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Anger for good? Unethical-behavior-targeted leader anger expression and its consequences on team outcomes 愤怒是为了好?以不道德行为为目标的领导者愤怒表达及其对团队成果的影响
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-10-19 DOI: 10.1002/job.2756
Shimin Zhang, Shenjiang Mo, Wu Liu

Although leader anger expression targeted at employees' unethical behavior is pervasive in the workplace, we still know little about its theoretical meaning and consequences. To address this theoretical blind spot, we drew on fairness heuristic theory to investigate whether, how, and when unethical-behavior-targeted (UB-targeted) leader anger expression affects team outcomes. Our findings from two time-lagged field studies suggest that a punishment-based distributive justice climate mediates the positive effects of UB-targeted leader anger expression on team organizational citizenship behavior (OCB) and team viability. Moreover, leader moral decoupling weakens these indirect relationships. Specifically, the indirect relationships are weaker when the leader separated judgments of performance from those of ethics. These findings highlight the importance of a fairness perspective in understanding the consequences of leader anger expression targeted at unethical behaviors.

尽管针对员工不道德行为的领导者愤怒表达在工作场所普遍存在,但我们对其理论意义和后果仍然知之甚少。为了解决这一理论盲点,我们借鉴公平启发式理论,研究针对不道德行为的领导者愤怒表达是否、如何以及何时会影响团队结果。我们从两项时滞实地研究中得出的结论表明,以惩罚为基础的分配公正氛围可以调节领导者针对不道德行为的愤怒表达对团队组织公民行为(OCB)和团队活力的积极影响。此外,领导者道德脱钩会削弱这些间接关系。具体来说,当领导者将绩效判断与道德判断分开时,间接关系就会减弱。这些发现凸显了公平视角在理解领导者针对不道德行为表达愤怒的后果时的重要性。
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引用次数: 0
Is authenticity a “true self,” multiple selves, behavior, evaluation, or a hot mess? Response to Helmuth et al. 真实性是 "真我"、多重自我、行为、评价,还是一团糟?对赫尔姆斯等人的回应
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-10-16 DOI: 10.1002/job.2752
Janaki Gooty, George C. Banks, Andrew McBride, Daan van Knippenberg
<p>We agree with Helmuth et al.'s (<span>2024</span>) assertion that authentic leadership (AL) has had a meteoric rise in attention and continues to appeal to the hearts and minds of many scientists and practitioners. Helmuth et al. (<span>2024</span>) further noted that AL is likely being applied in policy-related decisions, and as such, a renewed scientific conversation on the topic is warranted. That is, given the ubiquity of AL and its operationalization, the Authentic Leadership Questionnaire (ALQ), it is important that we as a community consider what exactly AL is (and is not), how we are measuring it, and what “good” might come of it. There has been no dearth of critiques of AL, and the concept is quickly rivaling emotional intelligence (Antonakis et al., <span>2009</span>; Dasborough et al., <span>2022</span>; Murphy, <span>2014</span>) and Leader–Member Exchange (Gooty et al., <span>2012</span>; Gottfredson et al., <span>2020</span>; Schriesheim et al., <span>2001</span>) in the attention (and criticism) it is garnering.