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How to create Shared Value in mining organisations 如何在矿业组织中创造共享价值
IF 1.3 4区 管理学 Q4 BUSINESS Pub Date : 2022-05-25 DOI: 10.4102/sajbm.v53i1.2907
Talifhani Khubana, C. Rootman, E. Smith
Purpose: The study investigated the perceptions of Shared Value (SV) and its antecedents and outcomes within the mining industry in South Africa.Design/methodology/approach: After conducting a literature overview of the South African mining industry and theories linked to SV, a hypothesised model of the study was developed. This study used a quantitative research methodology. An explanatory hypothesis-generating approach was employed through an empirical investigation using the survey method. The survey items were self-developed based on hypothesised variables. The study’s respondents were identified via non-probability sampling, namely convenience and snowball sampling. A total of 340 respondents participated in the study.Results/Findings: The empirical results confirmed that automation and employment conditions are the antecedents of SV in the mining industry. The study illustrated three approaches of SV: reconceiving the products or services and markets, reimagining value chain productivity and development of the enabling environment. Furthermore, the study revealed competitive advantage and sustainability performance as the outcomes of SV in the mining industry in South Africa.Practical implications: The study contributes by making practical recommendations to the mining industry role players on how to increase SV and improving competitiveness and sustainability performance whilst increasing economic prosperity by resolving social and environmental issues that are of mutual interest to stakeholders.Originality/value: The study fills a knowledge gap on SV in South Africa because of limited national mining studies. Furthermore, as SV is a novel and significant advancement in management sciences, the study is a valuable resource for SV decision-making across industries.
目的:本研究调查了南非采矿业对共享价值(SV)的看法及其前因和结果。设计/方法/方法:在对南非采矿业和与SV相关的理论进行文献综述后,开发了本研究的假设模型。本研究采用了定量研究方法。通过调查法的实证调查,采用解释性假设生成方法。调查项目是根据假设变量自行开发的。本研究的调查对象是通过非概率抽样,即便利抽样和滚雪球抽样确定的。共有340名受访者参与了这项研究。结果/发现:实证结果证实,自动化和就业条件是采矿业SV的前因变量。该研究说明了SV的三种方法:重新构思产品或服务和市场,重新构想价值链生产力和开发有利环境。此外,研究还揭示了南非采矿业的竞争优势和可持续性绩效是SV的结果。实际意义:本研究就如何通过解决利益相关者共同关心的社会和环境问题来增加SV、提高竞争力和可持续性绩效,同时促进经济繁荣,向采矿业角色参与者提出了切实可行的建议。原创性/价值:该研究填补了南非由于国家采矿研究有限而在SV方面的知识空白。此外,由于SV是管理科学的一项新的重大进展,该研究为跨行业的SV决策提供了宝贵的资源。
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引用次数: 3
Sensemaking and corporate social responsibility: Implications for stakeholder communication amid the COVID-19 pandemic 感知和企业社会责任:新冠肺炎大流行对利益相关者沟通的影响
IF 1.3 4区 管理学 Q4 BUSINESS Pub Date : 2022-05-24 DOI: 10.4102/sajbm.v53i1.2806
Sherwin Govender, A. Smit
Purpose: The aim of this research study was to establish via a linguistic analysis of stakeholder communication texts, how organisational sensemaking in a crisis situation, such as the coronavirus disease 2019 (COVID-19) pandemic, might influence the social responsibility orientation of companies.Design/methodology/approach: Data were collected from public social responsibility statements of 10 financial services companies before and immediately after the advent of the COVID-19 pandemic and analysed using the Linguistic Inquiry Word Count (LIWC) method. In this way, qualitative information could be turned into statistical data and made comparable across the sample.Results: The results confirm that the social responsibility sensemaking processes in companies manifest in their public stakeholder communications. While the analysed statements indicate an increase in affiliation with the predicament of stakeholders, it also reveals reduced levels of transparency. This tension between affiliation and transparency holds consequences for authenticity and reputation in corporate social responsibility (CSR) sensemaking and orientation.Practical implications: Corporate decision-makers and communication experts should take special care of the relationship between CSR sensemaking and stakeholder communication as interconnected processes in a purposeful and mindful manner.Originality/value: The research study demonstrates how the analysis of textual statements can be used as a lens into CSR sensemaking in the context of disruption and adversity. This establishes a method for measurement of CSR orientation that can assess an organisation’s current orientation, as well as shifts in orientation because of crisis situations. Organisations can use this information to evaluate their CSR communications so that they are more aligned with intentions.
