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Measuring performance variability: A Meta-Heterogeneity Index approach in tourism research 衡量绩效可变性:旅游研究中的元异质性指数方法
IF 12.4 1区 管理学 Q1 ENVIRONMENTAL STUDIES Pub Date : 2025-10-28 DOI: 10.1016/j.tourman.2025.105329
Barnabé Walheer , Nicolas Peypoch , Linjia Zhang
In this study, we present the Meta-Heterogeneity Index (MHI), which we designed to uncover within-group performance disparities across destinations, firms, or regions—disparities that more conventional approaches often overlook. Using panel data on star-rated hotels in China, we demonstrate the usefulness of the MHI, showing how it separates efficiency change from technical change and identifies whether shortfalls stem from operations or technology. This detailed diagnosis would equip destination managers and corporate decision-makers with clear priorities for reallocating resources or driving innovation. In addition, since the MHI can be readily transferred to other tourism subsectors, it is a practical tool that researchers can use to track competitiveness and to enrich performance analysis in the tourism management field.
在本研究中,我们提出了元异质性指数(MHI),我们设计该指数来揭示不同目的地、公司或地区之间的集团内部绩效差异,而这些差异往往被传统方法所忽视。利用中国星级酒店的面板数据,我们展示了MHI的实用性,展示了它如何将效率变化与技术变化区分开来,并确定不足是源于运营还是技术。这种详细的诊断将使目的地管理人员和企业决策者在重新分配资源或推动创新方面有明确的优先顺序。此外,由于MHI可以很容易地转移到其他旅游分部门,因此它是研究人员可以用来跟踪竞争力和丰富旅游管理领域绩效分析的实用工具。
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引用次数: 0
Navigating work–family and family–work conflicts during bleisure travel with family: The roles of personal involvement and perceived control 与家人一起休闲旅行中处理工作-家庭和家庭-工作冲突:个人参与和感知控制的作用
IF 12.4 1区 管理学 Q1 ENVIRONMENTAL STUDIES Pub Date : 2025-10-26 DOI: 10.1016/j.tourman.2025.105331
Xingyi Zhang , Jing Li , Xiaolong Shao , Heesu Han
As bleisure travel with family increases, understanding the dual-role conflicts faced by these travelers is crucial. Grounded in Conservation of Resources Theory and Stress and Coping Theory, this study examines how work–family and family–work conflicts shape travelers' experiences throughout business event participation and travel. A mixed-methods approach was employed: Study 1 used a qualitative method to identify key sources of conflict, informing construct contextualization in Study 2, which applied a quantitative approach to examine conflict effects and the moderating role of perceived control. Findings reveal that both forms of conflict influence domain-specific involvement and travelers’ emotions. This study contributes to bleisure travel literature by introducing a dual-role conflict framework and identifying perceived control as a psychological resource. Practical implications include adjusting event settings to facilitate family participation (e.g., offering on-site childcare) and enhancing perceived control to help attendees balance work and family roles during business trips.
随着与家人一起休闲旅行的增加,了解这些旅行者面临的双重角色冲突是至关重要的。本研究以资源保护理论和压力与应对理论为基础,探讨了工作-家庭和家庭-工作冲突如何影响旅行者在商务活动参与和旅行中的体验。本研究采用混合方法:研究1采用定性方法确定冲突的关键来源,为研究2的构建情境化提供信息;研究2采用定量方法考察冲突效应和感知控制的调节作用。研究结果表明,两种形式的冲突都会影响特定领域的涉入和旅行者的情绪。本研究通过引入双重角色冲突框架,并将感知控制作为一种心理资源,为休闲旅游文献做出了贡献。实际影响包括调整活动设置以促进家庭参与(例如,提供现场托儿服务),增强感知控制,帮助与会者在出差期间平衡工作和家庭角色。
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引用次数: 0
Application of copula-based Markov Switching Unrelated Regression to tourism demand modeling 基于copula的马尔可夫切换不相关回归在旅游需求建模中的应用
IF 12.4 1区 管理学 Q1 ENVIRONMENTAL STUDIES Pub Date : 2025-10-25 DOI: 10.1016/j.tourman.2025.105338
Woraphon Yamaka , Vicente Ramos
This study examines the tourism demand using a two-regime Markov Switching Seemingly Unrelated Regression (MS-SUR) model. This approach provides relevant methodological contributions that account for three characteristics that are common in tourism data: nonlinear and structurally dynamic nature of tourism behavior, correlation between different origin markets and non-normal distribution. Based on actual monthly tourism data, the model identifies two distinct demand phases and accounts for changes in both the expected mean and variance over time. The analysis also tests the suitability of various copula models, namely Elliptical, Archimedean, and Vine structures—to describe the relationship between different origin markets. Model selection criteria such as AIC and BIC suggest that the Regular Vine (R-Vine) copula provides a better fit than alternative approaches. The results highlight the presence of changing patterns in tourism demand and show that flexible dependency structures can improve the modeling of such changes.
