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The effect of multimodality on customers' decision-making and experiencing: A comparative study 多模态对顾客决策和体验影响的比较研究
Q1 Social Sciences Pub Date : 2023-01-01 DOI: 10.5267/j.ijdns.2022.12.012
Abdullah Alsokkar, E. Law, D. Almajali, Mohammad Alshinwan
The primary objective of this article is to present the findings of an experimental study on the use of a human-like “naturalistic” avatar (of both genders) for information presentations. The primary goal is to investigate how users' frame of mind, purchasing behavior, and satisfaction are affected by being presented with information by a naturalistic avatar that lacks expressive capabilities. Two different types of information presentations were developed and empirically tested on 48 participants, namely: (i) two dimensional static graphical and textual information presentation and (ii) non-expressive naturalistic avatar. For this comparative research study, a simplified version of the user experience model that was used in our earlier research (the EUX-DM) was selected to serve as the measurement model. Participants' perceived values of the measured qualities were found to be independent of both their own and the naturalistic avatar's gender, and the non-expressive avatar had a positive effect and a stronger encouragement on participants' intention to purchase, usage attitude, and satisfaction than other types of information presentations.
本文的主要目的是展示一项关于使用类似人类的“自然主义”化身(男女皆可)进行信息展示的实验研究结果。主要目标是调查用户的心态、购买行为和满意度是如何被缺乏表达能力的自然形象所呈现的信息所影响的。我们开发了两种不同类型的信息呈现,并对48名参与者进行了实证测试,即:(i)二维静态图形和文本信息呈现和(ii)非表达的自然主义化身。在这项比较研究中,我们选择了我们早期研究中使用的用户体验模型的简化版本(EUX-DM)作为测量模型。研究发现,参与者对测量品质的感知价值与他们自己的性别和自然主义虚拟形象的性别无关,非表达性虚拟形象对参与者的购买意愿、使用态度和满意度有积极的影响,比其他类型的信息呈现对参与者的鼓励更强。
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引用次数: 1
Customer attitudes towards online shopping: A systematic review of the influencing factors 顾客对网上购物的态度:影响因素的系统回顾
Q1 Social Sciences Pub Date : 2023-01-01 DOI: 10.5267/j.ijdns.2022.12.013
I. Abu-AlSondos, A. Alkhwaldi, H. Salhab, Mr. IZUKWE Raymond, Basel J. A. Ali
The primary goal of this study is to investigate the major elements that impact customer attitudes regarding internet purchasing in Jordan. This study employed a qualitative systematic literature review methodology, with 100 existing peer-reviewed articles completed in Jordan chosen for evaluation based on an inclusion/exclusion criterion. The findings of this study were collected utilizing a thematic method, which involved extracting previous researchers' findings from the literature, categorizing similar themes and findings, and drawing conclusions. According to the findings of this survey, the most important elements impacting customer attitudes about online buying in Jordan are trust, cultural hurdles such as uncertainty avoidance and a lack of understanding, security, perceived ease-of-use, and perceived utility. It was also discovered that Hofstede's cultural dimensions’ theory and the technology acceptance model (TAM) can help online businesses identify what factors drive online shopping adoption in Jordan. This study discovered, through a review of available literature, that the online shopping sector in Jordan is currently undeveloped, necessitating more effective growth techniques. Finally, the outcomes of this study provide online merchants with insight into what has to be prioritized in order to entice Jordanian customers to make online purchases. From the findings of this investigation, three areas of inquiry were uncovered for further study. Findings from this study also include suggestions for online retailers and policymakers looking to boost Jordanians' comfort level with making purchases over the Internet. The findings of this study will be invaluable to international online retailers that are considering entering the Jordanian market. They will reveal not only the most important aspects affecting consumers' perceptions of online shopping in Jordan, but also the level of maturity of this sector.
