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A Critical Visual Analysis and Communication of Jide Okonkwo’s Facebook Challenge Illustration Jide Okonkwo的Facebook挑战插图的批判性视觉分析与传播
IF 1.5 Q2 COMMUNICATION Pub Date : 2022-04-08 DOI: 10.1177/09732586221085882
T. Morgan, O. Uzoagba, Chukwunonso Uzoagba
In this article, we explore and probe the critical visual analysis framework on the ‘challenge’ illustrations of Jide Okonkwo distributed on Facebook in 2019 while considering contents, contexts and communication of the images. Engaging with critical visual analysis is in order to deepen our understanding of its dynamics and potential for visual semiosis. The images are visual data for this analysis, and they are relevant considering their rich visual contents. Using critical visual analysis framework as developed by Jiayu Wang, we explore and interpret these images against the backdrop of their sociocultural and communication foci. The theoretical analysis is substantiated with elements of visual grammar (VG). The article expounds the understanding regarding the theoretical tool as well as the semiosis of the social practices connected with these images.
在本文中,我们探索和探讨了2019年在Facebook上发布的Jide Okonkwo的“挑战”插图的关键视觉分析框架,同时考虑了图像的内容、背景和传播。参与批判性视觉分析是为了加深我们对其动态和视觉符号学潜力的理解。这些图像是本分析的视觉数据,考虑到它们丰富的视觉内容,它们是相关的。我们使用王嘉宇开发的批判性视觉分析框架,在其社会文化和传播焦点的背景下探索和解读这些图像。理论分析得到了视觉语法元素(VG)的证实。文章阐述了对这些形象的理论工具的认识,以及与这些形象相联系的社会实践的符号学。
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引用次数: 0
Understanding the Navigation Experience: Do Virtual Customer Service Agents Make a Difference? 理解导航体验:虚拟客户服务代理有什么不同吗?
IF 1.5 Q2 COMMUNICATION Pub Date : 2022-04-04 DOI: 10.1177/09732586221084137
A. Soares, J. Pinho, António Alves
The purpose of this study is to contribute to understanding website usage and loyalty and specifically whether the navigation experience varies with the presence of a virtual customer service agent (VCSA) on the website. Two online surveys were carried out with a random sample of 1,000 frequent flyers before and after the inclusion of the VCSA in an airline company website. Results are tested using partial least squares (PLS) structural equation modelling and importance–performance map analysis. Results show that perceived ease of use (PEU), perceived usefulness (PU), perceived visual attractiveness, perceived enjoyment and social presence impact website loyalty. In the website without the VCSA, usability variables (PU and PEU) and perceived visual attractiveness are the strongest antecedents of loyalty, while perceived visual attractiveness and social presence are the strongest predictors in the VCSA setting.
本研究的目的是帮助了解网站的使用和忠诚度,特别是导航体验是否随着网站上虚拟客户服务代理(VCSA)的存在而变化。在VCSA被纳入航空公司网站之前和之后,我们随机抽取了1000名常旅客进行了两次在线调查。使用偏最小二乘(PLS)结构方程模型和重要性-性能图分析对结果进行了检验。结果表明,感知易用性(PEU)、感知有用性(PU)、感知视觉吸引力(视觉吸引力)、感知享受(视觉吸引力)和感知社交存在(social presence)影响网站忠诚度。在没有VCSA设置的网站中,可用性变量(PU和PEU)和感知视觉吸引力是忠诚的最强前因,而感知视觉吸引力和社交存在是VCSA设置下最强的预测因子。
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引用次数: 1
Analysis of Stakeholders’ Perception of the Role of Development Communication: Disturbing Tales from the Niger Delta 利益相关者对发展沟通作用的认知分析——来自尼日尔三角洲的令人不安的故事
IF 1.5 Q2 COMMUNICATION Pub Date : 2022-04-04 DOI: 10.1177/09732586221084378
K. Alakwe, Ngozi Okpara
Extant literature and critical observation indicate that the Niger Delta has grappled with developmental challenges for decades. The underdevelopment has often been referred to as a paradox in relation to the abundant natural resources domiciled in the region. This research is, therefore, initiated to explore the role communication plays in the development of the Niger Delta and most importantly, analyse the way the stakeholders perceive development communication. Leveraging a qualitative, exploratory and phenomenological approach and working with 53 participants drawn from 6 different communities in the Niger Delta, this study utilised focus group discussions and digital ethnography to extract answers to the research questions. Findings reveal a high level of dissonance between the people and the government, attributed to the style and forms of communication, and the apparent lack of participation of the people in developmental plans. The study argues that these result in a negative perception of communication from the government and other developmental agencies while affirming positively the centrality of the participatory model of development communication in the development of the region.