目的:本研究的目的是通过对利益相关者沟通文本的语言分析,建立在危机情况下,如2019冠状病毒病(COVID-19)大流行,组织语义如何影响公司的社会责任取向。设计/方法/方法:从10家金融服务公司在COVID-19大流行之前和之后的公开社会责任声明中收集数据,并使用语言查询字数统计(LIWC)方法进行分析。通过这种方式,定性信息可以转化为统计数据,并在整个样本中进行比较。结果:研究结果证实,企业的社会责任语义构建过程体现在其与公众利益相关者的沟通中。虽然经分析的报表表明,与利益相关者的困境的联系有所增加,但它也揭示了透明度水平的降低。这种隶属关系和透明度之间的紧张关系对企业社会责任(CSR)的意义和定位的真实性和声誉产生了影响。实践启示:企业决策者和传播专家应特别注意企业社会责任意义的制定和利益相关者沟通之间的关系,这是一个有目的和有意识的相互关联的过程。原创性/价值:该研究展示了文本陈述的分析如何在混乱和逆境的背景下被用作企业社会责任意义构建的镜头。这建立了一种衡量企业社会责任取向的方法,可以评估组织当前的取向,以及由于危机情况而导致的取向转变。组织可以使用这些信息来评估他们的企业社会责任沟通,使他们更符合意图。
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引用次数: 2
Effecting successful shared value creation: The role of organisations in fence-line communities 实现成功的共享价值创造:组织在围栏社区中的作用
IF 1.3 4区 管理学 Q4 BUSINESS Pub Date : 2022-05-17 DOI: 10.4102/sajbm.v53i1.2992
Ronel Kotze, Karl Hofmeyr
Purpose: Society’s expectations of business are said to be increasing, with business expected to play an influential role from a triple bottom line perspective. Shared value creation is a new, emerging theme in the literature on corporate social responsibility (CSR). The stagnating South African economy, the increasing incidence of protests against community conditions and the increased expectations of stakeholders for business frame the study.Design/methodology/approach: This qualitative research study aimed to gain insight into how shared value creation could be effected in a developing country. Additionally, it provided insights into the reason for the nature of the expectations, the approach in effecting shared value creation, and the benefits that could be realised by employing this business model.Findings/results: The study found that shared value creation can be effected successfully through a partnership between government, business and communities together with strong inter-stakeholder. Measurement of outcomes and feedback to the various stakeholders will strengthen relationships with employees and fence-line communities and lead to improved business performance. Benefits were identified as improved social capital, reduced dependency on companies and a sustainable business.Practical implications: This concept proposes an approach to social responsibility that will enhance the competitive advantage of the firm and is presented as strategic CSR. Numerous literary contributions have criticised the concept for being too vague in its approach and for being built on western world principles.Originality/value: Understanding the role of institutions (or lack thereof) in ecosystems and the networks that are established and required was considered important in furthering the operationalising of social responsibility concepts such as shared value creation.
