首页 > 最新文献

Kinerja Journal of Business and Economics最新文献

英文 中文
Prediction of Technical Reserves Based on Grey Model — GM(1,1): Evidence from Non-life Egyptian Insurance Market 基于灰色模型的技术储备预测——GM(1,1):来自埃及非寿险保险市场的证据
Pub Date : 2019-09-22 DOI: 10.15341/jbe(2155-7950)/09.10.2019/006
Mahmoud A. A. Elsayed, A. Soliman
Grey system theory is a mathematical technique used to predict data with known and unknown characteristics. The aim of our research is to forecast the future amount of technical reserves (outstanding claims reserve, loss ratio fluctuations reserve and unearned premiums reserve) up to 2029/2030. This study applies the Grey Model GM(1,1) using data obtained from the Egyptian Financial Supervisory Authority (EFSA) over the period from 2005/2006 to 2015/2016 for non-life Egyptian insurance market. We found that the predicted amounts of outstanding claims reserve and loss ratio fluctuations reserve are highly significant than the unearned premiums reserve according to the value of Posterior Error Ratio (PER).
灰色系统理论是一种用于预测具有已知和未知特征的数据的数学技术。我们的研究目的是预测到2029/2030年的未来技术准备金(未决理赔准备金、损失率波动准备金和未赚保费准备金)的数额。本研究使用埃及金融监管局(EFSA)在2005/2006年至2015/2016年期间获得的非寿险埃及保险市场数据,应用灰色模型GM(1,1)。根据后验误差率(PER)的值,我们发现未偿准备金和损失率波动准备金的预测量比未赚保费准备金的预测量显著。
{"title":"Prediction of Technical Reserves Based on Grey Model — GM(1,1): Evidence from Non-life Egyptian Insurance Market","authors":"Mahmoud A. A. Elsayed, A. Soliman","doi":"10.15341/jbe(2155-7950)/09.10.2019/006","DOIUrl":"https://doi.org/10.15341/jbe(2155-7950)/09.10.2019/006","url":null,"abstract":"Grey system theory is a mathematical technique used to predict data with known and unknown characteristics. The aim of our research is to forecast the future amount of technical reserves (outstanding claims reserve, loss ratio fluctuations reserve and unearned premiums reserve) up to 2029/2030. This study applies the Grey Model GM(1,1) using data obtained from the Egyptian Financial Supervisory Authority (EFSA) over the period from 2005/2006 to 2015/2016 for non-life Egyptian insurance market. We found that the predicted amounts of outstanding claims reserve and loss ratio fluctuations reserve are highly significant than the unearned premiums reserve according to the value of Posterior Error Ratio (PER).","PeriodicalId":31279,"journal":{"name":"Kinerja Journal of Business and Economics","volume":"65 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78745833","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
A Critical Contrast between Technology and Society in Israel 以色列技术与社会的关键对比
Pub Date : 2019-08-20 DOI: 10.15341/jbe(2155-7950)/08.10.2019/005
Yaron Katz
The effects of technological change are creating immense transformations in the way nations organize their competitive structure. The research looks at the impact and role of governments in technological development as a means to examine the state of each country in terms of technological advancement and global competition. Israel is a prime example of the domination of technology over society. The country’s development is a product of the digital revolution and economic changes, which situate Israel as a developed country in terms of technology. The question that stands at the heart of this research is, based on the Israeli experience: how technology is changing society? In order to examine this, the research is looking at the impact of technological advancement and the role of the Israeli government in the development of technology. It examines the way Israel has developed to a “Start-Up Nation”, with the largest number of start-up companies globally, second only to the USA.
