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Data governance spaces: The case of a national digital service for personal health data 数据治理空间:以个人健康数据国家数字服务为例
IF 6.3 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-03-01 DOI: 10.1016/j.infoandorg.2023.100451
Dragana Paparova , Margunn Aanestad , Polyxeni Vassilakopoulou , Marianne Klungland Bahus

This paper investigates data governance empirically by conducting a retrospective study of the ten-year evolution of a national digital service for personal health data in Norway. We show how data governance unfolds over time as data become shared and itinerant across multiple actors. Building on our findings, we introduce the concept of data governance spaces to refer to the authorized relationships among multiple actors, which specify the boundaries of decision-making authority, rights, roles, and responsibilities around data processing. We contribute to the literature on data governance by distinguishing between a) authority multiplication, where data are handed over to other actors to serve diverse purposes triggering horizontal dynamics, and b) actor subordination, where authorities delegate data handling for uniform purposes triggering vertical dynamics. Overall, the paper extends prior research by showing how data governance unfolds beyond intra-, or inter-organizational boundaries and shifts attention to data's pivotal role, and the purposes for which data are collected, shared or used across multiple actors.

本文通过对挪威国家个人健康数据数字服务的十年发展进行回顾性研究,实证研究了数据治理。我们展示了随着数据在多个参与者之间共享和流动,数据治理是如何随着时间的推移而展开的。基于我们的研究结果,我们引入了数据治理空间的概念,以指代多个参与者之间的授权关系,这些关系规定了围绕数据处理的决策权限、权利、角色和责任的边界。我们对数据治理文献做出了贡献,区分了a)权力倍增,即数据被移交给其他行为者以服务于触发横向动态的不同目的,以及b)行为者从属,即当局出于统一目的委托数据处理以触发纵向动态。总的来说,该论文扩展了先前的研究,展示了数据治理如何超越组织内或组织间的界限,并将注意力转移到数据的关键作用,以及数据在多个参与者之间收集、共享或使用的目的。
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引用次数: 0
Data sustainability: Data governance in data infrastructures across technological and human generations 数据可持续性:跨技术和人类世代的数据基础设施中的数据治理
IF 6.3 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-03-01 DOI: 10.1016/j.infoandorg.2023.100449
Sirkka L. Jarvenpaa , Anna Essén

The paper highlights the importance of data sustainability in the data infrastructures aimed at long-term knowledge discoveries. Data sustainability refers to data's capacity to endure across technological and human generations, and it problematizes the data governance literature from a temporal perspective. Existing work has already moved the literature from the organizational setting to more complex interorganizational settings, highlighting discrepancies between normative data governance models and organizational practices. We broaden this literature temporally by examining and outlining research directions for data sustainability from different meta-theoretical perspectives – evolutionary, relational, and durational. Data sustainability across technological and human generations navigates complementary and competing temporal demands: Data need to transition across socio-technical regimes over time, yet be embedded in social and material networks to be meaningful; historical and present data also must remain available and accessible in near and distant futures, for going back in time and seeing new data linkages and combinations. We argue that data sustainability is critical in ensuring progression in social and environmental sustainability. The paper contributes both to data governance and sustainability literatures.

该论文强调了数据可持续性在旨在长期知识发现的数据基础设施中的重要性。数据可持续性是指数据在技术和人类世代中的持久能力,它从时间的角度使数据治理文献出现问题。现有工作已经将文献从组织环境转移到更复杂的组织间环境,突出了规范数据治理模型和组织实践之间的差异。我们通过从不同的元理论视角——进化的、关系的和持续的——审视和概述数据可持续性的研究方向,在时间上拓宽了这篇文献。技术和人类世代的数据可持续性满足了互补和竞争的时间需求:数据需要随着时间的推移在社会技术制度之间过渡,但要嵌入社会和物质网络中才能有意义;历史数据和当前数据也必须在近期和远期保持可用性和可访问性,以便回溯时间并看到新的数据链接和组合。我们认为,数据可持续性对于确保社会和环境可持续性的进展至关重要。本文对数据治理和可持续性文献都有贡献。
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引用次数: 4
Orchestrating distributed data governance in open social innovation 在开放的社会创新中协调分布式数据治理
IF 6.3 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-03-01 DOI: 10.1016/j.infoandorg.2023.100453
Thomas Gegenhuber , Johanna Mair , René Lührsen , Laura Thäter