现存文献和批判性观察表明,尼日尔三角洲几十年来一直在努力应对发展挑战。不发达常常被认为是与该地区丰富的自然资源相矛盾的现象。因此,本研究旨在探讨沟通在尼日尔三角洲发展中的作用,最重要的是,分析利益相关者对发展沟通的看法。本研究利用定性、探索性和现象学方法,与来自尼日尔三角洲6个不同社区的53名参与者合作,利用焦点小组讨论和数字人种学来提取研究问题的答案。调查结果显示,由于沟通的方式和形式,以及人民在发展计划中明显缺乏参与,人民与政府之间存在高度的不协调。该研究认为,这些导致政府和其他发展机构对沟通的负面看法,同时积极肯定了参与式发展沟通模式在该地区发展中的中心地位。
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引用次数: 1
Achieving Brand Engagement and Brand Equity Through Co-creation Process 通过共同创造过程实现品牌参与和品牌资产
IF 1.5 Q2 COMMUNICATION Pub Date : 2022-03-28 DOI: 10.1177/09732586221083862
Teresa Pereira, S. Loureiro, E. Sarmento
The current study investigates real-time marketing as one strategy for businesses to take advantage of this social and technologic ecosystem. The challenge of a more social and connected consumer is that they engage on online conversations, trends and things. The goal is to analyse the relationship among co-creation, user-generated content (UGC), brand equity and brand engagement. The proposed model revealed a good fit and proved the antecedent role of co-creation on UGC that, in turn, positively influence brand equity and engagement. This study proves that real-time marketing leads to situations of increased UGC—complementing previous findings—and it addresses the gap in the literature proving that real-time marketing leads to situations of increased brand equity and brand engagement.
当前的研究调查了实时营销作为企业利用这种社会和技术生态系统的一种策略。更具社交性和互联性的消费者面临的挑战是,他们会参与在线对话、趋势和其他事情。目标是分析共同创作、用户生成内容(UGC)、品牌资产和品牌参与之间的关系。所提出的模型显示出良好的契合度,并证明了共同创作对UGC的先决作用,而共同创作反过来又对品牌资产和参与度产生积极影响。本研究证明,实时营销会导致ugc增加的情况,与之前的研究结果相补充,并解决了证明实时营销会导致品牌资产和品牌参与增加的文献空白。
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引用次数: 1
Transformation of the Colombian Radio in the Informative Sonosphere of the SARS-CoV-2 哥伦比亚无线电在SARS-CoV-2信息声速层中的转变
IF 1.5 Q2 COMMUNICATION Pub Date : 2022-03-11 DOI: 10.1177/09732586221078524
Andrés Barrios Rubio
Changes experienced by the social environment because of the SARS-CoV-2 established a new roadmap in the news agenda that addresses the radio industry, convergence of sound semiotics with textual and visual elements to explore new narratives, and meet the needs of an audience focused on screen devices. Adaptation of the radio medium to the digital sonosphere of the audience invites to focus the attention of researchers on the transformation of productive routines in the context of the pandemic, and the analysis of the communicative content that is used to capture the attention of the public. This research took as the focus of study the five Colombian generalist stations, with national coverage—Caracol Radio, W Radio, Blu Radio, RCN Radio and La FM–through a mixed methodology; observation of journalistic coverage broadcast on the air, web-radio and digital platforms, a quantitative input that is contrasted with the qualitative analysis of the messages and the approach of the radio agents. Exploration of the investigative corpus warns of the presence of new styles, formats and narratives that bet on the interaction with the listener/user in the smartphone; journalistic work constituted by the principle of topicality and immediacy that is permeated by technological resources in the context offline and online. Technological innovation has imposed new forms of consumption whose logics no longer correspond to the analogue system of production, distribution and consumption of information; the normalisation of connectivity, ubiquity, timelessness and interactivity are values today inherent in the content broadcasted by radio.
