Pub Date : 2021-09-03DOI: 10.1080/1062726X.2022.2034630
Yeunjae Lee
ABSTRACT Integrating relationship management theory and internal crisis communication literature, this study aimed to understand employees’ affective and behavioral responses toward their organization during an organizational crisis. Focusing on a crisis caused by allegations of gender discrimination practices in the workplace, the current study investigated how employees’ exchange–communal relationships lead to their negative affect, communication behaviors, and activism intentions. Results of an online survey with 401 full-time employees in the United States suggested that employees’ exchange relationship is positively associated with negative affective response, and communal relationship is positively associated with their active communication behaviors. Furthermore, negative affective response significantly increased employees’ active communication behaviors and activism intentions. Theoretical implications for public relations and internal crisis communication scholarship are provided.
{"title":"The rise of internal activism: motivations of employees’ responses to organizational crisis","authors":"Yeunjae Lee","doi":"10.1080/1062726X.2022.2034630","DOIUrl":"https://doi.org/10.1080/1062726X.2022.2034630","url":null,"abstract":"ABSTRACT Integrating relationship management theory and internal crisis communication literature, this study aimed to understand employees’ affective and behavioral responses toward their organization during an organizational crisis. Focusing on a crisis caused by allegations of gender discrimination practices in the workplace, the current study investigated how employees’ exchange–communal relationships lead to their negative affect, communication behaviors, and activism intentions. Results of an online survey with 401 full-time employees in the United States suggested that employees’ exchange relationship is positively associated with negative affective response, and communal relationship is positively associated with their active communication behaviors. Furthermore, negative affective response significantly increased employees’ active communication behaviors and activism intentions. Theoretical implications for public relations and internal crisis communication scholarship are provided.","PeriodicalId":47737,"journal":{"name":"Journal of Public Relations Research","volume":"33 1","pages":"387 - 406"},"PeriodicalIF":3.4,"publicationDate":"2021-09-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49493170","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-09-03DOI: 10.1080/1062726X.2021.2023020
Minjeong Kang
ABSTRACT Rumors of a toxic workplace can create a negative organizational reputation among external stakeholders. Based on the theoretical framework of narrative transportation, the current study tests how exposure to employees’ dissenting testimonials of the workplace might increase hypocrisy perception and negatively influence organizational reputation via the experience of transportation. A classic experiment design with a control group tests the between-subjects and within-subject effects of employees’ dissenting voices on study variables. The results support the influences of employees’ dissenting testimonials on transportation, perception of organizational hypocrisy, and damage to organizational reputation on both moral/affective and ability dimensions. Additionally, this study finds that the level of transportation differently influenced assessments of organizational reputation, suggesting a spillover effect on the ability dimension by moral transgressions.
{"title":"Employees’ dissenting voices via testimonials and their impact on corporate hypocrisy perception and reputational damage via narrative transportation","authors":"Minjeong Kang","doi":"10.1080/1062726X.2021.2023020","DOIUrl":"https://doi.org/10.1080/1062726X.2021.2023020","url":null,"abstract":"ABSTRACT Rumors of a toxic workplace can create a negative organizational reputation among external stakeholders. Based on the theoretical framework of narrative transportation, the current study tests how exposure to employees’ dissenting testimonials of the workplace might increase hypocrisy perception and negatively influence organizational reputation via the experience of transportation. A classic experiment design with a control group tests the between-subjects and within-subject effects of employees’ dissenting voices on study variables. The results support the influences of employees’ dissenting testimonials on transportation, perception of organizational hypocrisy, and damage to organizational reputation on both moral/affective and ability dimensions. Additionally, this study finds that the level of transportation differently influenced assessments of organizational reputation, suggesting a spillover effect on the ability dimension by moral transgressions.","PeriodicalId":47737,"journal":{"name":"Journal of Public Relations Research","volume":"33 1","pages":"335 - 364"},"PeriodicalIF":3.4,"publicationDate":"2021-09-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42259346","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-09-03DOI: 10.1080/1062726X.2021.2007388
Yeunjae Lee, J. Li, Wan-Hsiu Sunny Tsai
ABSTRACT Based on a sample of 633 racial minority employees in the United States, the current study examined the effectiveness of diversity-oriented leadership on internal communication and key employee outcomes. Using the normative model of internal communication and organizational justice theory, this study advances the theoretical links among leadership, communication, and organizational justice, and their resulting effects on employee outcomes. The survey results showed that diversity-oriented leadership enhances symmetrical internal communication and racial minority employees’ perceived fairness of the organization, thereby increasing employee engagement and advocative behaviors. Theoretical implications for public relations and internal communication are discussed.
