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Penggunaan Teknologi dalam Pengelolaan SDM dari Mitra Driver Gojek 使用技术管理司机Gojek的人力资源
Pub Date : 2021-10-26 DOI: 10.25292/J.MTL.V8I1.533
Dian Kurnianingrum, Tjutju Yuniarsih, Hady Siti Hadijah
Gojek is one of the phenomenal transportation start-ups that use technology in most of its business activities. In managing many driver-partners, Gojek uses technology assistance, especially in carrying out recruitments, training, self-development, performance appraisal, and compensation. The use of technology in HR management from driver-partners has a positive impact and negative impact. The purpose of this research is to find the strengths, weaknesses, and problems that arise from the use of technology in managing the HR functions of Gojek driver-partners. This research used qualitative research methods. Researchers used a literature study to examine the use of technology in HR management from Gojek driver-partners and its problems. The use of technology lowers costs and increases efficiency. But it also causes several problems. It is hoped that this research can help companies and governments find an accurate solution for all parties. Other researchers can also use this research as the basis for further study.
Gojek是在大多数商业活动中使用技术的杰出交通初创企业之一。在管理许多司机合作伙伴时,Gojek使用技术辅助,特别是在招聘、培训、自我发展、绩效评估和薪酬方面。驱动伙伴在人力资源管理中使用技术既有积极影响,也有消极影响。本研究的目的是发现在Gojek司机合作伙伴的人力资源职能管理中使用技术所产生的优势、劣势和问题。本研究采用定性研究方法。研究人员采用文献研究的方法,从Gojek司机-合作伙伴的角度考察了技术在人力资源管理中的应用及其问题。技术的使用降低了成本,提高了效率。但它也带来了一些问题。希望本研究能够帮助企业和政府找到各方都能接受的精准解决方案。其他研究者也可以将此研究作为进一步研究的基础。
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引用次数: 0
Dampak Kebijakan Perluasan Ganjil Genap Terhadap Jumlah Penumpang dan Pendapatan Transjakarta 双平衡政策对雅加达外乘客数量和收入的影响
Pub Date : 2021-10-26 DOI: 10.25292/J.MTL.V8I1.493
Erni Pratiwi Perwitasari, T. Setyowati, Sri Handayani
The DKI Jakarta Government has carried out evaluations and established regulations related to congestion that occurs in DKI Jakarta as the capital of the Republic of Indonesia. The Government's efforts in overcoming the congestion that occurred were that the 3 in 1 (three in one) program was established and implemented which was later replaced by the odd-even regulation on certain roads in the capital area. In 2018 odd-even trials were carried out during the Asian Games, until September 9, 2019, the DKI Jakarta Provincial Government determined an expansion of the odd-even area as an effort to stop the congestion that occurred. The purpose of this study is to determine and analyze dThe effect of the odd-even expansion policy on the number of passengers and revenue of TransJakarta in 2019 using path analysis. The calculation is done using Eviews 10 software with panel data type, namely a combination of cross section data with time series. This study uses secondary data regarding the number of TransJakarta passengers and TransJakarta revenue from corridors 1 towith 13 in 2019 that have been published. The choice of model in this study is the Random Effect Model which results in the findings of the research, namely that there is a significant direct or indirect effect between the Odd-Even Expansion Policy on TransJakarta Income through the Number of Passengers.
雅加达DKI政府对雅加达DKI作为印度尼西亚共和国的首都所发生的拥堵问题进行了评价并制定了条例。政府为克服出现的拥堵所作的努力是制订和执行了“三合一”方案,后来在首都地区的某些道路上改为单双号规定。2018年亚运会期间进行了单双号试验,直到2019年9月9日,DKI雅加达省政府决定扩大单双号区域,以阻止发生的拥堵。本研究的目的是利用路径分析确定和分析单双号扩张政策对2019年雅加达trans的乘客数量和收入的影响。计算使用Eviews 10软件,采用面板数据类型,即截面数据与时间序列的组合。本研究使用了已公布的关于2019年雅加达交通乘客数量和雅加达交通1至13号走廊收入的二手数据。本研究选择的模型是随机效应模型,由此得出研究结果,即单双偶扩张政策通过乘客数量对雅加达交通收入存在显著的直接或间接影响。
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引用次数: 0
Pengaruh Service Recovery terhadap Customer Satisfaction Penumpang Maskapai Penerbangan Internasional di Indonesia
Pub Date : 2021-10-26 DOI: 10.25292/J.MTL.V8I1.552
Devi Destiani Andilas, Albertus Raymond Gunardi, Michael Christopher Elim
This research intend to analyze the effect of service recovery (atonement, tangible, empowerment, communication, explanation, feedback) on customer satisfaction, especially for international airline passenger in Indonesia. Data were collected via an online survey of International Airlines Passenger who had ecperienced service failure. In total, 70 respons were used for final anlysis. Multiple linear regression was used to analyse the proposed hypotheses. The result shows that just atonement, communication, and empowerment has significantly influence customer service recovery satisfaction.
