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Dominant factors influencing consumer satisfaction with the online purchase decision process through social commerce: A study of organic black rice in Indonesia 通过社交商务影响消费者在线购买决策过程满意度的主导因素:印度尼西亚有机黑米的研究
Q1 Social Sciences Pub Date : 2023-01-01 DOI: 10.5267/j.ijdns.2023.1.005
K. Kusno, Y. Deliana, L. Sulistyowati, Rita Komaladewi, D. Rochdiani, L. Trimo
The rapid increase in social media users in Indonesia has caused organic black rice (OBR) to be traded online via social commerce (s-commerce). OBR is an environmentally friendly functional food that meets the requirements for sustainable agricultural products. Unfortunately, in Indonesia the demand is still low, so some producers are reluctant to continue the OBR business. Therefore, it is important to study consumer satisfaction. Previous studies have primarily focused on satisfaction with choices and results of the decision process, not satisfaction with the decision process. Satisfaction in the perspective of the decision process has not been widely studied. This paper aims to identify the dominant factors that influence satisfaction with the online OBR purchase decision process via s-commerce. The research design is quantitative with a survey technique of 200 online consumers drawn by stratified random and convenience sampling. Data analysis using Exploratory Factor Analysis and Path Analysis. The results showed that the dominant factors were security in purchasing decisions, Instagram and other social media, friends, satisfaction with the results, Internet, references of friends and family as well as consideration of product taste and aroma, attractiveness, and disease treatment. These eight dominant factors can be used as important considerations in online OBR business through s-commerce.
印度尼西亚社交媒体用户的快速增长使得有机黑米(OBR)通过社交商务(s-commerce)在网上进行交易。OBR是一种符合可持续农产品要求的环保功能性食品。不幸的是,在印度尼西亚,需求仍然很低,因此一些生产商不愿继续OBR业务。因此,研究消费者满意度是很重要的。以往的研究主要关注对决策过程的选择和结果的满意度,而不是对决策过程的满意度。决策过程视角下的满意度尚未得到广泛研究。本文旨在找出影响s-commerce在线OBR购买决策过程满意度的主要因素。研究设计是定量的,采用分层随机、方便抽样的方式抽取200名网络消费者进行调查。数据分析采用探索性因子分析和路径分析。结果显示,占主导地位的因素是购买决策的安全性、Instagram等社交媒体、朋友、对结果的满意度、互联网、朋友和家人的参考以及对产品味道和香气、吸引力和疾病治疗的考虑。这八个主导因素可以作为通过s-commerce进行在线OBR业务的重要考虑因素。
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引用次数: 1
The effects of the internal and the external factors affecting artificial intelligence (AI) adoption in e-innovation technology projects in the UAE? Applying both innovation and technology acceptance theories 影响阿联酋电子创新技术项目采用人工智能(AI)的内部和外部因素的影响?同时运用创新和技术接受理论
Q1 Social Sciences Pub Date : 2023-01-01 DOI: 10.5267/j.ijdns.2023.4.006
Mohammad N. Y. Hirzallah, M. Alshurideh
This study has examined factors, such as technology and employee influence on artificial intelligence (AI) adoption of e-innovative projects in the United Arab Emirates. The present study revealed the success or failure of e-innovation adoption in the public sector of the UAE and hinted at potential e-innovative projects to consider essential factors before adopting it. The study's sample covered the government sector, and the data collection method was a survey questionnaire with a sample size of 1037 responses made up of government employees. This paper was mainly built upon the diffusion of innovation and technology acceptance theories. The analysis findings showed that technology (an external factor) significantly and positively contributed to adopting AI e-innovation technology. Further analysis revealed that employee (internal factor) proxies directly influenced the adoption of AI e-innovation technology. Overall, internal and external factors contributed to adopting e-innovation technology in the United Arab Emirates. For future directions, additional factors related to the market should be considered to explore their contribution.
