Pub Date : 2019-09-22DOI: 10.15341/jbe(2155-7950)/09.10.2019/010
Umbas Krisnanto, Conny Marpaung
This study aims to determine and analyze the influence of Service Quality and Customer Satisfaction on Customer Loyalty in Jabodetabek Commuter Line. The sample of this study was 50 people. Methods of collecting data by distributing questionnaires. Data analysis using the analysis used is simple linear regression, t test and coefficient of determination. The results showed 1) Service Quality has a positive and significant effect on Customer Loyalty in Jabodetabek Commuter Line, with a significance level of 0.048; and supported by the results of hypothesis testing with a t-count value of 4.433 > t-table value of 1.95, with a significance of 0.048 or < 0.05; 2) Customer Satisfaction positive and significant effect on Customer Loyalty in Jabodetabek Commuter Line, with a level significance of 0,000; and supported by the results of hypothesis testing with a t-count value of 4,969 > t-table value of 1.95, with a significance of 0,000 or < 0.05, 3) Service quality and Customer Satisfaction have a positive and significant effect on Customer Loyalty in Jabodetabek Commuter Line, with a significance level of 0,000. This means that the hypothesis H0 is rejected and Ha is accepted so that it can be concluded that service quality and customer satisfaction together have a positive and significant effect on customer loyalty in Jabodetabek Commuter Line.
{"title":"Maintaining Customer Loyalty by Intensifying Service Quality and Customer Satisfaction in Commuter Line Jabodetabek","authors":"Umbas Krisnanto, Conny Marpaung","doi":"10.15341/jbe(2155-7950)/09.10.2019/010","DOIUrl":"https://doi.org/10.15341/jbe(2155-7950)/09.10.2019/010","url":null,"abstract":"This study aims to determine and analyze the influence of Service Quality and Customer Satisfaction on Customer Loyalty in Jabodetabek Commuter Line. The sample of this study was 50 people. Methods of collecting data by distributing questionnaires. Data analysis using the analysis used is simple linear regression, t test and coefficient of determination. The results showed 1) Service Quality has a positive and significant effect on Customer Loyalty in Jabodetabek Commuter Line, with a significance level of 0.048; and supported by the results of hypothesis testing with a t-count value of 4.433 > t-table value of 1.95, with a significance of 0.048 or < 0.05; 2) Customer Satisfaction positive and significant effect on Customer Loyalty in Jabodetabek Commuter Line, with a level significance of 0,000; and supported by the results of hypothesis testing with a t-count value of 4,969 > t-table value of 1.95, with a significance of 0,000 or < 0.05, 3) Service quality and Customer Satisfaction have a positive and significant effect on Customer Loyalty in Jabodetabek Commuter Line, with a significance level of 0,000. This means that the hypothesis H0 is rejected and Ha is accepted so that it can be concluded that service quality and customer satisfaction together have a positive and significant effect on customer loyalty in Jabodetabek Commuter Line.","PeriodicalId":31279,"journal":{"name":"Kinerja Journal of Business and Economics","volume":"76 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83849175","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-09-22DOI: 10.15341/jbe(2155-7950)/09.10.2019/002
A. Sugie
Solidarity economy theory has challenged the ideology and agenda of neoliberalism since the 1980s. However, are the two theories always opposed? For example, microcredit is often assessed positively as a practice of solidarity economy because it targets beneficiaries who are generally excluded or marginalised from a traditional financial infrastructure and enhances solidarity and reciprocity between people. However, other researchers have criticised it as an instrument for promoting and sustaining neoliberal politico-economic restructuring. This paper examines whether microcredit is part of solidarity economy or neoliberalism, using concrete examples of microcredit operations in rural Bangladesh. The following two questions will be addressed, as the tenets and effects of microcredit are judged, as supporting solidarity economy or neoliberalism. (i) Are microcredit services largely provided to economically or/and socially disadvantaged people? (ii) What relationships are built in local society, including microfinance institutions, through microcredit? This paper addresses these questions in field-based micro-level case studies and field data. In this examination, the paper will demonstrate and discuss articulation of the solidarity economy and neoliberalism, as well as how the effects of microcredit can be enhanced as a part of the solidarity economy instead of being an item on the neoliberal agenda.