目的:据说社会对企业的期望越来越高,从三重底线的角度来看,企业有望发挥有影响力的作用。共享价值创造是企业社会责任(CSR)文献中一个新兴的主题。南非经济停滞不前、针对社区条件的抗议事件日益增多以及利益攸关方对企业的期望日益提高,这些都构成了这项研究的框架。设计/方法/方法:这项定性研究旨在深入了解如何在发展中国家实现共享价值创造。此外,它还提供了对期望本质的原因的见解,影响共享价值创造的方法,以及通过采用该业务模型可以实现的利益。发现/结果:研究发现,通过政府、企业和社区之间的伙伴关系以及强大的利益相关者之间的合作,可以成功地实现共享价值创造。对结果的测量和对各种利益相关者的反馈将加强与员工和围栏社区的关系,并导致改进的业务绩效。福利被确定为改善社会资本,减少对公司的依赖和可持续发展的业务。实践启示:这一概念提出了一种能够增强企业竞争优势的社会责任方法,并被称为战略企业社会责任。许多文学作品批评这一概念的方法过于模糊,而且是建立在西方世界的原则之上的。原创性/价值:了解制度在生态系统中的作用(或缺乏作用),以及已建立和所需的网络,被认为是促进社会责任概念(如共享价值创造)运作的重要因素。
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引用次数: 0
Influence of proactive personality and career calling on employees’ job performance: A moderated mediation model based on job crafting 积极主动的个性和职业号召对员工工作绩效的影响:基于工作塑造的调节中介模型
IF 1.3 4区 管理学 Q4 BUSINESS Pub Date : 2022-04-28 DOI: 10.4102/sajbm.v53i1.2533
Haibo Yu, C. Yan, Zhenhua Dong, Yue Hou, Xiaoyu Guan
Purpose: Based on self-determination theory, this study sought to clarify the internal mechanism of the impact of proactive personality and career calling on job performance from both personality traits and intrinsic motivation perspectives, highlight the important role of job crafting as an individual’s proactive behaviour, and demonstrate the supporting role of organisational embeddedness as an external environmental factor.Design/methodology/approach: Hierarchical regression analysis and bootstrap-based path analysis were used to test the above hypotheses on 292 employees in China.Findings/results: The results show that proactive personality and career calling had significant positive effects on employees’ job performance, and job crafting was a full mediator in both paths, with significantly different mediation effects. Organisational embeddedness moderated this mediating effect.Practical implications: This study provides references for employees and organisations to continuously improve their job performance. Organisations need to address job crafting behaviours and create related supporting atmospheres.Originality/value: This study explored the mechanisms that affect career outcomes from both personality traits and intrinsic motivation aspects. The theoretical model verifies the value of individual intrinsic motivation and autonomous behaviour, and confirms the theory of self-determination. The study also extends the existing career theory by breaking through the one-sidedness of the previous theory that emphasises only the role of the organisation, but highlights the crucial importance of employees’ subjective initiatives.
目的:本研究以自我决定理论为基础,从人格特质和内在动机两方面阐明主动性人格和职业召唤对工作绩效影响的内在机制,强调工作塑造作为个体主动性行为的重要作用,并论证组织嵌入性作为外部环境因素的支持作用。设计/方法/途径:采用层次回归分析和基于bootstrap的路径分析对292名中国员工进行上述假设的检验。发现/结果:研究结果表明,主动性人格和职业召唤对员工工作绩效有显著的正向影响,而工作制作在两种路径中都是完全中介,中介效应显著差异。组织嵌入性调节了这种中介效应。实践意义:本研究为员工及组织持续改善其工作绩效提供参考。组织需要解决工作塑造行为,并创造相关的支持性氛围。独创性/价值:本研究从人格特质和内在动机两个方面探讨了影响职业结果的机制。理论模型验证了个体内在动机和自主行为的价值,证实了自我决定理论。本研究还拓展了现有的职业理论,突破了以往理论只强调组织作用的片面性,强调了员工主观能动性的关键重要性。
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引用次数: 0
Towards a framework for growing small businesses in Africa 为非洲小企业发展建立框架
IF 1.3 4区 管理学 Q4 BUSINESS Pub Date : 2022-03-31 DOI: 10.4102/sajbm.v53i1.3225
A. Joseph, Tungamirai Tambandini
Purpose: This article presents a critical measure that both African governments and financial institutions can use to gauge whether a small business is likely to contribute meaningfully to economic growth.Design/methodology/approach: The research was approached by the fact that only more recently has human capital emerged as a key factor for economic growth. Empirical research from developed countries and analysing of human capital in terms of labour growth income were done. In a similar setting, the innovation potential of an African business is heuristically argued to be directly dependent on human capital.Findings/Results: Human capital aspect is found to be a vital part of a framework for growing small businesses in developed countries. The research showed that human capital in terms of labour growth expectations is essential to fully explain the linear market portfolio returns. Human capital may induce an increase in the number of innovative products, thus indirectly spurring economic growth through the channel of innovation.Practical implications: Institutions could look to incorporate human capital as a critical factor toward a framework for growing small businesses. However, human capital is but only one key aspect discussed in a framework for growing small businesses in Africa.Originality/value: There is a benefit to the government and financial institutions to include the human capital aspect in a small business funding framework. It will enable the funders to choose small businesses that can better contribute to the market returns and have a higher likelihood of releasing innovative products.
