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Community-based Organizations and Issues in Community Development in an Era Constant Change 不断变化的时代,社区组织与社区发展中的问题
Pub Date : 2019-07-20 DOI: 10.15341/jbe(2155-7950)/07.10.2019/001
T. Thomas, B. Legesse, Cihat Gunden
The failure of top-down categorical approaches for generating solutions to many local problems has led to the adoption of alternate approaches. Many scholars believe that a confluence of local and global forces have generated complex problems, which call for new approaches to problem solving. Previously, the top-down approach relied entirely on the knowledgeable elite. Communities were seen as passive study subjects and information flow was one way only- from knowledgeable elites to the less knowledgeable community agents or community-based organization acting on behalf of communities. The objectives of this study are to provide a review of governance as a means of organizing community action to address community problems in the Black Belt Region (BBR) of the Southeastern United States, and an assessment of community problems in the BBR from the perspectives of community-based organizations (CBOs). Data was collected from CBOs via a telephone survey in eleven Southeastern states and via listening sessions conducted with CBOs in 9 Southeastern states. The study provides valuable insight regarding the challenges faced by these organizations and strategies they employ in adapting to serve their communities.
自上而下的分类方法无法解决许多地方问题,因此不得不采用替代方法。许多学者认为,地方和全球力量的汇合产生了复杂的问题,需要新的方法来解决问题。以前,自上而下的方法完全依赖于知识渊博的精英。社区被视为被动的研究对象,信息流只是单向的——从知识渊博的精英到知识贫乏的社区代理人或代表社区的社区组织。本研究的目的是回顾美国东南部黑带地区(BBR)治理作为组织社区行动解决社区问题的一种手段,并从社区组织(cbo)的角度评估黑带地区的社区问题。通过对东南部11个州的cbo进行电话调查和对东南部9个州的cbo进行聆听会议,从cbo那里收集数据。该研究为这些组织所面临的挑战和他们在适应服务社区时所采用的策略提供了有价值的见解。
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引用次数: 0
Veracity Versus Illusion in the Contents of an Initial Course in Statistics 统计学入门课程内容的真实性与虚妄
Pub Date : 2019-07-20 DOI: 10.15341/jbe(2155-7950)/07.10.2019/002
J. Abril, María de las Mercedes Abril
Without Statistics it would be impossible to give a satisfactory explanation to a large number of human events, and without it, it would be absolutely impossible to foresee them in all their scope, to guide the criteria with which they are to be judged, to take in time the most conducive measures to avoid or accelerate them, to keep them unchanged or to modify them. It is our main goal to analyze some of the current contents of many initial courses of Statistics as they should be changed and be updated immediately. A very important point to take into account is that this type of course is usually in some cases the first and sometimes the only course of statistics that students see during their degree training. We have the responsibility to offer the best and most up to date material, thus fulfilling the premise that universities should always be at the forefront of knowledge.
没有统计,就不可能对大量的人类事件给出令人满意的解释;没有统计,就绝对不可能预见到这些事件的全部范围,指导判断这些事件的标准,及时采取最有利的措施来避免或加速这些事件的发生,使它们保持不变或改变它们。我们的主要目标是分析许多统计学初始课程的一些当前内容,因为它们应该立即进行更改和更新。需要考虑的一个非常重要的一点是,在某些情况下,这类课程通常是学生在学位培训中看到的第一个,有时是唯一的统计学课程。我们有责任提供最好和最新的材料,从而实现大学应该始终走在知识前沿的前提。
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引用次数: 0
The Moderating Effects of Service Innovation on Relationship Quality 服务创新对关系质量的调节作用
Pub Date : 2019-07-20 DOI: 10.15341/jbe(2155-7950)/07.10.2019/005
H. Yeh
Nowadays, relationship marketing (RM) has become one of the most widely discussed marketing theories. In addition to achieving consensus, the most important result of RM is the retention of customers. However, it has not been theorized and discussed in terms of the effect of service innovation on the quality of relationships. This study empirically identifies the important service indications in marketing, i.e., customer value, satisfaction, trust, and loyalty and the developing path among these indicators. Additionally, thestudy also shows that good customer experience, quality of interaction, and innovative services can strengthen the path to developing customer loyalty.
