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“If Something Were to Happen”: Communicative Practices of Resilience in the Management of Work-Life Precarity “如果发生了什么事”:弹性在工作-生活不稳定性管理中的交际实践
IF 2.5 4区 管理学 Q2 COMMUNICATION Pub Date : 2022-09-01 DOI: 10.1177/08933189221121323
A. Golden, J. Jorgenson
A substantial body of literature considers the experience of precarious work in market economies. Only recently, however, have scholars of work begun to consider the impact of precarity in the workplace on work-life interrelationships. This study contributes to that research and expands its focus beyond the form of precarity represented by job insecurity to other forms of precarity that inhere in the management of work-life interrelationships for working families in industrialized nations. Taking a communication as constitutive of work-life interrelationships perspective, we identify four forms of precarity in middle class working mothers’ accounts of work-life, and then examine how these forms are communicatively managed through classed and gendered discursive and material/technological practices of resilience. Using Weick’s organizational sensemaking model, in particular his notion of “partial inclusion,” we discuss the implications that individuals’ practices of resilience to manage work-life precarity have for the individual-organization relationship among middle class working mothers.
大量文献考虑了市场经济中不稳定工作的经历。然而,直到最近,工作学者才开始考虑工作场所的不稳定对工作与生活相互关系的影响。这项研究有助于这项研究,并将其重点从工作不安全所代表的不稳定形式扩展到工业化国家工薪家庭工作与生活相互关系管理中存在的其他形式的不稳定。从沟通作为工作与生活相互关系的组成部分的角度来看,我们确定了中产阶级职业母亲对工作生活的描述中的四种不稳定形式,然后研究了如何通过分类和性别话语以及弹性的物质/技术实践来沟通管理这些形式。使用Weick的组织感知模型,特别是他的“部分包容”概念,我们讨论了个人管理工作生活不稳定的韧性实践对中产阶级职业母亲之间的个人-组织关系的影响。
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引用次数: 2
Counter-Narratives Mobilized by Deprived Communities Through Theatre Interventions: Deconstructing and Reframing Master Narratives 被剥夺社区通过戏剧干预动员的反叙事:对主叙事的解构与重构
IF 2.5 4区 管理学 Q2 COMMUNICATION Pub Date : 2022-08-19 DOI: 10.1177/08933189221121345
Fabio Prado Saldanha, Marlei Pozzebon, C. Mailhot, David Le Puil
Mise au Jeu is a Quebec-based social intervention organization that has been putting on forum theatre – in the Augusto Boal tradition of the theatre of the oppressed – for over 20 years. We investigate how such a non-profit organization creates spaces where members of a deprived communities can elaborate counter-narratives to deconstruct dominant narratives, thereby helping them to make sense of situations of oppression they are living and to act to promote social change. By unpacking counter-narrative strategies and their enabling mechanisms, our study contributes to the narrative tradition in two principal ways. First, while extending Deetz’s work on dominant narratives, we enrich existing understanding of the disruptive power of counter-narratives in situations of social exclusion by bringing to bear the theatrical principles and techniques of Augusto Boal, a missing voice in extant narrative literature. Second, we propose a reflexive discussion related to the political conceptualization of counter-narratives.