本研究采用两区马尔可夫切换看似无关回归(MS-SUR)模型考察旅游需求。这种方法提供了相关的方法贡献,说明了旅游数据中常见的三个特征:旅游行为的非线性和结构动态性质,不同来源市场之间的相关性和非正态分布。基于每月的实际旅游数据,该模型确定了两个不同的需求阶段,并考虑了预期平均值和方差随时间的变化。分析还检验了椭圆结构、阿基米德结构和葡萄藤结构等多种联结模型对不同产地市场之间关系的适用性。AIC和BIC等模型选择标准表明,规则藤(R-Vine)联结比其他方法提供了更好的拟合。研究结果表明,旅游需求存在变化模式,灵活的依赖结构可以改善这种变化的建模。
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引用次数: 0
Is the match always good? Interaction of endorser type and language style of short video title on tourists’ watching decisions 比赛总是很精彩吗?短视频标题类型和语言风格对游客观看决策的交互作用
IF 12.4 1区 管理学 Q1 ENVIRONMENTAL STUDIES Pub Date : 2025-10-25 DOI: 10.1016/j.tourman.2025.105336
Jingqiang Wang , Xinyi Ding , Meizhen Lin , Min Li
Based on language expectancy theory (LET), this study examined the interaction between destination endorser type (official vs. celebrity) and language style of short video titles (formal vs. informal) on tourists’ watching decisions (including both watching intentions and actual watching behavior). Through a secondary data analysis, neurobiological measures (event-related potentials, ERPs) and a scenario-based experiment, results revealed that official endorsers paired with informal language style titles enhance perceived stereotype inconsistency and boost watching decisions, suggesting a positive violation of language expectations. Official endorsers paired with formal language style titles triggered similarity categorization but weaker effects in motivating watching decisions. In contrast, celebrity endorsers paired with informal (vs. formal) language style titles increased watching decisions, inconsistent with positive violation of language expectations hypothesis. This study provides behavioral and neurobiological evidence for LET in tourism endorsement marketing. We also discussed how to select suitable language styles for short video titles with different endorsers.
