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THE VALUE-BASED PRICING DETERMINATION MATRIX FOR PRICING METHOD SELECTION 基于价值的定价确定矩阵用于定价方法的选择
IF 1.3 Q3 BUSINESS Pub Date : 2021-02-21 DOI: 10.18267/J.CEBR.267
F. Steinbrenner, J. Turčínková
Several researchers suggest that value-based pricing (VBP) is one of the most profitable pricing methods for companies competing in today’s business environment. Interestingly, the implementation rates of VBP are, however, rather low. Numerous barriers to the implementation of value-based pricing have been found by researchers already. Although, a theoretical model for determining whether value-based pricing may be a suitable pricing method for a business is yet to be found in the literature. This study aims to introduce a theoretical model to aid pricing executives in their pricing method selection. For this purpose, 20 semi-structured in-depth expert interviews with German pricing experts were conducted as part of qualitative data analysis. The experts were selected using a purposive selection method. Pricing experts were asked to describe the most important factors for determining whether a company may implement value-based pricing. We identified two main factors as being necessities for using VBP. The first factor named by the authors was the brand advantage (BA), and the second factor was represented by the delivered product benefits (DB) as perceived by the customer. Based on these two factors, a two-dimensional, quadrant-based theoretical model was developed and was named the VBP Determination Matrix. The matrix now evaluates a company’s position within the matrix based on the factors BA and DB. It leads to direct calls-to-action for properly choosing the most suitable pricing method. This study's theoretical contribution was the development of a so far non-existing two-dimensional model for the determination of the suitability of value-based pricing. Business practitioners are now provided with an easy-to-use and highly applicable model to determine the initial suitability of implementing VBP. Senior management is given direct calls-to-action, whether an investment to implement VBP shall be made and whether to allocate resources. Implications for Central European audience: The VBP Determination Matrix is a highly applicable model recommended especially for business practitioners in pricing, marketing and management. Central European companies are recommended to utilise the model to benefit from its strategic recommendations to properly select the most suitable pricing method for profit maximisation and competitiveness optimisation.
一些研究人员认为,基于价值的定价(VBP)是在当今商业环境中竞争的公司最有利可图的定价方法之一。有趣的是,VBP的执行率却相当低。研究人员已经发现了实施基于价值的定价的许多障碍。虽然,一个理论模型,以确定是否基于价值的定价可能是一个合适的定价方法,为企业尚未发现在文献中。本研究旨在引入一个理论模型,以协助定价主管选择定价方法。为此,我们对德国定价专家进行了20次半结构化的深度专家访谈,作为定性数据分析的一部分。采用有目的的选择方法选择专家。定价专家被要求描述决定公司是否可能实施基于价值的定价的最重要因素。我们确定了使用VBP的两个主要因素。作者提出的第一个因素是品牌优势(BA),第二个因素是客户感知到的交付产品利益(DB)。基于这两个因素,建立了一个二维的、基于象限的理论模型,并命名为VBP确定矩阵。矩阵现在根据因子BA和DB来评估公司在矩阵中的位置。正确选择最合适的定价方法是直接的行动呼吁。这项研究的理论贡献是开发了一个迄今为止不存在的二维模型,用于确定基于价值的定价的适用性。现在为业务从业者提供了一个易于使用且高度适用的模型,以确定实施VBP的初始适用性。高层管理人员直接要求采取行动,是否投资实施VBP,是否分配资源。对中欧受众的影响:VBP确定矩阵是一个高度适用的模型,特别推荐给定价、营销和管理方面的商业从业者。建议中欧企业利用该模型,从其战略建议中正确选择最适合的定价方法,以实现利润最大化和竞争力优化。
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引用次数: 3
Analysis of Processes Information Flows and Items as Additional Design Factor in Cobit Framework Cobit框架中作为附加设计因素的过程信息流和项目分析
IF 1.3 Q3 BUSINESS Pub Date : 2021-02-12 DOI: 10.18267/J.CEBR.264
P. Rozehnal, V. Novák
COBIT is a process-oriented IT governance framework. In 2019 version, the framework offers a significantly redesigned approach to prioritize processes and set process target capability levels. The design phase is very important to achieve governance system in future. Although there are several design factors defined in the design phase of COBIT 2019, these factors do not assess process suitability and value for the governance system. Thus, connections and continuity among processes are not taken into consideration enough. Therefore, the aim of the article is to suggest another design factor based on the interrelationships of processes in the COBIT framework represented by its information flows. The nature of the proposed innovation is described, and the analysis of process information flows and items is performed. The article also publishes several inconsistencies in COBIT 2019 documentation that have been identified in the process of research. The application of process information flows and items analysis has been illustrated in two case studies. We have identified new information that can be relevant to decision making in the design phase and discussed their importance for planned governance system. The results could help to improve the quality of the design phase by providing additional information about the context of the processes designed to ensure the governance system. Implications for Central European audience: The implications for senior managers in the Central European region will be beneficial. Optimization and effective use of information technologies is a prerequisite for achieving long-term competitiveness. COBIT is a best practice framework, and its implementation in companies is largely based on the specifics of each organization. Therefore, it is important to pay close attention to the implementation phase of the application of COBIT. Framework application positively supports the holistic approach to management, resource optimization, management based on responsibility and measurability. Today, these attributes of the organization's management are emphasized not only in Central Europe but in developed countries in general.
