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Despite the haters: The immense promise and progress of diversity, equity, and inclusion initiatives 尽管有讨厌的人:多样性、公平和包容性倡议的巨大前景和进步
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2024-08-29 DOI: 10.1002/job.2835
Christine L. Nittrouer, David Arena Jr, Elisabeth R. Silver, Derek R. Avery, Mikki R. Hebl

In the current paper, we discuss the positive impact of diversity, equity, and inclusion (DEI) initiatives in our workplaces, including the historical movements that led to their inception as well as the reactions that have resulted in forms of resistance and backlash. Although there may be risks inherent in engaging in social justice work within organizations, we summarize the large body of empirical work documenting the immense benefits of choosing to do so. We argue that the promise of DEI initiatives is evidenced in the research-based findings demonstrating the effectiveness of those initiatives that have emerged over time (e.g., including both representation and inclusion focused initiatives). The progress made by several DEI initiatives that are still being fully explored is discussed, and we maintain their effectiveness within certain contexts provided the use of current empirical evidence. We conclude by suggesting the evolving science behind DEI initiatives is exactly what we would expect when responsibly employing the scientific method and, that by reviewing the data, it is clear that the long-term benefits provided by DEI initiatives far outweigh any short-term risks.

摘要在本文中,我们讨论了多元化、公平和包容(DEI)举措对工作场所的积极影响,包括导致这些举措诞生的历史运动,以及导致各种形式的抵制和反弹的反应。尽管在组织内部开展社会正义工作可能存在固有风险,但我们总结了大量实证工作,这些工作记录了选择这样做的巨大好处。我们认为,随着时间的推移(例如,包括以代表性和包容性为重点的倡议),以研究为基础的发现证明了这些倡议的有效性,这也证明了 "发展型企业倡议 "的前景。我们讨论了几项仍在全面探索中的发展性教育倡议所取得的进展,并通过使用当前的经验证据,坚持认为它们在某些情况下是有效的。最后,我们认为,发展性教育倡议背后不断发展的科学正是我们在负责任地运用科学方法时所期望的,而且,通过对数据的审查,发展性教育倡议所带来的长期益处显然远远大于任何短期风险。
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引用次数: 0
Combinations of approach and avoidance crafting matter: Linking job crafting profiles with proactive personality, autonomy, work engagement, and performance 接近型和回避型工作设计的组合很重要:将工作设计特征与积极主动性格、自主性、工作投入度和绩效联系起来
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2024-08-29 DOI: 10.1002/job.2836
Fangfang Zhang, Maria Tims, Sharon K. Parker

Traditional variable-centered job crafting research typically examines individual job crafting behaviors in isolation. This study builds upon existing person-centered job crafting research, aiming to further validate job crafting profiles based on the job demands-resources model. By testing profile similarity across different samples and time points, we identify three consistent job crafting profiles: proactive crafters, characterized by a high use of approach crafting and a moderate use of avoidance crafting; active crafters, who exhibit an average level of all job crafting strategies; and reactive crafters, marked by a low use of approach crafting strategies but a relatively high use of avoidance crafting. As theorized, the proactive crafters profile emerged as the most desirable, displaying the highest levels of self-reported work engagement, task performance, and organizational citizenship behavior. This finding underscores that avoidance crafting becomes less detrimental when used alongside approach crafting. Moreover, our study reveals that proactive personality and job autonomy significantly increase the likelihood of employees being proactive crafters, offering empirical support for the notion that avoidance crafting can be an integral part of a proactive goal when combined with approach crafting.

摘要传统的以变量为中心的工作制作研究通常孤立地研究个人的工作制作行为。本研究以现有的以人为中心的工作制作研究为基础,旨在进一步验证基于工作需求-资源模型的工作制作特征。通过测试不同样本和时间点的特征相似性,我们发现了三种一致的工作制作特征:主动制作者,其特征是大量使用接近制作和适度使用回避制作;积极制作者,其表现出所有工作制作策略的平均水平;被动制作者,其特征是较少使用接近制作策略,但相对较多地使用回避制作。正如所推测的那样,积极主动的工匠是最受欢迎的,他们在自我报告的工作投入度、任务绩效和组织公民行为方面都表现出了最高水平。这一发现表明,当回避型塑造与接近型塑造同时使用时,回避型塑造的危害性就会降低。此外,我们的研究还发现,积极主动的个性和工作自主性会显著提高员工成为积极主动型人才的可能性,这为回避型人才与接近型人才结合使用时可以成为积极主动型目标不可或缺的一部分这一观点提供了实证支持。
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引用次数: 0
Integrating behavior and organizational change literatures to uncover crucial psychological mechanisms underlying the adoption and maintenance of organizational change 整合行为学和组织变革理论,揭示采用和维持组织变革的关键心理机制
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2024-08-28 DOI: 10.1002/job.2832
Sviatlana Kamarova, Marylène Gagné, Djurre Holtrop, Patrick D. Dunlop