基于语言期望理论(LET),本研究考察了目的地代言人类型(官方与名人)和短视频标题语言风格(正式与非正式)对游客观看决策(包括观看意图和实际观看行为)的影响。通过二次数据分析、神经生物学测量(事件相关电位,erp)和基于场景的实验,结果显示官方背书与非正式语言风格标题配对增强了刻板印象不一致的感知,并促进了观看决策,表明语言期望的积极违反。官方代言与正式语言风格标题相结合,可以触发相似性分类,但在激励观看决策方面的作用较弱。相比之下,名人代言人搭配非正式(相对于正式)语言风格的标题增加了观看决定,这与积极违反语言期望假设不一致。本研究为LET在旅游代言营销中的作用提供行为和神经生物学证据。我们还讨论了如何选择适合不同广告主的短视频标题的语言风格。
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引用次数: 0
How moral judgment incongruence affects employee job crafting: The moderating roles of AI-generated ads' verisimilitude and creativity 道德判断不一致如何影响员工的工作制作:人工智能生成广告的真实性和创造力的调节作用
IF 12.4 1区 管理学 Q1 ENVIRONMENTAL STUDIES Pub Date : 2025-10-24 DOI: 10.1016/j.tourman.2025.105333
Hua Fan , Wangshuai Wang , Lu (Monroe) Meng
AI-powered destination advertising is reshaping tourism and hospitality. However, frontline employees often have differing moral judgments about generative AI (GenAI) advertising, creating challenges from intra-organizational moral incongruence. This research, based on social cognitive and cognitive rumination theories, examines how leader-employee moral incongruence over GenAI ads impact workplace outcomes and how ad features moderate these effects. A field survey of 941 hotel employees (Study 1) found that congruent moral judgments between leaders and employees foster approach job crafting while reducing avoidance job crafting. Two online experiments with 800 practitioners (Study 2) revealed that the negative effects of moral incongruence on approach job crafting are intensified by higher ad verisimilitude but mitigated by greater ad creativity. Moral incongruence also more strongly promotes avoidance job crafting when ad verisimilitude is high. Finally, a field experiment (Study 3) involving 826 leader-follower dyads in a travel agency corroborates these findings.
基于人工智能的目的地广告正在重塑旅游业和酒店业。然而,一线员工往往对生成式人工智能(GenAI)广告有不同的道德判断,这就造成了组织内部道德不一致的挑战。本研究基于社会认知和认知反刍理论,探讨了GenAI广告中领导与员工的道德不一致如何影响工作结果,以及广告特征如何缓和这些影响。一项对941名酒店员工的实地调查(研究1)发现,领导者和员工之间一致的道德判断促进了接近型工作的制作,同时减少了回避型工作的制作。两项针对800名从业人员的在线实验(研究2)显示,道德不一致性对招工制作的负面影响会因较高的广告逼真度而加剧,但会因较高的广告创意而减弱。当广告逼真度高时,道德不一致也会更强烈地促进回避工作制作。最后,一项涉及旅行社826对领导-追随者的实地实验(研究3)证实了这些发现。
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引用次数: 0
Beyond the gaze: “I-Thou” relationships in sightseeing bus tourism 目光之外:观光巴士旅游中的“我-你”关系
IF 12.4 1区 管理学 Q1 ENVIRONMENTAL STUDIES Pub Date : 2025-10-23 DOI: 10.1016/j.tourman.2025.105332
Philipp Wassler , Giulia Rigo , Andrea Pozzi , Rossella Baratta
This study, grounded in Martin Buber’s dialogical philosophy, investigates the potential for authentic “I-Thou” relationships in tourism. For this purpose, we take the case of sightseeing bus tours, which are often perceived as inherently disconnected experiences. Utilizing a mixed-method approach, including interviews with local stakeholders and an open-ended questionnaire for residents, the findings reveal that even seemingly inauthentic tourist experiences, like bus tours, can facilitate meaningful connections. Through a Buberian lens, the research suggests that mutuality, openness, connectedness, and authenticity form “I-Thou” relationships in tourism. The study offers theoretical contributions for future research in terms of a more positive outlook on tourist experiences and discusses practical implications of the findings.
本研究以马丁·布伯的对话哲学为基础,探讨了旅游业中真实的“我-你”关系的潜力。为此,我们以观光巴士旅游为例,这通常被认为是一种本质上不连贯的体验。利用混合方法,包括与当地利益相关者的访谈和对居民的开放式问卷调查,研究结果表明,即使是看似不真实的旅游体验,如巴士旅游,也可以促进有意义的联系。通过Buberian的视角,研究表明互动性、开放性、连通性和真实性构成了旅游中的“我-你”关系。本研究为未来更积极的旅游体验观研究提供了理论依据,并讨论了研究结果的实际意义。
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引用次数: 0
Beyond rational choice: A typology of urban discovery 超越理性选择:城市发现的类型学
IF 12.4 1区 管理学 Q1 ENVIRONMENTAL STUDIES Pub Date : 2025-10-21 DOI: 10.1016/j.tourman.2025.105327
Brett Binst , Lien Michiels , Annelien Smets
As the internet, smartphones, and review platforms transform how travelers discover urban attractions, understanding this process is critical for harnessing a sustainable urban attraction space. Yet urban discovery remains poorly understood and existing research is fragmented. To address this gap, we adapt Leiper's tourist attraction systems framework to study urban discovery. Our grounded theory analysis on 126 interviews resulted in five distinct discovery modes: instrumental-rational, go-with-the-flow, social, flaneur, and habitual. Besides richly describing these modes, we identify personal, social, contextual, demographic, and affective factors influencing them. We illustrate how playful discovery modes—go-with-the-flow, social, and flaneur—are compatible, leading to mixed discovery modes, while the remaining modes are incompatible. These findings challenge the dominance of rational choice models by revealing a broader spectrum of discovery behaviors. They also provide a foundation for designing a more inclusive urban attraction content space and offer strategic implications for urban attraction management.
