Pub Date : 2022-12-08DOI: 10.1177/14673584221141387
Celestine Katongole, Innocent Mukama
International tourists often seek to have traditional food experience in the destinations they visit. The experience ranges from food harvesting to preparation and dining. While this experience is well developed in many advanced destinations, in Africa traditional food is yet to be accepted in many tourist facilities. In part this is because of limited information about the nutritional composition of traditional food and its contribution to the Recommended Dietary Allowances (RDAs). This paper establishes the nutritional composition of Luwombo, a special traditional foodstuff that is becoming common among tourists to Uganda. The paper further assesses the contribution of Luwombo towards meeting the RDAs of the tourists. Understanding the nutritional value of luwombo is important for its own promotion, preservation and consumption. This would be helpful in instilling pride and cultural identity of Ugandans within a changing global system. For tourists, luwombo preparation and dining would be an additional experience, and once a positive experience is achieved, local communities can benefit both socially and economically. The study established that luwombo is nutritious, able to meet the RDAs of tourists across different age groups. Trust in the nutritional value of luwombo as well as the benefits associated with experiential preparation can generate socio-cultural and economic impacts in the host communities. A linkage with the African diaspora can even create further positive impacts.
{"title":"Nutritional richness of traditional foods in Uganda’s tourism industry: An investigation of luwombo","authors":"Celestine Katongole, Innocent Mukama","doi":"10.1177/14673584221141387","DOIUrl":"https://doi.org/10.1177/14673584221141387","url":null,"abstract":"International tourists often seek to have traditional food experience in the destinations they visit. The experience ranges from food harvesting to preparation and dining. While this experience is well developed in many advanced destinations, in Africa traditional food is yet to be accepted in many tourist facilities. In part this is because of limited information about the nutritional composition of traditional food and its contribution to the Recommended Dietary Allowances (RDAs). This paper establishes the nutritional composition of Luwombo, a special traditional foodstuff that is becoming common among tourists to Uganda. The paper further assesses the contribution of Luwombo towards meeting the RDAs of the tourists. Understanding the nutritional value of luwombo is important for its own promotion, preservation and consumption. This would be helpful in instilling pride and cultural identity of Ugandans within a changing global system. For tourists, luwombo preparation and dining would be an additional experience, and once a positive experience is achieved, local communities can benefit both socially and economically. The study established that luwombo is nutritious, able to meet the RDAs of tourists across different age groups. Trust in the nutritional value of luwombo as well as the benefits associated with experiential preparation can generate socio-cultural and economic impacts in the host communities. A linkage with the African diaspora can even create further positive impacts.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2022-12-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48982121","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-12-06DOI: 10.1177/14673584221142449
Xiaojing Dong
Drawing on a social cognition perspective, this research challenges the existing comprehension of the fundamental characteristics of resident-tourist relations by proposing that residents have a preference to avoid prosocial behavior toward tourists. Data from 787 residents were analyzed across three experiments to examine residents’ prosocial avoidance effect toward tourists, as well as the mediating mechanism and boundary condition of such effect. Study 1 demonstrates that residents have a preference to avoid prosociality toward tourists. Study 2 shows that perceived cognitive load is a mediating mechanism underlying this avoidance effect in that residents may perceive tourist-oriented prosocial behavior as more cognitively effortful and aversive with less self-efficacy. Finally, study 3 indicates that the perceived cognitive load may not hinder prosocial behavior for residents with high levels of subjective well-being (SWB) because SWB can buffer the cognitive deterrents by stimulating expansive cognitive capability, and increasing inclusive and connected social categorization. This research also advances the understanding of the basics of human nature involving in tourism industry by examining the conflicting motivational dynamics of residents’ prosocial behavior. Theoretical and practical implications are presented.
