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The Technological Innovations of Fintech Companies to Ensure the Stability of the Financial System in Pandemic Times 金融科技公司的技术创新确保大流行时期金融体系的稳定
IF 1.3 Pub Date : 2022-01-01 DOI: 10.21272/mmi.2022.2-05
Jurijs Baltgailis, A. Simakhova
The COVID-2019 pandemic has negatively affected all aspects of the socio-economic development of countries. Both Latvia and Ukraine were not spared from these trends. An important issue for the development of countries at the current stage, especially for Ukraine in the conditions of war, is the development of new technologies that give the possibility to manage the accounts online. The main research purpose is to explore the ability of FinTech companies to provide financial stability during a pandemic. This investigation becomes essential in the view of the other global challenges, such as war. Examination of technological innovation of FinTech development in the paper is carried out in the following logical sequence: studying the development of technological innovations of FinTech companies in Latvia and Ukraine; identifying the positive experience of Lithuania and Estonia in the development of the FinTech sector for Latvia and Ukraine; analyzing the capabilities of FinTech and EcoTech companies. Methodological tools of the research methods were literature analysis (a review of research in FinTech companies) and taxonomic methods used to determine the development and ability of FinTech to ensure financial stability. The research covers 1986-2020. The research object is the FinTech Index and Index of Economic Freedom of Ukraine and Latvia, Estonia, and Lithuania because Ukraine and Latvia lag behind Estonia and Lithuania in terms of their Global FinTech index and, in perspective, could use their positive experience of FinTech development. For this reason, the authors proposed tightening countries` positions according to the criteria of the legislative base, government intervention in the economy, the efficiency of regulation, and openness of the economy. The directions of the development of technological innovation of EcoTech were proposed. The research empirically confirms and theoretically proves the development of FinTech and EcoTech's innovative conception and tools. The research results and recommendations could be useful for transnational corporations to develop the FinTech system.
2019冠状病毒病大流行对各国社会经济发展的各个方面都产生了负面影响。拉脱维亚和乌克兰也未能幸免于这些趋势。当前阶段各国发展的一个重要问题,特别是在战争条件下的乌克兰,是新技术的发展,使在线管理账户成为可能。主要研究目的是探索金融科技公司在大流行期间提供金融稳定的能力。鉴于其他全球性挑战,如战争,这种调查变得至关重要。本文对金融科技发展的技术创新的考察是按照以下逻辑顺序进行的:研究拉脱维亚和乌克兰金融科技公司的技术创新发展;确定立陶宛和爱沙尼亚在为拉脱维亚和乌克兰发展金融科技行业方面的积极经验;分析金融科技和经济科技公司的能力。研究方法的方法论工具是文献分析(对金融科技公司研究的回顾)和分类方法,用于确定金融科技的发展和能力,以确保金融稳定。研究范围为1986-2020年。研究对象是乌克兰和拉脱维亚、爱沙尼亚和立陶宛的金融科技指数和经济自由指数,因为乌克兰和拉脱维亚在全球金融科技指数方面落后于爱沙尼亚和立陶宛,从这个角度来看,可以利用他们在金融科技发展方面的积极经验。因此,作者建议根据立法基础、政府对经济的干预、监管效率和经济开放度等标准收紧各国的立场。提出了经济技术创新的发展方向。本研究从实证和理论上证实了FinTech和EcoTech的创新理念和工具的发展。研究结果和建议可为跨国公司发展金融科技体系提供参考。
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引用次数: 7
Customer Benefits and Sharing Behaviour in Video Streaming Services: The Mediation Effect of Value Creation 视频流服务中的客户利益与共享行为:价值创造的中介效应
IF 1.3 Pub Date : 2022-01-01 DOI: 10.21272/mmi.2022.3-03
Volkan Polat
Online video streaming services have become popular. This study aims to examine subscribers’ sharing behaviour on online digital video platforms. In almost all online channels, sharing behaviour has gained importance. Platforms may more simply and successfully reach their target audiences or consumers through sharing. On the other hand, customers may attend to value creation due to the benefits they gain from using goods and services. Marketers must comprehend how value creation is affected by customer benefits. This study is among the first studies examining the relationships between customer benefits, value creation, and sharing behaviour. Questionnaire-based research was employed to examine the foundation and framework-related hypotheses. Data was collected through the online survey forms. The data was obtained from 363 online streaming service paid users. The Structural Equation Model was performed using SPSS Amos 20 to test hypotheses. The statistical significance of the model’s estimations was tested using a single-step mediator model with a bootstrapping procedure. According to the findings, there was a significant relationship between customer benefits and instrumental value. However, there were very weak relationships between functional and psychosocial benefits and instrumental value. Financial benefit and instrumental value had a stronger relationship. Significant relationships were found between the variables customer benefits and terminal value. There was no significant relationship between instrumental value and sharing behaviour. As a result, there was no instrumental value-mediated relationship between customer benefits and sharing behaviour. The relationship between customer benefits and sharing behaviour, on the other hand, has been found to be mediated by terminal values. Functional and financial benefits and sharing behaviour did not directly and significantly relate. But this relationship became significant through terminal values (indirect-only mediation). Psychosocial benefits and sharing behaviour were directly and significantly related. It has been noted, nonetheless, that this relationship was strengthened by terminal value. The findings were assessed in light of the prior studies in the discussion section. In this section, some potential directions were suggested for future research.
