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Co-creation of food tourism experiences: Tourists’ perspectives of a Lisbon food tour 共同创造美食旅游体验:游客对里斯本美食之旅的看法
IF 2.4 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-05-21 DOI: 10.1177/14687976231168941
Mariana Carvalho, E. Kastenholz, M. J. Carneiro, L. Souza
Gastronomy has become a distinctive tourism product with the potential of contributing to visitors’ engaged immersion in destinations. Few studies have reflected on visitors’ perceptions of participation in food tour experiences, and research on co-creation in food tours is even more scarce. This study analyses co-creative tourism experience dimensions, previously identified in the literature, through a passive netnography, involving 658 online tourist reviews on TripAdvisor of a food tour experience in Lisbon, to understand how value was co-created by comparing the perceptions of visitors and the service provider. Interview-based data were subject to content analysis. Results showed that “aesthetics/sense,” “feel,” “thinking/education,” “relate,” and “personalization” were the most reported dimensions in tourists’ discourse, which was confirmed by the service provider. The present study provides insights to destination management organizations, marketers and entrepreneurs in creating opportunities for and designing appealing co-creative food experiences.
美食已经成为一种独特的旅游产品,有助于游客沉浸在目的地中。很少有研究反映游客对参与美食之旅体验的看法,而对美食之旅中的共同创造的研究更是凤毛麟角。本研究通过被动网络图分析了文献中先前确定的共同创造旅游体验维度,涉及TripAdvisor上658条里斯本美食之旅体验的在线游客评论,以通过比较游客和服务提供商的感知来了解价值是如何共同创造的。对基于访谈的数据进行内容分析。结果表明,“审美/感觉”、“感受”、“思维/教育”、“关系”和“个性化”是游客话语中报道最多的维度,这一点得到了服务提供商的证实。本研究为目的地管理组织、营销人员和企业家创造机会和设计有吸引力的共同创意食品体验提供了见解。
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引用次数: 1
‘He Wei Gui’: The wisdom and action of tourism photography vendors to handle conflicts in Canton Tower Scenic Area 何为贵:广州塔景区旅游摄影摊贩处理矛盾的智慧与行动
IF 2.4 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-05-09 DOI: 10.1177/14687976231169412
Q. Guo, Tong Wen, Bo Zhang, J. Li
Given both the popularity of street vendors and the government resistance to them in tourism governance, we interview vendors between September 2014 and May 2021 to gain insights into the interactions and conflicts between vendors, local enterprises and government departments in Canton, China. We derive a theory of ‘He Wei Gui’ from Chinese Confucian culture and adopt discourse analysis to investigate how informal tourism photography vendors in the Canton Tower Scenic Area resolve their conflicts. We argue that photography vendors have developed a harmonious but fragile coexistence through the use of measures such as fuzzification of public space, flexible industry regulations, output of emotional capital and normalised ways, thereby demonstrating the business acumen of little people. In contrast to the existing trend of ‘rigid governance’, the authors suggest applying ‘flexible management’ in the informal economy and tourism governance, and giving prominence to the principal role of informal operators or little people. In addition, this flexible management reflects the tacit consent from all the stakeholders, the active suing for nonviolent solution from the vulnerable and the willingness of modifying or even creating rules for balancing the distribution of the interests from the dominant stakeholder. The key to this flexible management is that authorities take the investment of emotional capital of the vulnerable groups into consideration. This leads to fuzzy governance which blurs and integrates emotions into the rules, making it possible to solve the conflicts in a more flexible way.