技术变革的影响正在使各国组织竞争结构的方式发生巨大变化。这项研究着眼于政府在技术发展中的影响和作用,作为一种手段来检查每个国家在技术进步和全球竞争方面的状况。以色列是技术支配社会的典型例子。这个国家的发展是数字革命和经济变化的产物,这使以色列在技术方面成为发达国家。基于以色列的经验,这项研究的核心问题是:技术是如何改变社会的?为了检验这一点,该研究着眼于技术进步的影响以及以色列政府在技术发展中的作用。它考察了以色列如何发展成为一个“创业国家”,拥有全球最多的创业公司,仅次于美国。
{"title":"A Critical Contrast between Technology and Society in Israel","authors":"Yaron Katz","doi":"10.15341/jbe(2155-7950)/08.10.2019/005","DOIUrl":"https://doi.org/10.15341/jbe(2155-7950)/08.10.2019/005","url":null,"abstract":"The effects of technological change are creating immense transformations in the way nations organize their competitive structure. The research looks at the impact and role of governments in technological development as a means to examine the state of each country in terms of technological advancement and global competition. Israel is a prime example of the domination of technology over society. The country’s development is a product of the digital revolution and economic changes, which situate Israel as a developed country in terms of technology. The question that stands at the heart of this research is, based on the Israeli experience: how technology is changing society? In order to examine this, the research is looking at the impact of technological advancement and the role of the Israeli government in the development of technology. It examines the way Israel has developed to a “Start-Up Nation”, with the largest number of start-up companies globally, second only to the USA.","PeriodicalId":31279,"journal":{"name":"Kinerja Journal of Business and Economics","volume":"50 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-08-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76632238","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Influence of Reference Group, Especially Painters on Decorative Paint Buying Decision: A Case Study of Bangladesh 参考群体尤其是画家对装饰涂料购买决策的影响——以孟加拉国为例
Pub Date : 2019-08-20 DOI: 10.15341/jbe(2155-7950)/08.10.2019/008
M. Shamsuzzaman, Ridhwanul Haq, Mohammad Aman Ullah Aman
Paint is a semi technical product, where except for the shade selection, other factors such as category, brand and painting process selection require proper technical knowledge. The end users of Bangladesh are highly dependent on the reference groups for product knowledge, technical knowhow, and buying decision. This is why the research focused on the influence of reference groups, especially painters. An elaborated multi-step research method including expert in-depth interview, focus group discussions and a structured questionnaire survey has been conducted. FGDs and expert in-depth interviews’ findings revealed that for paints and painting activities of new architecture about 80% end-user depends on professional reference groups like architects, engineers etc., and rest of the 20% depend on other reference groups like paints dealers, contractors, and painters. But reverse scenario (20% vs. 80%) has been found in painting of old architectures. For brand selection, 80% of the buyers are influenced by dealers with the help of contractors or painters. A unique implication of Pareto’s Principle (80/20 rule) has been observed in the research findings. Questionnaire survey exposed that for category and brand selection, 74% of the end-users depended on the reference groups, 54% of whom on painters. The study will help paint marketer, entrepreneurs, researchers and others stakeholder in their strategic decision making process.
油漆是一种半技术性的产品,除了色调选择外,其他因素如类别,品牌和涂装工艺选择都需要适当的技术知识。孟加拉国的最终用户在产品知识、技术知识和购买决策方面高度依赖参考群体。这就是为什么研究集中在参考群体,特别是画家的影响上。采用专家深度访谈、焦点小组讨论、结构化问卷调查等多步骤研究方法。fgd和专家深度访谈的研究结果显示,对于新建筑的油漆和绘画活动,大约80%的最终用户依赖于建筑师、工程师等专业参考群体,其余20%依赖于其他参考群体,如油漆经销商、承包商和油漆工。但在老建筑的绘画中却发现了相反的情况(20% vs 80%)。在品牌选择上,80%的买家受到经销商的影响,通过承包商或油漆工的帮助。在研究结果中观察到帕累托原则(80/20规则)的独特含义。问卷调查显示,在品类和品牌的选择上,74%的终端用户依赖于参考群体,其中54%依赖于画家。这项研究将有助于描绘营销人员,企业家,研究人员和其他利益相关者在他们的战略决策过程。
{"title":"Influence of Reference Group, Especially Painters on Decorative Paint Buying Decision: A Case Study of Bangladesh","authors":"M. Shamsuzzaman, Ridhwanul Haq, Mohammad Aman Ullah Aman","doi":"10.15341/jbe(2155-7950)/08.10.2019/008","DOIUrl":"https://doi.org/10.15341/jbe(2155-7950)/08.10.2019/008","url":null,"abstract":"Paint is a semi technical product, where except for the shade selection, other factors such as category, brand and painting process selection require proper technical knowledge. The end users of Bangladesh are highly dependent on the reference groups for product knowledge, technical knowhow, and buying decision. This is why the research focused on the influence of reference groups, especially painters. An elaborated multi-step research method including expert in-depth interview, focus group discussions and a structured questionnaire survey has been conducted. FGDs and expert in-depth interviews’ findings revealed that for paints and painting activities of new architecture about 80% end-user depends on professional reference groups like architects, engineers etc., and rest of the 20% depend on other reference groups like paints dealers, contractors, and painters. But reverse scenario (20% vs. 80%) has been found in