本研究考察了技术和员工对阿拉伯联合酋长国采用电子创新项目的人工智能(AI)的影响等因素。本研究揭示了阿联酋公共部门采用电子创新的成功或失败,并暗示潜在的电子创新项目在采用之前应考虑基本因素。该研究的样本涵盖了政府部门,数据收集方法是调查问卷,样本量为1037份,由政府雇员组成。本文主要以创新扩散理论和技术接受理论为基础。分析结果表明,技术(外部因素)对采用人工智能电子创新技术有显著的正向贡献。进一步分析发现,员工(内部因素)代理直接影响人工智能电子创新技术的采用。总体而言,内部和外部因素促进了阿联酋采用电子创新技术。对于未来的方向,应考虑与市场相关的其他因素,以探索其贡献。
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引用次数: 0
The effect of emotional intelligence on the performance of auditors 情商对审计人员绩效的影响
Q1 Social Sciences Pub Date : 2023-01-01 DOI: 10.5267/j.ijdns.2023.5.013
T. Huyen, T. Anh, Vu-Phan Gia Anh, T. Ngoc
This study aims to evaluate the impact of effective emotional intelligence on the work of auditors in Ho Chi Minh City, Ho Chi Minh. The authors conducted a survey for 355 auditors at companies and organizations operating in the field of auditing. The results show that there were 4 factors of emotional intelligence that affect job performance, arranged in the following sequence: (1) Perception of emotions, (2) Positive thinking with emotions, (3) Understand emotions, (4) Control emotions. This is the basis for the authors to give some implications to improve the emotional intelligence characteristics of auditors towards work efficiency.
本研究旨在评估有效情绪智力对胡志明市审计师工作的影响。作者对从事审计工作的公司和机构的355名审计员进行了调查。结果表明,影响工作绩效的情绪智力因素有4个,依次为:(1)情绪感知、(2)带情绪积极思考、(3)理解情绪、(4)控制情绪。这是作者对提高审计人员情绪智力特征对工作效率的启示的基础。
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引用次数: 0
Investigating the effect of perceived risk factors and COVID-19 pandemic situation on online shopping behavior among Malaysians 调查感知风险因素和新冠肺炎疫情对马来西亚人网购行为的影响
Q1 Social Sciences Pub Date : 2023-01-01 DOI: 10.5267/j.ijdns.2023.6.006
Zalinawati Abdullah, M. Ismail, Ken Sudarti, N. U. A. Aziz, N. Lukman, H. Hamdan, Jumadil Saputra
This study investigates the effect of perceived risks, i.e., financial risk, product risk, and convenience risk, as well as the COVID-19 pandemic situation on online shopping behavior among Malaysians. This study uses convenience sampling techniques and comprises 185 respondents who have experience buying online. In addition, the study setting was non-contrived, and data was gathered using a closed-ended questionnaire through an online survey. Descriptive analysis was conducted using SPSS version 25.0 software and SmartPLS version 3.2.8 to test the proposed hypotheses. This study found that perceived risk factors such as financial, product, and convenience risk did not influence online shopping behavior. In contrast, the COVID-19 pandemic positively influences online shopping behavior among consumers. It showed a new development in the theory of online shopping behavior, where users continue to make purchases despite being aware that there may be various risks due to the spread of COVID-19. The role of the ministry, business owners, and consumer associations needs to be given attention to form a sustainable electronic commerce system and protect the rights of consumers. This research can help consumers understand their rights.
本研究调查了感知风险,即金融风险、产品风险和便利风险,以及新冠疫情对马来西亚人网上购物行为的影响。本研究采用便利抽样技术,包括185名有网上购物经验的受访者。此外,研究设置为非人为设置,通过在线调查采用封闭式问卷收集数据。采用SPSS版本25.0和SmartPLS版本3.2.8进行描述性分析,以检验提出的假设。本研究发现,财务风险、产品风险和便利风险等感知风险因素对网上购物行为没有影响。相反,新冠肺炎疫情对消费者的网上购物行为产生了积极影响。这显示了网上购物行为理论的新发展,即用户在意识到新冠病毒传播可能存在各种风险的情况下,仍在继续购物。为了构建可持续发展的电子商务体系,保护消费者的权益,有必要重视财经部和企业、消费者协会的作用。这项研究可以帮助消费者了解他们的权利。
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引用次数: 0
The acceptance of mobile applications for accommodation booking in Vietnam: Case of gen Z 越南接受移动应用程序预订住宿:以Z世代为例
Q1 Social Sciences Pub Date : 2023-01-01 DOI: 10.5267/j.ijdns.2023.6.005
Duy-Tran Ba, H. Dinh, Quang-Phan Duy, Duong-Pham Dai, Tuan-Ngo Anh
The development of technology and smart mobile devices such as phones and tablets has changed the behavior of tourists when booking tourism services. Based on the technology acceptance model, this study aims to explore the factors influencing the intention to use mobile applications for accommodation booking among GENZ in Vietnam. The analysis of 218 users revealed that four factors influence the behavior of using mobile applications for booking: performance expectancy, effort expectancy, social influence, and hedonic motivation. In addition to identifying the factors affecting usage intention, this study also proposes implications to assist developers and providers in improving their applications and developing suitable product strategies for the future.
