Pub Date : 2026-01-15DOI: 10.1016/j.tourman.2026.105391
Xi Zhang , Chaozhi Zhang
This study investigates how museum interpretation enhances adult visitors’ experiential learning. Based on an integrated theoretical framework combining Kolb’s experiential learning theory with Falk’s contextual learning model, the research employs a multi-method qualitative approach that includes go-along, on-site, and follow-up interviews across 10 exhibitions in 7 museums. Data were collected from 20 interpreters and 50 visitors, 25 of whom participated in follow-up interviews. The findings indicate that interpretation significantly fosters cognitive, emotional, and behavioral engagement, thereby improving both on-site and long-term visitor experiences. The study further advances a theoretical framework for adult experiential learning in tourism contexts, offering actionable insights for optimizing interpretation services and enhancing destination appeal.
{"title":"Adult visitors’ experiential learning in museum interpretation: A longitudinal study","authors":"Xi Zhang , Chaozhi Zhang","doi":"10.1016/j.tourman.2026.105391","DOIUrl":"10.1016/j.tourman.2026.105391","url":null,"abstract":"<div><div>This study investigates how museum interpretation enhances adult visitors’ experiential learning. Based on an integrated theoretical framework combining Kolb’s experiential learning theory with Falk’s contextual learning model, the research employs a multi-method qualitative approach that includes go-along, on-site, and follow-up interviews across 10 exhibitions in 7 museums. Data were collected from 20 interpreters and 50 visitors, 25 of whom participated in follow-up interviews. The findings indicate that interpretation significantly fosters cognitive, emotional, and behavioral engagement, thereby improving both on-site and long-term visitor experiences. The study further advances a theoretical framework for adult experiential learning in tourism contexts, offering actionable insights for optimizing interpretation services and enhancing destination appeal.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"115 ","pages":"Article 105391"},"PeriodicalIF":12.4,"publicationDate":"2026-01-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145981503","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-01-14DOI: 10.1016/j.tourman.2026.105392
Yuchen Xu
Perspective-taking, or adopting the customer's point of view, is an effective intervention for helping frontline employees manage customer mistreatment. However, by drawing on fluency misattribution theory and social identity threat theory, this study reveals the dark side of perspective-taking. Results from five experiments involving 878 frontline employees show that incautiously adopting customers' perspectives to understand customer mistreatment intensifies employees' negative meta-stereotypes about how customers think of them, but only among those frequently exposed to such mistreatment. This effect is driven by these employees' bias attribution, whereby they tend to attribute customer mistreatment to customer bias against them. Furthermore, these effects are mitigated when frontline employees are encouraged to make non-bias attribution or when perspective-taking interventions are framed positively. Overall, this work reveals why the dark side of perspective-taking is likely to appear in hospitality and tourism and suggests how organizations can tackle it.
{"title":"The dark side of perspective-taking: Intensifying negative meta-stereotypes among frontline employees exposed to customer mistreatment","authors":"Yuchen Xu","doi":"10.1016/j.tourman.2026.105392","DOIUrl":"10.1016/j.tourman.2026.105392","url":null,"abstract":"<div><div>Perspective-taking, or adopting the customer's point of view, is an effective intervention for helping frontline employees manage customer mistreatment. However, by drawing on fluency misattribution theory and social identity threat theory, this study reveals the dark side of perspective-taking. Results from five experiments involving 878 frontline employees show that incautiously adopting customers' perspectives to understand customer mistreatment intensifies employees' negative meta-stereotypes about how customers think of them, but only among those frequently exposed to such mistreatment. This effect is driven by these employees' bias attribution, whereby they tend to attribute customer mistreatment to customer bias against them. Furthermore, these effects are mitigated when frontline employees are encouraged to make non-bias attribution or when perspective-taking interventions are framed positively. Overall, this work reveals why the dark side of perspective-taking is likely to appear in hospitality and tourism and suggests how organizations can tackle it.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"115 ","pages":"Article 105392"},"PeriodicalIF":12.4,"publicationDate":"2026-01-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145957718","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-01-14DOI: 10.1016/j.tourman.2026.105394
Muhai Chen , Shanshi Li , Xiaoman Zhou , Chuandong Hu , Yaqing Wang
Despite the rising popularity of digitally guided tours in museum tourism, their effectiveness compared to human-guided tours in shaping children's long-term learning outcomes remains underexplored. This study employs a mixed-methods approach, combining knowledge tests, electroencephalography measurements and post-tour semi-structured interviews, to examine the impact of digitally guided versus human-guided tours on children's learning performance. The results reveal that while digitally guided tours generally lead to poorer learning outcomes than human-guided ones, this gap narrows for more challenging tasks. Additionally, the advantage of human tour guides is most pronounced among children with low familiarity with digital technology and weak motivation, while this effect diminishes among those with higher familiarity and motivation. These findings provide important theoretical and managerial insights for optimizing museum tourism experiences.
