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The Impact of the Dimensions of the Administrative Decision Support Systems on the Re-engineering of the Systems of the Palestinian universities in Gaza Strip from the Employees’ Perspective 行政决策支持系统维度对加沙地带巴勒斯坦大学系统再造的影响——雇员视角
Pub Date : 2017-08-08 DOI: 10.20428/ajqahe.v10i30.1194
Mazen Jehad Al Shobaki
This study aimed to identify the impact of the dimensions of the administrative decision support systems on the re-engineering of the systems of the Palestinian universities in Gaza Strip from the standpoint of employees. A descriptive approach was used through which a questionnaire was developed and distributed to a stratified random sample. (500) questionnaires were distributed and (449) were returned, with (89.8%) response rate. The study revealed these results: There was an effect for the potentials (physical, human, technical, and organizational design) available for the decision support systems and re-engineering of the systems in the Palestinian higher education institutions in Gaza Strip.There were significant differences between the assessment means of the study sample about the impact of decision support systems to re-engineer the systems in the Palestinian higher education institutions in Gaza Strip due to the gender variable in favor of males. There also differences due to the name of the university variable in favor of the Islamic University, Al Azhar University, Al Aqsa University, respectively. It was recommended that Palestinian higher education institutions which intend to start re-engineering the systems should be encouraged immediately start the process. These institutions should also develop the infrastructure of the decisions support systems when re-engineering their operations. Keywords: Decision support systems, Re-engineering, Palestinian higher education institutions.
本研究旨在从雇员的角度确定行政决策支持系统的各方面对加沙地带巴勒斯坦大学系统重新设计的影响。采用了描述性方法,通过该方法编制了一份调查问卷,并将其分发给分层随机样本。共发放问卷500份,回收问卷449份,回收率为89.8%。研究揭示了以下结果:加沙地带巴勒斯坦高等教育机构的决策支持系统和系统重新设计的潜力(物质、人力、技术和组织设计)受到影响。在加沙地带巴勒斯坦高等教育机构中,由于性别变量倾向于男性,研究样本的评估方法对决策支持系统对系统再造的影响存在显著差异。也有差异,由于大学的名称变量有利于伊斯兰大学,爱资哈尔大学,阿克萨大学分别。委员会建议,应鼓励打算重新设计这些制度的巴勒斯坦高等教育机构立即开始这一进程。这些机构在重新设计其业务时还应发展决策支持系统的基础结构。关键词:决策支持系统,重组,巴勒斯坦高等教育机构。
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引用次数: 0
Success Factors of Implementing Quality Assurance System in Public Algerian Universities from the View Point of Quality Assurance Officials 从质量保证官员的角度看阿尔及利亚公立大学实施质量保证体系的成功因素
Pub Date : 2017-08-07 DOI: 10.20428/ajqahe.v10i30.1191
صليحة رقاد
This study aimed to examine the success factors of implementing quality assurance system in public Algerian universities from the view point of quality assurance officials. To achieve this aim,  a questionnaire, as a measurement tool, was used , after verifying its psychometric properties. The study showed differences  in the quality assurance officials’ points of view concerning the appropriate policy of implementing the Quality Assurance System.   The results also revealed the participants’ approval of the majority of success factors which are considered as the basic potentials of implementing the quality assurance system very effectively. The most important factors are: stakeholders’ awareness-raising of quality culture; senior management support for the process of implementing quality assurance system; the need to bring a change in the strategic orientation of the institution in terms of its vision, mission and objectives;  supporting the establishment of effective information systems; and changing common misconceptions so as to be in line with the values required for the successful implementation of the system, and the adoption of adequate incentive system. Keywords: Quality assurance, Quality assurance system, Success factors, Public Algerian universities.