COBIT是一个面向过程的IT治理框架。在2019年版本中,该框架提供了一种经过重大重新设计的方法,以确定流程的优先级并设定流程目标能力水平。设计阶段对于实现未来的治理体系非常重要。尽管COBIT 2019的设计阶段定义了几个设计因素,但这些因素并不能评估治理系统的流程适用性和价值。因此,没有充分考虑进程之间的联系和连续性。因此,本文的目的是基于COBIT框架中由其信息流表示的过程的相互关系,提出另一个设计因素。描述了拟议创新的性质,并对流程信息流和项目进行了分析。这篇文章还发表了COBIT 2019文件中在研究过程中发现的几个不一致之处。在两个案例研究中说明了过程信息流和项目分析的应用。我们已经确定了与设计阶段的决策相关的新信息,并讨论了它们对计划治理系统的重要性。研究结果可以通过提供有关为确保治理系统而设计的流程背景的额外信息,帮助提高设计阶段的质量。对中欧受众的影响:对中欧地区高级管理人员的影响将是有益的。优化和有效利用信息技术是实现长期竞争力的先决条件。COBIT是一个最佳实践框架,它在公司中的实施主要基于每个组织的具体情况。因此,密切关注COBIT应用的实施阶段非常重要。框架应用程序积极支持全面的管理方法、资源优化、基于责任和可衡量性的管理。如今,该组织管理的这些属性不仅在中欧得到强调,而且在整个发达国家也得到强调。
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引用次数: 3
Academic Entrepreneurship: An Empirical Research of Invention Commercialisation 学术创业:发明商业化的实证研究
IF 1.3 Q3 BUSINESS Pub Date : 2021-02-08 DOI: 10.18267/J.CEBR.265
D. Doanh, T. Bernat, N. T. Hieu, Nguyen Bich Ngoc, Nguyen Thi Phuong Linh
Empirical studies exploring particular mechanisms that the country’s institutional profile, such as regulatory and normative dimension are internalised into scientists’ cognitive process of commercialising their research results, are rather sparse. This study aims to develop a conceptual framework in which integrated the lens of institutional theory and theory of planned behaviour to empirically test and discover the effects of regulatory and normative supports on scientists’ intention to commercialise an invention. A survey was conducted at institutions and universities using stratified random sampling from 255 scientists during the period of 2 months from May to July 2020. A structural equation modelling was employed to estimate the paths and correlations. Results revealed that although regulatory support was not found to have the direct role in shaping intention to commercialise the invention, it had more influences and significances in the increase of attitude towards entrepreneurship, subjective norms, perceived behavioural control. Also, attitude towards entrepreneurship and perceived behavioural control were found to be full mediators in the linkage between regulatory support and intention to commercialise the invention, but subjective norms were not. Besides, normative support, although it was not related to subjective norms, it had direct influences on attitude toward invention commercialisation, perceived behaviour control, and intention to commercialise the invention. Thus, attitude toward invention commercialisation, perceived behaviour control was figured out to play the partially mediating role in the relationship between normative support and intention to commercialise invention among scientists. This research shows that new institutions that address younger generations and concentrate on enhancing entrepreneurial qualities are crucial to foster commercialisation in emerging economies. Also, by representing outstanding issues, our research encourages further debate and research activities. Implications for Central European audience: Even though the research results are related to academic entrepreneurship in Vietnam, the findings of this study can advocate that to promote academic entrepreneurship in emerging economies, enhancing both regulatory and normative supports are really necessary. In addition to theoretical contributions, this study also has several practical implications for researchers and policymakers in Central Europe.