科技和智能移动设备(如手机、平板电脑)的发展改变了游客预订旅游服务的行为。基于技术接受模型,本研究旨在探讨影响越南青年使用移动应用程序预订住宿意愿的因素。对218名用户的分析显示,有四个因素影响着用户使用移动应用程序进行预订的行为:表现预期、努力预期、社会影响和享乐动机。除了确定影响使用意向的因素外,本研究还提出了一些建议,以帮助开发人员和供应商改进他们的应用程序,并为未来制定合适的产品策略。
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引用次数: 0
The effects of information and communication technology on village development performance 信息通信技术对乡村发展绩效的影响
Q1 Social Sciences Pub Date : 2023-01-01 DOI: 10.5267/j.ijdns.2023.6.018
Andi Chairil Furqana, F. Karim, Latifah Sukmawati Yuniar, Arif Gunarsa, Erwinsyah Erwinsyah
The purpose of this study is to examine how Information and Communication Technology (ICT) affects village development performance, which is measured through the Developing Village Index (VDP). This index is made up of three dimensions: Social, Economic, and Environmental Resilience Indexes. By using quantitative methods and cross-sectional data from 1,842 villages in the Central Sulawesi Province in 2021, the study concludes that ICT has a positive impact on the development performance of villages overall. The study found that the quality of internet signals and the number of cell phone users, as well as the presence of technology devices and internet facilities in village offices, have a positive influence on village development performance. However, the existence of internet facilities for the public has no effect on village development performance, including economic, social, and environmental development in rural areas. By examining the effectiveness of both the community and the village government's utilization of ICT, this study contributes to understanding the impact of ICT in improving village development performance. To reduce the digital divide and continue to support rural development, it is important to enhance ICT facilities and infrastructure for rural communities and improve the quality of their implementation governance. Furthermore, to support the delivery of public services and the implementation of village development programs, both the government and Regional Government need to encourage the effectiveness of the use of ICT.
本研究的目的是检验信息和通信技术(ICT)如何影响村庄发展绩效,这是通过发展中的村庄指数(VDP)来衡量的。该指数由三个维度组成:社会、经济和环境恢复力指数。通过使用定量方法和2021年苏拉威西省中部1842个村庄的横截面数据,该研究得出结论,ICT对村庄的总体发展绩效产生了积极影响。研究发现,互联网信号的质量和手机用户的数量,以及村办技术设备和互联网设施的存在,对村庄发展绩效有积极的影响。然而,为公众服务的互联网设施的存在并没有对村庄的发展绩效产生影响,包括农村地区的经济、社会和环境发展。通过考察社区和村政府对信息通信技术的利用效果,本研究有助于理解信息通信技术对提高村庄发展绩效的影响。为缩小数字鸿沟并继续支持农村发展,必须加强农村社区的信息通信技术设施和基础设施,提高其实施治理的质量。此外,为了支持公共服务的提供和村庄发展计划的实施,政府和地区政府都需要鼓励信息通信技术的有效使用。
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引用次数: 0
The influence of financial literacy, digital literacy, digital marketing, brand image and word of mouth on the z generation's interest in Islamic banks 金融知识、数字知识、数字营销、品牌形象和口碑对z世代对伊斯兰银行的兴趣的影响
Q1 Social Sciences Pub Date : 2023-01-01 DOI: 10.5267/j.ijdns.2023.6.015
Darsita Suparno, Indah Tjahjawulan, Suratno Martodiryo, A. Anshary, M. Mulyono, Badrian Badrian, Eva Ardiana Indrariani, Tirto Suwondo
This study aims to examine the effect of digital literacy, digital marketing, and word of mouth on the interest of the z generation in Islamic banks. Researchers used primary data obtained from distributing questionnaires to students and students with a total sample of 460 respondents. In this study the sample acquisition technique used a purposive sample with the criteria for respondents being in the age range of 17 years to 25 years. The research method uses a quantitative approach and PLS analysis techniques assisted by SmartPLS version 3.0. The variables in this study include exogenous variables in the form of digital literacy, financial literacy, digital marketing, brand image and word of mouth as well as exogenous variables namely interest in Islamic banks. The results of this study indicate that financial literacy, digital marketing and word of mouth have an influence significant to the interest of the z generation in Islamic banks. Meanwhile, digital literacy and brand image have no significant effect on the z generation's interest in Islamic banks. The results of this study can be used as reference material in conducting further research, especially to determine Islamic banking marketing techniques for the z generation. For further research, it is expected to develop this research by adding other variables such as religiosity, location, level of service and other factors as well as other methods of research such as further and in-depth interview techniques with respondents so that more varied information results are obtained.