{"title":"Solidarity Economy Versus Neoliberalism? Microcredit in Rural Bangladesh","authors":"A. Sugie","doi":"10.15341/jbe(2155-7950)/09.10.2019/002","DOIUrl":"https://doi.org/10.15341/jbe(2155-7950)/09.10.2019/002","url":null,"abstract":"Solidarity economy theory has challenged the ideology and agenda of neoliberalism since the 1980s. However, are the two theories always opposed? For example, microcredit is often assessed positively as a practice of solidarity economy because it targets beneficiaries who are generally excluded or marginalised from a traditional financial infrastructure and enhances solidarity and reciprocity between people. However, other researchers have criticised it as an instrument for promoting and sustaining neoliberal politico-economic restructuring. This paper examines whether microcredit is part of solidarity economy or neoliberalism, using concrete examples of microcredit operations in rural Bangladesh. The following two questions will be addressed, as the tenets and effects of microcredit are judged, as supporting solidarity economy or neoliberalism. (i) Are microcredit services largely provided to economically or/and socially disadvantaged people? (ii) What relationships are built in local society, including microfinance institutions, through microcredit? This paper addresses these questions in field-based micro-level case studies and field data. In this examination, the paper will demonstrate and discuss articulation of the solidarity economy and neoliberalism, as well as how the effects of microcredit can be enhanced as a part of the solidarity economy instead of being an item on the neoliberal agenda.","PeriodicalId":31279,"journal":{"name":"Kinerja Journal of Business and Economics","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78564095","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-09-22DOI: 10.15341/jbe(2155-7950)/09.10.2019/011
Lucia Švábová, Vladimir Borik, M. Durica, Johanna Grudin
Active labour market policy interventions are vide used tool of a government against unemployment. One of the most frequently used intervention for young jobseekers in Slovakia is a Contribution for Graduate practice. This measure is intended for young unemployed jobseekers as a tool of gaining first contact with the open labour market and with potential employer and gaining first work experiences. In this paper we present a qualitative survey of Graduate practice that was made as an ex-post evaluation of this intervention by its participants in Slovakia. This evaluation of the intervention was carried out at the request of the European Commission not only in Slovakia but also in several countries of the European Union. The qualitative evaluation, as a part of this rigorous intervention evaluation, provides feedback from the real intervention participants and brings some suggestions to improve the parameters and conditions of Graduate practice intervention and its realization. These improvements are useful not only for participants themselves, for companies in which young graduates are employed but also for the state budget in the form of returned or saved invested funds because of better functioning of the intervention. Based on the results of this feedback from its real participants, some parameters, conditions and details of the Graduate practice intervention have been changed and added in Slovakia.
{"title":"Qualitative Survey of Graduate Practice — An Intervention for Young Unemployed Jobseekers in Slovakia","authors":"Lucia Švábová, Vladimir Borik, M. Durica, Johanna Grudin","doi":"10.15341/jbe(2155-7950)/09.10.2019/011","DOIUrl":"https://doi.org/10.15341/jbe(2155-7950)/09.10.2019/011","url":null,"abstract":"Active labour market policy interventions are vide used tool of a government against unemployment. One of the most frequently used intervention for young jobseekers in Slovakia is a Contribution for Graduate practice. This measure is intended for young unemployed jobseekers as a tool of gaining first contact with the open labour market and with potential employer and gaining first work experiences. In this paper we present a qualitative survey of Graduate practice that was made as an ex-post evaluation of this intervention by its participants in Slovakia. This evaluation of the intervention was carried out at the request of the European Commission not only in Slovakia but also in several countries of the European Union. The qualitative evaluation, as a part of this rigorous intervention evaluation, provides feedback from the real intervention participants and brings some suggestions to improve the parameters and conditions of Graduate practice intervention and its realization. These improvements are useful not only for participants themselves, for companies in which young graduates are employed but also for the state budget in the form of returned or saved invested funds because of better functioning of the intervention. Based on the results of this feedback from its real participants, some parameters, conditions and details of the Graduate practice intervention have been changed and added in Slovakia.","PeriodicalId":31279,"journal":{"name":"Kinerja Journal of Business and Economics","volume":"71 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76434686","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-09-22DOI: 10.15341/jbe(2155-7950)/09.10.2019/004
Chiara Acciarini
The advent of the Internet has revolutionized the way companies create value. Recent studies have been focused on the concept of value creation in order to explain the benefits related to the e-business strategies. However, once the value is created, how the parties involved in the transaction protect this value? In addition, what is the moderation effect of the digitalization in the processes of value creation and value appropriation? I examine Booking, an Online Travel Agency (OTA) operating in the travel & tourism industry with the aim to investigate the impact of digitalization. The implications are drawn to enrich the theory of value creation and appropriation and to provide the managerial community with practical knowledge related to partnership strategies.