本研究的主要目标是调查影响约旦客户对互联网购买态度的主要因素。本研究采用了定性的系统文献综述方法,选取了在约旦完成的100篇现有的同行评议文章,根据纳入/排除标准进行评估。本研究采用主题法收集研究结果,即从文献中提取前人的研究结果,对相似的主题和研究结果进行分类,并得出结论。根据这项调查的结果,影响约旦客户对在线购物态度的最重要因素是信任、文化障碍(如避免不确定性和缺乏理解)、安全性、感知易用性和感知实用性。研究还发现,Hofstede的文化维度理论和技术接受模型(TAM)可以帮助在线企业确定哪些因素推动约旦的在线购物采用。通过对现有文献的回顾,本研究发现约旦的在线购物部门目前尚不发达,需要更有效的增长技术。最后,这项研究的结果为在线商家提供了洞察,为了吸引约旦客户进行在线购物,必须优先考虑什么。根据这项调查的结果,发现了三个有待进一步研究的调查领域。这项研究的结果还包括对在线零售商和政策制定者的建议,这些零售商和政策制定者希望提高约旦人在互联网上购物的舒适度。这项研究的结果将是非常宝贵的国际在线零售商正在考虑进入约旦市场。它们不仅将揭示影响约旦消费者对网上购物看法的最重要方面,而且还将揭示该行业的成熟程度。
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引用次数: 8
The effects of digital transformational leadership, work environment and motivation on reinforc-ing job satisfaction: Evidence from vocational schools 数字化变革型领导、工作环境和激励对强化工作满意度的影响:来自职业学校的证据
Q1 Social Sciences Pub Date : 2023-01-01 DOI: 10.5267/j.ijdns.2022.12.023
W. Sunaryo, Nancy Yusnita, Herfina Herfina, D. Wulandari, S. Suhendra
The purpose of this study was to analyze the effect of job satisfaction, motivation, Digital Transformational Leadership, work on jobs and teachers' performance of vocational schools. The study uses quantitative methods to test and prove the hypotheses made through various analyses and data processing. The research hypothesis testing was carried out by using the Structural Equation Model (SEM) approach based on Partial Least Square (PLS). The population used in this study is vocational schools’ teachers in Pati Central Java, Indonesia. The number of respondents in this study is 110 respondents of vocational teachers who have worked at least 1 years in their schools and data obtained from the distribution of online questionnaires with snowball sampling method. Based on the results of hypothesis testing data processing using SmartPLS software, the results obtained that job satisfaction had a positive and significant effect on teachers' performance of vocational schools, motivation had a positive and significant effect on job satisfaction of vocational schools, motivation had a positive and significant effect on teachers' performance of vocational schools. Digital Transformational Leadership also had a positive and significant effect on job satisfaction of vocational schools. Digital Transformational Leadership had a positive and significant effect on teachers' performance of vocational schools, work environment had a positive and not significant effect on job satisfaction of vocational schools, work environment had a positive and significant effect on teachers' performance of vocational schools. The novelty of this research is the relationship model of the role of digital transformational leadership, work environment, motivation on job satisfaction and teachers’ performance of vocational schools.
本研究的目的是分析职业学校工作满意度、动机、数字化转型领导、工作对工作和教师绩效的影响。本研究采用定量方法,通过各种分析和数据处理来检验和证明假设。采用基于偏最小二乘(PLS)的结构方程模型(SEM)方法进行研究假设检验。本研究使用的人群是印度尼西亚派提中爪哇省职业学校的教师。本研究的调查对象为110名在学校工作1年以上的职业教师,数据采用滚雪球抽样法发放在线问卷。基于SmartPLS软件对假设检验数据处理的结果,得出工作满意度对职校教师绩效有正向显著影响,动机对职校教师绩效有正向显著影响,动机对职校教师绩效有正向显著影响。数字化变革型领导对职业学校的工作满意度也有显著的正向影响。数字化变革型领导对职校教师绩效有正向显著影响,工作环境对职校教师工作满意度有正向不显著影响,工作环境对职校教师绩效有正向显著影响。本研究的新颖之处在于建立了数字化变革型领导、工作环境、工作动机对职业学校教师工作满意度和教师绩效的关系模型。
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引用次数: 2
The relationship between trends in technology use and repurchase intention 技术使用趋势与回购意愿的关系
Q1 Social Sciences Pub Date : 2023-01-01 DOI: 10.5267/j.ijdns.2022.9.001
Sylvia Samuel, T. L. Anita
Technology use to buy products online as a new innovation on marketing is significantly influencing the buyer’s behavior in marketing and important to understand. The way suppliers present their product is interesting, especially to encourage people repurchase from their shops. The purpose of the study is to explore the relationship between advertisement, promotion, and lifestyle towards repurchase intention of the university students doing online shopping at e-commerce Shopee platform during the pandemic of COVID-19. The study uses a quantitative method for research. The data were collected using an electronic questionnaire on Microsoft Forms from 212 university students who used the e-commerce Shopee platform during the COVID-19 pandemic to shop. The purposive sampling method was used to collect the data from all the students. SEM-AMOS was used to analyze the data. The results indicated as follows: the advertisement variable has no significant effect on repurchase intention. Promotion and Lifestyle variables have a significant effect on the repurchase intention of university students at Jabodetabek area in shopping online at Shopee during the COVID-19 pandemic. From this study we can conclude that technology to advertise products has no relationship with repurchase intention of students while promotion and lifestyle has a significant relationship for students to repurchase products in the transformation of new normal activities in Indonesia.