painting of old architectures. For brand selection, 80% of the buyers are influenced by dealers with the help of contractors or painters. A unique implication of Pareto’s Principle (80/20 rule) has been observed in the research findings. Questionnaire survey exposed that for category and brand selection, 74% of the end-users depended on the reference groups, 54% of whom on painters. The study will help paint marketer, entrepreneurs, researchers and others stakeholder in their strategic decision making process.","PeriodicalId":31279,"journal":{"name":"Kinerja Journal of Business and Economics","volume":"22 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-08-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75283729","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Relationship between Employee Value Proposition and Employee Loyalty: A Conceptual Framework 员工价值主张与员工忠诚的关系:一个概念框架
Pub Date : 2019-08-20 DOI: 10.15341/jbe(2155-7950)/08.10.2019/009
Normardiyah Binti Muhammad Azman Ng, Md. Lazim Mohd. Zin
An Employee Value Proposition (EVP) is the unique value of benefits offered to the employees and the employee will get consequently from the skills, capabilities and experience they convey to an organization. An EVP is about differentiating the organization from the others. Employee loyalty is when they employee feels satisfied, obligated and willing to commit and stay with the organization for organizational success. In this paper, the relationship between EVP and employee loyalty will be proposed. A conceptual framework on this relationship is used as a fundamental for highlighting the roles of EVP in influencing talented workers or outstanding performers to remain loyal with the current organization. Five dimensions of EVP such as rewards, opportunity, organization, work and people are discussed, and its potential significant influence on employee loyalty is concluded at the end of the discussion.
员工价值主张(EVP)是为员工提供的独特价值,员工将从他们向组织传达的技能,能力和经验中获得收益。执行副总裁就是要把你的组织和其他组织区分开来。员工忠诚度是指员工感到满意,有义务,愿意为组织的成功而承诺和留在组织中。本文将提出EVP与员工忠诚度之间的关系。这一关系的概念框架被用作强调执行副总裁在影响有才能的员工或优秀员工以保持对当前组织的忠诚方面的作用的基础。讨论了EVP的奖励、机会、组织、工作和人五个维度,并在讨论的最后总结了EVP对员工忠诚度的潜在显著影响。
{"title":"The Relationship between Employee Value Proposition and Employee Loyalty: A Conceptual Framework","authors":"Normardiyah Binti Muhammad Azman Ng, Md. Lazim Mohd. Zin","doi":"10.15341/jbe(2155-7950)/08.10.2019/009","DOIUrl":"https://doi.org/10.15341/jbe(2155-7950)/08.10.2019/009","url":null,"abstract":"An Employee Value Proposition (EVP) is the unique value of benefits offered to the employees and the employee will get consequently from the skills, capabilities and experience they convey to an organization. An EVP is about differentiating the organization from the others. Employee loyalty is when they employee feels satisfied, obligated and willing to commit and stay with the organization for organizational success. In this paper, the relationship between EVP and employee loyalty will be proposed. A conceptual framework on this relationship is used as a fundamental for highlighting the roles of EVP in influencing talented workers or outstanding performers to remain loyal with the current organization. Five dimensions of EVP such as rewards, opportunity, organization, work and people are discussed, and its potential significant influence on employee loyalty is concluded at the end of the discussion.","PeriodicalId":31279,"journal":{"name":"Kinerja Journal of Business and Economics","volume":"7 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-08-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90065259","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Key Success Factors the Implementation of Performance Measurement System for Lecturer: Evidence from Indonesia 讲师绩效评估系统实施的关键成功因素:来自印度尼西亚的证据
Pub Date : 2019-08-20 DOI: 10.15341/jbe(2155-7950)/08.10.2019/003
I. Nazaruddin, H. Sofyani, E. S. Fatmaningrum, C. M. Putri
The phenomenon of low performance of university lecturers in Indonesia has led to the emergence of an initiative by universities to develop a performance measurement system for lecturers (PMSL). Any factor that becomes the key success to the policy for implementing the PMSL is still an interesting research gap to be studied further. For that reason, this study aimed to examine ethical leadership, organizational support, and participative decision-making policies as PMSL implementation determinants. The latter variable was also analyzed as an intervening variable. Using 203 data from a questionnaire completed by lecturers at Indonesian top private universities (accredited A and in possession of the internationalization program), we tested the hypothesis using Partial Least Square (PLS) approach. The results of this study indicated that there was a positive influence of ethical leadership, organizational support, and participative decision-making for the successful PMSL implementation. Moreover, participative decision-making also played a prominent role in making PMSL implementation a success, namely as an intervening variable. Further discussion is presented in this paper.