{"title":"The Role of Digitalization in Value Creation and Appropriation in Travel & Tourism: The Case of Booking","authors":"Chiara Acciarini","doi":"10.15341/jbe(2155-7950)/09.10.2019/004","DOIUrl":"https://doi.org/10.15341/jbe(2155-7950)/09.10.2019/004","url":null,"abstract":"The advent of the Internet has revolutionized the way companies create value. Recent studies have been focused on the concept of value creation in order to explain the benefits related to the e-business strategies. However, once the value is created, how the parties involved in the transaction protect this value? In addition, what is the moderation effect of the digitalization in the processes of value creation and value appropriation? I examine Booking, an Online Travel Agency (OTA) operating in the travel & tourism industry with the aim to investigate the impact of digitalization. The implications are drawn to enrich the theory of value creation and appropriation and to provide the managerial community with practical knowledge related to partnership strategies.","PeriodicalId":31279,"journal":{"name":"Kinerja Journal of Business and Economics","volume":"46 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76316700","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-09-22DOI: 10.15341/jbe(2155-7950)/09.10.2019/012
José Félix Mendiguren
The trans phenomenon is part of the Spanish social life, its diffusion and its treatment by different media becoming more and more explicit. The publication of news, emission of debate programs, documentaries, books and articles of opinion or study, in which the situation of trans people is addressed, is not sporadic. The social, political and cultural transformations that have taken place during the process of establishing and consolidating a parliamentary democracy in our country have contributed to this. In this context, the greater presence and prominence of girls and boys who are dissatisfied with their assigned gender has generated an acceptance on the part of their families, constituting associations to defend the rights of their daughters and sons. For this the requirement of legislative policies that contemplate the agreements of the Convention on the Rights of the Child, and its legislative application in the Spanish territory, will be the basis to promote legislative initiatives in the various autonomous communities that exceed the established in the law 3/2007 regarding the trans question. These autonomous laws have been approved and are valued from family associations in an unequal manner, while still claiming a law of state implementation. This, together with their daily work, will be what will shape the analysis of this text.
{"title":"A Valorative Approximation on the Legislative Policies in Spain to the Reality of Girls and Children Disconforms with the Assigned Gender","authors":"José Félix Mendiguren","doi":"10.15341/jbe(2155-7950)/09.10.2019/012","DOIUrl":"https://doi.org/10.15341/jbe(2155-7950)/09.10.2019/012","url":null,"abstract":"The trans phenomenon is part of the Spanish social life, its diffusion and its treatment by different media becoming more and more explicit. The publication of news, emission of debate programs, documentaries, books and articles of opinion or study, in which the situation of trans people is addressed, is not sporadic. The social, political and cultural transformations that have taken place during the process of establishing and consolidating a parliamentary democracy in our country have contributed to this. In this context, the greater presence and prominence of girls and boys who are dissatisfied with their assigned gender has generated an acceptance on the part of their families, constituting associations to defend the rights of their daughters and sons. For this the requirement of legislative policies that contemplate the agreements of the Convention on the Rights of the Child, and its legislative application in the Spanish territory, will be the basis to promote legislative initiatives in the various autonomous communities that exceed the established in the law 3/2007 regarding the trans question. These autonomous laws have been approved and are valued from family associations in an unequal manner, while still claiming a law of state implementation. This, together with their daily work, will be what will shape the analysis of this text.","PeriodicalId":31279,"journal":{"name":"Kinerja Journal of Business and Economics","volume":"12 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74415536","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-09-22DOI: 10.15341/jbe(2155-7950)/09.10.2019/003
Sheng-Pin Kuan, Hsien-Mo Liao
