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Learning From the Diverse Perspectives and Voice of Newcomers: A Contingency Model 从新来者的不同视角和声音中学习:一个偶然性模型
IF 2.5 4区 管理学 Q1 Social Sciences Pub Date : 2022-07-01 DOI: 10.1177/08933189221112048
M. Zhan
New organizational members can be an essential source to work teams. Yet, it is unclear whether teams can leverage newcomers’ distinct backgrounds, knowledge, and expertise through communicative processes to improve team effectiveness. This study develops and tests a theoretical account of the efficacy of newcomer communicative behavior for boosting team effectiveness. In doing so, this study specified the circumstances in which a positive relationship between the two is likely to occur. Results (N =160 teams) showed that newcomer voices’ positive influence on post-entry team performance was contingent upon individual-, team-, and organization-level boundary conditions, including age dissimilarity, team adaptability, and competitive intensity.
新的组织成员可以成为工作团队的重要来源。然而,团队是否能够通过沟通过程来利用新人不同的背景、知识和专长来提高团队效率尚不清楚。本研究发展并检验了新员工沟通行为对提升团队效能的理论解释。在这样做的过程中,这项研究明确了两者之间可能出现积极关系的情况。结果(N =160个团队)显示,新人声音对入职后团队绩效的正向影响取决于个人、团队和组织层面的边界条件,包括年龄差异、团队适应性和竞争强度。
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引用次数: 0
Agribusiness Organizing in the Philippine South: The Intertextual Power Play of Weather and Market Agencies 菲律宾南部的农业企业组织:天气和市场机构的相互权力游戏
IF 2.5 4区 管理学 Q1 Social Sciences Pub Date : 2022-06-29 DOI: 10.1177/08933189221111909
Crina E. Tañongon
This paper shows how an agribusiness in a remote agrarian village in the Philippines has been organized in traditional ways amid technological advancements and the free market. The paper draws on the Montreal School’s CCO approach, which holds that organizing begins at the level of interaction and that nonhumans make a difference in social formation. Through analyzing the text exchanges between farm actors, the paper surfaces the agencies of the most ventriloquized agricultural actants within their talks. Imagined in Bakhtin’s dialogical world, multiple voices were made to interplay across time and space creating tensions, on one hand, and facilitating the assimilation of similar qualities of ideologically differing voices, on the other. This paper stresses that the ideological difference of interplaying voices can be blurred in the process of assimilation or in the constitution of an organization. The “intertextual play of power” of multiple voices offers a postcolonial perspective in examining power in organization studies.
本文展示了菲律宾一个偏远农村的农业企业如何在技术进步和自由市场的背景下以传统方式组织起来。这篇论文借鉴了蒙特利尔学派的CCO方法,该方法认为组织始于互动层面,非人类对社会形成产生了影响。本文通过对农业演员文本交流的分析,揭示了最具腹语性的农业演员在对话中的中介作用。在巴赫金的对话世界中,多种声音在时间和空间上相互作用,一方面创造了紧张,另一方面促进了意识形态不同声音的相似品质的同化。本文强调相互作用的声音的意识形态差异可以在同化过程中或在组织的构成中被模糊。多种声音的“权力互文游戏”为组织研究中的权力提供了一个后殖民视角。
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引用次数: 0
Facing Adversity Together: Toward a Genre of Organization- Stakeholder Resilience Discourse 共同面对逆境:组织-利益相关者弹性话语的一种类型
IF 2.5 4区 管理学 Q1 Social Sciences Pub Date : 2022-06-29 DOI: 10.1177/08933189221112045
L. Anderson, Ashley Jones-Bodie
Organizations, such as universities, face a variety of adversities, challenges, or disruptions that call for resilience to be enacted. Resilience is an important communicative process that relies on organizations and their stakeholders to collaboratively make sense of and respond to a given adversity, such as the COVID-19 pandemic. In order to identify the shared characteristics that organizations use in their communication surrounding adversity, we completed a genre analysis of the messages created by Big 10 Universities to welcome stakeholders to the 2020–2021 academic year. Through our analysis we uncovered commonalities that make organization-stakeholder resilience discourse distinct—(1) defining a shared relationship, (2) detailing steps to regain a sense of normalcy, and (3) describing the outcome of enacting resilience. Based on these findings, we propose a genre of organization-stakeholder resilience by highlighting the role of communication in cultivating resilience through the emphasis on discursive relationships that exist between organizations and stakeholders.
