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Does organizational virtuousness and psychological capital impact employee performance: evidence from the banking sector 组织美德和心理资本是否影响员工绩效:来自银行业的证据
Pub Date : 2019-12-07 DOI: 10.1108/dlo-08-2019-0190
Shubham Dubey, N. Ruparel, Rajneesh Choubisa
Positive psychology views organizational virtuousness (OV) and psychological capital (PsyCap) as significant external and internal variables. From a research perspective, both OV and PsyCap have indicated a positive relationship with employee performance. However, the underlying mechanism of the causal relationship needs to be explored.,The study employed a cross-sectional design. The sample was collected through snowball technique from (n = 122) Indian bank employees from the public (51 per cent) and private sector (49 per cent).,OV and PsyCap reveal a positive effect on self and supervisor-rated performance of the Indian bankers. OV predicts PsyCap. Overall, OV and PsyCap impacts supervisor-rated performance.,Our study demonstrates that organizations can develop employee OV to enhance their PsyCap. It is essential to improve their perceptions of OV. Moreover, this relationship also empowers employee performance, thereby emphasizing the importance of OV among employees, managers and organizations. Study findings seem robust, but other researchers should extend this work into other sectors and with larger sample sizes.,Our study is the first to explore the relationships between OV and PsyCap. Also, it assesses the variable’s impact on self and supervisor rated performance. The results of our study provide insights into banking employees' performance that managers can use in their daily operations.
积极心理学将组织美德(OV)和心理资本(PsyCap)视为重要的外部变量和内部变量。从研究的角度来看,OV和PsyCap都与员工绩效呈正相关。然而,因果关系的潜在机制还有待探讨。本研究采用横断面设计。样本是通过滚雪球技术从(n = 122)印度银行员工中收集的,他们分别来自公共部门(51%)和私营部门(49%)。,OV和PsyCap揭示了对印度银行家自我和监管评级绩效的积极影响。OV预测PsyCap。总体而言,OV和PsyCap会影响主管评价的绩效。我们的研究表明,组织可以通过发展员工的OV来提高他们的心理能力。提高他们对OV的认知至关重要。此外,这种关系也赋予了员工绩效,从而强调了员工、管理者和组织之间OV的重要性。研究结果似乎是可靠的,但其他研究人员应该将这项工作扩展到其他领域和更大的样本量。我们的研究是第一个探索OV和PsyCap之间关系的研究。此外,它还评估了变量对自我和主管评价绩效的影响。我们的研究结果提供了对银行员工绩效的见解,管理者可以在日常运营中使用。
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引用次数: 10
iGeneration well-being in the workforce: a conceptual model of materialism and social comparison 劳动力中的一代幸福感:物质主义和社会比较的概念模型
Pub Date : 2019-12-06 DOI: 10.1108/DLO-05-2019-0115
Theresa R. Billiot
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引用次数: 1
Clinical competence assessment: development of a mobile app to enhance patient centerderness 临床能力评估:开发一个移动应用程序,以提高患者的中心意识
Pub Date : 2019-12-02 DOI: 10.1108/dlo-08-2019-0186
C. Lucio-Ramirez, Juan Pablo Nigenda, Marisol García-García, S. Olivares
The current emphasis within education is on collaboration, data-driven decision-making, and assessment driven accountability. Medical education is now being oriented to guarantee patient-centered care. Having appropriate data from student outcomes is crucial for decision making on both educational and health care institutions. This paper describes the development of a mobile app to assess the clinical competencies of medical students for timely and quality feedback.,The app development included 4 phases. The conceptual model was designed on collaborative and multidisciplinary focus groups with clinicians, information technology professionals, hospital directors, and change managers. The prototype was an app with functional and friendly features to assess students with Patient-Centered Learning perspectives. Innovative features included student profiles, multiple examiners, customizable instruments, and data reports. The pilot started with faculty training and monitoring by information technology professionals. For a broader implementation, detailed rubrics were applied to assess the clinical competencies on bedside (ambulatory care, surgical procedures and emergency skills) and non-bedside learning moments (case discussions and rounds).,Non-bedside learning moments had the highest frequency (55.3 vs 28.8 per cent) of the records. Case discussions represented 40.7 per cent of assessments while rounds accounted for 14.6 per cent. In contrast, regarding the bedside learning moments, the emergency department had the lowest figures (3.5 per cent). It seems that faculty prefers to grade students on academic activities rather than complex student patient encounters.,Obtaining multiple results from real-time feedback promoted awareness of patient centeredness on medical students. Both the medical school and the hospital now have accountable information for decision making.