The development and promotion of quality related knowledge and technology is not developed independently, it would be developed accompany with the necessary requirements in politics, economy, industrial, and technology of community, society, region, country, and whole world. Everything should observe the world’s status, see the surrounding situation, know the people's thinking, then can understand the future trends, grasp the precise situation. The principle of the operation of an organization should be based on the trend, to obtain the advantages of future development, and then we can do something meaningful. In March 2018, before returning to Taiwan from the holiday of Jingzhou, the author visited the cousin Shipping family for a few days in Wuhan. During the period, we went to the “Wuhan Uprising Military Government Site” next to the Yellow Crane Tower in Wuhan. After returning to Taiwan, based on our own memory and some literatures, we compiled a list of some important events that occurred in the past 70 years of cross-strait political and economic development. The term “Quality Revolution” first appeared at the Standing Committee of the State Council of China on May 11, 2016, referring to a series of reforms aimed at increasing consumer varieties, improving product quality, creating well-known brands and upgrading people’s consumer demand. Taking steps in all sectors to improve quality, we will work toward meeting the highest international standards, encourage the spirit of workmanship, and launch a “Made in China Quality Revolution”. At this moment, the China proposed the “Made in China Quality Revolution”, which inspired the author’s inner world’s hope, and thus expanded it into the “Chinese Way Quality Revolution”. When we discuss the issue of economic and social development of a country, with quality as its topic, it will get less controversy in ideology. The quality of the subject to the “essence of substance” requirements are precise and accurate; to the “process of business” focus on efficiency, effectiveness and value; to the “conduct oneself” emphasis on words and deeds should be consistent; to the “quality of life” pursue the balance of production, ecology and life; to the society “Datong (The Ideal World)” is our dream. Under the guidance of the above-mentioned quality issues, quality professionals are engaged in scientific research, technological development, and application promotion to improve the quality of human life. There will be many projects that can be carried out, especially the establishment of “The Chinese way TQM” and carry out “The Chinese way Quality Revolution”.
{"title":"The Chinese Way Quality Revolution - Introduction","authors":"Sheng-Pin Kuan, Hsien-Mo Liao","doi":"10.15341/jbe(2155-7950)/09.10.2019/003","DOIUrl":"https://doi.org/10.15341/jbe(2155-7950)/09.10.2019/003","url":null,"abstract":"The development and promotion of quality related knowledge and technology is not developed independently, it would be developed accompany with the necessary requirements in politics, economy, industrial, and technology of community, society, region, country, and whole world. Everything should observe the world’s status, see the surrounding situation, know the people's thinking, then can understand the future trends, grasp the precise situation. The principle of the operation of an organization should be based on the trend, to obtain the advantages of future development, and then we can do something meaningful. In March 2018, before returning to Taiwan from the holiday of Jingzhou, the author visited the cousin Shipping family for a few days in Wuhan. During the period, we went to the “Wuhan Uprising Military Government Site” next to the Yellow Crane Tower in Wuhan. After returning to Taiwan, based on our own memory and some literatures, we compiled a list of some important events that occurred in the past 70 years of cross-strait political and economic development. The term “Quality Revolution” first appeared at the Standing Committee of the State Council of China on May 11, 2016, referring to a series of reforms aimed at increasing consumer varieties, improving product quality, creating well-known brands and upgrading people’s consumer demand. Taking steps in all sectors to improve quality, we will work toward meeting the highest international standards, encourage the spirit of workmanship, and launch a “Made in China Quality Revolution”. At this moment, the China proposed the “Made in China Quality Revolution”, which inspired the author’s inner world’s hope, and thus expanded it into the “Chinese Way Quality Revolution”. When we discuss the issue of economic and social development of a country, with quality as its topic, it will get less controversy in ideology. The quality of the subject to the “essence of substance” requirements are precise and accurate; to the “process of business” focus on efficiency, effectiveness and value; to the “conduct oneself” emphasis on words and deeds should be consistent; to the “quality of life” pursue the balance of production, ecology and life; to the society “Datong (The Ideal World)” is our dream. Under the guidance of the above-mentioned quality issues, quality professionals are engaged in scientific research, technological development, and application promotion to improve the quality of human life. There will be many projects that can be carried out, especially the establishment of “The Chinese way TQM” and carry out “The Chinese way Quality Revolution”.","PeriodicalId":31279,"journal":{"name":"Kinerja Journal of Business and Economics","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83061238","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-09-22DOI: 10.15341/jbe(2155-7950)/09.10.2019/005
Zuzana Schlosserová
This article deals with the issue of online communication of the pharmaceutical companies in Slovakia and their customer communication on Facebook. We used content analysis as our method of investigation and we applied it on the posts from spring 2017. We consider our results to be beneficial and useful mainly for the communication of these companies on Facebook as we have not seen a similar research in our country.