新冠肺炎给社会环境带来的变化为广播行业的新闻议程制定了新的路线图,将声音符号学与文本和视觉元素融合在一起,探索新的叙事方式,满足以屏幕设备为重点的受众的需求。无线电媒介适应听众的数字声圈,促使研究人员将注意力集中在大流行背景下生产惯例的转变上,并分析用于吸引公众注意力的传播内容。本研究以哥伦比亚五个覆盖全国的多面手电台(caracol Radio、W Radio、Blu Radio、RCN Radio和La fm)为研究重点,采用混合方法;观察在空中、网络电台和数字平台上播出的新闻报道,将定量输入与对信息的定性分析和电台代理人的方法进行对比。对调查性语料库的探索警告了新的风格、格式和叙事的存在,这些风格、格式和叙事押注于与智能手机中的听者/用户的互动;新闻工作是由新闻的话题性和即时性原则构成的,在线下和线上的语境中,新闻工作被技术资源所渗透。技术革新带来了新的消费形式,其逻辑不再符合信息的生产、分配和消费的模拟系统;如今,连通性、普遍性、永恒性和互动性的正常化是无线电广播内容所固有的价值观。
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引用次数: 0
Impact of Pandemic Communication on Brand-specific Outcomes: Testing the Moderating Role of Brand Attitude and Product Category 疫情传播对品牌特定结果的影响:检验品牌态度和产品类别的调节作用
IF 1.5 Q2 COMMUNICATION Pub Date : 2022-01-05 DOI: 10.1177/09732586211067840
Sonika Nagpal, G. Gupta
The unprecedented crisis due to the COVID-19 pandemic has resulted in a shift in consumers’ attitude, behaviour and purchasing habits across the globe. While brands make all the efforts to cope up, they also need to devise strategies to survive in the post-crisis situation. It is in the light of this disturbed equilibrium that the present study is undertaken. Using structural equation modeling (SEM)-based analysis of 240 consumer responses, the article analyses the direct influence of pandemic communication and the indirect impact of brand attitude and product category on three specific brand outcomes, viz. image, trust and loyalty. The findings reveal a positive and significant impact of communication during pandemic on all three brand outcomes under investigation. Further, though the results do not divulge the moderating role of brand attitude, they establish the impact of pandemic communication on brand loyalty for non-essential product category. On the basis of the findings, the study yields useful suggestions that can be implemented by brands to hold themselves more strongly in the post-pandemic future.
新冠肺炎大流行引发的前所未有的危机导致全球消费者的态度、行为和购买习惯发生了转变。品牌在竭尽全力应对的同时,也需要制定策略,在危机后的形势下生存。正是鉴于这种受干扰的平衡,才进行了本研究。本文采用基于结构方程模型(SEM)的240种消费者反应分析,分析了疫情传播对三种特定品牌结果的直接影响,以及品牌态度和产品类别对形象、信任和忠诚度的间接影响。研究结果显示,疫情期间的沟通对调查中的所有三个品牌结果都产生了积极而显著的影响。此外,尽管研究结果没有揭示品牌态度的调节作用,但它们建立了疫情传播对非必需品类别品牌忠诚度的影响。基于这些发现,这项研究提出了有用的建议,品牌可以实施这些建议,在疫情后的未来更加坚定地坚持自己。
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引用次数: 3
Does Online Dating Promotion Vary Across Cultures? A Cross-cultural Analysis of Homepage Advertisements of Online Dating Services in 51 Countries 网络约会推广在不同文化中有所不同吗?51个国家在线交友网站首页广告的跨文化分析
IF 1.5 Q2 COMMUNICATION Pub Date : 2021-12-19 DOI: 10.1177/09732586211060010
Aditi Paul, Saifuddin Ahmed, Karolina Zaluski
This study extends our understanding of the influence of culture on advertising within the novel context of online dating. People around the world have come to depend on online dating services (ODSs) to participate in the dating process. Since the norms and expectations of dating are influenced by a country’s cultural values, we expect ODSs to adapt their advertising messages to be congruent with these values. Using the Pollay–Hofstede framework, we examine the relationship between advertising appeals used by 1,003 ODSs from 51 countries and the cultural dimensions of these countries. Results showed that ODS advertisements appealed to people’s need for relationship, friendship, entertainment, sex, status, design and identity. The use of these appeals was congruent with only the individualism/collectivism and uncertainty avoidance cultural dimensions. Based on these results, we argue that ODS’s overwhelming use of culturally incongruent advertising messages can lead to a global transformation and homogenisation of the dating culture.