</p><p>Despite noteworthy and unique new insights from Helmuth et al. regarding the separation of AL and authentic action, we suggest that this clarification is currently insufficient for building a strong theoretical foundation for the domain. In our response to the focal article, we first note some points of agreement, followed by points of disagreement and our view of the future of the popular but troubled concept of AL. As a preview of our counterpoint, we call for a deeper engagement with the assumptions underlying the notion of authenticity in the AL domain. This includes addressing a conflation of concepts (e.g., behaviors, evaluations of the intentions of the behavior, and evaluations of the behavior itself) and recognizing AL's reliance on the existence and knowability of a true self.</p><p>Such an engagement opens a dialectical view of authenticity (Nguyen et al., <span>2022</span>). It remains to be seen if such a dialectical conceptualization of authenticity, while intriguing, is necessary in leadership science. If it is, questions remain regarding how it might be reconciled with and explored via the dominant empirical approaches that the mainstream leadership sciences are built on.</p><p>We agree with Helmuth and colleagues that a return to the theoretical foundations of authenticity is warranted. The roots of authenticity are in existential humanist philosophy, despite the argument (in Walumbwa et al., <span>2008</span> and elsewhere) that it lies in social psychology or in positive psychology (Luthans & Avolio, <span>2003</span>). These arguments are somewhat misleading because the development of authenticity in social psychology (e.g., Kernis & Goldman, <span>2006</span>) explicitly drew from existential philosophical roots. Thus, we agree with Helmuth et al.'s contention that the roots of AL are in existential philosophy. Helmuth et al. draw on those roots to lay out a distinction between authenti
第三,可以将真实行动概念化为领导者行为。行为可定义为 "整个生物体(个体或群体)对内部和/或外部刺激的内部协调反应(行动或不行动),不包括更容易理解为发展变化的反应"(Levitis et al.)我们认为,真实行动经常被概念化为一种领导者行为(Banks 等人,2016 年),但很少达到行为研究的标准(Banks 等人,出版中)。第四,真实行动可以被概念化为一种评价。在这里,人们感兴趣的理论建构是领导者或追随者对自己或领导者的真实行为程度的评估。为了对行为和评价进行比较和对比,可以设想一位领导者通过微笑来表达对项目团队工作的情感支持。一些项目组成员可能会认为这种情感表现(行为)非常真实。相反,其他项目组成员可能会认为这种完全相同的行为真实性很低。领导者的微笑就是行为,而追随者的不同评价就是对真实性的评价。同样,真实行为最常被概念化为行为,但最常被测量为对行为的评价(有关元分析综述,请参见 Banks 等人,2016 年)。这就造成了理论与测量的错位。Helmuth 等人通过真实行动的自我参照和关系观点解决了这一问题。然而,他们的论述没有考虑到另一种类型的概念混淆:通过关系观点对真实行动的评价,以及通过自我参照观点对真实行动的感知,也可能在理论上与其他领导风格混为一谈(Fischer &amp; Sitkin, 2023)。