Pub Date : 2023-11-18DOI: 10.1177/00472875231209493
Yaoqi Li, Qiaoqiao Deng, Fei Peng, Mang He
Wellness tourism is a significant way to improve physical, psychological, and spiritual aspects. However, an appropriate scale for measuring the wellness tourism experience in academic research remains lacking. Most existing research had measured wellness tourism experience using full or part of the well-established tourism experience scales, ignoring the unique context of wellness tourism. Considering these issues, this paper first clarifies the essential connotations of the wellness tourism experience. Then, following the scale development process (literature review, content analysis, expert scoring, and two rounds of large-scale questionnaire surveys), this paper proposes the wellness tourism experience as a multidimensional construct comprising three dimensions, including “regain health,” “escape from stress” and “discover oneself.” This study provides a scientific and reliable measurement tool for further exploration of the antecedents and consequences of the wellness tourism experience.
{"title":"Development and Verification of the Wellness Tourism Experience Scale","authors":"Yaoqi Li, Qiaoqiao Deng, Fei Peng, Mang He","doi":"10.1177/00472875231209493","DOIUrl":"https://doi.org/10.1177/00472875231209493","url":null,"abstract":"Wellness tourism is a significant way to improve physical, psychological, and spiritual aspects. However, an appropriate scale for measuring the wellness tourism experience in academic research remains lacking. Most existing research had measured wellness tourism experience using full or part of the well-established tourism experience scales, ignoring the unique context of wellness tourism. Considering these issues, this paper first clarifies the essential connotations of the wellness tourism experience. Then, following the scale development process (literature review, content analysis, expert scoring, and two rounds of large-scale questionnaire surveys), this paper proposes the wellness tourism experience as a multidimensional construct comprising three dimensions, including “regain health,” “escape from stress” and “discover oneself.” This study provides a scientific and reliable measurement tool for further exploration of the antecedents and consequences of the wellness tourism experience.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":"10 3","pages":""},"PeriodicalIF":8.9,"publicationDate":"2023-11-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139261494","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-15DOI: 10.1177/00472875231209981
Panpan Sun, Zhibin Lin, Chunfa Chen
This study investigates the evolution of a multi-destination tourism innovation network, focusing on the city destination as the unit of analysis. We analyzed a 21-year panel dataset of China’s Yangtze River Delta’s tourism innovation network. Results show that the network has evolved from simplicity and looseness to complexity and compactness. Geographical proximity, differences in tourism development foundations, research institutes, and research investments have a positive impact on network evolution, while economic and technological differences exert a negative influence, albeit with varying degrees of impact at different stages. Notably, the convergence of regional economies emerges as a critical driver of network connections. The study broadens the scope of tourism innovation research from a macro perspective. Findings suggest that developed cities should lead regional tourism innovation, promote openness, and engage with less-developed cities, while local governments within the network should support coordinated growth and invest in inter-city transportation and developing tourism resources.
{"title":"Unlocking Potential: Macro Insights Into the Evolution of a Multi-Destination Tourism Innovation Network","authors":"Panpan Sun, Zhibin Lin, Chunfa Chen","doi":"10.1177/00472875231209981","DOIUrl":"https://doi.org/10.1177/00472875231209981","url":null,"abstract":"This study investigates the evolution of a multi-destination tourism innovation network, focusing on the city destination as the unit of analysis. We analyzed a 21-year panel dataset of China’s Yangtze River Delta’s tourism innovation network. Results show that the network has evolved from simplicity and looseness to complexity and compactness. Geographical proximity, differences in tourism development foundations, research institutes, and research investments have a positive impact on network evolution, while economic and technological differences exert a negative influence, albeit with varying degrees of impact at different stages. Notably, the convergence of regional economies emerges as a critical driver of network connections. The study broadens the scope of tourism innovation research from a macro perspective. Findings suggest that developed cities should lead regional tourism innovation, promote openness, and engage with less-developed cities, while local governments within the network should support coordinated growth and invest in inter-city transportation and developing tourism resources.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":"11 5","pages":""},"PeriodicalIF":8.9,"publicationDate":"2023-11-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139274072","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-15DOI: 10.1177/00472875231206546
Danni Sun, I. Wong, G. Huang, Jong-Hyeong Kim, Matthew Tingchi Liu
What is destination cultural capital, and what is its role in tourism? The present inquiry addressed these questions by examining a mediated relationship among perceived destination cultural capital, impression in memory, brand love, enjoyable reminiscence, and revisit intention based on cultural capital theory and mental time travel perspective. It further draws on shattered assumptions theory to underscore the boundary conditions of COVID-19 worries and meaning in life. By undertaking three empirical studies, this investigation offers a mechanism that explains how reminiscences of past travel memories could galvanize interest in future voyages during the new normal. This inquiry broadens the scope of cultural capital in tourism scholarship and identifies its role in tourists’ beliefs through a cognitive–affective moderated dyadic process. It enriches the literature by providing a theoretical synthesis of the shattered assumptions and cultural capital perspectives, one that links mental time and corporeal travel.
