服务水平会得到提高;而当制造商创建在线渠道时,如果在线渠道与线下渠道的竞争力相同,零售商的线下渠道服务水平会降低。此外,在服务敏感性较高的情况下,无论是零售商还是制造商创建线上渠道,都会降低线下零售渠道的服务水平。最后,结合数量折扣合同对两种双渠道模型进行了协调。
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引用次数: 0
A SVM ensemble learning method using tensor data: An application to cross selling recommendation 基于张量数据的SVM集成学习方法:在交叉销售推荐中的应用
Pub Date : 2015-06-22 DOI: 10.1109/ICSSSM.2015.7170282
Zhen-Yu Chen, Z. Fan, Minghe Sun
In many applications such as dynamic social network and customer behavioral analysis, the data intrinsically have many dimensions and can be naturally represented as high-order tensors. In this study, a SVM ensemble learning method is proposed for classification using tensor data. The method is used in identifying cross selling opportunities to recommend personalized products and services to customers. Two real-world databases are used to evaluate the performance of the method. Computational results show that the SVM ensemble learning method has good performance on these databases.
在动态社会网络和客户行为分析等许多应用程序中,数据本质上具有许多维度,并且可以自然地表示为高阶张量。本文提出了一种基于张量数据的SVM集成学习分类方法。该方法用于识别交叉销售机会,向客户推荐个性化的产品和服务。使用两个真实的数据库来评估该方法的性能。计算结果表明,支持向量机集成学习方法在这些数据库上具有良好的性能。
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引用次数: 4
The subscription behaviors of large shareholders, abuse of signal effect and directional add-issuance of listed companies in China 中国上市公司大股东认购行为、信号效应滥用与定向增发
Pub Date : 2015-06-22 DOI: 10.1109/ICSSSM.2015.7170138
X. Wan, Z. Yutong
This paper finds that the single maximum daily AAR and CAR are greater during the directional add-issuance declaration which large shareholders subscribe or replace new shares with their assets than not by event study. So the signal effect of behavior of large shareholders in the directional add-issuance exists in the listed companies in China. But the factor analysis shows that the directional add-issuance that the large shareholders participate cannot bring long-term performance to improve or enhance, and the cumulative score is negative and declining. Moreover, the large shareholders participate in the directional add-issuance though they that the performance of the company is a substantial decline before directional add-issuance. In this paper, the subscription or replacement of large shareholders is intended to changing market expectations and valuation, and attract external market and small-medium investors to subscribe which is the abuse of the signal effect of the directional add-issuance.
本文通过事件研究发现,大股东以其资产认购或置换新股的定向增发申报过程中,单个最大日AAR和CAR均大于非定向增发申报过程。因此,中国上市公司定向增发中存在着大股东行为的信号效应。但因子分析表明,大股东参与的定向增发不能带来长期业绩的改善或提升,且累计得分为负且呈下降趋势。此外,大股东在定向增发前明知公司业绩大幅下滑,但仍参与了定向增发。本文认为大股东申购或置换是为了改变市场预期和估值,吸引外部市场和中小投资者申购,是对定向增发信号效应的滥用。
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引用次数: 0
High speed travel service system design cooperating rail and air transport 铁路与航空运输联动的高速旅游服务系统设计
Pub Date : 2015-06-22 DOI: 10.1109/ICSSSM.2015.7170174
Jianghao Luo
This paper develops a methodology to assess the possibility of air and rail cooperation in a corridor. A generalized travel model is adopted to find the equilibrium price of rail and air transport in studied routes, and a profit satisfaction index is calculated to determine the cooperation possibility from operators' perspective. The methodology is subsequently applied to a case involving 6 city-pairs and a high speed travel service system is designed accordingly. The general conclusions suggest that the relative location of cities, market capacity and transfer cost are key factors affecting cooperation and competition.
本文开发了一种方法来评估走廊中航空和铁路合作的可能性。采用广义出行模型求解所研究航线中铁路和航空运输的均衡价格,并计算利润满意度指数,从运营商角度确定合作的可能性。随后将该方法应用于涉及6个城市对的案例,并据此设计了高速旅行服务系统。总体结论表明,城市相对区位、市场容量和转移成本是影响合作与竞争的关键因素。
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引用次数: 1
A typical case of economic development in central China: Research of the service industry in Hubei province 中部地区经济发展的典型案例——以湖北省服务业为例
Pub Date : 2015-06-22 DOI: 10.1109/ICSSSM.2015.7170168
Xianzhe Zhong
Service economy plays a significant role in Hubei province which is the bellwether of `the Rise of Central China'. This paper focuses on the rules of development of service industry in Hubei province. Meanwhile, the stages of the development and evolution of the service industry have been divided to describe the characteristics of the service industries. In addition, the problems existing in the development of service in Hubei are analyzed, and some recommendations have been proposed to promote the development of service industry in accordance with actual status. Finally, the significance of the development in service industry has been discussed from the perspectives of party ruling.