印度尼西亚大学讲师表现不佳的现象导致大学提出了一项倡议,即开发讲师绩效衡量系统。任何成为实施PMSL政策成功的关键因素仍然是一个值得进一步研究的有趣研究空白。因此,本研究旨在检验道德领导、组织支持和参与性决策政策作为PMSL实施的决定因素。后一个变量也被分析为一个中间变量。使用来自印度尼西亚顶级私立大学(获得a级认证并拥有国际化计划)讲师完成的问卷调查中的203个数据,我们使用偏最小二乘法(PLS)方法检验了假设。本研究结果显示,伦理型领导、组织支持和参与性决策对PMSL的成功实施有正向影响。此外,参与性决策在PMSL实施的成功中也发挥了突出的作用,即作为一个干预变量。本文对此作了进一步的讨论。
{"title":"Key Success Factors the Implementation of Performance Measurement System for Lecturer: Evidence from Indonesia","authors":"I. Nazaruddin, H. Sofyani, E. S. Fatmaningrum, C. M. Putri","doi":"10.15341/jbe(2155-7950)/08.10.2019/003","DOIUrl":"https://doi.org/10.15341/jbe(2155-7950)/08.10.2019/003","url":null,"abstract":"The phenomenon of low performance of university lecturers in Indonesia has led to the emergence of an initiative by universities to develop a performance measurement system for lecturers (PMSL). Any factor that becomes the key success to the policy for implementing the PMSL is still an interesting research gap to be studied further. For that reason, this study aimed to examine ethical leadership, organizational support, and participative decision-making policies as PMSL implementation determinants. The latter variable was also analyzed as an intervening variable. Using 203 data from a questionnaire completed by lecturers at Indonesian top private universities (accredited A and in possession of the internationalization program), we tested the hypothesis using Partial Least Square (PLS) approach. The results of this study indicated that there was a positive influence of ethical leadership, organizational support, and participative decision-making for the successful PMSL implementation. Moreover, participative decision-making also played a prominent role in making PMSL implementation a success, namely as an intervening variable. Further discussion is presented in this paper.","PeriodicalId":31279,"journal":{"name":"Kinerja Journal of Business and Economics","volume":"409 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-08-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77452532","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Development and Validation of a Readiness for Knowledge Management Implementation Questionnaire (RKMIQ) 知识管理实施准备情况问卷(RKMIQ)
Pub Date : 2019-08-20 DOI: 10.15341/jbe(2155-7950)/08.10.2019/007
Hamyar Nasser Al Mahruqi, Abdelmajid Bouazza, A. Hassan, Mohammed AL Saqri
The purpose of this study was to identify the psychometric properties of a Readiness for Knowledge Management Implementation Questionnaire (RKMIQ) administered to State Audit Institution (SAI) Employees. This study explored the level of readiness for knowledge management (KM) process implementation in SAI. The dimensional structure of the questionnaire was investigated with a sample of 170 SAI employees (70% males and 30% females). Based on factor analysis results, the questionnaire emphasized sixteen factors categorized in five themes: organization culture, organization structure, information technology (IT) infrastructure, employees’ acceptance of KM, and employees’ intention to be involved in the KM process. The internal consistency and concurrent validity of RKMIQ were verified (Cronbach’s alpha = 0.95). RKMIQ and its factors were significantly correlated with factors influencing the KM initiatives questionnaire (FIKMIQ). Testing of the reliability of RKMIQ using Test-Re-Test method revealed a significant correlation of (0.96) between the two applications. This questionnaire was proved to be relatively reliable and valid. The results showed that SAI is ready for KM process implementation. Since it is essential to assess organizational readiness for KM before embarking on KM initiatives, this study designed an instrument that brings together organizational and human factors influencing the readiness of organizations for KM. The comprehensiveness of the instrument, as well as the degree of validity and reliability that it demonstrated, justifies its adoption to measure the readiness of organizations to implement KM processes.
