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Understanding Effective Use of Big Data: Challenges and Capabilities (A Management Perspective) 理解大数据的有效使用:挑战与能力(管理视角)
Pub Date : 2022-08-04 DOI: 10.25170/metris.v23i01.3274
F. P. Surbakti
While prior research has provided insights into challenges and capabilities related to effective Big Data use, much of this contribution has been conceptual in nature. The aim of this study is to explore such challenges and capabilities through an empirical approach. Accordingly, this paper reports on a multiple case study approach, involving eight organizations from the private and public sectors. The study provides empirical support for capabilities and challenges identified through prior research and identifies additional insights viz. problem-driven approach, time to value, data readiness, data literacy, data misuse, operational agility, and organizational maturity assessment.
虽然之前的研究已经提供了与有效使用大数据相关的挑战和能力的见解,但这些贡献在本质上是概念性的。本研究的目的是通过实证方法探讨这些挑战和能力。因此,本文报告了一种多案例研究方法,涉及来自私营和公共部门的八个组织。该研究为通过先前研究确定的能力和挑战提供了实证支持,并确定了其他见解,即问题驱动方法、价值实现时间、数据准备、数据素养、数据误用、操作敏捷性和组织成熟度评估。
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引用次数: 0
Performance Assesment Based on Malcolm Baldrige Model Criteria in The Automotive Industry: A Case Study 基于Malcolm Baldrige模型标准的汽车行业绩效评估:一个案例研究
Pub Date : 2022-02-10 DOI: 10.25170/metris.v22i02.2953
R. M. Silitonga, Y. Jou
The performance of a company is supported by the performance of workers from various departments and levels of work in the company. Performance measurement is needed to evaluate the condition of the company. Bakom Metal Industry is an automotive company that produces pistons. BMI is an OEM company that has become a supplier to several large companies such as Astra and Daihatsu. One of the departments that play an essential role in increasing the company's sales is the Production Department. Therefore, this study aims to assess the current performance of the production department and provide improvement strategies to achieve performance excellence and quality using the Malcolm Baldrige method. The assessment in this study uses two methods, qualitative and quantitative methods. The evaluation result based on the interview got a value of 618.5, and based on the questionnaire got a weight of 734.79. Based on the outcome of the two methods, it indicates that the production department has shown good performance, which is included in the excellent category as an industry leader. The assessment in the production department will provide the strengths and opportunities for evaluation to improve the performance and to be able to compete with competitors.
一个公司的绩效是由公司各个部门和各个工作层次的员工的绩效来支撑的。绩效评估是评估公司状况的必要手段。Bakom金属工业是生产活塞的汽车企业。BMI是一家OEM公司,已成为阿斯特拉(Astra)和大发(Daihatsu)等几家大公司的供应商。在增加公司销售额方面起重要作用的部门之一是生产部。因此,本研究旨在评估生产部门的当前绩效,并提供改进策略,以实现卓越的绩效和质量使用马尔科姆·鲍德里奇方法。本研究采用定性和定量两种评估方法。基于访谈的评价结果的权重为618.5,基于问卷的评价结果的权重为734.79。根据两种方法的结果,表明生产部门表现良好,属于行业领先的优秀类别。生产部门的评估将为评估提供优势和机会,以提高绩效,并能够与竞争对手竞争。
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引用次数: 0
Risk Mitigation on Metalworking Oil & Fluids Business Process by Integrated House Of Risk (HOR) and Fishbone Diagram Approach 基于综合风险屋和鱼骨图方法的金属加工油液业务流程风险缓解
Pub Date : 2022-02-10 DOI: 10.25170/metris.v22i02.3040
C. Natalia, C. Oktavia, Sonia Artha Ria Silaban, F. P. Surbakti
Business processes take an essential role in creating strategic goals for every company. However, It is not easy things in current condition. In the business process, every company has many vulnerable activities to risk. This research was conducted in the company engaged in the manufacturing industry that produces and supplies metalworking oils & fluids. So far, the company has experienced risk events such as late production and late delivery. This research aims to analyse and design the risk mitigation strategies of the company’s supply chain by using House of Risk and Fishbone Diagram approaches. By integrating these two methods, the root of the risk agent can be specifically identified and make it easier to design risk mitigation strategies. The purpose of this research is to analyse and design a risk mitigation strategy using the integrated HOR and Fishbone Diagram approach in the supply chain of a metalworking oils & fluids company. This research indicates twenty risk events, six priority risk agents, sixteen root of risk agents, and six priority mitigation strategies. The six priority mitigation strategies include implementing reward and punishment for better SOP, starting with briefing every day before activities, providing regular training to the employees, hiring great employees, establishing employee performance appraisal effectively, and maintaining machines preventively.  