这项研究扩展了我们对在线约会的新背景下文化对广告的影响的理解。世界各地的人们开始依赖在线约会服务(ODSs)来参与约会过程。由于约会的规范和期望受到一个国家文化价值观的影响,我们期望在线旅行社调整其广告信息,使其与这些价值观相一致。使用Pollay-Hofstede框架,我们研究了来自51个国家的1003名ODSs使用的广告诉求与这些国家的文化维度之间的关系。结果表明,ODS广告迎合了人们对关系、友谊、娱乐、性、地位、设计和身份的需求。这些诉求的使用仅与个人主义/集体主义和不确定性回避文化维度一致。基于这些结果,我们认为ODS大量使用与文化不一致的广告信息可能导致约会文化的全球转变和同质化。
{"title":"Does Online Dating Promotion Vary Across Cultures? A Cross-cultural Analysis of Homepage Advertisements of Online Dating Services in 51 Countries","authors":"Aditi Paul, Saifuddin Ahmed, Karolina Zaluski","doi":"10.1177/09732586211060010","DOIUrl":"https://doi.org/10.1177/09732586211060010","url":null,"abstract":"This study extends our understanding of the influence of culture on advertising within the novel context of online dating. People around the world have come to depend on online dating services (ODSs) to participate in the dating process. Since the norms and expectations of dating are influenced by a country’s cultural values, we expect ODSs to adapt their advertising messages to be congruent with these values. Using the Pollay–Hofstede framework, we examine the relationship between advertising appeals used by 1,003 ODSs from 51 countries and the cultural dimensions of these countries. Results showed that ODS advertisements appealed to people’s need for relationship, friendship, entertainment, sex, status, design and identity. The use of these appeals was congruent with only the individualism/collectivism and uncertainty avoidance cultural dimensions. Based on these results, we argue that ODS’s overwhelming use of culturally incongruent advertising messages can lead to a global transformation and homogenisation of the dating culture.","PeriodicalId":43888,"journal":{"name":"Journal of Creative Communications","volume":"17 1","pages":"179 - 198"},"PeriodicalIF":1.5,"publicationDate":"2021-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43505478","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Trends in Media Coverage and Information Diffusion Over Time: The Case of the American Earth Systems Research Centre Biosphere 2 随着时间的推移,媒体报道和信息传播的趋势:以美国地球系统研究中心生物圈为例
IF 1.5 Q2 COMMUNICATION Pub Date : 2021-11-17 DOI: 10.1177/09732586211056109
C. Brooks, Brigitte Juanals, J. Minel
This study examined research centre Biosphere 2 (B2) coverage by US newspapers between 1984 (as stories of conception before construction emerged) and 2019 (at the time this research was conducted) in order to uncover news diffusion relative to B2 in public media across historic eras and amid shifts in stakeholders over time. The analysis focussed on how a scientific institution and its innovative activities implied values, impacted the meaning-making of its project, as well as influenced the amount of information shared across sources (i.e., regional, metropole or elite) and media scale (i.e., local, regional, national outlets). This analysis identified nine eras delimited by scientific or organisational events. The findings emerging from this study can inform understandings of media behaviour around other scientific institutions and experiments.
这项研究调查了研究中心生物圈2号(B2)在1984年(建设前的概念故事出现)至2019年(本研究进行时)期间美国报纸的报道,以揭示历史时期公共媒体中与B2相关的新闻传播以及利益相关者随时间的变化。分析的重点是科学机构及其创新活动如何隐含价值观,影响其项目的意义形成,以及影响跨来源(即地区、大都市或精英)和媒体规模(即地方、地区、国家媒体)共享的信息量。这项分析确定了由科学或组织事件界定的九个时代。这项研究的发现可以为理解其他科学机构和实验中的媒体行为提供信息。
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引用次数: 0
Sentiment Analysis of Users’ Comments on Indian Hindi News Channels Using Mozdeh: An Evaluation Based on YouTube Videos Mozdeh对印度印地语新闻频道用户评论的情感分析——基于YouTube视频的评价
IF 1.5 Q2 COMMUNICATION Pub Date : 2021-11-17 DOI: 10.1177/09732586211049232
M. Deori, M. Verma, Vinit Kumar
Sentiment analysis is the channel to pick out the text from the social media dataset to inquire about the positive and negative opinions of the statement and its subjective and objectiveness. The purpose of the study is to manifest the sentiment of the text posted in five Hindi news channels, that is, AajTak, ABP News, India TV, NDTV India and Republic Bharat on YouTube are investigated by adopting the Mozdeh software to highlight the sequential temperament of the viewers by evaluating the positive and negative sentiments. The present study is subsequently limited to the data being extracted and evaluated by the software Mozdeh. The sentiments of each Hindi news channel are analysed along with the top word frequencies and displaying the time-series graph. The investigation presents that the channel with maximum average positive average negative sentiment belongs to India TV and the female category was in the peak compared to male altogether but the unidentified gender was the highest. During the time series analysis, the year 2020 was seen to be the most productive year since all the spikes were precisely detected. The audience of these channels turns out to be more attentive towards the political and entertainment news world. The study also highlights the tendency and interest of the common audiences to watch the news which dedicates that people are usually unsatisfied with the content being displayed in the videos and the common concentration is mostly based on the political news.