大学等组织面临着各种逆境、挑战或干扰,需要制定应变能力。复原力是一个重要的沟通过程,它依赖于组织及其利益相关者共同理解和应对特定的逆境,如新冠肺炎大流行。为了确定组织在逆境沟通中使用的共同特征,我们对十大大学为欢迎利益相关者参加2020-2021学年而创建的信息进行了类型分析。通过我们的分析,我们发现了使组织利益相关者恢复力话语与众不同的共性——(1)定义共享关系,(2)详细说明恢复正常感的步骤,以及(3)描述制定恢复力的结果。基于这些发现,我们提出了一种组织利益相关者韧性类型,通过强调组织和利益相关者之间存在的话语关系,强调沟通在培养韧性中的作用。
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引用次数: 0
A Configurational Approach to Attracting Participation in Crowdsourcing Social Innovation: The Case of Openideo 吸引参与众包社会创新的配置方法:以openvideo为例
IF 2.5 4区 管理学 Q1 Social Sciences Pub Date : 2022-06-16 DOI: 10.1177/08933189221108360
Rong Wang, Bingwei Chen
Crowdsourcing social innovation refers to utilization of crowdsourcing to solve social issues. It faces two organizational communication challenges to attract contributions: the public’s short attention span and concerns about a project’s feasibility. Guided by configurational thinking, we combine agenda setting theory and signaling theory to explore how combinations of four factors—media coverage, project duration, number of partners, and cross-sectoral partnership—can complement or substitute for one another to explain high and low crowd contributions solicited. With 53 cases from Openideo.com, we employ a fuzzy-set qualitative comparative analysis to identify two pathways to high contributions and two pathways resulting in low contributions. Implications on how organizations may design their crowdsourcing projects to attract more contributions are provided.
众包社会创新是指利用众包解决社会问题。吸引捐款面临两个组织沟通挑战:公众注意力持续时间短和对项目可行性的担忧。在配置思维的指导下,我们将议程设置理论和信号理论相结合,探索媒体报道、项目持续时间、合作伙伴数量和跨部门伙伴关系这四个因素的组合如何相互补充或替代,以解释所征集的高和低人群贡献。在Openideo.com的53例病例中,我们采用模糊集定性比较分析来确定两种导致高贡献的途径和两种导致低贡献的途径。提供了组织如何设计众包项目以吸引更多捐款的启示。
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引用次数: 0
“Death Threats don’t Just Affect You, They Affect Your Family”: Investigating the Impact of Whistleblowing on Family Identity “死亡威胁不仅影响你,还影响你的家人”:调查告密对家庭身份的影响
IF 2.5 4区 管理学 Q1 Social Sciences Pub Date : 2022-06-13 DOI: 10.1177/08933189221108349
Brian K. Richardson
Organizational whistleblowers routinely encounter retaliation such as job loss, ostracism, intimidation, and death threats which can impact their “master status,” or core identity. Questions remain about whether whistleblowing experiences can “spill over” into homes, affecting family identities. This study aimed to understand how spillover related to whistleblowing affected family identity, and to identify communicative factors which influenced family identity (re)construction. Thirty one individuals, including 15 whistleblowers and 16 family members of whistleblowers, were interviewed for this study. Data analysis revealed three family identities emerged from whistleblowing experiences: affirmed families, wounded families, and fragmented families. Social support processes and boundary management played key roles in family identity (re)construction. These findings engender theoretical implications for effective negotiation of work-home spillover and social support processes, whistleblowing models, and whistleblowing policies’ impacts on families. Specifically, findings indicate boundary negotiation that facilitate matching levels of social support was integral to maintaining healthy family identities.
组织中的举报人经常会遭遇诸如失业、排斥、恐吓和死亡威胁等报复,这些都会影响到他们的“主人地位”或核心身份。举报人的经历是否会“外溢”到家中,影响到家庭身份,这个问题仍然存在。本研究旨在了解与举报相关的外溢效应如何影响家庭认同,并找出影响家庭认同(再)建构的沟通因素。本研究共采访了31个人,其中包括15名举报人和16名举报人的家庭成员。数据分析显示,举报经历产生了三种家庭身份:肯定家庭、受伤家庭和破碎家庭。社会支持过程和边界管理在家庭认同(再)建构中起关键作用。这些发现对工作家庭溢出效应和社会支持过程的有效谈判、举报模式以及举报政策对家庭的影响具有理论意义。具体而言,研究结果表明,促进匹配社会支持水平的边界谈判对于维持健康的家庭身份是不可或缺的。
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引用次数: 1
Publics’ Views of Corporate Social Advocacy Initiatives: Exploring Prior Issue Stance, Attitude Toward a Company, and News Credibility 公众对企业社会倡导活动的看法:探索先前的问题立场、对公司的态度和新闻可信度
IF 2.5 4区 管理学 Q1 Social Sciences Pub Date : 2022-06-02 DOI: 10.1177/08933189221105808
Sun Young Lee, Sungwon Chung
Corporate social advocacy (CSA) has emerged to promote change on social issues in response to publics’ expectations and demands, but how different publics might respond to CSA differently is little understood. Grounded in Du et al.’s (2010) corporate social responsibility (CSR) communication framework, social judgment theory (SJT), and the elaboration likelihood model (ELM), we conducted an online survey (N = 505) to examine whether publics perceived CSA differently depending on their existing stance on an issue and whether the existing stance interacted with their attitude toward the company and news credibility. The results showed that individuals’ reaction to the CSA differed in light of their existing stance on an issue. Furthermore, when an individual's stance was undecided, attitude toward the company and news credibility were significantly related to change in issue stance, attitude toward the CSA campaign, and skepticism toward the company’s motives. We discuss the theoretical and practical implications.