{"title":"From Savoring Past Trips to Craving Future Journeys: The Role of Destination Cultural Capital and Enjoyable Reminiscence","authors":"Danni Sun, I. Wong, G. Huang, Jong-Hyeong Kim, Matthew Tingchi Liu","doi":"10.1177/00472875231206546","DOIUrl":"https://doi.org/10.1177/00472875231206546","url":null,"abstract":"What is destination cultural capital, and what is its role in tourism? The present inquiry addressed these questions by examining a mediated relationship among perceived destination cultural capital, impression in memory, brand love, enjoyable reminiscence, and revisit intention based on cultural capital theory and mental time travel perspective. It further draws on shattered assumptions theory to underscore the boundary conditions of COVID-19 worries and meaning in life. By undertaking three empirical studies, this investigation offers a mechanism that explains how reminiscences of past travel memories could galvanize interest in future voyages during the new normal. This inquiry broadens the scope of cultural capital in tourism scholarship and identifies its role in tourists’ beliefs through a cognitive–affective moderated dyadic process. It enriches the literature by providing a theoretical synthesis of the shattered assumptions and cultural capital perspectives, one that links mental time and corporeal travel.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":"91 5","pages":""},"PeriodicalIF":8.9,"publicationDate":"2023-11-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139273640","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-14DOI: 10.1177/00472875231209978
Angie Yeonsook Im, Dae-Young Kim
Disrespectful tourist behavior is rampant and has jeopardized the sustainability of many destinations. Despite the prevalence and detrimental impact of such behavior, existing knowledge regarding the psychological factors causing such behavior is scarce. This study investigates the impact of tourists’ perceptions of residents, through the lens of social stereotypes, on the manifestation of disrespectful behavior. Two quantitative survey studies, with sample sizes of 308 and 303, respectively, assess the tripartite connection between tourists’ stereotyped perception of residents, affective reactions toward the destination, and moral disengagement on a range of tourist misbehavior. The results of the study suggest that tourists’ stereotypical views of locals influence affective reactions in response to the destination. Tourists’ positive affective responses are negatively associated with moral disengagement, whereas negative emotions about the destination are likely to increase moral disengagement, the degree of which is moderated by perceived power. Theoretical and practical implications for the field are also discussed.
{"title":"Understanding Disrespectful Tourist Behavior Through Tourists’ Stereotyped Perceptions","authors":"Angie Yeonsook Im, Dae-Young Kim","doi":"10.1177/00472875231209978","DOIUrl":"https://doi.org/10.1177/00472875231209978","url":null,"abstract":"Disrespectful tourist behavior is rampant and has jeopardized the sustainability of many destinations. Despite the prevalence and detrimental impact of such behavior, existing knowledge regarding the psychological factors causing such behavior is scarce. This study investigates the impact of tourists’ perceptions of residents, through the lens of social stereotypes, on the manifestation of disrespectful behavior. Two quantitative survey studies, with sample sizes of 308 and 303, respectively, assess the tripartite connection between tourists’ stereotyped perception of residents, affective reactions toward the destination, and moral disengagement on a range of tourist misbehavior. The results of the study suggest that tourists’ stereotypical views of locals influence affective reactions in response to the destination. Tourists’ positive affective responses are negatively associated with moral disengagement, whereas negative emotions about the destination are likely to increase moral disengagement, the degree of which is moderated by perceived power. Theoretical and practical implications for the field are also discussed.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":"38 12","pages":""},"PeriodicalIF":8.9,"publicationDate":"2023-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139276169","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-14DOI: 10.1177/00472875231209983
Jungkeun Kim
Experiments are frequently used in the travel and hospitality literature to provide stronger evidence of causal relationships between various constructs. Recently, despite the use of online platforms for experimental studies, such studies have often failed to find significant results, as expected. To increase the probability of obtaining significant results for experiments using online panels, this paper suggests six practical recommendations across three categories: (i) handling less homogenous online participants; (ii) understanding and managing different motivations and abilities in online participants; and (iii) using effective and transparent experimental designs and procedures. This paper provides the results of three empirical investigations to support these recommendations.