本研究旨在分析服务补救(补偿、有形、授权、沟通、解释、反馈)对顾客满意度的影响,特别是针对印尼的国际航空旅客。数据是通过对经历过服务故障的国际航空公司乘客的在线调查收集的。总共有70份回复用于最终分析。采用多元线性回归对提出的假设进行分析。结果表明,补偿、沟通和授权对客户服务恢复满意度有显著影响。
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引用次数: 0
Understanding Commuter’s Motivation of Transportation Choice: A Case Study of Greater Jakarta 了解通勤者的交通选择动机:以大雅加达为例
Pub Date : 2021-10-26 DOI: 10.25292/J.MTL.V8I1.507
Theodorus Pandhu Bhaskoro Pradonoputro, Otsuka Kozo
Among the various modes of transportation, road transport is one of the most common modes of transport due to the comfortability and ease of commute. It is no wonder that road transport has become the primary energy consumption, which also significantly contributes dangerous levels to the ever-increasing pollution. Jakarta as the capital city of Indonesia is undeniably the most massive contributor to pollution in the world, and its complex transportation problems led to the city ranks highest in CO2 emission. One of the leading causes of transportation problems in Jakarta is the low percentage utilization of public transport. Therefore, the primary purpose of this study is to explore the reasons behind the people's decision in selecting travel options, especially the adoption of green commuting behavior like public transportation; the analysis of which was explicitly taken from daily commuting using probit regression. The estimation results reveal that in Greater Jakarta, both educational attainment and population density have a negative correlation with the people’s decision to utilize mass transportation since the unreliability of the transportation system lessens the benefit of using public transport in comparison with that of private transport.
在各种运输方式中,公路运输是最常见的运输方式之一,因为它的舒适性和通勤便利性。毫无疑问,道路运输已经成为主要的能源消耗,这也大大增加了污染的危险程度。雅加达作为印度尼西亚的首都,无疑是世界上污染最严重的城市,其复杂的交通问题导致了这个城市的二氧化碳排放量最高。雅加达交通问题的主要原因之一是公共交通的利用率低。因此,本研究的主要目的是探讨人们选择出行方式的决策背后的原因,特别是采用公共交通等绿色通勤行为;其分析是明确地从日常通勤使用概率回归。估计结果显示,在大雅加达,受教育程度和人口密度与人们使用公共交通的决定呈负相关,因为与私人交通相比,交通系统的不可靠性降低了使用公共交通的好处。
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引用次数: 0
Human Error dalam Berkendara Berdasarkan Kebiasaan Pelanggaran oleh Pengemudi 人为驾驶的失误是由驾驶员失误造成的
Pub Date : 2021-10-26 DOI: 10.25292/J.MTL.V8I1.510
Lovely Lady, Ani Umyati
Human error is an insistety action that can reduce the effectiveness, safety, and performance of a system. Human error can be caused by unsafe acts that are the type of errors committed by the subject of the perpetrator due to errors or violations of procedures. This study aims to identify human error in driving based on the type of deviation that is often done by the driver and analyze the influence of age and gender on traffic irregularities. Data collection using Driver Behavior Questionaire (DBQ). There were 325 respondents who filled out the questionnaire, 72.31% of male and 27.69% of female respondents with an age range between 18 to 65 years. The questions in the questionnaire were compiled based on the group of deviations made by the driver, there are four types of wrong habits in driving, namely errors, lapse, violations, violation, and aggresive violations. Lapse is an error that frequent committed by the driver. The adolescent group committed higher offences than the adult and middle age groups for all types of traffic irregularities. The male were significantly more likely to commit violation (a=0.00) and aggresive violations (a=0.014) than female. Both types of violations conscious committed by the driver to achieve a specific goal.     
