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Demystifying the Effect of Social Media Advertising on Purchase Intention of Millennials: Role of eWOM and Privacy Concerns 解读社交媒体广告对千禧一代购买意向的影响:电子口碑的作用与隐私问题
IF 1.5 Q2 Social Sciences Pub Date : 2024-05-06 DOI: 10.1177/09732586241246403
Garima, K. Sheokand
The substantial impact of businesses’ strong online presence on consumers’ spending habits, especially among decision-makers, cannot be overstated. One of the forms of online product reviews is electronic word-of-mouth (eWOM), and it has a significant impact on consumers’ attitude towards a product as well as their intentions to purchase. This article aims to provide a conceptual framework that assesses how eWOM and privacy issues affect Indian millennials’ attitude towards social media advertising and the subsequent effect of attitude on purchase intention. The data were gathered through non-probability sampling from 340 social network users utilising an online questionnaire through Google Forms. The adapted scales were validated using confirmatory factor analysis, followed by path analysis using SPSS AMOS 26.0 to examine numerous hypotheses that had been formulated. The results revealed significant relationships that are helpful in recognising the attitude and purchase intention of Indian millennials regarding social media advertisements. The study can be helpful to brand managers, marketing executives, and advertisers in generating social media commercials by incorporating key elements that can positively mould attitudes and further develop purchase intention.
企业在网上的强大影响力对消费者尤其是决策者的消费习惯所产生的巨大影响怎么强调都不为过。电子口碑(eWOM)是在线产品评论的形式之一,它对消费者对产品的态度以及购买意向有着重大影响。本文旨在提供一个概念框架,评估电子口碑和隐私问题如何影响印度千禧一代对社交媒体广告的态度,以及态度对购买意向的后续影响。数据是通过谷歌表单在线问卷对 340 名社交网络用户进行非概率抽样收集的。采用确认性因子分析对改编后的量表进行了验证,然后使用 SPSS AMOS 26.0 进行了路径分析,对提出的众多假设进行了检验。研究结果表明,这些重要关系有助于认识印度千禧一代对社交媒体广告的态度和购买意向。这项研究有助于品牌经理、营销主管和广告商在制作社交媒体广告时融入关键要素,从而积极塑造态度并进一步发展购买意向。
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引用次数: 0
Culture Production and Consumption in Post-COVID Era: A Meta-Analysis of OTT Industry in India 后 COVID 时代的文化生产与消费:印度 OTT 产业的元分析
IF 1.5 Q2 Social Sciences Pub Date : 2024-04-29 DOI: 10.1177/09732586241242580
Sonali Srivastav, Shikha Rai
Web series and video on demand services destabilised and efficiently replaced popular entertainment in the past one year, due to the coronavirus disease (COVID-19) pandemic. The subsequent lockdown not only impacted the traditional creative industries, such as TV and films, but it has also catalysed the way narratives are produced and consumed over the internet. Narratives on the web have been posing challenges to traditional storytelling since the past decade, but the changes in the Indian market have been slow until this year. The industry has also been studied extensively from the perspective of various disciplines, film studies, marketing, psychology, and communication being a few of them. These studies have elaborated upon the evolution of the industry, its popularity, challenges and roadblocks specifically in relation to the Indian market.The study in concern tries to trace the evolution of the industry in comparison to the predictions. It tries to verify if the predictions and scope have been met by trajectory and what quantum of growth can be credited to the COVID pandemic lockdown period. This research starts with gathering studies conducted on the industry, specifically in the Indian market, since its existence. With the help of a qualitative meta-analysis, this paper tries to analyse the trends and trajectories predicted vis-a-vis the actual growth in numbers over the years, specifically in the post-COVID era. Researchers aim to suggest a model on the production–consumption patterns and the functioning of the industry.