业务流程在为每个公司创建战略目标方面发挥着重要作用。然而,在目前的情况下,这不是一件容易的事情。在业务流程中,每个公司都有许多易受风险影响的活动。本研究是在从事生产和供应金属加工油和流体的制造行业的公司进行的。到目前为止,该公司已经经历了延迟生产和延迟交货等风险事件。本研究旨在利用风险屋和鱼骨图方法分析和设计公司供应链的风险缓解策略。通过整合这两种方法,可以明确确定风险因素的根源,并使设计风险缓解策略更加容易。本研究的目的是在一家金属加工油和流体公司的供应链中,使用集成的HOR和鱼骨图方法来分析和设计风险缓解策略。本研究指出了20个风险事件、6个优先风险因子、16个风险因子根源和6个优先缓解策略。六项优先缓解策略包括:实施奖惩完善SOP、从每天活动前的简报开始、定期对员工进行培训、聘用优秀员工、有效建立员工绩效考核、预防性维护机器。
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引用次数: 0
Analisis Kapasitas Produksi Dengan Metode MTM-1 Dan Alat Bantu Promodel Dalam Pembuatan SOP Perbaikan (Studi Kasus: PT. Karya Utama Pratiwi) 用MTM-1方法和改进SOP的proproproof分析生产能力(案例研究:Pratiwi主要工作)
Pub Date : 2022-02-10 DOI: 10.25170/metris.v22i02.2626
Andre Sugioko, D. -, Trifenaus Prabu Hidayat
PT. Karya Utama Pratiwi is a company that produces socks from yarn to socks. This company has two parts: the manufacture of socks and the heating section. There are still manual processes in the heating section, or there is still much human intervention. On the contrary, what happens in the sock-making section, which has many machines. The problem that occurs today is that the achievement of production targets is not always achieved, namely as many as 520 finish goods (18720 socks), so the root of the problem is sought. It was found that the production capacity measurement was never carried out, so it becomes the background of research in this study to measure production capacity in the heating section. Capacity measurement begins with measurements at each work station using a predetermined time standard system by paying attention to work movements using the MTM-1 method as input to the ProModel. Initial system simulation results produced an average of 478 in 30 replications. In addition, there are entities experiencing login delays of 10.36 and 21.20 minutes. In some locations, it was seen that they experienced idle time. For example, the oven was 56.97%, above 50%. So, there need to be improvements in order to achieve the target. These things become the basis for making SOPs achieve targets; SOPs are designed and run with ProModel simulations based on possible assumptions. Based on the SOP simulation results, increase production by 2% from the maximum initial simulation conditions from 579 to 594. SOPs will help meet targets and are well executed.
PT. Karya Utama Pratiwi是一家从纱线到袜子生产袜子的公司。本公司有两部分:袜子生产和加热部分。在加热部分仍然有人工过程,或者仍然有很多人为干预。相反,袜子生产部门的情况是,那里有很多机器。今天发生的问题是,生产目标并不总是能够实现,即多达520件成品(18720只袜子),所以要寻找问题的根源。发现生产能力的测量从未进行过,因此对加热段的生产能力进行测量成为本研究的研究背景。产能测量从使用预定的时间标准系统在每个工作站进行测量开始,通过使用MTM-1方法作为ProModel的输入,关注工作运动。初始系统模拟结果在30次重复中平均产生478。此外,还有实体的登录延迟分别为10.36分钟和21.20分钟。在一些地方,可以看到他们经历了空闲时间。例如,烤箱是56.97%,高于50%。因此,为了实现这一目标,需要进行改进。这些都成为标准操作程序实现目标的基础;sop的设计和运行是基于可能的假设的ProModel模拟。根据SOP模拟结果,从最大初始模拟条件579增加到594,产量增加2%。标准操作程序将有助于实现目标并得到良好的执行。
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引用次数: 0
Evaluasi Tingkat Usability Situs Belanja Online X Menggunakan Tobii-Eye Tracker dan Face Reader X在线购物网站的评估能力水平使用托比眼追踪器和面部读报器
Pub Date : 2022-02-10 DOI: 10.25170/metris.v22i02.2968
Y. -, Regina Fortunata Salim
This study aimed to evaluate the usability of a popular online shopping site. For usability testing, a number of 10 university students were recruited as participants. They were asked to perform two simulation tasks related to online shopping behaviour. Their responses were measured using Tobii Eye-Tracker and Noldus FaceReader. The results showed that the shopping online site under study could be classified as good usability with a high level of effectiveness and efficienty in using the site. The Tobii Eye-Tracker results showed that eye movement as the user's focus was on the product type, specifications, and price. Meanwhile, the FaceReader showed that most participants have neutral facial expression while runningon the site. This study also suggested that improving the performance of shopping sites can be done by focusing more on product types, specifications and prices.