Open Social Innovation (OSI) involves the collaboration of multiple stakeholders to generate ideas, and develop and scale solutions to make progress on societal challenges. In an OSI project, stakeholders share data and information, utilize it to better understand a problem, and combine data with digital technologies to create digitally-enabled solutions. Consequently, data governance is essential for orchestrating an OSI project to facilitate the coordination of innovation. Because OSI brings multiple stakeholders together, and each stakeholder participates voluntarily, data governance in OSI has a distributed nature. In this essay we put forward a framework consisting of three dimensions allowing an inquiry into the effectiveness of such distributed data governance: (1) openness (i.e., freely sharing data and information), (2) accountability (i.e., willingness to be held responsible and provide justifications for one's conduct) and (3) power (i.e., resourceful actors' ability to impact other stakeholder's actions). We apply this framework to reflect on the OSI project #WirVsVirus (“We versus virus” in English), to illustrate the challenges in organizing effective distributed data governance, and derive implications for research and practice.

开放式社会创新(OSI)涉及多个利益相关者的合作,以产生想法,并开发和扩展解决方案,从而在应对社会挑战方面取得进展。在OSI项目中,利益相关者共享数据和信息,利用数据和信息更好地理解问题,并将数据与数字技术相结合,以创建数字化解决方案。因此,数据治理对于组织OSI项目以促进创新的协调至关重要。由于OSI将多个利益相关者聚集在一起,并且每个利益相关者都自愿参与,因此OSI中的数据治理具有分布式性质。在本文中,我们提出了一个由三个维度组成的框架,以探究这种分布式数据治理的有效性:(1)开放性(即自由共享数据和信息),(2)问责制(即愿意承担责任并为自己的行为提供正当理由)和(3)权力(即足智多谋的行为者影响其他利益相关者行动的能力)。我们应用这个框架来反思OSI项目#WirVsVirus(英语:“We vs.virus”),以说明组织有效的分布式数据治理的挑战,并得出对研究和实践的启示。
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引用次数: 6
Data governance and digital innovation: A translational account of practitioner issues for IS research 数据治理与数字创新:信息系统研究实践者问题的翻译
IF 6.3 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-03-01 DOI: 10.1016/j.infoandorg.2023.100450
Gregory Vial

There is widespread agreement in research and practice that data governance is an instrumental element to help organizations leverage and protect data. IS research has observed that our practical and our scientific knowledge of data governance remains limited, and the increasing ability for organizations to generate, acquire, store, transform, process and analyze data calls for us to further identify and address issues on the topic. Striving to contribute to answer this pressing need, we argue that understanding the nature and the implications of governance mechanisms is of high importance as it is these mechanisms that effectively instantiate data governance in an organization. Building on our experience preparing and teaching workshops to 102 executives on the topic, we adopt a position of engaged scholarship and provide a translational account of our pedagogical experience on data governance, highlighting four outstanding themes for IS research. We argue that these four themes—(1) embracing data governance without compromising digital innovation; (2) enacting data governance through repertoires of mechanisms; (3) moving away from data governance toward governing data; and (4) moving away from a view of data at rest to adopt a service-based perspective on data governance—are highly relevant for practice and research. In our view, studying these themes will contribute to inform practitioners who often struggle with the implementation of comprehensive data governance programs and frameworks. At the same time, the ability to leverage theory to study these themes can help research generate novel theoretical contributions on data governance, helping future research on the topic.