在过去的一年里,由于冠状病毒病(COVID-19)的流行,网络剧和视频点播服务破坏了大众娱乐的稳定,并有效地取代了大众娱乐。随后的封锁不仅影响了电视和电影等传统创意产业,还催化了网络叙事的生产和消费方式。自过去十年以来,网络叙事一直在对传统的叙事方式提出挑战,但印度市场的变化直到今年才有所减缓。从电影研究、市场营销、心理学和传播学等不同学科的角度,也对该产业进行了广泛的研究。这些研究阐述了该产业的演变、其受欢迎程度、挑战和障碍,特别是与印度市场有关的问题。本研究试图通过轨迹来验证预测和范围是否已经实现,以及 COVID 大流行封锁期的增长量。本研究首先收集了自该行业成立以来对其进行的研究,特别是在印度市场的研究。在定性荟萃分析的帮助下,本文试图分析预测的趋势和轨迹与多年来实际增长数量的对比,特别是在后 COVID 时代。研究人员旨在提出一个关于生产-消费模式和行业运作的模型。
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引用次数: 0
Do We Know Whether to Laugh or Cry? User Responses to @Ukraine’s Dark-humour Meme 我们知道该笑还是该哭?用户对@乌克兰的黑色幽默备忘录的回复
IF 1.5 Q2 Social Sciences Pub Date : 2024-04-12 DOI: 10.1177/09732586241239908
Marta Dynel
This study investigates international users’ reception of a dark-humour meme tweeted by Ukraine’s governmental Twitter (X) account on 7 December 2021 as part of its exceptional cultural practice of posting humorous memes. Tweeters’ responses to the ‘headaches meme’ are examined through a discourse-analytic lens. An emphasis is placed on the appreciation of the humour (emanating from the meme or its contextual embedding) and other forms of humour support demonstrated by its online indicators. The overarching aim is to distil and compare user reactions to the meme in two sociopolitical contexts—before and after the invasion of Ukraine that Russia mounted on 24 February 2022—based on two equal quote tweet samples. While the findings reveal a relative decrease in humour appreciation after the invasion, the same diversified reactions encompassing humour support or its lack and politically polarised discourses making for participatory digital warfare are detected in both parts of the dataset.
本研究调查了国际用户对乌克兰政府推特 (X) 账户于 2021 年 12 月 7 日发布的黑色幽默备忘录的接受情况,该备忘录是其发布幽默备忘录的特殊文化实践的一部分。推特用户对 "头痛备忘录 "的反应通过话语分析的视角进行了研究。重点放在对幽默的欣赏(来自于备忘录或其背景嵌入)以及其在线指标所展示的其他形式的幽默支持。研究的总体目标是根据两个相同的引用推文样本,提炼并比较用户在两种社会政治背景下对该备忘录的反应--2022 年 2 月 24 日俄罗斯入侵乌克兰之前和之后。研究结果表明,入侵发生后,用户对幽默的欣赏程度相对降低,但在两个数据集中都发现了同样的多样化反应,包括支持或不支持幽默,以及造成参与式数字战争的政治两极化言论。
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引用次数: 0
Charting a Different Narrative in India–Southeast Asia Relations: Case of an Indian State 在印度-东南亚关系中描绘不同的叙事:印度一个邦的案例
IF 1.5 Q2 Social Sciences Pub Date : 2024-02-24 DOI: 10.1177/09732586231224576
Nivedita Bhanja, Niyati Bhanja
In the current piece, we trace the rise, spread and subsequent decline of maritime trade relations between the eastern coast of India and Southeast Asia, with special attention to the regional state of Odisha of the Indian Union. Through a narrative history approach, we critically examine the historical accounts of India–Southeast Asia relations. While doing so we focus on Odisha and its shared past with the Southeast Asian region. As India stresses its ‘Act-East’ policy to improve its relations with Southeast Asia, such accounts hold special significance. We revisit historical narratives to highlight how it was not marked by a unilateral process of assimilation but that of acculturation in which both sides contributed to a shared past.