鉴于街头小贩的受欢迎程度和政府在旅游治理中对他们的抵制,我们在2014年9月至2021年5月期间采访了小贩,以深入了解中国广州小贩、当地企业和政府部门之间的互动和冲突。本文从中国儒家文化中提炼出“和味归”理论,并运用话语分析的方法,考察广州塔景区内的非正式旅游摄影摊贩如何化解矛盾。我们认为,摄影供应商通过使用公共空间的模糊化、灵活的行业法规、情感资本的输出和正常化的方式等措施,发展了一种和谐但脆弱的共存,从而展示了小人物的商业智慧。与现有的“刚性治理”趋势相反,作者建议在非正规经济和旅游治理中应用“柔性管理”,并突出非正规经营者或小人物的主体作用。此外,这种灵活的管理反映了所有利益相关者的默许,弱势群体主动要求非暴力解决方案,以及修改甚至创建规则以平衡占主导地位的利益相关者利益分配的意愿。这种灵活管理的关键是当局要考虑弱势群体的情感资本投资。这导致了模糊治理,模糊化并将情绪融入规则,使以更灵活的方式解决冲突成为可能。
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引用次数: 2
Dwelling on the move: Negotiating home and place with resident communities 居无定所:与居民社区协商家和地方
IF 2.4 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-04-28 DOI: 10.1177/14687976231168940
A. Russo
This paper explores how places are culturally constructed through the practices, bodily performances and memories of dwelling in the context of places that stand out as destinations of temporary mobilities. To do this, I narrate my own personal experiences of finding my way and respectively make or contest personal roots, in two autoethnographic accounts of my city of origin, Venice, where I return occasionally, and in Barcelona, where I settled in the 2000 decade. In these memoirs, I excavate on the nexa between domestic home spaces and public life in the urban space, focusing especially on my experiences of homing, on the assemblage of domestic spaces as unfolding in a negotiation between my old and new self, my family (past and present), and other place users, including friends and passers-by in the spaces in questions. My own navigation and mooring in those cities is analysed as a collective, relational process that calls in affinity and distancing, serendipitous engagements and purposeful disengagements. In this way I hope to shed more light on the cultural construction of two cities that stand out as ‘touristed’ places, and contribute to debates on translocal urbanism and the need for an embodied, grounded understanding of the social and cultural evolution of cities.
本文探讨了在作为临时流动目的地的地方,如何通过实践、身体表演和居住记忆来构建地方的文化。为了做到这一点,我叙述了我自己寻找道路的个人经历,并分别在我的原籍城市威尼斯(我偶尔会回到那里)和巴塞罗那(我在2000年定居的地方)的两篇民族志中分别建立或挑战个人的根源。在这些回忆录中,我挖掘了城市空间中家庭空间与公共生活之间的联系,尤其关注我的回家经历,以及在我的旧与新自我、我的家庭(过去和现在)和其他地方使用者(包括在这些空间中的朋友和路人)之间展开的谈判中,家庭空间的组合。我自己在这些城市的航行和停泊被分析为一个集体的、关系的过程,它要求亲和和疏远,偶然的接触和有目的的脱离。通过这种方式,我希望更多地揭示这两个城市作为“旅游”地点的文化建设,并有助于对跨地方城市主义的辩论,以及对城市社会和文化演变的具体、基础理解的需求。
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引用次数: 1
Emerging from the shadows of the COVID-19 pandemic and building back better: Tourist Studies and Asian critical tourism scholarship 走出新冠肺炎疫情的阴影,重建得更好:旅游研究和亚洲关键旅游奖学金
IF 2.4 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-03-01 DOI: 10.1177/14687976231157932
Chin-Ee Ong, Susan Frohlick
Prior to the COVID-19 pandemic, tourism economies in Asia were booming in ways unimagined previously. References to ‘The Asian Century’, a term invented by former Chinese leader Deng Xiaoping to proclaim the foreseeable economic triumph of the continent, signalled the traction gained by tourism research on Asia in terms of the quantity of articles published in international as well as domestic platforms (Sin et al., 2021). ‘Asia’ is a tricky term. The cultural and economic diversity of Asia and its imprecise and contested borders make definitions a daunting task, yet shared challenges and opportunities do unite Asia as a constellation of peoples and places. While the coronavirus disease in 2020 put a stop both to the momentum of Asian tourism and tourism research underway at the time, in 2023 at Tourist Studies we now see possibilities emerging from the painful shadows of the pandemic – possibilities to build back the scholarship theoretically, methodologically and empirically. Tourism scholarship in Asia started off on the backs of Anglo-western concepts and methodologies (Winter, 2009). On top of cultural and societal mismatches between the 1157932 TOU0010.1177/14687976231157932Tourist StudiesOng and Frohlick editorial2023