“巴黎人”是魁北克的一个社会干预组织,20多年来一直在上演论坛戏剧,这是奥古斯托·波尔(Augusto Boal)被压迫者戏剧的传统。我们研究了这样一个非营利组织如何创造空间,让贫困社区的成员可以精心设计反叙事来解构主流叙事,从而帮助他们理解他们所生活的压迫情况,并采取行动促进社会变革。通过揭示反叙事策略及其实现机制,我们的研究主要从两个方面对叙事传统做出了贡献。首先,在扩展Deetz关于主导叙事的工作的同时,我们通过引入奥古斯托·波尔的戏剧原则和技巧,丰富了对社会排斥情况下反叙事的破坏性力量的现有理解,奥古斯托·波尔是现存叙事文学中缺失的声音。其次,我们提出了与反叙事的政治概念化相关的反思性讨论。
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引用次数: 1
Brazilian White-Collar Employees’ Discourses of Meaningful Work and Calling 巴西白领员工的有意义工作话语与呼唤
IF 2.5 4区 管理学 Q2 COMMUNICATION Pub Date : 2022-08-15 DOI: 10.1177/08933189221121309
Gustavo S. D. Barreto, Patrice M. Buzzanell, C. M. Cipolla
The search for meaningfulness in work is considered a human need, resulting in growing communication and interdisciplinary scholarship. However, most studies are quantitative and situated in Western, developed nations with different discourses and materialities based on whether studies focus on economically mainstream or marginal, but symbolically significant, occupations. Our study explores Brazilian white-collar employees' accounts of meaningful work. Three themes emerged from interview data: being competent, being an explorer, and being a builder of a better world. Participants cast meaningful work as tensional processes within and across themes, reflecting characteristics of Brazilian middle classes and globalized discourses. As participants aspired to meaningful work, they experienced dysfunctional and corrupt work cultures, toxic workplace relationships, and shifts in their worldviews that deflated their sense of meaningfulness, resulting in reported psychological distancing, emotional distress, and turnover intentions. We encourage organizational communication researchers to take up the 2009 MCQ call for further studies in Brazil.
在工作中寻找有意义的东西被认为是人类的需要,这导致了越来越多的交流和跨学科学术。然而,大多数研究都是定量的,并且位于西方发达国家,这些国家有不同的话语和材料,基于研究是关注经济主流还是边缘但具有象征意义的职业。我们的研究探讨了巴西白领员工对有意义工作的描述。从采访数据中可以看出三个主题:胜任、成为探险家和成为一个更美好世界的建设者。参与者将有意义的作品视为主题内部和主题之间的张力过程,反映了巴西中产阶级和全球化话语的特点。当参与者渴望有意义的工作时,他们经历了功能失调和腐败的工作文化、有毒的工作关系,以及世界观的转变,这些都削弱了他们的意义感,导致了心理距离、情绪困扰和离职意图。我们鼓励组织沟通研究人员接受2009年MCQ的号召,在巴西进行进一步研究。
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引用次数: 4
Seedlings in the Corporate Forest: Communicating Benevolent Sexism in Dow Chemical’s First Internal Affirmative-Action Campaign 企业森林中的幼苗:在陶氏化学的第一次内部平权行动中传播善意的性别歧视
IF 2.5 4区 管理学 Q2 COMMUNICATION Pub Date : 2022-07-19 DOI: 10.1177/08933189221115748
Megan E. Cullinan, Kourtney Maison, Melissa M. Parks, Madison A. Krall, Emily Krebs, Benjamin W. Mann, Robin E. Jensen
Organizational affirmative-action programs have often failed to reach their goals, especially in the context of STEM professions and companies. Our study analyzes one of the first internal affirmative-action initiatives, Dow Chemical’s “Know More in ‘74” (KMi74) campaign, to explore discursive components that may play a role in this problem. An exploratory analysis of the campaign’s pamphlets revealed that KMi74 upheld a framework of benevolent sexism. In subsequent analysis, we found that KMi74 communicated benevolent sexism through appeals espousing: (a) vagueness via generalization and absurdity, (b) circularity via redundancy and buzzwords, and (c) disingenuity via bait and switch argumentation. We suggest, given the government’s public recognition of KMi74 as legislatively compliant, these appeals functioned historically as organizational scripts for inclusion initiatives in the years that followed, scripts that upheld (and continue to uphold) the law but not the changes in practice necessary for the achievement of meaningful inter-organizational opportunity and equity.