Implementing successful organizational change is challenging, and to better understand it, researchers and practitioners have proposed a variety of models of change management. Paradoxically, while the behavior change of organizational members lies at the core of organizational change, theories and models of behavior change are rarely applied to organizational change management. Such knowledge could improve our understanding of underlying psychological mechanisms behind organizational change adoption and maintenance. Using self-determination theory as the framework, we developed a model of organizational change that integrates knowledge across the organizational and behavior change fields by (i) unifying change practices derived from organizational change models and from behavior change techniques, (ii) identifying and unifying underlying psychological mechanisms derived from theories that explain how organizational and behavior change occurs, and (iii) linking change practices to psychological mechanisms. The resulting model aims to provide theoretical and practical guidance for those involved in the planning and implementation of organizational change.

摘要成功实施组织变革具有挑战性,为了更好地理解组织变革,研究人员和从业人员提出了各种变革管理模式。矛盾的是,虽然组织成员的行为变化是组织变革的核心,但行为变化的理论和模型却很少被应用到组织变革管理中。这些知识可以提高我们对组织变革采纳和维持背后的潜在心理机制的理解。以自我决定理论为框架,我们开发了一个组织变革模型,该模型整合了组织变革和行为变革领域的知识,具体方法是:(1)统一源自组织变革模型和行为变革技术的变革实践;(2)识别并统一源自解释组织变革和行为变革如何发生的理论的潜在心理机制;(3)将变革实践与心理机制联系起来。由此产生的模型旨在为参与组织变革规划和实施的人员提供理论和实践指导。
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引用次数: 0
Paradoxical safety leadership: Conceptualization and measurement 矛盾的安全领导力:概念化和测量
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2024-08-21 DOI: 10.1002/job.2826
Xiaowen Hu, Lixin Jiang, Sara Willis, Tristan Casey, Chia-Huei Wu

Managing workplace safety requires leaders to navigate through competing goals and processes. However, the current conceptualization and measurement of safety leadership do not adequately address this practical reality. To address this issue, we integrate paradox theory and paradoxical leadership research with safety-management literature to develop the conceptualization and measurement of paradoxical safety leadership (PSL). We define PSL as a multidimensional construct that consists of seemingly contradictory yet interrelated leader behaviors to meet competing goals and demands in safety management. Using a combination of deductive and inductive methods, we identify four behavioral dimensions of PSL: (1) placing an emphasis on both production and safety; (2) enforcing safety compliance while allowing flexibility; (3) bridging upper management safety requirements versus frontline safety needs and requests; and (4) balancing time in the office and the time spent with employees in the field. We then provide evidence that supports the proposed four-factor structure, reliability, convergent, discriminant, incremental validity, and cross-cultural invariance of the PSL scale. Our study broadens the understanding of the role of leadership in workplace safety by developing a paradoxical approach to managing safety tensions and providing a measure that has the potential to advance research in both safety and paradox leadership domains.

摘要 管理工作场所安全需要领导者在相互竞争的目标和过程中游刃有余。然而,目前对安全领导力的概念化和测量并不能充分解决这一实际问题。为了解决这个问题,我们将悖论理论和悖论领导力研究与安全管理文献相结合,提出了悖论安全领导力(PSL)的概念和测量方法。我们将 PSL 定义为一种多维结构,由看似矛盾但又相互关联的领导行为组成,以满足安全管理中相互竞争的目标和要求。通过演绎法和归纳法的结合,我们确定了 PSL 的四个行为维度:(1) 同时强调生产和安全;(2) 强制遵守安全规定,同时允许灵活性;(3) 在上层管理安全要求与一线安全需求和要求之间架起桥梁;(4) 平衡在办公室的时间与在现场与员工相处的时间。然后,我们提供了支持所提议的 PSL 量表的四因素结构、可靠性、收敛性、判别性、增量有效性和跨文化不变性的证据。我们的研究拓宽了人们对领导力在工作场所安全中的作用的理解,提出了一种管理安全紧张局势的悖论方法,并提供了一种有可能推动安全和悖论领导力领域研究的测量方法。
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引用次数: 0
Leader inclusiveness and team resilience capacity in multinational teams: The role of organizational diversity climate 跨国团队中领导者的包容性和团队的应变能力:组织多样性氛围的作用
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2024-08-08 DOI: 10.1002/job.2829
Andreas Hundschell, Julia Backmann, Amy Wei Tian, Martin Hoegl