人为错误是一种顽固的行为,它会降低系统的有效性、安全性和性能。人为错误可能是由不安全的行为引起的,不安全的行为是犯罪者的主体由于错误或违反程序而犯下的错误类型。本研究旨在根据驾驶员经常发生的偏离类型来识别驾驶中的人为错误,并分析年龄和性别对交通违规的影响。使用司机行为问卷(DBQ)收集数据。共有325名受访者填写了问卷,其中男性占72.31%,女性占27.69%,年龄在18 - 65岁之间。问卷中的问题是根据驾驶员所犯的偏差组进行编制的,驾驶中的错误习惯有四种类型,分别是错误、过失、违规、违规和攻击性违规。过失是司机经常犯的错误。在各种交通违规行为中,青少年的违规性高于成年人和中年人。男性的违规行为(a=0.00)和攻击性违规行为(a=0.014)明显高于女性。这两种类型的违规行为都是司机为了达到特定的目标而有意识地犯下的。
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引用次数: 1
Identifikasi Potensi Bahaya di Ruang Tunggu Penumpang Bus Trans Kota Batam 识别巴淡Trans city公交候车室的潜在危险
Pub Date : 2021-10-26 DOI: 10.25292/J.MTL.V8I1.512
Adi Nugroho
Bus stop is one of the facilities it must be used by users of trans batam service. All facilities are built to provide convenience and comfort for users who used these services. Unfortunately, the repair efforts still left unfinished homework. Starting from the shape and size of different dimensions of facilities, as well as conformity to the needs of service users to safety aspects it must be fulfilled by providers. Through observational studies (observations) and literature studies, this study seeks to identify potential hazards that may occur in existing facilities in the bus stop area. This study uses a random sampling technique to obtain actual data / information by focused on the location (passenger waiting room) which has access to stop routes from various routes in Batam City, starting from the Batam Center and Batu Aji areas. Data analysis uses descriptive qualitative techniques, and combines with failure mode effect analysis (FMEA) techniques to obtain priority information on potential hazards that may occur based on the consensus of several parties who have a relationship with the service. Based on the results of analysis that has been done, information on 10 priorities of the highest potential hazards that may occur and become a priority for immediate improvement
巴士站是乘搭巴士的乘客必须使用的设施之一。所有的设施都是为了给使用这些服务的用户提供方便和舒适。不幸的是,修复工作仍然留下了未完成的作业。从不同尺寸设施的形状和大小出发,以及符合服务用户的需求到安全方面都必须由提供者来满足。本研究通过观察性研究(observation studies)和文献研究(literature studies),试图找出公交站区现有设施可能发生的潜在危害。本研究采用随机抽样技术,通过关注巴淡市各路线的停车路线(乘客候车室),从巴淡中心和Batu Aji地区开始,获得实际数据/信息。数据分析使用描述性定性技术,并结合失效模式影响分析(FMEA)技术,根据与服务有关系的各方的共识,获得可能发生的潜在危险的优先级信息。根据已经完成的分析结果,提供了可能发生的最高潜在危害的10个优先事项的信息,并成为立即改进的优先事项
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引用次数: 2
Performansi Waiting Time di Pelabuhan Tanjung Priok
Pub Date : 2021-04-08 DOI: 10.25292/J.MTL.V7I3.466
Muhammad Maulana, Yulianti Keke, T. Karsafman
PT. Pelabuhan Indonesia II as an operator at Tanjung Priok port, which is the busiest port in Indonesia, seeks to improve guidance and delay services by implementing a Marine Operating System (MOS) which works by integrating ship service facilities and infrastructure, one of which is tugboats. This study aims to analyze and determine how much influence the implementation of the Marine Operating System (MOS) and the availability of tugs on Waiting Time performance. This research uses quantitative research of respondents in the Tanjung Priok Port Ship Service Division. Based on the analysis that has been done, it shows that there is a positive and significant influence by the implementation of the Marine Operating System (MOS) on Waiting Time performance, besides that the results of this analysis show that there is a significant and positive influence on the availability of tugs on Waiting Time Performance, and there is a significant and positive influence by the implementation of the Marine Operating System (MOS) and the availability of tugs simultaneously on Waiting Time Performance.