目前,关系营销已成为讨论最为广泛的营销理论之一。除了达成共识之外,RM最重要的结果是客户的保留。然而,在服务创新对关系质量的影响方面,还没有理论化和讨论。本研究实证识别了营销中重要的服务指标,即顾客价值、满意度、信任和忠诚度,以及这些指标之间的发展路径。此外,本研究亦显示良好的顾客体验、互动品质及创新服务均能强化顾客忠诚度的发展路径。
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引用次数: 0
User Experience Tracking and Driver Analysis to Increase the Net Promotes Score for an Internal Social Media Platform 用户体验跟踪和驱动因素分析,提高内部社交媒体平台的净推广得分
Pub Date : 2019-07-20 DOI: 10.15341/jbe(2155-7950)/07.10.2019/003
T. Ruf
An international company operates an internal social media platform for communication and collaboration between employees. Employee satisfaction for the internal social network is regularly determined by the Net Promoter Score (NPS). The determined NPS represents the central performance indicator for the platform, which is communicated to the management. The values determined for the NPS were not satisfactory in the past. From an economic point of view, high investments were made for the integration of the platform. In addition, six-figure costs are incurred annually for operation and software licenses. Therefore, the improvement of the NPS is in the focus of all participants. Through user experience tracking and derivation of driver factors it is possible to find out which factors have the most significant influence on employee satisfaction in order to identify appropriate measures to improve the NPS.
一家跨国公司运营着一个内部社交媒体平台,用于员工之间的沟通和协作。员工对内部社交网络的满意度通常由净推荐值(NPS)决定。确定的NPS代表平台的中心绩效指标,并传达给管理层。过去为国民年金计划所确定的数值并不令人满意。从经济角度来看,平台的整合投入很高。此外,每年的运营和软件许可费用达到六位数。因此,改善NPS是所有参与者关注的焦点。通过用户体验跟踪和驱动因素的推导,可以找出哪些因素对员工满意度的影响最显著,从而确定适当的措施来提高NPS。
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引用次数: 0
Assessing Border Community Readiness for Health Management Prior to the Special Border Economic Zone in Thailand: A Case Study of Sadao District Songkhla Province, Thailand 评估边境社区在泰国边境经济特区之前的卫生管理准备:以泰国宋卡省萨道区为例
Pub Date : 2019-07-20 DOI: 10.15341/jbe(2155-7950)/07.10.2019/009
S. Nima, V. Chongsuvivatwong, P. Sutheravut
Community readiness (CR) refers to the degree to which a community is ready to take an action to address a health issue. Since 2015, the establishment of Special Economic Zones (SEZ) has already carried on in Thai-Malay border. The present study was conducted by using a 2-phased-mixed-methods, aiming to assess the level of CR and preparation and to develop community health management model prior to SEZ in Sadao district, Songkhla province. Data were collected by questionnaires in 450 local people by simple random sampling. An in-depth interview followed by a focus groups discussion was then performed in purposive selected 150 participants, during December 2017-April 2018. The data was finally analyzed by descriptive statistics and content analysis. Overall community readiness scores ranged from 5.85 to 7.01 on a 10-point scale. The mean readiness score, 6.28 (SD = 0.44) corresponds with an initiation level of readiness which referred to an action plan is established, and early steps are being taken by leadership to address the issue. Main features of the health management model for SEZ was established by community stakeholders as following: (1) community participation (2) network strengthening (3) knowledge and management (4) communication and (5) healthy public policy approach. These findings indicated that they display a slightly high of CR level. In the next step, targeted capacity building activities will be promoted to archive the health model to SEZ for sustainability.