在新冠肺炎大流行之前,亚洲旅游经济以前所未有的方式蓬勃发展。“亚洲世纪”是中国前领导人邓小平为宣布亚洲大陆可预见的经济胜利而发明的一个术语,从国际和国内平台上发表的文章数量来看,它标志着亚洲旅游研究的吸引力(Sin et al.,2021)“亚洲”是一个棘手的术语。亚洲的文化和经济多样性及其不精确和有争议的边界使定义成为一项艰巨的任务,但共同的挑战和机遇确实将亚洲作为一个民族和地区团结在一起。虽然2020年的冠状病毒疾病阻止了亚洲旅游业和当时正在进行的旅游研究的势头,但在2023年的旅游研究中,我们现在看到了从疫情的痛苦阴影中出现的可能性——从理论、方法和经验上重建学术的可能性。亚洲的旅游学术起步于英美概念和方法论(Winter,2009)。除了1157932 TOU0010.1177/14687976231157932 Tourist StudiesOng和Frohlick编辑2023之间的文化和社会不匹配
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引用次数: 1
Encountering pandas and their valleys in precarious times: A tourism assemblage perspective 在不稳定时期遇到熊猫和它们的山谷:一个旅游组合的视角
IF 2.4 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-02-14 DOI: 10.1177/14687976231154287
Chin-Ee Ong, Simin Xu, X. Yang
This paper analyses the precarity of tourism in viral pandemic times through an analysis of animal-human relations in China’s panda and valley tourism at Dajiuzhai. Drawing on a tour to Dajiuzhai to see giant pandas and the valleys of Jiuzhai, which was disrupted midway by increased viral infections, we trace ethnographically how disruptions in tourism emerge in the micro-setting of a single viral-hit tour and highlight the roles of natural agents, pandas, valleys and virus play, alongside humans in tourism’s fluid assemblages. Desire/wish to encounter pandas motivated the formation of a fluid constellation of tourism objects, species and humans, which was aligned towards the goal of a stable tourism experience but persistently disturbed. Animal-human relation-based tourism assemblage at Dajiuzhai was found to be a fluid spatiality that coped with Covid-19 disruptions through responses at attractions involving health checks and declarations but remained precarious despite its transformational potentialities.
本文通过对中国熊猫和大九寨山谷旅游的动物-人关系的分析,分析了病毒大流行时期旅游业的不稳定性。在一次去大九寨看大熊猫和九寨山谷的旅行中,由于病毒感染的增加,九寨沟中途中断了,我们从民族志上追踪了一次病毒袭击旅游的微观环境中旅游业的中断是如何出现的,并强调了自然因素、熊猫、山谷和病毒的作用,以及人类在旅游业流动组合中的作用。与大熊猫相遇的愿望促使旅游对象、物种和人类形成了一个流动的星座,这与稳定的旅游体验目标一致,但却不断受到干扰。研究发现,大九寨以动物-人关系为基础的旅游组合是一种流动的空间性,通过涉及健康检查和申报的景点的反应应对了Covid-19的中断,但尽管具有转型潜力,但仍然不稳定。
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引用次数: 4
Couchsurfing in China: Guanxi networks and trust building 中国沙发冲浪:关系网与信任建设
IF 2.4 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-01-30 DOI: 10.1177/14687976231152705
Xiang Huang, Qingming Cui, Zhao Chen
Trust building is a core issue in couchsurfing; however, existing research has mainly focused on trust formation in Western culture and ignored other cultural contexts. This article examines couchsurfing practices in China and explores the influence of Chinese guanxi on trust formation. The results show that the general process of trust building between Chinese couchsurfers is similar to that of Western surfers, but there are also some important cultural differences, including the mandatory identity authentication required by the Chinese couchsurfing website, which builds trust in the social system. In China, gift-giving practices and social gatherings are also important in building guanxi to gain lasting trust. Finally, the guanxi between friends and acquaintances can greatly facilitate surfers’ ability to find accommodation resources and build trust. Guanxi generates a novel trust formation model based on personal networks in shared hospitality in contrast to the much-researched system trust and interpersonal trust.