{"title":"Diversity-oriented leadership, internal communication, and employee outcomes: a perspective of racial minority employees","authors":"Yeunjae Lee, J. Li, Wan-Hsiu Sunny Tsai","doi":"10.1080/1062726X.2021.2007388","DOIUrl":"https://doi.org/10.1080/1062726X.2021.2007388","url":null,"abstract":"ABSTRACT Based on a sample of 633 racial minority employees in the United States, the current study examined the effectiveness of diversity-oriented leadership on internal communication and key employee outcomes. Using the normative model of internal communication and organizational justice theory, this study advances the theoretical links among leadership, communication, and organizational justice, and their resulting effects on employee outcomes. The survey results showed that diversity-oriented leadership enhances symmetrical internal communication and racial minority employees’ perceived fairness of the organization, thereby increasing employee engagement and advocative behaviors. Theoretical implications for public relations and internal communication are discussed.","PeriodicalId":47737,"journal":{"name":"Journal of Public Relations Research","volume":"33 1","pages":"314 - 334"},"PeriodicalIF":3.4,"publicationDate":"2021-09-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48844791","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-09-03DOI: 10.1080/1062726X.2022.2034631
Y. Qin, L. Men
ABSTRACT This study examined whether and how listening in the internal communication context may influence the quality of employee-organization relationships. This study proposed employee psychological need satisfaction as the potential underlying mechanism that mediates the relationship between internal listening and employee relational outcomes. An online survey was conducted with 443 employees across various industries in the United States. The key findings of this study showed that employee perceptions of internal organizational listening were positively associated with employees’ perceived relationships with their organization. In addition, employee psychological need satisfaction positively mediated the effects of both organizational and supervisory listening on the quality of employee-organization relationships. This study advances the theorizing of listening from an internal communication perspective and contributes to the growing body of knowledge in relationship management.
{"title":"Why does listening matter inside the organization? The impact of internal listening on employee-organization relationships","authors":"Y. Qin, L. Men","doi":"10.1080/1062726X.2022.2034631","DOIUrl":"https://doi.org/10.1080/1062726X.2022.2034631","url":null,"abstract":"ABSTRACT This study examined whether and how listening in the internal communication context may influence the quality of employee-organization relationships. This study proposed employee psychological need satisfaction as the potential underlying mechanism that mediates the relationship between internal listening and employee relational outcomes. An online survey was conducted with 443 employees across various industries in the United States. The key findings of this study showed that employee perceptions of internal organizational listening were positively associated with employees’ perceived relationships with their organization. In addition, employee psychological need satisfaction positively mediated the effects of both organizational and supervisory listening on the quality of employee-organization relationships. This study advances the theorizing of listening from an internal communication perspective and contributes to the growing body of knowledge in relationship management.","PeriodicalId":47737,"journal":{"name":"Journal of Public Relations Research","volume":"33 1","pages":"365 - 386"},"PeriodicalIF":3.4,"publicationDate":"2021-09-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49412820","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-09-03DOI: 10.1080/1062726X.2021.2037197
B. Sha
As reflected in news media and experienced by Journal readers, universities around the world have approached the COVID-19 pandemic and renewed their attention to systemic racism in myriad ways, both operationally and communicatively. I’m hopeful that future public relations scholars will examine various aspects of communication between higher-education organizations and their stakeholders (e.g., faculty-student, administration-faculty, and university-community), as well as the impacts of universities’ operational and communication choices on organizational relationships and reputations. From the pivot to remote instruction to the funding of more faculty lines specializing in diversity-related areas, the studies are endless that could be conducted on how universities have responded to pandemicrelated issues, be they as novel as the latest viral pandemic or as entrenched as institutional racism. What’s interesting (and discouraging) about this last month of calendar year 2021 is not merely that both the health and racism pandemics continue unabated. It’s also that the good intentions and actions of the many (e.g., who get immunized against diseases or who engage in self-improving actions to confront their own implicit biases) seem at times no match for the virulence emanating from the few (e.g., who deny categorically the science-based effectiveness of vaccines [cf. DiRusso & Stansberry, 2022; Hotez, 2019; Hussain et al., 2018] or who seek to undermine the integrity and outcomes of electoral systems [cf.; Haggard & Kaufman, 2021; Kleinfeld, 2021]).