本研究旨在考察数字素养、数字营销和口碑对z世代在伊斯兰银行的兴趣的影响。研究人员使用了从向学生和学生分发问卷中获得的原始数据,总共有460名受访者。在这项研究中,样本采集技术使用了有目的的样本,调查对象的年龄范围为17岁至25岁。研究方法采用定量方法和PLS分析技术,并辅以SmartPLS 3.0版本。本研究中的变量包括外生变量,如数字素养、金融素养、数字营销、品牌形象和口碑,以及外生变量,即对伊斯兰银行的兴趣。本研究结果表明,金融知识、数字营销和口碑对z世代在伊斯兰银行的兴趣有显著影响。与此同时,数字素养和品牌形象对z世代对伊斯兰银行的兴趣没有显著影响。本研究的结果可以作为进一步研究的参考材料,特别是确定z世代伊斯兰银行的营销技巧。对于进一步的研究,希望通过加入其他变量,如宗教信仰,地点,服务水平等因素,以及其他研究方法,如对受访者进行进一步深入的访谈技术,来发展这项研究,从而获得更多样化的信息结果。
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引用次数: 0
Digital transformation and competitiveness in Peruvian small business 秘鲁小企业的数字化转型和竞争力
Q1 Social Sciences Pub Date : 2023-01-01 DOI: 10.5267/j.ijdns.2023.7.012
M. Inga-Ávila, R. Churampi-Cangalaya, Jesús Ulloa-Ninahuamán, José Luis Inga-Ávila, Marilú Uribe-Hinostroza, M. Inga-Aliaga, Francisca Huamán-Pérez
Digital transformation has become fundamental to improving the competitiveness of microenterprises worldwide, and Huancayo, Peru is no exception. By adopting digital technologies, microenterprises can improve their operational efficiency, expand their market reach and enhance their abilities to make informed decisions. They have therefore found innovative ways to adapt to changing market conditions, such as incorporating information technologies, online sales, use of social networks and home delivery. Despite this, many microenterprises struggle to survive due to lack of access to financing and adequate government support. This study aimed to analyze how individual, group and organizational factors influence the digital transformation of microenterprises and its impact on their competitiveness. The research was carried out in a sample of 80 multi-sector microenterprises, using a non-probabilistic and cross-sectional research design of a quali-quantitative and explanatory nature, using SEM-PLS. The results of the study indicate a positive relationship between individual, group and organizational factors and digital transformation, as well as with the competitiveness of microenterprises. The coefficients of determination (R2) obtained were 0.8897 and 0.7931 for digital transformation and competitiveness, respectively, indicating a predictive ability in both cases. These findings are of great use to policy makers, business owners and researchers interested in fostering the growth and development of microenterprises in emerging economies.