探索国家制度形象(如监管和规范维度)内化到科学家将其研究成果商业化的认知过程中的特定机制的实证研究相当稀少。本研究旨在建立一个概念框架,在这个框架中,整合了制度理论和计划行为理论的视角,以经验检验和发现监管和规范支持对科学家将发明商业化意图的影响。在2020年5月至7月的2个月期间,对255名科学家进行了分层随机抽样调查。采用结构方程模型来估计路径和相关性。结果表明,虽然监管支持对发明商业化意愿的形成没有直接作用,但对创业态度、主观规范、感知行为控制的增加有更大的影响和意义。此外,对企业家精神的态度和感知的行为控制被发现是监管支持与发明商业化意图之间联系的充分中介,但主观规范不是。规范性支持虽然与主观规范无关,但对发明商业化态度、感知行为控制和发明商业化意愿有直接影响。研究发现,对发明商业化的态度、感知行为控制在规范支持与发明商业化意愿之间的关系中起部分中介作用。这项研究表明,面向年轻一代、专注于提高企业家素质的新机构,对于促进新兴经济体的商业化至关重要。此外,通过代表突出的问题,我们的研究鼓励进一步的辩论和研究活动。对中欧受众的启示:尽管研究结果与越南的学术创业有关,但本研究的发现可以主张,要促进新兴经济体的学术创业,加强监管和规范支持是非常必要的。除了理论贡献外,本研究对中欧的研究人员和政策制定者也有一些实际意义。
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引用次数: 4
Re-Examining Crowdfunding Success: How the Crowdfunding Goal Moderates the Relationship of Success Factors and Crowdfunding Performance 重新审视众筹成功:众筹目标如何调节成功因素与众筹绩效的关系
IF 1.3 Q3 BUSINESS Pub Date : 2021-01-30 DOI: 10.18267/J.CEBR.263
Felix Pinkow, Philipp Emmerich
The factors determining the success of crowdfunding projects is one of the central issues for crowdfunding researchers. Quantitative approaches recognise the number of funds targeted as an important control variable. However, little is known about the impact of the funding goal on other factors that impact crowdfunding success. We hypothesise that the effect of crowdfunding success factors varies contingent on the funding goal level. A dataset of 338 crowdfunding projects from the largest German crowdfunding platform StartNext in the years 2015 to 2016 is analysed by conducting regression analyses controlling for varying funding goal sizes. We use the dependent variables success, the degree of success and the number of project supporters and control whether the effect of independent variables such as comments, updates and social media depend on different funding goals. Our study indicates that the impact of the investigated success factors, in fact, strongly depends on the funding goal levels of crowdfunding projects. By grouping projects into clusters of varying funding goals, we find that the impact of individual success factors changes and that the funding goal plays a moderating role for factors impacting project success. Implications for Central European audience: Many crowdfunding studies focus on the most popular US-based platforms like Kickstarter or Indiegogo. We examined projects on the largest German reward-based crowdfunding platform StartNext. These results help both researchers and future entrepreneurs in Europe to better understand supporter behaviour. We suggest that future entrepreneurs should be aware that factors influencing the success of a crowdfunding project strongly depend on the set funding goal, which should be adequately considered in future crowdfunding research.