本研究的目的是确定知识管理实施准备度问卷(RKMIQ)对国家审计机构(SAI)员工的心理测量特性。本研究探讨了SAI实施知识管理(KM)过程的准备程度。问卷的维度结构以170名SAI员工(男性占70%,女性占30%)为样本进行调查。根据因子分析结果,问卷强调了16个因素,分为5个主题:组织文化、组织结构、信息技术(IT)基础设施、员工对知识管理的接受程度和员工参与知识管理过程的意愿。检验RKMIQ的内部一致性和并发效度(Cronbach’s alpha = 0.95)。RKMIQ及其影响因素与影响KM主动性问卷(FIKMIQ)的因素呈显著相关。采用Test-Re-Test方法对RKMIQ的信度进行检验,结果显示两者的相关系数为(0.96)。该问卷被证明是相对可靠和有效的。结果表明,SAI已经为实施KM过程做好了准备。由于在开始实施知识管理计划之前评估组织对知识管理的准备是必要的,本研究设计了一种工具,将影响组织对知识管理准备的组织和人为因素结合在一起。该工具的全面性,以及它所证明的有效性和可靠性的程度,证明了采用它来衡量组织实施知识管理过程的准备程度。
{"title":"Development and Validation of a Readiness for Knowledge Management Implementation Questionnaire (RKMIQ)","authors":"Hamyar Nasser Al Mahruqi, Abdelmajid Bouazza, A. Hassan, Mohammed AL Saqri","doi":"10.15341/jbe(2155-7950)/08.10.2019/007","DOIUrl":"https://doi.org/10.15341/jbe(2155-7950)/08.10.2019/007","url":null,"abstract":"The purpose of this study was to identify the psychometric properties of a Readiness for Knowledge Management Implementation Questionnaire (RKMIQ) administered to State Audit Institution (SAI) Employees. This study explored the level of readiness for knowledge management (KM) process implementation in SAI. The dimensional structure of the questionnaire was investigated with a sample of 170 SAI employees (70% males and 30% females). Based on factor analysis results, the questionnaire emphasized sixteen factors categorized in five themes: organization culture, organization structure, information technology (IT) infrastructure, employees’ acceptance of KM, and employees’ intention to be involved in the KM process. The internal consistency and concurrent validity of RKMIQ were verified (Cronbach’s alpha = 0.95). RKMIQ and its factors were significantly correlated with factors influencing the KM initiatives questionnaire (FIKMIQ). Testing of the reliability of RKMIQ using Test-Re-Test method revealed a significant correlation of (0.96) between the two applications. This questionnaire was proved to be relatively reliable and valid. The results showed that SAI is ready for KM process implementation. Since it is essential to assess organizational readiness for KM before embarking on KM initiatives, this study designed an instrument that brings together organizational and human factors influencing the readiness of organizations for KM. The comprehensiveness of the instrument, as well as the degree of validity and reliability that it demonstrated, justifies its adoption to measure the readiness of organizations to implement KM processes.","PeriodicalId":31279,"journal":{"name":"Kinerja Journal of Business and Economics","volume":"12 5 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-08-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87691987","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Practice of Marketing in Law Offices: Professionals Opinion 律师事务所的市场营销实践:专业人士的意见
Pub Date : 2019-08-20 DOI: 10.15341/jbe(2155-7950)/08.10.2019/006
Siméia de Azevedo Santos, A. Casas
Brazil is one of the countries that, in proportion to its population, has one of the largest numbers of lawyers, losing only to the United States and India. In this scenario of demand for the profession, and given a large number of corporate law firms in Brazil, and especially in the south-east of the country, this research aims to explore the practice of marketing in lawyer’s office based on concepts of service marketing. To reach the objective of the study, the first part of the research aims to clarify the functioning and some particularity of law firms, as well as the disclosure and marketing restrictions that the sector has. The research presented is made up of two studies: a market study conducted in 2015 on legal marketing of corporate-oriented offices, and the other by a survey conducted with professionals from the same market research field, law firms focused on corporate service, updating part of the issues raised and confronting possible changes in the perception of this public. The main analyzes point to the importance of all tools or a set of tools working together, but in the research done with professionals in 2018 reveals a perception that staying present in the events is a more effective way to do marketing in this sector, reinforcing the concept of relationship in service marketing.