在这篇论文中,我们追溯了印度东部沿海与东南亚之间海上贸易关系的兴起、传播和随后的衰落,并特别关注印度联邦的奥迪沙邦这一地区。通过叙事史的方法,我们批判性地研究了印度与东南亚关系的历史记载。在此过程中,我们重点关注奥迪沙邦及其与东南亚地区的共同过去。由于印度强调其 "东向行动 "政策以改善与东南亚的关系,此类叙述具有特殊意义。我们重温了历史叙事,以强调它并非以单方面的同化过程为标志,而是以双方都为共同的过去做出贡献的文化融合过程为标志。
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引用次数: 0
Examining Psychological Moderators on Factors Affecting Consumers’ Impulse Buying in Organised Retail Stores 研究影响消费者在有组织零售店冲动购物的心理调节因素
IF 1.5 Q2 Social Sciences Pub Date : 2024-01-15 DOI: 10.1177/09732586231223382
Deependra Singh, N. Bajpai, Utkal Khandelwal
This research study focuses on examining the role of in-store elements for impelling consumers’ impulse buying in organised retail stores with the presence of consumers’ psychological moderators. The conceptual framework is developed by exploring the theoretical foundations for impulse buying behaviour. For testing the proposed hypotheses, confirmatory factor analysis–structural equation modelling is utilised. This study explains that each predicting factor positively influences consumers’ impulse buying in organised retail stores. This study is a valuable step to analyse consumers’ impulse buying behaviour in organised retail stores through in-store dimensions and consumers’ psychological moderators.
本研究的重点是在消费者心理调节因素的作用下,探讨店内元素对消费者在有组织零售店冲动购买行为的推动作用。研究通过探索冲动购买行为的理论基础,建立了概念框架。为了检验提出的假设,采用了确证因子分析-结构方程模型。本研究表明,每个预测因素都会对消费者在有组织零售商店的冲动购买行为产生积极影响。这项研究是通过店内因素和消费者心理调节因素分析消费者在有组织零售商店冲动购买行为的重要一步。
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引用次数: 0
The Interrelationship Between Viewership Motivation, Team Loyalty, Fan Identification and Viewership Behaviour in Cricket: A PLS-SEM Approach 板球运动中观众动机、球队忠诚度、球迷认同和观众行为之间的相互关系:PLS-SEM 方法
IF 1.5 Q2 Social Sciences Pub Date : 2024-01-06 DOI: 10.1177/09732586231218919
Subrat Sarangi, Amit Kumar Jena
Cricket has emerged as a leading sport, with 2.5 billion fans worldwide. This study addresses the gap in the interlinkage between viewership motivation (VM), fan identification (FI), team loyalty (TL) and viewership behaviour (VB) and its implications on media and entertainment companies, cricket administrators and event organisers. The study is based on a survey research design with a sample size of 283 who watch cricket live in stadiums or other digital platforms. The data were analysed, and hypotheses were tested using partial least square-based structural equation modelling. Results establish a positive causal relationship between VM and FI, FI and VB, full mediation effect of FI between VM and VB, and the moderating effect of TL between VM and FI. The causal relationship between VM and VB is not proven in our study, which is in line with the earlier findings. The study provides insights to different cricket stakeholders to accept the importance of the second-order latent construct VM and its positive influence on FI. Promoting team identity in commercials and narratives to positively influence VB is critical, including the promotion of fandom to motivate viewership consumption. Viewers high on TL have high FI, hence the need to target the teams’ loyalists for high viewership explicitly.