建立信任是沙发冲浪的核心问题;然而,现有的研究主要集中在西方文化中的信任形成,而忽略了其他文化语境。本文考察了中国的沙发冲浪实践,并探讨了中国关系对信任形成的影响。研究结果表明,中国沙发冲浪者之间建立信任的一般过程与西方冲浪者相似,但也存在一些重要的文化差异,包括中国沙发冲浪网站要求的强制性身份认证,这在社会系统中建立了信任。在中国,送礼和社交聚会对于建立关系以获得持久信任也很重要。最后,朋友和熟人之间的关系可以极大地促进冲浪者寻找住宿资源和建立信任的能力。与研究较多的系统信任和人际信任相比,关西在共享招待中提出了一种基于个人网络的新型信任形成模型。
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引用次数: 2
Power, community involvement, and sustainability of tourism destinations 旅游目的地的权力、社区参与和可持续性
IF 2.4 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-12-28 DOI: 10.1177/14687976221144335
Xuan Dong, T. Nguyen
Power to influence is essential to encourage stakeholder involvement in tourism development, yet little is known about how power can affect stakeholder involvement in achieving sustainable tourism. This paper reports a qualitative case study to explore power relations between stakeholders concerning the sustainability of tourism destinations. The data collection involves document analysis and interviews with tourism stakeholders in Da Nang, a flagship tourist destination in central Vietnam. Our findings revealed the influence of the local community and public opinion on the change of government decisions related to a new tourism development plan. The combination of top-down influence (exercised by the central government) and bottom-up influence (manifested by the local community) forced the Da Nang government to consider the community’s voice. This research contributes to the tourism literature on community involvement in sustainable tourism by providing an understanding of reshaping power relations to increase the power balance between stakeholders. The finding recommends practical implications for destination governance in achieving environmental sustainability by involving the local community and mobilising public actions.
影响力对于鼓励利益攸关方参与旅游发展至关重要,但对于权力如何影响利益攸关方参与实现可持续旅游,我们知之甚少。本文报告了一个定性的案例研究,探讨利益相关者之间的权力关系对旅游目的地的可持续性。数据收集包括文件分析和对越南中部旗舰旅游目的地岘港的旅游利益相关者的访谈。我们的研究结果揭示了当地社区和公众舆论对政府改变与新的旅游发展计划有关的决策的影响。自上而下的影响(由中央政府行使)和自下而上的影响(由当地社区体现)相结合,迫使岘港政府考虑社区的声音。本研究通过提供重塑权力关系以增加利益相关者之间的权力平衡的理解,为社区参与可持续旅游的旅游文献做出了贡献。该研究结果建议通过让当地社区参与和动员公众行动来实现环境可持续性,从而对目的地治理产生实际影响。
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引用次数: 2
Beyond self-Orientalism: Asian masculine landscapes in Chinese and Thai martial arts tourism 超越自我东方主义:中国和泰国武术旅游中的亚洲男性景观
IF 2.4 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-12-28 DOI: 10.1177/14687976221143243
Jiange Deng
Martial arts tourism is a burgeoning form of tourism typified by Western ‘martial arts pilgrims’ travelling to Asian ‘martial arts cradles’ for leisure-based learning, training and spectatorship. Despite its growing economic and cultural significance, research on martial arts tourism as a sociocultural practice is scant. This study argues that the intrinsic relationship of martial arts to masculinities and Asian-ness offers the opportunity to study the self-representation of ‘Asian masculine landscapes’ (AMLs) in tourism. By comparing eight destination websites in Thailand and China, this study conceives AMLs as the creative appropriation, transmogrification and hybridisation of divergent images of masculinities circulated at different scales. This conceptualisation speaks to a cultural complexity framework that moves beyond the deterministic and unidirectional paradigm of self-Orientalism by highlighting the productive role of Asian destination ‘image-makers’ as both cultural remediators and improvisers occupying the intermediary position between the homogenising and heterogenising discourses of transnational masculinities.