本研究旨在从质量保证官员的角度审视阿尔及利亚公立大学实施质量保证体系的成功因素。为了达到这一目的,在验证了问卷的心理测量特性后,使用了问卷作为测量工具。研究显示,各质素保证官员对推行质素保证制度的适当政策的看法存在差异。结果还揭示了参与者对大多数成功因素的认可,这些因素被认为是有效实施质量保证体系的基本潜力。最重要的因素是:利益相关者对质量文化意识的提高;高级管理层对质量保证体系实施过程的支持;有需要在机构的理想、使命和目标方面改变其策略方向;支持建立有效的信息系统;并改变常见的误解,使之符合价值观,为制度的成功实施,并采取充分的激励制度。关键词:质量保证,质量保证体系,成功因素,阿尔及利亚公立大学。
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引用次数: 0
A Proposed Framework for Applying the National Standards of Quality Assurance in Higher Education in Sudan from the Teaching Staff’s Perspective - Faculties of Business Administration 从教学人员的角度看苏丹高等教育质量保证国家标准的建议框架——工商管理学院
Pub Date : 2017-08-01 DOI: 10.20428/AJQAHE.10.4.1
Alfateh Abdalrahim, Khedir Mohamed, M. Hamato, A. Abdo
This study aimed to clarify the importance of having national standards and their role in achieving quality, as well as establishing a framework for the actual application of national standards in quality assurance so as to achieve quality in higher education institutions. The researchers  followed a descriptive analytical method to achieve the objectives of the study and developed a questionnaire covering primary and secondary variables that have a role in the design of specific models to help in applying the national standards by the Sudanese universities. The questionnaire included one dependent variable; the effective application of national standards of quality assurance in higher education institutions, and the four main variables (independent) are: the national standards of quality assurance in higher education in Sudan, the standard of quality assurance, the standard of teaching and learning and the standard of scientific research and publication. The study revealed a number of conclusions: there were statistically significant differences in the extent of familiarity with the  national quality assurance standards in Sudan according to the academic rank of the  faculty members; there were also significant differences in the extent of compliance with the  national quality assurance standards in Sudan according to the academic rank of the faculty members; there was full agreement between the national standards for quality assurance in Sudan and the international standards for quality assurance; and  there were statistically significant differences in that the absence of specific models would have a negative impact on effective application of national standards of quality assurance in higher education in Sudan, according to the academic rank of the faculty members. Keywords: Quality, The program, Standards, University, Total quality management.
本研究旨在阐明制定国家标准的重要性及其在实现质量方面的作用,并建立一个在质量保证方面实际应用国家标准的框架,以实现高等教育机构的质量。研究人员采用了一种描述性分析方法来实现这项研究的目标,并编制了一份调查表,其中包括在设计具体模型方面起作用的主要和次要变量,以帮助苏丹大学应用国家标准。问卷包含一个因变量;国家质量保证标准在高等教育机构中的有效应用,四个主要变量(独立)是:苏丹高等教育质量保证国家标准、质量保证标准、教学标准和科学研究和出版标准。这项研究揭示了一些结论:根据教员的学术级别不同,对苏丹国家质量保证标准的熟悉程度在统计上有显著差异;在遵守苏丹国家质量保证标准的程度上,根据教员的学术级别也有很大的不同;苏丹质量保证的国家标准与质量保证的国际标准完全一致;根据教师的学术级别,在缺乏具体模式将对苏丹高等教育质量保证国家标准的有效应用产生负面影响方面存在统计学上的显著差异。关键词:质量,方案,标准,高校,全面质量管理。
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引用次数: 0
Obstacles to the Application of Administrative Process Engineering in Gaza Universities from the Faculty Members’ Perspective 从教师的角度看行政流程工程在加沙大学应用的障碍
Pub Date : 2017-08-01 DOI: 10.20428/AJQAHE.10.4.5
M. Assaf
The study aimed to identify the faculty members’ levels of assessment at Palestinian universities of the obstacles to the application of engineering of administrative processes ; and to find out whether there were statistically significant differences at the level of significance (α≤0.05) between the mean scores of assessment attributable to the variables: (college, academic rank, years of service). To achieve this, the researcher followed the descriptive method by using a questionnaire consisting of 36 items distributed into 4 areas: (technical, human, financial, administrative). The sample consisted of (95) faculty members from two universities (Al-Azhar and Islamia). The study revealed that the total degree of the respondents’ assessment of the obstacles to the application of engineering of administrative processes was (73.4%). The order of obstacles was as follows: i) financial, ii) human, iii) administrative and iv) technical obstacles. Further, there were no statistically significant differences at the level of significance (α≤0.05) between the mean scores of respondents’ assessment of the obstacles to the application of this method at the Palestinian universities that were attributed to these variables: (college, academic rank, years of service).The study recommended the need for allocating of adequate financial budgets, and the creation of a special unit in each university to be responsible for providing training on the concepts of reengineering administrative processes and linking them to quality and continuous improvement. Keywords: Administrative process engineering, Gaza governorates , Faculty members.