板球已成为一项领先的体育运动,在全球拥有 25 亿球迷。本研究探讨了观众动机(VM)、球迷认同(FI)、球队忠诚(TL)和观众行为(VB)之间的相互联系及其对媒体和娱乐公司、板球管理者和赛事组织者的影响。本研究采用调查研究设计,样本量为 283 名在体育场或其他数字平台观看板球直播的观众。对数据进行了分析,并使用基于偏最小二乘法的结构方程模型对假设进行了检验。结果表明,VM 与 FI、FI 与 VB 之间存在正向因果关系,FI 在 VM 与 VB 之间具有完全中介效应,TL 在 VM 与 FI 之间具有调节效应。在我们的研究中,VM 和 VB 之间的因果关系没有得到证实,这与之前的研究结果一致。本研究为不同的板球利益相关者提供了启示,使他们接受二阶潜在结构 VM 的重要性及其对 FI 的积极影响。在商业广告和叙事中宣传球队身份以积极影响 VB 至关重要,其中包括宣传迷信以激励观众消费。TL 值高的观众 FI 值也高,因此有必要明确针对球队的忠实拥趸进行高收视率宣传。
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引用次数: 0
The Kuwaiti Government’s Twitter Discourse During the COVID-19 Pandemic: Toward a Crisis Communication Model Using SCCT and CERC 科威特政府在 COVID-19 大流行期间的 Twitter 言论:利用 SCCT 和 CERC 建立危机传播模型
IF 1.5 Q2 Social Sciences Pub Date : 2024-01-06 DOI: 10.1177/09732586231221333
Eisa Al Nashmi, Manaf Bashir
In an effort to de-Westernise crisis communication literature, this study explores the Kuwaiti government’s COVID-19 discourse over Twitter by using criteria from Crisis and Emergency Risk Communication model (CERC) and Situational Crisis Communication Theory (SCCT). The Kuwaiti government mostly used instructing strategies, complying with crisis communication principles. However, contrary to recommendations from literature, reputation strategies were prioritised over adjusting strategies, confirming the influence of politics during crises. The results also revealed that the public interacted with instructing and adjusting strategies more than reputation strategies demonstrating the public’s need for information rather than reputation. Regarding Twitter use, the results indicated that the government lacked the necessary skills to communicate proficiently over the platform. The implications of the findings are discussed in relation to theory development in crisis communication and governmental use of social media.
为了将危机传播文献去西方化,本研究采用危机与紧急风险传播模型(CERC)和情境危机传播理论(SCCT)的标准,探讨了科威特政府在 Twitter 上的 COVID-19 话题。科威特政府大多采用指导性策略,符合危机传播原则。然而,与文献建议相反,声誉策略优先于调整策略,这证实了危机期间政治的影响。研究结果还显示,公众与指导和调整策略的互动多于声誉策略,这表明公众需要的是信息而不是声誉。关于 Twitter 的使用,研究结果表明,政府缺乏必要的技能来熟练使用该平台进行沟通。研究结果对危机传播理论发展和政府使用社交媒体的影响进行了讨论。
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引用次数: 0
Cyber Laws and Media Censorship in Pakistan: An Investigation of Governmental Tactics to Curtail Freedom of Expression and Right to Privacy 巴基斯坦的网络法律和媒体审查:对政府限制言论自由和隐私权策略的调查
IF 1.5 Q2 Social Sciences Pub Date : 2023-12-24 DOI: 10.1177/09732586231206913
Zafar Abbas, Robina Khan, Muhammad Zubair Khan, Muhammad Imran
All the democracies in the world have universally recognised the right to privacy and freedom of expression as fundamental human rights. It is fundamental to the preservation of all human rights, a basic element of democracy and a vital part of human dignity. Governments and governmental agencies frequently violate internationally accepted human rights, norms and standards under the cover of legislation. Media censorship is a worldwide issue that has existed for centuries. Censorship is often justified on the grounds of maintaining public order, but the underlying motive is to keep the people uninformed of governmental activities. It is argued that civil society, media personnel and the common people are working under pressure in Pakistan due to cyber and media laws. In the name of national security, the state has been working, intentionally, to put in place the best possible surveillance systems to establish a sort of watchdog over activists, bloggers, journalists and the general public.