社区准备程度(CR)是指一个社区为解决某一卫生问题而准备采取行动的程度。自2015年以来,泰马边境地区的经济特区建设已经开始进行。本研究采用两阶段混合方法,旨在评估宋卡省萨道区经济特区前社区卫生管理水平和准备情况,并建立社区卫生管理模式。采用简单随机抽样的方式,对450名当地居民进行问卷调查。在2017年12月至2018年4月期间,对150名参与者进行了深入访谈,然后进行了焦点小组讨论。最后对数据进行描述性统计和内容分析。整体社区准备得分在5.85到7.01之间,满分为10分。准备就绪的平均得分为6.28 (SD = 0.44),与准备就绪的初始水平相对应,这意味着制定了行动计划,领导层正在采取早期步骤来解决问题。经济特区健康管理模式的主要特征是由社区利益相关者建立的:(1)社区参与;(2)加强网络;(3)知识和管理;(4)沟通;(5)健康的公共政策途径。这些结果表明他们表现出稍高的CR水平。下一步,将促进有针对性的能力建设活动,将卫生模式存档到经济特区,以实现可持续性。
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引用次数: 0
Sustainability in Business: A Millennials’ Perspective 商业中的可持续发展:千禧一代的视角
Pub Date : 2019-06-28 DOI: 10.17265/1548-6583/2019.06.002
Andrea Valente, David Atkinson
The detrimental effect mankind has on the planet continues, with its ability to produce far more than can be consumed is resulting in unmanageable effects to the earth (Senge, 1990). Achieving a performance advantage while not causing destructive effects is the new challenge. Consequently, considering the UN's sustainable development goals (SDGs), this study investigated how environmental, social and governance factors (ESG) could contribute to a better financial performance for multinational companies. Due to the ecological, economic, and social consequences of business (Mebratu, 1998) it has never been more important for society to lean towards sustainable practices (Brune, 2016). As new challenges emerge, new concepts of how to deal with them evolve, including the concept of “sustainable development” as a foundation to management thinking and descision making. Private businesses are a key component in acheiveing the UN's desired sustainable view, as they can help to fill the $3tn annual investment gap expected to be needed across the next 15 years (Earley, 2016). As a generation, millennials have a critical role to play in achieving a sustainable furture. Millennials are the next group of business thinkers and decisions makers. Based on research conducted by this study, eight out of ten London based millennials acknowledged the private sector has a critical role in helping to achieve a sustainable future for all. However, fewer than three in ten millennials actually believe that private businesses will take action, instead continuing to place their short-term profitability mindset ahead of sustainability (Tuffrey, 2016). With a world population of 50% under the age of 30 (WEF, 2017), and with millennials continuing to become more conscious of trends which affect the planet and their future, the expectation of businesses to act sustainably seems to be rising. This study confirmed a multitude of ways to increase business performance sustainably, such as driving sales by targeting consumers’ increasing willingness to pay a premium for sustainable goods. A questionnaire supported this approach by confirming that 9 out of 10 millennial Londoners acknowledged that action on climate-change should be the responsibility of both individuals and private businesses. However, a smaller amount, only 4 out of 10 millennials surveyed, were willing to contribute by shifting their purchasing-behaviour, to more sustainable products, if prices were higher. Further to this, if a product was found to be unethical, the data collected showed 75% of millennials would take action by looking for a competitor or leaning towards an alternative (30% of those surveyed). Consequently the results suggest millennials expect the private sector to step up and deliver sustainable products at competitive prices in order to truely help.
人类对地球的有害影响仍在继续,其生产能力远远超过其消费能力,对地球造成了无法控制的影响(Senge, 1990)。在不造成破坏性影响的情况下实现性能优势是新的挑战。因此,考虑到联合国的可持续发展目标(sdg),本研究调查了环境、社会和治理因素(ESG)如何有助于跨国公司更好的财务绩效。由于商业的生态、经济和社会后果(Mebratu, 1998),社会向可持续实践倾斜从未如此重要(Brune, 2016)。随着新挑战的出现,如何应对这些挑战的新概念也随之产生,其中包括作为管理思维和决策基础的“可持续发展”概念。私营企业是实现联合国期望的可持续发展观点的关键组成部分,因为它们可以帮助填补未来15年预计需要的3万亿美元年度投资缺口(Earley, 2016)。作为一代人,千禧一代在实现可持续发展的未来方面发挥着关键作用。千禧一代是下一批商业思想家和决策者。根据这项研究进行的研究,80%的伦敦千禧一代承认私营部门在帮助实现所有人的可持续未来方面发挥着关键作用。然而,不到十分之三的千禧一代实际上认为私营企业会采取行动,而不是继续将短期盈利的心态置于可持续性之前(Tuffrey, 2016)。世界上有50%的人口年龄在30岁以下(世界经济论坛,2017年),千禧一代越来越意识到影响地球及其未来的趋势,对企业采取可持续行动的期望似乎在上升。这项研究证实了多种可持续地提高企业绩效的方法,例如,通过瞄准消费者越来越愿意为可持续产品支付溢价来推动销售。一份调查问卷证实,十分之九的千禧一代伦敦人承认,应对气候变化的行动应该是个人和私营企业共同的责任。然而,在接受调查的千禧一代中,只有10人中有4人愿意在价格更高的情况下改变购买行为,购买更可持续的产品。此外,如果一款产品被发现是不道德的,收集的数据显示,75%的千禧一代会采取行动,寻找竞争对手或倾向于替代产品(占受访者的30%)。因此,调查结果表明,千禧一代希望私营部门能够加快步伐,以具有竞争力的价格提供可持续的产品,以便真正提供帮助。