{"title":"Why do Experiments Fail? Six Practical Suggestions for Successful Online Experiments","authors":"Jungkeun Kim","doi":"10.1177/00472875231209983","DOIUrl":"https://doi.org/10.1177/00472875231209983","url":null,"abstract":"Experiments are frequently used in the travel and hospitality literature to provide stronger evidence of causal relationships between various constructs. Recently, despite the use of online platforms for experimental studies, such studies have often failed to find significant results, as expected. To increase the probability of obtaining significant results for experiments using online panels, this paper suggests six practical recommendations across three categories: (i) handling less homogenous online participants; (ii) understanding and managing different motivations and abilities in online participants; and (iii) using effective and transparent experimental designs and procedures. This paper provides the results of three empirical investigations to support these recommendations.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":"4 1","pages":""},"PeriodicalIF":8.9,"publicationDate":"2023-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139277055","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-14DOI: 10.1177/00472875231210222
Zhike Lv, Yixin Sun, Ting Xu
This study empirically examines the correlations between economic policy uncertainty (EPU) and world uncertainty (WU) and tourism in G7 countries. We use the quantile-on-quantile approach to explore some more subtle features between the variables and reveal asymmetric and heterogeneous relationships. The results show that the effects of EPU and WU are stronger at higher quantiles, and considerable variation is revealed across countries due to differing characteristics and economic circumstances. We determine that EPU has a negative impact on tourism and more significant positive effects are evident at different quantile combinations in all G7 countries, whereas the impact of WU on tourism is negative. We also found more significant positive effects of WU on tourism at different quantile combinations in all G7 countries.
{"title":"Does World Uncertainty and Economic Policy Uncertainty Affect Tourism in G7 Countries? Evidence From Quantile-on-Quantile Regression","authors":"Zhike Lv, Yixin Sun, Ting Xu","doi":"10.1177/00472875231210222","DOIUrl":"https://doi.org/10.1177/00472875231210222","url":null,"abstract":"This study empirically examines the correlations between economic policy uncertainty (EPU) and world uncertainty (WU) and tourism in G7 countries. We use the quantile-on-quantile approach to explore some more subtle features between the variables and reveal asymmetric and heterogeneous relationships. The results show that the effects of EPU and WU are stronger at higher quantiles, and considerable variation is revealed across countries due to differing characteristics and economic circumstances. We determine that EPU has a negative impact on tourism and more significant positive effects are evident at different quantile combinations in all G7 countries, whereas the impact of WU on tourism is negative. We also found more significant positive effects of WU on tourism at different quantile combinations in all G7 countries.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":"2005 38","pages":""},"PeriodicalIF":8.9,"publicationDate":"2023-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139277513","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-07DOI: 10.1177/00472875231203397
Peihuang Wu, Gang Li, Long Wen, Han Liu
Due to the limitations of existing tourism demand forecasting models, data with frequencies lower than those of the tourism demand need to be processed in advance and cannot be directly used in a model, which leads to the loss of timeliness and accuracy in tourism demand forecasting. Taking the inbound tourism of the United States prior to and during the COVID-19 pandemic as an example, this study systematically examines the impact of data frequency processing on tourism demand modeling and forecasting, through the construction and comparison of three categories of models, with a particular focus on the first developed multiple mixed-frequency specification of reverse mixed-data sampling (RMIDAS) model. The results confirm the positive effect of multiple mixed-frequency models, which can directly use various original data frequencies, in improving the accuracy of tourism demand forecasting. This study also provides important guidance for future research on high-frequency tourism variables forecasting.