当前教育的重点是协作、数据驱动的决策和评估驱动的问责制。医学教育现在正以保证以病人为中心的护理为导向。掌握学生成绩的适当数据对于教育和保健机构的决策至关重要。本文描述了一个移动应用程序的开发,以评估医学生的临床能力及时和质量的反馈。应用程序开发包括4个阶段。概念模型是在临床医生、信息技术专业人员、医院院长和变革管理者的协作和多学科焦点小组的基础上设计的。原型是一个具有功能和友好特性的应用程序,以患者为中心的学习观点来评估学生。创新的功能包括学生档案、多名考官、可定制的仪器和数据报告。该试点项目首先对教师进行培训,并由信息技术专业人员进行监督。为了更广泛的实施,应用了详细的规则来评估床边(门诊护理、外科手术和急救技能)和非床边学习时刻(病例讨论和查房)的临床能力。非床边学习时刻的记录频率最高(55.3%对28.8%)。病例讨论占评估的40.7%,而查房占14.6%。相比之下,关于床边学习时刻,急诊科的数字最低(3.5%)。教师们似乎更喜欢根据学生的学术活动来评分,而不是根据复杂的学生病人情况来评分。从实时反馈中获得多种结果,促进了医学生以患者为中心的意识。医学院和医院现在都有负责任的决策信息。
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引用次数: 2
Franchise model schools: rethinking educational practices and structures 特许经营模式学校:重新思考教育实践和结构
Pub Date : 2019-12-02 DOI: 10.1108/dlo-08-2019-0196
Miguel M. Gonzales, M. Roberts
How will schools reinvent themselves to respond to the technological and economic demands of the mid-21st century? In response to the demands, a school district in the western region of the United States implemented a model patterned after the franchise business model. Two effective principals were tasked to simultaneously lead multiple high-risk elementary schools and to replicate the success they achieved from their flagship school. This paper aims to introduce the concept of franchise model schools. It also examines the innovative impact of the model as it relates to student achievement and leadership development.,The methodology for this research was a case study approach. This case study sought to examine teacher and school leaders' perceptions of the implementation of the franchise model school framework. The setting of this case study was five franchise model elementary schools in the western region of the United States. Participants of this study included 37 grade-level teacher leaders and 133 teacher respondents to an online questionnaire. Semi-structured focus group interviews were conducted with grade-level teacher leaders at each participating school. State and site-based academic assessments were also collected and analyzed.,Due to the novelty of the franchise model schools, the long-term effects on student outcomes are not yet discernable. Interviews with the teachers and school leaders revealed that staff morale was low after the initial implementation of the model and student assessment scores also decreased after the first year of implementation. The current pattern of student assessment revealed a decrease after the first year of implementation and a small increase after the second year. Findings revealed assistant principals within the model increased their leadership capacity and efficacy. Assistant principals felt confident in their ability to lead a school as principals.,The implementation of franchise model schools is unique to the United States education system. Minimal research exists which examines the novelty and impact of franchise model schools. This case study has the potential to inform school systems, policy-makers and educator preparation programs of new practices and innovative structures that can help meet the demands of obtaining a mid-21st-century education. For educational leadership preparation programs, the use of this model provides new practicum and internship opportunities for aspiring school administrators.
学校将如何重塑自身,以应对21世纪中期的技术和经济需求?针对这种需求,美国西部地区的一个学区效仿特许经营模式实施了一种模式。两位卓有成效的校长被要求同时领导多所高风险小学,并复制他们在旗舰学校取得的成功。本文旨在介绍特许经营模式学校的概念。它还考察了该模式的创新影响,因为它与学生成绩和领导力发展有关。这项研究的方法是案例研究法。本案例研究旨在考察教师和学校领导对特许经营模式学校框架实施的看法。本案例研究的背景是美国西部地区的五所特许经营模式小学。本研究的参与者包括37名年级教师领导和133名教师。对各参与学校的年级教师领导进行了半结构化的焦点小组访谈。还收集和分析了基于州和地点的学术评估。由于特许经营模式学校的新颖性,对学生成绩的长期影响尚未可知。对教师和学校领导的访谈显示,在该模式最初实施后,员工士气低落,学生的评估分数在实施一年后也有所下降。目前的学生评估模式显示,在实施的第一年后有所减少,而在第二年后略有增加。研究结果显示,参与该模式的副校长的领导能力和效能均有所提升。副校长对自己作为校长领导学校的能力充满信心。实行特许经营模式的学校是美国教育体制所独有的。很少有研究考察特许经营模式学校的新颖性和影响。本案例研究有可能为学校系统、政策制定者和教育工作者准备计划提供新的实践和创新结构,以帮助满足获得21世纪中期教育的需求。对于教育领导准备项目,该模型的使用为有抱负的学校管理者提供了新的实践和实习机会。
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引用次数: 1
The value of undergraduate capstone experiences: stepping stones to future organizational engagement 本科毕业经历的价值:未来组织参与的垫脚石
Pub Date : 2019-11-27 DOI: 10.1108/dlo-08-2019-0187
D. Starr-Glass
This conceptual article describes the capstone experience. It argues that this final-year undergraduate study, particularly when centered on in-depth research and writing a dissertation, provides significant value for institutions, students, and future employers. It is argued that the criteria for capstone experience success neatly align with the skills and competencies most source by organizational employers.,This is a short reflection on the present author’s engagement with capstones and business undergraduates. It is limited in scope, reviews the author’s extensive experience and practice, but may have limited generalizability. Nevertheless, it will likely be of value to business educators and to organizational members seeking to hire high-potential business graduates.,Properly designed and executed, capstones can develop the skills and competencies currently considered the most desirable in organizations. Those who have successfully completed their capstones (in this case, in-depth research and an undergraduate dissertation) have a demonstrated advantage in the hiring process. Students are encouraged to see the capstone as a bridging activity between college and the workplace. This fosters student engagement with targeted organizations and the creation of contacts and networks that provide mutual advantage on graduation.,The article provides novel insights that are personal but informed and considered. It offers original perspectives on the value of the capstone experience for students, educational institutions, and hiring organizations.