PT. Pelabuhan Indonesia II作为印尼最繁忙港口丹戎不碌港(Tanjung Priok)的运营商,寻求通过实施海事操作系统(MOS)来改善指导和延迟服务,该系统通过整合船舶服务设施和基础设施(其中之一是拖船)来工作。本研究旨在分析并确定船舶作业系统(MOS)的实施和拖船的可用性对等待时间性能的影响程度。本研究采用定量研究受访者丹戎不玉港口船舶服务部门。根据所做的分析,它表明,实施海洋操作系统(MOS)对等待时间性能有积极和显著的影响,此外,本分析的结果表明,拖船的可用性对等待时间性能有显著和积极的影响。船舶作业系统(MOS)的实施和拖船同时可用性对等待时间性能有显著的积极影响。
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引用次数: 2
Penerapan Standard Marine Communication Phrases antara Vessel Traffic Service dengan Pihak Kapal 日本标准海上通信用语:安塔拉船舶交通服务
Pub Date : 2021-04-08 DOI: 10.25292/J.MTL.V7I3.474
Sarinten Sarinten, Mahardhika Andiansyah, Indarno Sugeng Rahardjo
Penelitian ini bertujuan untuk mengukur penerapan Standard Marine Communication Phrases (SMCP) pada komunikasi antara operator Vessel Traffic Service (VTS) dengan pihak kapal. Penelitian ini merupakan penelitian deskriptif kualitatif. Subjek penelitian adalah operator VTS di bawah Distrik Navigasi Tanjung Priok, yakni VTS Tanjung Priok dan VTS Merak. Metode pengumpulan data dengan observasi, wawancara, dan dokumentasi.  Teknik analisis data dengan triangulasi data dengan penggabungan triangulasi sumber dan triangulasi metode. Hasil penelitian menunjukkan SMCP telah digunakan oleh operator VTS pada saat berkomunikasi dengan pihak kapal meskipun belum digunakan secara konsisten. SMCP digunakan oleh operator VTS ketika berkomunikasi dengan pihak kapal pada saat kapal masuk dan keluar pelabuhan, pada saat passing, pada saat labuh jangkar, dan pada kegiatan yang berhubungan dengan lalu lintas di pelabuhan. Dari hal tersebut mengandung implikasi bahwa SMCP belum secara konsisten digunakan pada kegiatan komunikasi sehingga operator VTS perlu meningkatkan lagi konsistensi dalam penggunaannya. Rekomendasi agar dilakukan penelitian lebih lanjut untuk mengetahui penyebab ketidakkonsistenan dalam penggunaan SMCP agar mendapatkan pemecahan masalah yang sesuai.