在现实生活中,追随者可能会同时体验到领导者的一系列行为(有些是正面的,有些是负面的)。追随者可能会评估所有这些行为的真实性(如道德领导、授权领导)。目前的情况是,Helmuth 等人(2024 年)做出了一个隐含的假设,即真实行为是一系列独特的行为。我们还没有看到证据表明它们是独一无二的;它们可能会与对每一种领导风格行为的评价(例如,评价有远见或有道德的领导者行为的真实性)相混淆。从本质上讲,混淆可能发生在真实行为(个体差异、KSAs、行为和评价)以及不同领导 "风格 "之间。鉴于文献的现状,这些问题仍未得到解答。另一个值得关注的问题是,文献对真实自我概念的依赖。AL 的主流概念和 Helmuth 等人的重新表述都依赖于一个假设,即真实自我是存在的,并且是可知的。当研究人员将真实性概念化为一个人的 "内在 "价值观(信念、个性等)与外在行为之间的一致性时,他们就是在引用真实自我的概念(Lehman et al.)Walumbwa等人(2008: 92,着重部分由作者标明)在表述AL时也明确提到了这一点:例如,尽管AL研究中经常引用哲学(Avolio &amp; Gardner, 2005; Walumbwa et al.这并不是因为缺乏可用性;来自各种相关领域的哲学家和研究人员对 AL 所依赖的假设进行了有力的批判。例如,Bialystok(2014:273)回顾了真实性的各种概念化,得出结论认为,"对识别真实自我的要求,加上不可能最终做到这一点,给所有关于真实性的论述都带来了麻烦"。或者考虑一下福柯(1983 年)对卡尔-罗杰斯及其同行 "加利福尼亚式的自我崇拜"(转引自 Strohminger et al.)值得注意的是,罗杰斯关于真实性和真实自我的观点影响了克尼斯(2003: 15),而瓦伦布瓦等人(2008)则认为克尼斯为 AL 奠定了理论基础。我们之所以强调这些论点,是因为任何研究领域都必须意识到对其基本假设的批评,并随后为其提供正当理由。从目前的情况来看,AL 文献采用了一个大胆且基本无法验证的假设,即存在一个真正的自我,而且几乎没有采取任何措施来解释或证明这一假设。即使我们采纳了真实自我的假设,另一个问题依然存在。我们不仅必须相信真实自我的存在,还必须相信人们能够认识真实自我。在 Helmuth et al. 第三,我们开始将悖论中不常见的混乱作为领导力的关键优势而非弱点(Zhang 等人,2015 年)。作为一门科学,我们更喜欢直线思维,因此认为应该减少不真实感,或认为不真实感是一种不可取的特征--如果不是这样呢?如果它是非原型或首次领导者的关键生存策略呢?如果它代表着一个人领导能力的进化,代表着摆脱对 "自我 "的迷恋呢?有关 "真实行动 "的研究认为,这种领导力会对领导效能产生积极影响(从下属的领导评价、工作态度和绩效等领导效能指标可以看出这一点)。然而,正如 Helmuth 等人所指出的,ALQ 本身并不能衡量真实性。此外,观察者对真实性的感知不应等同于真实的行动。因此,ALQ 与领导效能指标相关的证据并不能证明,作为领导者的真实行动会对领导效能产生积极影响。相反,我们可以大胆地说,我们在此提出的问题在证据基础中并没有明确的答案。这不是一件小事,也不仅仅是对测量问题的抱怨;这里更根本的问题是概念问题。直观地说,人们通常不喜欢他们认为是 "假冒的 "人。在其他条件相同的情况下,被认为是真实的人可能比被认为是不真实的人更有利于提高领导效率。然而,如果由此得出结论,认为真实的行动一定会对领导者的工作效率产生积极影响,那么这种逻辑是有缺陷的。对领导者而言,真实的行动并不一定会得到下属的积极响应。例如,如果 "真实 "意味着滥用监督权,那么这很可能与领导者的有效性产生负面影响(Tepper,2007;Zander,2013)。这种假设是否合理值得商榷。或许这在一定程度上解释了为什么根据赫尔姆斯等人的分析,在 AL 理论和测量中,真实性被内化道德所取代。实际上,这是用对理想行为的要求取代了对真实性的要求。因此,对于 "真实的行为会对领导效能产生积极影响 "这一概念的第一个概念性限定是,这取决于行为。事实上,更准确的说法是,是行为的性质推动了对领导效能的影响,而行为的可感知真实性会增强(即缓和)行为的效果。例如,当授权型领导可以产生积极影响时,被认为是真实的授权型领导就会增强授权型领导的效果。这从两个方面对当前的概念进行了重要的修正:一是将重点放在经评估的真实性上,而不是放在真实的行为上;二是将重点从假定真实性本身的有效性转移到经评估的真实性的调节性影响上。后者还提出了一个问题,即滥用监督等具有负面影响的行为,是否越是被评价为真实,其负面影响就越大(Zander,2013)。领导者越是偏离传统的领导原型,越是倾向于男性以及刻板的男性特质和行为,领导者在领导角色中表现得越真实,其领导效果就越具有挑战性。有大量文献表明,对领导力的反应是受有关领导力的内隐信念影响的,即使这些信念并不能准确地反映领导力的有效性(Epitropaki 等人,2013 年)。这些研究还表明,这种内隐信念更倾向于白人男性;例如,在美国,人们对领导力的内隐信念往往更倾向于被视为刻板印象中的男性,而不是被视为刻板印象中的女性,也更倾向于被视为刻板印象中的白人,而不是黑人或亚裔美国人(Eagly &amp; Karau, 2002; Rosette et al、鉴于最近对白人男性领导力标准的研究结果表明,这一原型仍然存在(例如,Petsko &amp; Rosette, 2023),观察者更有可能将白人男性领导者的行为评价为真实的。也就是说,如果白人男性已经被视为 "天生 "适合担任领导职务,那么他们在这些职位上的行为也很可能被评判为同样的 "天生"。 也许领导者
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引用次数: 0
Older workers' knowledge seeking from younger coworkers: Disentangling countervailing pathways to successful aging at work 老年工人向年轻同事求知:厘清工作中成功老龄化的逆向途径
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-10-03 DOI: 10.1002/job.2751
Julian Pfrombeck, Anne Burmeister, Gudela Grote