这篇概念性文章描述了顶点体验。它认为,这种最后一年的本科学习,特别是以深入研究和写论文为中心的学习,为机构、学生和未来的雇主提供了重要的价值。有人认为,顶峰经验成功的标准与组织雇主最重要的技能和能力保持一致。这是对本文作者与顶尖商学院和商科本科生接触的简短反思。它的范围有限,回顾了作者丰富的经验和实践,但可能具有有限的通用性。尽管如此,它可能对商业教育者和那些想要雇佣高潜力商业毕业生的组织成员很有价值。如果设计和执行得当,顶点测试可以培养当前组织中最需要的技能和能力。那些已经成功完成学业的人(在这种情况下,是深入的研究和一篇本科论文)在招聘过程中具有明显的优势。学生们被鼓励将顶点考试视为连接大学和工作场所的桥梁活动。这促进了学生对目标组织的参与,并建立了在毕业时提供互利的联系和网络。这篇文章提供了新颖的见解,是个人的,但有见地和深思熟虑的。它为学生、教育机构和招聘组织提供了关于顶点经验价值的原创观点。
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引用次数: 0
Executive education program faculty leaders: their “BASIC” roles 高管教育项目的教师领导:他们的“基本”角色
Pub Date : 2019-11-23 DOI: 10.1108/dlo-06-2019-0140
Mark E. Haskins
This article highlights and codifies the primary responsibilities of those individuals tasked with leading an executive education (EE) custom program design, development, and delivery team. The perspective presented is comprehensive and client centric.,The personal insights presented are based on over 20 years of serving as an EE program faculty leader (FL) on some of the largest and longest-running custom clients at one of the world’s premiere EE providers, while also observing others serving in that same capacity on other clients.,The primary, ongoing responsibilities of a FL are presented in a fashion analogous to the key players in the custom home building setting. Those roles are: architect, builder, supervisor, inspector, and client liaison. Each role is highlighted and explained.,The FL roles described herein are easily understood and immediately actionable as a robust array of priorities for those potentially cast in a FL role or its equivalent.,The EE role of FL is an important one. This article is unique providing a robust and succinct depiction of the multi-faceted role for FLs to embrace in order to richly and effectively fulfill that position.
本文强调并整理了那些负责领导执行教育(EE)定制程序设计、开发和交付团队的个人的主要职责。所呈现的视角是全面的,以客户为中心的。本文所提出的个人见解是基于我作为EE项目教师领导(FL)在世界上首屈一指的EE供应商之一的一些最大和运行时间最长的客户服务的20多年,同时也观察了在其他客户中以同样的身份服务的其他人。FL的主要、持续的职责以一种类似于自定义住宅建筑设置中的关键角色的方式呈现。这些角色是:架构师、建造者、主管、检查人员和客户联络人。每个角色都被强调和解释。这里描述的FL角色很容易理解,并且可以立即作为一个健壮的优先级数组,用于那些潜在的FL角色或其等效角色。FL在EE中起着重要的作用。这篇文章是独一无二的,它提供了一个健壮而简洁的描述,为fl提供了一个多方面的角色,以便丰富而有效地履行这一职责。
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引用次数: 1
Innoterms: a conceptual typology of attitudes that influence the implementation of adopted management innovations 创新术语:影响所采用的管理创新实施的态度的概念类型
Pub Date : 2019-11-21 DOI: 10.1108/dlo-05-2019-0110
Eben David November
Aims to develop a typology of employee attitudes toward the introduction of externally sourced management innovations.,Draws on reflection upon personal experience and conceptual reasoning to develop the innoterms typology.,This paper suggests that addressing innoterms is integral to the successful implementation of externally sourced management innovations.,This paper provides a valuable framework for decision-makers to consider before the implementation of management innovations.