本研究旨在衡量船舶运营商与船只运营商(VTS)之间通信的标准通信短语(SMCP)的应用情况。本研究是一种描述性质的研究。研究对象是cape Priok na导航区的VTS运营商,也就是cape Priok VTS和孔雀VTS。用观察、采访和文件收集数据的方法。通过源和方法三角法对数据的分析技术。研究结果表明,VTS运营商在与船主通信时使用了SMCP,尽管它还没有得到一致使用。在船只进出港口、经过、抛锚和与港口交通有关的活动中,VTS的操作人员使用SMCP。这意味着SMCP还没有始终用于通信活动,因此VTS运营商需要在其使用上再次增加一致性。建议进行进一步研究,以确定SMCP的使用不一致的原因以获得适当的问题解决。
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引用次数: 0
Kinerja Ruas Jalan Pada Zona Selamat Sekolah (ZoSS) di Jakarta Selatan 雅加达南部学区Ruas road的表演
Pub Date : 2021-04-08 DOI: 10.25292/J.MTL.V7I3.471
Lis Lesmini, Abdullah Ade Suryobuwono, M. Firdaus
The School Safety Zone (ZoSS) is created to regulate traffic at certain times in areas close to schools to ensure the safety pedestrians in the area. However, this issue faces complex challenges, especially in schools located on strategic road corridors. The purpose of this study is to describe the traffic conditions of Ragunan Street, the factors that cause congestion on Ragunan Street at peak time and to describe the performance of the street located at the School Safety Zone (Zoss) of SMAN 28 Pasar Minggu, South Jakarta at peak times. The primary data source was obtained through traffic counting with a quantitative descriptive approach. The study population was passenger cars and motorbikes passing through Ragunan Street. The data analysis technique refers to the procedure for calculating urban roads according to the Indonesian Road Capacity Manual (MKJI) 1997. The results show that the performance of Ragunan Street is as follows; free flow speed of 57.52 km/hour, capacity 6,552 pcu/hour, the level of road service ranges from B to D. The degree of saturation is below 0.75 indicating the road capacity still meets the MKJI 1997 standard except for the direction of Kalibata-Pasar Minggu which scores 0.80 with a value of D. The speed in the ZoSS of SMAN 28 area is 57.52km/hour, significantly exceeding the maximum speed limit of 20-25 km/hour implying it is critical for pedestrians in the ZoSS area.
学校安全区(ZoSS)的设立是为了在特定时间规范学校附近地区的交通,以确保该地区行人的安全。然而,这一问题面临着复杂的挑战,特别是在位于战略道路走廊的学校。本研究的目的是描述Ragunan街的交通状况,高峰时段导致Ragunan街拥堵的因素,以及描述位于南雅加达Pasar Minggu SMAN 28 School Safety Zone (Zoss)的街道在高峰时段的表现。通过流量统计,采用定量描述的方法获得原始数据源。研究对象是通过拉古南街的乘用车和摩托车。数据分析技术是指根据1997年《印度尼西亚道路容量手册》计算城市道路的程序。结果表明:拉古南街的表现为:自由流动速度为57.52公里/小时,容量6552 pcu /小时,道路服务水平的范围从B d饱和度低于0.75指示的道路容量仍然满足MKJI 1997标准除了方向Kalibata-Pasar Minggu得分0.80和d值的速度在环球SMAN 28面积57.52公里/小时,大大超过每小时20 - 25公里的最大速度限制意味着它对行人环球地区至关重要。
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引用次数: 0
Tata Kelola Kapal dan Kinerja Keselamatan Pelayaran 船舶治理与航行安全性能
Pub Date : 2021-04-08 DOI: 10.25292/J.MTL.V7I3.411
Beny Jackson Maliota, D. Lasse, Aswanti Setyawati
The research objective was to determine the effect of marine inspector capabilities on ship governance and shipping safety performance at PT Vallianz Offshore Maritime, 2019. The study used the survey method. The sample is 59 skippers taken by census technique. Data analysis used descriptive statistics and inferential statistics on path analysis. The results showed: marine inspector's capability has a positive and very significant direct effect on shipping safety performance, ship governance has a positive and very significant direct effect on shipping safety performance, the capability of marine inspector has a positive and very significant direct effect on ship governance, and marine inspector capability positive and very significant indirect effect on shipping safety performance by mediating ship governance. The conclusion of the study is marine inspector's capability to influence shipping safety performance by mediating ship governance,so that shipping safety performance can be improved through marine inspector's capability and ship governance.
研究目的是确定2019年PT Vallianz Offshore Maritime海事检查员能力对船舶治理和航运安全绩效的影响。本研究采用调查方法。样本为采用人口普查方法抽取的59名船长。数据分析采用描述性统计和推断性统计进行路径分析。结果表明:验船员能力对船舶安全绩效有正且极显著的直接影响,船舶治理对船舶安全绩效有正且极显著的直接影响,验船员能力对船舶治理有正且极显著的直接影响,验船员能力通过船舶治理中介对船舶安全绩效有正且极显著的间接影响。研究的结论是,船舶检查员的能力通过船舶治理对船舶安全绩效产生影响,从而通过船舶检查员的能力和船舶治理来提高船舶安全绩效。
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引用次数: 2
期刊
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG)
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