Tourism Management最新文献

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Reimagining community-based indigenous tourism: Insights from the traditional knowledge of indigenous Newars of Nepal

IF 10.9 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2024-12-11 DOI: 10.1016/j.tourman.2024.105110

Roshis Krishna Shrestha , J.N. Patrick L'Espoir Decosta , Michelle Whitford

Community-based tourism serves as an economic catalyst for enhancing the socio-economic well-being of Indigenous peoples in developing countries. While extensive research has explored its functional and structural aspects, the potential of community-based tourism to foster cultural empowerment though Indigenous ontologies and traditions institutions remains unexplored. This ethnographic study investigates the role of community-based Indigenous tourism (CBIT) in reinforcing cultural identity among the Khokana Newars of Nepal through their traditional institution, Guthi. Employing Indigenous methodology and qualitative methods, the research reveals Guthi's role in disseminating cultural knowledge, preserving cultural memory, and strengthening individual and collective identity within tourism contexts. The study expands the discourse on CBIT by introducing cultural empowerment as a core element, highlighting the interplay between Indigenous institutions, community identity, and tourism development. It advocates for a paradigm shift towards culturally empowered tourism initiatives that actively integrate Indigenous voices and lived experiences, promoting cultural integrity, and self-determination.

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引用次数: 0

Women executives’ inclusion experience and strategies in the hospitality and tourism industry 女性管理人员在酒店和旅游业的包容性经验和策略

IF 10.9 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2024-12-03 DOI: 10.1016/j.tourman.2024.105097

Jinyoung Im , Rebecca Eastham , Haemi Kim , Li Miao , Jiyoun Jay West

引用次数: 0

Inspired by intertemporal connections: Using AR technology to enhance visitor satisfaction in historical museums 灵感来自跨时代的联系：利用AR技术提高历史博物馆的游客满意度

IF 10.9 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2024-12-01 DOI: 10.1016/j.tourman.2024.105096

Yangyi (Eric) Tang , Qi Zhou

Historical museums, as key destinations in heritage tourism, are increasingly embracing augmented reality (AR) as a potent tool increasing visitor satisfaction, a crucial factor for successful destination management and marketing. However, the impact of AR utilization on the mental processes of visitors during their engagement with historical representations, along with its subsequent impact on visitor satisfaction, remains underexplored. The research reported here, comprising six studies, demonstrates that AR utilization fostered historical museum tourists' perception of intertemporal connectedness, which inspired them and elevated their satisfaction. This investigation into visitors' mental processes contributes a novel perspective to our understanding of AR's role in heritage tourism. By demonstrating that the positive impact of AR is contingent upon visit context (e.g., time constraints), destination features (e.g., integrity of artifacts), and tourist traits (e.g., technological anxiety), this research offers insights regarding how to strategically deploy AR in heritage tourism.

历史博物馆作为遗产旅游的主要目的地，越来越多地采用增强现实（AR）作为提高游客满意度的有力工具，这是成功的目的地管理和营销的关键因素。然而，AR利用对游客在参与历史表征过程中的心理过程的影响，以及对游客满意度的后续影响，仍未得到充分探讨。本文报告的研究包括六项研究，表明AR的使用促进了历史博物馆游客对跨期连通性的感知，这激发了他们的灵感并提高了他们的满意度。这项对游客心理过程的调查为我们理解AR在遗产旅游中的作用提供了一个新的视角。通过证明增强现实的积极影响取决于参观环境（如时间限制）、目的地特征（如文物的完整性）和游客特征（如技术焦虑），本研究为如何在遗产旅游中战略性地部署增强现实提供了见解。

引用次数: 0

Intersectional marginalisation of female Muslim tourists 女性穆斯林游客的交叉边缘化

IF 10.9 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2024-11-30 DOI: 10.1016/j.tourman.2024.105099

Farisha Nisha, Catherine Cheung, Vincent Wing Sun Tung

Marginalisation in tourism is a prevailing social issue but gets compounded by multiple social identities. Guided by intersectionality theory, this constructivist grounded study provides an interpretive understanding of the intricate roles and influences of combined gendered and religious identities in compounding female Muslims’ marginalisation in tourism. Based on purposive and theoretical sampling, 27 interviews were conducted. This study extends the literature by finding that one situation involves single interaction between gender and religious identities, producing either gender-focused intersectional marginalisation that was amplified by Islamic cultural practices or religion-focused intersectional marginalisation that was amplified by the female gender identity, while another situation generates gender-focused and religion-focused intersectional marginalisation simultaneously. The Fijian context, a Muslim-minority and non-western setting in the Oceania-Pacific region, entailed both similarities and differences of intersectional marginalisations in comparison with global counterparts.