目的:这篇文章提出了一个关键的衡量标准,非洲政府和金融机构都可以用来衡量小企业是否有可能为经济增长做出有意义的贡献。设计/方法/方法:这项研究的出发点是,直到最近,人力资本才成为经济增长的关键因素。对发达国家进行了实证研究,并从劳动力增长收入的角度对人力资本进行了分析。在类似的情况下,非洲企业的创新潜力被启发式地认为直接依赖于人力资本。调查结果/结果:人力资本方面是发达国家发展小企业框架的重要组成部分。研究表明,人力资本在劳动力增长预期方面对于充分解释线性市场投资组合回报至关重要。人力资本可能导致创新产品数量的增加,从而通过创新渠道间接刺激经济增长。实际意义:机构可以将人力资本作为发展小企业框架的关键因素。然而,人力资本只是非洲小企业发展框架中讨论的一个关键方面。原始性/价值:将人力资本方面纳入小企业融资框架对政府和金融机构有好处。这将使资助者能够选择能够更好地为市场回报做出贡献并更有可能发布创新产品的小企业。
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引用次数: 1
Determinants of emerging technologies adoption in the South African financial sector 南非金融部门采用新兴技术的决定因素
IF 1.3 4区 管理学 Q4 BUSINESS Pub Date : 2022-02-24 DOI: 10.4102/sajbm.v53i1.2493
Nkhulang T. Matsepe, E. Van der Lingen
The fourth industrial revolution (4IR) is rapidly transforming business processes and models across a range of sectors. Emerging innovative technologies – such as artificial intelligence (AI), machine learning (ML), distributed ledger technologies (DLT) and cloud computing – present various opportunities for organisations that manage to adopt these capabilities successfully. Studies have explored the implications of the 4IR for organisations of varying sizes and across various industries (Barreto, Amaral, & Pereira, 2017; Centre of Excellence in Financial Services, 2017; Haddud, Desouza, Khare, & Lee, 2017; Kunwar, 2019). For financial services organisations, investment in AI and cloud computing will improve their ability to implement emerging technologies most relevant to solving their critical business problems (Propson & Galaski, 2020).
第四次工业革命(4IR)正在一系列行业中迅速转变业务流程和模式。新兴的创新技术,如人工智能(AI)、机器学习(ML)、分布式账本技术(DLT)和云计算,为成功采用这些能力的组织提供了各种机会。研究探索了4IR对不同规模和不同行业的组织的影响(Barreto、Amaral和Pereira,2017;金融服务卓越中心,2017;Haddud、Desouza、Khare和Lee,2017;Kunwar,2019)。对于金融服务组织来说,对人工智能和云计算的投资将提高其实施与解决关键业务问题最相关的新兴技术的能力(Propson&Galaski,2020)。
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引用次数: 6
Relationship amongst cultural openness, world-mindedness, product-country image and purchase intention of Korean and Chinese smartphone products: A case study of the South African consumers 文化开放程度、世界意识、产品国家形象与韩国和中国智能手机产品购买意愿的关系——以南非消费者为例
IF 1.3 4区 管理学 Q4 BUSINESS Pub Date : 2022-01-31 DOI: 10.4102/sajbm.v53i1.2296
You‐kyung Lee, C. Robb
The tireless efforts of international market mechanisms such as the World Trade Organization (WTO) to promote global fair trade have resulted in a greater number of commercial institutions to internationalise than ever before (Nuruzzaman, Gaur, & Sambharya, 2021). However, as firms strive to expand their market share away from domestic markets, the institutional-based framework (proposed by Peng, Sun, Pinkham, & Chen, 2009) suggests that various socio-cultural and informal institutional factors associated with the destination countries provide additional barriers to firm’s success (Boddewyn & Peng, 2021). A factor of particular importance observed in marketing literature that is associated with