{"title":"Tourism Demand Forecasting With Multiple Mixed-Frequency Data: A Reverse Mixed-Data Sampling Method","authors":"Peihuang Wu, Gang Li, Long Wen, Han Liu","doi":"10.1177/00472875231203397","DOIUrl":"https://doi.org/10.1177/00472875231203397","url":null,"abstract":"Due to the limitations of existing tourism demand forecasting models, data with frequencies lower than those of the tourism demand need to be processed in advance and cannot be directly used in a model, which leads to the loss of timeliness and accuracy in tourism demand forecasting. Taking the inbound tourism of the United States prior to and during the COVID-19 pandemic as an example, this study systematically examines the impact of data frequency processing on tourism demand modeling and forecasting, through the construction and comparison of three categories of models, with a particular focus on the first developed multiple mixed-frequency specification of reverse mixed-data sampling (RMIDAS) model. The results confirm the positive effect of multiple mixed-frequency models, which can directly use various original data frequencies, in improving the accuracy of tourism demand forecasting. This study also provides important guidance for future research on high-frequency tourism variables forecasting.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":"224 19","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135475625","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-31DOI: 10.1177/00472875231206989
Jiehang Song, Zhibin Lin, Chundong Zheng
This research investigates the effectiveness of two types of message framing in pro-environmental communication: prescriptive versus proscriptive appeals in daily and tourism contexts. Two experimental studies were conducted. Study 1a focused on natural park and street park scenarios, while Study 1b examined hotel and office scenarios. Study 2 replicated Study 1 and further explored the mediating role of anticipated pride and guilt. The results indicate that in tourism contexts, prescriptive-framed appeals are more effective than proscriptive-framed appeals, whereas in daily contexts, proscriptive-framed appeals are more effective. Furthermore, the message framing-context congruency effect is mediated by the anticipated pride and guilt. These findings fill a literature gap by revealing the interaction between message framing and context in pro-environmental communication, providing insights for managers to customize appeals, using prescriptive-framed messages in tourism contexts and proscriptive-framed messages in daily contexts, while leveraging anticipated pride and guilt to motivate eco-friendly actions.
{"title":"Effective Pro-environmental Communication: Message Framing and Context Congruency Effect","authors":"Jiehang Song, Zhibin Lin, Chundong Zheng","doi":"10.1177/00472875231206989","DOIUrl":"https://doi.org/10.1177/00472875231206989","url":null,"abstract":"This research investigates the effectiveness of two types of message framing in pro-environmental communication: prescriptive versus proscriptive appeals in daily and tourism contexts. Two experimental studies were conducted. Study 1a focused on natural park and street park scenarios, while Study 1b examined hotel and office scenarios. Study 2 replicated Study 1 and further explored the mediating role of anticipated pride and guilt. The results indicate that in tourism contexts, prescriptive-framed appeals are more effective than proscriptive-framed appeals, whereas in daily contexts, proscriptive-framed appeals are more effective. Furthermore, the message framing-context congruency effect is mediated by the anticipated pride and guilt. These findings fill a literature gap by revealing the interaction between message framing and context in pro-environmental communication, providing insights for managers to customize appeals, using prescriptive-framed messages in tourism contexts and proscriptive-framed messages in daily contexts, while leveraging anticipated pride and guilt to motivate eco-friendly actions.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135869934","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper develops a novel Bayesian heterogeneous panel vector autoregressive model (B-HP-VAR) that quantifies the impact of geopolitical risk shocks on the tourism industry of 14 emerging market and developing economies (EMDE). We find that increasing geopolitical tensions have a persistent negative effect on tourism demand in most of these countries, as shown by our impulse response estimates. Furthermore, evidence from forecast error variance decomposition reveals that geopolitical risk shocks in many EMDE economies constitute the main driver of tourism demand. Analysis from historical decompositions demonstrates that geopolitical tensions have been particularly influential in driving tourism demand in Ukraine, Russia, Turkey, China, Indonesia, Thailand, Colombia, and Mexico. Our main findings are robust to several perturbations to the benchmark specification. Our results have several important implications for policymakers in their efforts to strengthen the ability of the tourism industry to absorb shocks from geopolitical tensions.