就其人口比例而言,巴西是拥有律师人数最多的国家之一,仅次于美国和印度。在这种情况下,对专业的需求,并给予大量的公司律师事务所在巴西,特别是在该国的东南部,本研究旨在探讨营销在律师办公室的实践基于服务营销的概念。为了达到研究的目的,研究的第一部分旨在澄清律师事务所的功能和一些特殊性,以及该行业的披露和营销限制。提出的研究由两项研究组成:一项是2015年对企业导向办公室的法律营销进行的市场研究,另一项是对来自同一市场研究领域的专业人士进行的调查,律师事务所专注于企业服务,更新所提出的部分问题,并面对公众看法可能发生的变化。主要分析指出了所有工具或一组工具协同工作的重要性,但在2018年与专业人士进行的研究中揭示了一种看法,即在该领域保持在场是一种更有效的营销方式,强化了服务营销中的关系概念。
{"title":"The Practice of Marketing in Law Offices: Professionals Opinion","authors":"Siméia de Azevedo Santos, A. Casas","doi":"10.15341/jbe(2155-7950)/08.10.2019/006","DOIUrl":"https://doi.org/10.15341/jbe(2155-7950)/08.10.2019/006","url":null,"abstract":"Brazil is one of the countries that, in proportion to its population, has one of the largest numbers of lawyers, losing only to the United States and India. In this scenario of demand for the profession, and given a large number of corporate law firms in Brazil, and especially in the south-east of the country, this research aims to explore the practice of marketing in lawyer’s office based on concepts of service marketing. To reach the objective of the study, the first part of the research aims to clarify the functioning and some particularity of law firms, as well as the disclosure and marketing restrictions that the sector has. The research presented is made up of two studies: a market study conducted in 2015 on legal marketing of corporate-oriented offices, and the other by a survey conducted with professionals from the same market research field, law firms focused on corporate service, updating part of the issues raised and confronting possible changes in the perception of this public. The main analyzes point to the importance of all tools or a set of tools working together, but in the research done with professionals in 2018 reveals a perception that staying present in the events is a more effective way to do marketing in this sector, reinforcing the concept of relationship in service marketing.","PeriodicalId":31279,"journal":{"name":"Kinerja Journal of Business and Economics","volume":"123 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-08-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73868041","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Audits in Business Partners Focused on the Ideal Process for Implementation of Process Poka Yoke 对业务合作伙伴的审计侧重于实现过程Poka轭的理想过程
Pub Date : 2019-08-20 DOI: 10.15341/jbe(2155-7950)/08.10.2019/004
S. Santos, Andrey Domingues de Lima
With the resumption of economic growth, companies are experiencing problems with the lack of accuracy in the deliveries of their business partners with greater intensity; aiming to elucidate this fact, we have as example the study of the indicators of attendance of the problems that the company Honda Automóveis has received monthly in the last 15 months (period that includes part of the Brazilian economic recess and resumption of the economy growth). In order to analyze and explain the results about the new method of “auditing” in suppliers, where in the conventional way, it is audited in the processes evidencing the failure modes, being in charge of each of the business partners, assess the causes and mainly return with countermeasures, in the new condition (already in progress), is adopted the use of the audit process against what is understood to be an ideal process in each step that makes the manufacture of a product in the entire logistics chain in bound and out bound) as well as assess deviations from Quality and Logistics. Thus, the present study aims to evaluate nonconventional method of application of audit in business partner and evaluate the evolution in the service question.
随着经济增长的恢复,企业面临的问题是,向商业伙伴交付的货物不够准确,而且交付强度更大;为了阐明这一事实,我们以本田Automóveis公司在过去15个月(包括巴西经济休止和经济恢复增长的部分时期)每月收到的问题解决指标为例进行了研究。为了分析和解释新的“审核”方法对供应商的结果,在传统的方式下,在新的情况下(已经进行中),对每个业务合作伙伴负责,对证明失效模式的过程进行审核,评估原因,并主要返回对策。在整个物流链中,对产品制造的每个步骤中所理解的理想过程采用审计过程,并评估质量和物流的偏差。因此,本研究旨在评估非传统审计方法在商业伙伴中的应用,并评估其在服务问题中的演变。
{"title":"Audits in Business Partners Focused on the Ideal Process for Implementation of Process Poka Yoke","authors":"S. Santos, Andrey Domingues de Lima","doi":"10.15341/jbe(2155-7950)/08.10.2019/004","DOIUrl":"https://doi.org/10.15341/jbe(2155-7950)/08.10.2019/004","url":null,"abstract":"With the resumption of economic growth, companies are experiencing problems with the lack of accuracy in the deliveries of their business partners with greater intensity; aiming to elucidate this fact, we have as example the study of the indicators of attendance of the problems that the company Honda Automóveis has received monthly in the last 15 months (period that includes part of the Brazilian economic recess and resumption of the economy growth). In order to analyze and explain the results about the new method of “auditing” in suppliers, where in the conventional way, it is audited in the processes evidencing the failure modes, being in charge of each of the business partners, assess the causes and mainly return with countermeasures, in the new condition (already in progress), is adopted the use of the audit process against what is understood to be an ideal process in each step that makes the manufacture of a product in the entire logistics chain in bound and out bound) as well as assess deviations from Quality and Logistics. Thus, the present study aims to evaluate nonconventional method of application of audit in business partner and evaluate the evolution in the service question.","PeriodicalId":31279,"journal":{"name":"Kinerja Journal of Business and Economics","volume":"8 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-08-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89609988","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Cost and Benefit Analysis of One Tambon One Product: A Case study of Rattan and Bamboo Wickerwork Products Group of Bantungfak, Thailand 一种棉棉一种产品的成本效益分析——以泰国班东法克藤竹柳条制品集团为例
Pub Date : 2019-07-20 DOI: 10.15341/jbe(2155-7950)/07.10.2019/006
Pathompong Kookkaew
The purposes of this research study were cost and benefits analysis of Rattan and Bamboo Wickerwork Products Group. Qualitative study was employed to collect and analyze data using in-depth interview. Interview questions were related to costs and benefit, and return on investment analysis — Net Present Value: NPV, Internal Rate of Return: IRR, Benefit and Cost Ratio: B/C Ratio at Discount Rate of 7% of 10 years of project life. The results reveal that Net Present Value (NPV) was 137,391 Baht, Internal Rate of Return (IRR) was 30.89%, Benefit and Cost Ratio (B/C Ratio) was 1.04. Financial return is in capital investment decision criteria.