旅游业的边缘化是一个普遍存在的社会问题，但由于多重社会身份而变得更加复杂。在交叉性理论的指导下，这一基于建构主义的研究为性别和宗教身份在加剧女性穆斯林在旅游业中的边缘化方面的复杂作用和影响提供了解释性的理解。在有目的和理论抽样的基础上，进行了27次访谈。本研究扩展了文献，发现一种情况涉及性别和宗教身份之间的单一互动，产生以性别为中心的交叉边缘化，这种边缘化被伊斯兰文化习俗放大，或者以宗教为中心的交叉边缘化被女性性别认同放大，而另一种情况同时产生以性别为中心和以宗教为中心的交叉边缘化。斐济的背景是大洋洲-太平洋地区的穆斯林少数民族和非西方环境，与全球同行相比，交叉边缘化既有相似之处，也有不同之处。

引用次数: 0

IF 10.9 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2024-11-30 DOI: 10.1016/j.tourman.2024.105092

Roy C. Wood

引用次数: 0

Examining the impact of workforce reductions on firm performance 考察裁员对公司业绩的影响

IF 10.9 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2024-11-28 DOI: 10.1016/j.tourman.2024.105095

Kwanglim Seo , Jungtae Soh

Though workforce reduction strategies have been widely adopted to improve firm performance in the tourism and hospitality industry, empirical evidence of the effects of workforce reductions on performance has been inconclusive. Based on dynamic capabilities theory, this study develops a model and empirically analyzes the impacts of workforce reductions on firm performance across the lodging, airline, and restaurant industries. Further, this study examines whether an industry-specific business model could explain the relationship between workforce reductions and performance. Findings show that while the disruption of organizational processes due to workforce reductions could be detrimental to a firm's dynamic capabilities and financial outcomes, this relationship is moderated by the specific business model the firm adopts. Our study extends previous research by highlighting the important role of a specific business model in explaining the relationship between workforce reductions and firm performance.

虽然在旅游和酒店业，裁员战略已被广泛采用以提高企业绩效，但关于裁员对绩效影响的经验证据尚无定论。基于动态能力理论，本研究建立了一个模型，实证分析了酒店业、航空业和餐饮业裁员对企业绩效的影响。此外，本研究还考察了特定行业的商业模式是否可以解释裁员与绩效之间的关系。研究结果表明，虽然由于裁员而导致的组织流程中断可能对公司的动态能力和财务结果有害，但这种关系受到公司采用的特定商业模式的调节。我们的研究扩展了先前的研究，强调了特定商业模式在解释裁员与公司绩效之间关系中的重要作用。

引用次数: 0

To vote or not to vote? The impact of gratitude expression on helpfulness voting in peer-to-peer accommodation reviews 投票还是不投票？点对点住宿评论中感激之情的表达对有用性投票的影响

IF 10.9 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2024-11-26 DOI: 10.1016/j.tourman.2024.105094

Ziming Jiang, Rufeng Chen

While scholars have increasingly examined the effectiveness of emotional expressions in online reviews, the interpersonal effects of gratitude expression in peer-to-peer (P2P) accommodation reviews remain unclear. Based on emotions as social information (EASI) theory, this study conducted a secondary data analysis and two scenario-based experiments. The results revealed that gratitude expression in P2P accommodation reviews fosters observers’ helpfulness voting, and this relationship is mediated by empathy and perceived authenticity. Furthermore, the managerial response strategy serves as a boundary condition for the impact of gratitude expression on observers’ empathy and perceived authenticity. These findings contribute to a broader understanding of gratitude, emotional expressions in P2P accommodation reviews, managerial responses, and EASI theory, offering practical insights for P2P accommodation platforms and homestay hosts.