{"title":"Guided by humans or technology? Tour mode effects on children's long-term learning outcomes","authors":"Muhai Chen , Shanshi Li , Xiaoman Zhou , Chuandong Hu , Yaqing Wang","doi":"10.1016/j.tourman.2026.105394","DOIUrl":"10.1016/j.tourman.2026.105394","url":null,"abstract":"<div><div>Despite the rising popularity of digitally guided tours in museum tourism, their effectiveness compared to human-guided tours in shaping children's long-term learning outcomes remains underexplored. This study employs a mixed-methods approach, combining knowledge tests, electroencephalography measurements and post-tour semi-structured interviews, to examine the impact of digitally guided versus human-guided tours on children's learning performance. The results reveal that while digitally guided tours generally lead to poorer learning outcomes than human-guided ones, this gap narrows for more challenging tasks. Additionally, the advantage of human tour guides is most pronounced among children with low familiarity with digital technology and weak motivation, while this effect diminishes among those with higher familiarity and motivation. These findings provide important theoretical and managerial insights for optimizing museum tourism experiences.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"115 ","pages":"Article 105394"},"PeriodicalIF":12.4,"publicationDate":"2026-01-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145957719","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Natural disasters, increasingly intensified by climate change, pose significant threats to global tourism by heightening risk perceptions and reducing tourist arrivals. Previous studies have examined disaster impacts through country-specific case studies, yet important dimensions such as disaster intensity, destination development levels, and cross-country differences in vulnerability have often been overlooked. This study addresses these gaps by integrating a structural gravity model of international tourism demand with a binned regression analysis that classifies disaster events by severity. The empirical strategy applies a two-stage estimation procedure that controls for the full set of multilateral resistances to tourism. Results show that severe events substantially reduce arrivals in developing destinations, whereas developed countries display greater resilience. Disaster intensity, rather than frequency, emerges as the primary driver of tourist responses, while moderating factors such as distance, border effects, and origin-country income shape heterogeneous outcomes.
{"title":"Natural disasters and global tourism flows: Intensity, vulnerability and moderating factors","authors":"Léopold Biardeau , Jaume Rosselló , Mondher Sahli , Maria Santana-Gallego","doi":"10.1016/j.tourman.2025.105390","DOIUrl":"10.1016/j.tourman.2025.105390","url":null,"abstract":"<div><div>Natural disasters, increasingly intensified by climate change, pose significant threats to global tourism by heightening risk perceptions and reducing tourist arrivals. Previous studies have examined disaster impacts through country-specific case studies, yet important dimensions such as disaster intensity, destination development levels, and cross-country differences in vulnerability have often been overlooked. This study addresses these gaps by integrating a structural gravity model of international tourism demand with a binned regression analysis that classifies disaster events by severity. The empirical strategy applies a two-stage estimation procedure that controls for the full set of multilateral resistances to tourism. Results show that severe events substantially reduce arrivals in developing destinations, whereas developed countries display greater resilience. Disaster intensity, rather than frequency, emerges as the primary driver of tourist responses, while moderating factors such as distance, border effects, and origin-country income shape heterogeneous outcomes.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"114 ","pages":"Article 105390"},"PeriodicalIF":12.4,"publicationDate":"2026-01-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145924833","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-01-07DOI: 10.1016/j.tourman.2025.105379
Živa Alif , Anna K. Zinn , Sara Dolnicar
Robust pre-testing protocols can help researchers select the most promising behaviour change interventions to test in field experiments. We add to an existing pre-testing protocol by outlining the importance of (1) scrutinising “neutral” stimuli and (2) accounting for different pools of participants. We test the full pre-testing protocol in the context of farm tourism. Specifically, we test theory-driven messages to increase water-saving intentions during a hypothetical farm stay for Australian participants (Study 1) and participants from the UK (Study 2). While all messages increased intentions to save water compared to no message, theory-derived messages did not outperform neutral appeals. We also found cultural differences. Our findings emphasize the importance of pre-testing intervention materials and help guide behaviour scientists in tourism research on how to select interventions for field experiments. This research further offers an overview of promising interventions to entice water saving in farm tourism.