这项研究的目的是查明巴勒斯坦各大学教员对应用行政程序工程的障碍的评价等级;并考察各变量(大学、学术等级、服务年限)的评价均分在显著性水平上是否存在显著性差异(α≤0.05)。为了实现这一目标,研究人员采用了描述性的方法,使用了一份由36个项目组成的问卷,分为4个领域:(技术、人力、财务、行政)。样本包括来自两所大学(爱资哈尔大学和伊斯兰大学)的95名教员。研究表明,受访者对行政流程工程应用障碍的总体评估程度为(73.4%)。障碍的顺序如下:1)财政障碍;2)人力障碍;3)行政障碍;4)技术障碍。此外,受访者对巴勒斯坦大学应用该方法的障碍评估的平均得分之间没有统计学上的显著性差异(α≤0.05),这些差异归因于这些变量:(学院、学术等级、服务年限)。研究报告建议有必要拨出足够的财政预算,并在每一所大学设立一个特别单位,负责提供关于重新设计行政程序概念的培训,并将其与质量和持续改进联系起来。关键词:行政流程工程,加沙省,教师。
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引用次数: 0
Applying the Technology Acceptance Model to Analyze the Saudi University Students' Attitudes and Intentions toward Using E-learning in their Courses 运用技术接受模型分析沙特大学生在课程中使用E-learning的态度和意图
Pub Date : 2017-08-01 DOI: 10.20428/AJQAHE.10.4.2
N. Hassan, M. Melegy
This study aimed to analyze students' behavioral intentions to use e-learning in the kingdom of Saudi Arabia, and to examine the effectiveness of the technology acceptance model as a theoretical basis for understanding these behaviors. The researchers used analytical descriptive approach to identify the perceptions of a sample of (324) students in the Saudi government and private universities in the e-learning system. The researchers developed a questionnaire consisting of (29) items which covered nine main themes.The results of the field study showed the validity of the technology acceptance model as the theoretical background that would help in understanding and clarifying behavioral intentions of the students toward e-learning. The results showed that the behavioral intentions were affected by students' attitudes, personal standards and system accessibility, while they were not directly affected by perceived ease of use and expected benefits of the system. Also, the results showed that students' attitudes were affected by all variables, including expected benefits of the system, personal standards, system accessibility, ease of use and system effectiveness. The study recommended establishing of a center for teaching and learning within the university to present e-learning system and provide written instructions on that system and be responsible for the development of e-learning strategy. Also, the study recommended increasing self-efficacy for students in e-learning system, and providing more Courses in this system. It was also recommended that the department of e-learning system should help students to confirm or increase their positive perceptions toward e-learning system through developing more user-friendly and user-oriented e-learning content. Keywords: E-Learning, Technology acceptance model, Students' attitudes, Behavioral intentions, Saudi universities.