随着互联网、智能手机和点评平台改变游客发现城市景点的方式,了解这一过程对于利用可持续的城市景点空间至关重要。然而,人们对城市发现的了解仍然很少,现有的研究也很零散。为了解决这一差距,我们采用了莱珀的旅游景点系统框架来研究城市发现。我们对126个访谈的基础理论分析得出了五种不同的发现模式:工具理性、随大流、社交、漫游者和习惯性。除了丰富地描述这些模式外,我们还确定了影响它们的个人、社会、背景、人口和情感因素。我们说明了有趣的发现模式(随大流、社交和漫游者)是如何兼容的,导致混合发现模式,而其他模式是不兼容的。这些发现通过揭示更广泛的发现行为,挑战了理性选择模型的主导地位。为设计更具包容性的城市景点内容空间提供了基础,并为城市景点管理提供了战略意义。
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引用次数: 0
LLM-based innovation dynamics analyzer: A novel approach to competitive innovation dynamics in tourism 基于法学硕士的创新动态分析:旅游业竞争创新动态的新方法
IF 12.4 1区 管理学 Q1 ENVIRONMENTAL STUDIES Pub Date : 2025-10-18 DOI: 10.1016/j.tourman.2025.105325
Simone Bianco , Huihui Zhang , Jaehee Gim , Srikanth Beldona
Tourism and general management scholarship lack scalable tools for tracking how firms vie across successive innovation waves; manual or keyword coding cannot process today's news volume. We introduce the Large Language Model-Based Innovation Dynamics Analyzer (LIDA), a four-step methodological pipeline that (1) detects innovation stories with few-shot GPT-4 prompts, (2) groups them via BERTopic, (3) links them into time-bounded action–reaction chains through HDBSCAN, and (4) gauges market impact using cumulative abnormal returns. Applied to 20,000 news gathered from Restaurant SmartBrief (2011–2024), LIDA delivers the first large-sample map of competitive innovation in tourism. Results show process innovations consistently lift market-value; business-model experiments trigger short-term discounts; and product launches are value-neutral unless demand builds quickly. Absolute pioneers earn no premiums, whereas wave leaders and brief “deliberate followers” gain fleeting rewards. These patterns show that advantage depends on innovation type and timing, not historical primacy. Methodologically, LIDA converts vast unstructured corpora into analyzable competitive-action networks.