众筹项目成功的决定因素是众筹研究者关注的核心问题之一。定量方法将目标基金的数量视为一个重要的控制变量。然而,融资目标对影响众筹成功的其他因素的影响却知之甚少。我们假设众筹成功因素的影响随筹资目标水平的不同而不同。本文对德国最大的众筹平台StartNext在2015年至2016年间的338个众筹项目数据集进行了回归分析,控制了不同的融资目标规模。我们使用因变量success,成功程度和项目支持者的数量,并控制诸如评论,更新和社交媒体等自变量的影响是否取决于不同的资助目标。我们的研究表明,被调查的成功因素的影响,实际上很大程度上取决于众筹项目的融资目标水平。通过将项目分组到不同资助目标的集群中,我们发现单个成功因素的影响发生了变化,资助目标对影响项目成功的因素起着调节作用。对中欧受众的启示:许多众筹研究聚焦于最受欢迎的美国平台,如Kickstarter或Indiegogo。我们研究了德国最大的奖励众筹平台StartNext上的项目。这些结果有助于欧洲的研究人员和未来的企业家更好地理解支持者的行为。我们建议未来的创业者应该意识到,影响众筹项目成功与否的因素很大程度上取决于所设定的融资目标,在未来的众筹研究中应该充分考虑到这一点。
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引用次数: 6
Determinants of Chinese Foreign Direct Investment in Central and Eastern Europe 中国在中欧和东欧直接投资的决定因素
IF 1.3 Q3 BUSINESS Pub Date : 2021-01-29 DOI: 10.18267/J.CEBR.254
Barbora Abu Dayeh, M. Janíčko
The article deals with China’s outward direct investment (ODI) in Europe. The ODI has been on the rise and is unique in the sense that its development is much faster than of any other developing country. We investigate the determinants of Chinese ODI in ten countries of the Central and Eastern Europe in the time span of 2005 and 2018. Using panel data analysis, the regression model incorporates both traditional macroeconomic variables as well as selected institutional variables, trying to test which of those work best at explaining the Chinese investment activity in the countries of interest. The quality of the institutional framework is represented by EBRD indicators, which seem to be more suitable for transition economies. Findings generally suggest that Chinese multinational enterprises do not access Central and Eastern European countries primarily for market-seeking reasons. However, the fact of being a member of the EU helps Chinese ODI, since the membership is used as a sort of “backdoor” to the large European markets. Still, Chinese ODI are less likely associated with a sound institutional environment of a host country, as opposite appears to be true. These findings, therefore, support the hypothesis that access to the single EU market and R&D spending are more important determinants of the Chinese ODI than almost any other factors. Implications for Central European audience: The article explores the main drivers of Chinese foreign direct investment in the CEE region, while it employs the most relevant theoretical framework, including several recently developed theories. The quantitative analysis then thoroughly explores weight and sign of selected drivers using recent data and questions some of the conventionally accepted surmises about motivations of Chinese investment activity in the CEE region. This is an important topic given the ongoing debates about China’s influence in the region as well as about intensity and general value added of its investment activity.
本文论述了中国在欧洲的对外直接投资(ODI)。对外直接投资一直在上升,其独特之处在于其发展速度比任何其他发展中国家都快得多。本文研究了2005年至2018年间中国在中东欧10个国家对外直接投资的决定因素。利用面板数据分析,回归模型结合了传统的宏观经济变量和选定的制度变量,试图检验哪一个最能解释中国在相关国家的投资活动。体制框架的质量由欧洲复兴开发银行的指标来表示,这些指标似乎更适合于转型经济体。研究结果普遍表明,中国跨国企业不进入中东欧国家主要是出于市场寻求的原因。然而,作为欧盟成员国的事实有助于中国的对外直接投资,因为欧盟成员国身份被用作进入大型欧洲市场的“后门”。然而,中国对外直接投资不太可能与东道国健全的制度环境联系在一起,因为事实似乎正好相反。因此,这些发现支持了一个假设,即进入欧盟单一市场和研发支出是中国对外直接投资的重要决定因素,而不是几乎任何其他因素。对中欧读者的启示:本文探讨了中国在中东欧地区对外直接投资的主要驱动因素,同时采用了最相关的理论框架,包括一些最近发展起来的理论。然后,定量分析利用最近的数据深入探讨了选定驱动因素的权重和标志,并质疑了一些传统上被接受的关于中国在中东欧地区投资活动动机的猜测。鉴于目前有关中国在该地区的影响力以及中国投资活动的强度和总体附加值的争论,这是一个重要的话题。
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引用次数: 1
Using the Analytical Part of Crm in Small and Medium-Sized Enterprises in the Czech Republic 运用捷克中小企业客户关系管理分析部分
IF 1.3 Q3 BUSINESS Pub Date : 2021-01-29 DOI: 10.18267/J.CEBR.262
Adéla Langerová, H. Starzyczná, Š. Zapletalová