Increasing age diversity in the workplace has led to growing research attention to the knowledge transfer between older and younger employees. The existing literature on age-diverse knowledge exchange has mostly focused on knowledge transfer from older to younger employees as a means of knowledge retention. In this study, we change perspectives by aiming to understand how and when older employees' knowledge seeking from younger coworkers is related to their successful aging at work (i.e., the motivation and ability to continue working). Grounded in the self-regulatory process model of successful aging at work, we predict two countervailing pathways: a positive self-enhancing path via perceived learning and a negative self-protective path via embarrassment. In a time-lagged study with 764 older employees, we found that their knowledge seeking from younger coworkers was positively related to motivation to continue working and workability via perceived learning and negatively related to workability via embarrassment. We further examined older employees' positive intergenerational affect as a boundary condition and found a buffering effect on the negative path to workability. This research shows that knowledge transfer from younger to older employees is a net contributor to successful aging at work and embarrassment can be mitigated by positive intergenerational affect.

工作场所中年龄多样性的不断增加,导致研究人员越来越关注年长员工与年轻员工之间的知识转移。关于年龄多元化知识交流的现有文献大多集中于作为知识保留手段的年长员工向年轻员工的知识转移。在本研究中,我们改变了研究视角,旨在了解老年员工从年轻同事那里寻求知识的行为如何以及何时与他们在工作中的成功老龄化(即继续工作的动机和能力)相关。基于工作中成功老龄化的自我调节过程模型,我们预测了两条相反的途径:一条是通过感知学习的积极自我提升途径,另一条是通过尴尬的消极自我保护途径。在一项对 764 名老年员工进行的时滞研究中,我们发现他们从年轻同事那里寻求知识与继续工作的动力和工作能力呈正相关(通过感知学习),而与工作能力呈负相关(通过尴尬)。我们进一步研究了作为边界条件的老年员工的积极代际情感,发现它对工作能力的消极路径有缓冲作用。这项研究表明,从年轻员工到年长员工的知识转移是工作中成功老龄化的净促进因素,而尴尬可以通过积极的代际情感得到缓解。
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引用次数: 0
A dual-path model of observers' responses to peer voice endorsement: The role of instrumental attribution 观察者对同伴声音认可反应的双重路径模型:工具归因的作用
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-10-02 DOI: 10.1002/job.2754
Dan Ni, Mengxi Yang, Wansi Chen

Peer voice endorsement is widespread in the workplace. Drawing on social information processing theory and sociofunctional view, this paper proposes that observers' (both negative and positive) psychological and behavioral responses to peer voice endorsement depend on their instrumental attribution for peer voice. Specifically, when observers have a higher level of instrumental attribution, peer voice endorsement is more positively associated with status threat, in turn affecting observers' negative gossip. When observers have a lower level of instrumental attribution, peer voice endorsement is more positively associated with perceived peer competence, which in turn affects observers' role modeling proactive behavior. These results are largely supported by data from a multi-wave field study and two experimental designs. The theoretical and practical implications of this study and future research directions are presented.

在工作场所,同伴的声音认可非常普遍。本文借鉴社会信息处理理论和社会功能观,提出观察者对同伴声音认可的心理和行为反应(包括消极和积极)取决于他们对同伴声音的工具性归因。具体来说,当观察者的工具性归因水平较高时,同伴的声音背书与地位威胁更积极地相关联,进而影响观察者的消极流言。当观察者的工具性归因水平较低时,同伴声音认可与感知到的同伴能力有更积极的联系,这反过来又会影响观察者的榜样主动行为。这些结果在很大程度上得到了多波实地研究和两种实验设计数据的支持。本文阐述了本研究的理论和实践意义以及未来的研究方向。
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引用次数: 0
Opening new brokerage opportunities while closing existing ones: The Tertius Iungens orientation as a source of network advantage 打开新的经纪机会,同时关闭现有机会:作为网络优势源泉的特尔提乌斯-荣根斯导向
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-09-29 DOI: 10.1002/job.2753
Olli-Pekka Kauppila, Lorenzo Bizzi, David Obstfeld