旅游业和综合管理研究缺乏可扩展的工具来跟踪企业如何在连续的创新浪潮中竞争;手动或关键字编码无法处理今天的新闻量。我们介绍了基于大型语言模型的创新动态分析仪(LIDA),这是一个四步方法管道,它(1)通过少量GPT-4提示检测创新故事,(2)通过BERTopic对它们进行分组,(3)通过HDBSCAN将它们链接到有时间限制的行动-反应链中,(4)使用累积异常回报衡量市场影响。利用2011-2024年《餐饮智能简报》(Restaurant SmartBrief)收集的2万条新闻,LIDA提供了首个旅游业竞争创新大样本地图。结果表明,工艺创新持续提升市场价值;商业模式实验引发短期折扣;除非需求迅速增长,否则产品发布是价值中性的。绝对的先驱者赚不到任何溢价,而浪潮的领导者和短暂的“深思熟虑的追随者”则获得短暂的回报。这些模式表明,优势取决于创新类型和时机,而不是历史领先地位。在方法上,LIDA将大量非结构化语料库转换为可分析的竞争行为网络。
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引用次数: 0
Tourism Taxation: Balancing revenues, competitiveness and sustainability in destination management 旅游税:在目的地管理中平衡收入、竞争力和可持续性
IF 12.4 1区 管理学 Q1 ENVIRONMENTAL STUDIES Pub Date : 2025-10-16 DOI: 10.1016/j.tourman.2025.105326
Jaume Rosselló-Nadal, María Sard
Tourism taxes have become increasingly relevant as destinations seek to balance public revenue generation with the sustainability of local communities and tourism competitiveness. While traditional taxation debates focus on voter impact, tourism taxation shifts the burden to non-residents, raising distinct economic and social considerations. This paper offers a comprehensive review of the current landscape of tourism taxation, analysing its regulatory motivations, the externalities it seeks to address, demand responsiveness, and levels of stakeholder acceptance. Drawing on existing literature, the study explores how tourism taxes are designed and implemented and assesses their potential as instruments for promoting more resilient and sustainable destinations in the face of growing visitor pressure and evolving global challenges.
随着旅游目的地寻求平衡公共收入与当地社区的可持续性和旅游竞争力,旅游税变得越来越重要。虽然传统的税收辩论侧重于选民影响,但旅游税将负担转移到非居民身上,引起了明显的经济和社会考虑。本文全面回顾了旅游税收的现状,分析了其监管动机、外部性、需求响应以及利益相关者的接受程度。根据现有文献,该研究探讨了如何设计和实施旅游税,并评估了其作为工具的潜力,以促进更具弹性和可持续性的目的地,以应对日益增长的游客压力和不断变化的全球挑战。
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引用次数: 0
Tourism effects of the carbon generalized system of preferences: Value creation and heterogeneous responses 碳广义偏好系统的旅游效应:价值创造与异质性响应
IF 12.4 1区 管理学 Q1 ENVIRONMENTAL STUDIES Pub Date : 2025-10-15 DOI: 10.1016/j.tourman.2025.105328
Jiekuan Zhang
This study applies the theory of externality internalization in environmental economics to develop a novel city-level panel dataset combining statistical data and textual evidence. Through empirical analysis of 286 Chinese cities, this study establishes the causal relationship between the carbon generalized system of preferences (CGSP) pilot policy and tourism development while identifying its underlying mechanisms. The results demonstrate that CGSP overcomes the cost-constraining paradigm typical of conventional environmental policies, effectively driving tourism advancement through integrated value endowment, information feedback, and behavioral incentivization mechanisms. Crucially, digitalization and green finance simultaneously reinforce CGSP's positive effects on tourism and enhance the functional efficacy of these mechanisms. Moreover, the tourism-promoting impact exhibits significant heterogeneity. This research pioneers the integration of environmental economics with digital transformation theory and financial intermediation theory. By constructing a comprehensive “policy signals-behavioral responses-ecological capital” mechanistic framework, this study presents China's approach to synergistic environmental-tourism development.
本研究运用环境经济学中的外部性内部化理论,结合统计数据和文本证据,构建了一个新的城市面板数据集。本文通过对中国286个城市的实证分析,建立了碳广义优惠制度试点政策与旅游发展之间的因果关系,并明确了其潜在机制。结果表明,CGSP克服了传统环境政策的成本约束范式,通过综合价值禀赋、信息反馈和行为激励机制有效地推动了旅游产业的发展。重要的是,数字化和绿色金融同时强化了CGSP对旅游业的积极影响,并提高了这些机制的功能效能。此外,旅游促进效应表现出显著的异质性。本研究率先将环境经济学与数字化转型理论和金融中介理论相结合。通过构建“政策信号-行为反应-生态资本”的综合机制框架,提出了中国环境旅游协同发展的路径。
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引用次数: 0
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Tourism Management
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