在线视频流媒体服务已经变得流行起来。本研究旨在调查在线数字视频平台用户的分享行为。在几乎所有的在线渠道中,分享行为变得越来越重要。通过分享,平台可以更简单、更成功地接触到目标受众或消费者。另一方面,顾客可能会因为从使用商品和服务中获得的利益而关注价值创造。营销人员必须了解价值创造是如何受到顾客利益的影响的。这项研究是首批研究客户利益、价值创造和分享行为之间关系的研究之一。以问卷为基础的研究被用来检验基础和框架相关的假设。数据是通过在线调查表格收集的。该数据来自363名在线流媒体服务付费用户。采用SPSS Amos 20进行结构方程模型检验。模型估计的统计显著性使用单步中介模型和自举过程进行检验。根据研究结果,顾客利益与工具价值之间存在显著的关系。然而,功能和社会心理利益与工具价值之间的关系非常弱。经济效益与工具价值的关系更强。顾客利益与终端价值之间存在显著的关系。工具价值与分享行为之间没有显著的关系。结果表明,客户利益与共享行为之间不存在工具价值中介关系。另一方面,客户利益与共享行为之间的关系被发现是由终端价值介导的。功能和经济利益与分享行为没有直接和显著的关系。但这种关系通过终端值(仅间接中介)变得显著。社会心理利益与分享行为直接且显著相关。然而,人们注意到,终端价值加强了这种关系。这些发现是根据讨论部分先前的研究进行评估的。在本节中,提出了未来研究的一些可能方向。
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引用次数: 1
The Impact of Entrepreneurship Financial Opportunities and Business Environment on the Country’s Innovation Development and National Wealth 创业融资机会与营商环境对国家创新发展和国民财富的影响
IF 1.3 Pub Date : 2022-01-01 DOI: 10.21272/mmi.2022.4-10
V. Nazarov, J. Hajiyev, S. Mammadova, V. Ahadov, Shadiyye Amanova
The Covid-19 pandemic caused negative consequences for the economic growth and national wealth of countries worldwide. In 2020 the GDP per capita growth was -4,3% worldwide and -5% in Azerbaijan. However, in 2021, it was 4,8% and 5,1% in accordance, indicating Azerbaijan’s economic potential. At the same time, Azerbaijan takes only 80th place from 132 countries in the Global Innovation Index Rank, which is not sufficient and requires further innovation development of the country. Also, Azerbaijan is the 34th of 190 countries in the Ease of Doing Business rank. Still, according to the Enterprise Surveys made by the World Bank, 23,7% of firms in Azerbaijan choose access to finance as their biggest obstacle. At the same time, the average world indicator is 14,2%, and the average one in Europe and Central Asia is 9,4%. Therefore, this research aims to prove the hypothesis about the positive impact of entrepreneurship financial opportunities and the business environment on the country’s innovation development and national wealth. In the first stage, a bibliometric and analytical analysis was carried out using the tools of the Scopus database, the VOSviewer, and Google Trends. In the second stage, a sample of 20 countries was formed. It includes the top 10 leaders in the Global Innovation Index Rank with high-income economies (as benchmark countries for innovation development, according to which Azerbaijan should increase its position) and the top 10 leaders with upper-middle-income economies (similar to Azerbaijan). The informational base consists of data from the World Bank, the World Intellectual Property Organization, and the World Economic Forum for the last 10 available years. In the third stage, the correlation analysis was made to identify the relationship between the indicators of entrepreneurship financial opportunities and business environment (financing of SMEs, venture capital availability, domestic credit to the private sector, ease of doing business, ease of starting a business, ease of getting credit, ease of resolving insolvency, protecting minority investors, number of new limited liability companies, new business density) and the indicators of the country’s innovation development (Global Innovation Index) and national wealth (total wealth per capita). And at the fourth stage, the impact of entrepreneurship financial opportunities and business environment on the country’s innovation development and national wealth was determined based on regression modeling results. The obtained results could be useful for scientists in further research on this issue and for government officials in improving the state’s economic policy.