The article aims to evaluate the level of the analytical part of CRM in SMEs in Czechia and its impact on increasing the companies’ profitability. In the empirical part, primary quantitative research was carried out. The subject of quantitative research was selected for analytical activities. The object of the research was SMEs in the Moravian-Silesian Region. The questionnaire survey was attended by 1 067 respondents. To evaluate the level of the utilisation of selected analytical activities, the PDCA method (Deming cycle), which is used to evaluate process quality, was modified. The choice of this method was inspired by the Anglo-Australian approach to the evaluation of relationship marketing based on quality management. The starting point for the application of the PDCA method was the mode. This article provides a different perspective on CRM level assessment. A research question addressed the level of analytical activities performed. This approach highlighted the highest level in the evaluation of sales, customer satisfaction analysis, and customer segmentation, which are basic marketing activities. CRM cannot work without these activities. The lowest level was reflected in customer churn prediction and in setting up a method of measuring customer loyalty. Building long-term relationships are the main CRM goal, which should contribute to improving the economic results of companies. Therefore, five hypotheses were formulated, expressing the relationship between the level of selected analytical activities and increasing profitability of the companies. The hypotheses were verified by regression analysis. All analytical activities had an impact on the profitability of companies.
本文旨在评估捷克中小企业CRM分析部分的水平及其对提高企业盈利能力的影响。在实证部分,进行了初步的定量研究。选择定量研究主题进行分析活动。研究对象是摩拉维亚-西里西亚地区的中小企业。1067名受访者参加了问卷调查。为了评估所选分析活动的利用水平,对用于评估过程质量的PDCA方法(德明循环)进行了修改。这种方法的选择受到了英澳基于质量管理的关系营销评估方法的启发。PDCA方法应用的起点是模式。本文对CRM级别评估提供了不同的视角。一个研究问题涉及所开展分析活动的水平。这种方法突出了销售评估、客户满意度分析和客户细分的最高水平,这些都是基本的营销活动。CRM离不开这些活动。最低水平反映在客户流失预测和建立衡量客户忠诚度的方法中。建立长期关系是CRM的主要目标,这应该有助于提高公司的经济效益。因此,提出了五个假设,表达了所选分析活动水平与公司盈利能力提高之间的关系。通过回归分析验证了这些假设。所有分析活动都对公司的盈利能力产生了影响。
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引用次数: 2
How Effective Is Tax Policy In Attracting Foreign Direct Investments In Transition Countries? 转型国家税收政策吸引外国直接投资的效果如何?
IF 1.3 Q3 BUSINESS Pub Date : 2021-01-01 DOI: 10.18267/j.cebr.274
Sabina Silajdzic, Eldin Mehic
Foreign Direct Investments (FDI) has been considered an important source of economic growth and technological development in transition economies. The previous empirical literature has shown that FDI promote economic growth via complementary effects on domestic investments, increases in productivity and overall economic efficiency, giving rise to an increasing interest in understanding the key determinants of FDI. Apart from traditional FDI determinants, favourable tax policy has been considered an important factor influencing MNCs’ location decisions. The goal of this paper is to investigate the impact of corporate income tax on FDI in the context of less advanced transition economies and to analyse whether the tax effect is conditional on the level of economic development. A small number of studies exist analysing the importance of tax policy regime in attracting FDI covering SouthEast European countries. In this study, we rely on panel gravity econometric framework and examine the impact of tax policy on FDI using bilateral FDI flows between 8 home and 8 South East Europe host countries in the period 2000–2018. We estimate the regression using Prais-Winsten correlated panels corrected standard errors PSCE method to obtain robust estimates of individual effects in the presence of heteroscedasticity and serial correlation. The seven SEE host countries included in the sample are considered of similar economic structures and institutional transformation, which seems important in analysing tax policy effectiveness and minimising biases associated with econometric modelling of FDI determinants. Finally, we study this relationship in an integrated framework considering traditional gravity forces as well as a number of additional FDI determinants, including institutional factors. We show that, although tax policy seems