组织平权行动计划往往未能实现其目标,尤其是在STEM专业和公司的背景下。我们的研究分析了最早的内部平权行动之一,陶氏化学的“74年了解更多”(KMi74)运动,以探索可能在这个问题中发挥作用的话语成分。对该运动小册子的探索性分析表明,KMi74支持仁慈的性别歧视框架。在随后的分析中,我们发现KMi74通过支持以下内容的呼吁传达了善意的性别歧视:(a)通过概括和荒谬的模糊性,(b)通过冗余和流行语的循环性,以及(c)通过诱饵和切换论证的虚伪性。我们建议,鉴于政府公开承认KMi74在立法上是合规的,这些呼吁在历史上一直是随后几年包容性倡议的组织脚本,这些脚本支持(并继续支持)法律,但不是实现有意义的组织间机会和公平所需的实践变化。
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引用次数: 0
“Tearing the Fabric” or “Weaving the Tapestry”? A Discursive Resources Approach to Identity-Implicating Organizational Events "撕布"还是"织锦" ?身份暗示组织事件的话语资源研究
IF 2.5 4区 管理学 Q2 COMMUNICATION Pub Date : 2022-07-02 DOI: 10.1177/08933189221111911
Mathew L. Sheep, Alexandra Rheinhardt, E. Hollensbe, Glen E. Kreiner
How do organizational members discursively construct large-scale organizational events that have identity implications? Whereas previous studies have focused primarily on collectively construed organizational identity threats and, to a lesser degree, identity opportunities, we move beyond past work to examine how individual members construct a single organizational event in divergent and more nuanced ways. Taking a discursive resources approach to members’ discourse in response to a watershed event in the Episcopal Church, we find that members engage in organizational identity work processes as a means of constructing an identity-implicating event. Through their identity work, which involves the construction of (in)coherence among an organization’s multiple identities, members construct an event as aligned with some organizational identities yet misaligned with others. Our study has implications for research on organizational identity and identity work, organizational events, and discursive resources.
组织成员如何话语建构具有身份暗示的大型组织事件?鉴于之前的研究主要关注集体解释的组织身份威胁,以及在较小程度上关注身份机会,我们超越了过去的工作,研究个体成员如何以不同和更细微的方式构建单个组织事件。采用话语资源方法来研究圣公会成员对一个分水岭事件的话语反应,我们发现成员参与组织身份工作过程是构建身份暗示事件的一种手段。通过他们的身份认同工作,包括在组织的多个身份之间构建一致性,成员构建一个与某些组织身份一致但与其他组织身份不一致的事件。本研究对组织认同与认同工作、组织事件和话语资源的研究具有启示意义。
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引用次数: 0
Learning From the Diverse Perspectives and Voice of Newcomers: A Contingency Model 从新来者的不同视角和声音中学习:一个偶然性模型
IF 2.5 4区 管理学 Q2 COMMUNICATION Pub Date : 2022-07-01 DOI: 10.1177/08933189221112048
M. Zhan
New organizational members can be an essential source to work teams. Yet, it is unclear whether teams can leverage newcomers’ distinct backgrounds, knowledge, and expertise through communicative processes to improve team effectiveness. This study develops and tests a theoretical account of the efficacy of newcomer communicative behavior for boosting team effectiveness. In doing so, this study specified the circumstances in which a positive relationship between the two is likely to occur. Results (N =160 teams) showed that newcomer voices’ positive influence on post-entry team performance was contingent upon individual-, team-, and organization-level boundary conditions, including age dissimilarity, team adaptability, and competitive intensity.