新冠肺炎疫情给世界各国经济增长和国民财富带来负面影响。2020年,全球人均GDP增长率为- 4.3%,阿塞拜疆为-5%。然而,在2021年,这一比例分别为4.8%和5.5%,表明阿塞拜疆的经济潜力。与此同时,在全球创新指数排名中,阿塞拜疆在132个国家中仅排名第80位,这是不够的,需要该国进一步的创新发展。此外,阿塞拜疆在190个国家的营商环境排名中排名第34位。然而,根据世界银行的企业调查,23.7%的阿塞拜疆公司选择融资渠道作为他们最大的障碍。与此同时,世界平均指数为14.2%,欧洲和中亚平均指数为9.4%。因此,本研究旨在证明创业融资机会和商业环境对国家创新发展和国民财富的正向影响假说。第一阶段采用Scopus数据库、VOSviewer和谷歌Trends等工具进行文献计量学分析。在第二阶段,形成了20个国家的样本。它包括全球创新指数排名前10位的高收入经济体(作为创新发展的基准国家,阿塞拜疆应该提高其地位)和中高收入经济体(类似于阿塞拜疆)的前10位领导者。该信息库由世界银行、世界知识产权组织和世界经济论坛过去10年的数据组成。在第三阶段,进行相关分析,以确定创业融资机会指标与商业环境之间的关系(中小企业融资,风险资本可用性,国内对私营部门的信贷,做生意的便利性,创业的便利性,获得信贷的便利性,解决破产的便利性,保护少数投资者,新有限责任公司的数量,新企业密度)、国家创新发展指标(全球创新指数)和国民财富指标(人均总财富)。第四阶段,根据回归建模结果确定创业融资机会和营商环境对国家创新发展和国民财富的影响。获得的结果可能对科学家进一步研究这个问题和政府官员改善国家的经济政策有用。
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引用次数: 0
Design of an Innovative Dashboard for Assessment of Risks that are Specific to E-Commerce Activity 电子商务活动风险评估的创新仪表板设计
IF 1.3 Pub Date : 2022-01-01 DOI: 10.21272/mmi.2022.1-14
V. Grosu, M. Socoliuc, E. Hlaciuc, Ciubotariu Marius Sorin, Mihaela Mihaela Tulvinschi
The current global sanitary crisis determined consumers to use e-commerce in all its forms. It has led to an expansion of e-commerce activity and increased associated risk, as companies must adapt quickly to new market conditions and cope with all the risks that arise in such context. This paper aims to identify and assess the relevant risks specific to e-commerce activity and prevent unethical behavior that is often associated with entities operating in this sector by consumers. The review of a significant part of the literature confirms that e-commerce business directly impacts performance and sustainability, being positively associated with organizational innovation. However, investigating the nature and intensity of the risks associated with the operational activity is difficult to assess. It is the main reason for mistrust increasing among many consumers and stakeholders. This research also derives from the fact that it provides real tools to prevent, reduce and even eliminate risks specific to e-commerce activities. Therefore, it could directly contribute to increasing the sustainability of businesses and gaining the trust of consumers regarding online shopping activities. An investigation was conducted in the following logical sequence: identifying the main risk categories and triggers; establishing the link between working hypotheses and the minimum threshold argumentation associated with them. According to the above, it is possible to establish a specific risk function for each risk category. To determine the minimum threshold of risk influence, the unitary risk assessment methodology was applied using a scale of values from 1 to 5, depending on the impact on the operational activity, performance, and sustainability of the e-commerce business. The research methods are specific to quantitative research, the object of the research being a sample of 208 economic entities operating in the e-commerce sector. The statistical analysis regarding the behavior of the most relevant financial indicators was achieved by collecting data from financial reporting and other internal sources. The results serve as an empirical confirmation regarding the specific difficulties encountered in e-commerce activity that need to be solved. Therefore, a dashboard was developed to monitor triggers by risk segments. The designed dashboard is intended to support management in the decision-making process to ensure business sustainability and improve the business model in line with the adopted business strategies. At the same time, with the help of the risk functions developed by risk segments, management could monitor and control the threats to which the operational activity in the online environment is exposed, which will lead to business consolidation and penetration of new online markets.