本研究旨在分析沙特阿拉伯王国学生使用电子学习的行为意向,并检验技术接受模型作为理解这些行为的理论基础的有效性。研究人员使用分析描述性方法来确定沙特政府和私立大学的324名学生对电子学习系统的看法。研究人员编制了一份由29个项目组成的问卷,涵盖了9个主题。实地研究结果显示,技术接受模型作为理论背景的有效性,有助于理解和厘清学生对网络学习的行为意图。结果表明,学生的行为意向受学生态度、个人标准和系统可及性的影响,而系统的感知易用性和预期收益对学生的行为意向没有直接影响。此外,结果显示,学生的态度受到所有变量的影响,包括系统的预期效益、个人标准、系统可访问性、易用性和系统有效性。研究建议在大学内部建立一个教与学中心,提供电子学习系统的书面指导,并负责制定电子学习策略。此外,研究建议提高学生在电子学习系统中的自我效能感,并在该系统中提供更多的课程。此外,亦建议电子学习系统系应透过开发更多以使用者为导向、以使用者为导向的电子学习内容,协助学生确认或增加他们对电子学习系统的正面认知。关键词:电子学习,技术接受模式,学生态度,行为意向,沙特大学
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引用次数: 0
Investigating the Availability of Quality Assurance Standards of Academic Programs in the Music Teacher Preparation Program- University of Jordan, from the Students’ Perspective 从学生的角度考察约旦大学音乐教师预备课程中学术课程质量保证标准的可得性
Pub Date : 2017-08-01 DOI: 10.20428/AJQAHE.10.4.8
Nedal Nsairat
This study aimed to find out how far quality assurance standards were applied in the music teacher preparation program at the University of Jordan, from the viewpoint of the students enrolled in the same program. The population of this study consisted of all the students (53) enrolled in the program , and majoring in music education and music performance. The study followed a descriptive analytical approach to collect the data. The study results revealed the extent of relevance of the BA program of preparing music teachers in the University of Jordan, which came as a result of applying each quality assurance standard in the program except the standard of facilities and equipment. In light of the findings, the study recommended that all those in charge of the educational process should pay more heed to certification programs of music teacher education. This should be done by designing and implementing programs to support this type of program, so as to be in conformity with quality assurance standards of music teacher education. Keywords: Preparation , Music teacher education , Standard , Quality assurance.
本研究旨在从约旦大学音乐教师预备课程的学生的角度,了解质量保证标准在约旦大学音乐教师预备课程中的应用程度。本研究的人口包括所有在音乐教育和音乐表演专业注册的学生(53人)。本研究采用描述性分析方法收集数据。研究结果揭示了约旦大学预备音乐教师学士学位课程的相关性程度,这是由于在课程中应用了除设施和设备标准外的各项质量保证标准。根据调查结果,该研究建议所有负责教育过程的人都应该更加重视音乐教师教育的认证计划。这需要通过设计和实施支持这类项目的方案来实现,从而符合音乐教师教育的质量保证标准。关键词:备考,音乐教师教育,标准,质量保证。
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引用次数: 0
Level of Quality Education Services and the Effect on Students’ Satisfactory: A Filed Study at Saida University – Algeria 优质教育服务水平及其对学生满意度的影响:阿尔及利亚赛达大学的实地研究
Pub Date : 2017-08-01 DOI: 10.20428/AJQAHE.10.4.3
Hamidi Zeggai, Mohammed Ouazani
This study aimed to determine the effect of the quality of services offered by Saida University– Algeria- on students’ satisfaction, using a scale of Service Performance (SERVPERF), which mainly focused on measuring the actual performance of the service provided to students. To achieve this objective, a questionnaire, consisting of (29) items, was developed and distributed to the study sample which consisted of 370 students.; The collected data was statistically analyzed using the (SPSS.V.20) statistical program. The study results showed that the degree of appreciation of the quality of services by students was on average, with an overall degree of 57.4%. The results also showed that students’ satisfaction of the quality of educational services at the University was on average, with an overall degree of 54%. There was also a statistically significant effect on the quality of educational services to the satisfaction of students of (0.05). Finally, the study proposed a number of recommendations the most important of which were that modern methods of dealing with students should be followed, including considering their needs and voices, and taking care of them, because they are the focus of all educational processes. Keywords: Quality of service, Teaching, Students’ satisfaction.