{"title":"Selecting the most promising behaviour change interventions for field experimentation","authors":"Živa Alif , Anna K. Zinn , Sara Dolnicar","doi":"10.1016/j.tourman.2025.105379","DOIUrl":"10.1016/j.tourman.2025.105379","url":null,"abstract":"<div><div>Robust pre-testing protocols can help researchers select the most promising behaviour change interventions to test in field experiments. We add to an existing pre-testing protocol by outlining the importance of (1) scrutinising “neutral” stimuli and (2) accounting for different pools of participants. We test the full pre-testing protocol in the context of farm tourism. Specifically, we test theory-driven messages to increase water-saving intentions during a hypothetical farm stay for Australian participants (Study 1) and participants from the UK (Study 2). While all messages increased intentions to save water compared to no message, theory-derived messages did not outperform neutral appeals. We also found cultural differences. Our findings emphasize the importance of pre-testing intervention materials and help guide behaviour scientists in tourism research on how to select interventions for field experiments. This research further offers an overview of promising interventions to entice water saving in farm tourism.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"114 ","pages":"Article 105379"},"PeriodicalIF":12.4,"publicationDate":"2026-01-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145924789","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-01-03DOI: 10.1016/j.tourman.2025.105389
Guanghui Qiao , Zhilong Shao , Yushunan Dai , Chao Tu
This study, grounded in Terror Management Theory, explores how tourism can alleviate death anxiety—a psychological state characterized by fear and apprehension related to the inevitability of death—in tourists with physical disabilities by addressing their basic psychological needs. The research involved in-depth exploration with 20 individuals with physical disabilities. The findings reveal that tourism activities, by fulfilling the basic psychological needs of these tourists in the realms of Self-Control, Capability Confidence, and the Social Integration, have successfully reduced their perceived levels of death anxiety. Additionally, the study constructs a model that demonstrates how tourism activities can fulfill the basic psychological needs of tourists with physical disabilities, thereby alleviating their death anxiety. Subsequently, this model was validated through quantitative research involving 325 individuals with physical disabilities. This study not only enriches the application of Terror Management Theory in the field of tourism but also provides strategic guidance for tourism practice.
{"title":"How tourism can alleviate death anxiety? The application of terror management theory in the context of tourism with physical disability","authors":"Guanghui Qiao , Zhilong Shao , Yushunan Dai , Chao Tu","doi":"10.1016/j.tourman.2025.105389","DOIUrl":"10.1016/j.tourman.2025.105389","url":null,"abstract":"<div><div>This study, grounded in Terror Management Theory, explores how tourism can alleviate death anxiety—a psychological state characterized by fear and apprehension related to the inevitability of death—in tourists with physical disabilities by addressing their basic psychological needs. The research involved in-depth exploration with 20 individuals with physical disabilities. The findings reveal that tourism activities, by fulfilling the basic psychological needs of these tourists in the realms of Self-Control, Capability Confidence, and the Social Integration, have successfully reduced their perceived levels of death anxiety. Additionally, the study constructs a model that demonstrates how tourism activities can fulfill the basic psychological needs of tourists with physical disabilities, thereby alleviating their death anxiety. Subsequently, this model was validated through quantitative research involving 325 individuals with physical disabilities. This study not only enriches the application of Terror Management Theory in the field of tourism but also provides strategic guidance for tourism practice.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"114 ","pages":"Article 105389"},"PeriodicalIF":12.4,"publicationDate":"2026-01-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145883340","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-01-03DOI: 10.1016/j.tourman.2025.105388
Lingfei Deng , Chunhong Li , Qiang Ye
Despite the growing adoption of generative artificial intelligence (GenAI) in online travel agencies (OTAs), its impact on tourists' review behavior remains poorly understood. Within the information overload framework, this study offers a novel dual-path theoretical framework that integrates both generalized reciprocity and suppressed social loafing mechanisms. Using a multi-method design comprising a natural experiment with regression discontinuity design and controlled online experiments across three studies, we investigated how GenAI-powered review summaries shape tourists' review intention. Our findings reveal that exposure to GenAI summaries enhances review intention through generalized reciprocity. By alleviating information overload and reducing perceived processing effort, these summaries motivate tourists to reciprocate by composing their own reviews, thereby ''paying forward'' the benefits received, rather than triggering free-riding that would diminish review intention. These findings advance theoretical knowledge of information processing, GenAI's influence on tourists' decision-making, and tourists' review behavior, while providing actionable insights for OTAs and hospitality management.