an important determinant of FDI, its effects seem to be conditional on the level of technological development. Given these findings, reducing corporate income tax may be considered an effective tool in promoting FDI, which seems to be of particular importance for less developed transition economies. The results are robust to different model specifications and consideration of endogeneity. Implications for Central European audience: The direct implications of this research for business policymakers in CEE include the need to revise and optimise the levels of corporate income tax and incorporate this specific policy instrument in FDI strategies. In particular, the results of this research indicate that tax cuts have been more effective in attracting FDI in countries that are at a lower level of technological sophistication. The managers could seek
外国直接投资一直被认为是转型经济体经济增长和技术发展的重要来源。以往的实证文献表明,FDI通过对国内投资的互补效应、生产率的提高和整体经济效率来促进经济增长,这使得人们越来越有兴趣了解FDI的关键决定因素。除了传统的外商直接投资决定因素外,优惠的税收政策被认为是影响跨国公司选址决策的重要因素。本文的目的是研究在欠发达转型经济体背景下企业所得税对外国直接投资的影响,并分析税收效应是否取决于经济发展水平。现有的少数研究分析了税收政策制度对吸引东南欧国家的外国直接投资的重要性。在本研究中,我们依靠面板重力计量经济学框架,并利用2000-2018年期间8个母国和8个东南欧东道国之间的双边FDI流量,研究了税收政策对FDI的影响。我们使用Prais-Winsten相关面板校正标准误差PSCE方法来估计回归,以获得存在异方差和序列相关的个体效应的稳健估计。样本中包括的七个SEE东道国被认为具有相似的经济结构和制度转型,这对于分析税收政策有效性和最小化与外国直接投资决定因素计量经济模型相关的偏差似乎很重要。最后,我们在一个综合框架中研究了这种关系,考虑了传统的引力以及一些额外的外国直接投资决定因素,包括制度因素。我们表明,尽管税收政策似乎是外国直接投资的重要决定因素,但其影响似乎取决于技术发展水平。鉴于这些调查结果,减少公司所得税可被视为促进外国直接投资的有效工具,这似乎对较不发达的转型经济体特别重要。结果对不同的模型规格和考虑内生性都具有鲁棒性。对中欧受众的影响:本研究对中东欧商业决策者的直接影响包括需要修订和优化公司所得税水平,并将这一具体政策工具纳入外国直接投资战略。这项研究的结果特别表明,减税在吸引技术先进程度较低的国家的外国直接投资方面更为有效。经理们可以寻求
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引用次数: 3
The Impact of Consumer Ethnocentrism and the Patriotism on Judgement for Selected Domestic Products: The Case of Slovakia 消费者民族中心主义和爱国主义对选定国货判断的影响——以斯洛伐克为例
IF 1.3 Q3 BUSINESS Pub Date : 2021-01-01 DOI: 10.18267/j.cebr.245
Marián Čvirik
In this article, we focus on ethnocentrism applying to the theory of consumer behaviour while a relatively new concept of consumer ethnocentrism was created, which is under-studied in Slovakia. A patriotism indicates a second research issue. However, this concept is used in purchase and marketing conditions rarely. Based on these facts, we decided to contribute to a set of knowledge with new findings and broaden a knowledge base. This work’s main aim is to research consumer ethnocentrism and patriotism impact on evaluation and preference of domestic products. The primary quantitative survey supports this study. The fundamental part of our survey is 628 respondents. We created partial goals which produce a foundation for the phrasing of survey questions and hypotheses. These were tested by a one-way ANOVA test. We used a model of linear regressive analysis for pinpointing direction and frequency effect. Results suggest a strong link between consumer ethnocentrism and patriotism. Based on these results, consumer ethnocentrism and patriotism can be marked as factors that positively influence a preference and evaluation of domestic products. But both concepts show themselves in different frequency in different product categories. Based on the results, we can state that it is necessary to explore both concepts when speaking of product categories. Results can be used in different fields (sociology, psychology and marketing) while representing a benefit for a theory and practice. Implications for Central European audience: A knowledge used in different marketing campaigns supporting a domestic purchase can be established from the trade and marketing perspective. Noteworthy is also a discovery that the influence of concepts is not visible equally in each product categories. Results can be used by the Slovak republic government and domestic producers who are interested in an increase of competitiveness of domestic products. But also, it is for foreign producers who have an interest in expansion on the Slovak market.