{"title":"Editor’s essay: Acting with academic freedom","authors":"B. Sha","doi":"10.1080/1062726X.2021.2037197","DOIUrl":"https://doi.org/10.1080/1062726X.2021.2037197","url":null,"abstract":"As reflected in news media and experienced by Journal readers, universities around the world have approached the COVID-19 pandemic and renewed their attention to systemic racism in myriad ways, both operationally and communicatively. I’m hopeful that future public relations scholars will examine various aspects of communication between higher-education organizations and their stakeholders (e.g., faculty-student, administration-faculty, and university-community), as well as the impacts of universities’ operational and communication choices on organizational relationships and reputations. From the pivot to remote instruction to the funding of more faculty lines specializing in diversity-related areas, the studies are endless that could be conducted on how universities have responded to pandemicrelated issues, be they as novel as the latest viral pandemic or as entrenched as institutional racism. What’s interesting (and discouraging) about this last month of calendar year 2021 is not merely that both the health and racism pandemics continue unabated. It’s also that the good intentions and actions of the many (e.g., who get immunized against diseases or who engage in self-improving actions to confront their own implicit biases) seem at times no match for the virulence emanating from the few (e.g., who deny categorically the science-based effectiveness of vaccines [cf. DiRusso & Stansberry, 2022; Hotez, 2019; Hussain et al., 2018] or who seek to undermine the integrity and outcomes of electoral systems [cf.; Haggard & Kaufman, 2021; Kleinfeld, 2021]).","PeriodicalId":47737,"journal":{"name":"Journal of Public Relations Research","volume":"33 1","pages":"285 - 291"},"PeriodicalIF":3.4,"publicationDate":"2021-09-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42238482","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: Globally, effective political engagement requires candid communication between the government and its citizens. More so, citizens have the right to express how they need to be governed. On government’s part, the need to develop trust among the public should be paramount. Government should always inform citizens what it is continually doing. Furthermore, public domains ought to reflect integrity and transparency. Such is achievable through communication on many of its activities. In the recent past, government utilized traditional media to convey information to the public. Popular avenues used included television, newspapers and radio. The general objective of the study was to establish the role of social media on community mobilization Methodology: The paper used a desk study review methodology where relevant empirical literature was reviewed to identify main themes and to extract knowledge gaps. Findings: The study found out that the adoption of social media as a means of communication between the government official’s community members has an enormous impact on community mobilization for security matters and other issues. Social media platforms have enabled quick sharing of information on Barraza. The social media platforms enable this community mobilization in a cost-efficient manner Although social media use offers enormous value in public relations, there is little evidence that social networking sites are used to inform and involve governmental public opinion agencies such as the public sector. Recommendations: The study recommends that public administrators to embrace social media platforms such as Facebook, Twitter and WhatsApp due to their responsiveness and lower costs in interacting with the public administrators and amongst themselves. The respective government agencies should create awareness among the public on the importance of using digital platforms to pass or receive information on security issues
{"title":"INFLUENCE OF SOCIAL BELIEF AND WOMEN PARTICIPATION IN PUBLIC ADMINISTRATION POSITION","authors":"Seifu Mutuma","doi":"10.47941/jpr.656","DOIUrl":"https://doi.org/10.47941/jpr.656","url":null,"abstract":"Purpose: Globally, effective political engagement requires candid communication between the government and its citizens. More so, citizens have the right to express how they need to be governed. On government’s part, the need to develop trust among the public should be paramount. Government should always inform citizens what it is continually doing. Furthermore, public domains ought to reflect integrity and transparency. Such is achievable through communication on many of its activities. In the recent past, government utilized traditional media to convey information to the public. Popular avenues used included television, newspapers and radio. The general objective of the study was to establish the role of social media on community mobilization \u0000Methodology: The paper used a desk study review methodology where relevant empirical literature was reviewed to identify main themes and to extract knowledge gaps. \u0000Findings: The study found out that the adoption of social media as a means of communication between the government official’s community members has an enormous impact on community mobilization for security matters and other issues. Social media platforms have enabled quick sharing of information on Barraza. The social media platforms enable this community mobilization in a cost-efficient manner Although social media use offers enormous value in public