当前的全球卫生危机决定了消费者使用各种形式的电子商务。它导致了电子商务活动的扩大和相关风险的增加,因为公司必须迅速适应新的市场条件,并应对在这种情况下出现的所有风险。本文旨在识别和评估特定于电子商务活动的相关风险,并防止消费者通常与在该部门运营的实体相关的不道德行为。对相当一部分文献的回顾证实,电子商务业务直接影响绩效和可持续性,与组织创新呈正相关。然而,调查与业务活动有关的风险的性质和强度是难以评估的。这是许多消费者和利益相关者不信任增加的主要原因。这项研究还源于它提供了真正的工具来预防、减少甚至消除电子商务活动特有的风险。因此,它可以直接有助于提高企业的可持续性,并获得消费者对网上购物活动的信任。调查按以下逻辑顺序进行:确定主要风险类别和触发因素;建立工作假设和与之相关的最低阈值论证之间的联系。根据上述,可以为每个风险类别建立特定的风险函数。为了确定风险影响的最小阈值,根据对电子商务业务的运营活动、绩效和可持续性的影响,使用从1到5的值范围应用了统一风险评估方法。研究方法为定量研究,研究对象为208个经营电子商务的经济实体样本。关于最相关的财务指标行为的统计分析是通过从财务报告和其他内部来源收集数据来实现的。研究结果对电子商务活动中需要解决的具体困难进行了实证验证。因此,开发了一个仪表板来监视风险部分的触发器。设计的仪表板旨在支持决策过程中的管理,以确保业务可持续性,并根据所采用的业务策略改进业务模型。同时,借助风险细分开发的风险功能,管理层可以监测和控制网络环境中运营活动所面临的威胁,从而实现业务整合和新网络市场的渗透。
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引用次数: 2
Consumer differences in motivated consumer innovativeness and global identity 消费者创新动机与全球认同的差异
IF 1.3 Pub Date : 2022-01-01 DOI: 10.21272/mmi.2022.1-10
Ceyda Tanrikulu
One of the main reasons for failure in sustainable marketing and innovative products is the lack of an adequate understanding of consumer wants and needs. Understanding the issues of motivations for innovativeness and identity in young consumers can provide important evidence for both theory and practice on achieving sustainability. Despite the importance of gender and generation cohort differences on motivated consumer innovativeness and global identity, similarities/differences and links between these variables for each group are not precise and waiting for research that provides clear evidence, especially in the pandemic period. Therefore, this paper aims 1) to determine the differences/similarities in gender and generational cohorts regarding the motivated consumer innovativeness and global identity and 2) to examine the relationship between motivating consumer innovativeness and global identity in given cohorts. Data were collected from consumers in Y and Z generations on an emerging market in Turkey through an online questionnaire. The main results indicated no gender differences for both motivated consumer innovativeness and global identity, whereas there were some differences between generational cohorts. Moreover, some significant relationships were found for each gender and generational cohort. In this study, significant differences were demonstrated about the motivations that drive consumers to be innovative in the Z generation, which has limited knowledge reserve and could be seen as a strong challenge. The findings were discussed, and suggestions were presented for both literature and managerial implications. Thus, this study could contribute to the current literature by confirming the significance of generation-specific differences in consumer behavior and stressing some similarities between Y and Z generations and differences, especially in pandemic conditions. It could be helpful as a roadmap for global marketers engaging in innovative marketing, consumer innovativeness, development of innovative products, and psychological consequences of globalization in young consumers, especially in emerging markets.