尽管越来越多的学者研究了在线评论中情感表达的有效性，但点对点（P2P）住宿评论中感恩表达的人际效应仍不明确。本研究以情感即社会信息（EASI）理论为基础，进行了二手数据分析和两个场景实验。结果表明，P2P 住宿评论中的感激表达促进了观察者的乐于助人投票，而这种关系是由移情和感知真实性中介的。此外，管理者的回应策略是感恩表达对观察者移情和感知真实性影响的边界条件。这些发现有助于加深对P2P住宿评论中的感激之情、情感表达、管理者回应和EASI理论的理解，为P2P住宿平台和民宿主人提供了实用的启示。

引用次数: 0

AI-generated imagery in sustainable gastronomy tourism: A study from bottom-up to top-down processing 可持续美食旅游中的人工智能生成图像：从自下而上到自上而下处理的研究

IF 10.9 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2024-11-23 DOI: 10.1016/j.tourman.2024.105093

Janelle Chan

This study utilized image-based experimental methods to explore the intersection of sustainability, gastronomy tourism, and Artificial Intelligence (AI), with a focus on promoting ‘climate-conscious food’. This term refers to the food produced through eco-friendly practices. Despite the benefits of climate-conscious food for individuals, the environment, and local tourism, its adoption remains limited. Conceptualized on visual information processing, this research comprises two studies employing bottom-up and top-down processing. It confirms that the type of content in AI-generated images, specifically “Food Presentation” versus “Preparation Process,” significantly influences consumers' perceptions of food quality and their purchasing intentions. This effect is moderated by consumers' knowledge of climate-conscious food and their level of environmental concern. By providing empirical evidence analyzed through multivariate statistical techniques, this study offers valuable practical and theoretical insights into how AI can promote climate-conscious food, thereby advancing sustainable gastronomy tourism.

本研究利用基于图像的实验方法来探索可持续发展、美食旅游和人工智能（AI）之间的交叉点，重点是推广 "有气候意识的食物"。这个术语指的是通过生态友好型实践生产的食品。尽管具有气候意识的食品对个人、环境和当地旅游业都有好处，但其应用仍然有限。本研究以视觉信息处理为概念，包括两项采用自下而上和自上而下处理方式的研究。研究证实，人工智能生成的图像中的内容类型，特别是 "食品展示 "与 "制作过程"，会显著影响消费者对食品质量的感知及其购买意向。消费者对气候意识食品的了解程度和对环境的关注程度会调节这种影响。本研究通过多元统计技术提供了实证分析，为人工智能如何促进气候意识食品，从而推动可持续美食旅游提供了宝贵的实践和理论见解。

引用次数: 0

Nature and adventure tourism rarely generate awe or pro-environmental behaviours: Conceptual and methodological rejoinder 自然旅游和探险旅游很少产生敬畏或亲环境行为：概念和方法上的反驳

IF 10.9 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2024-11-21 DOI: 10.1016/j.tourman.2024.105088

Ralf C. Buckley , Zoë Jiabo Zhang , Meisha Liddon , Sonya Underdahl , Mary-Ann Cooper , Paula Brough

引用次数: 0

Digital nudging for sustainable tourist behavior in new media 新媒体中促进可持续旅游行为的数字提示

IF 10.9 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management

Pub Date : 2024-11-19 DOI: 10.1016/j.tourman.2024.105087

Xinyue Ni , Dan Wang , Jiarui Chang , Hui Li

Digital nudging, a behavioral intervention blending the philosophy of nudging from behavioral economics with user interface design principles in information systems, demonstrates the potential to promote sustainability. However, its application in the tourism industry is still in its infancy. This article explores the humanistic aspect of interface design and conceptualizes the user interface in tourism as a “dynamic event-space” comprising three interactive layers: the information layer, participation layer, and immersion layer. Moreover, the study evaluates the current digital nudge design and proposes six promising design elements for future applications. The research expands digital nudging strategies for tourism researchers and practitioners, advocating intelligent, collaborative, and situational design patterns to foster sustainable tourist behaviors in the era of new media.

数字引导是一种行为干预措施，融合了行为经济学中的引导理念和信息系统中的用户界面设计原则，具有促进可持续发展的潜力。然而，它在旅游业中的应用仍处于起步阶段。本文探讨了界面设计的人性化方面，并将旅游业的用户界面概念化为一个 "动态事件空间"，包括三个互动层：信息层、参与层和沉浸层。此外，该研究还评估了当前的数字推理设计，并为未来的应用提出了六个有前途的设计元素。该研究为旅游研究人员和从业人员拓展了数字推理策略，倡导智能、协作和情景设计模式，以促进新媒体时代的可持续旅游行为。

引用次数: 0

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