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引用次数: 4
The Study of Strategy for the Development of Ying Charoen Market to Become Environment-Friendly Market 英查伦市场向环境友好型市场发展的策略研究
Pub Date : 2019-06-28 DOI: 10.17265/2328-2185/2019.06.007
Narumol Tumwattana, Supoj Sang-Ngern, Phanupong Samart, Kannaphat Nithiwaraphakun
The results of using microorganism to clean appliances and buildings show that it was a highly efficient method. The researcher found that microorganism was more human and animal friendly than chemicals, and was good for environment as well. Ying Charoen Market was constructed in the year 1955, so it has existed for more than 63 years. The market has all kinds of food and has been a food center for people living in Northern Bangkok for a long time. Thus, it is not surprising that the market is also the center of people, garbage, and pollution, which produce negative effects on the environment. The research population consists of stakeholders (owner, managers, employees, suppliers, vendors and consumers) in Ying Charoen market. In details, there are 1,512 vendors in the market, which can be classified into 15 groups according to the main types of products. This study used mixed methods of methodology, in particular, exploratory sequential method. It was a qualitative research and an action participatory research. The objectives were to study the current condition, context, factors, and problems of Ying Charoen Market that are related with the environment, and to establish strategies for developing Ying Charoen Market to become environment-friendly. The data were analyzed by content analysis. The results expected from this research is to have a guidance for producing the strategy of environment management, which will lead to the participation of related people, lower cost in the long term, and good health for employees, vendors and consumers in the market, as well as positive effects on the environment in general. In addition, the research is piloting the service of how to operate business in environment-friendly way. It is also a model for other markets or enterprises all over the country, presenting them how to manage their business to become sustainable and environment-friendly.
利用微生物对家电和建筑物进行清洁的结果表明,这是一种高效的清洁方法。研究人员发现,微生物比化学物质对人类和动物更友好,对环境也有好处。盈正大市场始建于1955年,至今已有63年的历史。市场上有各种各样的食物,长期以来一直是曼谷北部居民的美食中心。因此,市场也是人、垃圾和污染的中心,这对环境产生负面影响也就不足为奇了。研究人群包括盈亏市场的利益相关者(所有者、经理、员工、供应商、销售商和消费者)。具体来说,市场上有1512家供应商,根据主要产品类型可以分为15类。本研究采用混合方法,特别是探索性序贯方法。这是一项定性研究和行动参与性研究。目的是研究英伦市场与环境相关的现状、背景、因素和问题,并制定英伦市场的环境友好发展策略。采用内容分析法对数据进行分析。本研究的预期结果是对环境管理战略的制定具有指导意义,这将导致相关人员的参与,长期降低成本,并为市场上的员工,供应商和消费者带来良好的健康,以及对一般环境的积极影响。此外,该研究正在试行如何以环境友好的方式经营业务的服务。它也为全国其他市场或企业提供了一个模式,向他们展示了如何管理他们的业务,以实现可持续发展和环境友好。
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引用次数: 0
Microfinance for the Poor in Viet Nam 为越南穷人提供小额信贷
Pub Date : 2019-06-20 DOI: 10.15341/jbe(2155-7950)/06.10.2019/006
H. Nguyen
Most of the research on hunger elimination and poverty reduction in the global scope as well as in Vietnam shows that microfinance is an effective tool which has been successfully applied in many countries for the purpose of fighting against poverty and hunger. In general, the performance of hunger elimination and poverty reduction in Vietnam has gained impressive achievements in accordance with proposed Millennium Development Goals. However, the efficiency of microfinance service for the poor is still inadequate. Together with success in the innovation of legal framework, microfinance market becomes busy but in a muddle, with the principles in which the market is still governed by subsidiary lending mechanism. In addition, Vietnam microfinance system is still at a start in comparison with the regional and international standard. The writer would like to share his opinions and propose some solutions and recommendations in order to support microfinance organizations to stably operate and to help the poor in Vietnam for a long time and in a sustainable manner.