本研究旨在评估一个流行的在线购物网站的可用性。为了进行可用性测试,我们招募了10名大学生作为参与者。他们被要求完成两项与网上购物行为有关的模拟任务。他们的反应是用Tobii眼动仪和Noldus脸阅读器测量的。结果表明,所研究的购物网站可归类为可用性良好,使用效果和效率较高的网站。Tobii眼动仪的结果显示,当用户的注意力集中在产品的类型、规格和价格上时,眼球会发生运动。与此同时,FaceReader显示,大多数参与者在网站上跑步时面部表情都是中性的。这项研究还表明,提高购物网站的性能可以通过更多地关注产品类型、规格和价格来完成。
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引用次数: 0
Analisis Kepuasan Kerja,Budaya Organisasi,Turnover Intention dan Kinerja Karyawan Perusahaan Asuransi 工作满意度分析、组织文化、转变强度和保险公司员工表现
Pub Date : 2022-02-10 DOI: 10.25170/metris.v22i02.3105
Wibawa Prasetya, Gregorius Wisnu Aryantoro
This research is a type of survey research that aims to analyze job satisfaction, organizational culture, turnover intention and performance of employees of insurance companies. In addition, to examine the effect of job satisfaction and organizational culture on the level of turnover intention and employee performance. The research method used is a quantitative method. Data collection using a questionnaire that has been tested for validity and reliability. The sample in this study amounted to 170 respondents taken from an unknown population The sampling technique was used purposive sampling. The data obtained is calculated the average value per research variable. To determine the effect between variables, the data were processed and analyzed using the Structural Equation Modeling (SEM) method with LISREL 8.80 software. The results of the research show that job satisfaction has an effect on turnover intention, organizational culture has an effect on turnover intention, job satisfaction has an effect on employee performance, while organizational culture has no effect on employee performance and turnover intention has no effect on employee performance. The average value of job satisfaction is 3.92, which means that employees are satisfied with the work itself, salary, co-workers, existing promotions. The average value of organizational culture is 4.07, which means that employees feel the freedom to express opinions, a good company environment and employee involvement in completing work. The average value of Turnover Intention is 1.89, meaning that the employee's desire to move, absenteeism and violation of regulations is high. The average value for performance is 4.21, which means that the quantity, quality and use of time in completing the work are very good.
本研究是一种调查研究,旨在分析保险公司员工的工作满意度、组织文化、离职意向和绩效。此外,研究工作满意度和组织文化对离职倾向水平和员工绩效的影响。使用的研究方法是定量方法。使用已经过有效性和可靠性测试的问卷收集数据。本研究的样本为170名来自未知人群的回答者,采用有目的抽样技术。所得数据计算为每个研究变量的平均值。为了确定变量之间的影响,使用LISREL 8.80软件对数据进行结构方程建模(SEM)方法的处理和分析。研究结果表明,工作满意度对离职倾向有影响,组织文化对离职倾向有影响,工作满意度对员工绩效有影响,而组织文化对员工绩效没有影响,离职倾向对员工绩效没有影响。工作满意度的平均值为3.92,这意味着员工对工作本身,工资,同事,现有的晋升感到满意。组织文化的平均值为4.07,意味着员工感到表达意见的自由,良好的公司环境,员工参与完成工作。离职意向的平均值为1.89,说明员工的离职意愿、旷工意愿和违规意愿较高。绩效的平均值为4.21,这意味着完成工作的数量、质量和时间利用都非常好。
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引用次数: 1
*Corresponding author. Iphov Kumala Sriwana Email address: iphovkumala@telkomuniversity.ac.id Usulan Perbaikan Keseimbangan Lini di PT. XYZ Menggunakan Moodie-Young dan Ranked Positional Weight untuk Meningkatkan Efisiensi Lini Produksi * Corresponding作家。Iphov Kumala Sriwana邮箱:iphovkumala@telmail@ac . XYZ的区间平衡建议id使用Moodie-Young和积极体重体重来提高产业率
Pub Date : 2022-02-10 DOI: 10.25170/metris.v22i02.2913
I. Sriwana, Amarilis Jatikusumo, Nofi Erni, Arief Suwandi, T. Rachman
PT. XYZ is a company that produces X shoes. To meet customer needs, it is necessary to design an effective and efficient production line. The problem experienced by the company is that the production target has not been achieved, which is 80 pairs per hour. The daily output that is achieved is less than the predetermined production target, so it is necessary to analyze the line balance. The purpose of this analysis is to determine the causes of not achieving production targets, to determine the value of line efficiency, balanced delay, and smoothness index for each method and to get the right proposal for the company. The research was conducted by describing precedence diagrams and collecting time data from each work element then testing and calculating the standard time, following which line balancing was carried out using the Ranked Positional Weight and Moodie-young. From the calculation results, the results obtained a better line balance using the Moodie-young method, namely, an increase in line efficiency by 27.45% from 57.67% to 85.12%, a decrease in balanced delay by 25.09% from 39.97%. to 14.88%, and a decrease in the smoothness index of 39.55 from 62.62 to 23.08. In addition, there was a decrease in the number of operators working by 2 people, from 16 operators to 14 operators and a reduction in the existing work stations (SK) by 4 SK, from 12 SK to 8 SK.