Organizational members face a motivational dilemma in influencing the social relationships of others: The organization benefits from high connectedness among employees, but personal advantages accrue to those who occupy brokerage positions between disconnected others. In this study, we draw on the organizational paradox perspective to argue that the reconciliation of these contrasting objectives lies in recognizing one's agency to facilitate connectedness (closing) within a social structure and the search for new connections (opening) as mutually supportive. Across two field studies, we examine how individuals' advantageous position in an organizational network emerges from the interplay between a tertius iungens orientation to join others in collaboration and network building to open new brokering opportunities. In Study 1, analyses of a sample of two-wave, cross-lagged panel data show that a tertius iungens orientation contributes to the number of outgoing ties to other actors via network building. Study 2 uses a network survey to add that a tertius iungens orientation is positively associated with incoming ties from others and network brokerage, and again, these relationships are mediated by network building. Overall, our results indicate that by increasing connectedness in their organizational social network, individuals simultaneously activate opening behaviors that facilitate the expansion of their network, thereby revitalizing their structurally advantageous position.

组织成员在影响他人社会关系的过程中面临着动机困境:组织会从员工之间的高度联系中获益,但个人优势则会归于那些在断开联系的其他人之间占据中介位置的人。在本研究中,我们借鉴了组织悖论的观点,认为要调和这些截然相反的目标,就必须认识到自己在社会结构中促进联系(关闭)和寻求新联系(打开)的作用是相辅相成的。在两项实地研究中,我们考察了个人在组织网络中的优势地位是如何从加入他人合作的第三性导向与建立网络以开辟新的中介机会之间的相互作用中产生的。在研究 1 中,对两波交叉滞后面板数据样本的分析表明,"第三 "取向有助于通过网络建设与其他参与者建立外向联系。研究 2 利用网络调查补充说明,"第三人 "取向与来自他人的联系和网络中介呈正相关,而且这些关系也是通过网络建设促成的。总之,我们的研究结果表明,通过增加组织社会网络中的联系,个体同时激活了促进其网络扩展的开放行为,从而重振其结构优势地位。
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引用次数: 0
Self-ambivalence: Naming a contemporary work–family problem that has no name 自我矛盾:为一个无名的当代工作与家庭问题命名
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-09-27 DOI: 10.1002/job.2750
Jenny M. Hoobler, Courtney R. Masterson, Kristie Rogers

As workers and family members, individuals ought to celebrate seemingly positive events (e.g., a promotion and the purchase of a home). Yet, the numerous identities that contemporary workers hold increase the likelihood of an event that is pleasant in one domain being problematic in another and more cognitively and affectively complex than anticipated. We theorize that these events are likely to prompt self-evaluations that are positive (“I'm a success!”) and negative (“I'm a failure.”) across one's identity set, with questions such as “Who have I become?” and “Is this who I ought to be?” The result is self-ambivalence, that is, a simultaneously oppositional orientation toward oneself. We view this as a contemporary cognitive and affective experience for which theorizing in work and family is largely absent. Our conceptual model begins with “work–family ought events,” events accompanied by both possibilities and limitations that prompt identity-related self-examination. We acknowledge the influence of multi-level social systems including organizational, societal, individual, and partner factors, which can intensify self-ambivalence. We propose the experience of self-ambivalence has implications for self-concept clarity and ultimately well-being in both the work and family domains and extend theory on this problem of self-ambivalence, a problem that heretofore “had no name.”

作为劳动者和家庭成员,个人理应庆祝看似积极的事件(如升职和买房)。然而,当代工人所拥有的众多身份增加了这样一种可能性:在一个领域令人愉快的事件,在另一个领域却成为问题,而且在认知和情感上比预期的更为复杂。我们的理论是,这些事件很可能会促使人们在整个身份集合中进行积极的("我是个成功者!")和消极的("我是个失败者。")自我评价,提出诸如 "我变成了什么人?"和 "这是我应该成为的人吗?"之类的问题。其结果就是自我矛盾,即同时对自己产生对立的取向。我们认为这是当代人的一种认知和情感体验,而工作和家庭方面的理论研究在很大程度上并不存在。我们的概念模型从 "工作与家庭应该发生的事件 "开始,这些事件伴随着可能性和局限性,促使人们进行与身份相关的自我审视。我们承认多层次社会系统的影响,包括组织、社会、个人和伴侣因素,这些因素会加剧自我矛盾。我们提出,自我矛盾的体验会影响自我概念的清晰度,并最终影响工作和家庭领域的幸福感,我们还扩展了有关自我矛盾问题的理论,这是一个迄今为止 "没有名称 "的问题。
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引用次数: 0
When does hindrance appraisal strengthen the effect of challenge appraisal? The role of goal orientation 障碍评价何时能强化挑战评价的效果?目标导向的作用
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-09-22 DOI: 10.1002/job.2749
Xinxin Lu, Donald Kluemper, Yidong Tu