Multinational teams face numerous challenges arising from pressures in the global business environment and complexities posed by national diversity within teams. Team resilience capacity has been identified as an important capability for successful performance in challenging work environments, yet little is known about which factors contribute to it in a multinational context. Given that teams are inherently situated within a specific context and shaped by team leaders and the organizational environment, enhancing our understanding of contexts involving multinational teams is crucial for fostering team resilience and performance. Drawing on the conservation of resources theory, we investigate the influence of leader inclusiveness on the resilience capacity of multinational teams and explore how the organizational diversity climate shapes this relationship. Findings from our quantitative, multi-informant study based on data collected from 111 multinational teams reveal that leader inclusiveness enhances team resilience capacity and that such an effect is stronger when the organizational diversity climate is high. We also highlight that leader inclusiveness improves team performance indirectly via its effect on team resilience capacity, contingent on the organizational diversity climate.

跨国团队面临着全球商业环境压力和团队内部国家多样性带来的复杂性所带来的诸多挑战。团队应变能力被认为是在具有挑战性的工作环境中取得成功的一项重要能力,但人们对在跨国环境中哪些因素有助于提高团队应变能力知之甚少。鉴于团队本身就处于特定的环境中,并受到团队领导者和组织环境的影响,加强我们对涉及跨国团队的环境的了解对于培养团队的应变能力和绩效至关重要。借鉴资源保护理论,我们研究了领导者的包容性对跨国团队复原能力的影响,并探讨了组织多样性氛围如何塑造这种关系。我们基于从 111 个跨国团队收集到的数据进行了多信息定量研究,研究结果表明,领导者的包容性能够增强团队的应变能力,而且当组织多样性氛围较高时,这种影响会更大。我们还强调,领导者的包容性可通过其对团队复原能力的影响间接提高团队绩效,但这取决于组织多样性氛围。
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引用次数: 0
A multimethod investigation of the interpersonal effects of leader perfectionism and anger expression on employee psychological safety and creativity 领导完美主义和愤怒表达对员工心理安全和创造力的人际影响的多方法调查
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2024-08-05 DOI: 10.1002/job.2822
Anna Carmella G. Ocampo, Jun Gu, Quan Li, Gamze Koseoglu, Lu Wang, Neal M. Ashkanasy

Heightened competition within and across organizations compels leaders to set inflexibly high standards and to demand creative performance from their employees. Considering recent research on the interpersonal approach to perfectionism and anger expression, we predicted that leaders' perfectionism combined with their anger expression would threaten employees' psychological safety and creative effort that, in turn, would diminish their creative performance. To test our predictions, we designed three multimethod studies: (1) a preregistered memory reconstruction study, (2) a preregistered laboratory experiment, and (3) a multi-wave and multi-source field study. We found convergent evidence that leaders' anger expressions exacerbate the negative indirect influence of their perfectionism on employees' creative performance via psychological safety and creative effort. We conclude by discussing the interpersonal consequences of leader perfectionism in the workplace.

摘要组织内部和组织之间日益加剧的竞争迫使领导者制定缺乏灵活性的高标准,并对员工的创造性表现提出要求。考虑到最近关于完美主义和愤怒表达的人际关系研究,我们预测领导者的完美主义加上他们的愤怒表达会威胁到员工的心理安全和创造性努力,进而降低他们的创造性表现。为了验证我们的预测,我们设计了三项多方法研究:(1)一项预先登记的记忆重建研究;(2)一项预先登记的实验室实验;(3)一项多波段、多来源的实地研究。我们发现了一致的证据,即领导者的愤怒表达会通过心理安全和创造性努力,加剧其完美主义对员工创造性绩效的负面间接影响。最后,我们讨论了领导者完美主义在工作场所的人际后果。
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引用次数: 0
A matter of timing? A systematic review of work scheduling dynamics in work recovery research and applications 时机问题?工作恢复研究和应用中的工作安排动态系统回顾
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2024-08-02 DOI: 10.1002/job.2825
Molly M. Sloan, Cortney Busick, Tanya Mitropoulos, Fiyinfunjah Dosumu, Charles Calderwood

Work recovery reflects the replenishment of personal resources depleted by working, which has implications for employee health and wellness. However, work scheduling factors have received very limited attention in the recovery literature, despite that recovery is a dynamic process widely recognized to be influenced by contextual factors that define and influence the work role. After first conducting a narrative review of whether and how work scheduling factors are accounted for in existing theories of work recovery, we conduct a systematic review of existing work recovery research to identify any past empirical consideration of work scheduling factors in the recovery research base. We then harness the results of this systematic review to develop a taxonomy of work scheduling and related contextual factors that may be relevant to the process of recovery from work. We discuss the theoretical, practical, and methodological implications that emerged from our narrative and systematic reviews, providing guidance for how this newly developed taxonomy can be applied to understanding the implications of scheduling dynamics for work recovery across a range of different work contexts.