全球范围内以及越南的大部分关于消除饥饿和减贫的研究表明,小额信贷是一种有效的工具,在许多国家已经成功地应用于消除贫困和饥饿的目的。总体而言,越南在消除饥饿和减少贫困方面取得了令人印象深刻的成就,符合拟议的千年发展目标。然而,为穷人提供小额信贷服务的效率仍然不足。随着法律框架创新的成功,小额信贷市场变得忙碌而混乱,其原则仍然是由附属贷款机制支配。此外,与地区和国际标准相比,越南的小额信贷体系还处于起步阶段。作者想分享他的观点,并提出一些解决方案和建议,以支持小额信贷组织稳定运作,并长期可持续地帮助越南的穷人。
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引用次数: 0
Territorial Ground of Educational Economy 教育经济的地域基础
Pub Date : 2019-06-20 DOI: 10.15341/jbe(2155-7950)/06.10.2019/007
A. Levintov
Currently, there is a transition from the production economy to the intellectual, including the economy of education. In place of competition as the dominant relations of economic entities comes partnership and cooperation. Education is now viewed as an activity. The pursuit of learning is primarily the emergence of human's inner humanity, a person’s artificializing and in this sense, the whole education and the development are only applicable to that person. The resource of education is education itself. It is based on two austerities — diligence (industry) and discipline. There are several laws of activity arrangement. The territorial typology of universities includes city, local, regional, national and world universities.
当前,我们正经历着从生产经济向知识经济的转变,包括教育经济。伙伴关系和合作关系取代了竞争关系作为经济实体的主导关系。教育现在被看作是一种活动。学习的追求首先是人的内在人性的显现,是人的人格化,从这个意义上说,整个教育和发展只适用于这个人。教育的资源就是教育本身。它基于两种苦行——勤奋(勤勉)和纪律。活动安排有几个规律。大学的地域类型包括城市大学、地方大学、区域大学、国家大学和世界大学。
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引用次数: 0
Automobile Insurance: Analysis of the Impact of a Premium Change on the Behavior of Insured at the Time of Subscription and Termination 汽车保险:保费变动对投保和终止时被保险人行为的影响分析
Pub Date : 2019-06-20 DOI: 10.15341/jbe(2155-7950)/06.10.2019/003
Zakaria Rouaine, M. Jerry, Ahlam Qafas
the subscription of an insurance contract allows an individual to take precautions against the repercussions of hazards and fortuitous events affecting their person or property. In return for this insurance policy, the insured pays a contribution at the beginning of the coverage period, while the insurer may have to provide a service if a certain type of damage occurs during the period in question. While the insurance market acts both on the insured by being able to induce him to terminate his insurance contract, in the case of excessive prices to those of other insurers, and on the insurer by forcing him to a certain extent to make his insurance premiums tolerable. It therefore appears that the insurance premium risk threatens the competitiveness of insurers on the insurance market and the termination of policyholders at the end of the contract term. By choosing to work on automobile insurance market, which is becoming increasingly competitive, as precise premium pricing is a major challenge for each insurer. The aim of this work is to study the sensitivity of insured persons to positives changes in automobile insurance premiums at the end of the contract.
签订保险合同允许个人采取预防措施,以防止影响其人身或财产的危险和意外事件的后果。作为这份保险单的回报,被保险人在保险期间开始时支付一笔费用,而如果在保险期间发生某种类型的损害,保险人可能必须提供服务。而保险市场既对被保险人起作用,在价格高于其他保险人的情况下,诱使他终止保险合同,又对保险人起作用,迫使他在一定程度上使他的保险费可以承受。因此,保险费风险似乎威胁到保险公司在保险市场上的竞争力,并威胁到投保人在合同期限结束时的终止。通过选择在竞争日益激烈的汽车保险市场工作,因为精确的保费定价是每个保险公司的主要挑战。这项工作的目的是研究被保险人对汽车保险费在合同结束时的积极变化的敏感性。
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引用次数: 0
期刊
Kinerja Journal of Business and Economics
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