本研究的目的是对藤竹柳编制品集团进行成本效益分析。定性研究采用深度访谈法收集和分析数据。访谈问题涉及成本和收益,以及投资回报分析——净现值:NPV,内部收益率:IRR,收益和成本比率:B/C比率,贴现率为10年项目寿命的7%。结果显示,净现值(NPV)为137,391泰铢,内部收益率(IRR)为30.89%,收益与成本比(B/C Ratio)为1.04。财务回报是资本投资决策的标准。
{"title":"Cost and Benefit Analysis of One Tambon One Product: A Case study of Rattan and Bamboo Wickerwork Products Group of Bantungfak, Thailand","authors":"Pathompong Kookkaew","doi":"10.15341/jbe(2155-7950)/07.10.2019/006","DOIUrl":"https://doi.org/10.15341/jbe(2155-7950)/07.10.2019/006","url":null,"abstract":"The purposes of this research study were cost and benefits analysis of Rattan and Bamboo Wickerwork Products Group. Qualitative study was employed to collect and analyze data using in-depth interview. Interview questions were related to costs and benefit, and return on investment analysis — Net Present Value: NPV, Internal Rate of Return: IRR, Benefit and Cost Ratio: B/C Ratio at Discount Rate of 7% of 10 years of project life. The results reveal that Net Present Value (NPV) was 137,391 Baht, Internal Rate of Return (IRR) was 30.89%, Benefit and Cost Ratio (B/C Ratio) was 1.04. Financial return is in capital investment decision criteria.","PeriodicalId":31279,"journal":{"name":"Kinerja Journal of Business and Economics","volume":"27 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-07-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79714276","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Consciousness and Unconsciousness in Outsourcing: A Conceptual Integrated Model 外包中的意识与无意识:一个概念集成模型
Pub Date : 2019-07-20 DOI: 10.15341/jbe(2155-7950)/07.10.2019/004
P. Popoli
This paper aims to highlight the role of unconsciuos factors in outsourcing choices, with particular reference to the strategic outsourcing, in which some cultural dimensions play a significant role, conditioning the decision-making process even unconsciously. In fact, even though managers always claim to be able to manage outsourcing relationships based on rational and conscious factors, they are inevitably affect by their personal and organizational culture, and in particular by some irrational or unconscious factors which affect their evaluations and decisions. That is, the aim of this paper is to identify these factors and to provide a conceptual framework to highlight these factors’ interdependence outsourcing choices. Methodologically, this paper is conceptual in nature, based on reviewing existing research, and strives to contribute to existent literature putting together the theoretical concerns about both organizational culture and strategic outsourcing. The findings of this study showed that, along with the rational factors involved in making outsourcing choices, there are some cultural factors affecting attitudes and evaluations towards outsourcing unconsciously; this study contributes to the advancement of knowledge and provides a conceptual integrated model underlining how consciuos and unconscious factors interact in outsourcing choices.