PT. XYZ是一家生产X鞋的公司。为了满足客户的需求,有必要设计一条高效的生产线。公司遇到的问题是没有达到生产目标,也就是每小时80双。每天完成的产量低于预定的生产目标,因此有必要对生产线平衡进行分析。此分析的目的是确定未实现生产目标的原因,确定每种方法的线效率,平衡延迟和平滑度指标的值,并为公司提供正确的建议。研究通过描述优先级图和收集每个工作单元的时间数据,然后测试和计算标准时间,然后使用排名位置权重和穆迪-杨进行线平衡。从计算结果来看,采用modie -young方法获得了较好的线路平衡效果,线路效率由57.67%提高到85.12%,提高27.45%,平衡延迟由39.97%降低25.09%。平滑度指数为39.55,从62.62下降到23.08。此外,工作的操作员人数减少了2人,从16名操作员减少到14名操作员,现有工作站(SK)减少了4名,从12名操作员减少到8名操作员。
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引用次数: 0
Analisis Risiko Proyek Pengembangan Perangkat Lunak Menggunakan Kerangka Kerja ISO 31000 使用ISO 31000框架分析软件开发项目的风险
Pub Date : 2022-02-10 DOI: 10.25170/metris.v22i02.2800
Amin Maruf Nuris, Aditya Maharani, Renanda Nia Rachmadita
PT. Duta Media Cipta (DMC) is a control system and IT company based in the city of Surabaya, this company focuses on procurement, maintenance and repair services for ship equipment, both mechanical and electrical. As an information technology company, PT. DMC is committed to being a trusted IT and control system company. In working on the project, PT. DMC has not implemented risk management for every software development project it has worked on. Some of the risks that are often faced in working on software projects at PT. DMC are project risks such as technical, cost, and project scheduling which are sometimes not in accordance with the established plan and cause cost and time losses to the company. So in this study using ISO 31000 as a framework in analyzing potential risks. The application of risk assessment consists of 3 stages, namely risk identification, risk analysis, and risk evaluation. The results of this study found that there are 4 risks with 26 sub-risks, of which there are 6 sub-risks that are prioritized and require risk management.
PT. Duta Media Cipta (DMC)是一家位于泗水市的控制系统和IT公司,该公司专注于船舶机械和电气设备的采购,维护和维修服务。作为一家信息技术公司,PT. DMC致力于成为一家值得信赖的IT和控制系统公司。在项目中,PT. DMC并没有对它所从事的每个软件开发项目实施风险管理。在PT. DMC从事软件项目时经常面临的一些风险是项目风险,如技术风险、成本风险和项目进度风险,这些风险有时与既定计划不一致,给公司造成成本和时间损失。因此在本研究中使用ISO 31000作为分析潜在风险的框架。风险评估的应用包括风险识别、风险分析和风险评价三个阶段。本研究结果发现,有4个风险,26个子风险,其中有6个子风险是优先级,需要进行风险管理。
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引用次数: 2
Peningkatan Efisiensi Penanganan Material Melalui Perancangan Tata Letak Fasilitas dengan Integrasi Metode Konvensional Tata Letak dan Algoritma CORELAP 通过采用传统布局方法和CORELAP的集成来提高材料处理的效率
Pub Date : 2022-02-10 DOI: 10.25170/metris.v22i02.2917
T. Rachman
Material handling methods determine the effectiveness and efficiency of a company. This research was conducted at PT. FIM which is a manufacturing company that produces food packaging made of plastic (plastic food grade packaging), which has ineffective and inefficient material handling problems. The main objective of this research is to design the facilities layout of PT.FIM to improve the efficiency of material handling. In this research, the integration of the conventional layout method and the CORELAP algorithm was used to determine the optimal work station layout. The research stage begins with calculation of the routing sheet based on the OPC, calculation of the floor area and making of ARC in the production area using the CORELAP algorithm method, while for other facility areas using the conventional layout method. The next stage is making ARD and AAD, and conducting MHPS analysis. From the results of this research obtained a layout design that requires the addition of 6 injection machines, a production floor area of 922m2, a raw material warehouse of 26.65m2, a finished materials warehouse of 63.96m2, a work-in-process warehouse of 85.28m2, supporting materials warehouse of 14.34m2, office area and other facilities area of 462m2. The resulting layout design has a material handling distance difference of 49.3m, and a cost difference of Rp.51,978, with a material handling cost efficiency of 78.67%.