{"title":"Content Analysis of Communication Used by the Pharmaceutical Companies on Facebook","authors":"Zuzana Schlosserová","doi":"10.15341/jbe(2155-7950)/09.10.2019/005","DOIUrl":"https://doi.org/10.15341/jbe(2155-7950)/09.10.2019/005","url":null,"abstract":"This article deals with the issue of online communication of the pharmaceutical companies in Slovakia and their customer communication on Facebook. We used content analysis as our method of investigation and we applied it on the posts from spring 2017. We consider our results to be beneficial and useful mainly for the communication of these companies on Facebook as we have not seen a similar research in our country.","PeriodicalId":31279,"journal":{"name":"Kinerja Journal of Business and Economics","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83614085","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-09-22DOI: 10.15341/jbe(2155-7950)/09.10.2019/008
Ferry Novindra Idroes, E. T. Sule, P. Rufaidah, Diana Sari
This study aims to analyze the possession of distinctive capabilities as activators capable of producing better performance than passive resource ownership. The study was conducted on the Regional Development Banks (BPD) in Indonesia. This research uses mixed method research design. The first stage was to collect questionnaire data from 26 BPD for quantitative data analysis. The second stage was the collection of information through in-depth interviews and focus group discussions with the leaders of BPD and the Association of Regional Banks (Asbanda). The results show that the possession of functional capabilities has a strong influence in building distinctive capabilities. The findings indicate that BPD need to develop functional capabilities associated with the bank intermediation function. Success in intermediation is determined by capabilities in segmenting markets.
{"title":"Developing Distinctive Capabilities in Regional Development Banks in Indonesia","authors":"Ferry Novindra Idroes, E. T. Sule, P. Rufaidah, Diana Sari","doi":"10.15341/jbe(2155-7950)/09.10.2019/008","DOIUrl":"https://doi.org/10.15341/jbe(2155-7950)/09.10.2019/008","url":null,"abstract":"This study aims to analyze the possession of distinctive capabilities as activators capable of producing better performance than passive resource ownership. The study was conducted on the Regional Development Banks (BPD) in Indonesia. This research uses mixed method research design. The first stage was to collect questionnaire data from 26 BPD for quantitative data analysis. The second stage was the collection of information through in-depth interviews and focus group discussions with the leaders of BPD and the Association of Regional Banks (Asbanda). The results show that the possession of functional capabilities has a strong influence in building distinctive capabilities. The findings indicate that BPD need to develop functional capabilities associated with the bank intermediation function. Success in intermediation is determined by capabilities in segmenting markets.","PeriodicalId":31279,"journal":{"name":"Kinerja Journal of Business and Economics","volume":"69 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83194795","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-09-22DOI: 10.15341/jbe(2155-7950)/09.10.2019/001
R. Gallo
This paper offers an analysis of the main industrial policy measures adopted by the three Italian governments following each other on from 2013. The first focused its industrial policy on boosting the creation of innovative start-ups and fostering small-scale enterprises in order to acquire new equipment. The second of these governments stimulated public aggregate demand and passed the reform known as the Jobs Act (2014). The industry’s capacity utilization rate rose in 2016, as did the value added of the companies to their net revenues. In 2017, the third government initiated a project aimed at driving the Italian economy into the Fourth Industrial Revolution. Up to now there have indeed been positive signals from the viewpoint of capital expenditure on plants and equipment, but not yet from that of knowledge and training for new jobs.