研究和实践中普遍认为,数据治理是帮助组织利用和保护数据的一个重要因素。IS研究发现,我们对数据治理的实践和科学知识仍然有限,组织生成、获取、存储、转换、处理和分析数据的能力不断增强,这要求我们进一步识别和解决该主题的问题。为了努力满足这一迫切需求,我们认为,了解治理机制的性质和含义非常重要,因为正是这些机制有效地实例化了组织中的数据治理。基于我们为102名高管准备和教授该主题研讨会的经验,我们采取了学术参与的立场,并对我们在数据治理方面的教学经验进行了翻译,突出了信息系统研究的四个突出主题。我们认为这四个主题——(1)在不影响数字创新的情况下拥抱数据治理;(2) 通过各种机制实施数据治理;(3) 从数据治理转向数据治理;以及(4)从静止数据的观点转向基于服务的数据治理视角——这与实践和研究高度相关。在我们看来,研究这些主题将有助于为那些经常在实施全面的数据治理计划和框架时遇到困难的从业者提供信息。同时,利用理论研究这些主题的能力可以帮助研究在数据治理方面产生新的理论贡献,帮助未来对该主题的研究。
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引用次数: 1
Future directions for scholarship on data governance, digital innovation, and grand challenges 数据治理、数字创新和重大挑战的未来方向
IF 6.3 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-03-01 DOI: 10.1016/j.infoandorg.2023.100454
Elizabeth Davidson , Lauri Wessel , Jenifer Sunrise Winter , Susan Winter

This introduction to the special issue on Data Governance, Digital Innovation, and Grand Challenges highlights the importance of data governance when seeking to address grand challenges through the innovative use of digital technologies. The benefits, risks, and consequences of data, ubiquitous in today's data-rich world, can be harnessed for innovation and societal good. However, there are no guarantees that (only) desirable outcomes will develop. The creation and exploitation of vast data stockpiles raise substantial concerns about privacy, data security, equity, and the potential for harm from data misuse. Meaningful approaches to data governance within and across organizations are critically important to facilitate digital innovation and to balance social, economic and technical benefits and risks for individuals, organizations, and societies. In this introductory paper, we reflect on foundations established to date in information systems (IS) research and highlight possible future directions for scholarship on data governance across multiple levels to enhance digital innovations for transformation and societal good.

本期《数据治理、数字创新和重大挑战》特刊的介绍强调了数据治理在寻求通过创新使用数字技术应对重大挑战时的重要性。数据的好处、风险和后果在当今数据丰富的世界中无处不在,可以用于创新和社会公益。然而,并不能保证(只有)理想的结果会发展起来。大量数据储存的创建和利用引发了人们对隐私、数据安全、公平以及数据滥用可能造成的损害的严重担忧。组织内部和跨组织的有意义的数据治理方法对于促进数字创新以及平衡个人、组织和社会的社会、经济和技术利益与风险至关重要。在这篇介绍性论文中,我们回顾了迄今为止在信息系统(IS)研究中建立的基础,并强调了未来多个层面的数据治理学术可能的方向,以加强数字化创新,促进转型和社会公益。
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引用次数: 7
Managing compliance with privacy regulations through translation guardrails: A health information exchange case study 通过翻译护栏管理隐私法规遵从性:健康信息交换案例研究
IF 6.3 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-03-01 DOI: 10.1016/j.infoandorg.2023.100455
Chad Anderson , Richard Baskerville , Mala Kaul

Information privacy is increasingly important in our digitally connected world, particularly in healthcare, and privacy regulations are ramping up to promote appropriate privacy practices. As a digital platform that enables healthcare providers to exchange protected health information (PHI), a health information exchange (HIE) is governed by health information privacy regulations. The challenge for HIEs is to operate in a way that will maximize information exchange while maintaining compliance with regulations that may constrain the sharing of PHI. Regulations impose a measure of universality through compliance requirements, while being flexible to allow adaptation to the local context. However, our longitudinal case study into the privacy policies of an HIE, demonstrates that the journey of privacy ideas from their original formulation in regulations, to their ultimate enactment in an organizational setting, is accompanied by translations, such that the final implementation may vary extensively from its original form. Such variability often results in interpretations that differ from what the regulators intended. Consequently, translation guardrails are necessary to protect against problematic translations of regulatory ideas which could lead to compliance issues and loss of platform participation. Our findings offer two contributions. First, we contribute to the compliance literature by explaining how guardrails can balance the use of permission and obligation schemas which are necessary to translate regulations into effective organizational policies for the success of HIEs and other information exchange platforms. Second, we contribute to extending translation theory by explaining how pragmatic reasoning schemas function as the mechanism through which translation of regulations occurs.