武术旅游是一种新兴的旅游形式,以西方“武术朝圣者”前往亚洲“武术摇篮”进行休闲学习,训练和观看为代表。尽管武术旅游的经济和文化意义日益重要,但对武术旅游作为一种社会文化实践的研究却很少。本研究认为武术与男性气质和亚洲特质的内在关系为研究“亚洲男性景观”在旅游业中的自我表现提供了机会。通过比较泰国和中国的8个目的地网站,本研究将AMLs视为在不同尺度上传播的不同男性形象的创造性挪用、变形和混合。这种概念化讲述了一种文化复杂性框架,它超越了自我东方主义的确定性和单向范式,强调了亚洲目的地“形象制造者”作为文化修复者和即兴者的生产作用,占据了跨国男性化的同质化和异质化话语之间的中介地位。
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引用次数: 2
Wild bears, real bears and zoo bears: Authenticity and nature in Anthropocene tourism. 野生熊、真熊和动物园熊:人类世旅游中的真实性与自然。
IF 2.4 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-12-01 Epub Date: 2022-10-27 DOI: 10.1177/14687976221131894
Jill Nh Bueddefeld, Bruce Erickson

Within nature-based tourism research, authenticity has received a great deal of attention in relation to existential authenticity and in examining the authenticity of experiences. Yet very little research exists that explores the ways in which tourists perceive wildlife as more or less authentic, as objects in nature-based tourism discourses. This qualitative case study research explores visitors' perspectives in relation to polar bear tourism in Churchill, Manitoba (in situ) and at the Assiniboine Park Zoo's 'Journey to Churchill' exhibit (ex situ) in Winnipeg, Manitoba. The 'Journey to Churchill' exhibit was built with the intention of representing aspects of the landscape, wildlife and town-site found in and around Churchill, Manitoba. These two sites provide a unique opportunity to compare in situ and ex situ nature-based tourism experiences, since the sites have similar elements such as wildlife species, landscape features and other contextual factors (such as environmental issues and cultural influence). The findings from this research suggests that perceived authenticity of the polar bears, more than the experience, contributes to the construction of learning experiences about climate change. We review the work of authenticity in nature-based tourism and suggest a rethinking of the work of authenticity for both educators and operators in nature tourism. This research has important implications for better understanding how visitors construct their perceptions of authenticity of wildlife and the implications for the ways in which wildlife tourism experiences and authenticity narratives are constructed in Anthropocene tourism.

在以自然为基础的旅游研究中,真实性在与存在真实性和检验体验真实性的关系中受到了极大的关注。然而,在以自然为基础的旅游话语中,很少有研究探索游客将野生动物或多或少视为真实的方式。这个定性案例研究探讨了游客对马尼托巴省丘吉尔(原地)和马尼托巴省温尼伯阿西尼博因公园动物园“丘吉尔之旅”展览(非原地)的北极熊旅游的看法。“丘吉尔之旅”展览旨在展示马尼托巴省丘吉尔及其周边地区的景观、野生动物和城镇遗址。这两个地点提供了一个独特的机会来比较原地和非原地的自然旅游体验,因为这两个地点有相似的元素,如野生动物物种、景观特征和其他背景因素(如环境问题和文化影响)。这项研究的结果表明,感知到的北极熊的真实性,比经验更有助于构建关于气候变化的学习经验。我们回顾了真实性在自然旅游中的工作,并建议对自然旅游教育者和经营者的真实性工作进行重新思考。这项研究对更好地理解游客如何构建他们对野生动物真实性的感知,以及在人类世旅游中构建野生动物旅游体验和真实性叙事的方式具有重要意义。
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引用次数: 3
Chinese tourists’ changing behavior in package tours: The suppliers’ account 中国游客在旅行团中的行为变化:供应商的观点
IF 2.4 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-10-10 DOI: 10.1177/14687976221129644
Lianping Ren
This study adopted an interpretive approach in understanding the development of the package tour industry in China and the Chinese tourists’ behavioral changes in consuming package tours, via two data sources—in-depth interviews with senior tour guides and tour operators, and content analysis of OP task sheets collected over a span of 30 years’ time. The findings revealed that substantive changes had taken place in all aspects including group structure, destination selection, itinerary, core tourist activities, supporting arrangement, personnel, and peripheral items of the package tours. The result has also shed light on the future trends and the challenges ahead, especially in the post-COVID era. Implications to tour operators and tourism marketers are discussed.
本研究采用解释性方法,通过两个数据来源——对高级导游和旅行社经营者的深入访谈,以及对30年来收集的OP任务表的内容分析,了解中国旅行团行业的发展和中国游客在旅行团消费中的行为变化。调查结果显示,团体结构、目的地选择、行程安排、核心旅游活动、配套安排、人员安排、周边项目等各方面都发生了实质性变化。这一结果也揭示了未来的趋势和未来的挑战,尤其是在后新冠肺炎时代。讨论了对旅游经营者和旅游营销人员的启示。
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引用次数: 4
期刊
Tourist Studies
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