新的组织成员可以成为工作团队的重要来源。然而,团队是否能够通过沟通过程来利用新人不同的背景、知识和专长来提高团队效率尚不清楚。本研究发展并检验了新员工沟通行为对提升团队效能的理论解释。在这样做的过程中,这项研究明确了两者之间可能出现积极关系的情况。结果(N =160个团队)显示,新人声音对入职后团队绩效的正向影响取决于个人、团队和组织层面的边界条件,包括年龄差异、团队适应性和竞争强度。
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引用次数: 0
Agribusiness Organizing in the Philippine South: The Intertextual Power Play of Weather and Market Agencies 菲律宾南部的农业企业组织:天气和市场机构的相互权力游戏
IF 2.5 4区 管理学 Q2 COMMUNICATION Pub Date : 2022-06-29 DOI: 10.1177/08933189221111909
Crina E. Tañongon
This paper shows how an agribusiness in a remote agrarian village in the Philippines has been organized in traditional ways amid technological advancements and the free market. The paper draws on the Montreal School’s CCO approach, which holds that organizing begins at the level of interaction and that nonhumans make a difference in social formation. Through analyzing the text exchanges between farm actors, the paper surfaces the agencies of the most ventriloquized agricultural actants within their talks. Imagined in Bakhtin’s dialogical world, multiple voices were made to interplay across time and space creating tensions, on one hand, and facilitating the assimilation of similar qualities of ideologically differing voices, on the other. This paper stresses that the ideological difference of interplaying voices can be blurred in the process of assimilation or in the constitution of an organization. The “intertextual play of power” of multiple voices offers a postcolonial perspective in examining power in organization studies.
本文展示了菲律宾一个偏远农村的农业企业如何在技术进步和自由市场的背景下以传统方式组织起来。这篇论文借鉴了蒙特利尔学派的CCO方法,该方法认为组织始于互动层面,非人类对社会形成产生了影响。本文通过对农业演员文本交流的分析,揭示了最具腹语性的农业演员在对话中的中介作用。在巴赫金的对话世界中,多种声音在时间和空间上相互作用,一方面创造了紧张,另一方面促进了意识形态不同声音的相似品质的同化。本文强调相互作用的声音的意识形态差异可以在同化过程中或在组织的构成中被模糊。多种声音的“权力互文游戏”为组织研究中的权力提供了一个后殖民视角。
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引用次数: 0
Facing Adversity Together: Toward a Genre of Organization- Stakeholder Resilience Discourse 共同面对逆境:组织-利益相关者弹性话语的一种类型
IF 2.5 4区 管理学 Q2 COMMUNICATION Pub Date : 2022-06-29 DOI: 10.1177/08933189221112045
L. Anderson, Ashley Jones-Bodie
Organizations, such as universities, face a variety of adversities, challenges, or disruptions that call for resilience to be enacted. Resilience is an important communicative process that relies on organizations and their stakeholders to collaboratively make sense of and respond to a given adversity, such as the COVID-19 pandemic. In order to identify the shared characteristics that organizations use in their communication surrounding adversity, we completed a genre analysis of the messages created by Big 10 Universities to welcome stakeholders to the 2020–2021 academic year. Through our analysis we uncovered commonalities that make organization-stakeholder resilience discourse distinct—(1) defining a shared relationship, (2) detailing steps to regain a sense of normalcy, and (3) describing the outcome of enacting resilience. Based on these findings, we propose a genre of organization-stakeholder resilience by highlighting the role of communication in cultivating resilience through the emphasis on discursive relationships that exist between organizations and stakeholders.