在这篇文章中,我们关注的是应用于消费者行为理论的民族中心主义,而一个相对较新的消费者民族中心主义概念被创造出来,这是在斯洛伐克研究不足的。爱国主义是第二个研究课题。然而,这一概念很少用于采购和营销条件。基于这些事实,我们决定用新的发现为一套知识做出贡献,并扩大知识库。本研究的主要目的是研究消费者民族中心主义和爱国主义对国货评价和偏好的影响。初步的定量调查支持了本研究。我们调查的基本部分是628名受访者。我们创建了部分目标,为调查问题和假设的措辞奠定了基础。采用单因素方差分析检验。我们使用线性回归分析模型来确定方向和频率效应。研究结果表明,消费者的民族中心主义与爱国主义之间有着密切的联系。基于这些结果,消费者的民族中心主义和爱国主义可以被标记为正向影响对国货的偏好和评价的因素。但这两个概念在不同的产品类别中出现的频率不同。根据结果,我们可以说,在谈到产品类别时,有必要探索这两个概念。结果可以用于不同的领域(社会学、心理学和市场营销),同时代表理论和实践的利益。对中欧受众的影响:可以从贸易和营销的角度建立支持国内购买的不同营销活动中使用的知识。另一个值得注意的发现是,概念的影响在每个产品类别中并不明显。研究结果可供斯洛伐克共和国政府和对提高国内产品竞争力感兴趣的国内生产商使用。但同时,它也适用于有意在斯洛伐克市场扩张的外国生产商。
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引用次数: 4
Knowledge Management and Perceived Organisational Innovativeness in Global Organisations 全球组织中的知识管理与感知组织创新
IF 1.3 Q3 BUSINESS Pub Date : 2020-12-28 DOI: 10.18267/j.cebr.260
Vida Skudiene, Ieva Autytė-Kvedaravičienė, Ugne Gabrielaityte
This paper aims to examine how knowledge management is associated with perceived organisational innovativeness in global companies operating in Central European country and what role in this relationship is played by organisational environment stimulants – organisational trust, leadership support, training and access to resources, and information and communication technology (ICT). This empirical study used a quantitative approach with the data gathered by questionnaire from global companies functioning in IT service (94) and in money transfer service (109). The findings revealed that knowledge management is significantly associated with perceived organisational innovativeness in the global organisations’ context. Organisational environment stimulants (organisational trust, leadership support, training and access to resources, ICT) were confirmed to have a moderate positive association with perceived organisational innovativeness and mediated the relationship between knowledge management and perceived organisational innovativeness. The findings provide additional insights into the existing research on global companies’ knowledge management and suggest that global organisations aiming to foster their innovativeness through knowledge management should focus on the development of learning capability and orientation at the organisational level, as well as reconsider their level of organisational trust and leadership support perceived by employees. This research contributes to the literature by examining the relationship between knowledge management and perceived organisational innovativeness and looking into organisational environment stimulants’ role in this link in a specific global organisations’ context. Implications for Central European audience: when more and more global IT or financial service providers are looking for options to expand their business across the international borders, Central European countries like Lithuania become an attractive destination. The recommendations derived from the results indicate that leadership in global organisations should strive to create a sense of benevolence and aim to maintain integrity between communication and behaviour, particularly focusing on organisational trust development. Global business organisations’ managers must be able to communicate values and norms in a clear and transparent manner as well as ensure that organisational policies are governed