{"title":"Cool or poor: Assessing the effectiveness of GenAI-powered review summary feature on the OTA platform","authors":"Lingfei Deng , Chunhong Li , Qiang Ye","doi":"10.1016/j.tourman.2025.105388","DOIUrl":"10.1016/j.tourman.2025.105388","url":null,"abstract":"<div><div>Despite the growing adoption of generative artificial intelligence (GenAI) in online travel agencies (OTAs), its impact on tourists' review behavior remains poorly understood. Within the information overload framework, this study offers a novel dual-path theoretical framework that integrates both generalized reciprocity and suppressed social loafing mechanisms. Using a multi-method design comprising a natural experiment with regression discontinuity design and controlled online experiments across three studies, we investigated how GenAI-powered review summaries shape tourists' review intention. Our findings reveal that exposure to GenAI summaries enhances review intention through generalized reciprocity. By alleviating information overload and reducing perceived processing effort, these summaries motivate tourists to reciprocate by composing their own reviews, thereby ''paying forward'' the benefits received, rather than triggering free-riding that would diminish review intention. These findings advance theoretical knowledge of information processing, GenAI's influence on tourists' decision-making, and tourists' review behavior, while providing actionable insights for OTAs and hospitality management.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"114 ","pages":"Article 105388"},"PeriodicalIF":12.4,"publicationDate":"2026-01-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145883343","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-12-31DOI: 10.1016/j.tourman.2025.105384
Vicente Ramos Mir , Bartolomé Deyá Tortella , Veronica Leoni , Juan Luis Nicolau
This study investigates the determinants and timing of hotel booking cancellations through an integrative theoretical and empirical approach. Drawing on the theory of planned behavior, transaction cost theory, prospect theory, and strategic decision-making, we offer a comprehensive framework that explains both why and when cancellations occur. Utilizing a unique dataset of over two million hotel bookings from Mallorca, Spain (2021–2024), we apply time-to-event modeling and a linear probability model to explore cancellation patterns. Our results show that cancellation behavior is determined by a complex interplay of refundability terms, booking window, consumer nationality, travel party composition, hotel characteristics, and pricing dynamics. Findings reveal a non-linear (inverted U-shaped) relationship between booking window and cancellation likelihood, and highlight strategic consumer behavior around penalty windows and rebooking opportunities. This study contributes to tourism literature by combining theoretical depth with large-scale observational data to explain temporal and behavioral nuances in booking cancellations.
{"title":"Decoding booking cancellations: Quantitative insights and theoretical advances in tourism behavior","authors":"Vicente Ramos Mir , Bartolomé Deyá Tortella , Veronica Leoni , Juan Luis Nicolau","doi":"10.1016/j.tourman.2025.105384","DOIUrl":"10.1016/j.tourman.2025.105384","url":null,"abstract":"<div><div>This study investigates the determinants and timing of hotel booking cancellations through an integrative theoretical and empirical approach. Drawing on the theory of planned behavior, transaction cost theory, prospect theory, and strategic decision-making, we offer a comprehensive framework that explains both why and when cancellations occur. Utilizing a unique dataset of over two million hotel bookings from Mallorca, Spain (2021–2024), we apply time-to-event modeling and a linear probability model to explore cancellation patterns. Our results show that cancellation behavior is determined by a complex interplay of refundability terms, booking window, consumer nationality, travel party composition, hotel characteristics, and pricing dynamics. Findings reveal a non-linear (inverted U-shaped) relationship between booking window and cancellation likelihood, and highlight strategic consumer behavior around penalty windows and rebooking opportunities. This study contributes to tourism literature by combining theoretical depth with large-scale observational data to explain temporal and behavioral nuances in booking cancellations.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"114 ","pages":"Article 105384"},"PeriodicalIF":12.4,"publicationDate":"2025-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145883267","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-12-31DOI: 10.1016/j.tourman.2025.105387
Volker G. Kuppelwieser , Benedikt Schnurr , Aikaterini Manthiou
Tourism managers investing in accessibility face a strategic paradox: accessibility features for tourists with disabilities can both attract and repel non-disabled tourists through competing prosocial motivations. This study examines how tourists without disabilities respond to accessible services for tourists with disabilities, showing that prosocial motivations lead them to seek and avoid accessible options. Through a competing motivations framework, we show that inclusivity support drives preference for providers offering accessible services, while option limitation concern—the belief that using accessible services reduces resources for those with disabilities—motivates avoidance. Studies across tourism contexts show these preferences strengthen when accessible capacity is higher and when tourists with and without disabilities do not use facilities simultaneously. These findings extend prosocial behavior theory to include deliberate non-consumption as a prosocial act and provide tourism providers strategies for designing accessible offerings that appeal to all segments.