可持续营销和创新产品失败的主要原因之一是缺乏对消费者需求的充分理解。了解年轻消费者的创新动机和身份问题可以为实现可持续发展的理论和实践提供重要的证据。尽管性别和世代差异对消费者创新积极性和全球认同具有重要意义,但每个群体这些变量之间的相似/差异和联系并不精确,需要提供明确证据的研究,特别是在大流行期间。因此,本文的目的是1)确定性别和代际群体在激励消费者创新和全球认同方面的差异/相似之处;2)在给定的群体中检验激励消费者创新和全球认同之间的关系。通过在线问卷调查,从土耳其新兴市场的Y和Z世代消费者中收集数据。主要结果表明,在消费者创新动机和全球认同方面,性别没有差异,而代际群体之间存在一些差异。此外,每个性别和世代队列都发现了一些显著的关系。在本研究中,Z世代消费者的创新动机存在显著差异,Z世代的知识储备有限,可能被视为一个强大的挑战。对研究结果进行了讨论,并对文献和管理意义提出了建议。因此,本研究可以通过确认消费者行为的代际差异的重要性,并强调Y代和Z代之间的一些相似之处和差异,特别是在流行病条件下,对当前的文献做出贡献。它可以作为全球营销人员从事创新营销、消费者创新、创新产品开发以及全球化对年轻消费者(特别是新兴市场)的心理影响的路线图。
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引用次数: 3
The Impact of Innovation on the Profitability of Slovak Pharmaceutical Companies 创新对斯洛伐克制药公司盈利能力的影响
IF 1.3 Pub Date : 2022-01-01 DOI: 10.21272/mmi.2022.2-25
S. Lehenchuk, M. Tumpach, I. Vyhivska, V. Makarovych, S. Laichuk
In conditions of the knowledge economy and innovations, research and development activities are among the most important factors affecting companies' financial performance. This study aims to investigate the impact of research and development activities on the profitability of Slovak pharmaceutical companies. The panel dataset consists of 37 sample pharmaceutical companies for 2015-2019. Panel data regression analysis was used as the main research method of the study. Profitability was measured with the return on assets indicator, chosen as the dependent variable. The independent variables are leverage, research and development intensity, research and development intensity squared, size, and high-tech dummy. The empirical analysis includes descriptive statistics, normality test, autocorrelation test, and panel regression models (random effect model) followed by F-statistics test, Hausman test, and Breusch-Pagan test. The hypothesis that there is a significant positive impact of research and development activities on the profitability of knowledge-intensive enterprises has been partly confirmed. Only the research and development intensity squared has a significant positive impact on the profitability of Slovak pharmaceutical companies at a 1% level. On the contrary, the research and development intensity has a significant negative relation. According to the analysis results, control variables (leverage, size, and high-tech dummy) have no significant influence on profitability. The existence of an inverted-U relationship between research and development activities and the profitability of Slovak pharmaceutical companies has been established. Investing in innovations of Slovak pharmaceutical companies has a positive effect on profitability only from a certain amount and has an upper limit on the amount of profitable investment. Thus, to formulate recommendations on the adjustment of investment policy in research and development activities, it is necessary to conduct future research to determine the entry points and exit points from the area of best profitability on inverted-U function.
在知识经济和创新的条件下,研究和开发活动是影响公司财务绩效的最重要因素之一。本研究旨在调查研究和开发活动对斯洛伐克制药公司盈利能力的影响。面板数据集由2015-2019年的37家样本制药公司组成。本研究采用面板数据回归分析作为主要研究方法。以资产收益率指标作为因变量来衡量盈利能力。自变量为杠杆、研发强度、研发强度平方、规模、高科技假人。实证分析包括描述性统计、正态性检验、自相关检验和面板回归模型(随机效应模型),然后进行f统计检验、Hausman检验和Breusch-Pagan检验。研究与开发活动对知识密集型企业盈利能力有显著正向影响的假设部分得到了证实。只有研发强度的平方在1%的水平上对斯洛伐克制药公司的盈利能力有显著的正影响。相反,研发强度呈显著负相关。从分析结果来看,控制变量(杠杆、规模、高科技假人)对盈利能力的影响不显著。研究和开发活动与斯洛伐克制药公司的盈利能力之间存在倒u型关系。斯洛伐克制药公司的创新投资仅在一定数量上对盈利能力产生积极影响,并且对盈利投资的数量有上限。因此,为了制定调整研发活动投资政策的建议,有必要进行未来的研究,以确定从倒u函数的最佳盈利区域的切入点和退出点。
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引用次数: 5
Innovative ecosystem: the role of lean management auditing 创新生态系统:精益管理审核的作用
IF 1.3 Pub Date : 2022-01-01 DOI: 10.21272/mmi.2022.3-01
Zbysław Dobrowolski, L. Sulkowski, P. Adamišin
The auditing of organizations’ activities plays a crucial role in ensuring the direction chosen by top management and identifying early signs of upcoming changes and threats. The audit assesses the efficient use of resources and processes and promotes corporate credibility, which is essential from investors’ perspectives, particularly in ecosystems of innovations. Meanwhile, little is known about lean auditing, which is crucial in achieving effective processes. This paper summarises the arguments and counterarguments within the scientific discussion on the issue of auditing. The research’s primary purpose is to identify types of waste in auditing and formulate the principles of lean auditing. The systematic literature review and approaches for solving the problem based on grounded theory and triangulation of methods enabled the resolving of research problems. This article analyses the internal auditing standards and guidelines and uses in-depth interviews with 19 internal auditors from different Polish public organizations from 2017 to 2020. The choice of a qualitative approach resulted from the research phenomenon’s open nature, with very few studies. It created a need for a reflective approach with respondents simultaneously being key informants and experts. The results of an empirical analysis showed that internal auditors little knew about the lean concept in audit processes. However, they noticed the benefits of using the lean concept in the audit. The research enabled the development of the model of lean auditing. It could help improve the audit process, which is particularly important from the innovation ecosystem perspective. Besides, one determined the waste of auditing and formulated the principles of lean auditing. The research results develop the audit theory and are helpful for practitioners. Improved internal audit better meets stakeholders’ expectations regarding the spending of funds and implementation of tasks.