数字化转型已成为提高全球微型企业竞争力的基础,秘鲁万卡约也不例外。通过采用数字技术,微型企业可以提高其运营效率,扩大其市场范围并增强其做出明智决策的能力。因此,他们找到了创新的方式来适应不断变化的市场状况,例如整合信息技术、在线销售、使用社交网络和送货上门。尽管如此,由于缺乏融资渠道和足够的政府支持,许多微型企业难以生存。本研究旨在分析个体、群体和组织因素如何影响微型企业的数字化转型及其对其竞争力的影响。该研究是在80个多部门微型企业的样本中进行的,使用非概率和横断面的研究设计,具有定性定量和解释性,使用SEM-PLS。研究结果表明,个体因素、群体因素和组织因素与数字化转型以及微企业竞争力之间存在正相关关系。数字化转型和竞争力的决定系数(R2)分别为0.8897和0.7931,表明在这两种情况下都具有预测能力。这些发现对有意促进新兴经济体微型企业成长和发展的决策者、企业主和研究人员非常有用。
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引用次数: 0
Analyzing the effects of data mining techniques on management decision making and information exchange in the industrial sector: the role of cooperation as a moderating factor in Saudi Arabia 分析数据挖掘技术对工业部门管理决策和信息交换的影响:合作在沙特阿拉伯作为调节因素的作用
Q1 Social Sciences Pub Date : 2023-01-01 DOI: 10.5267/j.ijdns.2023.7.013
Faisal Alotaibi
This research explores the influence of data mining methods on the managerial decision-making in Saudi Arabia's industrial sector, emphasizing the moderating function of cooperation. A total of 500 questionnaires were distributed to information technology managers, with 265 responses selected for data analysis. Smart PLS 4 software was used for the data analysis, and statistical measures were used to analyze the correlations between variables. The findings show that data mining approaches have a substantial positive relationship with improving decision-making and information exchange within external and internal contexts. The study also demonstrates that cooperation plays an important moderating role in these interactions, emphasizing the significance of building a cooperative atmosphere to improve the influence of data mining methods on decision-making and information sharing. The study's conclusions have practical relevance for organizations in the industrial sector. Organizations may improve their decision-making processes and information sharing by adopting data mining tools and boosting collaboration, enhancing performance and competitiveness.
本研究探讨了数据挖掘方法对沙特阿拉伯工业部门管理决策的影响,强调合作的调节作用。共向信息技术经理发放了500份问卷,从中选出265份回答进行数据分析。采用Smart PLS 4软件进行数据分析,采用统计学方法分析变量间的相关性。研究结果表明,数据挖掘方法与改善外部和内部环境中的决策和信息交换具有实质性的积极关系。研究还表明,合作在这些互动中起着重要的调节作用,强调了建立合作氛围对提高数据挖掘方法对决策和信息共享的影响的重要性。该研究的结论对工业部门的组织具有实际意义。组织可以通过采用数据挖掘工具、促进协作、提高绩效和竞争力来改进决策过程和信息共享。
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引用次数: 0
An empirical study into the effect of the digital divide on the intention to adopt e-government 数字鸿沟对采用电子政务意愿影响的实证研究
Q1 Social Sciences Pub Date : 2023-01-01 DOI: 10.5267/j.ijdns.2023.8.005
Raed Masadeh, Dmaithan Almajal, Tha’er Majali, S. A. Majali, Ala’a Saeb Al-Sherideh
This study investigated the relationship between the digital gap and the intention of Jordanians towards e-government usage. It focused on three components of the digital divide namely access, skills, and innovativeness. In addition, the research investigated how socio-demographic factors influence this connection. Data comprised 620 valid replies to questionnaires issued to 700 Jordanian citizens aged 22 and older who resided in urban and rural areas. Statistical Package for the Social Sciences (SPSS) version 26 and Analysis of Moment Structures (AMOS) version 24 were employed in data analyses and hypotheses testing. The results showed that all three aspects of the digital divide had a significant influence (access, skills, and innovativeness) on the intent of Jordanian citizens to utilize e-government, and the dimension of access imparted the strongest impact, followed by the dimension of skills and then the dimension of innovativeness. Additionally, it was discovered that gender, age, and education were the socio-demographic factors that could weaken the impact of the digital divide on the intentions of user to access e-government services. Contrariwise, the factor of income did not show a similar impact. Furthermore, perceived security significantly impacted the propensity towards e-government usage. Trust played a significant role in mediating the link between perceived security and the intention to engage in e-government.
这项研究调查了数字差距与约旦人使用电子政务的意愿之间的关系。它侧重于数字鸿沟的三个组成部分,即获取、技能和创新。此外,该研究还调查了社会人口因素如何影响这种联系。数据包括对700名居住在城市和农村地区的22岁及以上约旦公民发放的问卷的620份有效答复。采用社会科学统计软件包(SPSS)第26版和矩结构分析(AMOS)第24版进行数据分析和假设检验。结果表明,数字鸿沟的三个方面(可及性、技能和创新性)都对约旦公民使用电子政务的意愿产生显著影响,其中可及性维度的影响最大,其次是技能维度,然后是创新性维度。此外,研究发现性别、年龄和教育程度是社会人口因素,可以削弱数字鸿沟对用户访问电子政务服务意愿的影响。相反,收入因素没有表现出类似的影响。此外,感知安全显著影响电子政务的使用倾向。信任在感知安全与参与电子政务意图之间的联系中起着重要的中介作用。
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引用次数: 0
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International Journal of Data and Network Science
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