企业社会倡导(CSA)的出现是为了促进社会问题的变革,以回应公众的期望和需求,但人们对不同的公众如何以不同的方式回应CSA知之甚少。基于杜等人(2010)的企业社会责任(CSR)沟通框架、社会判断理论(SJT)和精化可能性模型(ELM),我们进行了一项在线调查(N=505),以调查公众对CSA的看法是否因其对某个问题的现有立场而有所不同,以及现有立场是否与他们对公司的态度和新闻可信度相互作用。结果显示,个人对CSA的反应因其在某一问题上的现有立场而异。此外,当个人的立场尚未确定时,对公司的态度和新闻可信度与问题立场的变化、对CSA活动的态度以及对公司动机的怀疑显著相关。我们讨论了其理论和实践意义。
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引用次数: 4
Navigating Water Cooler Talks Without the Water Cooler: Uncertainty and Information Seeking During Remote Socialization 导航饮水机谈话没有饮水机:不确定性和信息寻求在远程社会化
IF 2.5 4区 管理学 Q1 Social Sciences Pub Date : 2022-05-30 DOI: 10.1177/08933189221105916
Dajung Woo, Camille G. Endacott, Karen K. Myers
Research on newcomer uncertainty and information seeking behaviors has largely assumed that newcomers could interact with and observe others in physical work settings. This study examined how organizational newcomers sought information during the early stages of the COVID-19 pandemic without such possibility. Drawing on in-depth interviews with 30 individuals who began jobs remotely between February and November 2020, we uncovered three major areas of uncertainty: workplace relationships, task/role performance, and organizational norms. Our findings demonstrate how these newcomers managed the uncertainties through six information seeking tactics: organizing virtual small talks; initiating unsanctioned in-person meetings; asking overt and targeted questions; utilizing digital repositories; unintentional limit testing; and anticipating future information seeking. We discuss implications for remote newcomer socialization and provide propositions for future research.
对新人的不确定性和信息寻求行为的研究在很大程度上假设新人可以在体力工作环境中与他人互动和观察他人。这项研究考察了组织新成员在新冠肺炎大流行的早期阶段如何在没有这种可能性的情况下寻求信息。通过对2020年2月至11月期间远程开始工作的30人的深入采访,我们发现了三个主要的不确定性领域:工作场所关系、任务/角色表现和组织规范。我们的研究结果表明,这些新来者是如何通过六种信息寻求策略来应对不确定性的:组织虚拟小型会谈;发起未经批准的面对面会议;提出公开和有针对性的问题;利用数字存储库;非故意极限试验;以及预期未来的信息寻求。我们讨论了对远程新人社会化的影响,并为未来的研究提供了建议。
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引用次数: 7
Decolonizing Organizational Communication 去殖民化组织沟通
IF 2.5 4区 管理学 Q1 Social Sciences Pub Date : 2022-05-28 DOI: 10.1177/08933189221090255
Mahuya Pal, Heewon Kim, K. Harris, Ziyu Long, Jasmine R. Linabary, Elizabeth Wilhoit Larson, Peter R. Jensen, Angela N. Gist-Mackey, Jamie McDonald, Beatriz Nieto-Fernandez, Jing Jiang, Smita Misra, Sarah E. Dempsey
The ideas of this forum germinated at the Organizational Communication Division’s pre-conference at the 106th annual convention of the National Communication Association (NCA) in 2020. A group of scholar-teachers, committed to addressing various critical social issues, came together to challenge dominant ideas, paradigms, and structures within and beyond organizational communication. We engaged with decolonization and social justice as an ongoing project that cultivates scholarship, pedagogy, and public engagement. Our discussions left us with a sense of urgency and inspiration to work substantively toward thinking differently about organizational communication. Our goal in this forum is to present the collective as a sharp provocation to decenter the spaces of theorizing and pedagogical practices in organizational communication and beyond.