对组织活动的审计在确保最高管理层选择的方向和识别即将到来的变化和威胁的早期迹象方面起着至关重要的作用。审计评估资源和流程的有效利用,并促进企业信誉,从投资者的角度来看,这是至关重要的,特别是在创新生态系统中。与此同时,人们对精益审计知之甚少,而精益审计对于实现有效流程至关重要。本文总结了审计问题科学讨论中的正反两种观点。本研究的主要目的是识别审计中的浪费类型,并制定精益审计的原则。基于扎根理论和方法三角化的系统文献综述和解决问题的方法,使研究问题得以解决。本文分析了内部审计准则和准则,并对2017年至2020年来自波兰不同公共组织的19名内部审计师进行了深入访谈。选择定性方法是由于研究现象的开放性,研究很少。这就需要采取一种反思的办法,使答复者同时成为关键的线人和专家。实证分析结果表明,内部审计师对审计过程中的精益概念知之甚少。然而,他们注意到在审计中使用精益概念的好处。该研究促进了精益审计模型的发展。它可以帮助改进审计流程,从创新生态系统的角度来看,这一点尤为重要。确定了审计浪费,制定了精益审计原则。研究成果发展了审计理论,对从业人员有一定的帮助。改进后的内部审计能更好地满足利益相关者对资金支出和任务执行的期望。
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引用次数: 2
The big five personality traits as antecedents of panic buying 五大人格特征是恐慌性购买的前因
IF 1.3 Pub Date : 2022-01-01 DOI: 10.21272/mmi.2022.3-02
Aysel Kurnaz
This study aims to analyse the effects of personality traits as antecedents of panic buying. In extraordinary periods, certain behavioural changes could be observed in individuals, and panic buying behaviour could occur for specific products or product groups. The theoretical framework of the concept of panic buying comprises various theories, including individual and socio-psychological backgrounds. In line with the main objective of this study, the concept of panic buying is addressed in the light of theories that elaborate on individual factors. Even though there are many factors affecting panic buying, there is a limited number of studies discussing the subject within the context of personality traits, which are among the individual factors. In this study, data were acquired from 852 participants in Turkey by applying the questionnaire technique as a quantitative research method. The Big Five Personality Traits, one of the significant theories in measuring personality traits, are selected as the baseline. This study used the «The Big Five Inventor» scale. On the other hand, the «Panic Buying Scale» was applied in the measurement of panic buying. Data analysis was conducted through confirmatory factor analysis and structural equation modelling. Upon evaluating the findings, it was concluded that agreeableness (one of the five major personality traits) has a statistically significant and negative impact on panic buying. In contrast, neuroticism has a significant and positive effect. The more individuals have high agreeableness personality traits, the more panic buying decreases. Besides, the trait of high neuroticism causes an increase in panic buying. No significant effect of extraversion, conscientiousness, and openness personality traits on panic buying was determined. The findings indicate the effects of personality traits on the individual causes of panic buying behaviour. It is anticipated that this study will fill the relevant gap in the literature concerning considering personality traits as an antecedent of panic buying in the context of Turkish participants and examining both individual characteristics and cultural effects. Understanding the basic motivations of individuals regarding panic buying behaviour is of utmost importance for correctly managing the processes for similar extraordinary periods that may occur again in the future and for taking the necessary precautions.