{"title":"What hinders residents’ prosocial behavior toward tourists? A social cognition perspective","authors":"Xiaojing Dong","doi":"10.1177/14673584221142449","DOIUrl":"https://doi.org/10.1177/14673584221142449","url":null,"abstract":"Drawing on a social cognition perspective, this research challenges the existing comprehension of the fundamental characteristics of resident-tourist relations by proposing that residents have a preference to avoid prosocial behavior toward tourists. Data from 787 residents were analyzed across three experiments to examine residents’ prosocial avoidance effect toward tourists, as well as the mediating mechanism and boundary condition of such effect. Study 1 demonstrates that residents have a preference to avoid prosociality toward tourists. Study 2 shows that perceived cognitive load is a mediating mechanism underlying this avoidance effect in that residents may perceive tourist-oriented prosocial behavior as more cognitively effortful and aversive with less self-efficacy. Finally, study 3 indicates that the perceived cognitive load may not hinder prosocial behavior for residents with high levels of subjective well-being (SWB) because SWB can buffer the cognitive deterrents by stimulating expansive cognitive capability, and increasing inclusive and connected social categorization. This research also advances the understanding of the basics of human nature involving in tourism industry by examining the conflicting motivational dynamics of residents’ prosocial behavior. Theoretical and practical implications are presented.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2022-12-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49590353","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-11-28DOI: 10.1177/14673584221126794
Shi-chang Lu, Jiseon Ahn
Building on the literature on luxury consumption behavior, this study investigates customers’ perceived values on their patronage behavior toward luxury service brands. Partial least squares-structural equation modeling is used to test the research model with a sample of 177 American luxury hotel customers. The findings suggest that functional, individual, and social values from experiences influence customers’ perceived connection with a luxury service brand. The bond between customers and brands affects customers’ patronage behavior. Moreover, the role of the self-brand connection on the relationship between the perceived value and behavioral intention indicates that the impact of functional, individual, and social values on patronage behavior, and the self-brand connection is different depending on the perceived congruity with the luxury hotel brand. However, the affluent customers’ perception of financial value does not enhance the self-brand connection. The results suggest that it would be more effective for luxury hotel service providers to build strong and meaningful ties with customers. This study identifies the role of the self-brand connection in the relationships between multidimensional perceived value (i.e. financial, functional, individual, social) and loyal behavior in the luxury service context.
{"title":"The role of perceived value in shaping luxury service customers’ self-brand connection","authors":"Shi-chang Lu, Jiseon Ahn","doi":"10.1177/14673584221126794","DOIUrl":"https://doi.org/10.1177/14673584221126794","url":null,"abstract":"Building on the literature on luxury consumption behavior, this study investigates customers’ perceived values on their patronage behavior toward luxury service brands. Partial least squares-structural equation modeling is used to test the research model with a sample of 177 American luxury hotel customers. The findings suggest that functional, individual, and social values from experiences influence customers’ perceived connection with a luxury service brand. The bond between customers and brands affects customers’ patronage behavior. Moreover, the role of the self-brand connection on the relationship between the perceived value and behavioral intention indicates that the impact of functional, individual, and social values on patronage behavior, and the self-brand connection is different depending on the perceived congruity with the luxury hotel brand. However, the affluent customers’ perception of financial value does not enhance the self-brand connection. The results suggest that it would be more effective for luxury hotel service providers to build strong and meaningful ties with customers. This study identifies the role of the self-brand connection in the relationships between multidimensional perceived value (i.e. financial, functional, individual, social) and loyal behavior in the luxury service context.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2022-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46693084","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-11-24DOI: 10.1177/14673584221141294
I. Salem, Hassan Aideed, N. Alkathiri, K. Ghazi
This study aims to examine the impact of hotels' pandemic response strategies (service automation, downsizing, restructuring, health protection, and training) on talent retention intentions with the mediation of talent satisfaction and moderation of job insecurity in 4- and 5-star hotels. The sample was composed of 357 talented hotel employees. Findings reveal that automation services, health and safety, and training support were found to positively affect talents' satisfaction with response strategies and favourably enhance talents' retention intention through the mediating role of talents' satisfaction. The findings also suggest that high job insecurity would undermine the positive impact of talent satisfaction on retention intentions. The study contributes to the existing literature by providing theoretical and practical implications in the hotel context and directions for future research.
{"title":"Retaining talented employees during COVID-19 pandemic: The leverage of hotel pandemic response strategies","authors":"I. Salem, Hassan Aideed, N. Alkathiri, K. Ghazi","doi":"10.1177/14673584221141294","DOIUrl":"https://doi.org/10.1177/14673584221141294","url":null,"abstract":"This study aims to examine the impact of hotels' pandemic response strategies (service automation, downsizing, restructuring, health protection, and training) on talent retention intentions with the mediation of talent satisfaction and moderation of job insecurity in 4- and 5-star hotels. The sample was composed of 357 talented hotel employees. Findings reveal that automation services, health and safety, and training support were found to positively affect talents' satisfaction with response strategies and favourably enhance talents' retention intention through the mediating role of talents' satisfaction. The findings also suggest that high job insecurity would undermine the positive impact of talent satisfaction on retention intentions. The study contributes to the existing literature by providing theoretical and practical implications in the hotel context and directions for future research.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2022-11-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45004734","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-11-22DOI: 10.1177/14673584221141301
K. Grande, R. Camprubí
Private and public camping businesses are struggling with the strategic and operational management of their establishments. Current research on the camping sector is scarce, whether related to campsite management or existing business models. This paper aims to identify the groups of business models in the camping industry, categorize camping businesses, and enable a better understanding of the factors distinguishing the different business models by proposing key financial and non-financial indicators. Thus, a Business Model Canvas approach is applied to a set of 52 currently operating camping businesses, and a cluster analysis used to explore key factors. Findings reveal several camping business profiles, and the conclusions outline managerial implications.