这个论坛的想法是在2020年全国传播协会(NCA)第106届年会的组织传播部的会前会议上萌发的。一群致力于解决各种关键社会问题的学者教师聚集在一起,挑战组织沟通内外的主导思想、范式和结构。我们将非殖民化和社会正义作为一个持续的项目,培养学术、教学和公众参与。我们的讨论给了我们一种紧迫感和灵感,让我们从本质上思考组织沟通的不同之处。我们在这个论坛上的目标是将集体作为一种尖锐的挑衅来呈现,以分散组织沟通和其他领域的理论和教学实践的空间。
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引用次数: 3
Workplace Bullying in Academia: A Conditional Process Model 学术界的职场欺凌:一个条件过程模型
IF 2.5 4区 管理学 Q1 Social Sciences Pub Date : 2022-05-20 DOI: 10.1177/08933189221103625
Alan K. Goodboy, Matthew M. Martin, C. Mills, Cathlin V. Clark-Gordon
Guided by the job demand-control-support model of workplace strain, this study tested a theoretical model of academic work environments to explain workplace bullying in academia. College professors (N = 503) completed a questionnaire about working in academia and experiencing bullying at work. Results of a conditional process analysis revealed that psychological job demands affected workplace bullying incidents directly, and indirectly through increased occupational stress; however, the mediated effect depended on how supportive the supervisor was and how much control professors had over their job duties (moderated moderated mediation). In departments where supervisors provided low to average social support to faculty, the indirect effect on bullying was weakened when professors had more decision authority over how they completed their job demands (moderated mediation). However, in departments where supervisors were highly supportive, there was no indirect effect of demands on workplace bullying through stress, despite how much or little decision authority professors had in doing their jobs (no moderated mediation). These findings speak to the importance of appointing a chairperson who will encourage professors’ autonomy in completing their work, and, more crucially, provide social support to discourage faculty bullying in response to job stressors.
本研究以工作压力的工作需求-控制-支持模型为指导,检验了学术工作环境的理论模型来解释学术界的职场欺凌。大学教授(N = 503)完成了一份关于在学术界工作和在工作中遭受欺凌的问卷。条件过程分析结果表明,心理工作需求直接影响职场欺凌事件,并通过增加职业压力间接影响职场欺凌事件;然而,中介效应取决于导师的支持程度和教授对其工作职责的控制程度(有调节的有调节的中介)。在主管向教师提供低至平均水平的社会支持的院系中,当教授对如何完成工作要求有更多的决策权时,对欺凌的间接影响被削弱(调节调解)。然而,在主管高度支持的部门,要求通过压力对工作场所欺凌没有间接影响,尽管教授在工作中有多少决策权(没有适度的调解)。这些发现说明了任命一位主席的重要性,他将鼓励教授自主完成工作,更重要的是,提供社会支持,以阻止教师因工作压力而欺凌他人。
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引用次数: 0
Suzhi, Guanxi, and the Abject Body: Nonhuman Agents of Paradox that Perform Identity Work Together With Chinese Women Political Leaders 素知、关系与卑下的身体:与中国女性政治领袖一起进行身份认同工作的非人类悖论代理
IF 2.5 4区 管理学 Q1 Social Sciences Pub Date : 2022-05-16 DOI: 10.1177/08933189221095615
Zhenyu Tian
Governmental politics in China continue to be a male-dominated arena such that Chinese women political leaders often carefully perform contested gender and occupational identities to negotiate a work-body (mis)alignment. Turning to sociomateriality, this study examines how gender and organizational paradox comes to matter as Chinese women negotiate the occupational identity of political leaders. The study simultaneously explores the types of identity work women leaders perform and the nonhuman actors they routinely encounter while working to make boundaries that outline the identity of political leaders. A thematic narrative analysis reveals the following: Suzhi work(s), guanxi work(s), and abject body work(s). Participants perform identity work constitutive of the masculine shapes/bodies of political suzhi and guanxi, while forming the abject body of a symbolic woman. Meanwhile, these bodies serve as working actors that move and touch participants in paradoxical ways.
中国的政府政治仍然是一个男性主导的舞台,因此中国女性政治领导人经常谨慎地表现出有争议的性别和职业身份,以协商工作机构(错误)的结盟。转向社会物质性,本研究考察了在中国女性协商政治领导人的职业身份时,性别和组织悖论是如何产生的。这项研究同时探讨了女性领导人所做的身份工作的类型,以及她们在努力划定政治领导人身份界限时经常遇到的非人类行为者。通过主题叙事分析,可以发现:苏芝作品、关系作品、下体作品。参与者进行由政治素芝和关系的男性形状/身体组成的身份工作,同时形成象征性女性的卑鄙身体。与此同时,这些机构充当着以矛盾的方式移动和接触参与者的工作角色。
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引用次数: 0
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Management Communication Quarterly
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