本研究旨在确定阿尔及利亚赛义达大学提供的服务质量对学生满意度的影响,使用服务绩效量表(SERVPERF),该量表主要侧重于衡量向学生提供的服务的实际绩效。为了实现这一目标,我们编制了一份包含29个项目的调查问卷,并将其分发给370名学生作为研究样本。使用(SPSS.V.20)统计程序对收集的数据进行统计分析。研究结果显示,学生对服务品质的欣赏程度为平均,整体程度为57.4%。调查结果还显示,学生对大学教育服务质量的满意度为平均水平,总体满意度为54%。教育服务质量对学生满意度的影响也有统计学意义(0.05)。最后,该研究提出了一些建议,其中最重要的是应遵循与学生打交道的现代方法,包括考虑他们的需求和声音,并照顾他们,因为他们是所有教育过程的焦点。关键词:服务质量,教学,学生满意度。
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引用次数: 1
Measurement and Comparison of Variance in the Performance of Algerian Universities using models of Returns to Scale Approach 运用规模回报模型对阿尔及利亚大学绩效差异的测量与比较
Pub Date : 2017-08-01 DOI: 10.20428/AJQAHE.10.4.6
Imane Bebba, Ilyes Ben Saci
This study aimed to measure and compare the performance of forty-seven Algerian universities, using models of returns to Scale approach, which is based primarily on the Data Envelopment Analysis  method. In order to achieve the objective of the study, a set of variables was chosen to represent the dimension of teaching. The variables consisted of three input variables, which were:  the total number of students  in the undergraduate level, students in the post graduate level and the number of permanent professors. On the other hand, the output variable was represented by the total number of students holding degrees of the two levels. Four basic models for data envelopment analysis method were applied. These were: (Scale Returns), represented by input-oriented and output-oriented constant returns and input-oriented and output-oriented  variable returns. After the analysis of data, results revealed that eight universities achieved full efficiency according to constant returns to scale in both input and output orientations. Seventeen universities achieved full efficiency according to the model of input-oriented returns to scale variable. Sixteen universities achieved full efficiency according to the model of output-oriented  returns to scale variable. Therefore, during the performance measurement, the size of the university, competition, financial and infrastructure constraints, and the process of resource allocation within the university  should be taken into consideration. Also, multiple input and output variables reflecting the dimensions of teaching, research, and community service should be included while measuring and assessing the performance of Algerian universities, rather than using two variables which do not reflect the actual performance of these universities. Keywords: Performance of Algerian Universities, Data envelopment analysis method , Constant returns to scale, Variable returns to scale, Input-orientation, Output-orientation.
本研究旨在衡量和比较阿尔及利亚47所大学的表现,使用规模回报方法模型,该方法主要基于数据包络分析方法。为了达到研究的目的,我们选择了一组变量来表示教学的维度。变量由三个输入变量组成,分别是:本科生总人数、研究生总人数和终身教授人数。另一方面,输出变量由持有两个级别学位的学生总数表示。应用了数据包络分析法的四个基本模型。它们是:(规模回报),由以投入和产出为导向的恒定回报和以投入和产出为导向的可变回报表示。数据分析结果表明,8所高校在投入和产出两个方向上都实现了规模报酬不变的充分效率。根据投入导向的规模回报变量模型,17所高校实现了完全效率。根据产出导向的规模回报变量模型,有16所高校实现了完全效率。因此,在绩效评估过程中,应考虑到大学的规模、竞争、财政和基础设施的约束以及大学内部资源配置的过程。此外,在衡量和评估阿尔及利亚大学的表现时,应该包括反映教学、研究和社区服务维度的多个输入和输出变量,而不是使用两个不能反映这些大学实际表现的变量。关键词:阿尔及利亚高校绩效,数据包络分析法,规模不变收益,规模可变收益,投入导向,产出导向
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引用次数: 0
The Relationship between Administrative Innovation and Competitive Advantage in Yemeni Private Universities 也门私立大学行政创新与竞争优势的关系
Pub Date : 2017-05-30 DOI: 10.20428/AJQAHE.10.3.8
Murad Al-nashmi
The study aimed to identify the relationship of administrative innovation to achieve competitive advantage in private universities in Yemen. The researchers used quantitative method to answer the questions of the study and used a questionnaire for collecting data about the variables of the study: administrative innovation and competitive advantage. The results of the statistical analysis showed a positive significant relationship between three dimensions of administrative innovation (innovation climate, innovative behavior, implementation of innovation) and competitive advantage in private universities in Yemen. The correlation was (0.72) at the significant level of (0.05); however, there was no relationship between innovative capabilities and competitive advantage. The study results showed that the universities which encourage the adoption of administrative innovation have a better chance to achieve sustainable competitive advantage which cannot be overtaken. Keywords: Administrative innovation, Competitive advantage, Private universities.