{"title":"Tourism Demand in the Face of Geopolitical Risk: Insights From a Cross-Country Analysis","authors":"Estela Papagianni, Anastasios Evgenidis, Athanasios Tsagkanos, Vasileios Megalooikonomou","doi":"10.1177/00472875231206539","DOIUrl":"https://doi.org/10.1177/00472875231206539","url":null,"abstract":"This paper develops a novel Bayesian heterogeneous panel vector autoregressive model (B-HP-VAR) that quantifies the impact of geopolitical risk shocks on the tourism industry of 14 emerging market and developing economies (EMDE). We find that increasing geopolitical tensions have a persistent negative effect on tourism demand in most of these countries, as shown by our impulse response estimates. Furthermore, evidence from forecast error variance decomposition reveals that geopolitical risk shocks in many EMDE economies constitute the main driver of tourism demand. Analysis from historical decompositions demonstrates that geopolitical tensions have been particularly influential in driving tourism demand in Ukraine, Russia, Turkey, China, Indonesia, Thailand, Colombia, and Mexico. Our main findings are robust to several perturbations to the benchmark specification. Our results have several important implications for policymakers in their efforts to strengthen the ability of the tourism industry to absorb shocks from geopolitical tensions.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":"53 21","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135869836","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-30DOI: 10.1177/00472875231206543
Wanting Sun, P. Monica Chien, Ravi Pappu
As destinations recover quickly from the COVID-19 pandemic, the tension caused by tourist misbehavior is coming back to poison the sustainability of tourism development. Guided by the social identity theory, this paper examines how people respond to compatriot tourist misbehavior. It contributes to the literature by studying the psychological mechanism underlying individuals’ calibration of misbehaviors committed by compatriot tourists and predicting downstream intergroup and intragroup consequences of tourist misbehavior. The results of two experiments showed that people displayed ingroup favoritism and intragroup differentiation simultaneously in their responses to compatriot tourists’ misbehavior. Ingroup identification motivated people to exculpate the misbehaving compatriots and carry out prosocial behavior direct at the destination involved, suggesting a double-edged sword. Emotions played mediating roles underlying people’s attitudes and behavioral intentions toward compatriot tourists’ misbehavior. The results also implied the moderating role of misbehavior type. Practically, this paper informs destinations on communication strategies for tourist misbehavior.
{"title":"Responses to Compatriot Tourist Misbehavior: The Importance of Social Identity, Emotions, and Misbehavior Type","authors":"Wanting Sun, P. Monica Chien, Ravi Pappu","doi":"10.1177/00472875231206543","DOIUrl":"https://doi.org/10.1177/00472875231206543","url":null,"abstract":"As destinations recover quickly from the COVID-19 pandemic, the tension caused by tourist misbehavior is coming back to poison the sustainability of tourism development. Guided by the social identity theory, this paper examines how people respond to compatriot tourist misbehavior. It contributes to the literature by studying the psychological mechanism underlying individuals’ calibration of misbehaviors committed by compatriot tourists and predicting downstream intergroup and intragroup consequences of tourist misbehavior. The results of two experiments showed that people displayed ingroup favoritism and intragroup differentiation simultaneously in their responses to compatriot tourists’ misbehavior. Ingroup identification motivated people to exculpate the misbehaving compatriots and carry out prosocial behavior direct at the destination involved, suggesting a double-edged sword. Emotions played mediating roles underlying people’s attitudes and behavioral intentions toward compatriot tourists’ misbehavior. The results also implied the moderating role of misbehavior type. Practically, this paper informs destinations on communication strategies for tourist misbehavior.","PeriodicalId":48435,"journal":{"name":"Journal of Travel Research","volume":"210 ","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136103594","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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