大学等组织面临着各种逆境、挑战或干扰,需要制定应变能力。复原力是一个重要的沟通过程,它依赖于组织及其利益相关者共同理解和应对特定的逆境,如新冠肺炎大流行。为了确定组织在逆境沟通中使用的共同特征,我们对十大大学为欢迎利益相关者参加2020-2021学年而创建的信息进行了类型分析。通过我们的分析,我们发现了使组织利益相关者恢复力话语与众不同的共性——(1)定义共享关系,(2)详细说明恢复正常感的步骤,以及(3)描述制定恢复力的结果。基于这些发现,我们提出了一种组织利益相关者韧性类型,通过强调组织和利益相关者之间存在的话语关系,强调沟通在培养韧性中的作用。
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引用次数: 0
A Configurational Approach to Attracting Participation in Crowdsourcing Social Innovation: The Case of Openideo 吸引参与众包社会创新的配置方法:以openvideo为例
IF 2.5 4区 管理学 Q2 COMMUNICATION Pub Date : 2022-06-16 DOI: 10.1177/08933189221108360
Rong Wang, Bingwei Chen
Crowdsourcing social innovation refers to utilization of crowdsourcing to solve social issues. It faces two organizational communication challenges to attract contributions: the public’s short attention span and concerns about a project’s feasibility. Guided by configurational thinking, we combine agenda setting theory and signaling theory to explore how combinations of four factors—media coverage, project duration, number of partners, and cross-sectoral partnership—can complement or substitute for one another to explain high and low crowd contributions solicited. With 53 cases from Openideo.com, we employ a fuzzy-set qualitative comparative analysis to identify two pathways to high contributions and two pathways resulting in low contributions. Implications on how organizations may design their crowdsourcing projects to attract more contributions are provided.
众包社会创新是指利用众包解决社会问题。吸引捐款面临两个组织沟通挑战:公众注意力持续时间短和对项目可行性的担忧。在配置思维的指导下,我们将议程设置理论和信号理论相结合,探索媒体报道、项目持续时间、合作伙伴数量和跨部门伙伴关系这四个因素的组合如何相互补充或替代,以解释所征集的高和低人群贡献。在Openideo.com的53例病例中,我们采用模糊集定性比较分析来确定两种导致高贡献的途径和两种导致低贡献的途径。提供了组织如何设计众包项目以吸引更多捐款的启示。
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引用次数: 0
“Death Threats don’t Just Affect You, They Affect Your Family”: Investigating the Impact of Whistleblowing on Family Identity “死亡威胁不仅影响你,还影响你的家人”:调查告密对家庭身份的影响
IF 2.5 4区 管理学 Q2 COMMUNICATION Pub Date : 2022-06-13 DOI: 10.1177/08933189221108349
Brian K. Richardson
Organizational whistleblowers routinely encounter retaliation such as job loss, ostracism, intimidation, and death threats which can impact their “master status,” or core identity. Questions remain about whether whistleblowing experiences can “spill over” into homes, affecting family identities. This study aimed to understand how spillover related to whistleblowing affected family identity, and to identify communicative factors which influenced family identity (re)construction. Thirty one individuals, including 15 whistleblowers and 16 family members of whistleblowers, were interviewed for this study. Data analysis revealed three family identities emerged from whistleblowing experiences: affirmed families, wounded families, and fragmented families. Social support processes and boundary management played key roles in family identity (re)construction. These findings engender theoretical implications for effective negotiation of work-home spillover and social support processes, whistleblowing models, and whistleblowing policies’ impacts on families. Specifically, findings indicate boundary negotiation that facilitate matching levels of social support was integral to maintaining healthy family identities.
组织中的举报人经常会遭遇诸如失业、排斥、恐吓和死亡威胁等报复,这些都会影响到他们的“主人地位”或核心身份。举报人的经历是否会“外溢”到家中,影响到家庭身份,这个问题仍然存在。本研究旨在了解与举报相关的外溢效应如何影响家庭认同,并找出影响家庭认同(再)建构的沟通因素。本研究共采访了31个人,其中包括15名举报人和16名举报人的家庭成员。数据分析显示,举报经历产生了三种家庭身份:肯定家庭、受伤家庭和破碎家庭。社会支持过程和边界管理在家庭认同(再)建构中起关键作用。这些发现对工作家庭溢出效应和社会支持过程的有效谈判、举报模式以及举报政策对家庭的影响具有理论意义。具体而言,研究结果表明,促进匹配社会支持水平的边界谈判对于维持健康的家庭身份是不可或缺的。
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引用次数: 1
期刊
Management Communication Quarterly
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