Challenge and hindrance appraisals are important to understand the effect of job demands. To date, challenge and hindrance appraisals have been studied in tandem. However, it is unknown whether, how, and when the two appraisals jointly affect employee performance. Integrating effort justification theory and goal orientation theory, the current manuscript seeks to investigate the three-way interaction effects of challenge appraisal, hindrance appraisal, and both performance-prove goal orientation and learning goal orientation on task performance via job meaningfulness and activated positive emotions. In a diary study among 96 employees over 10 consecutive workdays (NOccasion = 960, NEmployee = 96), we found that at the daily level, hindrance appraisal strengthens (a) the effects of challenge appraisal of job demands on job meaningfulness and activated positive emotions and (b) the indirect effects of challenge appraisal on task performance via job meaningfulness and activated positive emotions. Furthermore, the strengthening effects of hindrance appraisal are more pronounced as individual trait performance-prove goal orientation increases, but they do not vary as individual trait learning goal orientation decreases. These research findings shed light on effort justification in explaining the interaction effects of challenge and hindrance appraisals and the role of goal orientation in the process.

挑战和阻碍评估对于理解工作需求的影响非常重要。迄今为止,挑战和阻碍评估一直是同时进行的。然而,这两种评估是否、如何以及何时共同影响员工绩效尚不清楚。本研究结合努力辩护理论和目标取向理论,探讨挑战评价、障碍评价、绩效证明目标取向和学习目标取向通过工作意义和激活的积极情绪对任务绩效的三向交互作用。通过对96名员工连续10个工作日(NOccasion = 960, employee = 96)的日记研究,我们发现,在日常层面上,障碍评价强化了(a)工作需求挑战评价对工作意义性和激活积极情绪的影响,(b)挑战评价通过工作意义性和激活积极情绪对任务绩效的间接影响。此外,障碍评价的强化效应随个体特质绩效证明目标取向的增加而显著,但随个体特质学习目标取向的减少而不显著。这些研究结果有助于解释挑战和障碍评价的交互效应以及目标取向在这一过程中的作用。
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引用次数: 1
The role of discrete emotions in job satisfaction: A meta-analysis 离散情绪在工作满意度中的作用:荟萃分析
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-09-22 DOI: 10.1002/job.2747
Courtney E. Williams, Jane Shumski Thomas, Andrew A. Bennett, George C. Banks, Allison Toth, Alexandra M. Dunn, Andrew McBride, Janaki Gooty

The relationship between emotions and job satisfaction is widely acknowledged via affective events theory (AET). Despite its widespread use, AET was not designed to address why specific emotions might differentially relate to job satisfaction. We utilize appraisal theory of emotion to refine AET and provide this nuanced theorizing. We meta-analytically test our ideas with 235 samples across 99 883 individuals and 22 600 intra-individual episodes. We test two approaches—specific emotion experiences (16 discrete emotions) versus general emotion experiences (positive or negative emotions)—and present empirical evidence of their similarities and differences with job satisfaction. Our findings suggest that specific emotions with circumstance-agency appraisals (e.g., depression and happiness) have the strongest associations with job satisfaction compared to emotions with self- and other-agency appraisals and general emotion experiences. However, more variability is observed for negative emotions and job satisfaction compared to positive emotions. Further, we address and even challenge influential critiques of emotions and job satisfaction via a meta-analytic test of five moderators—emotion intensity versus frequency, target of emotion, job satisfaction measure, level of analysis, and time referent for emotion and job satisfaction recall. In sum, we advance academic and practitioner understanding of the relationship between emotions and job satisfaction.