摘要 工作恢复反映了对因工作而耗尽的个人资源的补充,这对员工的健康和幸福有影响。然而,尽管人们普遍认为工作恢复是一个动态过程,会受到定义和影响工作角色的环境因素的影响,但工作安排因素在工作恢复文献中受到的关注却非常有限。我们首先对现有的工作康复理论是否以及如何考虑工作时间安排因素进行了叙述性回顾,然后对现有的工作康复研究进行了系统性回顾,以确定过去在康复研究基础中对工作时间安排因素的经验性考虑。然后,我们利用这一系统性回顾的结果,对可能与工作恢复过程相关的工作安排和相关背景因素进行分类。我们将讨论从我们的叙述性回顾和系统性回顾中得出的理论、实践和方法论意义,为如何将这一新开发的分类法应用于理解不同工作背景下工作安排动态对工作恢复的影响提供指导。
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引用次数: 0
Striving for the self: A self-regulation model of positive identity maintenance in platform-based gig drivers 努力实现自我:基于平台的千亿国际登录司机积极身份维护的自我调节模式
IF 6.8 2区 管理学 Q1 BUSINESS Pub Date : 2024-08-02 DOI: 10.1002/job.2828
Jenna A. Van Fossen, Gwendolyn Paige Watson, Amy M. Schuster, Nathan M. Baker, Chu-Hsiang Chang, Shelia R. Cotten

Research has focused on the effects of the organizational setting on work identity. However, platform-based gig work in particular features challenges to developing a positive work identity, such as high autonomy in the absence of organizational structure, and often the lack of a clear occupational title. We conducted focus groups with platform-based gig drivers (N = 53) and analyzed our data with an abductive approach, applying concepts from self-regulation theories. Our model presents commitment to career success goals as a mechanism linking higher-order abstract identity and lower-order concrete task goals. The career success goals that workers prioritize provide the criteria for achieving a positive work identity. Gig drivers desired to attain goal states such as higher earnings and autonomy that may be indicative of career success. Goal prioritization by oneself, given multiple desirable career success goals, could be overwhelming. Yet, compared to traditional workers, independent gig workers are also granted greater freedom to prioritize the career success goals that are perceived as achievable, to protect a positive work identity. Our study thus has implications for identity theory and self-regulation. We discuss practical implications to support independent workers given how they conceive of career success and positive work identity.

摘要研究主要集中于组织环境对工作认同的影响。然而,基于平台的 "零工 "工作在培养积极的工作认同感方面尤其具有挑战性,例如在没有组织结构的情况下具有高度自主性,而且往往缺乏明确的职业名称。我们对平台型临时工司机(53 人)进行了焦点小组讨论,并运用自我调节理论的概念,采用归纳法对数据进行了分析。我们的模型表明,对职业成功目标的承诺是一种连接高阶抽象身份和低阶具体任务目标的机制。员工优先考虑的职业成功目标为实现积极的工作认同提供了标准。Gig 驱动力希望达到目标状态,如更高的收入和自主权,这可能是职业成功的标志。考虑到有多个理想的职业成功目标,由自己来确定目标的优先次序可能会让人不知所措。然而,与传统工人相比,独立零工也被赋予了更大的自由度,可以优先考虑认为可以实现的职业成功目标,以保护积极的工作认同。因此,我们的研究对身份认同理论和自我调节具有启示意义。鉴于独立工作者如何看待职业成功和积极的工作认同,我们讨论了支持独立工作者的实际意义。
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引用次数: 0
Generational differences at work? A meta-analysis and qualitative investigation 工作中的代际差异?荟萃分析和定性调查
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2024-07-31 DOI: 10.1002/job.2827
Daniel M. Ravid, David P. Costanza, Madison R. Romero