旨在发展员工对引入外部来源管理创新的态度的类型。借鉴对个人经验的反思和概念推理来发展innoterms类型学。本文认为,解决创新条件是成功实施外部来源管理创新的必要条件。本文为决策者在实施管理创新之前提供了一个有价值的框架。
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引用次数: 0
Increasing diversity, awareness, and inclusion in corporate culture: investigating communities of practice and resource groups among employees 增加企业文化的多样性、意识和包容性:调查员工中的实践社区和资源群体
Pub Date : 2018-11-05 DOI: 10.1108/DLO-11-2018-132
Kelly Dutton
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引用次数: 5
The benefits of coaching the coach 指导教练的好处
Pub Date : 2018-11-05 DOI: 10.1108/DLO-06-2018-0073
David Smith
This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.,This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.,A study of the training programs offered to managers who coach employees has revealed how organizations could offer them far more support to develop their skills. The findings of the research indicated that although 58.7 per cent of the managers interviewed had received some support from their organizations, it was often short-lived, and less than a quarter (22.9 per cent) felt they did not need any further support. There was strong demand for longer, more in-depth training that took place on an ongoing basis. Some managers (about 5 per cent) even suggested they wanted formal qualifications in how to coach the staff.,The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.
本文旨在回顾全球最新的管理发展,并从前沿研究和案例研究中找出实际意义。这个简报是由一个独立的作家准备的,他加入了自己公正的评论,并把文章放在上下文中。一项针对为指导员工的经理提供的培训项目的研究揭示了组织如何为他们提供更多的支持来发展他们的技能。研究结果表明,虽然接受采访的管理人员中有58.7%得到了组织的一些支持,但这种支持往往是短暂的,不到四分之一(22.9%)的人认为他们不需要任何进一步的支持。对持续进行的更长时间、更深入的培训有强烈的需求。一些经理(约5%)甚至表示,他们希望获得如何指导员工的正式资格证书。简报只选择了最好的、最相关的信息,并以简明易懂的形式呈现,从而节省了繁忙的管理人员和研究人员数小时的阅读时间。
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引用次数: 0
Open factory events as triggers of interactive learning in organizations 开放工厂事件作为组织中互动式学习的触发器
Pub Date : 2018-08-20 DOI: 10.1108/DLO-01-2018-0013
F. Brunetti, A. Bonfanti, P. Castellani, Elena Giaretta
Purpose The purpose of this paper is to present and discuss an unconventional approach for developing organizational learning inside companies. The subject of this paper is the interactive mode of organizational learning – involving shared understanding and sense-making – which has proven useful in the current turbulent era and complex competitive environment. Design/methodology/approach The paper is based on an inductive and phenomenon-driven approach. The data collection method consists of interviews with involves informants. The empirical context of the research is Open Factory – the largest open-door event for industrial manufacturing in Italy. Findings Companies participating in Open Factory gained several benefits in terms of interactive learning. In particular, intra-organizational knowledge sharing, staff motivation, and more focused organizational identity were reported as the most relevant advantages. Practical implications Companies eager to enhance their interactive mode of organizational learning should seriously consider taking part in events such as Open Factory or should strive to create a similar event. Originality/value To the best of the authors’ knowledge, this paper is the first to describe and analyze open-door events for manufacturing companies as a source of organizational learning.
本文的目的是提出和讨论一种非传统的方法来发展公司内部的组织学习。本文的主题是组织学习的互动模式-包括共享理解和意义构建-在当前动荡的时代和复杂的竞争环境中被证明是有用的。设计/方法/方法本文基于归纳和现象驱动的方法。数据收集方法包括与涉及的举报人进行访谈。本研究的实证背景是开放工厂——意大利工业制造业最大的开放活动。参与开放工厂的公司在互动学习方面获得了几个好处。特别是,组织内知识共享、员工激励和更集中的组织认同被认为是最相关的优势。实际意义:渴望加强组织学习互动模式的公司应该认真考虑参加像开放工厂这样的活动,或者应该努力创建类似的活动。原创性/价值就作者所知,本文是第一个描述和分析制造业公司的开放事件作为组织学习的来源。
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引用次数: 1
期刊
Development and Learning in Organizations
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