情绪与工作满意度之间的关系通过情感事件理论(AET)得到广泛认可。尽管 AET 被广泛使用,但它并不是为了解决为什么特定情绪会与工作满意度产生不同关系而设计的。我们利用情绪评价理论来完善 AET,并提供这种细致入微的理论分析。我们通过对 99 883 个个体和 22 600 个个体内部事件的 235 个样本进行元分析,检验了我们的观点。我们测试了两种方法--特定情绪体验(16 种离散情绪)与一般情绪体验(积极或消极情绪)--并提出了它们与工作满意度异同的实证证据。我们的研究结果表明,与具有自我和他者评价的情绪以及一般情绪体验相比,具有环境-机构评价的特定情绪(如抑郁和快乐)与工作满意度的关联性最强。然而,与积极情绪相比,消极情绪与工作满意度之间的差异更大。此外,我们还通过对五个调节因素--情绪强度与频率、情绪目标、工作满意度测量、分析水平以及情绪和工作满意度回忆的时间参照物--进行元分析测试,来解决甚至挑战对情绪和工作满意度有影响的批评。总之,我们推进了学术界和从业人员对情绪与工作满意度之间关系的理解。
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引用次数: 0
Trouble with big brother: Counterproductive consequences of electronic monitoring through the erosion of leader-member social exchange 老大哥的麻烦:电子监控通过侵蚀领导与成员之间的社会交流而产生的适得其反的后果
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-09-19 DOI: 10.1002/job.2748
Chase E. Thiel, Shawn McClean, Jaron Harvey, Nicholas Prince

Changing workplace dynamics have led employers to increasingly adopt electronic monitoring technologies so supervisors can observe and ensure employee compliance and productivity—outcomes the monitoring literature has long supported. Yet, employee productivity depends on strong leader–member social exchange, and the relational consequences of electronic monitoring for supervisor and employee are not well understood. To help resolve this tension within the monitoring literature and add understanding in regard to the effects of electronic monitoring on employee productivity, we use social exchange theory to examine the implications of electronic monitoring for the supervisor–employee exchange relationship. We theorize that electronic monitoring facilitates (rather than inhibits) production deviance and inhibits (rather than facilitates) task performance by undermining the exchange of social benefits and, consequently, eroding leader–member social exchange. Yet, we also hypothesize that supervisors who give performance monitoring data back to employees in a developmental way (i.e., developmental feedback) compensate for the loss of certain social benefits, and, thereby, buffer the negative relational consequences of electronic monitoring. Across an experimental online study and a field study, we find converging support for our predictions and rule out alternative explanations. This research provides timely insights into how to effectively use electronic monitoring without promoting unintended consequences.

不断变化的工作场所动态导致雇主越来越多地采用电子监控技术,这样主管就可以观察并确保员工的合规和生产力——监控文献长期以来一直支持这一结果。然而,员工的生产力依赖于强大的领导-成员社会交换,而电子监控对主管和员工的关系后果尚未得到很好的理解。为了帮助解决监控文献中的这种紧张关系,并增加对电子监控对员工生产力影响的理解,我们使用社会交换理论来研究电子监控对主管-员工交换关系的影响。我们的理论是,电子监控通过破坏社会利益的交换,从而削弱领导与成员之间的社会交换,从而促进(而不是抑制)生产偏差,抑制(而不是促进)任务绩效。然而,我们也假设管理者以发展的方式(即发展反馈)将绩效监控数据反馈给员工,以补偿某些社会利益的损失,从而缓冲电子监控的负面关系后果。通过实验性的在线研究和实地研究,我们发现了对我们预测的一致支持,并排除了其他解释。这项研究及时地揭示了如何有效地使用电子监控而不会导致意想不到的后果。
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引用次数: 0
Correction to “Experimentation in the face of ambiguity: How mindful leaders develop emotional capabilities for change in teams” 更正“面对模糊的实验:专注的领导者如何培养团队变革的情感能力”
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2023-09-19 DOI: 10.1002/job.2746
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引用次数: 0
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Journal of Organizational Behavior
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