物料处理方法决定了一个公司的效益和效率。本研究是在PT. FIM进行的,这是一家生产塑料制成的食品包装(塑料食品级包装)的制造公司,存在无效和低效的材料处理问题。本研究的主要目的是设计PT.FIM的设施布局,以提高物料处理效率。在本研究中,采用传统布局方法和CORELAP算法相结合的方法来确定最优的工作站布局。研究阶段从基于OPC的布线表计算开始,生产区采用CORELAP算法方法计算建筑面积并绘制ARC,其他设施区域采用常规布局方法。下一步是制作ARD和AAD,并进行MHPS分析。根据研究结果得出的布局设计需要增加6台注塑机,生产占地面积922m2,原料仓库26.65m2,成品仓库63.96m2,在制品仓库85.28m2,辅料仓库14.34m2,办公区及其他设施面积462m2。所得布置设计的物料搬运距离差为49.3m,成本差为51978 rp,物料搬运成本效率为78.67%。
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引用次数: 1
Analisis Risiko Postur Kerja pada Pengoperasian Mesin Pengolah Sampah Plastik Creatics
Pub Date : 2021-08-11 DOI: 10.25170/METRIS.V22I01.2571
Apriliana Purwandari
Ketidaknyamanan dalam postur kerja dapat mengakibatkan berbagai permasalahan dalam bekerja. Musculoskeletal Disorders (MSDs) atau gangguan pada otot, sendi dan sistem syaraf merupakan permasalahan yang paling banyak terjadi akibat bekerja. Hal tersebut dapat mendatangkan kerugian, baik bagi pekerja maupun perusahaan. Salah satu penyebab musculoskeletal disorders adalah postur kerja yang tidak ergonomis yang dapat membahayakan keselamatan dan kesehatan pekerja. Tujuan penelitian ini adalah menganalisis postur kerja dalam mengoperasikan mesin pengolah sampah terintegrasi Creatics. Metode yang digunakan adalah adalah penyeberan kuesioner Nordic Body Map (NBM) untuk mendeteksi keluhan sakit pada bagian tubuh pekerja dan metode observasi Ovako Working Postures Analysis System (OWAS) untuk mendukung hasil kusioner NBM untuk menentukan risiko bahaya dari postur kerja. Hasil yang diperoleh adalah responden mengalami keluhan sakit pada kaki, lutut, paha, lengan, pinggang, lengan atas kanan, lengan bawah kanan, bahu kanan dan pinggang. Hal ini didukung oleh hasil penilaian dengan OWAS yang menunjukkan postur kerja masuk dalam kategori dua, yaitu berbahaya dan perlu perbaikan pada rancangan mesin Creatics di masa yang akan datang.
工作姿势的不适会导致工作中的问题。肌肉萎缩症或神经系统疾病是工作中最常见的问题。这对员工和公司都是不利的。导致肌肉萎缩症的原因之一是人体工程学上的不符合人体工程学的工作姿势,这可能会危及工人的安全和健康。本研究的目的是分析工作姿势,操作复杂的垃圾处理机。使用的方法是插入北欧身体地图问卷,检测工作部位的疼痛投诉和Ovako工作姿势分析系统观察方法,以支持NBM问卷调查结果,以确定工作姿势的危险风险。结果显示,受访者感到腿部、膝盖、大腿、手臂、腰部、右前臂、右肩膀和腰部疼痛。支持这一观点的是,长期表现出工作态度的OWAS检测结果显示,这是危险的,需要改进未来的Creatics设计。
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引用次数: 1
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