湖北省是“中部崛起”的领头羊,服务经济在湖北省具有举足轻重的地位。本文主要研究了湖北省服务业的发展规律。同时,对服务业的发展演变阶段进行了划分,以描述服务业的特征。此外,对湖北服务业发展中存在的问题进行了分析,并根据实际情况提出了促进湖北服务业发展的建议。最后,从党的执政角度探讨了发展服务业的意义。
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引用次数: 0
Innovation efficiency of manufacturing industry: A case study of Shandong province in China 制造业创新效率研究——以山东省为例
Pub Date : 2015-06-22 DOI: 10.1109/ICSSSM.2015.7170264
Yanxin Zhu, Jun Xue, Yanshuo Zhu, Kingsley F Haynes
Although there is a great deal of literature focused on high-tech R&D, there is much less literature examining the whole manufacturing industry R&D and analyzing its performance. This paper addresses this short fall by focusing on the manufacturing industry in China and analysing its R&D performance. The authors use Data Envelopment Analysis (DEA) to evaluate 29 sectors of manufacturing in Shandong province, a region with a very competitive manufacturing system. The analysis indicates that only three of those manufacturing sectors are efficient. When efficiency was decomposed into technical and scale efficiency, there are eight sectors with HTE (High Technical Efficiency) and LSE (Low Scale Efficiency), eleven sectors with LTE (Low Technical Efficiency) and HSE (High Scale Efficiency), seven sectors with LTE (Low Technical Efficiency) and LSE (Low Scale Efficiency). The results reflect lower technological innovation capability of manufacturing R&D in China.
虽然有大量的文献关注高技术研发,但很少有文献研究整个制造业的研发并分析其绩效。本文以中国制造业为研究对象,对其研发绩效进行了分析,解决了这一不足。本文运用数据包络分析(DEA)对制造业竞争力强的山东省29个制造业部门进行了评价。分析表明,这些制造业部门中只有三个是高效的。当效率分解为技术效率和规模效率时,有8个部门具有HTE(高技术效率)和LSE(低规模效率),有11个部门具有LTE(低技术效率)和HSE(高规模效率),有7个部门具有LTE(低技术效率)和LSE(低规模效率)。结果表明,中国制造业研发技术创新能力较低。
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引用次数: 1
Commitment works on inventory turnover in supply chain: Evidence from empirical data 承诺对供应链库存周转的影响:来自经验数据的证据
Pub Date : 2015-06-22 DOI: 10.1109/ICSSSM.2015.7170241
N. Zhang, Ruonan Li, Shuxian Yuan
We propose a retailer's inventory replenishment policy to cooperate with suppliers in a periodic review. The retailer shares an advanced replenishment plan based on demand forecast with the supplier and commits cumulative periodic order quantity of the same planning horizon with advanced replenishment plan within range of a lower and upper percentage of the planned quantity. Using a year sales data of products with different delivery-lead-times and ordering cycles from a leisure food retail chain store in China, We contrast this policy through simulation with the store's previous policy in terms of inventory turnover performance and the error between stock level and actual demand. The result shows that the new policy can effectively improve the performance measures.
我们提出了零售商的库存补充政策,以配合供应商的定期审查。零售商与供应商共享基于需求预测的提前补货计划,并在计划数量的上下百分比范围内提交与提前补货计划相同的计划周期累计订单数量。利用中国某休闲食品零售连锁店不同交货期和订购周期产品的一年销售数据,我们通过模拟将该政策与该商店之前的政策在库存周转率表现和库存水平与实际需求之间的误差方面进行了对比。结果表明,新策略可以有效地改善性能指标。
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引用次数: 0
Analysis of customer behavior under uncertainty on distribution of service time parameter in M/M/1 queueing system M/M/1排队系统中服务时间参数分布不确定情况下的顾客行为分析
Pub Date : 2015-06-22 DOI: 10.1109/ICSSSM.2015.7170243
Wenxiang Zheng
In this paper, we first study the customer behaviors in an rechargeable single-server queueing system in which both optimistic and pessimistic customers who adopt different uncertainty decision criteria exist in the market. All the potential customers can't observe the queue length and are informed that the serve time is exponentially distributed with unknown parameter, which belongs to μ1, μ2. We study and compare the equilibrium percentages of queueing up among optimistic and pessimistic customers. We find that the former one is no less than the latter one. Besides, we do the necessary sensitive analysis and find that the price is not always has negative influence on the enthusiasm of queueing of the customers.
本文首先研究了采用不同不确定性决策准则的乐观顾客和悲观顾客在可充电单服务器排队系统中的行为。所有潜在客户都无法观察到队列长度,并被告知服务时间是未知参数的指数分布,属于μ1, μ2。我们研究并比较了乐观顾客和悲观顾客排队的均衡百分比。我们发现前者不比后者少。此外,我们做了必要的敏感性分析,发现价格并不总是对顾客的排队热情产生负面影响。
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引用次数: 2
期刊
2015 12th International Conference on Service Systems and Service Management (ICSSSM)
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