本研究旨在分析人格特质作为恐慌性购买前因的影响。在特殊时期,可以观察到个人的某些行为变化,恐慌性购买行为可能发生在特定产品或产品组上。恐慌性购买概念的理论框架包括多种理论,包括个人和社会心理学背景。根据本研究的主要目的,恐慌购买的概念是在阐述个人因素的理论的光解决。尽管影响恐慌性购买的因素有很多,但在人格特质的背景下讨论这一主题的研究数量有限,人格特质是个体因素之一。在本研究中,采用问卷调查技术作为定量研究方法,从土耳其的852名参与者中获得数据。大五人格特征是衡量人格特征的重要理论之一,并被作为基准。这项研究使用了“五大发明家”量表。另一方面,采用“恐慌性购买量表”对恐慌性购买进行测量。通过验证性因子分析和结构方程建模对数据进行分析。通过对研究结果的评估,我们得出结论,亲和性(五种主要人格特征之一)对恐慌性购买有统计上显著的负面影响。相反,神经质有显著的积极影响。具有高亲和性人格特征的个体越多,恐慌性购买就越少。此外,高神经质的特征会导致恐慌性购买的增加。外倾性、严谨性和开放性人格特质对恐慌购买的影响不显著。研究结果表明,性格特征对恐慌性购买行为的个体原因有影响。预计本研究将填补有关在土耳其参与者的背景下考虑人格特征作为恐慌性购买的先决条件的文献中的相关空白,并检查个人特征和文化影响。了解个人恐慌性购买行为的基本动机,对于正确管理未来可能再次发生的类似特殊时期的过程以及采取必要的预防措施至关重要。
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引用次数: 0
B2B Communication Strategy: Introducing a New Multifunctional Application for the Waste Management Industry B2B沟通策略:为废物管理行业引入新的多功能应用
IF 1.3 Pub Date : 2022-01-01 DOI: 10.21272/mmi.2022.3-14
Jaroslav Svetlik, Igor Lastuvka
This empirical study aims to present a real case study in the form of drafting an effective communication strategy to implement the new digital waste management application, SOWA, for B2B customers. In the Czech Republic (and elsewhere) businesses still do not accept that if they do not start working systematically with their waste, they will not have anything to produce in the future. They will not have space for their production and priority business areas. Moreover, in the rules of the new green policy, this area would become more expensive soon. However, the management of companies does not often realize the importance of innovations in this area of social, economic, and environmental reality. To effectively appeal to businesses often fighting to survive only by their social responsibility may not be a sufficiently strong argument in the current climate. At the same time, companies engaging in waste management solve the problem of how to improve their competitiveness, strengthening their position in this very competitive market. These companies thus face a major decision to introduce new digital technologies and their applications and to persuade the customers in the B2B market that these innovations represent maximum time savings and automated service for their businesses. Therefore, these companies ask themselves which marketing communication tools to use and which target groups will effectively convince them that the digitization project would benefit them. In terms of communication, the B2B market has several specifics alongside it compared to a larger, more widespread B2C market in marketing communication theory. These differences are essential in terms of the effectiveness of addressing recipients. The new communication strategy’s draft rests on the authors’ research, which mostly concerns the different target groups of B2B customers. The literature review characterizes the state of current knowledge of the issue of modern waste management and the necessary theoretical base in the specific field of B2B communication. This paper provides the necessary data and information which form the starting point of the communication strategy for one of the fundamental innovations in the field of waste management regarding the introduction and rollout of the new multifunctional application in the Czech Republic. Further rollout of this innovation to other central European countries is considered and subject to serious reflection.
本实证研究旨在以起草有效的沟通策略的形式呈现一个真实的案例研究,以实施新的数字废物管理应用程序SOWA,为B2B客户。在捷克共和国(和其他地方),企业仍然不接受,如果他们不开始系统地处理他们的废物,他们将在未来没有任何东西可以生产。他们将没有生产和优先业务领域的空间。此外,在新的绿色政策的规定下,这个地区很快就会变得更贵。然而,公司的管理层往往没有意识到创新在社会、经济和环境现实领域的重要性。在当前的环境下,有效地吸引那些往往仅靠社会责任生存的企业,可能不是一个足够有力的论据。同时,从事废物管理的公司解决了如何提高竞争力的问题,加强了他们在这个竞争非常激烈的市场中的地位。因此,这些公司面临着一个重大的决定,即引入新的数字技术及其应用,并说服B2B市场中的客户,这些创新为他们的业务节省了最大的时间和自动化服务。因此,这些公司问自己使用哪种营销传播工具,哪些目标群体将有效地说服他们,数字化项目将使他们受益。在传播方面,与营销传播理论中更大、更广泛的B2C市场相比,B2B市场有几个特点。这些差异在称呼收件人的有效性方面是必不可少的。新的传播策略草案基于作者的研究,主要关注B2B客户的不同目标群体。文献综述描述了现代废物管理问题的当前知识状况以及B2B传播特定领域的必要理论基础。本文提供了必要的数据和资料,这些数据和资料构成了关于在捷克共和国引进和推出新的多功能应用的废物管理领域的一项基本创新的传播战略的起点。正在考虑将这一创新进一步推广到其他中欧国家,并进行了认真的反思。
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引用次数: 0