{"title":"Analysing the business model canvas of the camping industry using cluster analysis","authors":"K. Grande, R. Camprubí","doi":"10.1177/14673584221141301","DOIUrl":"https://doi.org/10.1177/14673584221141301","url":null,"abstract":"Private and public camping businesses are struggling with the strategic and operational management of their establishments. Current research on the camping sector is scarce, whether related to campsite management or existing business models. This paper aims to identify the groups of business models in the camping industry, categorize camping businesses, and enable a better understanding of the factors distinguishing the different business models by proposing key financial and non-financial indicators. Thus, a Business Model Canvas approach is applied to a set of 52 currently operating camping businesses, and a cluster analysis used to explore key factors. Findings reveal several camping business profiles, and the conclusions outline managerial implications.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2022-11-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47748452","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-11-15DOI: 10.1177/14673584221133667
Ali Iskender, E. Sirakaya-Turk, David Cardenas, R. Harrill
The purpose of this study was twofold. The first goal was to review and synthesize research pertaining to ‘technology acceptance and COVID-19’ from the years 2020, 2021, and early August 2022 in the realm of hospitality and tourism. The second goal was to dwell on the relevant technology adoption studies in order to provide a critical analysis and extract insights for future research theoretically and practically. A systematic literature review was performed. Findings indicate that some constructs were not properly used like perceived enjoyment and some constructs were overlooked like perceived interaction. Additionally, besides technology features, the characteristics of consumers need to be investigated to reveal the true underpinnings of the technology adoption behavioral process. However, inquiries regarding consumers’ traits need to be expanded beyond basic demographics (e.g. age and gender). The paper systematically garnered technology acceptance research from the COVID-19 era in order to provide insights for future research directions in the post-COVID era. This work identified a lack of consensus over the theoretical underpinnings of technology acceptance research among tourism hospitality researchers. The study revealed the narrow research lenses focusing on particular empirical domains, mainly hotels, restaurants, and museums, and overlooking other contexts (e.g. airports, stations, within-city transportation, and events).
{"title":"COVID or VOID: A systematic literature review of technology adoption and acceptance in hospitality and tourism since the breakout of COVID-19","authors":"Ali Iskender, E. Sirakaya-Turk, David Cardenas, R. Harrill","doi":"10.1177/14673584221133667","DOIUrl":"https://doi.org/10.1177/14673584221133667","url":null,"abstract":"The purpose of this study was twofold. The first goal was to review and synthesize research pertaining to ‘technology acceptance and COVID-19’ from the years 2020, 2021, and early August 2022 in the realm of hospitality and tourism. The second goal was to dwell on the relevant technology adoption studies in order to provide a critical analysis and extract insights for future research theoretically and practically. A systematic literature review was performed. Findings indicate that some constructs were not properly used like perceived enjoyment and some constructs were overlooked like perceived interaction. Additionally, besides technology features, the characteristics of consumers need to be investigated to reveal the true underpinnings of the technology adoption behavioral process. However, inquiries regarding consumers’ traits need to be expanded beyond basic demographics (e.g. age and gender). The paper systematically garnered technology acceptance research from the COVID-19 era in order to provide insights for future research directions in the post-COVID era. This work identified a lack of consensus over the theoretical underpinnings of technology acceptance research among tourism hospitality researchers. The study revealed the narrow research lenses focusing on particular empirical domains, mainly hotels, restaurants, and museums, and overlooking other contexts (e.g. airports, stations, within-city transportation, and events).","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2022-11-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47848122","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-11-04DOI: 10.1177/14673584221133666
Gyunghoon Kim, S. Park
This study aims to prepare a comprehensive self-service technology model that incorporates the hygiene and health issues throughout the restaurant industry amid pandemics. To this end, this study explores psychological responses to the environmental threat caused by COVID-19 which impacts attitudes toward self-service kiosks in the restaurant industry in terms of the theory of anxiety. This study utilizes a mixed-method sequential exploratory design. The qualitative phase found four psychological attributes associated with respondents’ attitudes towards kiosks: anxiety towards COVID-19, timidity, perceived control, and intolerance for tardy service. Among the psychological attribute factors, anxiety towards COVID-19 was identified as the strongest predictor of customers’ attitudes towards kiosks in the quantitative phase. This study attests that the anxiety mechanism works in explaining restaurant customers’ attitudes towards kiosks in the restaurant industry. The comprehensive research model explains in a timely manner the value of kiosk service in rapid social and market changes.