情绪分析是从社交媒体数据集中挑选文本,询问对声明的正面和负面意见及其主观和客观性的渠道。本研究的目的是通过使用Mozdeh软件,通过评估积极情绪和消极情绪来突出观众的顺序气质,从而揭示YouTube上五个印地语新闻频道,即AajTak、ABP news、India TV、NDTV India和Republic Bharat上发布的文本的情绪。本研究随后仅限于Mozdeh软件提取和评估的数据。分析每个印地语新闻频道的情绪,以及最热门的单词频率,并显示时间序列图。调查显示,平均正面平均负面情绪最高的频道属于印度电视台,与男性相比,女性类别处于峰值,但未确定性别的频道最高。在时间序列分析中,2020年被认为是最具生产力的一年,因为所有的峰值都被精确地检测到了。事实证明,这些频道的观众更关注政治和娱乐新闻世界。研究还强调了普通观众观看新闻的倾向和兴趣,这表明人们通常对视频中显示的内容不满意,并且普遍的注意力主要集中在政治新闻上。
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引用次数: 2
Analysis of Media Bias—Glenn Beck TV Shows: A Content Analysis 媒体偏见分析——格伦·贝克电视节目:一个内容分析
IF 1.5 Q2 COMMUNICATION Pub Date : 2021-11-08 DOI: 10.1177/09732586211048990
Rizwan Ahmad
This study provides an overview of the media’s role in shaping public discourse and belief through framing news stories in a biased perspective and setting an agenda that is in keeping with the interests of the corporate and institutional funders of the media apparatus. Support for such an analysis is provided by a literature review that covers many critical aspects of news framing, agenda setting and cultivation theory, especially with respect to the emergence of a new ‘network society’. The ‘content analysis’ approach is utilised to search for biased content via the use of coders and decoders in some 140 randomly selected sampled links of the ‘Glenn Beck’ show during the two periods of time from 1 January 2010 to 30 June 2010, and from 1 January 2011 to 30 June 2011, each of these periods consisting of 70 samples. The results ultimately show that the programme almost unilaterally provides supportive views of moral conservative values, and slight negative portrayals of Muslims. The programme presents critical views of President Obama and his policies, although the finding in opposing Obama’s policies is not statistically significant. The significance of these findings is discussed within the larger context of media bias and its influence on political reality, as well as public discourse and belief; although the study and hence, the findings suggesting ‘bias’ do not represent the entire media industry representing conservative values.
本研究概述了媒体在塑造公众话语和信仰方面的作用,方法是从有偏见的角度构建新闻故事,并制定符合媒体机构的企业和机构资助者利益的议程。一篇文献综述为这一分析提供了支持,该综述涵盖了新闻框架、议程设置和培养理论的许多关键方面,尤其是关于新“网络社会”的出现。“内容分析”方法用于通过在2010年1月1日至2010年6月30日和2011年1月30日这两个时间段内,在“格伦·贝克”节目的大约140个随机选择的采样链接中使用编码器和解码器来搜索有偏见的内容,每个时间段由70个样本组成。结果最终表明,该节目几乎单方面地提供了对道德保守价值观的支持,并对穆斯林进行了轻微的负面描述。该节目对奥巴马总统及其政策提出了批评意见,尽管反对奥巴马政策的调查结果在统计上并不显著。这些发现的意义是在媒体偏见及其对政治现实以及公共话语和信仰的影响的大背景下讨论的;尽管这项研究以及由此得出的结论表明,“偏见”并不代表整个媒体行业代表的保守价值观。
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引用次数: 2
期刊
Journal of Creative Communications
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