Despite substantive criticisms of generations and mounting evidence suggesting that “generational differences” do not exist, generational characterizations remain widely popular among academics and practitioners who use them to explain employee thoughts and behaviors. The current research examined academic literature as a source that may have contributed to perpetuating generational stereotypes. In Study 1, we meta-analyzed the generations literature to examine the extent that findings in this research conveyed a sense that generational differences exist. Results of the meta-analysis revealed few systematic, meaningful differences among generations on a variety of outcomes. To follow up on why the generations literature generally promotes the idea of systematic differences despite the mixed and limited evidence for them, in Study 2, we conducted a qualitative investigation of the meta-analyzed articles, looking for explanations about why research and practice using generations persist despite the lack of evidence. Results of the qualitative analysis showed that researchers often discounted null or equivocal findings and seldom raised questions about the underlying concept of generations. Our findings reinforce that researchers and practitioners should continue to seek better explanations for differences among workers, investigate the origins of generational stereotypes, and work to understand why academics and practitioners continue supporting and propagating this questionable concept.

摘要尽管对世代的实质性批评和越来越多的证据表明 "世代差异 "并不存在,但世代特征仍然在学术界和从业人员中广为流行,他们用世代特征来解释员工的思想和行为。目前的研究将学术文献作为可能导致代际刻板印象长期存在的一个来源。在研究 1 中,我们对代际文献进行了元分析,以考察这些研究结果在多大程度上传达了存在代际差异的感觉。荟萃分析的结果显示,代际之间在各种结果上几乎没有系统的、有意义的差异。在研究 2 中,我们对元分析文章进行了定性调查,以了解为什么尽管缺乏证据,但代际研究和实践仍然存在。定性分析的结果表明,研究人员经常忽略无效或模棱两可的研究结果,很少对 "代 "的基本概念提出疑问。我们的研究结果进一步表明,研究人员和从业人员应继续寻求更好的方法来解释工人之间的差异,调查世代刻板印象的起源,并努力理解为什么学术界和从业人员继续支持和宣传这一有问题的概念。
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引用次数: 0
Does it take two to tango? Combined effects of relational job crafting and job design on energy and performance 探戈需要两个人一起跳吗?关系型工作设计和工作设计对精力和绩效的综合影响
IF 6.2 2区 管理学 Q1 BUSINESS Pub Date : 2024-07-30 DOI: 10.1002/job.2820
Wiebke Doden, Uta Bindl, Dana Unger

Despite an extensive body of research on job crafting, our understanding of how bottom-up job crafting behaviors interact with top-down job design in influencing employee effectiveness remains limited. Drawing on conservation of resources theory, we developed and tested a theoretical framework to examine the implications of daily promotion- versus prevention-oriented relational job crafting on employees' energy and subsequent task performance, in the context of relational job design (i.e., task interdependence). To test our theorizing, we conducted two experience-sampling studies over 10 workdays with full-time employees across various organizations (Study 1: Nday-level = 845, Nperson-level = 126; Study 2: Nday-level = 793, Nperson-level = 108). Multilevel path modeling indicated promotion-oriented relational job crafting was positively associated with subsequent task performance by increasing energy levels (Study 2), particularly when task interdependence was low (Study 1). In contrast, prevention-oriented relational job crafting was energy depleting in low-task-interdependent contexts (Study 2) but increased employees' energy in high-task-interdependent contexts (Study 1). Our findings suggest different forms of day-to-day relational job crafting behaviors are relevant for employees' energy and performance, but their effectiveness may depend on the relational job-design context.

摘要尽管我们对工作设计进行了大量研究,但我们对自下而上的工作设计行为如何与自上而下的工作设计相互作用以影响员工效率的理解仍然有限。借鉴资源保护理论,我们开发并测试了一个理论框架,以研究在关系型工作设计(即任务相互依存)的背景下,日常晋升型与预防型关系型工作设计对员工精力和后续任务绩效的影响。为了验证我们的理论,我们在 10 个工作日内对不同组织的全职员工进行了两次经验取样研究(研究 1:Nday-level = 845,Nperson-level = 126;研究 2:Nday-level = 793,Nperson-level = 108)。多层次路径建模表明,晋升导向的关系型工作设计通过提高能量水平与后续任务绩效呈正相关(研究 2),尤其是当任务相互依赖性较低时(研究 1)。相反,以预防为导向的关系型工作设计在任务相互依赖度低的情况下会消耗员工的精力(研究 2),但在任务相互依赖度高的情况下会增加员工的精力(研究 1)。我们的研究结果表明,不同形式的日常关系型工作设计行为与员工的精力和绩效相关,但其有效性可能取决于关系型工作设计的情境。
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引用次数: 0
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