firm’s success during the process of internationalisation is the country-of-origin effect (COO) (Diamantopoulos, Kalajdzicb, & Moschikc, 2020; Lee & Robb, 2019). The COO refers to the affective or cognitive images related to a country or the products emanating from the country by foreign consumers (Roth & Diamantopoulos, 2009). It has been observed in past literature that the COO associated with a particular country by a consumer from another country has the potential to drastically impact a firm’s performance (Gammoh, Koh, & Okoroafo, 2020). The image held against a country or foreign product by the consumers of a host nation, therefore, remains an important research area (Diamantopoulos, Matarazzo, Montanari, & Petrychenko, 2021). Whilst research in COO continues to expand, seminal research into the country and product image literature has particularly focused on Purpose: This study examines the relationships between cultural openness, world-mindedness (WMD), product-country image (PCI) and the purchase intentions of South African consumers situated in the South African marketplace. In addition, distinctions between PCI and the purchasing intention (PI) concerning smartphones made-in South Korea and China are analysed and discussed as in relation to the South African consumers.
世界贸易组织(WTO)等国际市场机制为促进全球公平贸易所做的不懈努力,导致了比以往任何时候都更多的商业机构国际化(Nuruzzaman,Gaur,&Sambharya,2021)。然而,随着企业努力从国内市场扩大其市场份额,基于制度的框架(由Peng,Sun,Pinkham,&Chen提出,2009)表明,与目的地国家相关的各种社会文化和非正式制度因素为企业的成功提供了额外的障碍(Boddewyn&Peng,2021)。在营销文献中观察到的与企业在国际化过程中的成功相关的一个特别重要的因素是原产国效应(COO)(Diamantopulos,Kalajdzicb,&Moschikc,2020;Lee和Robb,2019)。COO是指外国消费者对一个国家或该国产品的情感或认知形象(Roth&Diamantopulos,2009)。在过去的文献中已经观察到,来自另一个国家的消费者与特定国家相关的首席运营官有可能对公司的业绩产生巨大影响(Gammoh,Koh,&Okoroafo,2020)。因此,东道国消费者对一个国家或外国产品的形象仍然是一个重要的研究领域(Diamantopulos,Matarazzo,Montanari,&Petrychenko,2021)。虽然对COO的研究不断扩大,但对该国和产品形象文献的开创性研究尤其集中在目的上:这项研究考察了文化开放性、世界意识(WMD)、产品国家形象(PCI)和南非市场中南非消费者的购买意愿之间的关系。此外,针对南非消费者,分析和讨论了韩国和中国制造的智能手机的PCI和购买意向(PI)之间的区别。
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引用次数: 1
Table of Contents Vol 52, No 1 (2021) 目录第52卷第1期(2021年)
IF 1.3 4区 管理学 Q4 BUSINESS Pub Date : 2021-12-30 DOI: 10.4102/sajbm.v52i1.3093
Editorial Office
No abstract available.
没有摘要。
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引用次数: 0
South African Journal of Business Management: Annual editorial overview 2021 《南非商业管理杂志》:2021年度编辑综述
IF 1.3 4区 管理学 Q4 BUSINESS Pub Date : 2021-12-17 DOI: 10.4102/sajbm.v52i1.3072
J. D. De Klerk
No abstract available.
没有可用的摘要。
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引用次数: 0
Women in business in Africa: (Re)claiming our agency 非洲商界妇女:(再次)要求我们的代理
IF 1.3 4区 管理学 Q4 BUSINESS Pub Date : 2021-12-01 DOI: 10.4102/sajbm.v52i1.2972
A. Bosch, L. Booysen
No abstract available.
没有可用的摘要。
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引用次数: 1
期刊
South African Journal of Business Management
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