利用技术在网上购买产品作为一种新的营销创新,在营销中显著地影响着购买者的行为,理解这一点很重要。供应商展示产品的方式很有趣,尤其是鼓励人们从他们的商店再次购买。本研究旨在探讨新型冠状病毒肺炎疫情期间,广告、促销和生活方式对大学生在Shopee电商平台网购的再购买意愿的影响。本研究采用定量方法进行研究。数据是通过微软表格上的电子问卷收集的,调查对象是在COVID-19大流行期间使用电子商务Shopee平台购物的212名大学生。采用目的抽样的方法对所有学生进行调查。采用SEM-AMOS对数据进行分析。结果表明:广告变量对回购意愿没有显著影响。促销和生活方式变量对新冠疫情期间Jabodetabek地区大学生在Shopee网上购物的再购买意愿有显著影响。从本研究中我们可以得出结论,在印尼新常态活动转型中,产品的广告技术与学生的再购买意愿没有关系,促销和生活方式对学生的再购买意愿有显著的关系。
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引用次数: 1
The digital adoption of blockchain technology in the project management information systems: A value creation mediation model 区块链技术在项目管理信息系统中的数字化应用:一个价值创造中介模型
Q1 Social Sciences Pub Date : 2023-01-01 DOI: 10.5267/j.ijdns.2023.1.004
A. Al-Faouri, Sakher A. I. Al-Bazaiah, Muhammed S. Alnsour, Asma A. Abuanzeh, M. Alshurideh
Blockchain technology adoption among the businesses has become a new updated technological improvement and calls all businesses to care with it. This research aims to address its effect with project management information systems with a possible moderation effect of the value creation gained of this factor. The study used a quantitative research method to meet its objective and collected the data from Jordanian e-commerce enterprises with a total of 320 participants. PLS-SEM technique was used to perform the key analyses. The results found a significant effect of all hypothesized research assumptions and a significant moderating effect of value creation on the respective effect of study’s variables. The findings also expanded the current understanding and application of this technology and showed some implications and applicable insights that supported the existing literature and evidence in this field. The study would contribute to cover the limited research works and knowledge gaps with a suggestion to integrate this technology and application within different contextual settings.
区块链技术在企业中的采用已经成为一种新的更新的技术改进,并呼吁所有企业都关注它。本研究旨在探讨其对专案管理资讯系统的影响,以及该因素所获得的价值创造可能具有的调节作用。为了达到研究的目的,本研究采用了定量研究的方法,收集了来自约旦电子商务企业的数据,共有320名参与者。利用PLS-SEM技术进行关键分析。结果发现,所有假设的研究假设都有显著的影响,价值创造对研究变量各自的影响有显著的调节作用。研究结果还扩展了目前对该技术的理解和应用,并显示了支持该领域现有文献和证据的一些含义和适用见解。这项研究将有助于弥补有限的研究工作和知识差距,并建议在不同的背景下整合这项技术和应用。
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引用次数: 0
The effects of smart human resources 4.0 on employee job effectiveness: The mediating role of employee job satisfaction 智慧人力资源4.0对员工工作效能的影响:员工工作满意度的中介作用
Q1 Social Sciences Pub Date : 2023-01-01 DOI: 10.5267/j.ijdns.2023.1.009
N. Shamaileh, M. Eldahamsheh, Suleiman Alneimat, Rasha Istaiteyeh, Islam A. Azzam, S. Al-Hawary
The aim of this study is twofold. First, to explore the effect of smart human resources (HR) 4.0 practices on employee effectiveness. Second, to investigate the mediating role of employee job satisfaction in the relationship between these two latent variables. Distributing a questionnaire to gather data from a sample of HR managers and employees in Ministry of Digital Economy and Entrepreneurship, the results point out that smart HR 4.0 practices as a whole construct represent a significant predictor of employee job effectiveness as measured by employee performance based on their personal, social, methodological, and technical skills. As well, the results revealed that smart HR 4.0 embodies a significant predictor of employee job satisfaction. The results found a significant effect of the latter on employee job effectiveness, a significant mediating role of employee job satisfaction was established. The study provides a theoretical basis for further studies on such effects as well as an empirical ground from which companies could start to boost employee satisfaction and effectiveness through smart HR 4.0 technologies.