{"title":"The Impact of the Industrial Policies Adopted in the Seventeenth Italian Legislature (2013-2018)","authors":"R. Gallo","doi":"10.15341/jbe(2155-7950)/09.10.2019/001","DOIUrl":"https://doi.org/10.15341/jbe(2155-7950)/09.10.2019/001","url":null,"abstract":"This paper offers an analysis of the main industrial policy measures adopted by the three Italian governments following each other on from 2013. The first focused its industrial policy on boosting the creation of innovative start-ups and fostering small-scale enterprises in order to acquire new equipment. The second of these governments stimulated public aggregate demand and passed the reform known as the Jobs Act (2014). The industry’s capacity utilization rate rose in 2016, as did the value added of the companies to their net revenues. In 2017, the third government initiated a project aimed at driving the Italian economy into the Fourth Industrial Revolution. Up to now there have indeed been positive signals from the viewpoint of capital expenditure on plants and equipment, but not yet from that of knowledge and training for new jobs.","PeriodicalId":31279,"journal":{"name":"Kinerja Journal of Business and Economics","volume":"12 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84124516","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-09-22DOI: 10.15341/jbe(2155-7950)/09.10.2019/009
Suaad Jassem
In the aftermath of global corporate scandals at the start of the new millennium government policy makers and international regulatory organizations launched several initiatives to anticipate and mitigate the impact of enterprise risk that can seriously damage economies of nations and bankrupt globally recognized companies. The typical roles of internal auditors have failed to prevent frauds and financial crimes from taking root in organizations. As a result, paradigms such as Enterprise Risk Management took centre-stage and became vital considerations and organizations such as the Institute of Internal Auditors along with other global platforms such as the Committee of Sponsoring Organizations of the Treadway Commission to address the issue of enterprise risk. However, despite all these measures new corporate scandals have emerged, inviting scope for further investigation on matters such as how defined internal audit functions relate to Enterprise Risk Management. This paper proposes a conceptual link between the core and legitimate roles of internal auditor function and enterprise risk management. The roles of internal auditor function are based on the Institute of Internal Auditors Position Paper (2009) and the core components of Enterprise Risk Management are identified based on the Committee of Sponsoring Organizations (2017) Enterprise Risk Management Integrated Framework. This study further proposes a set of propositions suggesting the possible association of the core and legitimate roles of internal auditors on the five core components of Enterprise Risk Management. The output of this study is expected to lay the foundation for further empirical studies to develop a finer-grained understanding of how internal auditor function roles relate to Enterprise Risk Management implementation.
在新千年之初，全球企业丑闻之后，政府决策者和国际监管组织发起了若干举措，以预测和减轻可能严重损害国家经济和使全球知名公司破产的企业风险的影响。内部审计师的典型角色未能阻止欺诈和金融犯罪在组织中扎根。因此，企业风险管理等范例占据了中心位置，成为重要的考虑因素，内部审计师协会等组织以及特雷德韦委员会(Treadway Commission)的赞助组织委员会(Committee of Sponsoring organizations)等其他全球平台开始解决企业风险问题。然而，尽管采取了所有这些措施，新的公司丑闻还是出现了，这为进一步调查内部审计职能与企业风险管理之间的关系等问题提供了空间。本文提出了内部审计师职能的核心和合法角色与企业风险管理之间的概念联系。内部审计师职能的角色基于内部审计师协会立场文件(2009年)，企业风险管理的核心组成部分基于发起组织委员会(2017年)企业风险管理综合框架。本研究进一步提出了一组命题，表明内部审计师的核心角色和合法角色在企业风险管理的五个核心组成部分之间可能存在关联。本研究的成果有望为进一步的实证研究奠定基础，以更细致地了解内部审计师的职能角色与企业风险管理实施之间的关系。
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