本文旨在研究在中欧国家运营的全球公司中,知识管理如何与感知的组织创新性相关联,以及组织环境兴奋剂——组织信任、领导支持、培训和资源获取以及信息和通信技术——在这种关系中发挥了什么作用。这项实证研究采用了定量方法,从IT服务(94)和汇款服务(109)的全球公司通过问卷收集数据。研究结果表明,在全球组织的背景下,知识管理与感知的组织创新性显著相关。组织环境刺激因素(组织信任、领导支持、培训和资源获取、信息通信技术)被证实与感知的组织创新性有中度正相关,并在知识管理和感知的组织革新性之间起中介作用。研究结果为现有的全球公司知识管理研究提供了更多的见解,并表明旨在通过知识管理培养创新能力的全球组织应专注于组织层面的学习能力和方向的发展,以及重新考虑员工对组织信任和领导支持的程度。这项研究通过研究知识管理和感知的组织创新性之间的关系,并在特定的全球组织背景下研究组织环境兴奋剂在这一联系中的作用,为文献做出了贡献。对中欧受众的影响:当越来越多的全球IT或金融服务提供商正在寻找跨越国际边界扩大业务的选择时,立陶宛等中欧国家成为了一个有吸引力的目的地。根据研究结果得出的建议表明,全球组织的领导层应努力创造一种仁爱感,并致力于保持沟通和行为之间的完整性,特别是关注组织信任的发展。全球商业组织的经理必须能够以清晰透明的方式传达价值观和规范,并确保组织政策得到管理
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引用次数: 1
Corporate Social Responsibility Perceived by Employees: Latvian Survey Results 员工感知的企业社会责任:拉脱维亚调查结果
IF 1.3 Q3 BUSINESS Pub Date : 2020-12-22 DOI: 10.18267/j.cebr.258
J. Titko, Viktorija Skvarciany, T. Tambovceva
There is empirical evidence that business commitment to the Corporate Social Responsibility (CSR) principles has a direct positive impact on customer loyalty, employees’ performance, and, as a result, on the company’s value. The goal of the current paper is to evaluate the perceived importance of the company’s CSR-related practices from the viewpoint of employees. One hundred nineteen representatives of Latvian companies were surveyed, using the authors’ developed questionnaire consisted of 35 statements. Survey data was processed applying the frequency analysis and the logistic regression method. Most of the respondents (84%) perceive the company’s commitment to CSR principles as necessary. The base on the frequency analysis results, the most important CSR elements from the viewpoint of Latvian employees are paid leaves, consumer interests, and salary. Logistic regression yielded the elements, which contribute the most to the positive perception of CSR: ‘flexible work’, ‘support staff relaxation’ and ‘claims submission system’ within the group’ staff matters’. The measurement scale was tested for reliability and, based on Cronbach alpha results, was accepted as appropriate for use in a cross-country survey. Implications for Central European audience: Despite the high interest in CSR-related issues in academia, the number of published works in Baltic countries is limited. In this particular study, the authors tried to identify — what exactly affects employees’ positive attitude to CSR commitment — the company’s participation in charity programmes or its environmental responsibility, for example? This survey contributed to the theoretical knowledge base about CSR perception among the staff of Latvian companies. In turn, the future survey is planned to be extended, involving respondents from Central and Eastern European countries. This, in turn, will allow making conclusions about the differences in attitude to CSR practices expressed by employees from different countries.
有经验证据表明,企业对企业社会责任(CSR)原则的承诺对客户忠诚度、员工绩效以及公司价值有直接的积极影响。本论文的目的是从员工的角度评估公司csr相关实践的感知重要性。对拉脱维亚公司的191名代表进行了调查,使用了作者编制的由35项陈述组成的问卷。采用频率分析和logistic回归方法对调查数据进行处理。大多数受访者(84%)认为公司对企业社会责任原则的承诺是必要的。根据频率分析结果,拉脱维亚员工认为最重要的企业社会责任要素是带薪休假、消费者利益和工资。逻辑回归得出了对企业社会责任正面看法贡献最大的要素:“灵活工作”、“支持员工放松”和“员工事务”小组内的“索赔提交系统”。测量量表进行了可靠性测试,并基于Cronbach alpha结果,被接受为适合用于跨国调查。对中欧读者的影响:尽管学术界对企业社会责任相关问题非常感兴趣,但波罗的海国家出版的作品数量有限。在这项特别的研究中,作者试图确定——究竟是什么影响了员工对企业社会责任承诺的积极态度——例如,公司参与慈善项目还是其环境责任?本调查为拉脱维亚企业员工的企业社会责任认知提供了理论知识基础。今后的调查计划进一步扩大,包括中欧和东欧国家的受访者。这样,就可以得出结论,不同国家的员工对企业社会责任实践的态度存在差异。
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引用次数: 4
期刊
Central European Business Review
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