relations, there is little evidence that social networking sites are used to inform and involve governmental public opinion agencies such as the public sector. \u0000Recommendations: The study recommends that public administrators to embrace social media platforms such as Facebook, Twitter and WhatsApp due to their responsiveness and lower costs in interacting with the public administrators and amongst themselves. The respective government agencies should create awareness among the public on the importance of using digital platforms to pass or receive information on security issues","PeriodicalId":47737,"journal":{"name":"Journal of Public Relations Research","volume":"64 1","pages":""},"PeriodicalIF":3.4,"publicationDate":"2021-08-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91288443","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: The potential benefits of ICT integration in learning in schools have been extensively discussed in the academic literature worldwide. In recent years globally, there has been rapid expansion in integration of ICT in primary school education. Countries has further put in place many initiatives to enhance the same. Integration of Information and Communication Technology (ICT) is a critical factor in ensuring improved quality education. Despite the many benefits that are known to be brought by integrating ICT in teaching and learning, studies have shown that integration remains low especially in primary schools. The general objective of the study was to establish the influence of information communication technology on child education Methodology: The paper used a desk study review methodology where relevant empirical literature was reviewed to identify main themes and to extract knowledge gaps. Findings: The study found out that the influence of ICTs in learning cannot be dealt with in isolation. For technology to be effective, it must be availed to learners at the right time and place. There is need to be effective, it must be availed to learner’s proximity; that is in classrooms or supposed learning environment Recommendations: The study recommends that school management should focus on increasing their ICTs infrastructure by provision of computers, building computer laboratories and encouraging public-private partnership so as to help in internet connectivity and provision of basic infrastructure. Capacity building is an important initiative that helps in ensuring that the benefits that accrue from use of technology in education are maximized. Additionally, students should be provided with technical assistance to use ICTs in teaching and learning
{"title":"ROLE OF ETHICS IN PROMOTING ORGANIZATION PERFORMANCE","authors":"Peter Mwikonji","doi":"10.47941/JPR.654","DOIUrl":"https://doi.org/10.47941/JPR.654","url":null,"abstract":"Purpose: The potential benefits of ICT integration in learning in schools have been extensively discussed in the academic literature worldwide. In recent years globally, there has been rapid expansion in integration of ICT in primary school education. Countries has further put in place many initiatives to enhance the same. Integration of Information and Communication Technology (ICT) is a critical factor in ensuring improved quality education. Despite the many benefits that are known to be brought by integrating ICT in teaching and learning, studies have shown that integration remains low especially in primary schools. The general objective of the study was to establish the influence of information communication technology on child education \u0000Methodology: The paper used a desk study review methodology where relevant empirical literature was reviewed to identify main themes and to extract knowledge gaps. \u0000Findings: The study found out that the influence of ICTs in learning cannot be dealt with in isolation. For technology to be effective, it must be availed to learners at the right time and place. There is need to be effective, it must be availed to learner’s proximity; that is in classrooms or supposed learning environment \u0000Recommendations: The study recommends that school management should focus on increasing their ICTs infrastructure by provision of computers, building computer laboratories and encouraging public-private partnership so as to help in internet connectivity and provision of basic infrastructure. Capacity building is an important initiative that helps in ensuring that the benefits that accrue from use of technology in education are maximized. Additionally, students should be provided with technical assistance to use ICTs in teaching and learning","PeriodicalId":47737,"journal":{"name":"Journal of Public Relations Research","volume":"28 1","pages":""},"PeriodicalIF":3.4,"publicationDate":"2021-08-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90151922","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: Information communication and technology (ICT) has remained an innovation that has shifted attention from traditional working arrangement to a modern day of doing things in several organizations. The general objective of the study was to the study was to establish influence of integrated information communication technology on public education institution. Methodology: The paper used a desk study review methodology where relevant empirical literature was reviewed to identify main themes and to extract knowledge gaps. Findings: The study found out the use of ICT in schools, leads to educational and pedagogical outcomes which is useful to both the facilitators, teachers and the students. The