在我们的数字连接世界中,信息隐私越来越重要,尤其是在医疗保健领域,隐私法规正在加强,以促进适当的隐私做法。作为一个使医疗保健提供者能够交换受保护的健康信息(PHI)的数字平台,健康信息交换(HIE)受健康信息隐私法规的管辖。HIE面临的挑战是以最大限度地提高信息交换的方式运作,同时遵守可能限制PHI共享的法规。条例通过合规要求规定了一定程度的普遍性,同时具有灵活性,可以适应当地情况。然而,我们对HIE隐私政策的纵向案例研究表明,隐私理念从最初在法规中的制定到最终在组织环境中的制定,都伴随着翻译,因此最终的实施可能与最初的形式大相径庭。这种可变性往往导致与监管机构意图不同的解释。因此,翻译护栏是必要的,以防止监管理念的翻译出现问题,这可能会导致合规问题和平台参与的损失。我们的发现提供了两个贡献。首先,我们通过解释护栏如何平衡许可和义务模式的使用,为合规文献做出贡献,这些模式是将法规转化为有效的组织政策所必需的,以使HIE和其他信息交换平台取得成功。其次,我们通过解释语用推理图式如何作为规则翻译的机制发挥作用,为翻译理论的扩展做出了贡献。
{"title":"Managing compliance with privacy regulations through translation guardrails: A health information exchange case study","authors":"Chad Anderson ,&nbsp;Richard Baskerville ,&nbsp;Mala Kaul","doi":"10.1016/j.infoandorg.2023.100455","DOIUrl":"https://doi.org/10.1016/j.infoandorg.2023.100455","url":null,"abstract":"<div><p>Information privacy is increasingly important in our digitally connected world, particularly in healthcare, and privacy regulations are ramping up to promote appropriate privacy practices. As a digital platform that enables healthcare providers to exchange protected health information (PHI), a health information exchange (HIE) is governed by health information privacy regulations. The challenge for HIEs is to operate in a way that will maximize information exchange while maintaining compliance with regulations that may constrain the sharing of PHI. Regulations impose a measure of universality through compliance requirements, while being flexible to allow adaptation to the local context. However, our longitudinal case study into the privacy policies of an HIE, demonstrates that the journey of privacy ideas from their original formulation in regulations, to their ultimate enactment in an organizational setting, is accompanied by translations, such that the final implementation may vary extensively from its original form. Such variability often results in interpretations that differ from what the regulators intended. Consequently, translation guardrails are necessary to protect against problematic translations of regulatory ideas which could lead to compliance issues and loss of platform participation. Our findings offer two contributions. First, we contribute to the compliance literature by explaining how guardrails can balance the use of permission and obligation schemas which are necessary to translate regulations into effective organizational policies for the success of HIEs and other information exchange platforms. Second, we contribute to extending translation theory by explaining how pragmatic reasoning schemas function as the mechanism through which translation of regulations occurs.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"33 1","pages":"Article 100455"},"PeriodicalIF":6.3,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49735331","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Aligning adoption messages with audiences' priorities: A mixed-methods study of the diffusion of enterprise architecture among the US state governments 将采用信息与受众的优先级保持一致:对企业架构在美国各州政府间传播的混合方法研究
IF 6.3 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2022-12-01 DOI: 10.1016/j.infoandorg.2022.100423
Quang Neo Bui , Kalle Lyytinen

Prior studies on the diffusion of complex Information Systems (IS) innovations have leaned on the rhetoric of persuasion perspective to formulate rhetorical strategies that can persuade adopters to engage in adoption behaviors. Yet, most of them ignore the shifting priorities and changing identity of the audience. To address this gap, we extend the perspective by examining how innovators need to evolve the adoption message of an innovation by aligning it with the audience's diverse and shifting priorities (and related identities). We trace rhetorical changes that the National Association of State CIOs (NASCIO) introduced to promote the diffusion of enterprise architecture (EA) between 2000 and 2012 among the 50 US states. We conduct a mixed methods analysis: first we qualitatively discern changes in the content of the rhetoric (message change); then we use a latent semantic analysis to measure the frame resonance between NASCIO's shifting rhetoric and the audience's changing priorities (alignment with audience priorities). Our findings highlight the importance of: 1) frame ambiguity that renders a complex IS innovation appealing to varied audiences over its diffusion trajectory; and 2) listening to the community members' priorities and aligning the adoption message with their dominant beliefs. Our analysis posits the rhetoric of identification as a complementary lens to account for the co-evolution of shared priorities and identity alignments between innovators and their audiences.