{"title":"Helping by staying away: When prosocial motivations create accessibility paradoxes","authors":"Volker G. Kuppelwieser , Benedikt Schnurr , Aikaterini Manthiou","doi":"10.1016/j.tourman.2025.105387","DOIUrl":"10.1016/j.tourman.2025.105387","url":null,"abstract":"<div><div>Tourism managers investing in accessibility face a strategic paradox: accessibility features for tourists with disabilities can both attract and repel non-disabled tourists through competing prosocial motivations. This study examines how tourists without disabilities respond to accessible services for tourists with disabilities, showing that prosocial motivations lead them to seek and avoid accessible options. Through a competing motivations framework, we show that inclusivity support drives preference for providers offering accessible services, while option limitation concern—the belief that using accessible services reduces resources for those with disabilities—motivates avoidance. Studies across tourism contexts show these preferences strengthen when accessible capacity is higher and when tourists with and without disabilities do not use facilities simultaneously. These findings extend prosocial behavior theory to include deliberate non-consumption as a prosocial act and provide tourism providers strategies for designing accessible offerings that appeal to all segments.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"114 ","pages":"Article 105387"},"PeriodicalIF":12.4,"publicationDate":"2025-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145883341","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-12-30DOI: 10.1016/j.tourman.2025.105383
David Gallegos-Meza , Marcelo Lufin , Gonzalo Bravo
Major urban regions in the Global South host Sport Mega-Events (SMEs) to stimulate sports tourism, yet studies of their sustainability have produced inconclusive findings. Most prior work treats economic, socioeconomic, and environmental dimensions separately, overlooking how these factors interact with each other. A Miyazawa environmental model combined with a spatial analysis is proposed to evaluate their impacts, decomposing effects between economic sectors, household income groups, and municipal levels. The model is applied to the Santiago Metropolitan Region in Chile, using expenditure of sports tourists who attended the Santiago 2023 Pan American Games. Findings indicates that sports tourism generated heterogeneous mixed economic effects by sector, household groups, and spatially within-municipalities. Moreover, these effects are also significantly affected by the different magnitudes of responsibility for environmental pollution emissions. These insights suggest that policymakers should tailor strategies to the specific profiles of different municipalities in order to ensure truly sustainable sports-tourism development in SMEs.
{"title":"A holistic analysis of the impact of event sports tourism in Sport Mega-Events: Evidence from the Santiago 2023 Pan American Games in Chile","authors":"David Gallegos-Meza , Marcelo Lufin , Gonzalo Bravo","doi":"10.1016/j.tourman.2025.105383","DOIUrl":"10.1016/j.tourman.2025.105383","url":null,"abstract":"<div><div>Major urban regions in the Global South host Sport Mega-Events (SMEs) to stimulate sports tourism, yet studies of their sustainability have produced inconclusive findings. Most prior work treats economic, socioeconomic, and environmental dimensions separately, overlooking how these factors interact with each other. A Miyazawa environmental model combined with a spatial analysis is proposed to evaluate their impacts, decomposing effects between economic sectors, household income groups, and municipal levels. The model is applied to the Santiago Metropolitan Region in Chile, using expenditure of sports tourists who attended the Santiago 2023 Pan American Games. Findings indicates that sports tourism generated heterogeneous mixed economic effects by sector, household groups, and spatially within-municipalities. Moreover, these effects are also significantly affected by the different magnitudes of responsibility for environmental pollution emissions. These insights suggest that policymakers should tailor strategies to the specific profiles of different municipalities in order to ensure truly sustainable sports-tourism development in SMEs.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"114 ","pages":"Article 105383"},"PeriodicalIF":12.4,"publicationDate":"2025-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145883266","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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