use of ICT across educational institutions can promote collective, zealous and long-life learning, enhancing students’ enthusiasm, provide better convenience to information, enhance shared working resources, generating and deepen comprehension, and help learners reason and express communication creatively Recommendations: The study recommends that there should be more funding to particularly the public schools which are the most constrained, as well as all the others, so that the schools may afford to procure computer hardware, management software, and Internet connectivity which are critical in supporting management functions in the schools and also for the investments sustainability. Such funding will address the initial high cost of ICT infrastructure as well as the recurrent cost of maintenance and operations like hardware servicing, acquisition of requisite and updated software, printing and data
{"title":"INFLUENCE OF INTEGRATED INFORMATION COMMUNICATION TECHNOLOGY ON PUBLIC EDUCATION INSTITUTION","authors":"Janet Kibera","doi":"10.47941/jpr.639","DOIUrl":"https://doi.org/10.47941/jpr.639","url":null,"abstract":"Purpose: Information communication and technology (ICT) has remained an innovation that has shifted attention from traditional working arrangement to a modern day of doing things in several organizations. The general objective of the study was to the study was to establish influence of integrated information communication technology on public education institution. \u0000Methodology: The paper used a desk study review methodology where relevant empirical literature was reviewed to identify main themes and to extract knowledge gaps. \u0000Findings: The study found out the use of ICT in schools, leads to educational and pedagogical outcomes which is useful to both the facilitators, teachers and the students. The use of ICT across educational institutions can promote collective, zealous and long-life learning, enhancing students’ enthusiasm, provide better convenience to information, enhance shared working resources, generating and deepen comprehension, and help learners reason and express communication creatively \u0000Recommendations: The study recommends that there should be more funding to particularly the public schools which are the most constrained, as well as all the others, so that the schools may afford to procure computer hardware, management software, and Internet connectivity which are critical in supporting management functions in the schools and also for the investments sustainability. Such funding will address the initial high cost of ICT infrastructure as well as the recurrent cost of maintenance and operations like hardware servicing, acquisition of requisite and updated software, printing and data","PeriodicalId":47737,"journal":{"name":"Journal of Public Relations Research","volume":"19 1","pages":""},"PeriodicalIF":3.4,"publicationDate":"2021-08-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91081800","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: Globally, effective political engagement requires candid communication between the government and its citizens. More so, citizens have the right to express how they need to be governed. On government’s part, the need to develop trust among the public should be paramount. Government should always inform citizens what it is continually doing. Furthermore, public domains ought to reflect integrity and transparency. Such is achievable through communication on many of its activities. In the recent past, government utilized traditional media to convey information to the public. Popular avenues used included television, newspapers and radio. The general objective of the study was to establish the role of social media on community mobilization Methodology: The paper used a desk study review methodology where relevant empirical literature was reviewed to identify main themes and to extract knowledge gaps. Findings: The study found out that the adoption of social media as a means of communication between the government official’s community members has an enormous impact on community mobilization for security matters and other issues. Social media platforms have enabled quick sharing of information on Barraza. The social media platforms enable this community mobilization in a cost-efficient manner Although social media use offers enormous value in public relations, there is little evidence that social networking sites are used to inform and involve governmental public opinion agencies such as the public sector. Recommendations: The study recommends that public administrators to embrace social media platforms such as Facebook, Twitter and WhatsApp due to their responsiveness and lower costs in interacting with the public administrators and amongst themselves. The respective government agencies should create awareness among the public on the importance of using digital platforms to pass or receive information on security issues