这项研究的目的是双重的。首先,探讨智能人力资源(HR) 4.0实践对员工效能的影响。其次,考察员工工作满意度在这两个潜在变量之间的中介作用。通过对数字经济和创业部的人力资源经理和员工样本进行问卷调查,结果指出,智能人力资源4.0实践作为一个整体结构,通过员工个人、社会、方法和技术技能的表现来衡量员工的工作效率,这是一个重要的预测指标。同时,结果显示,智能人力资源4.0体现了员工工作满意度的显著预测因子。结果发现,后者对员工工作效能有显著影响,员工工作满意度具有显著的中介作用。该研究为进一步研究这些影响提供了理论基础,也为企业开始通过智能人力资源4.0技术提高员工满意度和效率提供了实证依据。
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引用次数: 2
Severe accidents on Peruvian national and regional roads 秘鲁国家和地区道路发生严重事故
Q1 Social Sciences Pub Date : 2023-01-01 DOI: 10.5267/j.ijdns.2023.1.007
Franklin Adolfo Lazo Castro, Richard Torres Vicente, Anthony Bernard Lucero Lujan, Arturo Daniel Del Pozo Castro
Peru is a country with a complex geography. Moreover, it lacks minimal safe roads, higher in Andean and jungle territories. Depending on the classification they might receive, the num-ber of kilometers without pavement can reach up to 80%. Such a rate is alarming, consider-ing that internationally the United Nations promotes actions for road security since road ac-cidents are among the most common causes of death causes in the world. Then, employing data from Sutran, the current research has analyzed how the severity of accidents can affect road administration in Peru roads in 2021. Hence, the multinomial logistic regression was employed due to the nature of the data. It was found that regional routes had a higher risk than national roads when estimating the probability of having many dead and injured people because of a road accident.
秘鲁是一个地理条件复杂的国家。此外,在安第斯山脉和丛林地区,它缺乏最低限度的安全道路。根据他们可能得到的分类,没有人行道的公里数可能高达80%。考虑到联合国在国际上促进道路安全行动,因为道路事故是世界上最常见的死亡原因之一,这一比率令人震惊。然后,利用Sutran的数据,目前的研究分析了事故的严重程度如何影响2021年秘鲁道路的道路管理。因此,由于数据的性质,采用多项逻辑回归。研究发现,在估计道路交通事故造成大量伤亡的可能性时,地区路线的风险高于国家道路。
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引用次数: 0
The moderating role of reliability on the relationship between electronic word of mouth and cus-tomer purchase intention in Jordanian real estate enterprises 信度对约旦房地产企业电子口碑与客户购买意愿关系的调节作用
Q1 Social Sciences Pub Date : 2023-01-01 DOI: 10.5267/j.ijdns.2023.3.003
J. Al-Gasawneh, Jawad A.AL-Dalaeen- Al-Balqa, M. Hasan, A. M. A. Mahmoud, Ghada Al-Rawashdeh, I. Mukattash, Jumadil Saputra
Jordanian real estate enterprises are experiencing difficult market circumstances and an increasingly competitive environment; following these issues, this study examines the leverage of electronic word of mouth (e-WOM) on customer purchase intention in a Jordanian context with specific reference to real estate enterprises, considering the moderating role of reliability. Based on earlier studies, a conceptual model for the study was created. This research includes e-WOM as an independent variable affecting customers' purchase intention as a dependent variable mediated by reliability. The investigation follows descriptive-analytical methods; based on a convenience sampling approach, 300 questionnaires were distributed through Google Forms; nonetheless and 250 responses were accepted. To analyze data and assess hypotheses, a structural Equation Modeling (SEM) using PLS was employed. Results demonstrated a significant effect of e-WOM and Reliability on purchasing intent of customers, and the moderating role of reliability in the relationship between e-WOM and purchase intent was also affirmed. The findings give Jordanian real estate businesses information on ways to use that are most effective e-WOM to persuade buyers to buy.