{"title":"Understanding restaurant users’ attitudes towards self-service ordering via kiosks during the COVID-19 pandemic: An application of the theory of anxiety","authors":"Gyunghoon Kim, S. Park","doi":"10.1177/14673584221133666","DOIUrl":"https://doi.org/10.1177/14673584221133666","url":null,"abstract":"This study aims to prepare a comprehensive self-service technology model that incorporates the hygiene and health issues throughout the restaurant industry amid pandemics. To this end, this study explores psychological responses to the environmental threat caused by COVID-19 which impacts attitudes toward self-service kiosks in the restaurant industry in terms of the theory of anxiety. This study utilizes a mixed-method sequential exploratory design. The qualitative phase found four psychological attributes associated with respondents’ attitudes towards kiosks: anxiety towards COVID-19, timidity, perceived control, and intolerance for tardy service. Among the psychological attribute factors, anxiety towards COVID-19 was identified as the strongest predictor of customers’ attitudes towards kiosks in the quantitative phase. This study attests that the anxiety mechanism works in explaining restaurant customers’ attitudes towards kiosks in the restaurant industry. The comprehensive research model explains in a timely manner the value of kiosk service in rapid social and market changes.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2022-11-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45215951","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-10-21DOI: 10.1177/14673584221126805
P. Rao, Peipei Bai, Yaxin Geng
The sustainable development of “industry-ecology-well-being” is a strategic goal of rural revitalization. This study selects 10 typical tourist village communities in China as research sites. Based on the adaptability theory of social-economic-natural ecosystems, this study constructs a coupling model of the “ecological dependence-livelihood well-being” of farmers' in terms of adaptability and identifies the mechanism underlying farmers' adaptability to rural tourism disturbance in the context a microsituation by way of a multinominal logistics model. The results found that are as follows. (1) Rural tourism development enhances farmers’ livelihood adaptability, and “high ecological dependence-high livelihood well-being” has become the optimal response to tourism disturbance. (2) Changes in the human-land relationship constitute a fundamental factor in the adaptability responses of farmers to tourism disturbance, and government tourism support institutions are an important external driving force. This study provides useful decision-making support and policy suggestions for identifying the model of dynamic adaptation and impact mechanism of farmers in the context of tourism disturbance, thereby promoting the development of tourism, the consolidation and expansion of the key achievements of poverty alleviation and comprehensive rural revitalization.
{"title":"Tourism community farmers’ livelihood adaptability response in the process of rural revitalization —— A two-way coupling model based on ecological service dependence and livelihood well-being","authors":"P. Rao, Peipei Bai, Yaxin Geng","doi":"10.1177/14673584221126805","DOIUrl":"https://doi.org/10.1177/14673584221126805","url":null,"abstract":"The sustainable development of “industry-ecology-well-being” is a strategic goal of rural revitalization. This study selects 10 typical tourist village communities in China as research sites. Based on the adaptability theory of social-economic-natural ecosystems, this study constructs a coupling model of the “ecological dependence-livelihood well-being” of farmers' in terms of adaptability and identifies the mechanism underlying farmers' adaptability to rural tourism disturbance in the context a microsituation by way of a multinominal logistics model. The results found that are as follows. (1) Rural tourism development enhances farmers’ livelihood adaptability, and “high ecological dependence-high livelihood well-being” has become the optimal response to tourism disturbance. (2) Changes in the human-land relationship constitute a fundamental factor in the adaptability responses of farmers to tourism disturbance, and government tourism support institutions are an important external driving force. This study provides useful decision-making support and policy suggestions for identifying the model of dynamic adaptation and impact mechanism of farmers in the context of tourism disturbance, thereby promoting the development of tourism, the consolidation and expansion of the key achievements of poverty alleviation and comprehensive rural revitalization.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2022-10-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47464831","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-10-21DOI: 10.1177/14673584221135540
V. Kunjuraman
Community-based ecotourism (CBE) ventures were introduced in the 1990s with the aim to enhance the livelihoods of the destination communities in developing countries. However, incorporating sustainable livelihood frameworks to analyse the communities’ livelihood changes in CBE remains unknown. Two pioneer ecotourism destinations located in lower Kinabatangan, Sabah, Malaysia have been chosen to assess livelihood changes induced by CBE ventures using a sustainable livelihood framework. Qualitative research design is adopted using in-depth interviews and field observation for data collection. It is revealed that CBE ventures have transformed the local communities as ecotourism entrepreneurs to generate income to secure livelihoods despite depending on fishing which was considered as the main livelihood activity. However, identified costs were hindering the local communities to enjoy the benefits of CBE, thereby distressing the overall livelihood sustainability. All the elements in the sustainable livelihood framework were captured in this study and are acknowledged as the best analytical tools to assess the livelihood changes of local communities through CBE ventures. The study proposed a revised sustainable livelihood framework with novel socio-cultural capital for CBE development in developing countries.