本文旨在强调无意识因素在外包选择中的作用,特别是以战略外包为例,其中一些文化维度发挥着重要作用,甚至在不知不觉中制约着决策过程。事实上,尽管管理者总是声称能够基于理性和有意识的因素来管理外包关系,但他们不可避免地受到个人和组织文化的影响,特别是受到一些非理性或无意识因素的影响,这些因素影响了他们的评估和决策。也就是说,本文的目的是识别这些因素,并提供一个概念框架,以突出这些因素的相互依赖的外包选择。在方法上,本文是概念性的,基于对现有研究的回顾,并努力为现有文献做出贡献,将组织文化和战略外包的理论关注结合在一起。研究结果表明,除了外包选择的理性因素外,文化因素也在不知不觉中影响着企业对外包的态度和评价;本研究有助于知识的进步,并提供了一个概念性的集成模型,强调了意识和无意识因素如何在外包选择中相互作用。
{"title":"Consciousness and Unconsciousness in Outsourcing: A Conceptual Integrated Model","authors":"P. Popoli","doi":"10.15341/jbe(2155-7950)/07.10.2019/004","DOIUrl":"https://doi.org/10.15341/jbe(2155-7950)/07.10.2019/004","url":null,"abstract":"This paper aims to highlight the role of unconsciuos factors in outsourcing choices, with particular reference to the strategic outsourcing, in which some cultural dimensions play a significant role, conditioning the decision-making process even unconsciously. In fact, even though managers always claim to be able to manage outsourcing relationships based on rational and conscious factors, they are inevitably affect by their personal and organizational culture, and in particular by some irrational or unconscious factors which affect their evaluations and decisions. That is, the aim of this paper is to identify these factors and to provide a conceptual framework to highlight these factors’ interdependence outsourcing choices. Methodologically, this paper is conceptual in nature, based on reviewing existing research, and strives to contribute to existent literature putting together the theoretical concerns about both organizational culture and strategic outsourcing. The findings of this study showed that, along with the rational factors involved in making outsourcing choices, there are some cultural factors affecting attitudes and evaluations towards outsourcing unconsciously; this study contributes to the advancement of knowledge and provides a conceptual integrated model underlining how consciuos and unconscious factors interact in outsourcing choices.","PeriodicalId":31279,"journal":{"name":"Kinerja Journal of Business and Economics","volume":"43 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-07-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80033107","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
期刊
Kinerja Journal of Business and Economics
全部 Acc. Chem. Res. ACS Applied Bio Materials ACS Appl. Electron. Mater. ACS Appl. Energy Mater. ACS Appl. Mater. Interfaces ACS Appl. Nano Mater. ACS Appl. Polym. Mater. ACS BIOMATER-SCI ENG ACS Catal. ACS Cent. Sci. ACS Chem. Biol. ACS Chemical Health & Safety ACS Chem. Neurosci. ACS Comb. Sci. ACS Earth Space Chem. ACS Energy Lett. ACS Infect. Dis. ACS Macro Lett. ACS Mater. Lett. ACS Med. Chem. Lett. ACS Nano ACS Omega ACS Photonics ACS Sens. ACS Sustainable Chem. Eng. ACS Synth. Biol. Anal. Chem. BIOCHEMISTRY-US Bioconjugate Chem. BIOMACROMOLECULES Chem. Res. Toxicol. Chem. Rev. Chem. Mater. CRYST GROWTH DES ENERG FUEL Environ. Sci. Technol. Environ. Sci. Technol. Lett. Eur. J. Inorg. Chem. IND ENG CHEM RES Inorg. Chem. J. Agric. Food. Chem. J. Chem. Eng. Data J. Chem. Educ. J. Chem. Inf. Model. J. Chem. Theory Comput. J. Med. Chem. J. Nat. Prod. J PROTEOME RES J. Am. Chem. Soc. LANGMUIR MACROMOLECULES Mol. Pharmaceutics Nano Lett. Org. Lett. ORG PROCESS RES DEV ORGANOMETALLICS J. Org. Chem. J. Phys. Chem. J. Phys. Chem. A J. Phys. Chem. B J. Phys. Chem. C J. Phys. Chem. Lett. Analyst Anal. Methods Biomater. Sci. Catal. Sci. Technol. Chem. Commun. Chem. Soc. Rev. CHEM EDUC RES PRACT CRYSTENGCOMM Dalton Trans. Energy Environ. Sci. ENVIRON SCI-NANO ENVIRON SCI-PROC IMP ENVIRON SCI-WAT RES Faraday Discuss. Food Funct. Green Chem. Inorg. Chem. Front. Integr. Biol. J. Anal. At. Spectrom. J. Mater. Chem. A J. Mater. Chem. B J. Mater. Chem. C Lab Chip Mater. Chem. Front. Mater. Horiz. MEDCHEMCOMM Metallomics Mol. Biosyst. Mol. Syst. Des. Eng. Nanoscale Nanoscale Horiz. Nat. Prod. Rep. New J. Chem. Org. Biomol. Chem. Org. Chem. Front. PHOTOCH PHOTOBIO SCI PCCP Polym. Chem.
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1