以往关于复杂信息系统(IS)创新扩散的研究都是从说服修辞的角度出发,制定说服采用者参与采用行为的修辞策略。然而,他们大多忽略了受众的优先级和身份的变化。为了解决这一差距,我们扩展了这一视角,研究了创新者需要如何根据受众多样化和不断变化的优先事项(以及相关身份)来调整创新的采用信息。我们追溯了2000年至2012年间,美国各州首席信息官协会(NASCIO)为促进企业架构(EA)在美国50个州的传播而引入的修辞变化。我们进行了混合方法分析:首先,我们定性地辨别修辞内容的变化(信息变化);然后,我们使用潜在语义分析来测量NASCIO不断变化的修辞和受众不断变化的优先级之间的框架共鸣(与受众优先级保持一致)。我们的研究结果强调了以下因素的重要性:1)框架模糊性使得复杂的信息系统创新在其传播轨迹上吸引不同的受众;2)听取社区成员的优先事项,并使收养信息与他们的主要信仰保持一致。我们的分析将认同修辞作为一种补充视角,以解释创新者与其受众之间共同优先事项和身份一致性的共同演变。
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引用次数: 0
Stressing affordances: Towards an appraisal theory of technostress through a case study of hospital nurses' use of electronic medical record systems 强调能力:以医院护士使用电子病历系统为例,探讨技术压力的评估理论
IF 6.3 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2022-12-01 DOI: 10.1016/j.infoandorg.2022.100431
Christopher B. Califf

Nurses use electronic medical record (EMR) systems to accomplish a variety of care-related tasks. Nurses, therefore, encounter a range of stressful situations and events related to using EMR systems, a phenomenon known as technostress. Previous research suggests that individuals appraise technostress differently. However, not much is known about the appraisal process of technostress. By integrating the literature on technostress, affordances, and appraisal theory, this paper introduces the appraisal theory of technostress, which is developed empirically through an interpretive case study involving interviews with hospital nurses. The appraisal theory of technostress explains how individuals process and appraise information about how to potentially act on technology-related stressful events through a system's features. Information about the event, and information about the action potential afforded by the system's features, is evaluated through an appraisal process that includes three appraisal checks: goal relevance, goal conduciveness, and value compatibility. The appraisal checks verify whether the action possibilities of the system's features align or misalign with an individual's goals and values related to action, and shape how the event and the system's features are appraised as challenge or hindrance techno-stressors. Overall, the study offers a novel theoretical perspective and methodological approach to conceptualizing and investigating technostress. More detailed contributions to research and practice are also discussed.

护士使用电子病历(EMR)系统来完成各种与护理相关的任务。因此,护士会遇到一系列与使用电子病历系统有关的压力情况和事件,这种现象被称为技术压力。先前的研究表明,个人对技术压力的评价不同。然而,对技术压力的评估过程知之甚少。本文通过整合有关技术压力、能力支持和评估理论的文献,介绍了技术压力的评估理论,并通过对医院护士访谈的解释性案例研究进行了实证研究。技术压力的评估理论解释了个体如何处理和评估信息,如何通过系统的特征对与技术相关的压力事件采取潜在行动。关于事件的信息,以及关于系统特性提供的潜在行动的信息,通过一个评估过程进行评估,该过程包括三个评估检查:目标相关性、目标传导性和价值兼容性。评估检查验证系统功能的操作可能性是否与与操作相关的个人目标和价值观一致或不一致,并确定如何将事件和系统功能评估为挑战或阻碍技术压力源。总的来说,本研究为技术压力的概念化和研究提供了一个新的理论视角和方法途径。本文还讨论了对研究和实践的更详细贡献。
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引用次数: 5
From coexistence to co-creation: Blurring boundaries in the age of AI 从共存到共同创造:人工智能时代的边界模糊
IF 6.3 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2022-12-01 DOI: 10.1016/j.infoandorg.2022.100432
Lauren Waardenburg , Marleen Huysman