{"title":"The development of sustainable livelihood framework for community-based ecotourism in developing countries","authors":"V. Kunjuraman","doi":"10.1177/14673584221135540","DOIUrl":"https://doi.org/10.1177/14673584221135540","url":null,"abstract":"Community-based ecotourism (CBE) ventures were introduced in the 1990s with the aim to enhance the livelihoods of the destination communities in developing countries. However, incorporating sustainable livelihood frameworks to analyse the communities’ livelihood changes in CBE remains unknown. Two pioneer ecotourism destinations located in lower Kinabatangan, Sabah, Malaysia have been chosen to assess livelihood changes induced by CBE ventures using a sustainable livelihood framework. Qualitative research design is adopted using in-depth interviews and field observation for data collection. It is revealed that CBE ventures have transformed the local communities as ecotourism entrepreneurs to generate income to secure livelihoods despite depending on fishing which was considered as the main livelihood activity. However, identified costs were hindering the local communities to enjoy the benefits of CBE, thereby distressing the overall livelihood sustainability. All the elements in the sustainable livelihood framework were captured in this study and are acknowledged as the best analytical tools to assess the livelihood changes of local communities through CBE ventures. The study proposed a revised sustainable livelihood framework with novel socio-cultural capital for CBE development in developing countries.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2022-10-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41453968","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-10-18DOI: 10.1177/14673584221133668
Daniela de Moura Pavão Farias, Marilia Nunes Valença, M. Sobral, Ana Regina Bezerra Ribeiro
Hostels are an important part of the tourism industry but despite this, many of the metrics used to measure conventional hotels do not apply to the hostel sector. Therefore, this study developed a new methodology called HOSTELQUALITY for the classification of hostels. The method was applied in 10 establishments located in 3 tourist cities in Brazil. The method includes 29 questions in 10 dimensions: environment, leadership, security, cleanliness, location, social atmosphere, equipment, staff, price, and customers. It provides a five-level classification: Deficient, Weak, Average, Good, and Excellent. In addition, it provides graphical output. The results showed that half of the hostels received a good rating. The findings indicate that no establishment achieved a degree of excellence and demonstrated the new methodology’s applicability, providing a consistent and easy-to-interpret classification. This new methodology can be used on specialized websites, by institutions, and by governments to provide supporting information.
{"title":"Hostelquality: A methodology for assessing the quality of hostels","authors":"Daniela de Moura Pavão Farias, Marilia Nunes Valença, M. Sobral, Ana Regina Bezerra Ribeiro","doi":"10.1177/14673584221133668","DOIUrl":"https://doi.org/10.1177/14673584221133668","url":null,"abstract":"Hostels are an important part of the tourism industry but despite this, many of the metrics used to measure conventional hotels do not apply to the hostel sector. Therefore, this study developed a new methodology called HOSTELQUALITY for the classification of hostels. The method was applied in 10 establishments located in 3 tourist cities in Brazil. The method includes 29 questions in 10 dimensions: environment, leadership, security, cleanliness, location, social atmosphere, equipment, staff, price, and customers. It provides a five-level classification: Deficient, Weak, Average, Good, and Excellent. In addition, it provides graphical output. The results showed that half of the hostels received a good rating. The findings indicate that no establishment achieved a degree of excellence and demonstrated the new methodology’s applicability, providing a consistent and easy-to-interpret classification. This new methodology can be used on specialized websites, by institutions, and by governments to provide supporting information.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2022-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47478952","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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