{"title":"ROLE OF SOCIAL MEDIA ON COMMUNITY MOBILIZATION","authors":"Alex Njeru","doi":"10.47941/jpr.655","DOIUrl":"https://doi.org/10.47941/jpr.655","url":null,"abstract":"Purpose: Globally, effective political engagement requires candid communication between the government and its citizens. More so, citizens have the right to express how they need to be governed. On government’s part, the need to develop trust among the public should be paramount. Government should always inform citizens what it is continually doing. Furthermore, public domains ought to reflect integrity and transparency. Such is achievable through communication on many of its activities. In the recent past, government utilized traditional media to convey information to the public. Popular avenues used included television, newspapers and radio. The general objective of the study was to establish the role of social media on community mobilization \u0000Methodology: The paper used a desk study review methodology where relevant empirical literature was reviewed to identify main themes and to extract knowledge gaps. \u0000Findings: The study found out that the adoption of social media as a means of communication between the government official’s community members has an enormous impact on community mobilization for security matters and other issues. Social media platforms have enabled quick sharing of information on Barraza. The social media platforms enable this community mobilization in a cost-efficient manner Although social media use offers enormous value in public relations, there is little evidence that social networking sites are used to inform and involve governmental public opinion agencies such as the public sector. \u0000Recommendations: The study recommends that public administrators to embrace social media platforms such as Facebook, Twitter and WhatsApp due to their responsiveness and lower costs in interacting with the public administrators and amongst themselves. The respective government agencies should create awareness among the public on the importance of using digital platforms to pass or receive information on security issues","PeriodicalId":47737,"journal":{"name":"Journal of Public Relations Research","volume":"44 1","pages":""},"PeriodicalIF":3.4,"publicationDate":"2021-08-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78557931","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: Information communication and technology (ICT) has remained an innovation that has shifted attention from traditional working arrangement to a modern day of doing things in several organizations..The general objective of the study was to the study was to establish influence of integrated information communication technology on public education institution. Methodology: The paper used a desk study review methodology where relevant empirical literature was reviewed to identify main themes and to extract knowledge gaps. Findings: The study found out the use of ICT in schools, leads to educational and pedagogical outcomes which is useful to both the facilitators, teachers and the students. The use of ICT across educational institutions can promote collective, zealous and long-life learning, enhancing students’ enthusiasm, provide better convenience to information, enhance shared working resources, generating and deepen comprehension, and help learners reason and express communication creatively Recommendations: The study recommends that there should be more funding to particularly the public schools which are the most constrained, as well as all the others, so that the schools may afford to procure computer hardware, management software, and Internet connectivity which are critical in supporting management functions in the schools and also for the investments sustainability. Such funding will address the initial high cost of ICT infrastructure as well as the recurrent cost of maintenance and operations like hardware servicing, acquisition of requisite and updated software, printing and data
{"title":"INFLUENCE OF SOCIAL MEDIA IN POLITICAL AND TRIBAL CONFLICT IN KENYA","authors":"M. Njeri","doi":"10.47941/jpr.653","DOIUrl":"https://doi.org/10.47941/jpr.653","url":null,"abstract":"Purpose: Information communication and technology (ICT) has remained an innovation that has shifted attention from traditional working arrangement to a modern day of doing things in several organizations..The general objective of the study was to the study was to establish influence of integrated information communication technology on public education institution. \u0000Methodology: The paper used a desk study review methodology where relevant empirical literature was reviewed to identify main themes and to extract knowledge gaps. \u0000Findings: The study found out the use of ICT in schools, leads to educational and pedagogical outcomes which is useful to both the facilitators, teachers and the students. The use of ICT across educational institutions can promote collective, zealous and long-life learning, enhancing students’ enthusiasm, provide better convenience to information, enhance shared working resources, generating and deepen comprehension, and help learners reason and express communication creatively \u0000Recommendations: The study recommends that there should be more funding to particularly the public schools which are the most constrained, as well as all the others, so that the schools may afford to procure computer hardware, management software, and Internet connectivity which are critical in supporting management functions in the schools and also for the investments sustainability. Such funding will address the initial high cost of ICT infrastructure as well as the recurrent cost of maintenance and operations like hardware servicing, acquisition of requisite and updated software, printing and data","PeriodicalId":47737,"journal":{"name":"Journal of Public Relations Research","volume":"41 1","pages":""},"PeriodicalIF":3.4,"publicationDate":"2021-08-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78612035","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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