本研究旨在探讨也门私立大学行政创新与竞争优势的关系。研究人员采用定量方法回答了研究中的问题,并使用问卷收集了研究变量:行政创新和竞争优势的数据。统计分析结果显示,也门私立大学行政创新的三个维度(创新氛围、创新行为、创新实施)与竞争优势之间存在显著正相关。相关性为0.72,显著水平为0.05;而创新能力与竞争优势之间不存在相关关系。研究结果表明,鼓励实施行政创新的高校更有可能获得不可超越的可持续竞争优势。关键词:行政创新;竞争优势;民办高校
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引用次数: 0
Motivations to Enroll in Education Graduate Programs in Jordan: A Qualitative Field Study at Yarmouk University 在约旦注册教育研究生课程的动机:耶尔穆克大学的定性实地研究
Pub Date : 2017-05-29 DOI: 10.20428/AJQAHE.10.3.7
Mohammad Asiri, M. Alqudah
The present study aimed to identify the causes and motives of Yarmouk University students to enroll in graduate programs of educational disciplines in Jordan. Ten students (6 males and 4 females) participated in the study. The study used qualitative research method by means of in-depth interviews during which the participants were given various open questions in each session so as to express their views about the issue under investigation. After the analysis of participants’ responses, it was found that they focused on the following motives: career advancement; creation of wider job opportunities; social motivation, which focuses on improving the social status; formation of social relationships; friends and family’s encouragement to pursue graduate studies. Then economic motives were brought in by the participants, who believed that to get a graduate degree would increase their income, career promotion, personal living standards, and job opportunities abroad. The results also pointed to the role of psychological motivation for admission to the College of Graduate Studies. This would provide psychological stability and satisfaction, and self-esteem. There was also a reference to the admission policies at universities which became more flexible than before, whereby standards have also changed. This made admission more open than before, which encouraged more students to apply to graduate programs. They also added that in view of these standards and policies, it is clear that more students will apply to the graduate programs in the future; and other new disciplines would be opened in the future as well. Keywords: Motivations of enrollment, Graduate studies, Programs, Educational disciplines, Qualitative study, Yarmouk University, Jordan.
本研究旨在探讨雅穆克大学学生在约旦攻读教育学科研究生课程的原因和动机。10名学生(男6名,女4名)参与了研究。本研究采用定性研究的方法,通过深度访谈的方式,在每一阶段向参与者提出各种开放性问题,以表达他们对所调查问题的看法。通过对参与者反馈的分析,发现他们主要关注以下动机:职业发展;创造更广泛的就业机会;社会动机,侧重于提高社会地位;社会关系的形成;朋友和家人鼓励我继续深造。然后,参与者引入了经济动机,他们认为获得研究生学位会增加他们的收入、职业晋升、个人生活水平和在国外的工作机会。研究结果还指出了心理动机在研究生院录取中的作用。这将提供心理上的稳定和满足,以及自尊。还有人提到大学的录取政策比以前更加灵活,因此标准也发生了变化。这使得招生比以前更加开放,这鼓励了更多的学生申请研究生课程。他们还补充说,鉴于这些标准和政策,很明显,未来将有更多的学生申请研究生课程;未来还将开设其他新的学科。关键词:入学动机,研究生学习,项目,教育学科,质性研究,耶尔穆克大学,约旦
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引用次数: 0
期刊
The Arab Journal For Quality Assurance in Higher Education
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