世界上所有民主国家都普遍承认隐私权和言论自由是基本人权。它是维护所有人权的根本,是民主的基本要素,也是人类尊严的重要组成部分。各国政府和政府机构经常在立法的掩护下侵犯国际公认的人权、准则和标准。媒体审查是一个存在了几个世纪的世界性问题。审查的理由往往是维护公共秩序,但其根本动机是让人民不了解政府的活动。有观点认为,由于网络和媒体法律的存在,巴基斯坦的公民社会、媒体人员和普通民众都在压力下工作。以国家安全为名,国家一直在有意识地建立尽可能完善的监控系统,以便对活动家、博客作者、记者和普通民众进行某种监督。
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引用次数: 0
Laughing Online: Indian Stand-up Comedy as Spectator Sport 在线欢笑:作为观众运动的印度相声
IF 1.5 Q2 Social Sciences Pub Date : 2023-12-24 DOI: 10.1177/09732586231209608
Maria Saju, Vinod Balakrishnan
This paper investigates spectator dynamics in the offline and online performances of stand-up comedians, Vir Das and Kenny Sebastian. It studies the performer–comedian relationship through the media theory of John Fiske and John Hartley, the Rasa Box of Richard Schechner and Group Phenomenon of psychology. Media and performance aspects, such as stage setting, lighting, script, identity, complaisance and techniques, are theorised to arrive at insights into spectatorship in stand-up comedy.
本文研究了单口相声演员维尔-达斯(Vir Das)和肯尼-塞巴斯蒂安(Kenny Sebastian)线下和线上表演中的观众动态。本文通过约翰-费斯克(John Fiske)和约翰-哈特利(John Hartley)的媒体理论、理查德-舍赫纳(Richard Schechner)的 "拉萨盒子"(Rasa Box)和心理学的 "群体现象"(Group Phenomenon)研究表演者与喜剧演员之间的关系。通过对舞台布置、灯光、剧本、身份、自鸣得意和技巧等媒体和表演方面的理论研究,对单口相声中的观众身份进行深入探讨。
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引用次数: 0
Taming Global Citizenship Education Within Twitter’s Attention Economy 在 Twitter 的注意力经济中驯服全球公民教育
IF 1.5 Q2 Social Sciences Pub Date : 2023-12-22 DOI: 10.1177/09732586231198960
Lynette Shultz, Carrie Karsgaard
A contested concept that finds multiple theorisations and practices in relation to various ideological, geographical and cultural positionings, global citizenship education (GCE). has taken flight in the formal and non-formal education sectors over the past two decades, bringing together education-focused actors from government and civil society in dynamic relationships. With the proliferation of social media, GCE actors have taken to platforms such as Twitter for educational and communicative purposes, leading to the emergence of an attention economy surrounding GCE. This article utilises issue mapping to trace and visualise the performance of GCE by organisations in the Global North, comparing their formal organisational definitions with their communication of their GCE work over Twitter. While organisational public education and communications have long functioned within a competitive, neoliberal economy, this article focuses specifically on how the attention economy of Twitter contributes to the diffusion or capture of particular understandings of global citizenship through a GCE issue network.
在过去二十年里,全球公民教育(GCE)在正规和非正规教育部门迅速发展,将政府和民间社会以教育为重点的行动者聚集在一起,形成了动态关系。随着社交媒体的普及,全球公民教育的参与者们开始在 Twitter 等平台上开展教育和交流活动,导致了围绕全球公民教育的注意力经济的出现。本文利用问题图谱对全球北方地区组织的全球教育表现进行追踪和可视化,将其正式的组织定义与他们在推特上对全球教育工作的传播进行比较。长期以来,组织性公共教育和传播一直在竞争性的新自由主义经济中发挥作用,本文则特别关注推特的注意力经济如何通过全球公民教育议题网络传播或捕捉对全球公民身份的特定理解。
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引用次数: 0
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Journal of Creative Communications
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