约旦房地产企业面临着艰难的市场环境和日益激烈的竞争环境;根据这些问题,本研究考察了约旦背景下电子口碑(e-WOM)对客户购买意愿的影响,具体参照房地产企业,考虑可靠性的调节作用。在早期研究的基础上,本研究创建了一个概念模型。本研究将电子口碑作为影响顾客购买意愿的自变量,作为受信度中介的因变量。调查采用描述性分析方法;采用方便抽样法,通过谷歌表格发放问卷300份;尽管如此,还是接受了250份答复。为了分析数据和评估假设,使用PLS进行结构方程建模(SEM)。结果表明,电子口碑和可靠性对顾客购买意愿有显著的影响,并且在电子口碑与购买意愿的关系中,可靠性的调节作用也得到了肯定。调查结果为约旦房地产企业提供了如何使用最有效的e-WOM来说服买家购买的信息。
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引用次数: 0
Social media marketing activities and tourists’ purchase intention Social media营销活动与游客购买意愿
Q1 Social Sciences Pub Date : 2023-01-01 DOI: 10.5267/j.ijdns.2023.3.004
M. Alsoud, Sabri Mahmoud Alfdool, A. Trawnih, Abdullah Helalat, Lu’ay Al-Mu’ani, Nihaiah Mahrakani
This study aims to examine the influence of brand image as a mediator between social media marketing activity and tourist intentions to visit tourist sites in Jordan. To test the hypotheses, we utilized the partial least square method and distributed a questionnaire survey to 400 visitors, receiving 289 responses for analysis using SMART-PLS4 software. The study made significant contributions to the literature on social media marketing by developing a research model that links social media usage to brand image and shopping intention, and by using statistical techniques to quantitatively assess the effect of social media marketing activity on the brand image as a mediator. The findings exposed that word of mouth, a construct of social media, significantly positively influenced tourists' purchase intention to visit sites in Jordan. This study sheds light on the importance of social media marketing and its impact on the tourism industry in Jordan, providing useful insights for practitioners and policymakers in the field.
本研究旨在探讨品牌形象在社交媒体营销活动与约旦旅游景点旅游意向之间的中介作用。为了验证假设,我们利用偏最小二乘法对400名参观者进行问卷调查,收到289份问卷,使用SMART-PLS4软件进行分析。本研究通过建立将社交媒体使用与品牌形象和购物意愿联系起来的研究模型,并利用统计技术定量评估社交媒体营销活动作为中介对品牌形象的影响,对社交媒体营销的文献做出了重大贡献。研究结果表明,口碑作为社交媒体的一种结构,对游客访问约旦景点的购买意愿有显著的正向影响。这项研究揭示了社交媒体营销的重要性及其对约旦旅游业的影响,为该领域的从业者和政策制定者提供了有用的见解。
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引用次数: 4
The impacts of task technology fit, transparency, and supply chain agility on the blockchain adoption by SMEs in Jordan 任务技术适配性、透明度和供应链敏捷性对约旦中小企业采用区块链的影响
Q1 Social Sciences Pub Date : 2023-01-01 DOI: 10.5267/j.ijdns.2023.4.008
M. Almasarweh, Zaid Jawasreh, Y. Alghasawneh, Mohammed Al Matalka, M. Alshuaibi, N. Kalbouneh, M. Zoubi
This study aims to find out how much the ways that blockchain technology helps in different parts of the supply chain affect how SMEs use blockchain technology. Moreover, the research examines the correlation between blockchain use and overall performance. The data was obtained from the SMEs' owners and managers, who have the authority to implement blockchain technology. Two follow-up phone calls yielded 145 usable replies from 500 prospective respondents, for a response rate of 29%, which was analysed employing structural equation modelling (SEM). The results demonstrated that the contributions of blockchain adoption to task technology fit, task characteristics, technology characteristics, operational supply chain transparency, and supply chain agility influenced the acceptance intentions of SME managers and that there is a significant positive correlation between blockchain adoption and overall performance. The results aid vendors and policymakers in formulating strategies and effective plans to accelerate blockchain adoption by SMEs. Furthermore, the findings provide owners/managers of SMEs with reason to believe that blockchain technology might be a source of competitive advantage.
本研究旨在找出区块链技术在供应链不同环节的帮助方式对中小企业使用区块链技术的影响程度。此外,该研究还检验了区块链使用与整体性能之间的相关性。数据来自中小企业的所有者和管理者,他们有权实施区块链技术。两个后续电话从500名潜在受访者中获得了145个可用的回复,回复率为29%,采用结构方程模型(SEM)进行了分析。结果表明,区块链采用对任务技术契合度、任务特征、技术特征、运营供应链透明度和供应链敏捷性的贡献影响中小企业管理者的接受意愿,区块链采用与整体绩效之间存在显著的正相关关系。研究结果有助于供应商和决策者制定战略和有效计划,以加速中小企业采用区块链。此外,研究结果为中小企业的所有者/管理者提供了相信区块链技术可能是竞争优势的来源的理由。
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引用次数: 0
期刊
International Journal of Data and Network Science
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