While the self-learning nature of AI systems that use machine learning calls for sustained co-creation between developers and users during development, implementation and use, information systems and management scholars still largely build on a long-established tradition of separating technology development from use. Instead, the self-learning nature of AI calls for letting go of this tradition to separate between development and use, which is starting to happen in practice but has not yet found appropriate theoretical and methodological tools among researchers. In this paper we show some real-life attempts to develop sustained collaboration among developers and users, based on empirical cases of five organizations. In particular, we propose how blurring boundaries makes data production, explainable AI and AI deployment fields of practice where development and use intertwine. We suggest embracing the blurred boundaries of AI implementation in our theorizing, understanding the different parts of AI as fields of practice where development and use come together in the co-creation of AI and work.

虽然使用机器学习的人工智能系统的自我学习性质要求开发人员和用户在开发、实施和使用过程中持续共同创造,但信息系统和管理学者仍然在很大程度上建立在将技术开发与使用分开的长期传统之上。相反,人工智能的自我学习性质要求放弃这种传统,将开发和使用分开,这在实践中已经开始发生,但尚未在研究人员中找到合适的理论和方法工具。在本文中,我们基于五个组织的经验案例,展示了在开发人员和用户之间开发持续协作的一些现实尝试。特别是,我们提出模糊的边界如何使数据生产,可解释的人工智能和人工智能部署领域的实践,其中开发和使用交织在一起。我们建议在我们的理论中拥抱人工智能实现的模糊界限,将人工智能的不同部分理解为实践领域,在人工智能的共同创造和工作中,开发和使用结合在一起。
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引用次数: 2
Logics' shift and depletion of innovation: A multi-level study of agile use in a multinational telco company 逻辑的转变与创新的枯竭:跨国电信公司敏捷应用的多层次研究
IF 6.3 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2022-09-01 DOI: 10.1016/j.infoandorg.2022.100421
Maria Carmela Annosi , Elisa Mattarelli , Evelyn Micelotta , Antonella Martini

The use of Agile practices is typically associated to a wide array of benefits for organizations. This paper extends growing research on the ‘dark’ side of Agile by investigating the depletion of innovation in a large telco company following the large-scale implementation of Agile in R&D units. Our qualitative study reveals a shift in the organizational logics underpinning new product development, from a “navigating through unchartered waters” to a “putting out fires” logic. We tracked the change in key components of logics (goals of teams, source of legitimacy of team members and support and control systems) and explained the multi-level mechanisms through which the shift occurred, i.e., changes in processes of workflow management, work allocation, and performance management. We found that the new organizational logic negatively impacted individual attitudes towards the generation of new ideas by promoting the internalization of short-termism, a perceived drain in competences and confidence, and the lack of accountability for innovation. By focusing on changes in organizational logics, our insights expand current knowledge about the relationship between Agile implementation and individual attitudes. We also explain why unexpected effects of Agile implementation may go undetected in organizations, because they derive from multi-level, diffused, changes in the organization.

敏捷实践的使用通常会给组织带来广泛的好处。本文通过调查一家大型电信公司在研发部门大规模实施敏捷后创新的枯竭,扩展了对敏捷“黑暗面”的日益增长的研究。我们的定性研究揭示了支撑新产品开发的组织逻辑的转变,从“在未知水域航行”到“扑灭火灾”的逻辑。我们跟踪了逻辑的关键组成部分(团队的目标、团队成员合法性的来源以及支持和控制系统)的变化,并解释了发生变化的多层次机制,即工作流管理、工作分配和绩效管理过程的变化。我们发现,新的组织逻辑通过促进短期主义的内化、能力和信心的感知流失以及缺乏创新问责制,对个人对产生新想法的态度产生了负面影响。通过关注组织逻辑的变化,我们的见解扩展了当前关于敏捷实现和个人态度之间关系的知识。我们还解释了为什么敏捷实施的意想不到的影响可能在组织中没有被发现,因为它们来自于组织中多层次的、分散的变化。
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引用次数: 3
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