Corporate Social Responsibility and Public Shareholding Companies at Palestine Securities Exchange 巴勒斯坦证券交易所的企业社会责任和公众持股公司
IF 1.3 Pub Date : 2022-01-01 DOI: 10.21272/mmi.2022.4-08
Fathi J. Y. Eleyan
This paper aims to measure the extent to which public companies at the Palestine Stock Exchange have adopted social responsibility according to international standards and concepts represented by the four dimensions of social responsibility (economic, legal, ethical, and human dimensions). Unlike previous Palestinian studies, this paper provides a theoretical and practical basis for the actual application of corporate social responsibility, as well as the relationship of variables related to the company’s work sector, age, classification in the market, and the adoption of social responsibility. To reach the aim, the applied study applied the descriptive analytical method by studying the content, percentages, mean, standard deviation, and relative weight, in addition to a t-test for one sample. The questionnaire was distributed to the study population as one for each company, as the study population consisted of 49 companies listed on the Palestine Stock Exchange. The study retrieved 38 questionnaires with a recovery rate of 77.6%. The findings showed a high degree of approval regarding «adopting social responsibility through the legal dimension», with a relative weight of 86.20%. There is a medium degree of approval regarding «adopting social responsibility through the ethical dimension» with relative weight. 82.58%, in addition to having a medium degree of approval regarding «adopting social responsibility through the economic dimension», with a relative weight of 78.53%. The results showed a lack of general approval regarding «adopting social responsibility through the human dimension», with a relative weight of 63.79%. The obtained results revealed that the public shareholding companies listed on the Palestine Securities Exchange adopt social responsibility programs through their four dimensions combined to a medium degree. There are no significant differences between the companies listed on the Palestine Stock Exchange and the leading and distinguished companies in their social responsibility practice, on the one hand, and between companies in terms of adopting social responsibility through its four dimensions, according to (work sector, company age), except for the company’s classification variable in the market, on the other hand. The paper recommended that companies work on making an integrative relationship with the local community and achieve their own goals through such a surrounding environment. Therefore, they must take serious steps to increase the level of development of their relationship with the local community and improve the special programs and policies for social responsibility in solving problems related to social, economic, and environmental aspects. The state must also have a positive attitude and practices toward companies that adopt social responsibility, through legislation or procedures such as exempting them from taxes or other facilities in return for their social contribution. The study also recommended the need for
本文旨在衡量巴勒斯坦证券交易所的上市公司根据社会责任的四个维度(经济,法律,道德和人的维度)所代表的国际标准和概念采取社会责任的程度。与以往的巴勒斯坦研究不同,本文为企业社会责任的实际应用提供了理论和实践依据,也为企业的工作部门、年龄、市场分类、社会责任承担等相关变量之间的关系提供了理论和实践依据。为了达到这一目的,本应用研究采用描述性分析方法,研究了一个样本的含量、百分比、平均值、标准差和相对权重,并进行了t检验。由于研究对象包括在巴勒斯坦证券交易所上市的49家公司,因此调查问卷被分发给每个公司一份。共回收问卷38份,回收率为77.6%。调查结果显示,对“通过法律层面承担社会责任”的认可程度很高,相对权重为86.20%。对“通过伦理维度承担社会责任”的相对权重的认可程度为中等。82.58%的受访者对“通过经济维度承担社会责任”持中等程度的认同,相对权重为78.53%。结果显示,对“通过人的维度承担社会责任”缺乏普遍认可,相对权重为63.79%。所得结果显示,在巴勒斯坦证券交易所上市的公众持股公司通过四个维度的结合采取了中等程度的社会责任计划。一方面,巴勒斯坦证券交易所上市公司与领先和杰出公司在社会责任实践方面没有显著差异;另一方面,除了公司在市场中的分类变量外,公司之间通过(工作部门,公司年龄)四个维度来承担社会责任。该论文建议企业努力与当地社区建立一体化关系,并通过这样的周边环境实现自己的目标。因此,他们必须认真采取措施,提高与当地社区关系的发展水平,并在解决与社会、经济和环境有关的问题时,完善社会责任的特殊方案和政策。国家还必须对承担社会责任的公司采取积极的态度和做法,通过立法或程序,例如免除税收或其他设施,以回报他们的社会贡献。该研究还建议需要通过制定计划和在董事会会议上讨论这些计划来更加重视社会责任,以便在预算中考虑到这些计划。
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引用次数: 1
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